Agency Nation Radio

The Agency Nation Radio podcast network features today's top insurance industry personalities. Marketing, sales, technology, operations and procedures are just some of the topics you'll hear on a regular basis.

Ready to Launch: From Captive to Independent Insurance Agency with Ivan Hudson 02/17/2022

Ready to Launch: From Captive to Independent Insurance Agency with Ivan Hudson After more than a decade leading a captive insurance agency, Ivan Hudson knew he was ready to launch into independent agency ownership. The story of Ivan Hudson Agency in Little Rock begins when Ivan recognized the advantage independence brings to his clients and the expansive business opportunities that follow. Hear how he finds his purpose and embraces the value he brings to the IA channel. Welcome to Declaration of Independents on Agency Nation Radio where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure-- stories that helped make them the professionals they are today. From Main Street USA, to the pages of Independent Agent Magazine and NOW on Agency Nation Radio... Host: Will Jones, editor-in-chief of Independent Agent Guest: Ivan Hudson, Ivan Hudson Agency, Little Rock, Arkansas /episode/index/show/agencynation/id/22139633

Doug Smart ( President) & Kyle Becker (Vice President) of Smart Insurance 12/17/2021

Doug Smart ( President) & Kyle Becker (Vice President) of Smart Insurance Doug Smart and Kyle Becker of Smart Agency share stories of growth, successes and challenges, and how they made the most of the profitable, agency ownership transition. Attached is an excerpt from the 2021 Best Practices Study (annual study published in partnership with the Big “I” - click for more information about this dynamic resource). This document is part of the whitepaper that focuses on perpetuation and how agencies can rethink their internal strategies. Also linked is Reagan Consulting’s Private Ownership Study from 2010 that outlines the four key pillars of perpetuation. /episode/index/show/agencynation/id/21173915

Chaundra Monday – Product Manager, Progressive Chris Ziance – Business Leader of Government Affairs, Progressive Robert Gordon – Sr. Vice President of Policy, Research & International, American Property Casualty Insurance Association Host Kevin Brandt hosts this one with guests: Chaundra Monday – Product Manager, Progressive Chris Ziance – Business Leader of Government Affairs, Progressive Robert Gordon – Sr. Vice President of Policy, Research & International, American Property Casualty Insurance Association Risk-based pricing. It’s a method used by insurers to set policy prices. But what rating variables are used and is risk-based pricing really the best tool to predict future losses? It’s a hot topic in insurance, but what does it really mean for the industry…and consumers? Our team of industry experts walks host Kevin Brandt through the whys and how it all works and explains where agents fit into the model and how it impacts them too. Join Chris Ziance, business leader of government affairs with Progressive Insurance; Chaundra Monday, project manager with Progressive; and Robert Gordon, senior vice president of policy, research, and international with the American Property & Casualty Insurance Association for this informative and interesting discussion. And before you click to get started, Agency Nation wants to share some fun facts about our guests! When they aren’t talking actuarial science, this group has eclectic hobbies and stories of their own. Chris has run 39 marathons or ultramarathons in 33 states! Chaundra is a huge fan of comedic true crime podcasts. And Robert has a long history on Capitol Hill. The first legislation he worked on as a committee counsel in the US House of Representatives was an insurance anti-redlining bill back in the early 1990s. You won’t want to miss all their insights! /episode/index/show/agencynation/id/21174119

Sarah Brown, Keller Insurance Services 12/03/2021

Sarah Brown, Keller Insurance Services Jim Schubert interviews Sarah Brown from Keller Brown Insurance Services in Shrewsberry, PA. Sarah discusses her journey of perpetuating her parent's insurance agency, and how the pandemic altered their timeline. She also explains how she helped transform their agency's marketing from traditional media to 21st century digital marketing. And you'll learn about Keller Brown's philosophy of educating customers so they are empowered to make good insurance decisions, instead of just selling them policies. /episode/index/show/agencynation/id/21087749

