Branded & Booked
Are you ready to stand out in the crowded world of short-term rentals and boutique hotels? Branded & Booked is the podcast for ambitious hosts and property owners who want to create rave-worthy brands and stay consistently booked. Hosted by Steph Weber, an expert in branding and marketing for STRs, this podcast is packed with actionable advice, inspiring stories, and behind-the-scenes insights to help you elevate your property and attract your best guests. Tune in every week to learn how to market your property, create a guest experience they’ll rave about, and build a hospitality business.
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EP 243: The Legal Mistakes STR Owners Keep Making with Katie Johnson
05/12/2026
EP 243: The Legal Mistakes STR Owners Keep Making with Katie Johnson
Most short-term rental owners spend all their time thinking about branding, bookings, design, amenities, and guest experience… But almost no one talks about the legal side of this business until something goes wrong. In this episode, I sat down with STR attorney, host, and co-host Katie Johnson to talk about the legal mistakes we see owners and property managers making all the time and honestly, some of these are way more common than they should be. We talk about LLCs, insurance, rental agreements, safety compliance, co-hosting contracts, operating agreements, capital raising, and what owners need to think about before scaling into boutique hotels, glamping sites, or micro resorts. Katie shares why simply having an LLC is not enough if your property is not transferred correctly, what insurance companies are actually looking for when denying claims, why rental agreements matter more than most hosts realize, and the biggest risks she sees owners overlooking every single day. We also dive into safety inspections, reducing liability, protecting yourself as a co-host or property manager, partnership operating agreements, and the legal side of raising capital for STR investments. This conversation was eye-opening even for me, and if you own, manage, or are investing in short-term rentals in any capacity, this is genuinely one of those episodes you should not skip. Katie also shares details about her legal template shop, her podcast, and resources specifically created for short-term rental owners and operators. You can connect with Katie on Instagram at @, through her website at strlaw.com, or by listening to her podcast, STR Law. If this episode helped you, send it to another host, investor, or co-host who needs to hear it. And if you’re building a hospitality brand you want to grow beyond Airbnb, head to theweberco.com or connect with me on Instagram @theweberco.
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EP 242: What Virgin Voyages & Coachella Understand About Influencer Marketing That Most Brands Don’t
05/05/2026
EP 242: What Virgin Voyages & Coachella Understand About Influencer Marketing That Most Brands Don’t
Influencer marketing is not just about getting pretty content. It’s about creating a moment people want to be part of. In this episode of Branded and Booked, I’m breaking down what boutique hotels, micro resorts, and short-term rental brands can learn from companies like Virgin Voyages, 818, COMFRT, and Colorescience when it comes to using creators in a way that actually drives attention, demand, and revenue. Because the brands doing this well are not treating influencer marketing like an afterthought. They are building entire experiences around it. I’m sharing why Virgin Voyages’ recent creator cruise was such a smart marketing move, how brands are using groups of influencers to create FOMO and social proof at scale, and why hospitality brands should be thinking much bigger than “let’s trade a free night for a Reel.” I also walk through how I’d apply this strategy to a boutique hotel, micro resort, or even a single short-term rental, especially around launches, seasonal campaigns, and direct booking growth. If influencer marketing has felt confusing, expensive, or hard to measure, this episode will help you think about it differently. And if you want help sourcing, negotiating, and collaborating with creators the right way, grab my free influencer marketing guide in the show notes. You can also connect with me at theweberco.com or come hang out with me on Instagram at @theweberco.
