Veriff Voices
Welcome to Veriff Voices, a podcast where tech leaders discuss the journey of building a safe and secure online world. We explore the key challenges and opportunities in today’s online world, such as digital identity, user experience, and the fight against fraud. Alongside actionable strategies and exclusive insights, discover personal perspectives from life inside the multi-billion dollar global identity verification sector. You can learn more at https://www.veriff.com and watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLL7XK-bevTIBej7f1PGPZSUAUUyMe4Cej.
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Ep. 49 Powering a global gambling operator’s Latin American expansion
05/06/2025
Ep. 49 Powering a global gambling operator’s Latin American expansion
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Ep. 48 Helping a neobank go from conception to launch in under a year
05/01/2025
Ep. 48 Helping a neobank go from conception to launch in under a year
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Ep. 47 Why the AML system is failing and what needs to change
04/16/2025
Ep. 47 Why the AML system is failing and what needs to change
In this episode of Veriff Voices, we sat down with , Co-founder of Vortex Risk and a longtime voice in economic crime prevention. But this wasn’t your standard AML conversation. It offered a sharp, unflinching examination of the gap between regulation and real-world outcomes—highlighting why, despite decades of policy efforts, we continue to struggle in making meaningful progress against financially driven crimes like human smuggling, drug trafficking, corruption, fraud, and more. [00:17] Introduction [05:34] Evolution of AML regulations [13:20] Policing challenges [20:08] Debanking and its impact on businesses [26:20] Are AML regulations working? Where RegTech providers might be falling short [32:45] The role of technology in fighting financial crime [38:16] What businesses and regulators should prioritise in a shifting landscape [43:11] Predictions for 2025 Read more about this conversation, here: .
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Ep. 46 Deepfake fraud and HR: the invisible heist reshaping cybersecurity
04/03/2025
Ep. 46 Deepfake fraud and HR: the invisible heist reshaping cybersecurity
Most businesses are aware of the importance of knowing your customer, but what about knowing your employees? Aarti Samani, founder of deepfake fraud prevention consulting firm Shreem Growth Partners, explains what fake worker scams are – and offers some tips on how to defend your organization against them. [00:17] Introduction to deepfake fraud [03:14] Understanding the threat level [06:12] Real-world examples of deepfake fraud [09:09] Targeting businesses: the fake worker scam [12:12] Fraud tactics in B2B enterprises [14:56] The importance of verifying authenticity [18:03] Identifying high-risk sectors [21:01] Preparing for future threats [23:55] Building a culture of awareness [26:48] The role of human defense in cybersecurity [30:02] Conclusion and key takeaways Read more about this conversation, here: .
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Ep. 45 Helping a music distribution pioneer return trust to the music business
03/20/2025
Ep. 45 Helping a music distribution pioneer return trust to the music business
With AI-generated songs and streaming scams on the rise, music distributors face mounting pressure to verify real artists. EMD Co-Founder and President David-Olivier St-Pierre Garcia joins Veriff Voices to discuss how Veriff is helping EMD fight fraud, protect artists, and restore trust in the music industry. [00:17] Introduction [02:17] EMD’s value proposition: what sets you apart? [04:05] Fraud in the music industry: how big is the problem? [05:57] Who’s responsible: platforms or distributors? [07:43] Impact on artists and others affected [09:02] Why is the music industry so vulnerable? [10:43] Solutions to combat fraud [14:16] Impact of implementing Veriff [16:35] Restoring trust in the industry [17:39] Future challenges: AI’s role in music [22:28] Fraud trends in the next 12 months [25:01] Government regulations: will they step in? [26:39] Advice for artists and companies [29:54] EMD's vision for the future Read more about this conversation, here: .
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Ep. 44 Helping a pioneering start-up simplify cross-border digital notarization
03/04/2025
Ep. 44 Helping a pioneering start-up simplify cross-border digital notarization
As a cutting-edge startup revolutionizing secure online document notarization, Legitify needed to stay laser-focused on its core mission. However, ensuring the reliable verification of individuals' identities was a crucial part of the process. That’s where Veriff stepped in. In this episode, we sit down with Aida Lutaj, Co-Founder & CEO of Legitify, to explore how Veriff is empowering this pioneering startup to streamline cross-border digital notarization with confidence and ease. [00:17] Introduction to Aida and digital notarization [02:43] The inception of Legitify [05:53] Traditional vs. digital notarization [09:53] The importance of identity verification [14:15] Navigating regulatory landscapes [18:23] Trust and efficiency in digital transactions [25:13] Future of Legitify and digital notarization [32:57] Identity verification tips for startups Read more about this conversation, here: .
