A Spencer Gellise Collective
Get to know your hosts Heather Spencer and Adreanne Gellise-Budzinski. Hear about their journey through the industry and how it became their hearts desire to educate, empower and evolve the professional beauty industry.
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Integrating Continued Education into Your Salon
08/13/2024
Integrating Continued Education into Your Salon
In this episode of Spencer Gellise Collective, Heather and Adreanne dive deep into the significance of continued education within the salon industry. They explore how ongoing training not only enhances service quality and salon revenue but also plays a crucial role in maintaining stylist enthusiasm and creativity. The hosts discuss their systematic approach to education, from comprehensive training programs for new hires to advanced classes for seasoned stylists, and how these initiatives help attract and retain top talent. They also touch on the importance of fostering a supportive learning environment that encourages personal and professional growth. By sharing actionable tips and their personal experiences with education in their salon, Heather and Adrienne provide valuable insights for salon owners looking to elevate their team’s expertise and cohesion through continued education. Connect with Spencer Gellise at A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Crafting a Cohesive Team: Essential Strategies for Salon Owners”
07/22/2024
Crafting a Cohesive Team: Essential Strategies for Salon Owners”
In this episode of the Spencer Gellise Collective, hosts Heather and Adreanne dive deep into the significance of team building for salon success. They discuss why creating a cohesive team is crucial not just for a positive work environment but also for enhancing the salon’s brand and customer experience. Through anecdotes and practical advice, they offer listeners a variety of strategies to strengthen team dynamics both within and outside the salon setting. From maintaining open communication channels like Slack to organizing team outings and celebrating personal milestones, the hosts share how these efforts contribute to a supportive and enthusiastic salon culture. They also explore innovative approaches like taking ‘field trips’ to other salons to ensure continuous improvement and empathy from the customer’s viewpoint. This episode serves as a comprehensive guide for salon owners who aim to foster a vibrant, united team that drives business success and employee satisfaction. Connect with Spencer Gellise at A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Art to Leadership: Navigating Career Transitions with Rick Gellise
07/09/2024
Art to Leadership: Navigating Career Transitions with Rick Gellise
In this episode of Spencer Gellise Collective, hosts Heather and Adreanne engage in a profound discussion with Rick Gellise, exploring his unexpected journey from aspiring artist to a seasoned leader in the retail sector. Rick reflects on the foundational experiences that shaped his customer service philosophy and his approach to leadership, emphasizing the timeless value of consistency, personal connection, and employee empowerment. Through anecdotes and reflections, Rick imparts valuable lessons on adapting leadership styles to meet individual and situational needs, the transformative power of positive workplace culture, and the importance of mentorship in leadership roles. This episode provides invaluable insights for anyone looking to enhance their leadership skills or seeking inspiration on navigating career transitions effectively. Instagram A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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A Journey of Passion, Leadership, and Community with McKenzie Oha
05/13/2024
A Journey of Passion, Leadership, and Community with McKenzie Oha
Spencer Gellise Collective Episode 12: A Journey of Passion, Leadership, and Community with McKenzie Oha In this episode of the Spencer Gellise Collective, hosts Heather and Adreanne sit down with the dynamic McKenzie Oha, a seasoned entrepreneur in the beauty industry. McKenzie opens up about her journey from an enthusiastic young stylist to a successful salon owner with multiple locations in Michigan. She delves into the challenges and triumphs of her career, highlighting her transition from struggling stylist to a leader who now fosters a community-centric business model. McKenzie's story is a testament to the power of passion, perseverance, and the importance of community and education in the beauty industry. Her insights into effective leadership, business management, and the significance of creating a supportive work environment provide valuable lessons for beauty professionals at all stages of their careers. This episode is a must-listen for anyone aspiring to make a meaningful impact in the beauty industry. Key Points: Early Passion and Challenges: McKenzie shares her early passion for hairdressing, her swift transition from high school to beauty school, and the initial struggles, including working at lower-tier salons and managing financial pressures. Leadership and Growth: Transitioning from an employee to salon owner, McKenzie discusses her growth in leadership skills, particularly the impactful experience at Great Clips, which taught her the value of appreciation and gratitude within a