Art of Procurement
Learn from Procurement Experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.
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BTW EP 18: It's Getting Real: AI, Procurement, and the End of Savings Theater with Jason Busch
09/17/2025
BTW EP 18: It's Getting Real: AI, Procurement, and the End of Savings Theater with Jason Busch
“We can all claim savings without necessarily achieving the result.” This stark observation from Jason Busch sums up decades of dysfunction in how procurement measures their impact and why AI may finally force a (much-needed) reckoning with reality. In this episode of “Buy: The Way...To Purposeful Procurement,” Jason joins co-hosts Philip Ideson and Rich Ham to explore how artificial intelligence might finally solve procurement's validation problem… but only if organizations abandon their addiction to “claiming savings” and start measuring what actually matters: EBITDA. As a co-founder of FreeMarkets and a founder of Spend Matters, Jason has witnessed 25 years of procurement's evolution from the inside, and he’s not pulling any punches. Instead, he offers a radical proposition: procurement should function as economic “detectives” gathering evidence of spend crimes, then “prosecutors” holding suppliers accountable based on that evidence. The technology finally exists to make this possible, but it will require procurement to abandon the comfortable fiction of projected savings in favor of the uncomfortable truth of EBITDA impact. The implications of this approach extend beyond individual organizations. Jason frames procurement's societal purpose as “public defenders against rampant cost escalation,” suggesting that when buyer-side flaws enable seller-side exploitation, the ultimate losers are consumers who absorb these costs through higher prices. According to Jason, the question isn't whether technology will transform procurement… It's whether procurement will transform themselves enough to leverage that technology purposefully and for the good of the business. Links:
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832: AI, Data, and the New Procurement Advantage W/ Vel Dhinagaravel
09/15/2025
832: AI, Data, and the New Procurement Advantage W/ Vel Dhinagaravel
“Procurement is going to be on the front lines, creating competitive advantage for the corporation.” - Vel Dhinagaravel, CEO at Beroe AI isn’t just a buzzword anymore… it’s rapidly becoming procurement’s sharpest tool for staying ahead. Business leaders now demand more than “check-the-box” savings; they want real, data-driven competitiveness that puts their organizations at the front of the pack. The big question: how can AI and always-on intelligence transform procurement’s role and impact? In this Art of Procurement podcast episode, Beroe CEO Vel Dhinagaravel joins host Philip Ideson for a candid conversation on the reality (and roadblocks) of using AI in procurement. Vel draws from deep experience and real-world case studies to reveal where intelligence platforms are making a difference, how measurement is shifting, and what mindsets are needed to win in today’s faster, more transparent world. From rethinking metrics to unlocking competitive benchmarking and avoiding overhyped tech promises, this conversation gives procurement leaders practical advice they can use now. In this episode, Vel discusses: How leading CPOs are moving from point-in-time savings to continuous value Why benchmarking against competitors (not just last year’s spend) is the new mandate Where and how to use AI for measurable results Ways to spot the hype vs. real limitations in intelligent agent tools How to prepare your team for the market’s next leap in performance Links:
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831: Conquering the Decision Abyss: From Data to Supply Chain Impact W/ Keith Hartley
09/08/2025
831: Conquering the Decision Abyss: From Data to Supply Chain Impact W/ Keith Hartley
“A decision abyss is the chasm that forms between critical supply chain functions… and that's what keeps and prevents organizations from making fast, cross-functional, well-informed data-driven decisions.” – Keith Hartley, CEO and Board Member at LevaData, CEO of The Abyss Group In today’s hyper-connected supply chains, data is everywhere, but turning it into fast, confident decisions remains elusive. The cost? Slow launches, eroding margins, and “spreadsheet heroics” that mask deeper issues. As the complexity compounds year after year, procurement leaders face a tough choice: keep coping, or tackle what Keith Hartley calls the “decision abyss.” In this Art of Procurement podcast episode, Keith, CEO of LevaData and author of the new book “Conquering the Decision Abyss”, joins host Philip Ideson to dig into this silent but urgent challenge. They explore why siloed information and human habits – not just technology – are holding teams back, and what’s truly required to turn fragmented data into bold, coordinated action. Keith also shares real-world stories, quick wins, and a candid take on why C-suites are finally wading into supply chain’s black box. In this episode, Keith also discusses how to: Diagnose the symptoms and root causes of the “decision abyss” Move your team beyond spreadsheet culture to smarter decisions Embrace modern AI to contextualize and use even messy data Enable rapid testing for new processes that deliver outcomes Links:
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BTW EP 17: Check Yourself Before You Wreck Your P&L: Validating Procurement's Efforts with Kristine Morton
09/03/2025
BTW EP 17: Check Yourself Before You Wreck Your P&L: Validating Procurement's Efforts with Kristine Morton
When Kristine Morton's was first introduced to the flawed incentive structures plaguing much of corporate procurement, she said, “That all sounds stupid." Her blunt reaction reveals something profound: it is possible to build a procurement career without ever encountering the dysfunctional systems that dominate so many large organizations. In this episode of "Buy: The Way...To Purposeful Procurement," Kristine Morton, Director of Strategic Sourcing at Unleashed Brands, joins Philip Ideson and Rich Ham to demonstrate what procurement looks like when stakeholders demand proof, not promises. Working across franchise systems and private equity-backed companies, Kristine serves over 1,000 individual franchise owners who scrutinize every P&L line item. In her world, "savings" means money that actually hits the bottom line, not projections based on contract signatures. Every initiative undergoes rigorous testing before rollout, and continuous measurement ensures stakeholders receive exactly what was promised. In this episode, she explains the stark contrast between procurement theory and practice. While large corporations debate abstract incentive structures, Kristine focuses on operational empathy, which means understanding what makes franchise owners' lives easier, cheaper, or better. Her approach to category management is truly continuous. As Kristine puts it, “My vendor relationships don't end at contract signature. If I don't follow up and ensure our initiatives deliver what we promised, I won't learn when things don't work out.” Kristine’s leadership journey demonstrates that purposeful procurement doesn't require managing billions in spend. There's profound purpose in simply making efforts real and ensuring stakeholders get what they were promised. With this perspective, adoption is validation; if programs don't deliver value, business owners simply won't participate. Links:
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830: Inside AOP's Acquisition of the ProcureTech100: Objectivity, Community, Impact
09/01/2025
830: Inside AOP's Acquisition of the ProcureTech100: Objectivity, Community, Impact
“ProcureTech100 is the voice of the user. It's the voice of the customer. We want the perspective of those who are using these solutions every day, who have done proof of concepts, and who have seen the ROI.” - Philip Ideson, Co-Founder and Managing Director at Art of Procurement Today’s procurement leaders are surrounded by tech innovation and disruption, but separating real value from empty hype is more complex than ever. With hundreds of new providers, AI tools, and shifting priorities, staying competitive calls for more than just another list of solutions; it demands objective, peer-driven insights. This week, Art of Procurement co-founders Philip Ideson and Kelly Barner unpack the acquisition of the ProcureTech100 and Founders’ Circle programs. They explain what sets the ProcureTech100 apart, why practitioner voices matter, and how this new approach will improve visibility, trust, and practical decision-making for procurement teams everywhere. Tune in for a candid conversation about rethinking technology intelligence, the importance of independence in awards and recommendations, and how community engagement is shaping the next chapter of procurement’s digital story. In this episode, Philip and Kelly: Explain what makes the ProcureTech100 uniquely objective and peer-driven Share how practitioner insights inform more valuable tech recommendations Reveal new ways leaders and providers can participate or become judges Discuss the future direction for digitization advisory, as informed by community data Links:
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829: From Good to Great: How Business Partnering Transforms Procurement Teams
08/25/2025
829: From Good to Great: How Business Partnering Transforms Procurement Teams