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Ep 43. Cyber fraud and AI: why offense is the best defense
02/20/2025
Ep 43. Cyber fraud and AI: why offense is the best defense
Most organizations adopt a reactive stance when it comes to cyberthreats. But Tim Zentz, Vice President of CODEX*, argues that as AI is increasingly adopted as a tool by online fraudsters, anticipating and countering your attacker’s MO is an ever more vital element of effective defense. *CODEX (Cyber Offense and Defense Experts) is one of four business units at intelligence services company Nightwing, which was itself spun out of Raytheon as a separate company last year. [00:16] Introduction to cybersecurity and fraud challenges [05:32] The rise of ransomware and AI's role [08:20] Offensive vs. defensive security strategies [12:21] AI in data protection and anomaly detection [14:14] Emerging fraud trends and insider threats [16:26] Building a culture of cyber resiliency [21:03] The importance of diverse perspectives in security [24:21] Future trends in cybersecurity and final thoughts Read more about this conversation, here: .
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Ep. 42 Dr. Elisabeth Carter on fraudsters' love language
02/05/2025
Ep. 42 Dr. Elisabeth Carter on fraudsters' love language
In this episode of Veriff Voices, we explore the psychology behind fraud, the emotional toll it takes on victims, and actionable strategies to combat it. We're joined by renowned criminologist and forensic linguist, Dr. Elisabeth Carter, who sheds light on how fraudsters manipulate trust and emotions to exploit their victims. [00:17] Introduction to fraud and forensic linguistics [04:32] Understanding authorised push payment fraud [08:03] The psychological manipulation of victims and the sophistication of fraud techniques [15:19] The impact of fraud on victims [19:42] Fraud in financial services and emerging trends [24:11] Adversary-in-the-Middle fraud [27:55] Organizational strategies against fraud [31:16] Looking ahead: predictions [35:42] Cross-vertical fraud: a growing concern [38:46] Network effect, collaboration within the industry [42:00] Empowering individuals to combat fraud [45:17] Future directions for financial organizations Read more about this conversation, here: .
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Ep. 41 Love bombed: the devastating impact of romance fraud
01/23/2025
Ep. 41 Love bombed: the devastating impact of romance fraud
Fraud is usually characterized as a financial crime, but for victims the psychological impact can be just as serious. We spoke with Cecilie Fjellhøy, a high-profile victim turned activist who appeared in the 2022 Netflix documentary , about the devastating consequences of so-called ‘romance’ fraud – and what can be done to combat it. [00:17] Introduction to the episode: fraud and its human costs [01:15] Cecilie Fjellhoy's background and experience [04:58] How the Tinder Swindler story unfolded [14:36] The situation escalates: $85,000 spent in three week [18:44] Emotional manipulation and its impact [21:46] Understanding the system of fraud [26:30] The role of businesses in fraud prevention [31:39] The psychological impact of romance fraud [37:01] Advice for avoiding romance fraud [41:57] The need for trust in online interactions [46:48] The future of fraud prevention and awareness Read more about this conversation, here: .
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Ep. 40 The power of AI and collaboration in the fight against fraud in 2025
01/08/2025
Ep. 40 The power of AI and collaboration in the fight against fraud in 2025
For our 40th episode, we invited back Mike Haley, CEO of Cifas, to discuss the growing fraud threat to businesses in 2025. Exploring the threat from identity fraud and account takeover attacks, we discuss how AI is helping tackle these challenges and the need for businesses to improve their collaboration, data sharing and account monitoring to stay ahead of the evolving fraud threat. [01:00] An introduction to UK’s largest cross-sector fraud-sharing database, Cifas, and CEO Mike Haley [03:45] What Cifas does and the types of fraud they're exposed to [07:15] Key data insights on identity fraud trends [11:21] Evolving fraud tactics: account takeovers, eCommerce fraud, and more [15:48] Fraud techniques to watch: adversary-in-the-middle attacks, social engineering, and synthetic identities [20:24] Veriff’s biometric authentication and Cifas’ Vision [24:50] How information exchange improves fraud prevention [30:37] Key concerns and threats to be aware of in 2025 [35:37] Closing thoughts on identity fraud trends and the importance of collaboration Read more about the key takeaways from the Veriff Identity Fraud Report 2025: .
