Art of Procurement
Learn from Procurement Experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.
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How to Turn Market Chaos Into Procurement’s Strategic Advantage W/ Adam Collins
08/18/2025
How to Turn Market Chaos Into Procurement’s Strategic Advantage W/ Adam Collins
"I believe if you can define it, you can source it. And if you can source it, you can auction it." - Adam Collins, Head of Sales, Esker Procurement teams are navigating unprecedented global disruptions, from tariffs and geopolitical tensions to supply chain instabilities that refuse to settle. What if these chaotic conditions actually present procurement's greatest opportunity to demonstrate strategic value? In this episode, Philip Ideson and Kelly Barner are joined by Adam Collins from Esker to explore how procurement can leverage fundamental strategic sourcing techniques to not just survive but thrive in turbulent market conditions. Adam’s procurement technology experience is predominantly focused on source-to-contract capabilities that offer practical ways to turn market chaos into competitive advantage. In this episode, Adam discusses: Why transparency with suppliers during market engagement drives better outcomes than secrecy The critical importance of being proactive rather than reactive when markets are unstable How to challenge traditional definitions of "addressable spend" and uncover hidden opportunities Strategic approaches to payment timing that support working capital while serving as negotiating levers Why keeping a calm head and making fact-based decisions separates successful procurement teams from the rest Links:
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827: Lessons in Resilience From a Procurement Change Journey W/ Tanya Roach
08/11/2025
827: Lessons in Resilience From a Procurement Change Journey W/ Tanya Roach
There is no template for transformation. You have to build transformation for the organization that you're in. Go and learn as much as you can about the organization and then pivot where you need to.” - Tanya Roach, Director of Procurement, Federated Co-operatives Limited Building procurement from scratch is never easy… let alone within a 90-year-old organization, during a pandemic, and with business demands changing faster than ever. Resilient, adaptable team members are the key to overcoming challenges and creating lasting transformation. In this episode, Tanya Roach, Director of Procurement at Federated Co-operatives Limited, speaks to Philip Ideson at the 2025 Supply Chain Canada National Conference. Tanya shares her transformation journey: from assembling a new team during COVID to designing processes with flexibility, and the lessons learned from steady, people-centered change. In this candid conversation, she details how picking the right talent, using technology as a true enabler, and upskilling for AI set the stage for procurement success in a complex cooperative model. Whether you’re leading a transformation or shaping day-to-day change, Tanya’s story offers practical strategies: How to build and scale procurement teams amid uncertainty Why adaptability, curiosity, and resilience trump job titles in transformation How to introduce technology and AI in ways that add lasting value The essentials of aligning stakeholders in a distributed organization Links:
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BTW EP 15: The Phil-Ins: Expanding the Value Menu
08/06/2025
BTW EP 15: The Phil-Ins: Expanding the Value Menu
Halfway through their journey toward purposeful procurement, the co-hosts confront a fundamental question: if procurement drives value in so many ways beyond cost savings, why do incentive structures ignore virtually everything else? In this episode of "Buy: The Way...To Purposeful Procurement," Philip Ideson, Rich Ham, and Kelly Barner discuss insights from their recent conversations with Martin Chilcott and Paul Polizzotto to explore a troubling pattern: procurement consistently creates value despite their flawed incentive structures, not because of them. The conversation maps procurement's hidden value drivers… from supplier-enabled innovation that harnesses R&D capabilities many times larger than any single organization, to supplier diversification efforts that identify alternatives but rarely get implemented, to risk mitigation strategies that could free companies from incumbent supplier traps. The hosts also examine why procurement tends to abandon innovation initiatives precisely when they're most needed, creating self-defeating cycles that damage supplier relationships. Kelly adds a practitioner's perspective into the mix, pointing out the frustration of extensive supplier qualification work that gets shelved due to entrenched decision structures, systematically wasting value creation that never appears on any scorecard. The episode also sets up the series' next phase: conversations with executives who've successfully broken the mold on traditional incentive structures, proving that purposeful procurement is achievable at any scale. Links:
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826: Deglobalization Hype and Reality for Supply Chain Leaders W/ Philip Ideson and Kelly Barner
08/04/2025
826: Deglobalization Hype and Reality for Supply Chain Leaders W/ Philip Ideson and Kelly Barner
“Deglobalization is a nice soundbite, but the reality is, we need more focus on risk management and mitigation.” – Philip Ideson, Co-Founder and Managing Director, Art of Procurement Deglobalization is a hot topic right now, but behind the big headlines and boardroom buzzwords, real change is proving to be slow, complicated, and deeply influenced by geopolitics and regulation. Are companies really bringing supply chains home, or is the story much more nuanced? In this episode, Art of Procurement co-hosts Philip Ideson and Kelly Barner get candid on what’s behind deglobalization: from shifting away from China and the reality of “diversifying in name only,” to why risk management and local expertise matter now more than ever. They discuss why many global supply strategies often move in cycles, and what procurement leaders can do to shape smarter, more resilient portfolios (despite increasing uncertainty). In this episode, Philip and Kelly cover: How to reframe deglobalization beyond the headlines and signal real risk Why China +1 isn’t always the diversification strategy it seems The value of local presence in mitigating global risk How to connect cost, optionality, and stakeholder alignment for practical deglobalization Which supply chain trends are actually moving (and which are just noise) Links:
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825: Procurement 6 | August 1st, 2025
08/01/2025
825: Procurement 6 | August 1st, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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824: Why Technology Complexity Kills User Adoption W/ Jason Kim
07/28/2025
824: Why Technology Complexity Kills User Adoption W/ Jason Kim
"I think we have hit a tipping point where procurement has become a pretty complicated practice. There's so many options and choices and optimizations with concepts that are just so alien to the typical user." - Jason Kim, Senior Director of Product Management, Coupa The procurement technology landscape demands solutions that work for both power users and occasional requesters, yet many organizations struggle with platforms that create friction rather than facilitating smooth workflows. Usability isn't just about the user experience. It’s about adoption, compliance, and ultimately the strategic perception of procurement itself. In this episode, Jason Kim, Senior Director of Product Management at Coupa, explains how AI, integration capabilities, and user interface design are reshaping the procurement experience for everyone from seasoned buyers to infrequent requesters. Jason shares practical insights on designing systems that eliminate cognitive overhead, the critical importance of transparency in procurement workflows, and how meeting users where they are (rather than forcing them into rigid interfaces) drives better outcomes for procurement organizations. Jason also discusses: How the procurement technology landscape has evolved from suite-based to point solutions and back again over the past decade Why successful procurement platforms must meet users in their existing workflows rather than forcing context switches The critical difference between designing for power users versus infrequent requesters (and why both matter) Why eliminating cognitive overhead is essential for user adoption and spend management compliance The evolution from centralized to truly decentralized procurement models enabled by intelligent orchestration Links:
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823: Procurement 6 | July 25th, 2025
07/25/2025
823: Procurement 6 | July 25th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 14: Targeted Social Impact: Exploring Often Overlooked Value with Paul Polizzotto
07/23/2025
BTW EP 14: Targeted Social Impact: Exploring Often Overlooked Value with Paul Polizzotto
“Businesses are wasting more money than they're making.” This stark assessment from serial entrepreneur Paul Polizzotto frames a provocative question: what if procurement's greatest untapped opportunity lies not in negotiating better prices, but in redirecting the millions corporations already squander on ineffective sales and marketing spend? In this episode of "Buy: The Way...To Purposeful Procurement," Paul Polizzotto, founder of Community AI and former CEO of EcoMedia (which was sold to CBS), joins co-hosts Philip Ideson and Rich Ham to explore how procurement can transform transactional moments into powerful engines for social impact - without paying a penny more for goods and services. Paul's track record speaks for itself: at EcoMedia, he redirected over $600 million of incremental advertising revenues toward community projects, powering solar installations on schools and city halls (including making Miami's City Hall the first major municipal building powered entirely by renewable energy), while making CBS more profitable. The