James Felton Keith 11/19/2021

James Felton Keith Insurance Industry Can Lead on DEI Solutions Do you recall the early days of the insurance industry’s response with EPLI, D&O, and other emerging risks and coverages? Well, we are witnessing a vast new risk area with diversity and inclusion insurance. The industry can play a huge role as both an employer and risk taker. Moreover, there is a new standard (ISO 30415) that offers a measured way to assess and reduce risk and price coverage. The angles are everywhere; cyber risk, for example, increases rapidly with unhappy workers. Our guest James Felton Keith is at the very nexus of these developments, using his insurance expertise to make a difference. James joins Agency Nation radio with host Peter van Aartrijk to walk us through these developments and the strategic opportunity for agents, brokers and carriers in a new field, which goes well beyond the HR department! /episode/index/show/agencynation/id/21090893

Advanced Data- with Ron Glozman of Chisel AI, Raghav Tannah of Tarmika, Ido Deutsch of Agentero and Ron Shroyer of Aureus Analytics with host Ray Roentz 11/05/2021

Advanced Data- with Ron Glozman of Chisel AI, Raghav Tannah of Tarmika, Ido Deutsch of Agentero and Ron Shroyer of Aureus Analytics with host Ray Roentz The decision to invest in technology for your agency can be a difficult process if you don’t start with a goal in mind. What you can potentially do with the data generated from these technologies has endless possibilities. In this session we will discuss how having easier to work with technology partners and access to data can help you better understand your business, uncover clear new business and retention opportunities, maximize your carrier and client relationships by knowing what "good" business looks like and how agencies streamline the workflow of their staff to become more profitable than ever. We look forward to you joining us as we discuss these top of mind opportunities. /episode/index/show/agencynation/id/20947418

Sydney Hedberg & Isabelle Repinski 10/22/2021

Sydney Hedberg & Isabelle Repinski Agency Nation Radio Podcast Fireside chat with with host Heath Shearon and his guests Sydney Hedberg of Marsh McClennan and Isabelle Repinski of Lockton Companies and Marsh about attracting talent to the insurance industry. The insurance industry needs new talent and Sydney & Isabelle will share their thoughts and experience on how agencies need to be doing just that! /episode/index/show/agencynation/id/20856788

Jason Kilgo of Kilgo Insurance 10/08/2021

Jason Kilgo of Kilgo Insurance Are you looking to create a sales culture in your insurance agency? Listen to Kelly Donahue-Piro from Agency Performance Partners interview Jason Kilgo of Kilgo Insurance on how they created a sales centric agency powered by Agency Zoom. /episode/index/show/agencynation/id/20716886

Fred Wharton & "Dr. Fraud" himself, Dr. Michael Skiba 09/24/2021

Fred Wharton & "Dr. Fraud" himself, Dr. Michael Skiba In this episode, you will hear from two of the leading experts on insurance fraud. Host George Robertson sits down with Fred Wharton, president of North American Training Group and the International Fraud Training Group, and “Dr. Fraud” himself, Dr. Michael Skiba, vice president of International Counter Fraud Strategies with INFORM. During this discussion, you will learn how to detect potential fraud from your clients and employees and hear about some of the specific cases each of these experts have encountered. We also dive into the risk of cybersecurity and fraud in the digital age and discuss how InsurTech companies are using Artificial Intelligence to assist in detecting potential fraud /episode/index/show/agencynation/id/20552840

Amy Zupon, Vertafore 09/10/2021

Amy Zupon, Vertafore Adapted for the podcast from our Elevate Trilogy Data Conference from July, is this exclusive interview being released to the public for the first time. This one features Vertafore CEO Amy Zupon as she sits down with Big "I" president & CEO Bob Rusbuldt in an informal and candid discussion on the data and tech priorities and issues facing the independent agency channel and our industry. Hear how data and analytics have changed the way agencies operate. This session explores the technologies and innovations that generate real value for agencies and the end-insured, as well as technologies that right now are still more hype than substance. /episode/index/show/agencynation/id/20410001

Eric Chemi of Team Insurance (NJ) with Host Kevin Brandt 08/20/2021

Eric Chemi of Team Insurance (NJ) with Host Kevin Brandt In this episode of Agency Nation Radio, Kevin Brandt of Trusted Choice sits down with Eric Chemi of Team and Total Insurance Solutions to discuss Eric’s interesting background, why he decided to start a scratch agency, and the trials and tribulations of starting and running a small business in the insurance industry. They cover a lot of ground during this discussion including marketing via Tik Tok, agency technology and agency alliances – and much more. /episode/index/show/agencynation/id/20159096