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Ep. 39 Crypto saving: bridging the trust gap
12/16/2024
Ep. 39 Crypto saving: bridging the trust gap
Crypto is moving rapidly towards the mainstream, but consumer confidence in alternative currencies remains an obstacle to wider uptake. In this episode, we spoke to Boris Hirmas and Rafael Vargas of Latin American crypto savings startup Bitsafve about why identity verification is key to building trust in the space. [00:28] Introduction to Bitsafve and the crypto landscape [02:37] Bitsafve's value proposition in the crypto space [05:29] Key challenges facing the crypto landscape [09:30] The role of digital identity in cryptocurrency [12:12] Why identity verification is crucial [16:18] Integration and partnership with Veriff [20:43] Building trust and reputation in the crypto space Read more about this conversation, here: .
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Ep. 38 Counting the true cost of KYC non-compliance
12/05/2024
Ep. 38 Counting the true cost of KYC non-compliance
Carl-Alain Memnon, Co-Founder and COO at Grid Technology, joins us to explore how innovative solutions are transforming compliance, fraud prevention, and risk decision-making. We discuss how forward-thinking digital leaders are leveraging automation and biometrics to navigate the complexities of an evolving regulatory landscape to avoid significant financial losses, penalties, and the reputational damage that comes with non-compliance. [00:17] Introduction to the episode [01:26] About Grid [04:18] Understanding KYC [05:46] Reputational risks [07:43] Challenges for small vs. large enterprises [11:23] Reputational risks of KYC non-compliance [13:59] Emerging trends in KYC across industries [17:49] The partnership between Grid and Veriff [21:58] Future of fraud prevention and KYC: implementing Veriff’s biometric authentication technology [29:45] Advice for navigating KYC compliance [32:38] Looking ahead: Innovations in KYC Read more about this conversation, here: .
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Ep. 37 The no-code approach: ‘playing Lego’ with apps
11/20/2024
Ep. 37 The no-code approach: ‘playing Lego’ with apps
In the past few years, the no-code approach to IT development has gone rapidly mainstream. We spoke to Jeremy Joly, Co-Founder and Chief Product Officer at compliance and onboarding platform spektr, about the benefits of no-code and how Veriff’s solutions fit into their no-code ecosystem. [00:28] Introduction [02:11] spektr's transformation of the compliance and onboarding space [03:42] spektr's approach to creating a better experience for the end user [04:48] Challenges in the KYC/compliance landscape, and learnings from this and previous ventures [06:35] Anticipated trends and shifts in the compliance space over the next 12 months [09:03] spektr's approach to the compliance ecosystem [10:29] Challenges faced by spektr that led to collaboration with Veriff [12:55] spektr's creation of an easy no-code or low-code solution for users [15:13] Speed of implementation and how quickly customers see the benefits of spektr’s solution [17:18] How Veriff’s database enhances spektr’s document coverage and its role as a key selling point [20:55] spektr’s ultra-responsiveness, feedback loops, and personalization to adapt to customer needs [23:30] Key metrics used to measure spektr's success in transforming compliance [26:47] spektr’s future vision and anticipated compliance trends Read more about this conversation, here: .
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Ep. 36 Crossing borders: how digital banking is empowering immigrant communities in the US
10/31/2024
Ep. 36 Crossing borders: how digital banking is empowering immigrant communities in the US
In this episode, we explore our partnership with Comun, a digital banking platform for immigrants in the U.S. Discover how Comun addressed KYC challenges by leveraging Veriff’s innovative solutions to streamline identity checks, reduce fraud, and enhance customer experience. Join us for insights from Angélique Wynants, Comun’s Head of Operations, on empowering communities and fostering financial inclusion through technology. [00:17] Introduction to digital banking and Comun [02:31] Comun's unique value proposition [05:09] Challenges in cross-border payments [08:09] The role of AI in fraud prevention [10:41] Fraud types and their impact [12:26] Vendor selection process [18:10] Implementation and immediate changes [20:14] Customer experience and onboarding [22:20] Success metrics for implementation [23:50] Long-term benefits of Veriff solutions [26:26] Future of fraud prevention with AI [31:05] Key takeaways for prospective customers Read more about this conversation, here: .
