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Way of the Quality Warrior

The tools and concepts of Quality are powerful instruments to make things better--products, processes, and services. This podcast explores those ideas plus concepts of psychology, social and cultural norms, strategy, and business to strengthen the capability of professionals motivated to make things better--the Quality Warriors. The host is Keith Fong who is a Six Sigma Master Black Belt, Shainin Red X Master, and Robust Engineering Coach. He has over 20 years as a quality and continuous improvement practitioner, teacher, and coach. He has supported functions ranging from Engineering and Manufacturing to Finance and Human Resources internal to his employer and at suppliers and customers.

info_outline Two Obstacles to Continuous Improvement 03/08/2024
info_outline Poor Quality Crashes Companies 11/06/2023
info_outline Where are the X-ray Glasses? 10/12/2023
info_outline Everything is a process 08/31/2023
info_outline The Fundamental Defects In Quality Methods Training 07/27/2023
info_outline Parallels of Addiction Treatment and Continuous Improvement 06/29/2023
info_outline Waste Is Not The Enemy 05/17/2023
info_outline Quality Is Expectation 04/05/2023
info_outline Counting In Action 03/17/2023
info_outline Managers can count better than they can think 02/27/2023
info_outline JiuJitsu Style Quality 12/19/2022
info_outline Is the Ishikawa Diagram a bad guy sidekick to the 5 Whys? 11/10/2022
info_outline The Anti-Quality Tool: 5 Whys Root Cause Analysis 10/31/2022
info_outline The Violin Shaped Object and Quality 09/19/2022
info_outline Diet Fads and Quality Initiatives—Two of a Kind 08/16/2022
info_outline Problem Solving Bankruptcy—Gradually And Then Suddenly 07/27/2022
info_outline Building the Quality Army 06/27/2022
info_outline Who's the Quality Enemy? 05/28/2022
info_outline Where to start? 05/17/2022
info_outline Blazing the Path to Better 05/14/2022