Cultural Communication Confidence
Culture Cuppa’s podcast, Cultural Communication Confidence, is for global leaders who want practical communication skills and to build their cultural intelligence for impact, performance, business and career growth. Each episode is hosted by Victoria Rennoldson, CEO and Founder of Culture Cuppa, where she shares communication tools and confidence strategies, plus cultural intelligence insights for working in global teams. Grow your impact and influence through confident cultural communication.
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145 - Stop wasting time: meetings with clarity
09/08/2025
145 - Stop wasting time: meetings with clarity
In this podcast episode, I’m tackling one of the biggest time drains for global leaders: ineffective meetings. We’ve all sat through meetings that drift with no clear outcome. But with the right communication strategy, your meetings can become high-impact spaces that drive action, connection, and leadership growth. In this episode, I share my practical 5 Ps framework for meeting clarity, a tool I use with my clients who want to lead with purpose and build connection. This is how to stop wasting time and start getting results. What You’ll Learn in This Episode: The real cost of ineffective meetings, and what to do about it. Why clarity is essential for leadership communication and global team impact. The 5 Ps and how to use them. Simple strategies to put them into practice. How to prepare quickly and effectively, even when time is tight. Reflection Questions: How much clarity do your meetings currently have? Which of the 5 Ps could help you shift from drift to direction? What will you do differently to make your next meeting count? For more on developing the communication skills every global leader needs, explore my free training resource Global Leader Impact. Download it now at: Resources: Access my free resource: Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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144 - Listening 101 for Better Communication
09/01/2025
144 - Listening 101 for Better Communication
In this podcast episode, I’m diving back into a crucial but often overlooked communication skill: active listening. It sounds simple, but in reality, truly listening, especially in fast-paced, distraction-heavy environments, is far from easy. Whether you're in a virtual meeting or face-to-face, your ability to listen well is a key part of your global leadership impact, helping you build trust, demonstrate emotional and cultural intelligence. We explore what it means to make a conscious choice to listen, how to manage the distractions that pull your attention away, and why showing you’re listening (even without speaking) is essential for career growth and leadership development. What you’ll learn in this episode: Why active listening is a cornerstone of effective communication. The three types of distractions you need to manage. How to show you're fully present, through body language and non-verbal cues. What “intelligent listening” looks like, and how to read between the lines. Simple techniques to bring your focus back when your mind drifts. Reflection Questions: How intentional are you about listening in meetings and conversations? What distracts you most, and how could you manage that better? Which strategy will you try first to strengthen your listening skills? For more on developing the communication skills every global leader needs, don’t forget to explore my free training resource Global Leader Impact. Download it now at: Resources: Access my free resource: Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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143 - Lead with AI with Zahra Shah
08/25/2025
143 - Lead with AI with Zahra Shah
AI, automation and rapid digital change have transformed work, but what does this mean for the future of leadership? In this episode, I’m joined by Zahra Shah, AI expert and leader, to explore the leadership, communication and cultural skills leaders now need to grow and adapt to. We talk about the ethical and practical sides of AI, how to adopt it effectively in your organisation, and why strong human skills like empathy, cultural intelligence and critical thinking will define the next generation of leadership. Zahra also shares her inspiring journey to becoming a director on several boards, encouraging and supporting diverse women into leadership, and her own leadership lessons, including how she built resilience through challenge and change. What you’ll learn in this episode: How to lead effectively alongside AI. Practical and responsible ways to start integrating AI. Why emotional intelligence, empathy and critical thinking matter more than ever. Resilience lessons through challenge and change. Supporting diverse voices through culturally intelligent leadership. Reflection Questions: How are you adapting your leadership for AI? What skills do you need to grow for the future? Boost your leadership communication skills with my free training resource to accompany the podcast, Global Leader Impact. Download it now at and strengthen the key communication skills you need. Resources: Access my free resource: Global Leader Impact: Connect with Zahra Shah on LinkedIn: Follow Zahra Shah on X (Twitter): Follow Zahra Shah on Instagram: Connect with Zahra Shah on Facebook: Follow Zahra Shah on YouTube: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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142 - The 6 Frames of Influence: Strategies to gain Support for your Ideas
08/18/2025
142 - The 6 Frames of Influence: Strategies to gain Support for your Ideas
When your idea, recommendation or initiative needs a ‘yes’, but you’re hitting a block, it’s not only about repeating yourself or speaking louder. It’s about how you frame your message. In today’s podcast episode, I explore a powerful, practical approach for professionals who want to influence more effectively in their organisations. Drawing on my work with leaders navigating complex, multicultural environments, I share 6 key positioning frames that help you communicate your ideas and connect more strategically with your audience, elevate your message and get the buy-in you need. What you’ll learn in this episode: The six Influence Frames and when to use them. Why framing is essential for fast-changing, high-stakes environments. How to align your message so it lands and connects. Understanding the value for internal and external stakeholders. Reflection questions to consider: What project or idea do you need support for right now? Which of the six frames resonates most? This is about your leadership communication and I’d love to hear how you apply these frames to your current challenges, message me directly on LinkedIn: to let me know. To go deeper and strengthen your Global Leadership communication skills, download Global Leader Impact, my free training resource to accompany this podcast, at . Resources: Access my free resource: Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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141 - Facing Transition: Stand out in the Job Market