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Ep. 35 Unmasking biometrics: identity, AI, and the future of fraud prevention
10/17/2024
Ep. 35 Unmasking biometrics: identity, AI, and the future of fraud prevention
With consumers increasingly open to integrating biometrics into daily life, this episode underscores the essential role biometrics play in identity verification and fraud prevention. Chris Hooper and Geo Jolly examine how AI and facial biometrics authenticate users and combat fraud, including account takeover fraud, where unauthorized access can lead to significant financial damage. They also discuss privacy, data protection, GDPR compliance, practical tips for businesses adopting biometric technology, and much more... [00:31] Introduction [02:08] What are biometrics? [03:44] Common use cases of biometrics [05:17] User experience with biometric systems [06:32] Benefits of facial biometrics for fraud prevention [08:23] Detecting and preventing fraud using facial biometrics [10:28] Understanding the feedback loop in biometric systems [12:15] Biometric authentication types and their use cases [14:06] Using biometrics to prevent account takeover [18:24] Trends in biometric technology adoption [21:53] Best practices for implementing biometric technology in business [26:14] The future of biometrics: adoption trends and AI integration Learn more at: .
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Ep. 34 From bank books to blockchain: an interview with my Grandma
09/26/2024
Ep. 34 From bank books to blockchain: an interview with my Grandma
In this episode of Veriff Voices, Abe Post-Hyatt interviews his grandmother, Alice, to gain insights into generational perspectives on software, technology, and identity verification. They discuss the transition from physical banking to online transactions, the risks of scams and fraud, and the the need for trust and security in the digital age. [00:17] Introduction[03:00] Generational perspectives on technology and identity[04:12] The evolution of banking and financial transactions[09:11] Understanding identity verification and fraud prevention[12:27] Personal experiences with identity theft[14:49] The role of technology in preventing fraud[18:10] Amazon Gift Card scams [21:51] Veriff's business model and client relationships[26:40] The future of identity verification Read more about this conversation, here: .
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Ep. 33 Pig butchering, romance scams, and the psychology of fraud
09/04/2024
Ep. 33 Pig butchering, romance scams, and the psychology of fraud
As online scams have grown rapidly in scale and sophistication over the past decade, so has their potentially devastating impact on individuals. In our latest Veriff Voices podcast, Ronnie Tokazowski, Chief Fraud Fighter at nonprofit Intelligence for Good, discusses the psychology of fraud and how his organization helps victims deal with the very real consequences, both financial and emotional. [00:45] Introduction [02:08] How Ronnie got involved in what became Intelligence for Good [05:06] What an average day in the life of a Chief Fraud Fighter looks like [08:07] The best tools to combat online scams [11:56] Use of both AI and human interaction in committing fraud [14:17] What is pig butchering scams are and how they are executed? [16:47] The scale of the problem and the implications for recovering funds [22:05] The root psychology behind pig butchering [26:19] The emotional impact of becoming a victim of this type of fraud [28:16] The need for organizations to take this sort of fraud and its impact more seriously [29:40] The responsibility of organizations to take responsibility and act to address the issue [34:17] The huge scale of online fraud as an issue and its growth over time [36:55] Preventative measures to protect against business email compromise [38:57] Preventative measures against romance scams and pig butchering [43:28] Resources available for victims of online scams and how they can help themselves Read more about this conversation, here: .
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Ep. 32 Setting up for success: building a fraud-fighting tech stack
08/22/2024
Ep. 32 Setting up for success: building a fraud-fighting tech stack
The rapid shift towards digitization has transformed how companies operate and interact online. In this episode, Matt Collis, Co-Founder & CEO of StackGo, joins us to explore the pivotal role of software tools in building customer confidence and ensuring smooth implementation. Discover how StackGo addresses gaps in fraud prevention and compliance, and how their partnership with Veriff provides swift, robust identity verification to not only save businesses time and money, but also create a bond of trust with customers. [00:57] Introduction [02:24] About StackGo [03:50] Partnership with Veriff and benefits [06:02] Improving security and customer experience [08:04] Target market and market gaps [11:50] Tech implementation and integration [15:06] Benefits of speedy implementation [17:45] Anecdote: class action law firm [21:25] Building trust and privacy [23:29] Trust as a differentiator [26:25] The future of identity verification [28:00] Increasing regulatory control [32:45] Partnership between Stackgo and Veriff Read more about this conversation, here: .