"Business partnering is what sets apart good procurement teams from great procurement teams, especially in indirect procurement... Those who are good at partnering with the business, they actually are able to excel." - Sasha Sergeev, Director of Technical & Corporate Procurement, Nova Chemicals Procurement must evolve beyond traditional cost-focused metrics to become true business partners that drive organizational success. The most mature procurement teams understand that delivering exceptional stakeholder support and building embedded relationships creates far more value than savings alone. In this episode of the Art of Procurement podcast, recorded at the Supply Chain Canada National Conference, procurement transformation leader Sasha Sergeev, Director of Technical & Corporate Procurement at Nova Chemicals, reveals the comprehensive approach his organization used to elevate their indirect procurement team from good to great through strategic business partnering. Sasha shares practical insights on conducting honest maturity assessments, embedding procurement professionals within business teams, and building stakeholder relationships that separate high-performing procurement organizations from the rest. Sasha also discusses: How to conduct comprehensive procurement maturity assessments using both quantitative benchmarks and qualitative stakeholder feedback The critical importance of honest, anonymous feedback in identifying procurement's blind spots and pain points Strategies for embedding procurement business partners directly within stakeholder teams and daily operations Why in-person engagement accelerates relationship building and trust, though virtual partnering can also be effective How to train procurement professionals to balance being helpful business partners while maintaining appropriate governance Links:
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BTW EP 16: Lightbulb Moments: Shedding Light on Purposeful & Productive Procurement
08/20/2025
BTW EP 16: Lightbulb Moments: Shedding Light on Purposeful & Productive Procurement
“Savings is completely self-invented and pointless because it's separated from the real P&L." This assessment from Bayer Chief Procurement Officer Thomas Udesen captures the essence of what may be procurement's most radical transformation in decades. In this episode of “Buy: The Way...To Purposeful Procurement,” Thomas joins Philip Ideson and Rich Ham to discuss how one of the world's largest pharmaceutical companies abandoned traditional procurement metrics entirely, replacing “savings” with six C's that actually drive business outcomes: cost, cash, carbon, community, compliance, and continuity. Thomas's approach defies conventional wisdom at every turn. At Bayer, every employee can spend up to €50,000 without pre-approval – a level of transactional autonomy that would terrify most procurement organizations. Yet the results speak for themselves: increased responsibility, entrepreneurial thinking, and more strategic spend management decisions driven by transparency rather than control. The conversation reveals how procurement's obsession with “savings” has become a self-inflicted wound. Stakeholders roll their eyes when procurement leads with savings slides because the metrics mean nothing to them. Instead, Bayer measures real P&L impact through price index benchmarking and spend ratios that directly correlate to competitive performance. In this episode, Thomas demonstrates that purposeful procurement isn't just theoretical; it's already happening. His parting challenge: procurement can be “the heartbeat of the change that is coming.” Links:
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828: How to Turn Market Chaos Into Procurement’s Strategic Advantage W/ Adam Collins
08/18/2025
828: How to Turn Market Chaos Into Procurement’s Strategic Advantage W/ Adam Collins
"I believe if you can define it, you can source it. And if you can source it, you can auction it." - Adam Collins, Head of Sales, Esker Procurement teams are navigating unprecedented global disruptions, from tariffs and geopolitical tensions to supply chain instabilities that refuse to settle. What if these chaotic conditions actually present procurement's greatest opportunity to demonstrate strategic value? In this episode, Philip Ideson and Kelly Barner are joined by Adam Collins from Esker to explore how procurement can leverage fundamental strategic sourcing techniques to not just survive but thrive in turbulent market conditions. Adam’s procurement technology experience is predominantly focused on source-to-contract capabilities that offer practical ways to turn market chaos into competitive advantage. In this episode, Adam discusses: Why transparency with suppliers during market engagement drives better outcomes than secrecy The critical importance of being proactive rather than reactive when markets are unstable How to challenge traditional definitions of "addressable spend" and uncover hidden opportunities Strategic approaches to payment timing that support working capital while serving as negotiating levers Why keeping a calm head and making fact-based decisions separates successful procurement teams from the rest Links:
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827: Lessons in Resilience From a Procurement Change Journey W/ Tanya Roach
08/11/2025
827: Lessons in Resilience From a Procurement Change Journey W/ Tanya Roach