workplace. Business Evolution: McKenzie narrates the evolution of her business from a commissioned salon to a rental model, emphasizing the freedom and appreciation felt in the new setup. Community and Networking: She stresses the importance of community in the beauty industry, hosting events, and networking as crucial elements for personal and professional growth. Educational Initiatives: McKenzie is passionate about education within the industry, detailing how she integrates learning opportunities into her business model to support ongoing professional development for her team and peers. Expansion and Management: Discussion on expanding her business to multiple locations, the challenges of adapting to different community cultures, and the strategies for managing multiple salons effectively. Personal Philosophy and Advice: McKenzie shares her personal philosophy on work-life balance and offers advice to other salon owners on fostering a positive, educational, and supportive work environment. Connect with Spencer Gellise at A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL: Connect with McKenzie Oha at
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Transformations and Innovations in the beauty industry with Steve Napier
04/15/2024
Transformations and Innovations in the beauty industry with Steve Napier
In this episode, we welcome the multi-talented Steve Napier to the Spencer Gellise Collective. With over 30 years in the industry and an unexpected transition from journalism, Steve shares a wealth of knowledge and personal stories that bridge creativity, education, and customer service in the beauty sector. Steve's insights remind us that the heart of hairdressing lies in transformation—not just in aesthetics but also in personal growth and client relationships. His dedication to education and his unique approach to sales and marketing highlight the evolving dynamics of the beauty industry. What You’ll Learn in This Episode: Steve Napier’s unique journey from journalism to hairdressing The importance of education and real-world skills in beauty training The role of storytelling and emotional connection in salon education Insights into the Kevin Murphy brand ethos and training programs The impact of digital platforms and retail strategies in modern salons Connect with Steve Napier at @Steve.KM_premier on Instagram Connect with Spencer Gellise at A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Understanding Your Why in the Beauty Industry
04/01/2024
Understanding Your Why in the Beauty Industry
In this episode of the Spencer Gellise Collective, hosts Heather Spencer and Adreanne Gellise-Budzinski delve into the heart of the beauty industry by exploring "Your Why" – the core motivation behind your professional endeavors. They share their personal journeys of discovering and evolving their whys, from initial passion to the integration of personal goals and family life. The discussion highlights the importance of your why in shaping your career, influencing decision-making, and fostering resilience through industry challenges, including the economic impacts of COVID-19. As salon owners, Heather and Adreanne reflect on their mission to support their team's growth and success, emphasizing the collective and transformative power of understanding your why. This episode is a must-listen for beauty industry professionals seeking to align their passion with purpose, offering insightful advice on navigating your career with clarity and conviction. Key Takeaways: Introduction to the concept of "Your Why." Discussion on how "Your Why" evolves over time. The impact of understanding your why on professional and personal life. Insights from salon ownership and creating opportunities for the team. The role of your why in decision-making. Resilience through connection to your why, including during challenges like COVID-19. The transformative power of knowing your why and its effect on career success. Closing Thought: Listeners are encouraged to reflect on their own whys to gain clarity and direction in their professional journeys. Instagram A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Embracing Time Wealth in the Beauty Industry
03/18/2024
Embracing Time Wealth in the Beauty Industry
Join Heather and Adreanne as they explore the increasingly important concept of Time Wealth, especially in the beauty industry. Reflecting on their own experiences and the global shift brought on by the pandemic, they delve into how salon owners and stylists can adapt to this new demand for time efficiency without sacrificing service quality. The episode features strategies for implementing flexible schedules, the introduction of express services, and the significance of clear communication with clients. Through personal anecdotes and success stories, they highlight the positive impact of embracing time wealth on productivity, client satisfaction, and personal well-being. Key Takeaways: The pandemic has amplified the quest for time wealth. Flexibility in scheduling benefits both stylists and clients. Express services can meet clients' needs for time efficiency. Setting boundaries and planning for flexibility are crucial in adapting to this new paradigm. Closing Thought: Time wealth isn't just a luxury—it's a necessity for balancing professional success with personal fulfillment. Instagram A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Cultivating a Strong Salon Culture