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EP 141: What No One Is Telling You About AI in Hospitality
04/28/2026
EP 141: What No One Is Telling You About AI in Hospitality
I feel like everywhere I turn right now, someone is talking about AI…how fast it is, how efficient it is, how it can replace entire roles on your team. And while I do think there’s a place for it (and we’re absolutely exploring that on the operations side of our businesses), I’ve had this growing tension around how it’s being used in marketing… especially in hospitality. Because here’s the reality I can’t ignore: so much content is starting to sound the same. Same captions, same emails, same listing language. And when everything feels templated and mass-produced, we lose the very thing that actually drives bookings, connection. This episode is me unpacking that in real time. The good, the bad, and honestly… the ugly of what I’m already seeing happen as more people lean on AI without a real strategy behind it. I talk through where I think AI actually makes a lot of sense (like supporting your team, reducing burnout, streamlining backend systems), but also where I think we need to be really careful. Because if your brand isn’t clear, if your messaging isn’t rooted in a real guest experience, AI is only going to amplify what’s already broken. More content isn’t the answer. Better, more intentional content is. We also get into what this means for trust. Because at the end of the day, hospitality is human. It’s how your guest feels before they book, during their stay, and after they leave. And if your marketing starts to feel robotic, overly polished, or disconnected from reality, you’re not just missing bookings… you’re eroding trust. That’s a much bigger problem. My hope with this episode is that it challenges you a little bit. Not to avoid AI, but to use it differently. As a tool, not the strategy. To double down on your story, your perspective, your brand voice… the things AI can’t replicate. Because the brands that are going to win in this next season are the ones that feel real. If you want support building a brand and marketing strategy that actually converts to direct bookings, you can connect with us at theweberco.com. And if you’re not already, come hang out with me on Instagram. I'm always sharing more behind the scenes there.
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EP 240: How to Build a Team So You’re Not “On” 24/7 Anymore
04/21/2026
EP 240: How to Build a Team So You’re Not “On” 24/7 Anymore
If you’ve ever answered a guest message at the dinner table… in the middle of a family moment… or felt like you’re “on” 24/7 in your hosting business… this episode is for you. In this episode, I’m joined again by Marissa Grover, and we’re getting really honest about what it actually looks like to grow a co-hosting or property management business without the right support in place. We talk about the chaos so many hosts are living in… the constant notifications, the pressure to always be available, and the reality that this business is anything but passive when you’re doing it alone. Marissa shares her story of scaling to 30 properties while juggling motherhood and nonstop operations, and the moment that changed everything for her… responding to a guest message while in labor. That experience forced her to take a hard look at what she had built and ask, “Is this actually the life I wanted?” From there, we dive into what shifted, how she started building a team, and why hiring earlier would have changed everything. We also break down what it really looks like to hire your first VA… when you’re actually ready, what to delegate first, and the different ways you can hire depending on your budget and comfort level. We talk about the mindset shift from seeing team members as an expense to seeing them as an investment, and how the right support can actually increase your income while giving you your time back. Finally, we get into systems… why they feel overwhelming, why most people avoid them, and how they’re actually the key to creating the freedom everyone is chasing in this industry. If you’ve been feeling stretched thin, stuck in the day-to-day, or unsure how to take the next step, this conversation will give you both the perspective and the practical starting points you need. If this episode resonated with you, I’d love to hear from you. Come connect with me on Instagram @theweberco or visit theweberco.com to learn more about how we can support you in building a brand and marketing strategy that actually works for your business. And if you want to connect with Marissa, you can find her on Instagram @, where she shares more about systems, operations, and building a business that supports your life… not the other way around.
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EP 239: The Shift You Need Before Peak Season Hits
04/14/2026
EP 239: The Shift You Need Before Peak Season Hits
Peak season is here, and I know a lot of you are gearing up the same way you always have… watching your calendar, adjusting pricing, and hoping the algorithm works in your favor. But in this episode of Branded & Booked, I’m challenging that entire approach. Because the biggest shift you can make right now isn’t tactical, it’s foundational. You’re not just managing listings. You’re building a business. And if your strategy starts and ends with OTAs, you’re building it on borrowed land. Inside this episode, I walk through the mindset shift that separates hosts who stay stuck in the cycle of price tweaking and platform dependency from those who actually build something scalable and sustainable. I share what it looks like to step out of obsessing over Airbnb performance and into building a brand, an audience, and a direct booking ecosystem that gives you real control. I also pull back the curtain on what this has looked like at Cabins on the Cumberland, including hitting nearly 50% direct bookings on one cabin and outperforming market ADR before even experiencing a full peak season with the full property complete. Not as a highlight reel, but as proof of what happens when you commit to long-term strategy over short-term wins. You’ll start to see why the real risk isn’t seasonality or competition, it’s building something you don’t actually own. And what becomes possible when you shift your focus to branding, marketing, and guest experience in a way that compounds over time. Because the goal isn’t just to fill your calendar this season. It’s to build a brand, a system, and a business that keeps it full. If you’re ready to stop relying on OTAs and start building a brand that drives direct bookings, you can learn more about working with us at theweberco.com. And if you want hands-on support building your brand, marketing strategy, and direct booking systems, our agency offers both done-for-you services and consulting to help you get there.