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Ep. 31 Fraud and identity verification in Latin America
08/08/2024
Ep. 31 Fraud and identity verification in Latin America
Rapid digitalization in Latin America is making effective online fraud prevention a growing priority for companies. In our latest podcast, Sacha Vasilkioti, Data Verification Product Manager at Veriff, explains the similarities and differences across the region’s key markets, and discusses how Veriff adapts its identity verification solutions and operations to best address particular local needs. [00:47] Introduction [01:26] The primary markets Veriff is focusing on in Latin America[02:31] The market potential for identity verification in Latin America [04:00] Fear of fraud and online trust as an issue in the region [04:50] Current priorities in the Colombian market [06:23] Dealing with potential obstacles to digitalization in the Colombian market [09:23] Sectors of the market seeing most growth in Colombia [12:49] The unique customizability of Veriff’s identity verification solution [15:59] Reliance on manual processes in Latin America, and Mexico in particular [18:06] Key sectors and use cases for Veriff’s solutions in the Mexican market [20:38] How Veriff is adapting its offering and services for Latin American markets [23:19] Key sectors for Veriff in Brazil [24:21] Similarities and differences between fraud in Latin America and other regions [25:48] How relative cost impacts how identity verification is used in Latin American markets [28:06] Predictions for the next 12 months in Latin American market Read more about this conversation, here: .
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Ep. 30 ‘Widgets’, ‘black boxes’ and ‘bionics’: operations at Veriff
07/25/2024
Ep. 30 ‘Widgets’, ‘black boxes’ and ‘bionics’: operations at Veriff
Veriff’s SVP of Operations Mike O’Callaghan has spent decades scaling operations in global tech firms including Skype, eBay, Microsoft, Amazon and Expedia. We talked to him about why running operations at Veriff is his latest opportunity to ‘make a dent in the universe’. [00:29] Introduction [03:18] Key learnings from 30 years of working in operations [07:09] The importance of both AI and the human element in identity verification (IDV) [09:25] The role of operations at Veriff [12:45] What we're seeing in the customer verification market [15:25] Treating Veriff customers as unique while ensuring an equal level of service for all [18:53] Understanding new customer’s requirements and delivering on them effectively [22:41] The unique customizability of Veriff’s IDV solution [27:14] How Veriff works with customers to move from proof of concept to full-scale services [30:33] A mission to make the internet a safer place [32:27] Trends to look out for in IDV in 2024 [37:06] Key takeaways for prospective customers Read more about this conversation, here: .
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Ep. 29 A digital solution with a human touch: simplifying life for older adults
07/10/2024
Ep. 29 A digital solution with a human touch: simplifying life for older adults
Chris Corfield and Bonnie Juett from Crown Agents Bank join us to discuss their digital transformation in the pension industry. They address the challenges of implementing technology for an older demographic, emphasizing the need for simplicity, clear communication, and a human touch. Their digital proof of life solution has seen high uptake and low abandonment rates. They also talk about transitioning their pensions payroll from manual forms to more efficient processes, overcoming high abandonment rates with customized solutions from Veriff. [01:15] Introduction to Crown Agents Bank [02:39] Current solutions for pension clients [04:50] Challenges of technology adoption for older demographic [07:32] Creating a user-friendly flow [10:11] Early explorations and selecting Veriff as a partner [12:33] Implementation and integration process [14:25] Impact and metrics of the digital proof of life solution [18:35] Growing acceptance of biometrics [20:07] The human impact [24:30] What's in store for the next 12 months? [29:57] A hollistic approach [32:07] Importance of clear communication and a human touch Read more about this conversation, here: .
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Ep. 28 AI's role in keeping harmony within the music industry
06/24/2024
Ep. 28 AI's role in keeping harmony within the music industry
In this episode, we explore the growing threat of fraud in the music industry, from unauthorized distribution to fake streaming and fraudulent royalties. Sebastián Mañana Lenzi, CEO of SonoSuite, discusses the profound impact of these issues on music entities and emphasizes the pivotal role of AI in fighting fraud. Discover how the collaboration between Veriff and SonoSuite ensures the integrity of digital music distribution through advanced identity verification solutions. [00:47] Introduction [01:36] SonoSuite's unique use case [02:50] Challenges of fraud and compliance in the music industry [04:16] Financial and reputational damage of fraud [07:59] Robust fraud prevention as a differentiator [11:17] Main market challenges for the music industry [12:37] The role of AI in combating fraud [14:29] Cross-business collaboration [16:20] Tools used by professionals in the music industry [17:50] Looking ahead to the next 12 months [20:25] Cultural similarities between Veriff and SonoSuite [21:34] Music industry trends Read more about this conversation, here: .