secret? Tapping into the 10-30 percent of gross revenues that Fortune 500 companies routinely waste on ineffective SG&A expenses. The conversation reveals a fundamental misunderstanding about social impact procurement. While procurement teams worry about paying extra for "do-good" initiatives, Paul demonstrates how suppliers can fund meaningful community projects from their existing – and often wasteful – advertising, marketing, and event budgets. These are dollars that currently provide zero value, yet can be redirected to create measurable local impact while strengthening supplier relationships. As Paul notes, 92 percent of CEOs surveyed by BCG believe that embedding social impact in procurement significantly elevates the function's importance and relevance within their organizations. If procurement seeks to demonstrate value beyond traditional cost savings, community impact offers a measurable, strategic pathway to C-suite relevance. Links:
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822: Active Communication as a Procurement Game Changer W/ Jack Skerry
07/21/2025
822: Active Communication as a Procurement Game Changer W/ Jack Skerry
“You really have to intimately understand what the organization needs out of you, and that happens through good discourse, good conversation, good communication.” - Jack Skerry, Vice President of Supply Chain, Moosehead Breweries Transforming procurement performance demands more than technical expertise. Senior leaders know that without strong communication skills like active listening, transparency, and empathetic engagement, procurement’s impact is, at best, limited. As organizations adapt at speed, active communication is a non-negotiable difference-maker. In this Art of Procurement podcast episode, Moosehead Breweries’ Vice President of Supply Chain, Jack Skerry, sits down with Philip Ideson at the Supply Chain Canada National Conference. Jack’s two decades spanning marketing, HR, sales, and supply chain provide an uncommonly broad background for a procurement leader. He shares practical ways to align teams, build trust with both internal stakeholders and suppliers, and move procurement from cost center to valued business partner. Jack’s insights on transparency, negotiation, and the power of a ‘T-shaped career’ resonate in a market where supplier relationships and stakeholder engagement define competitive advantage. In this episode, Jack discusses: The value of creating internal credibility through diverse business experience How procurement can build trust by sharing all information (not just good news) Using active curiosity and conversation to align with the business How to balance technical and relational skills when building teams Links:
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821: Procurement 6 | July 18th, 2025
07/18/2025
821: Procurement 6 | July 18th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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820: Managing Risk and Relationships in Semiconductor Sourcing W/ Graham Scott
07/14/2025
820: Managing Risk and Relationships in Semiconductor Sourcing W/ Graham Scott
“It’s not going to take much to push us back into a shortage market where demand would exceed supply.” - Graham Scott, Vice President, Global Procurement at Jabil Semiconductor volatility is grabbing headlines again, but what’s really happening beneath the surface for organizations buying and managing critical components? Graham Scott, Vice President of Global Procurement at Jabil, knows this landscape inside and out. In this episode, Graham speaks with Philip Ideson about the biggest pressures facing procurement teams, from AI-driven shifts in global supply, to the real cost of building resilient risk-management strategies. Graham discusses how transparency and agility will set the winners apart, and why procurement teams must stay close to both operational details and C-suite priorities. For procurement teams steering spend, pushing for greater optionality or navigating complex geopolitical headwinds, Graham shares strategies they can use right now. Graham also covers: Assessing hidden risks behind “healthy” inventory levels Rethinking supplier relationships to secure mission-critical data Calculating the tradeoffs and ROI of dual sourcing Navigating the impact of AI and geopolitics on future investment Links:
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819: Procurement 6 | July 11th, 2025
07/11/2025
819: Procurement 6 | July 11th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 13: A Chilling Reality: How the Harms of Flawed Incentive Plans Extend Beyond the P&L with Martin Chilcott
07/09/2025
BTW EP 13: A Chilling Reality: How the Harms of Flawed Incentive Plans Extend Beyond the P&L with Martin Chilcott