02/26/2024
Cultivating a Strong Salon Culture
Episode 8: In this insightful episode of Spencer Gellise Collective, hosts Heather Spencer and Adreanne Gellise-Budzinski delve into the nuanced world of salon culture, uncovering the foundational elements that define and impact it. They discuss the critical importance of establishing a shared set of values and principles that resonate within the salon team and extend outward to clients and the community. Through engaging conversations about leadership's role in molding culture, the significance of team engagement, client-centric strategies, and the influence of community involvement, Heather and Adreanne provide invaluable insights and actionable advice for salon owners and leaders aiming to enhance their business by nurturing an environment that truly reflects their vision and values. This episode is a must-listen for anyone in the salon industry seeking to improve their business through a strong, cohesive cultural identity. Main Discussion Points: The Essence of Salon Culture: Culture as a shared set of values and principles. Importance of intentionally building a positive culture. Leadership and Core Values: Role of salon owners and leaders in setting and maintaining core values. Example of a team event to establish and reinforce core values. Team Engagement and Meetings: Monthly team meetings for nurturing culture. Incorporation of coffee as a cultural element. Team outings and activities to strengthen bonds. Client-Centric Culture: Strategies for making clients feel valued and part of the salon culture. Importance of verbiage and personal connection. Salon Atmosphere and Professionalism: The role of the salon environment in reflecting culture. High standards of professionalism and consistency in client service. Community Involvement: Engagement with local events and support for community initiatives. The impact of giving back on the salon’s reputation and culture. Conclusion: Encouragement to define and actively shape the salon's culture. Quote from Lou Gerstner Jr. highlighting culture as a pivotal element of business success. Listeners are encouraged to reflect on and define the desired culture for their salons, emphasizing the significance of deliberate cultivation and maintenance of this culture for overall success. Instagram A Spencer Gellise Salon ADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Mastering the Winning Trifecta for Hairstyling Success
02/12/2024
Mastering the Winning Trifecta for Hairstyling Success
Spencer Gellise Collective: Episode 7 In this enlightening episode of the Spencer Gellise Collective, hosts Adreanne Gellise-Budzinski and Heather Spencer dive deep into the essence of hairstyling success through a fundamental system they both advocate and practice: the winning trifecta. This system, a cornerstone of their coaching, is designed to aid stylists in expanding their clientele, enhancing customer satisfaction, and ultimately fostering a profitable and enduring career. Show Notes:Introduction to the winning trifecta: A system aimed at helping stylists grow their clientele and succeed in the long run. Communication and People Skills: Strategies for improving client-stylist interactions, the significance of a positive salon experience, and tips for conducting effective consultations. Great Technical Skill: The evolution of hairstyling education, the necessity of practice, adapting to new trends, and the continuous journey of learning. Drive and Consistency: The importance of making every client feel valued, maintaining high standards across services, and the role of personal drive in achieving professional success. Conclusion: Adreanne and Heather encapsulate the episode by reiterating the importance of mastering the winning trifecta - communication, technical skill, and consistency - for a thriving career in hairstyling. Listeners are encouraged to reflect on their own practices, seek opportunities for growth, and embrace the journey towards mastering these three pivotal areas. Whether you're a seasoned stylist or just starting out, this episode provides valuable insights and actionable advice to elevate your career to the next level. Instagram A Spencer Gellise SalonADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Recruitment Strategies in the Salon Industry
01/22/2024
Recruitment Strategies in the Salon Industry
This episode focuses on the hot topic of recruitment in the salon industry. We delve into effective strategies for attracting the right stylists to your salon. Identifying the Ideal Employee: Importance of knowing who your ideal employee is, similar to identifying your ideal client. Creating a vision or writing down specifics about the desired employee's characteristics, lifestyle, ethics, and more. Using this clarity to guide interview questions and look for the right fit. Setting Non-Negotiables: The necessity for salon owners to establish non-negotiable traits or qualifications in potential hires. Avoiding the pitfalls of hiring out of desperation and adhering to the principle of "hire slow, fire fast." Proactive Recruitment through Marketing: Leveraging overall marketing strategies to attract ideal employees. Utilizing social media to showcase salon culture, team dynamics, and values. Ensuring marketing reflects the type of team