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Ep. 27 Ethical hacking and abuseware: two sides of the same coin
06/12/2024
Ep. 27 Ethical hacking and abuseware: two sides of the same coin
Inti De Ceukelaire is Chief Hacker Officer at bug bounty and vulnerability disclosure platform Intigriti and a founding member of the Hacker Policy Council. He talked to us about the benefits to companies of ethical hacking and the rising issue of abuseware – the weaponization of legitimate tools to commit fraud. [00:47] Introduction and how Inti got involved with Intigriti [03:44] The purpose of the Hacking Policy Council [06:44] The rising problem of abuseware and why fraudsters are using it to commit cybercrime [13:08] Customer expectations of robust fraud measures [14:59] How businesses can stay ahead of AI-driven fraud [19:07] How ethical hacking and bug bounties work [25:43] Ethical hacking as a creative pursuit [27:53] A creative hacking anecdote involving Donald Trump [29:43] Why hacking is 90% in your mind [31:24 Upcoming cybercrime trends and threats [33:28] What to expect from Intigriti in the future [35:50] Inti’s top security tip for individuals and enterprises Read more about this conversation, here: .
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Ep. 26 Fraud: a crime against both organizations and individuals
05/16/2024
Ep. 26 Fraud: a crime against both organizations and individuals
Senior academic, educator. and fraud examiner Dr Rasha Kassem joins us for this episode of Veriff Voices to address the multiple impacts of fraud on organizations, their customers, their employees, and wider society. [00:54] Rasha talks about her professional background [02:18] Why each case of fraud is unique and the importance of the human element [04:09] How Rasha developed her interest in fraud [08:18] The impact of fraud on innocent individuals in an organization [12:46] The use of language around fraud and recognizing it as a crime [15:56] Treating scams and fraud equally [18:10] Combining technology with human expertise to counter fraud [24:34] The need for greater collaboration in addressing fraud [25:37] Understanding the psychology of insider fraud [27:36] The need to raise awareness about the nature of insider fraud [28:22] The role of internal culture in preventing insider fraud [29:14] Having an effective whistleblowing process in place [30:14] Monitoring processes to address fraud and investing in improving them [31:48] Final advice for helping individuals avoid becoming victims of fraud Read more about this conversation, here: .
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Ep. 25 Cultivating culture and fostering innovation
05/02/2024
Ep. 25 Cultivating culture and fostering innovation
Luke Govier, Veriff's VP of People, explores our company culture and its role in attracting partnerships and talent. Trust, innovation, and impact are pivotal in drawing like-minded individuals to a scaling company. The conversation emphasizes effective decision-making and execution in a dynamic environment, as well as the promotion of work-life balance. Join us for insights into the future of our culture and values, highlighting our commitment to innovation and experimentation. [00:00] Introduction [02:25] A strong mission and a resilient culture [03:53] Working for a scaling company [05:36] Attracting a certain personality type [07:42] Benefits and challenges of working for a scale-up organization [11:34] Motivating and aligning teams in a constant state of change [13:38] Building and maintaining an inclusive and diverse team [15:53] Building a culture of good decision-making and execution [18:37] Ensuring Veriff's values and mission are reflected consistently in its culture [23:10] Looking ahead Read more about this conversation, here: .
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Ep. 24 The digital trifecta: using AI for speed, agility, and ethics
04/16/2024
Ep. 24 The digital trifecta: using AI for speed, agility, and ethics
Zane Homsi, AI Product Manager at LinkedIn, joins us to discuss the human-centric approach to product development and the importance of clear product principles. He predicts that identity will become digital-first, education will undergo significant changes, and digital doubles will play a role in increasing efficiency. Zane also discusses the evolving threats in fraud prevention and the role of innovation in combating them. Please note that the views expressed in this episode belong to Zane and not the organization - LinkedIn. [00:57] Introduction and background [02:49] Human-centric approach to product development [06:43] Balancing speed, agility, and ethics [11:45] Feedback loop and collaboration [22:45] Evolving threats and the role of innovation [29:13] Predictions for the future Useful links: Read more about this conversation, here: .