08/11/2025
141 - Facing Transition: Stand out in the Job Market
Let’s face into a topic that’s on many minds right now: how to genuinely stand out and communicate your value in a highly competitive and rapidly changing job market. With widespread layoffs, redundancies and restructures, and evolving hiring processes increasingly influenced by AI screening, simply updating your CV or LinkedIn profile won’t cut it anymore. Instead, standing out starts much earlier, with self-leadership and knowing your unique value. In this latest podcast episode, I share practical strategies to help you identify your core talents, reflect on your career highs and lows, and align your job search with what truly brings you joy and purpose. By embracing this approach, you can build a compelling personal career narrative that will resonate deeply. What you’ll learn in this episode: Why standing out begins with self-leadership. How to recognise and articulate your unique talents and strengths. The importance of mapping your career highs and lows. Understand your individual leadership style. Owning your career narrative. Reflection Questions: What unique talents and strengths truly set you apart as a global leader? How have your career challenges shaped you? Boost your leadership communication skills further with my free training resource to accompany this podcast, Global Leader Impact. Download it now at and deepen your development in key leadership communication areas essential for career growth and impact. Resources: Access my free resource: Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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140 - From Redundancy to Reinvention to the Rise of AI with Valerie Merrill
08/04/2025
140 - From Redundancy to Reinvention to the Rise of AI with Valerie Merrill
Navigating redundancy with resilience, the evolving role of AI in the workplace, and what impactful learning and development looks like in today’s hybrid, fast-moving world. In this podcast episode I am joined by Learning & Development specialist, Valerie Merrill, who shares her personal journey of being made redundant multiple times, how it led her to becoming her own boss, and why she believes redundancy can be a pivotal moment for reflection, reinvention, and growth. We explore the realities of transition, if you’re considering starting a business, adapting to AI-led change, and why inclusive, human-focused Learning & Development design is more essential than ever. With over 35 years in training across industries, Valerie has a wealth of experience and knowledge identifying the right learning interventions to achieve team and organisational goals in learning and development, while focusing on return on investment. What you’ll learn in this episode: How to reframe redundancy as an opportunity rather than a setback. Practical strategies for staying resilient and taking action in uncertain times. How to assess whether running your own business is the right move. Where AI is making the biggest impact in learning and workplace communication. Why inclusive, adaptive learning design matters more than ever. Reflection Questions: How do you respond to unexpected change: do you resist it or explore it? Could moments of uncertainty be your opportunity to grow or pivot? Resources: Access my free resource: Global Leader Impact: Connect with Valerie Merrill on LinkedIn: Visit Valerie Merrill's website: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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139 - AI as your Communication Ally: Practical Tips and Insights
07/28/2025
139 - AI as your Communication Ally: Practical Tips and Insights
In this episode of the podcast, I explore a vital, current topic: how AI tools can genuinely support and enhance your communication skills as a global leader. This is not about replacing you, but rather empowering and improving the way you communicate. Drawing on real-world examples, hands-on experimentation, and what the latest research is saying, I break down how to use these tools effectively, and importantly, what not to do with AI. In this episode, you’ll learn: AI supports, it’s not there to replace your communication skills. Why AI can give productivity boosts that are a game-changer for leaders. What it means to use AI as a ‘thinking partner’ and ‘download partner’. The critical do’s and don’ts when integrating AI into your communication. How to maintain your humanity, tone of voice and presence while using AI. Reflection questions to consider: Which of the AI uses shared in this episode will you try next? How can you maintain your personal communication style while using AI tools? What boundaries do you need in place to use AI effectively? Download your free leadership resource to accompany the podcast, Global Leader Impact, to continue developing your future communication skills: Resources: Access my free resource: Global Leader Impact: To follow Simon Olsen and learn more about his work, find him on LinkedIn: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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138 - The Essential Communication Skills for Future Global Leaders
07/21/2025
138 - The Essential Communication Skills for Future Global Leaders
Communication is your most powerful tool as a leader. It’s how you share your vision, engage your team, influence decisions, and build your personal brand. From one-to-one conversations to addressing large audiences, your communication style shapes your leadership presence and determines your career trajectory. In this podcast episode, we dive deep into the communication skills that are essential for today’s and tomorrow’s global leaders. Whether you’re a seasoned expert or stepping up into leadership, mastering these skills is the key to maximising your impact through the way you communicate, with the opportunity to accelerate your career. What you will learn in this episode: Structure and articulate your ideas with clarity, ensuring your message lands exactly as intended. Handle challenging conversations, from conflict resolution to giving and receiving feedback. The importance of connection and cultural intelligence in building trust and collaboration across your team. Communicating with confidence, especially during times of transition or uncertainty. Key reflection questions for you: Which of these communication skills - clarity, challenging conversations, connection, and confidence - is your current strength? Where do you see your biggest development opportunity in leadership communication? What is your next step to enhance your communication skills and grow your leadership impact? For those wanting to deepen their learning, I have a free resource, Global Leader Impact, that explores these topics further. Access it anytime at: Remember, your ability to communicate effectively as a global leader will influence your career growth, the impact you have on your teams, and your leadership legacy. Start honing these skills today. Get in touch if you would like my help to transform your communication into your greatest asset: Resources: Access my free resource: Global Leader Impact: To follow Simon Olsen and learn more about his work, find him on LinkedIn: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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137 - Get noticed: Strategies for Career Visibility
