Reinventing Banking

This special twelve-part series provides a deep dive on innovative fintech companies through interviews with the top minds in the financial technology space.

How “Back in the Day” Mentality Hurts Digital Transformation at Banks 06/24/2025

How “Back in the Day” Mentality Hurts Digital Transformation at Banks Elia Blankenship, director of management consulting and technology at RSM US, joins Reinventing Banking to discuss how talent facilitates technology adoption and transformation at banks — or is the obstacle that holds innovation back. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/37137115

Why Marketing Is the Perfect Test Case for AI 05/20/2025

Why Marketing Is the Perfect Test Case for AI Kyall Mai, chief innovation officer at Esquire Bank, joins Reinventing Banking to share how the bank’s year-long AI experiment has gone and why the marketing team is the perfect test case to use artificial intelligence in a financial institution. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/36644775

What Drives Bankers’ Unhappiness With Their Core 04/23/2025

What Drives Bankers’ Unhappiness With Their Core As banks change, their demands from core providers are changing. Trey Maust joins the Reinventing Banking podcast to discuss findings from the American Bankers Association’s 2024 Core Platforms Survey. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/36276820

Where Banking as a Service Goes From Here 02/19/2025

Where Banking as a Service Goes From Here The leaders of two banking as a service stalwarts — FinWise Bank and Lincoln Savings Bank — discuss scrutiny from regulators, potential rules and how best to partner with financial technology firms. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/35353760

How ConnectOne Bank Makes Innovation a Group Project 02/11/2025

How ConnectOne Bank Makes Innovation a Group Project In this episode of Reinventing Banking, Siya Vansia, chief brand and innovation officer at ConnectOne Bank, shares how she helps break down information silos across the institution and why that’s so important when it comes to projects like data management and analytics. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/35240450

What Getting Bought by a Bank Has Meant for 1 Fintech 01/15/2025

What Getting Bought by a Bank Has Meant for 1 Fintech More than five years after its acquisition by KeyBank, Laurel Road is staying true to its fintech roots helping medical professionals manage their debt loads, says Diana Welch Howell, the firm’s head of healthcare partnerships and strategy, in an episode of FinXTech’s Reinventing Banking. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/34869060

An Expert in the Dark Web Describes How to Manage the Risk 12/17/2024

An Expert in the Dark Web Describes How to Manage the Risk Trevor Hilligoss, senior vice president of SpyCloud Labs at SpyCloud, joins Reinventing Banking to discuss trends in cybercrime, how institutions should think about their vendor’s security practices and simple steps they can take to strengthen their defenses. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/34490630

Going From the Doldrums to Excitement: Refreshing the IT Steering Committee 11/22/2024

Going From the Doldrums to Excitement: Refreshing the IT Steering Committee How can banks and credit unions make sure IT steering committees are equipped to maximize every dollar of the technology budget? /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/34106706

How to Remove $1 Trillion of Checks From the Economy 10/16/2024

How to Remove $1 Trillion of Checks From the Economy Shai Stern, CEO of CheckAlt, joins Reinventing Banking to talk about why checks persist in an era of digital payments and how technology can help financial institutions target a major reason why they issue checks. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/33482452

Could Open Banking Be Good for Small Institutions? 09/17/2024

Could Open Banking Be Good for Small Institutions? John Pitts, global head of policy at Plaid, joins Reinventing Banking to share how open banking standards can help small financial institutions become more central to their customers’ lives. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/33088212

How to Raise $1 Billion in Deposits 08/06/2024

How to Raise $1 Billion in Deposits John Rosenfeld, president of Jenius Bank, joins Reinventing Banking to discuss how to make a new digital consumer bank successful. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/32463277

Finding More Borrowers in Transaction Data 07/18/2024

Finding More Borrowers in Transaction Data Stratyfy executives talk about how cash flow data can indicate a customer’s creditworthiness and help banks and credit unions remove bias from their underwriting. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/32195012

Ally Financial Explores Responsible AI 06/11/2024

Ally Financial Explores Responsible AI Ally Financial is searching for technology partners, including startups, to help it manage and oversee risks stemming from artificial intelligence. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/31704157

Small Changes Make Big Gains at a Credit Union’s Innovation Lab 05/08/2024

Small Changes Make Big Gains at a Credit Union’s Innovation Lab Running pilot projects and experiments, and then measuring and sharing those lessons, has helped East Lansing, Michigan-based Michigan State University Financial Credit Union innovate, says Chief Innovation Officer Ben Maxim. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/31199257

The High Cost of Old Technology 04/09/2024

The High Cost of Old Technology In this episode of Reinventing Banking, Nicole Lanza Turner of Accenture discusses the cost of working with outdated, legacy technology and how financial institutions can manage tech debt. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/30749493