Patience Noah, Agency Owner at Patience Noah Insurance, LLC 08/06/2021

Patience Noah, Agency Owner at Patience Noah Insurance, LLC During the pandemic, our guest is a star and millennial agent, Patience Noah, who saw the perfect opportunity to escape the captive insurance world and start her own independent agency. Host Heath Shearon asks Patience about her background in pageants and being crowned as Miss Liberia USA in 2013. She shares how pageants helped her to come out of her shell and helped her to improve her public speaking skills. It is an awesome story of how to be proactive in learning the skills for the goals you want to achieve! /episode/index/show/agencynation/id/20010929

Jason Walker, CEO of Agency Insurtech 07/23/2021

Jason Walker, CEO of Agency Insurtech Tune in to this episode of the Agency Nation Radio with guest host Mitch Gibson. Today, Mitch welcomes on Jason Walker, founder, and CEO of Agency Insurtech. Jason is in the industry to change the industry and he says we are all in it together. This interview gets into the topics surrounding the modernization of data and analytics. It’s a conversation you won’t want to miss! /episode/index/show/agencynation/id/19869248

Reid Holzworth, IVANS Insurance 07/09/2021

Reid Holzworth, IVANS Insurance Ask any independent agent if they have heard of IVANS and they will undoubtedly say yes. In fact, most will tell you they have an IVANS account. But if you ask them how IVANS connectivity solutions with carriers, agency management systems, and agencies are headed in the next 12 months and you will often get a blank stare. In this interview between two insurance industry powerhouses, Reid Holzworth, CEO of IVANS, and Dr. Billy R. Williams take a deep dive into how IVANS is opening the customer data pipeline that many agents have craved for years. This is a must listen to podcast interview whether you are on the carrier, agency management, or agency side of the industry. /episode/index/show/agencynation/id/19593878

Matt Bruno, COO of ReSource Pro 07/02/2021

Matt Bruno, COO of ReSource Pro Agency Nation Radio guest hosts Arleen and Ted Taveras sit down with Matt Bruno, COO of ReSource Pro, to discuss handling crisis management in your business. ReSource Pro was one of the first companies to deal with the coronavirus crisis in China...and has helped insurance firms around the globe improve their business operations and management. What can you learn to help your agency? /episode/index/show/agencynation/id/19633748

Securing your Agency from Cyber Threats 06/18/2021

Securing your Agency from Cyber Threats Guests Katlyn Eggar and Ron Berg outline the free resources you can use to build a better strategy for how to deal with cyber attacks. You spend most of your time protecting everyone else, so today's episode is about how to protect yourself and the agency you've worked so hard to build. /episode/index/show/agencynation/id/19511534

Mitch Gibson 06/11/2021

Mitch Gibson In this episode of Agency Nation Radio, Heath "the Mayor" Shearon interviews Mitch Gibson of HRM Insurance and they discuss developing lead sources, referral partners, Building your brand, and so much more. /episode/index/show/agencynation/id/19431452

James Whitley, Senior Life Services 06/04/2021

James Whitley, Senior Life Services Host Landon McCarter of Secure Agent Marketing welcomes James Whitley of Senior Life Services who runs a 200-seat call center that sells millions of dollars of insurance premium over the phone! Find out how. They will discuss Whitley's talk time strategy success and ways to make it work for you. /episode/index/show/agencynation/id/19263755

Trevor Bunker, Applied Systems 05/28/2021

Trevor Bunker, Applied Systems Customer Experience: What We’ve Learned. Talk about enthusiasm! This recording with Trevor Bunker will leave you energized about examining your agency’s workflows – to benefit not only the customer but your associates too. Trevor is new to insurance and to Applied Systems as chief customer officer, which is a good thing because he offers some refreshing advice for smart work and service. /episode/index/show/agencynation/id/19163741