07/14/2025
137 - Get noticed: Strategies for Career Visibility
How do you get noticed by senior leaders when you’re getting ready for promotion? How do you communicate your value beyond your local team or region? In this latest podcast, I’ll guide you through the practical steps to grow your visibility and impact, even before you're ready for that next career move. This is not about shortcuts or quick wins. It’s about investing in your career visibility strategies now, so you can confidently be ready for future leadership opportunities. This is your chance to build connections and put yourself on the radar for global leadership roles. What You'll Learn in This Episode: Leadership mindset before job title. Flag your ambition strategically. Mentorship and how to find the right mentor. Research missions as a part of your plan. Strategic networking to raise your profile. Practical, low-barrier actions you can take today to become more visible. Key Reflection Questions: What does becoming a global leader mean to you personally and professionally? Where are you already showing leadership, even without the title? Who could you reach out to for a 20-minute conversation to broaden your perspective? Ready to go further? Download your free leadership resource to accompany the podcast here: . You’ll get short, practical training to help you deepen your communication skills, grow your leadership confidence and create more impact in your career. Resources: Access my free resource: Global Leader Impact: To follow Simon Olsen and learn more about his work, find him on LinkedIn: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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136 - The leadership mindset to make Partner with Simon Olsen
07/07/2025
136 - The leadership mindset to make Partner with Simon Olsen
What does it take to make partner in one of the world’s leading accountancy firms? Learn about leadership mindset from the inspiring career journey of Simon Olsen, partner at Deloitte, who shares his invaluable insights in this latest podcast episode from his 26 years of experience. Simon discusses his path to leadership, highlighting the importance of boldness, determination, and the ability to adapt culturally in an ever-changing global landscape. With a wealth of experience working across diverse cultures, Simon reflects on how these experiences have shaped his leadership style and the significance of mentorship in both personal and professional growth. He emphasises the need for leaders to listen actively, understand their teams, and create an environment where everyone can thrive. Join us as we explore practical strategies for stepping into leadership roles, overcoming imposter syndrome, and the necessity of building a strong, supportive team. Simon's open and honest reflections on the challenges and rewards of leadership will resonate with listeners at every stage of their careers. What you’ll learn in this episode: The importance of boldness and bravery in leadership. How to adapt your leadership style to different cultural contexts. Strategies for effective mentoring and team building. Recognising and overcoming imposter syndrome. The role of continuous learning and practice in developing leadership skills. Reflection questions for you to consider: How can you apply boldness in your own leadership journey? What steps will you take to build a supportive team around you Resources: Access my free resource: Global Leader Impact: https://culturecuppa.com/leader To follow Simon Olsen and learn more about his work, find him on LinkedIn: https://www.linkedin.com/in/simon-olsen-582aa74/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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135 - Lead effectively global teams with cultural intelligence
06/30/2025
135 - Lead effectively global teams with cultural intelligence
Today we explore what it really takes to lead across cultures in a way that drives results, builds trust and enhances your impact as a global leader. Whether you’re expanding your global team, leading across regions, or developing your leadership for future global opportunities, this latest episode is for you. We look at how Cultural Intelligence (CQ) enables leaders to adapt their communication style, navigate cultural complexity and stay authentic, while connecting to people and delivering results. We explore why CQ is not only a nice-to-have, but an essential leadership skill to thrive as a global leader and thrive in your career. What you'll learn: Why your leadership style may not land the same way across different cultures How to shift from one version of leadership to a global leadership mindset The four-part CQ framework from the Cultural Intelligence Center and how it applies to real leadership challenges Practical ways to adapt your communication and leadership style without losing authenticity Why cultural intelligence fuels your leadership impact Reflection questions: How well do you understand your own cultural influences and behavioural preferences? What cultural differences are you currently navigating, and how are you responding? Where might you need to adapt your leadership or communication to be more effective? Don’t forget to download your free training resource to develop your leader communication and cultural intelligence further: Want to dive deeper and explore your own Cultural Intelligence profile? Message me on LinkedIn – I’d love to hear from you. If you’re serious about growing your communication, your career and your leadership future, this episode is your next step. Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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134 - Sell yourself: positioning yourself for career advancement
06/23/2025
134 - Sell yourself: positioning yourself for career advancement