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Ep. 23 The future of fraud in financial services
04/04/2024
Ep. 23 The future of fraud in financial services
Unlock the secrets to safeguarding financial services in the digital age with insights from Kevin Shine, VP Sales and Partnerships at Fraud.net. He outlines how the evolving fraud landscape is driven by digitization, legacy technology, and data silos. Discover how real-time transactions and regulatory demands are exposing vulnerabilities, and how to harness the power of AI and machine learning to prevent fraud. [00:26] Intros [0:58] Kevin's background and Fraud.net [02:26] The move to real-time transactions and regulatory pressures [06:32] Digital fraud in financial services [07:44] Digital transformation challenges [10:09] Fraud prevention as a differentiator [12:01] Data sharing and collaboration [13:13] Types of fraud in financial services [19:14] Education and customer engagement [21:16] Balancing user experience and friction [23:38] The future of fraud in financial services Read more about this conversation, here: .
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Ep. 22 Online safety has no borders: age verification around the world
03/20/2024
Ep. 22 Online safety has no borders: age verification around the world
A self-confessed law enthusiast, Dmytro Sashchuk, Associate Legal Researcher and Analyst at Veriff, joins us to discuss age verification laws and their impact on businesses. These regulations vary from one region to the next, but they share a common and crucial goal: protecting children and vulnerable groups. Dmytro shares best business practices for compliance, trends and challenges in age verification, and how Veriff is tackling them. [00:49] Introduction [03:56] Differences in age verification laws around the world [11:28] What is the Online Safety Act and how will it impact children? [17:34] What compliance trends and challenges are businesses facing? [21:10] Industries affected by age verification regulations [26:26] Age verification solutions [28:42] How will the regulatory landscape change in 2024? Read more about this conversation, here: .
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Ep. 21 The perfect storm: data breaches and social engineering
03/07/2024
Ep. 21 The perfect storm: data breaches and social engineering
From local government to the healthcare, Mike Haley has since spearheaded efforts in fraud detection and prevention for over 30 years. In his current role as CEO of Cifas, a not-for-profit focused on fighting fraud and financial crime, Mike aims to foster cross-sector collaboration to confront fraud head-on. In this episode we discuss the role of social engineering in the evolving fraud landscape, how automation is enabling fraud at scale, and the need to reshape the narrative around fraud victims. [00:50] Mike’s first role and accidental journey to a career in fraud prevention [02:50] Transitioning to more a strategic role [06:00] Lord Goldsmith's 2006 review of fraud, a turning point [07:21] A short-sited closure of the National Fraud Authority has likely cost the UK millions in fraud [08:11] Bringing an anti-fraud culture to the Ministry of Defense [09:22] Prevention is better than cure [11:34] Social engineering [15:17] The impact of deepfakes on social engineering [19:22] A smart community working together to stay ahead of fraudsters [19:54] A new and perfect storm [21:04] Social engineering and automation [21:56] An increase in identity fraud [23:58] Protective Registration, a Cifas solution [26:05] Collaboration and data sharing [34:33] Changing the narrative around victims of fraud [38:25] Mike's predictions Read more about this conversation, here: .
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Ep. 20 Empowering global talent: insights from a remote work evangelist
02/22/2024
Ep. 20 Empowering global talent: insights from a remote work evangelist
Broadway actor turned talent acquisition expert, Andrew Allen, discusses flexible working and Crossover's distinctive approach to helping skilled workers find their dream job. Remote work has become a major trend in the last decade, bolstered by the Covid-19 pandemic, and Crossover is at the forefront of hiring talent for some of the world's leading digital innovators. As VP of Marketing, Andrew sees firsthand the challenges in verifying global workers' identities and skills and how Veriff has helped address them. We explore the global talent market, trust and inclusivity in remote work, and harnessing AI to enhance the hiring process. [00:54] Introduction [02:31] Crossover's unique value proposition [05:53] A diverse client base [07:56] The need for IDV in remote hiring [10:22] Cost of not implementing IDV [12:09] Integration of Veriff into Crossover's Systems [13:44] Impact of Veriff on Crossover's business and differentiation in the market [16:38] Future of remote hiring and global talent pool [20:04] Challenges and opportunities in fraud prevention [22:53] Importance of Veriff's document coverage for Crossover [24:00] Role of AI in Crossover's future Visit Crossover's website: . Discover their bi-weekly Out of Office podcast: . Read more about this conversation, here: .
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