There is no template for transformation. You have to build transformation for the organization that you're in. Go and learn as much as you can about the organization and then pivot where you need to.” - Tanya Roach, Director of Procurement, Federated Co-operatives Limited Building procurement from scratch is never easy… let alone within a 90-year-old organization, during a pandemic, and with business demands changing faster than ever. Resilient, adaptable team members are the key to overcoming challenges and creating lasting transformation. In this episode, Tanya Roach, Director of Procurement at Federated Co-operatives Limited, speaks to Philip Ideson at the 2025 Supply Chain Canada National Conference. Tanya shares her transformation journey: from assembling a new team during COVID to designing processes with flexibility, and the lessons learned from steady, people-centered change. In this candid conversation, she details how picking the right talent, using technology as a true enabler, and upskilling for AI set the stage for procurement success in a complex cooperative model. Whether you’re leading a transformation or shaping day-to-day change, Tanya’s story offers practical strategies: How to build and scale procurement teams amid uncertainty Why adaptability, curiosity, and resilience trump job titles in transformation How to introduce technology and AI in ways that add lasting value The essentials of aligning stakeholders in a distributed organization Links:
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BTW EP 15: The Phil-Ins: Expanding the Value Menu
08/06/2025
BTW EP 15: The Phil-Ins: Expanding the Value Menu
Halfway through their journey toward purposeful procurement, the co-hosts confront a fundamental question: if procurement drives value in so many ways beyond cost savings, why do incentive structures ignore virtually everything else? In this episode of "Buy: The Way...To Purposeful Procurement," Philip Ideson, Rich Ham, and Kelly Barner discuss insights from their recent conversations with Martin Chilcott and Paul Polizzotto to explore a troubling pattern: procurement consistently creates value despite their flawed incentive structures, not because of them. The conversation maps procurement's hidden value drivers… from supplier-enabled innovation that harnesses R&D capabilities many times larger than any single organization, to supplier diversification efforts that identify alternatives but rarely get implemented, to risk mitigation strategies that could free companies from incumbent supplier traps. The hosts also examine why procurement tends to abandon innovation initiatives precisely when they're most needed, creating self-defeating cycles that damage supplier relationships. Kelly adds a practitioner's perspective into the mix, pointing out the frustration of extensive supplier qualification work that gets shelved due to entrenched decision structures, systematically wasting value creation that never appears on any scorecard. The episode also sets up the series' next phase: conversations with executives who've successfully broken the mold on traditional incentive structures, proving that purposeful procurement is achievable at any scale. Links:
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826: Deglobalization Hype and Reality for Supply Chain Leaders W/ Philip Ideson and Kelly Barner
08/04/2025
826: Deglobalization Hype and Reality for Supply Chain Leaders W/ Philip Ideson and Kelly Barner
“Deglobalization is a nice soundbite, but the reality is, we need more focus on risk management and mitigation.” – Philip Ideson, Co-Founder and Managing Director, Art of Procurement Deglobalization is a hot topic right now, but behind the big headlines and boardroom buzzwords, real change is proving to be slow, complicated, and deeply influenced by geopolitics and regulation. Are companies really bringing supply chains home, or is the story much more nuanced? In this episode, Art of Procurement co-hosts Philip Ideson and Kelly Barner get candid on what’s behind deglobalization: from shifting away from China and the reality of “diversifying in name only,” to why risk management and local expertise matter now more than ever. They discuss why many global supply strategies often move in cycles, and what procurement leaders can do to shape smarter, more resilient portfolios (despite increasing uncertainty). In this episode, Philip and Kelly cover: How to reframe deglobalization beyond the headlines and signal real risk Why China +1 isn’t always the diversification strategy it seems The value of local presence in mitigating global risk How to connect cost, optionality, and stakeholder alignment for practical deglobalization Which supply chain trends are actually moving (and which are just noise) Links:
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825: Procurement 6 | August 1st, 2025
08/01/2025
825: Procurement 6 | August 1st, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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824: Why Technology Complexity Kills User Adoption W/ Jason Kim
07/28/2025
824: Why Technology Complexity Kills User Adoption W/ Jason Kim