Do you feel comfortable ‘selling yourself’ at work? Many people tell me they don’t. But, if you’re aiming to grow your leadership presence, build your career, and make a real impact as a global leader, you need to know how to position yourself effectively. This isn’t about self-promotion or being arrogant. It’s about clarity, confidence and knowing your leadership potential. In this episode, we explore what it really means to sell yourself in today’s workplace, particularly in global organisations where expectations around visibility and communication vary widely. Whether you're already in a leadership role or you're stepping into one, you’ll learn how to articulate your value, and get seen by the right people, without it feeling awkward or inauthentic. What you’ll learn in this episode: Why selling yourself is often misunderstood and how to rethink it. Frame your unique leadership value. Translate your skills into business language that resonates. Practical strategies to share wins and learnings with confidence, without feeling boastful. What it means to be a ‘whole business’ leader. How to position yourself consistently. To help you put this into practice, I’ve created a free resource with bite-sized leadership communication videos, delivered straight to your inbox. Sign up at and start making more impact with your leadership today. Reflection questions for you to consider: How are you currently positioning yourself in your organisation? What one step will you take this week to share your value and demonstrate your leadership? Let me know, DM me on LinkedIn your answers- I love to hear what you’re taking away and putting into action. Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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133 - Unlocking Better Decision-Making
06/16/2025
133 - Unlocking Better Decision-Making
In this episode, I’m jumping into a challenge many global leaders face but often don’t talk about openly: decision-making that stalls or simply doesn’t happen. Whether it's frustrating project delays or the silent confusion of unclear accountability, I’m sharing what’s really going on and, more importantly, how to shift from nothing getting decided to moving forward. I explore not only the practical strategies we need to make effective decisions, but the often-unspoken behavioural preferences that quietly influence how decision-making behaviours vary culturally. If you want to get decisions made, then listen in to this episode. What You’ll Learn: How to spot the hidden blockers to decision-making in your meetings and timelines Practical foundations to create space and clarity for decision making Decision-making is a cultural question How to adjust your communication style to improve alignment Smart strategies for influencing decisions before, during and after the meeting Reflection Questions to Consider: Where in your current project or team do decisions feel stuck or unclear? How are you factoring in power dynamics and cultural expectations around decision-making in your communication strategy? Decision-making isn’t just about ticking boxes or moving projects forward, it’s a crucial part of your impact and influence as a global leader. If you're serious about improving your leadership communication skills and becoming more effective in multicultural, global environments, I’d love for you to access my free video resource: Global Leader Impact - 5 short, sharp videos delivered daily to your inbox to help you develop impactful, future-ready communication as a global leader. Access it for free here: Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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132 - Present with purpose and authority
06/09/2025
132 - Present with purpose and authority
Your voice can elevate your authority, so knowing how to present with intent and be perceived as authoritative by key decision-makers is key. In this podcast episode, I share insights and practical strategies to help you present more effectively, no matter where you are in your career. As you progress, the stages and audiences get more significant, your impact matters, and your voice is a critical part of your influence and your reputation. We explore the barriers that could be preventing you from presenting in your full authority, and you will learn a powerful framework to clarify your key messages and ensure your presentations resonate with your audience. I also share how to prepare yourself to speak with confidence, and make sure you become a more engaging speaker, crucial for delivering impactful presentations. What you will learn in this episode: Identifying barriers to speaking with impact A framework for crafting compelling messages Mapping the story flow to land your messages How to be a more engaging speaker Strategies for preparing to speak with impact Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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131 - The Future of Global Leadership with Pat Keener
06/02/2025
131 - The Future of Global Leadership with Pat Keener
In today’s fast-moving and unpredictable world, the expectations of leaders are shifting fast. So, what do employers want now, and how can you prepare to lead and grow your career in this changing landscape? In this episode, I’m joined by Pat Keener, Associate Director of Career Management at London Business School and Executive Career Coach, supporting international professionals in becoming better leaders. With a wealth of experience across diverse sectors, Pat shares her unique insights into the evolving landscape of leadership. Together, we explore what it takes to thrive as a Global Leader in a complex world, including the critical balance to strike between inspiration and empowerment, the importance of agility, and the need to embrace continuous learning and adaptability. Pat also sheds light on the skills employers are now prioritising. What you will learn: What future-ready Leadership looks like now Leading with emotional intelligence and adaptability Balancing inspiration and empowerment within teams Crafting a compelling career narrative Key skills employers are seeking in today’s job market Practical advice for aspiring global leaders What career narrative have you developed? Which leadership skills do you need to develop further? Listen now and explore your next step towards becoming a future-ready global leader. Resources: If you’re serious about becoming a global leader, then access my free resource: Global Leader Impact. 5 high-impact and on-point trainings for you to watch and learn from, direct to your inbox, 1 a day for 5 days: Connect with Pat Keener on LinkedIn: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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130 - Assertive, not Aggressive: the Balancing Act
