loader from loading.io

Beyond The Support Queue

Beyond The Support Queue by Zight explores how customer support and success are shaping the future of SaaS. Hosted by Sam, each episode dives into candid conversations with CX leaders, support pros, and post-sale strategists from companies like CleverTap and Sprinklr. Learn how to scale customer teams, leverage AI, and build revenue-driving experiences. Whether you're in support, success, or productβ€”this is where CX gets real.

info_outline She Makes $1M/Year with AI-Powered Writing (NYT & Vanity Fair Alum Reveals All) 05/27/2025
info_outline How He Built a $3M/Year Revenue Machine with Data Insights ($20M Exit Playbook) 05/27/2025
info_outline How He Built a $30M+ Donor Platform from Scratch (Nonprofit Tech CEO's Playbook) 05/27/2025
info_outline How He Built a $5M SaaS Company in the Customer Success Space (12-Year Growth Strategy) 05/27/2025
info_outline How He Scaled Customer Success to $6M Per Head (Global CS Leader's Playbook) 05/27/2025
info_outline How He Built an 8-Figure SaaS Customer Experience Empire (40-Point NPS Increase) 05/27/2025
info_outline How He Built a $100M+ Customer Success Empire (The Gainsight CEO's Playbook) 05/27/2025
info_outline How She Built a Revenue-Focused CS Team That Drives 40% Growth ($1B+ Company Playbook) 05/27/2025
info_outline How He Built a 5-Star Customer Support Team with Zero Burnout (ChurnZero Leader's Framework) 05/27/2025
info_outline From Facebook to Box: How Dan O'Leary Built $100M+ Partnerships at Tech Giants 05/27/2025
info_outline From Developer to $1M/Year Revenue: How He Built a Global Team & Saved Lives with Software 05/27/2025
info_outline How She Built a World-Class Remote Support Team from Scratch (The Vitally.io Playbook) 05/21/2025
 
share