"I think we have hit a tipping point where procurement has become a pretty complicated practice. There's so many options and choices and optimizations with concepts that are just so alien to the typical user." - Jason Kim, Senior Director of Product Management, Coupa The procurement technology landscape demands solutions that work for both power users and occasional requesters, yet many organizations struggle with platforms that create friction rather than facilitating smooth workflows. Usability isn't just about the user experience. It’s about adoption, compliance, and ultimately the strategic perception of procurement itself. In this episode, Jason Kim, Senior Director of Product Management at Coupa, explains how AI, integration capabilities, and user interface design are reshaping the procurement experience for everyone from seasoned buyers to infrequent requesters. Jason shares practical insights on designing systems that eliminate cognitive overhead, the critical importance of transparency in procurement workflows, and how meeting users where they are (rather than forcing them into rigid interfaces) drives better outcomes for procurement organizations. Jason also discusses: How the procurement technology landscape has evolved from suite-based to point solutions and back again over the past decade Why successful procurement platforms must meet users in their existing workflows rather than forcing context switches The critical difference between designing for power users versus infrequent requesters (and why both matter) Why eliminating cognitive overhead is essential for user adoption and spend management compliance The evolution from centralized to truly decentralized procurement models enabled by intelligent orchestration Links:
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823: Procurement 6 | July 25th, 2025
07/25/2025
823: Procurement 6 | July 25th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 14: Targeted Social Impact: Exploring Often Overlooked Value with Paul Polizzotto
07/23/2025
BTW EP 14: Targeted Social Impact: Exploring Often Overlooked Value with Paul Polizzotto
“Businesses are wasting more money than they're making.” This stark assessment from serial entrepreneur Paul Polizzotto frames a provocative question: what if procurement's greatest untapped opportunity lies not in negotiating better prices, but in redirecting the millions corporations already squander on ineffective sales and marketing spend? In this episode of "Buy: The Way...To Purposeful Procurement," Paul Polizzotto, founder of Community AI and former CEO of EcoMedia (which was sold to CBS), joins co-hosts Philip Ideson and Rich Ham to explore how procurement can transform transactional moments into powerful engines for social impact - without paying a penny more for goods and services. Paul's track record speaks for itself: at EcoMedia, he redirected over $600 million of incremental advertising revenues toward community projects, powering solar installations on schools and city halls (including making Miami's City Hall the first major municipal building powered entirely by renewable energy), while making CBS more profitable. The secret? Tapping into the 10-30 percent of gross revenues that Fortune 500 companies routinely waste on ineffective SG&A expenses. The conversation reveals a fundamental misunderstanding about social impact procurement. While procurement teams worry about paying extra for "do-good" initiatives, Paul demonstrates how suppliers can fund meaningful community projects from their existing – and often wasteful – advertising, marketing, and event budgets. These are dollars that currently provide zero value, yet can be redirected to create measurable local impact while strengthening supplier relationships. As Paul notes, 92 percent of CEOs surveyed by BCG believe that embedding social impact in procurement significantly elevates the function's importance and relevance within their organizations. If procurement seeks to demonstrate value beyond traditional cost savings, community impact offers a measurable, strategic pathway to C-suite relevance. Links:
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822: Active Communication as a Procurement Game Changer W/ Jack Skerry
07/21/2025
822: Active Communication as a Procurement Game Changer W/ Jack Skerry
“You really have to intimately understand what the organization needs out of you, and that happens through good discourse, good conversation, good communication.” - Jack Skerry, Vice President of Supply Chain, Moosehead Breweries Transforming procurement performance demands more than technical expertise. Senior leaders know that without strong communication skills like active listening, transparency, and empathetic engagement, procurement’s impact is, at best, limited. As organizations adapt at speed, active communication is a non-negotiable difference-maker. In this Art of Procurement podcast episode, Moosehead Breweries’ Vice President of Supply Chain, Jack Skerry, sits down with Philip Ideson at the Supply Chain Canada National Conference. Jack’s two decades spanning marketing, HR, sales, and supply chain provide an uncommonly broad background for a procurement leader. He shares practical ways to align teams, build trust with both internal stakeholders and suppliers, and move procurement from cost center to valued business partner. Jack’s insights on transparency, negotiation, and the power of a ‘T-shaped career’ resonate in a market where supplier relationships and stakeholder engagement define competitive advantage. In this episode, Jack discusses: The value of creating internal credibility through diverse business experience How procurement can build trust by sharing all information (not just good news) Using active curiosity and conversation to align with the business How to balance technical and relational skills when building teams Links:
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821: Procurement 6 | July 18th, 2025
07/18/2025
821: Procurement 6 | July 18th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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820: Managing Risk and Relationships in Semiconductor Sourcing W/ Graham Scott
07/14/2025
820: Managing Risk and Relationships in Semiconductor Sourcing W/ Graham Scott
“It’s not going to take much to push us back into a shortage market where demand would exceed supply.” - Graham Scott, Vice President, Global Procurement at Jabil Semiconductor volatility is grabbing headlines again, but what’s really happening beneath the surface for organizations buying and managing critical components? Graham Scott, Vice President of Global Procurement at Jabil, knows this landscape inside and out. In this episode, Graham speaks with Philip Ideson about the biggest pressures facing procurement teams, from AI-driven shifts in global supply, to the real cost of building resilient risk-management strategies. Graham discusses how transparency and agility will set the winners apart, and why procurement teams must stay close to both operational details and C-suite priorities. For procurement teams steering spend, pushing for greater optionality or navigating complex geopolitical headwinds, Graham shares strategies they can use right now. Graham also covers: Assessing hidden risks behind “healthy” inventory levels Rethinking supplier relationships to secure mission-critical data Calculating the tradeoffs and ROI of dual sourcing Navigating the impact of AI and geopolitics on future investment Links:
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819: Procurement 6 | July 11th, 2025
07/11/2025
819: Procurement 6 | July 11th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 13: A Chilling Reality: How the Harms of Flawed Incentive Plans Extend Beyond the P&L with Martin Chilcott
07/09/2025
BTW EP 13: A Chilling Reality: How the Harms of Flawed Incentive Plans Extend Beyond the P&L with Martin Chilcott
Between annual targets and cost-focused KPIs, procurement leaders find themselves in an impossible bind when it comes to decarbonization: they know sustainability matters, yet the very incentive structures designed to reward their performance actively undermine their decarbonization efforts. In this episode, co-hosts Rich Ham and Philip Ideson speak with Martin Chilcott, Founder and CEO of 2 Degrees Limited and Founder of Manufacture 2030, to explore how procurement incentives could rapidly accelerate corporate decarbonization. Martin works with global corporations across manufacturing, pharmaceuticals, and automotive industries, and he's seen firsthand how carbon strategies succeed or stall based on the commercial relationship between procurement and their suppliers. Martin points out an important truth that many procurement leaders understand but struggle to quantify: "Carbon costs exist right now, even if they don't appear on your budget line." He shared concrete examples like Panama Canal disruptions and cocoa price hikes, with climate disruptions already impacting business financials. The problem, he says, isn't awareness, but short-termism and narrow financial definitions that discourage investment. As Martin says, "If reducing emissions isn’t explicitly worth the effort financially, suppliers won’t make the effort." The way forward requires fundamental changes to how procurement defines value. By reframing total cost of ownership to explicitly include carbon, implementing longer-term contracts with carbon reduction targets, and building targeted supplier incentives, procurement can make decarbonization both profitable and achievable. Links:
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818: Elevating Procurement’s Impact Through Strategic Relationships W/ Michael Bertalli
07/07/2025
818: Elevating Procurement’s Impact Through Strategic Relationships W/ Michael Bertalli