05/26/2025
130 - Assertive, not Aggressive: the Balancing Act
Assertive, not Aggressive: the Balancing Act In this episode we jump into the crucial distinction between assertiveness and aggression in the workplace. As communication is integral to achieving your goals, understanding this spectrum is vital for effective leadership. Join me as I unpack the key factors that influence how we communicate assertively, including cultural dynamics, gender perceptions, and the nuances of verbal versus written communication. We explore how to navigate these complexities while maintaining your confidence and clarity in any interaction. I share 5 key strategies to ensure you express yourself assertively without crossing the line into aggression. To support your journey, I am offering a free resource: the Global Leader Impact training programme, designed to help you further develop your leadership skills. You can access this valuable training at the link below. What you will learn in this episode: The spectrum of assertiveness and aggression How cultural factors shape the level of assertiveness The impact of gender on perceptions of assertiveness Five key strategies to support you to express your assertiveness Your Intention Your Expectations Your Value Your Messaging Signal your assertiveness Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: [email protected] Website: https://culturecuppa.com
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129 - Resilience recharge: power yourself up as a leader
05/19/2025
129 - Resilience recharge: power yourself up as a leader
Resilience recharge: power yourself up as a leader As we navigate the challenges of 2025, including organisational changes and increasing pressures, the discussion on resilience becomes ever more relevant for current and aspiring leaders. You have to recognise when you are running low on energy and the need to recharge before reaching a critical tipping point with detrimental effects on health and wellbeing. In this episode, I present my 5-step approach to building resilience, offering practical strategies to help you align your own resilience, no matter what is going on. From recognising personal ‘low battery’ signals to establishing micro actions that can support you, these steps are designed to empower leaders to recharge and be effective. To accompany this episode and support you on your journey, I am offering a free resource: a 5-day self-access training programme, aimed at empowering you to lead yourself through challenging times. See the links below for details. What you will learn in this episode: The 5-step approach to building resilience Raising your self-awareness when you are running on low Identifying your personal resilience factors Implementing micro actions to support your resilience Establishing boundaries and non-negotiables for self-care Communicating your needs effectively Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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128 - Take Charge: Navigate Uncertainty
05/12/2025
128 - Take Charge: Navigate Uncertainty
I know from my conversations that many of you are facing pressing challenges this year, including redundancies and organisational restructures. Acknowledging the uncertainty that permeates the workplace, I share today my 'Take Charge Triangle', a framework designed to help you navigate these tricky times, so you can feel like you can start to move forward. From exploring self-awareness to managing your energy and orienting yourself to the future, we explore how you can lead yourself in these times. My latest episode is not only about surviving the changes that you face, but thriving. To accompany this episode and support you on your journey, I am offering a free resource: a 5-day self-access training programme, aimed at empowering you to lead yourself through challenging times. Head over to https://culturecuppa.com/leader to get hold of this valuable training. What you will learn in this episode: Become the CEO of your life The 'Take Charge Triangle' The significance of self-awareness in your self-leadership How to manage your energy effectively during uncertain times Strategies for orienting to the future amidst the change Questions to reflect on for personal growth and leadership Resources: Access the free training, Global Leader Impact: Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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127 - Dare to lead with Licca Li
05/05/2025
127 - Dare to lead with Licca Li
Embracing possibilities with purpose, passion and ‘heartset’. Licca Li, Global Head of Growth and Marketing for Retail Services at IKEA, is a visionary leader who lives and leads with passion and purpose. She believes vision is not something to achieve, but it is the driver that lets you dare to continue. In this latest interview in my business leaders series, I am thrilled to share this conversation with Licca, who shares her insightful reflections on what it means to be a leader now in our rapidly evolving complex world, including how cultural communication and intelligence can work in reality in global teams. Licca emphasises the significance of being a connector, a communicator, and an imaginator in global leadership roles. As we discuss today's volatile world, Licca shares her thoughts on the need for leaders to cultivate inner clarity and emotional intelligence so they can achieve the balance between action and vision, delivering what’s needed short term vs looking at an agenda for real change. What you will learn in this episode: Leadership starts with purpose and passion Daring to imagine and create possibilities How can cultural intelligence work in practice Gaining inner clarity as a leader How to maintain emotional intelligence in volatile times The difference between alignment and agreement in teams Leadership is about ‘heartset’, not only mindset The balance between action and vision Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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126 - Leadership Lessons with Daniel Eric Kemdeng Djoumessi
04/28/2025
126 - Leadership Lessons with Daniel Eric Kemdeng Djoumessi