Between annual targets and cost-focused KPIs, procurement leaders find themselves in an impossible bind when it comes to decarbonization: they know sustainability matters, yet the very incentive structures designed to reward their performance actively undermine their decarbonization efforts. In this episode, co-hosts Rich Ham and Philip Ideson speak with Martin Chilcott, Founder and CEO of 2 Degrees Limited and Founder of Manufacture 2030, to explore how procurement incentives could rapidly accelerate corporate decarbonization. Martin works with global corporations across manufacturing, pharmaceuticals, and automotive industries, and he's seen firsthand how carbon strategies succeed or stall based on the commercial relationship between procurement and their suppliers. Martin points out an important truth that many procurement leaders understand but struggle to quantify: "Carbon costs exist right now, even if they don't appear on your budget line." He shared concrete examples like Panama Canal disruptions and cocoa price hikes, with climate disruptions already impacting business financials. The problem, he says, isn't awareness, but short-termism and narrow financial definitions that discourage investment. As Martin says, "If reducing emissions isn’t explicitly worth the effort financially, suppliers won’t make the effort." The way forward requires fundamental changes to how procurement defines value. By reframing total cost of ownership to explicitly include carbon, implementing longer-term contracts with carbon reduction targets, and building targeted supplier incentives, procurement can make decarbonization both profitable and achievable. Links:
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818: Elevating Procurement’s Impact Through Strategic Relationships W/ Michael Bertalli
07/07/2025
818: Elevating Procurement’s Impact Through Strategic Relationships W/ Michael Bertalli
“My number one rule for being a professional procurement person is to be fair and consistent. You've got to give every supplier the same opportunity, the same amount of time, and the same pieces of information, so you've got a level playing field.” - Michael Bertalli Today's procurement teams must deliver value through strong relationships and a reputation for professionalism that extends far beyond cost savings alone. Exceptional relationship skills – both within organizations and with external suppliers – have a significant strategic impact and can dictate lasting business outcomes. In this episode, experienced procurement leader Michael Bertalli outlines exactly what it takes to build impactful relationships and project authentic professionalism. Michael reveals practical insight on internal and external relationship strategies, explores actionable steps for deeper stakeholder collaboration, and emphasizes the nuanced art of supplier engagement. Michael also discusses: The value of fostering deeper internal collaboration with proactive, informal engagement How to navigate supplier relationships through strategic openness rather than price pressure Why utilizing strategic preparation and research is procurement’s key relationship-building tool How to establish and sustain an ethical, professional image through consistency and fairness Ways to strengthen relationships with suppliers through transparent and valuable feedback Links:
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817: Procurement 6 | July 4th, 2025
07/04/2025
817: Procurement 6 | July 4th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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816: Managing Procurement Risk Amid Tariff Volatility W/ Alan Arcand
06/30/2025
816: Managing Procurement Risk Amid Tariff Volatility W/ Alan Arcand
“During COVID, we went from just in time to just in case. Unfortunately, now supply chains have to factor in risk mitigation. Finding alternative sources of supply might be a little more pricey, but it reduces the risk.” - Alan Arcand, Chief Economist at Canadian Manufacturers & Exporters Economic uncertainty and tariff volatility continue to shape procurement strategies and supply chain decisions across North America. As businesses grapple with unpredictable policy shifts, the need to interpret nuanced economic signals accurately has become critical to maintaining stable operations and safeguarding organizational profitability. To decode these trends and recommend timely strategies, Philip Ideson spoke with Alan Arcand, Chief Economist at Canadian Manufacturers and Exporters, at the Supply Chain Canada National Conference. In this conversation, Alan highlights key factors procurement leaders should monitor, including the inflation implications of tariff decisions, investment behaviors influenced by economic uncertainty, and the profound impact all of this has on manufacturing sectors, particularly automotive. Alan also discusses: How to navigate conflicting economic indicators in the U.S. to improve procurement foresight Understanding tariff-driven supply chain disruptions in manufacturing sectors, particularly related to steel and aluminum Ways to adapt procurement strategies to shifting North American economic and political fluctuations Utilizing strategic diversification, including nearshoring and friendshoring, to mitigate risk Links:
/episode/index/show/artofprocurement/id/37045795
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815: Procurement 6 | June 27th, 2025