“My number one rule for being a professional procurement person is to be fair and consistent. You've got to give every supplier the same opportunity, the same amount of time, and the same pieces of information, so you've got a level playing field.” - Michael Bertalli Today's procurement teams must deliver value through strong relationships and a reputation for professionalism that extends far beyond cost savings alone. Exceptional relationship skills – both within organizations and with external suppliers – have a significant strategic impact and can dictate lasting business outcomes. In this episode, experienced procurement leader Michael Bertalli outlines exactly what it takes to build impactful relationships and project authentic professionalism. Michael reveals practical insight on internal and external relationship strategies, explores actionable steps for deeper stakeholder collaboration, and emphasizes the nuanced art of supplier engagement. Michael also discusses: The value of fostering deeper internal collaboration with proactive, informal engagement How to navigate supplier relationships through strategic openness rather than price pressure Why utilizing strategic preparation and research is procurement’s key relationship-building tool How to establish and sustain an ethical, professional image through consistency and fairness Ways to strengthen relationships with suppliers through transparent and valuable feedback Links:
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817: Procurement 6 | July 4th, 2025
07/04/2025
817: Procurement 6 | July 4th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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816: Managing Procurement Risk Amid Tariff Volatility W/ Alan Arcand
06/30/2025
816: Managing Procurement Risk Amid Tariff Volatility W/ Alan Arcand
“During COVID, we went from just in time to just in case. Unfortunately, now supply chains have to factor in risk mitigation. Finding alternative sources of supply might be a little more pricey, but it reduces the risk.” - Alan Arcand, Chief Economist at Canadian Manufacturers & Exporters Economic uncertainty and tariff volatility continue to shape procurement strategies and supply chain decisions across North America. As businesses grapple with unpredictable policy shifts, the need to interpret nuanced economic signals accurately has become critical to maintaining stable operations and safeguarding organizational profitability. To decode these trends and recommend timely strategies, Philip Ideson spoke with Alan Arcand, Chief Economist at Canadian Manufacturers and Exporters, at the Supply Chain Canada National Conference. In this conversation, Alan highlights key factors procurement leaders should monitor, including the inflation implications of tariff decisions, investment behaviors influenced by economic uncertainty, and the profound impact all of this has on manufacturing sectors, particularly automotive. Alan also discusses: How to navigate conflicting economic indicators in the U.S. to improve procurement foresight Understanding tariff-driven supply chain disruptions in manufacturing sectors, particularly related to steel and aluminum Ways to adapt procurement strategies to shifting North American economic and political fluctuations Utilizing strategic diversification, including nearshoring and friendshoring, to mitigate risk Links:
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815: Procurement 6 | June 27th, 2025
06/27/2025
815: Procurement 6 | June 27th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 12: The Phil-ins: A Pivotal Pivot
06/25/2025
BTW EP 12: The Phil-ins: A Pivotal Pivot
Halfway through their 24-episode journey, the co-hosts of “Buy: The Way...To Purposeful Procurement” pause to assess what they've learned so far about how procurement has and is evolving, and, more importantly, what’s ahead for the future. In this reflective episode, Philip Ideson, Rich Ham, and Kelly Barner bring together insights from their recent conversations that confirm a troubling trend in procurement: not only are the P&L-related harms of procurement's flawed incentive structures real, they're also worsening over time. It is time for procurement to course correct. Rich explains why by pointing out an important lesson learned from previous episodes: suppliers have figured out the game. They've learned that winning the initial deal is what matters, because procurement's incentives usually revolve around projected savings rather than actual P&L impact. This discovery has unleashed an avalanche of post-contract margin-grabbing tactics, from billing for non-existent inventory to charging premium rates for basic services during crisis situations, that are diluting procurement value creation. This episode reveals a fundamental paradox within procurement: while they consistently report driving value in multiple ways (sustainability, risk mitigation, social impact, strategic sourcing for M&A targets), procurement is still measured almost exclusively by narrow, often dysfunctional savings definitions. This misalignment doesn't just harm savings outcomes; it may be crippling procurement's ability to deliver value across the business. Finally, this episode sets up the series' pivot from problem diagnosis to solution exploration, as the co-hosts discuss their plans for future episodes to examine how organizations can move beyond “savings” toward comprehensive “value” metrics that more accurately reflect the depth and breadth of procurement's true contribution. Links:
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814: How Agentic AI Can Transform Procurement Outcomes W/ Nick Heinzmann
06/23/2025
814: How Agentic AI Can Transform Procurement Outcomes W/ Nick Heinzmann
"The way we start looking at every unit of work in a workflow flips from being something that's truly human-led to something that can be increasingly human-reviewed and driven, but not necessarily initiated as a human." Nick Heinzmann, Head of Research at Zip The pressure for procurement to do more with less means innovation is no longer optional… It's necessary for survival and growth. The game changer? Agentic AI: artificial intelligence capable of perceiving, analyzing, and taking action, all with minimal supervision. In this Art of Procurement podcast episode, Philip Ideson interviews Nick Heinzmann, Head of Research at Zip, to dive deep into real-world applications and opportunities that Agentic AI holds for procurement. Nick demystifies this powerful technology, showcasing practical ways it is already being used to automate workflows, solve procurement headaches, and address age-old data challenges. In this episode, Nick covers: How to identify workflows ideally suited to AI-driven automation Understanding what Agentic AI is (and isn't) Procurement use cases where Agentic AI adds immediate value How to overcome traditional roadblocks like data quality concerns Links:
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813: Procurement 6 | June 20th, 2025
06/20/2025
813: Procurement 6 | June 20th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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812: Procurement's Path Through an Era of Polycrisis W/ Baber Farooq
06/16/2025
812: Procurement's Path Through an Era of Polycrisis W/ Baber Farooq
“The greatest challenge facing the world today isn't tariffs or monetary uncertainty – it's stagnating productivity.” - Baber Farooq, Senior Vice President, Product Marketing SAP Ariba & SAP Fieldglass Navigating today's interconnected global business landscape has thrust procurement directly into the heart of strategic risk management. Supply chain disruptions, new AI-driven realities, looming ESG regulations, and shifting diversity initiatives pressure leaders to redefine procurement’s strategic impact. In this episode, Baber Farooq, Senior Vice President, Product Marketing SAP Ariba & SAP Fieldglass, joins Philip Ideson to unveil pivotal findings from the latest SAP Economist Impact report: “The Resilient Edge: Procurement in an Era of Polycrisis.” Baber shares why procurement leaders everywhere must proactively align their operating models to evolving global challenges – especially in preparation for generative AI, stringent sustainability standards, and shifting supply chain landscapes. Baber covers how to: Navigate escalating supply chain and geopolitical risks Prepare teams for an inevitable AI-driven procurement environment Prioritize ESG initiatives to anticipate regulatory impacts effectively Apply advanced spend analytics to move beyond simple reporting and drive actionable insight Links:
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811: Procurement 6 | June 13th, 2025
06/13/2025
811: Procurement 6 | June 13th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 11: "Poachers Turned Game Wardens:" The "Tuners" on Indirect Supplier Tactics (Part 2)
06/11/2025
BTW EP 11: "Poachers Turned Game Wardens:" The "Tuners" on Indirect Supplier Tactics (Part 2)
Sometimes the most damning evidence about an industry or an organization comes from the inside. In this second installment of “Buy: The Way…To Purposeful Procurement’s” deep dive into supplier tactics, two former supply executives continue exposing the ins and outs of the supplier playbook they used on procurement when they were on the other side of the fence. Bob Schreiner, former CIA section chief and G4s operations executive, explains how security guard service providers can obscure margin increases within seemingly reasonable wage adjustments for officers. He also exposes the “position rate variance” tactic, where suppliers charge premium rates for senior guards to fill junior positions, and also how disasters can become margin-grabbing bonanzas for suppliers. Keith Robinson, one of only 150 board-certified entomologists working commercially in North America, exposes seasonal billing schemes in the pest control industry, where compliance rates plummet in colder months, yet billing continues unchanged. Perhaps most shocking is his revelation that 80-90 percent of fogging and fumigation services are often completely avoidable. These true stories from industry insiders point to a troubling reality: procurement is sometimes so focused on up-front savings that they inadvertently signal to suppliers exactly how to game the system. In effect, procurement ends up creating the perfect conditions for the kind of post-contract chicanery that can create significant cost increases for the business over the years, without any change in service scope or delivery. Links:
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