Leadership: from a coffee farm in Cameroon to becoming a global finance leader, a community and entrepreneurial leader with impact. I am incredibly excited to share this inspiring conversation on the podcast with Daniel Eric Kemdeng Djoumessi, VP at JP Morgan Chase, and also the founder of Amaro Coffee. Daniel shares his incredible career and leadership journey, and the lessons that aspiring leaders can learn from. In this latest interview in my business leaders series, we explore the significance of community, education, and individual empowerment as the driving purpose behind Daniel's work. He discusses how his upbringing shaped his vision for leadership and his commitment to fighting poverty through sustainable business practices that create real opportunities for others. Daniel's insights into balancing his demanding leadership roles are invaluable, as he honestly shares his personal journey from overcoming stammering to speaking confidently in front of 1000s, offering concrete strategies for those facing their own personal communication and confidence challenges. What you will learn in this episode: Purpose as the driver of leadership The small actions that can create real impact in the world as a leader The power of curiosity and connection in understanding diverse cultures Daniel's personal journey with stammering and the lessons for those experiencing any type of communication challenge Leadership advice for upcoming leaders: the skills and mindset that matter Leaving a legacy as a leader Resources: Learn more about Amaro Coffee & follow Daniel: https://www.amero-act.com Connect with Daniel on LinkedIn: http://linkedin.com/in/daniel-kemdeng-790a404 Connect with Daniel on Instagram: https://www.instagram.com/amero_act Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: Website: https://culturecuppa.com
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Spring Renewal season: part 3 of 3
04/21/2025
Spring Renewal season: part 3 of 3
Spring Renewal season: part 1 of 3... Today marks the end of Easter weekend, and here in the UK we have a bank holiday (a national holiday), making this a lovely, long 4-day weekend. It’s a time for many who celebrate to spend time together, enjoy Easter eggs and over-indulge in chocolate. But it could also an opportunity to escape the food and drink, and dedicate some time for your learning and growth that could lead to accelerating your career opportunities in the coming weeks and months. As I pause, reflect and readjust after my close family bereavement, I am resharing these popular past episodes, and I will be back next week with new podcast episodes, topics and guests. This week we re-look at ‘When they don't listen to you’. When people don't listen to you, it can be frustrating, especially when you have valuable ideas. You can improve this situation by identifying the reasons why you're not being heard. This episode provides strategies to ensure you are fully recognised for your contributions by helping you understand how to handle other dominating voices in meetings and ensure your opinions are acknowledged. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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Spring Renewal season: part 2 of 3
04/14/2025
Spring Renewal season: part 2 of 3
Spring Renewal season: part 2 of 3... As the seasons move into a new phase, this presents an opportune moment to take stock, refresh and rejuvenate our perspectives. Spring is blooming fully here in the UK, and I invite you to start this new season embracing renewed energy, revisiting past ideas with a fresh outlook or recommitting to your growth. It's a great time to recommit and plan the intentional actions you need to take towards your goals, ensuring that your leadership communication is as clear and impactful as it can be throughout April. As I pause, reflect and readjust after my father’s passing, I am resharing these popular past episodes, and I will be back soon with new podcast episodes, topics and guests. This week we re-look at ‘Creating connection in your global team’. This episode discusses the importance of building connections within global multicultural teams. This can be your superpower that fosters trust, engagement, and better relationships. While technological advancements have made connection easier, achieving true human connection is challenging in hybrid and remote work settings. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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Spring Renewal season: part 1 of 3
04/07/2025
Spring Renewal season: part 1 of 3
Spring Renewal season: part 1 of 3... Spring here in the UK has been glorious this year and is a great time to think about exciting new beginnings, but I have to be honest I have been thinking about death and endings a lot recently. I’ve been offline from here and taking some time away from the podcast following my dad’s passing. As I pause, reflect and readjust, I am resharing these popular past episodes for the next 3 weeks, and I will be back soon with new podcast episodes, topics and guests. I invite you to take this moment to refresh and rejuvenate your perspectives on global leader communication. Start the new season and get inspired, whether revisiting past ideas with a fresh outlook, or embarking on new learning and growth. This week we re-look at 'How to have good conversations at work'. Collaboration tools enhance productivity, but as meetings become shorter, opportunities for genuine connection decrease. Conversations are vital for personal well-being, fostering a sense of belonging, improving mood, and boosting career growth—especially in cross-functional and multicultural work environments. They also strengthen teams by building trust, morale, and offering fresh perspectives. With remote and hybrid work on the rise, social well-being is more crucial than ever, yet the art of conversation is fading. Creating meaningful dialogue is a valuable skill that can bring moments of joy and connection. In today’s episode, we explore how to have better conversations through listening, curiosity, reciprocity, and observation. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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125 - LinkedIn 101 networking authentically on LinkedIn with Sarah Clay
03/31/2025
125 - LinkedIn 101 networking authentically on LinkedIn with Sarah Clay
LinkedIn- how does it make you feel? For some of you, it might be something you know you should be doing more of- to benefit your personal brand, build the reputation of your organisation, and win more business. But maybe somehow it always falls to the bottom of the to-do list, or you’re avoiding it altogether. You don’t know how to network well, what to comment or write a post about. I am delighted to welcome LinkedIn expert and bestselling author Sarah Clay to this week’s episode to talk about how to create authentic connections and build genuine relationships on the platform, both within and outside your organisation, that lead to great results, all without the hard selling. Sarah Clay is a LinkedIn trainer, author and keynote speaker, who offers a no-nonsense, accessible approach to her teaching whilst injecting some fun into learning. Sarah’s specialism is working with business owners and their teams to help them get more leads from LinkedIn through her training and talks on LinkedIn, employee advocacy, personal branding and thought leadership. This episode is packed with actionable advice for anyone looking to navigate LinkedIn confidently, including busting the common fears and myths, plus Sarah’s very practical strategies to help you make the most of the opportunities. What you will learn in this episode: Common misconceptions and fears about LinkedIn Strategies for authentic engagement and creating genuine relationships The importance of employee advocacy and its benefits for individuals and organisations Empowering employees to share their voices on LinkedIn Practical tips for creating engaging posts without feeling overwhelmed Insights into the future trends for LinkedIn Resources: Connect with Sarah Clay on LinkedIn: Buy Sarah Clay's book 'Employee Advocacy on LinkedIn': Visit Sarah Clay's website: Learn more about my Global Leader Communication programme: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website:
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124 - Top 10 Leadership Skills from 10 Years in Business
03/24/2025
124 - Top 10 Leadership Skills from 10 Years in Business
In this special episode, celebrating my 10th anniversary in business, I share my insights on the top 10 essential leadership skills, strategies and insights. Whether you're aiming for a promotion, building your leadership profile, or driving transformational change in your organisation, these insights from my last decade of empowering global leaders to enhance their communication and cultural skills, are crucial for aspiring leaders. This episode serves as a quick-fire overview of the skills that can propel you towards your leadership aspirations. Plus listen out for the details of my special birthday gift to those of you ready to step into their growth journey this month! If you’re serious about accelerating your career or developing your leadership impact, let’s talk. Message me with the number ‘10’ to find out more. What you will learn in this episode: The importance of clarity in your communication as a leader How to encourage connection in your team The role of cultural intelligence in successful teamwork Why confidence matters at every stage as a leader Understanding your leadership presence Ways to enhance your influence within your organisation Approaching challenging conversations with emotional intelligence The significance of self-leadership in navigating your career path Building a personal brand that reflects your unique value And the 10th most important insight- listen to the end to hear what it is! Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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123 - Emerging Leadership Curiosity & Care with Anni Townend
03/17/2025
123 - Emerging Leadership Curiosity & Care with Anni Townend
Anni Townend is a passionate advocate for collaboration and leadership development. In this episode she shares her insightful perspectives on why ‘emerging’ is such a key word, and how it influences her approach to self-leadership and her work with leaders. We discuss the importance of creating space for open, inclusive dialogue and new ideas to emerge, especially in fast-paced hybrid settings, where the pressure to perform can overshadow deeper reflection. Anni emphasises the value of curiosity, care, and courage in this discussion as foundational elements for creating psychological safety and real collaboration within teams, plus she shares her ‘Collaboration Equation’ with its three core pillars, crucial for enabling effective teamwork and innovation. Anni is a leadership partner, facilitator, author, speaker, and executive coach to senior leaders and their teams. She specialises in helping senior leaders and their teams create a safe environment which brings out the best in each other and others, to have open conversations that they wouldn't otherwise have, that value inclusive dialogue and diversity of thought and feeling as part of working collaboratively to drive great results. What you will learn in this episode: How to create space for ‘emerging’ ideas in conversations and decision-making How curiosity, care, and courage contribute to psychological safety in teams Strategies for demonstrating care in virtual and hybrid work environments The energy of words and their impact in communication How to integrate joy into daily work to enhance focus and creativity Insights into the future of leadership and collaboration in the age of AI Resources: Connect with Anni Townend on LinkedIn: https://www.linkedin.com/in/anni-townend-leadership/ Visit Anni Townend's website: https://www.annitownend.com/ Listen to Anni Townend's podcast: https://www.annitownend.com/podcast Visit Collaboration Equation's website: https://www.collaborationequation.com/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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122 - Radical Transparency, Resilience & Adaptability with Nicola Buck
03/10/2025
122 - Radical Transparency, Resilience & Adaptability with Nicola Buck
Continuing the International Women's Day’s celebrations, I am very pleased to welcome on the podcast, Nicola Buck, SVP of Marketing at BP, where we unpack and explore her leadership journey and learning through the nuances of leading in global organisations. From her beginnings studying languages and cultures, to her current role at the forefront of marketing and leadership with BP, Nicola shares her invaluable insights about the importance of cultural communication in a diverse work environment, skills that have been instrumental in her success and that of her global teams. She shares her views on psychological safety, radical transparency and ways to maintain true connection in virtual teams, in a fast-paced world. Finally, Nicola offers her advice for aspiring leaders, stressing the importance of adaptability and resilience to succeed. What you will learn in this episode: Leadership lessons from Nicola’s journey to Senior Vice President The value of cultural communication in global leadership How to create real psychological safety in global, virtual teams Radical transparency: how this helps communication work Leadership skills for today and tomorrow: adaptability and resilience Insights into the future of leadership in a rapidly evolving world Resources: Connect with Nicola Buck on LinkedIn: Learn more about my Global Leader Communication programme: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: Website: https://culturecuppa.com
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121 - Embracing your Leadership Journey with Aurélie Marais
03/03/2025
121 - Embracing your Leadership Journey with Aurélie Marais