06/27/2025
815: Procurement 6 | June 27th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 12: The Phil-ins: A Pivotal Pivot
06/25/2025
BTW EP 12: The Phil-ins: A Pivotal Pivot
Halfway through their 24-episode journey, the co-hosts of “Buy: The Way...To Purposeful Procurement” pause to assess what they've learned so far about how procurement has and is evolving, and, more importantly, what’s ahead for the future. In this reflective episode, Philip Ideson, Rich Ham, and Kelly Barner bring together insights from their recent conversations that confirm a troubling trend in procurement: not only are the P&L-related harms of procurement's flawed incentive structures real, they're also worsening over time. It is time for procurement to course correct. Rich explains why by pointing out an important lesson learned from previous episodes: suppliers have figured out the game. They've learned that winning the initial deal is what matters, because procurement's incentives usually revolve around projected savings rather than actual P&L impact. This discovery has unleashed an avalanche of post-contract margin-grabbing tactics, from billing for non-existent inventory to charging premium rates for basic services during crisis situations, that are diluting procurement value creation. This episode reveals a fundamental paradox within procurement: while they consistently report driving value in multiple ways (sustainability, risk mitigation, social impact, strategic sourcing for M&A targets), procurement is still measured almost exclusively by narrow, often dysfunctional savings definitions. This misalignment doesn't just harm savings outcomes; it may be crippling procurement's ability to deliver value across the business. Finally, this episode sets up the series' pivot from problem diagnosis to solution exploration, as the co-hosts discuss their plans for future episodes to examine how organizations can move beyond “savings” toward comprehensive “value” metrics that more accurately reflect the depth and breadth of procurement's true contribution. Links:
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814: How Agentic AI Can Transform Procurement Outcomes W/ Nick Heinzmann
06/23/2025
814: How Agentic AI Can Transform Procurement Outcomes W/ Nick Heinzmann
"The way we start looking at every unit of work in a workflow flips from being something that's truly human-led to something that can be increasingly human-reviewed and driven, but not necessarily initiated as a human." Nick Heinzmann, Head of Research at Zip The pressure for procurement to do more with less means innovation is no longer optional… It's necessary for survival and growth. The game changer? Agentic AI: artificial intelligence capable of perceiving, analyzing, and taking action, all with minimal supervision. In this Art of Procurement podcast episode, Philip Ideson interviews Nick Heinzmann, Head of Research at Zip, to dive deep into real-world applications and opportunities that Agentic AI holds for procurement. Nick demystifies this powerful technology, showcasing practical ways it is already being used to automate workflows, solve procurement headaches, and address age-old data challenges. In this episode, Nick covers: How to identify workflows ideally suited to AI-driven automation Understanding what Agentic AI is (and isn't) Procurement use cases where Agentic AI adds immediate value How to overcome traditional roadblocks like data quality concerns Links:
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813: Procurement 6 | June 20th, 2025
06/20/2025
813: Procurement 6 | June 20th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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812: Procurement's Path Through an Era of Polycrisis W/ Baber Farooq
06/16/2025
812: Procurement's Path Through an Era of Polycrisis W/ Baber Farooq
“The greatest challenge facing the world today isn't tariffs or monetary uncertainty – it's stagnating productivity.” - Baber Farooq, Senior Vice President, Product Marketing SAP Ariba & SAP Fieldglass Navigating today's interconnected global business landscape has thrust procurement directly into the heart of strategic risk management. Supply chain disruptions, new AI-driven realities, looming ESG regulations, and shifting diversity initiatives pressure leaders to redefine procurement’s strategic impact. In this episode, Baber Farooq, Senior Vice President, Product Marketing SAP Ariba & SAP Fieldglass, joins Philip Ideson to unveil pivotal findings from the latest SAP Economist Impact report: “The Resilient Edge: Procurement in an Era of Polycrisis.” Baber shares why procurement leaders everywhere must proactively align their operating models to evolving global challenges – especially in preparation for generative AI, stringent sustainability standards, and shifting supply chain landscapes. Baber covers how to: Navigate escalating supply chain and geopolitical risks Prepare teams for an inevitable AI-driven procurement environment Prioritize ESG initiatives to anticipate regulatory impacts effectively Apply advanced spend analytics to move beyond simple reporting and drive actionable insight Links:
/episode/index/show/artofprocurement/id/36942745
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811: Procurement 6 | June 13th, 2025
06/13/2025
811: Procurement 6 | June 13th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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BTW EP 11: "Poachers Turned Game Wardens:" The "Tuners" on Indirect Supplier Tactics (Part 2)
06/11/2025
BTW EP 11: "Poachers Turned Game Wardens:" The "Tuners" on Indirect Supplier Tactics (Part 2)
Sometimes the most damning evidence about an industry or an organization comes from the inside. In this second installment of “Buy: The Way…To Purposeful Procurement’s” deep dive into supplier tactics, two former supply executives continue exposing the ins and outs of the supplier playbook they used on procurement when they were on the other side of the fence. Bob Schreiner, former CIA section chief and G4s operations executive, explains how security guard service providers can obscure margin increases within seemingly reasonable wage adjustments for officers. He also exposes the “position rate variance” tactic, where suppliers charge premium rates for senior guards to fill junior positions, and also how disasters can become margin-grabbing bonanzas for suppliers. Keith Robinson, one of only 150 board-certified entomologists working commercially in North America, exposes seasonal billing schemes in the pest control industry, where compliance rates plummet in colder months, yet billing continues unchanged. Perhaps most shocking is his revelation that 80-90 percent of fogging and fumigation services are often completely avoidable. These true stories from industry insiders point to a troubling reality: procurement is sometimes so focused on up-front savings that they inadvertently signal to suppliers exactly how to game the system. In effect, procurement ends up creating the perfect conditions for the kind of post-contract chicanery that can create significant cost increases for the business over the years, without any change in service scope or delivery. Links:
/episode/index/show/artofprocurement/id/36923745
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810: Making Startup Partnerships Work for Enterprise Procurement W/ Matt Ziskie
06/09/2025
810: Making Startup Partnerships Work for Enterprise Procurement W/ Matt Ziskie
“Procurement officers are going to have to go hunt for the solutions they need and the workflows that can help their business. I do feel like to do this job properly moving forward, it's an offensive job, and you don't have the luxury of sitting back.” - Matt Ziskie, Co-Founder, Bungalow Capital How procurement approaches working with smaller, innovative startups can look quite different than other supplier relationships. From lengthy sales cycles, complex negotiations, and mismatched expectations… these and other roadblocks can crop up in different ways depending on the size, scale, needs, and maturity level of the supplier. Procurement has to understand the unique needs and constraints that each type of supplier brings to the table. In this episode of Art of Procurement, recorded on stage at Catalyst LA, Philip Ideson speaks with Matt Ziskie, Co-Founder of Bungalow Capital, about bridging the gap between enterprise procurement and startup innovation. Matt offers a unique perspective, having worked as a procurement leader at companies like Box and Airbnb, and now as an investor helping startups navigate enterprise sales. In this episode, Matt explains: Why enterprise procurement teams should consider segmented processes when working with startups How to mitigate the "fragility" of startup partnerships without ignoring the tremendous value they can provide The importance of communication and transparency to understanding the real financial impact of enterprise contract terms Practical ways to support startups beyond contract terms, including coaching, references, and protection from scope creep Links:
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809: Procurement 6 | June 6th, 2025
06/06/2025
809: Procurement 6 | June 6th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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808: Revisiting the Catalyst LA Experience W/ Kelly Barner and Philip Ideson
06/02/2025
808: Revisiting the Catalyst LA Experience W/ Kelly Barner and Philip Ideson