How to Divorce Your Fintech Partner 03/06/2024

How to Divorce Your Fintech Partner Bank Director’s Banking & Fintech Editor Kiah Lau Haslett explores why and how banks would want to wind down a fintech partnership with Richard Malish, general counsel at New York-based Community Federal Savings Bank, and Andrew Grant, a partner at Ketsal PLLC. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/30256508

Keeping Up With Fraud Trends 02/14/2024

Keeping Up With Fraud Trends What types of fraud are banks seeing lately and how can they respond? Bank Director’s Kiah Lau Haslett sits down with Alloy CEO Tommy Nicholas to talk about why fraud is so difficult for banks to prevent and detect. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/29953468

A Closer Look at the Use of Machine Learning in Credit 02/07/2024

A Closer Look at the Use of Machine Learning in Credit Kelly Thompson Cochran, deputy director at the Washington-based nonprofit research group FinRegLab, joins Bank Director’s Banking & Fintech Editor Kiah Lau Haslett to talk about recent research into the transparency, fairness and accuracy of different credit models that use machine learning. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/29845708

Experimenting With Fintech Venture Funds 01/09/2024

Experimenting With Fintech Venture Funds Carey Ransom, managing director of BankTech Ventures, joins Bank Director’s Kiah Lau Haslett, to talk about the progress of the $115 million venture capital fund’s investments and how fintech valuations have changed since the fund opened. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/29419003

How to Keep Up With Change 12/12/2023

How to Keep Up With Change In this episode of Reinventing Banking, host Kiah Lau Haslett and guest Bobby Bean, a former regulator and managing director in Forvis’ financial services advisory group, discuss an old tool regulators want banks to use to keep up with new technology. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/29044768

Diving Into Instant Payments and Community Bank Roadblocks 11/06/2023

Diving Into Instant Payments and Community Bank Roadblocks In this episode of Reinventing Banking, host Kiah Lau Haslett and guest Peter Davey, a venture partner at community bank consortium Alloy Labs, talk about the challenges and opportunities of instant payments. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/28537481

How Fintech Partnerships Are Changing Bank Examinations 10/11/2023

How Fintech Partnerships Are Changing Bank Examinations The Federal Reserve recently announced a supervision program to clarify how it’s going to manage partnerships between banks and financial technology companies. In this episode of Reinventing Banking, host Kiah Lau Haslett and guest Justin Steffen, a partner at Barack Ferrazzano Kirschbaum & Nagelberg, delve into those changes and how impacted institutions can prepare for the exams. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/28289210

Why Small Business Is a $400 Billion Priority for Community Banks 09/06/2023

Why Small Business Is a $400 Billion Priority for Community Banks Community banks have a renewed focus on investing in capabilities that support small business customers, according to this podcast exclusive preview of Bank Director’s 2023 Technology Survey. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/27956853

Empowering Your Bank... To Achieve More 08/24/2023

Empowering Your Bank... To Achieve More The Corporate Vice President of U.S. Financial Services at Microsoft shares insights on how banks can transform their services through artificial intelligence, digital offerings that drive scale and efficiency, and partnership. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/27839451

Benefits & Risks of Moving to the Cloud 07/12/2023

Benefits & Risks of Moving to the Cloud Bank leaders are typically not technologists - but there comes an inflection point when banks should consider moving to the public cloud. In this episode of Reinventing Banking we uncover the benefits and risks involved when making this type of change. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/27445521

Transforming the Commercial Lending Process 06/07/2023

Transforming the Commercial Lending Process Hear from the Commercial Lending Transformation Leader and Principal at Crowe LLP on how they are changing the commercial lending process for financial institutions and the customers they serve. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/27072573

An Outward In Approach to Banking 05/24/2023

An Outward In Approach to Banking In this episode of Reinventing Banking, a special podcast series brought to you by Bank Director and Microsoft Corp., we speak to Rich Kiel, Managing Director and Head of North American Enterprise Sales at Backbase about how their Engagement Banking Platform can assist bank’s in taking a people-first approach to financial services. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/26939679

Wells Fargo Innovation, Cloud & Automation 04/17/2023

Wells Fargo Innovation, Cloud & Automation Hear from the head of cloud, automation, and integration services at Wells Fargo to learn new approaches in bank tech strategy. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/26564103

A Diamond in the Rough 03/08/2023

A Diamond in the Rough How can banks uncover “diamonds in the sand” through data collection? /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/26168256

Finding Your Customer’s Moment of Need 02/08/2023

Finding Your Customer’s Moment of Need For this episode of Reinventing Banking, we speak to Derik Sutton of Autobooks at the 2023 Acquired or Be Acquired event to discuss how community banks can better serve business customers. /episode/index/show/b44361a5-1060-4b20-91b2-213d26d7d493/id/25871964

Reinventing Banking

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