In celebration of International Women’s Day, I am excited to welcome a series of women senior leaders onto the podcast, starting with Aurélie Marais, Head of Strategy & Transformation for Sizewell C, nuclear energy company. Aurélie shares her very personal journey towards becoming a leader, sharing her own definition of leadership mindset and action. We explore the importance of mentorship on that journey, and the continuous development of communication and cultural skills as essential components of effective leadership in a diverse, global organisation. In our conversation, she highlighted the necessity for leaders to engage their teams through high-quality conversations and to be aware of their own biases and worldviews. Together, we reflected on the evolving nature of leadership and the skills required to thrive in a rapidly changing environment. Currently serving as the Head of Strategy and Transformation for the Civil Works Alliance delivering the Sizewell C nuclear plant project, Aurélie Marais has over 20 years of experience in turning strategy into action and results in media, energies & services and construction sectors. She fosters innovation and helps organisations and people adapt their ways of working as well as enhancing performance in complex, multicultural, and rapidly evolving environments. What you will learn in this episode: The distinction between leadership status, mindset and actions The significance of mentoring and being mentored in personal and professional growth How to cultivate a mindset that embraces diversity and inclusion Communication skills as the cornerstone of successful leadership Strategies for navigating cultural differences in global teams Preparing for the future of leadership in an environment of constant change Understanding and reframing imposter syndrome as a sign of growth Resources: Connect with Aurélie Marais on LinkedIn: https://www.linkedin.com/in/amaraismachurat/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: [email protected] Website: https://culturecuppa.com
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120 - Accessible & inclusive workplaces: transforming communication with Daphne Mavroudi-Chocholi
02/24/2025
120 - Accessible & inclusive workplaces: transforming communication with Daphne Mavroudi-Chocholi
What does true accessibility mean? How can it create a more inclusive workplace where everyone benefits? Daphne Mavroudi-Chocholi, Managing Director of RNIB (the Royal Institute of the Blind) Enterprises in the UK, joined me for this thoughtful conversation where she shared her valuable ideas about the human and organisational benefits of embracing accessibility and inclusivity. Learn how inclusive workplace design not only benefits individuals with low or no vision but also improves accessibility for everyone, including those with other physical impairments. Plus practical strategies for encouraging inclusivity in meetings and everyday interactions. Discover how small and simple adjustments can make a significant difference in ensuring that everyone feels included and valued. As a passionate global leader with over two decades experience in senior and Board level positions, Daphne Mavroudi-Chocholi is a champion for innovation and inclusivity. In her role as MD of RNIB Enterprises, the commercial operations arm encompassing transcription, consulting and retail services, she is driving forward ambitious plans to grow innovation within RNIB, bringing accessible products, solutions and services to the market. What you will learn in this episode: The importance of designing workplaces with inclusivity at its heart so everyone benefits How the RNIB Eyeware app creates an immersive experience so everyone can understand some of the challenges of navigating the workplace with visual impairments How to encourage a culture of curiosity and understanding in communication Approach conversations with empathy and a desire to do better - even if you get it wrong Simple steps everyone can introduce to make their virtual and in person meetings more accessible What works- and what can create more challenges in meetings Consider accessibility in every interaction Resources: Discover Victoria Rennoldson’s global leader communication coaching: Discover Victoria Rennoldson’s team communication and cultural intelligence training: Find Victoria Rennoldson online: Connect with Victoria Rennoldson on LinkedIn: Visit the Royal Institute of the Blind's website: Experience the Eyeware app: Connect with Daphne Mavroudi-Chocholi on LinkedIn: Check out Daphne Mavroudi-Chocholi's Be Helpful Guide and reach out to Daphne and the team. The RNIB have a series of products and services that can ensure leaders and teams are educated and empowered to drive accessibility forward across the organisation: Sign up to receive future episodes of the podcast as soon as they are released: Follow me on LinkedIn for more strategies, skills and tips: Email me: Website: https://culturecuppa.com/
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119 - Conscious & Courageous Leadership with Joanna Howes
02/17/2025
119 - Conscious & Courageous Leadership with Joanna Howes
In this episode, I had a brilliant conversation with Joanna Howes, and we look at the evolving landscape of leadership in 2025, exploring key themes around people-centered leadership, conscious leadership, global team communication, and personal responsibility. Joanna Howes is an award-winning international coach, host of The Courageous Leaders Podcast and No 1 best selling author, specialising in leadership and team performance coaching. Her focus is to help leaders and teams find their unique voice by leading as their true selves to take the action needed to become high performers and future fit leaders. Joanna shares her insightful experiences and practical strategies for leaders to step into self-leadership, and build high-performing, empowered teams in a rapidly-changing, global world. What you will learn in this episode: The shift to people-centered leadership- understand the humans you work with Conscious self-leadership- becoming, not just doing Navigating cross-cultural leadership- creating an equitable experience Why leaders need courage The power of vulnerability in leadership- embracing imperfection Letting go- breaking free from reliant leadership, shifting from constant busy-ness to intentional leadership The leadership vision for 2025- tackling misalignment and siloed teams Resources: Connect with Joanna Howes on LinkedIn: Visit Joanna Howes' website: Listen to Joanna Howes' podcast: Learn more about my Global Leader Communication programme: Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: Website: https://culturecuppa.com #communicationcoach #communicationcourse #communicationskillstraining #crossculturalawarenesstraining #crossculturaltraining #culturalawareness #culturalintelligence #culturalcommunicationconfidence #podcast
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