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EP 238: How to Increase Your ADR Without Adding More Amenities
04/07/2026
EP 238: How to Increase Your ADR Without Adding More Amenities
A hot tub is not your strategy. Neither is a game room. Or a pickleball court. Or checking every box on Airbnb. In this episode of Branded & Booked, I’m calling out one of the biggest mistakes short-term rental owners are making right now: confusing amenities with strategy. Because here’s the truth… Amenities might help you compete, but they are not what positions your brand. And if your entire marketing strategy is built on what you have instead of how it makes people feel, you’re going to stay stuck competing on price, copying competitors, and relying on OTAs to fill your calendar. Inside this episode, I’m breaking down what actually drives bookings in today’s market, and it’s not more “stuff.” It’s clear positioning, intentional storytelling, and a branded guest experience that creates real emotional connection. I walk through why “box checking” is hurting your bookings more than helping, how to turn your features into experiences your guests actually remember, and what it really takes to stand out in a saturated STR market. You’ll also start to see why competing on price is a race to the bottom, and what it looks like to step out of it by building a brand people trust and come back to. Because the goal isn’t just to get booked. It’s to build a brand people choose, return to, and are willing to pay more for. If you’ve been adding amenities, tweaking your listing, and still not seeing the traction you want, this episode will completely shift how you think about your strategy. Ready to go deeper? STR Marketing Simplified kicked off today, April 7, but you can still join me. We’re diving into how to build a brand that drives direct bookings, increases guest loyalty, and gives you more control over your business without relying on OTAs. Save your seat here:
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EP 237: The Fastest Way to Drive Direct Bookings in the Next 30 Days
03/31/2026
EP 237: The Fastest Way to Drive Direct Bookings in the Next 30 Days
Want more direct bookings… fast? Not from chasing trends. Not from posting more on Instagram. But from leveraging what you already have. In this episode of Branded & Booked, Steph breaks down the number one strategy that will drive direct bookings in the next 30 days: email marketing. And before you roll your eyes… this isn’t about sending a “newsletter.” This is about building a system that captures attention, nurtures trust, and converts guests when they’re actually ready to book. Because the truth is, most short-term rental owners are either not collecting emails at all… or they’re collecting them and doing nothing with them. And that’s exactly why they’re stuck relying on OTAs. In this episode, Steph walks through what’s actually working right now when it comes to email marketing and how to implement it in a way that leads to real results quickly. We break down why email is often dismissed in this industry, why that mindset is costing hosts bookings, and what it looks like to use email as a true revenue-driving channel instead of an afterthought. You’ll learn why consistency matters more than perfection, why templates alone won’t convert, and why your messaging needs to actually connect if you want to see results. We also dive into the exact funnels you need to have in place. From capturing potential guests through strategic opt-ins… To re-engaging past guests who already know and love your brand… To building automated sequences that keep you top of mind long after someone leaves your site… Because here’s what most hosts miss: Guests don’t always book the first time they find you. But if you’re not staying in front of them… someone else is. This episode will show you how to fix that. If you’ve been relying on OTAs, struggling to see traction with your marketing, or feeling like your website traffic isn’t converting, this is the piece you’re missing. If you’re ready to stop guessing and start building a marketing system that actually drives bookings… Save your seat for STR Marketing Simplified here: From April 7–9, we’re diving into the marketing strategies that lead to more bookings, increase guest loyalty, and give you more control over your STR business. We’ll cover how to build a profitable STR brand, the email marketing strategies that convert to bookings, how to make social media work without posting every day, and the truth about influencer marketing for short-term rentals. The workshop is free, but spots are limited.