environment and growth opportunities available. Building Relationships with Future Employees: Starting connections early, even before beauty school, and nurturing relationships with potential employees. Strategies include visiting beauty schools, engaging with students on social media, and offering shadowing opportunities in the salon. Consistency in Recruitment Efforts: Emphasizing the need for continuous and consistent recruitment activities. Establishing the salon as an ideal workplace through consistent messaging and engagement. Creating a Clear Career Path: Importance of having a written career path for employees. Focusing on growth potential and financial stability as key selling points for new hires. Preparing to answer questions about earning potential and career progression in the salon. The episode wraps up with a discussion on the comprehensive recruitment strategy used at Spencer-Gellise Salon and its applicability for other salon owners seeking to attract the right talent. Instagram A Spencer Gellise SalonADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Evolving with Style: Navigating the Changing Landscape of Salon Businesses
01/08/2024
Evolving with Style: Navigating the Changing Landscape of Salon Businesses
In today’s episode Heather and Adreanne emphasize staying relevant in an ever-changing industry. They discuss the importance of both reactive and proactive evolution in response to industry trends and world events. The conversation covers the necessity of continuous education for stylists to keep up with changing fashion and business practices. They stress the importance of mastering basic skills to adapt to future trends and provide insights into evolving business practices like online booking and social media marketing. They also touch on salon aesthetics, technology updates, and leadership strategies. The discussion concludes with thoughts on changing client expectations, pricing strategies, and the overall trend of consistent client care over time. Instagram A Spencer Gellise SalonADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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The SOS Coaching System: Success, Opportunity, and Systems for Salon Stylists
12/11/2023
The SOS Coaching System: Success, Opportunity, and Systems for Salon Stylists
The SOS Coaching System: Success, Opportunity, and Systems for Salon Stylists In this episode of "Spencer Gellise Collective," hosts Heather and Adreanne introduce the SOS Coaching System, a powerful tool used in their salon. SOS stands for Success, Opportunity, and Systems. The hosts emphasize its role in nurturing stylist growth and profitability. They begin by explaining Success, highlighting the importance of tracking key performance indicators and connecting numbers to actions behind the chair. Consistency in service delivery is key. Moving to Opportunity, the hosts discuss setting realistic goals for improvement and the need for follow-through and support. Finally, Systems explore how small shifts can lead to significant progress. The hosts stress the value of turning numbers into actionable tools. Throughout, they emphasize communication, gratitude, and support, creating a collaborative salon environment. This episode provides essential insights for salon owners, stylists, and beauty industry enthusiasts, making it a must-listen for those aiming for success in the field.
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Meet Hannah Craik from Salonvironment
11/06/2023
Meet Hannah Craik from Salonvironment
This week, we’re talking TRASH with Hannah Craik from Salonvironment. Salonvironment is a love letter to the salon and beauty industry, aiming to help find alternative ways to honor our planet while also honoring our clients and ourselves. Tune in to learn about what Hannah is doing, and what our industry can do, to make our Earth a better place! Visit the Lashes: Salonvironment on Instagram Spencer Gellise Instagram A Spencer Gellise SalonADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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Salon Ownership in Full Transparency
10/23/2023
Salon Ownership in Full Transparency
Growth doesn't happen through the glory moments; it happens through the gritty moments." In today's episode, Heather and Adreanne speak with full transparency about the struggles they've faced as salon owners. They'll delve into the nitty-gritty of salon finances, walkouts, and keeping up with an ever-changing industry. Tune in as they share how they embraced grit and tenacity to overcome these challenges and achieve the success they're experiencing today! Instagram A Spencer Gellise SalonADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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An introduction to Spencer Gellise Collective
10/09/2023
An introduction to Spencer Gellise Collective
Meet the Minds Behind the Mic Welcome to the inaugural episode of A Spencer Gellise Collective, the podcast that aims to educate, empower the professional beauty industry. Get to know your hosts Heather Spencer and Adreanne Gellise-Budzinski. Hear about their journey through the industry and how it became their hearts desire to evolve the professional industry. Instagram A Spencer Gellise SalonADDRESS: 1719 3rd St, Bay City, MI 48708 EMAIL: CALL:
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