Kat Ternes, Agency Zoom 05/21/2021

Kat Ternes, Agency Zoom Join Agency Nation OG Marty Agather and Columbus Insurance Mafia member Kat Ternes of Agency Zoom as they explore the lessons and possibilities of the parable of David and Goliath. /episode/index/show/agencynation/id/19095020

Steve Mohr, LightSpeed Voice 05/06/2021

Steve Mohr, LightSpeed Voice In this episode, Bradley Flowers from Portal Insurance sits down with Steve Mohr from Lightspeed voice to talk about all things insurance technology, things agents need to look for, and where Steve sees the agency channel heading. You don't want to miss this one. /episode/index/show/agencynation/id/19005044

Peter McMurtrie, Nationwide 09/09/2020

Peter McMurtrie, Nationwide Nationwide recently completed its transition to a fully independent agent model. Listen as Peter McMurtrie, President, Property & Casualty Commercial Lines at , shares what went into that decision and what independent agents can expect to see from Nationwide in 2021. Hosted by our guest podcaster, Jared Bellmund of ALLCHOICE Insurance. /episode/index/show/agencynation/id/15855806

Doug Mohr, Vertafore 08/16/2020

Doug Mohr, Vertafore Doug Mohr, Vice President of Industry Relations and Partnerships at , shares what their most successful agent customers are doing to keep up with the new normal and what top technology solutions are critical to their success. Hosted by our guest podcaster, Kelly Donahue-Piro of Agency Performance Partners. /episode/index/show/agencynation/id/15589781

Nyssa Lieder & Viviana Buzo, TrustedChoice.com 08/10/2020

Nyssa Lieder & Viviana Buzo, TrustedChoice.com Guest podcaster, Scott Howell, talks with SEO & marketing experts, Nyssa Lieder and Viviana Buzo of TrustedChoice.com. They share the insurance consumer shopping trends they are seeing as a result of coronavirus and how agents can shift to boost their presence online. /episode/index/show/agencynation/id/15431102

Jeff Hannon, Progressive 07/01/2020

Jeff Hannon, Progressive Guest podcaster, Marty Agather, talks with Jeff Hannon, Business Leader National Distribution of Progressive. Jeff shares the latest programs available to stabilize, incentivize and help agents begin to grow their business again. Correction: In this podcast, we mistakenly note that Progressive’s personal auto premium relief program was applied to customers' premium for the months of March and April; in fact, the relief was applied to the months of April and May. /episode/index/show/agencynation/id/14895716

Jeff Rommel, Nationwide Insurance 06/23/2020

Jeff Rommel, Nationwide Insurance Jeff Rommel, Senior Vice President - Property and Casualty Sales at Nationwide Insurance, announces this brand new tool available to agents when he talks with our guest podcaster, Marty Agather. /episode/index/show/agencynation/id/14744876

Philip Charles-Pierre, Semsee 06/08/2020

Philip Charles-Pierre, Semsee Customer service isn't a differentiator, it's expected. Now more than ever it's about ease of doing business and meeting the customer wherever they are in their journey. That's what we learn when Philip Charles-Pierre, Co-Founder & CEO at Semsee, talks with our guest podcaster, David Carothers. /episode/index/show/agencynation/id/14742518

Loree Toedman, Travelers 05/19/2020

Loree Toedman, Travelers Loree Toedman, Vice President of Field Sales at Travelers Insurance, shares the support programs Travelers has created for their consumers and agents in response of COVID-19 when she talks with our guest podcaster, Marty Agather. /episode/index/show/agencynation/id/14359178

Rick Fox, Vertafore 05/15/2020

Rick Fox, Vertafore Rick Fox, former agency owner and and current vice president of agency associations and networks at , shares the key to an agent's survival during this time where agents are being forced to adopt technology faster than they anticipated. Hosted by our guest podcaster, Joey Giangola of . /episode/index/show/agencynation/id/14358659

Eric Ayala, Novidea 05/10/2020

Eric Ayala, Novidea Our guest podcaster, Joey Giangola of , learns how this agency management system's move to the US market was actually inspired by Elevate attendees in 2019. /episode/index/show/agencynation/id/14290625

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