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EP 236: Designing for Experience (and ROI): How Altitude 22 Hit $100K in 60 Days with Yash Bhatt
03/24/2026
EP 236: Designing for Experience (and ROI): How Altitude 22 Hit $100K in 60 Days with Yash Bhatt
$100K in bookings in the first 60 days. Not from luck. Not from “just listing it on Airbnb.” But from building something intentionally different. In this episode of Branded and Booked, Steph sits down with Yash Bhatt to break down what happens when you approach your short-term rental like a hospitality brand instead of just an investment. After launching their property, Altitude 22, in December 2025, Yash shares that they secured over $100,000 in bookings within the first 60 days and are now on track to exceed $200,000 in their first year, outperforming their original goal of $175,000. Yash walks through his journey from real estate investing into short-term rentals, starting with converting a Scottsdale home into an STR, then taking on a full gut renovation in Sedona, and eventually building Altitude 22 in Maine as a fully realized, design-forward, brand-led property. Throughout the conversation, it becomes clear that these results didn’t come from following the standard STR playbook—but from intentionally doing things differently. We dive into why design is not just aesthetic but directly impacts performance, why doing things the standard way leads to average results, why being local does not make operations easier, and why systems matter more than most hosts realize. Yash shares how the biggest shift came from moving out of an investor mindset and into an operator mindset, where every decision is made through the lens of guest experience. From what guests see when they sit in the hot tub, to how the home flows from space to space, to what the first five minutes of the stay feel like—every detail was designed with intention. And that’s exactly what’s reflected in their bookings. Yash shares that every guest who has booked so far fits their exact ideal guest avatar and recognizes the level of thought that went into the experience. We also break down what experiential hospitality actually means. Not just adding more amenities—but creating moments that don’t show up on a spreadsheet, yet completely change how a guest feels in your space. From custom lighting in the theater room… To guided amenity cards… To thoughtful details like white noise machines and full-size cribs… These are the things that build trust, drive better reviews, and ultimately lead to stronger long-term performance. If you’ve been focused on optimizing your listing but feel like something is still missing, this episode will show you exactly what that is. If you’re a short-term rental owner trying to figure out where your marketing efforts should actually go, I’m breaking it all down inside my free 3-day workshop, STR Marketing Simplified. From April 7–9, we’re diving into the marketing strategies that lead to more bookings, increase guest loyalty, and give you more control over your STR business. We’ll cover how to build a profitable STR brand, the email marketing strategies that convert to bookings, how to make social media work without posting every day, and the truth about influencer marketing for short-term rentals. Save your seat here: The workshop is free, but spots are limited. Connect with Steph: theweberco.com, @theweberco Follow Altitude 22: altitude22maine.com, @altitude22main
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EP 235: The Marketing Strategy That Generated 3.7x ROI and 45% Direct Bookings
03/17/2026
EP 235: The Marketing Strategy That Generated 3.7x ROI and 45% Direct Bookings
Influencer marketing is one of the most polarizing topics in the short-term rental industry. Some hosts swear by it. Others say it’s a complete waste of time. In this episode, I’m sharing what influencer marketing has actually looked like for our clients... and the results it’s produced when it’s done strategically. We’re talking about a boutique hotel campaign that generated a 3.7x ROI, and another property that went from zero direct bookings to 45% direct bookings after implementing the right marketing foundations and influencer partnerships. But those results didn’t happen because someone posted a pretty Reel. They happened because the strategy behind the scenes was built intentionally. In this episode, I walk through the real process behind sourcing influencers, structuring partnerships, negotiating deliverables, and actually tracking results... from website traffic to email subscribers to bookings. Because influencer marketing is not just about exposure. It’s about bringing the right audience into your ecosystem and having the systems in place to convert that attention into real bookings over time. If you’re a short-term rental owner trying to figure out where your marketing efforts should actually go, I’m breaking it all down inside my free 3-day workshop, . From April 7–9, we’re diving into the marketing strategies that lead to more bookings, increase guest loyalty, and give you more control over your STR business. We’ll cover how to build a profitable STR brand, the email marketing strategies that convert to bookings, how to make social media work without posting every day, and the truth about influencer marketing for short-term rentals. Save your seat: Connect with Steph: Learn more about The Weber Co.:
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EP 234: The 90-Day Hotel Transformation (And How It’s Already Driving 30% Direct Bookings) with Andrés Pérez
03/10/2026
EP 234: The 90-Day Hotel Transformation (And How It’s Already Driving 30% Direct Bookings) with Andrés Pérez
What happens when you take an underperforming boutique hotel… and completely reimagine it? In this episode, I’m joined by former client Andrés Pérez, co-owner of The Iceberg Tahoe, and we’re breaking down the story behind transforming what was once the Avalon Lodge in South Lake Tahoe. Andres spent nearly a decade working at Google before transitioning into real estate investing. Like many investors, he started with long-term rentals, then moved into short-term rentals. But eventually he realized something a lot of people in this industry are starting to discover. Scaling single properties is hard. The margins are tighter than people on Instagram make them seem, interest rates change the math, and building a real hospitality business requires something more strategic than just buying one property after another. That realization is what led Andres and his team into the boutique hotel space. In this conversation, we walk through the entire journey of acquiring the property that would eventually become The Iceberg Tahoe. From building broker relationships that led to an off-market opportunity, to negotiating seller financing, raising investor capital, and renovating a 20-room hotel in just 90 days. But the transformation didn’t stop at the renovation. The property had outdated branding, weak reviews, and no real identity that matched the experience Andres wanted to create. Instead of trying to polish what was already there, they made the decision to start fresh. That’s where the branding work came in. Together we built the strategy behind The Iceberg Tahoe. A name designed to be memorable, iconic, and deeply tied to the Tahoe experience. A brand story rooted in mystery, discovery, and the idea that there’s always more beneath the surface. Because branding is not just about making something look better. It’s about creating a story people want to be part of. It’s about giving a property an identity that guests remember, talk about, and come back to. It’s about positioning a business so that marketing actually works. And the early results are already showing up. Just a few months after launch, The Iceberg Tahoe has already seen strong early revenue and is generating a meaningful percentage of direct bookings. Even more interesting, the branding has created real excitement among investors and stakeholders who now feel emotionally connected to the project they helped bring to life. This episode is a behind-the-scenes look at what happens when branding, strategy, and hospitality vision all come together. If you’ve ever wondered what it actually takes to reposition a property, launch a boutique hotel, or build a hospitality brand that stands out in a crowded market, this conversation is packed with insight. Let’s get into it. Connect with Andrés and The Iceberg Tahoe: Connect with Steph: Apply to work with us:
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EP 233: The Strategy Behind Branding and Marketing That Actually Drives Direct Bookings
03/03/2026
EP 233: The Strategy Behind Branding and Marketing That Actually Drives Direct Bookings
You don’t have a marketing problem. You have a branding problem. I know that might sound bold, but after dozens of strategy calls with short-term rental owners and boutique hotel founders, I can tell you this with confidence: most marketing issues are actually brand clarity issues. As we head into peak season, so many of you are thinking about ads, influencers, social posts, email campaigns, SEO. And yes, marketing matters. But if the foundation underneath it isn’t solid, none of it will convert the way you want it to. In this episode, I break down the real relationship between branding and marketing and why you cannot have one without the other. Branding is not your logo. It’s not your color palette. It’s not a Canva mood board. Branding is the emotional connection. It’s the lifestyle you’re selling. It’s the reason someone chooses you instead of another property in the same market. It’s where trust is built. It’s where loyalty is formed. Marketing, on the other hand, is the action. It’s how you distribute that brand into the world. It’s social media, email, Pinterest, YouTube, OTAs, paid ads. But without brand clarity, marketing becomes posting and praying. It becomes throwing spaghetti at the wall and hoping something sticks. And that’s where so many owners get stuck. In this conversation, I walk you through exactly how we approach brand strategy inside our agency. From developing deeply specific audience avatars to crafting mission, vision, core values, positioning, tagline, differentiators, guest experience design, and even the first ten minutes