“I was humbled by the buy-in from the AOP community because, ultimately, people came on trust. They came on the trust that we would deliver what we said we would for our first in-person event.” - Philip Ideson, Co-Founder and Managing Director, Art of Procurement Now that Art of Procurement's first-ever in-person event, Catalyst LA, is in the rear-view mirror, co-hosts Philip Ideson and Kelly Barner sit down for a candid debrief about what it took to launch a new kind of procurement event and how it may impact procurement’s approach to learning, community, and collaboration going forward. From their initial vision of creating something different in the procurement event space to the unexpected challenges on the May 6th conference day itself, Philip and Kelly share the behind-the-scenes story of how they transformed their digital-first community into a world-class experience focused on procurement operating model transformation. In this episode, Philip and Kelly reflect on: Why they chose to focus on experience for AOP’s first in-person event in the company’s 10-year history What the response from procurement executives reveals about the evolution of today's CPOs How pairing attendees based on procurement maturity, organization size, and roles maximized event-based learning Unexpected moments that tested the team’s stress levels (but ultimately enhanced the attendee experience!) Links:
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807: Procurement 6 | May 30th, 2025
05/30/2025
807: Procurement 6 | May 30th, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
/episode/index/show/artofprocurement/id/36769425
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BTW EP 10: Poachers Turned Game Wardens:" the "Tuners" on indirect supplier tactics (part 1)
05/28/2025
BTW EP 10: Poachers Turned Game Wardens:" the "Tuners" on indirect supplier tactics (part 1)
Much like the classic plot twist in old thriller movies where the characters realize the threat is coming from inside the house, the most revealing insights about supplier tactics are coming from inside Fine Tune’s own house in this eye-opening tenth episode of Buy: The Way…To Purposeful Procurement. Co-host Rich Ham was initially reluctant to tap into his own team’s expertise for this podcast series, but the guests’ insight and insider knowledge proved too valuable not to share. In this episode, Philip and Rich interview two former supplier-side executives – Alex Carlson and Angie Claeys – who are now working on the opposite side of the fence at Fine Tune, and therefore perfectly positioned to divulge the very tactics they once used against procurement teams. They are, indeed, “poachers turned game wardens.” First, Alex, a former CBRE executive and Wells Fargo procurement leader, explains how janitorial service providers deliberately underbid with limited scopes to help procurement “check the box” on savings goals. Likewise, he’s seen elevator maintenance providers bill for preventative maintenance that is never performed. Just because a category of spend is managed on paper doesn’t mean it’s being actively managed where it counts the most, on the ground. Similarly, in the second half of the episode, Angie Claeys, former VP of Operations at Aramark, lays out the uniform industry’s playbook (a notoriously complex category). Here too procurement has to watch out for “presumptive” billing that can cost the business unnecessarily if procurement isn’t on top of it. Alex and Angie’s experiences on the supplier side point to a troubling dynamic: procurement’s incentive structures actually encourage these nefarious supplier behaviors and, by not focusing more on ongoing cost management, procurement is inadvertently signaling to suppliers precisely how they can ‘game the system.’ This episode, part one in a two-part series full of insider insights, provides an unfiltered look at the consequences of half-hearted spend management and makes a powerful case for extending procurement’s influence beyond the contract. Stay tuned for part two, where Bob Schreiner and Keith Robinson expose similar tactics in security services and pest control. Links:
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806: Building a Leading Services Procurement Capability at Mastercard
05/26/2025
806: Building a Leading Services Procurement Capability at Mastercard
“Change is about first having an awareness. Once you have that awareness, then that other party that you're trying to drive that awareness has an understanding. And when that understanding is there, then they're motivated to take action.” Pratik Patel, Director - Category Management - Labor/North America Technology Spend, Mastercard Services procurement can be a rewarding field, but it also has some unique (and fairly complex) challenges that require procurement to develop a strong approach to spend and performance management. In this episode, Philip Ideson speaks with Pratik Patel, Director - Category Management - Labor/North America Technology Spend at Mastercard, about his own experience transforming technology services procurement from a decentralized, inefficient process into a streamlined, data-driven program that delivers unprecedented business value. Pratik walks listeners through: Four key requirements for successful outcome-based contracting How to use lean methodology to identify pain points in the procurement process and build buy-in for transformation Steps to build scalable services procurement processes that create efficiency, stakeholder trust, and value for the business Links:
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805: Procurement 6 | May 23rd, 2025
05/23/2025
805: Procurement 6 | May 23rd, 2025
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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