of a stay. Because when branding is dialed in, marketing gets easier. Clearer. More consistent. More profitable. We also talk about the rise of AI in hospitality and why human-centered storytelling matters now more than ever. Hospitality is built on emotion. If your brand doesn’t make people feel something, your marketing will struggle to convert. The biggest takeaway? Everything in branding informs marketing. Every email. Every caption. Every touchpoint. Every piece of signage on your property. If you’re frustrated that your direct bookings aren’t growing the way you hoped, this episode will help you diagnose whether the issue is truly marketing… or if it’s time to strengthen the brand foundation underneath it. And if you’re ready to build a brand that actually fuels your marketing, you’ll want to listen all the way through. Let’s get into it. Connect with Steph: Apply to work with us:
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EP 232: What My Stay at Bolt Farm Treehouse Taught Me About Guest Experience
02/24/2026
EP 232: What My Stay at Bolt Farm Treehouse Taught Me About Guest Experience
Colin and I just spent two nights at Bolt Farm Treehouse and I’ll be honest… I can’t turn the hospitality side of my brain off. If you’re in the short-term rental or boutique hotel world, you already know their story. It’s talked about a lot. But this episode isn’t about the hype. It’s about what it actually feels like to check in as a guest at a high-end brand everyone admires. What surprised me. What impressed me. What made me pause. Because here’s the truth: not everything was perfect. There was a last-minute room switch. An “all-inclusive” experience that wasn’t fully inclusive for dietary needs. A few small design and communication hiccups. And yet… it still worked. We still left feeling connected. Rested. Thought about. Why? Because the welcome was strong. The intention was clear. The storytelling was emotional. From the curated in-room upgrades to the cocktail hour experience to the way they invited guests into something bigger than just a place to sleep, there were so many moments that reminded me what hospitality is actually about. In this episode, I break down: ➡️What they did exceptionally well ➡️Where clarity and alignment could have been stronger ➡️What “all-inclusive” really needs to mean ➡️How guest flow impacts shared spaces like wellness areas ➡️Why appealing to all five senses changes everything And the biggest takeaway? Your property does not have to be flawless to be unforgettable. Excellence isn’t perfection. It’s thoughtfulness. It’s alignment. It’s making sure the experience you promise is the experience your guest actually walks into. If you’re building a micro-resort, refining your STR, or dreaming about something bigger, this one will challenge you in the best way. Let’s get into it. Connect with Steph: Apply to work with us:
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EP 231: Your Name Is Your First Marketing Asset (And Most STR Owners Get It Wrong)
02/17/2026
EP 231: Your Name Is Your First Marketing Asset (And Most STR Owners Get It Wrong)
Let’s talk about something that feels personal… but is actually wildly strategic. Naming your short-term rental or micro resort sounds fun (and it is!), but more importantly... it’s positioning. It’s perception. It’s your first marketing asset. And I see so many owners starting with the name before they’ve ever gotten clear on their guest, their brand messaging, or the experience they’re actually building. In this episode, I’m walking you through why that’s backwards, and what to do instead. We’re diving into real client stories, including why Freestone Lodge became , how was rooted in legacy and storytelling, and why was a strategic SEO decision. Your name should signal a feeling. It should act like a magnet for the right guest. And yes, sometimes SEO matters, but it has to work alongside strategy, not replace it. If you’ve been stuck on what to name your property (or wondering if you got it right), this episode will give you a framework that supports bookings, brand equity, and long-term growth. If you’re building something meaningful, don’t let the name be an afterthought. It deserves more than five minutes and a ChatGPT prompt. Enjoy this episode! Connect with Steph:
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EP 230: The Parts of Boutique Hospitality No One Talks About with Beata Lornic
02/10/2026
EP 230: The Parts of Boutique Hospitality No One Talks About with Beata Lornic
I need you to hear this story. A stay-at-home mom with a traveling husband hit a breaking point with suburban life and said, “If I’m doing this, I might as well be at the beach.” Her husband agreed to buying a beach house only if it made financial sense. So she made it work. Ninety days later, they closed on their first short-term rental on the coast of North Carolina. It performed not because she followed a guru or a playbook, but because she designed the experience the way she wanted to vacation. That mom is Beata Lornic, and this episode of Branded & Booked is one of the most grounded conversations I’ve had about what actually works in short-term rentals. Her early success led to rapid growth, and then the hard stuff hit. Hurricanes destroyed properties. STR bans and neighbor pushback followed. Markets stopped being forgiving. Instead of quitting, she rebuilt, shifted inland, refined her model, and focused on intentional, high-confidence properties that fit her life and risk tolerance. If you take one thing from this episode, let it be this: the hosts who are still winning aren’t doing more. They’re being more intentional. If you’re overwhelmed by the noise or wondering what still works in 2026, this conversation will ground you. Connect with Steph: Connect with Beata:
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EP 229: 5-Star Hotel Principles Every STR & Boutique Hotel Owner Should Know with Katie Cline
02/03/2026
EP 229: 5-Star Hotel Principles Every STR & Boutique Hotel Owner Should Know with Katie Cline
The moment a guest opens your door, you’re no longer just a real estate investor, you’re running a hospitality business. In this episode, I’m sitting down with my friend Katie to talk about something a lot of hosts say they care about, but don’t always know how to execute: true hospitality. Katie spent years in global PR and communications for brands like W Hotels, Ritz-Carlton, Le Méridien, and more, and now owns and operates three short-term rentals while co-hosting a fourth. She’s lived on both sides of the industry, and she has a very grounded perspective on what it really means to move from “real estate investor” to “host.” We talk about the moment you open your doors and how, from that point on, you are running a hospitality business, not just holding an asset. Katie shares a hotel study that found the first ten minutes of a guest’s arrival sets the tone for their entire stay, and we unpack what that looks like inside an STR: clear directions, lights that actually come on, intentional amenities, and those small, thoughtful touches that make guests feel seen instead of nickel-and-dimed. We also get into bachelorette groups, kids and pets, and why welcoming every member of the family changes how people experience your space and how they talk about it later. Katie walks us through her own portfolio in Lake George, Saratoga Springs, and the Finger Lakes, and how staying in a destination as a guest shaped what she looked for as an owner. We talk about design gaps, experience gaps, and why she’s now exploring boutique motels and hotels with the same heart for hospitality she brings to her STRs. If you’ve ever felt the tension between automation, profit, and genuinely caring for the people in your homes, this conversation will feel like a reset and a reminder of why this work matters. Connect with Steph: Connect with Katie: @
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EP 228: What Actually Built Our Wealth (And What Didn’t)
01/27/2026
EP 228: What Actually Built Our Wealth (And What Didn’t)
In this episode, I’m talking honestly about wealth, real estate, and the parts of the journey that usually get left out online. The “we went from nothing to millions” stories can make it feel like you’re behind, when in reality, a lot of those results were shaped by timing, market conditions, and decisions that can’t be duplicated today. Colin and I walk through our actual financial path, from student loan debt and modest incomes to buying and selling homes, paying off debt, and building equity in ways we never could have predicted. I share what worked, what I would do differently, and why I’m much more cautious about short-term rentals in today’s market, with more focus now on long-term strategy, boutique hotels, and micro-resorts. We also talk through our upcoming camper life decision and what that really looks like financially. This is all about intentional choices, clear boundaries, and understanding risk. If you’ve ever questioned your progress or felt behind because of what you see online, this episode is meant to bring perspective, not pressure. Connect with me: 📸 🌐
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EP 227: $300K Revenue Increase Breakdown: How Marketing Assets Impact Revenue and Valuation
01/21/2026
EP 227: $300K Revenue Increase Breakdown: How Marketing Assets Impact Revenue and Valuation
In this episode, I’m breaking down the real ROI of marketing for boutique hotels, micro resorts, and short-term rental owners, and I’m doing it with actual numbers, not fluffy marketing talk. One of the biggest questions I hear from owners is, “What’s my ROI on marketing?” And the truth is, most hospitality businesses are looking at marketing the wrong way. It’s not an expense you justify month to month. It’s an income-producing asset that impacts revenue, margins, and the long-term value of the business you’re building. I walk through a realistic boutique hotel example and show how marketing assets like branding, email marketing, social media, and a direct booking ecosystem can conservatively add around $300,000 per year in revenue, and potentially $800K to $1M in valuation when it comes time to sell. No unicorn assumptions. No perfect markets. Just simple math and strategy that most owners are (unfortunately) not leveraging. We talk about what marketing assets actually are, why relying solely on OTAs leaves you with no leverage, and how things like pricing power, owned demand, and direct bookings give you more control over your business. I also break down why social media is not just about visibility, but credibility and conversion, and why an email list is one of the most overlooked assets in hospitality. This episode also covers what to realistically expect from a marketing agency, how to evaluate ROI beyond just “new bookings,” and why sometimes the biggest win is reclaiming profit you’re currently giving away in OTA fees. If you’re building a boutique hotel, micro resort, STR portfolio, or even a single high-performing property and you care about long-term growth, cash flow, and exit value, this conversation will help you rethink how marketing fits into the bigger picture of your business. Connect with me: 📸 🌐
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EP 226: How Personal Branding Drives Trust, Bookings, and Growth in Hospitality
01/14/2026
EP 226: How Personal Branding Drives Trust, Bookings, and Growth in Hospitality
In this episode, I’m diving into why personal branding in 2026 is no longer optional, especially if you’re in boutique hospitality. If you’re building short-term rentals, a co-hosting or property management business, a boutique hotel, or a micro resort, your personal brand is becoming one of the biggest drivers of trust, connection, and bookings. We talk through what a personal brand actually is (and how it’s different from your property or business brand), why people connect to people (not logos), and how personal story builds trust long before a booking ever happens. I share real examples from my own journey building The Weber Co. and Cabins on the Cumberland, including how showing up online consistently helped us find partners, grow our audience, and create deeper loyalty with guests. I also break down what I’ve observed from brands in the hospitality space that are doing this well, why we’re in a trust recession, and how human connection is becoming a major differentiator in a crowded market. This episode is for anyone who feels hesitant about showing up online, unsure what to share, or worried about blending personal and business in a way that still feels aligned. If you want to grow bookings, attract the right guests or owners, and build something that lasts beyond algorithms and trends, this conversation will help you rethink how your personal brand fits into the bigger picture. Connect with me: 📸 🌐
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EP 225: Camper Life in 2026: Our 1-Year RV Plan
01/06/2026
EP 225: Camper Life in 2026: Our 1-Year RV Plan
We’re kicking off 2026 with a decision that has nothing to do with quarterly goals and everything to do with the kind of life we want to live. In this episode, I’m pulling back the curtain on why our family is planning a full year of camper life — how the idea started, what finally pushed us to commit, and why this felt like a now-or-never moment. I share a glimpse into the planning process, the routes we’re dreaming about, and the realities of doing this with two kids, two businesses, and a lot of unknowns. I also talk honestly about the tension that comes with choosing something outside the “normal” path — especially when your decisions shape your kids’ childhoods. The excitement, the fear, the opinions, and the very real questions that come up when you step away from routine in pursuit of more freedom, flexibility, and presence. This episode isn’t about RV hacks or minimalism. It’s about lifestyle design, making bold choices before life makes them for you, and asking the hard question: why are we working so hard if we’re not actually living the life we want? If you’ve ever felt that itch for something different — this one’s for you. Connect with me: 📸 🌐
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EP 224: What I Outgrew in 2025: Business Growth, Family-First Decisions, and Redefining Success as an Entrepreneur
12/31/2025
EP 224: What I Outgrew in 2025: Business Growth, Family-First Decisions, and Redefining Success as an Entrepreneur
This final episode of Branded and Booked is a year-end reflection on what I outgrew in 2025 and what I’m intentionally carrying into 2026. I talk about finishing a 12-cabin micro-resort and what it really feels like to build something big when the risk is real and personal. I share lessons from growing The Weber Co. and Hosted by the Webers, including getting clearer on alignment, pricing our expertise with confidence, and saying no to opportunities that don’t fit. A major theme of this episode is family-first decision making. I share how becoming more present with my kids reshaped my goals, my pace, and even who I look to as role models. I’m still ambitious — but I’m no longer chasing growth that competes with the life we want. I also reflect on what I deprioritized this year, including my health and marriage, and what I’m recommitting to moving forward. This episode is about choosing alignment over comparison, staying rooted in your own definition of success, and giving yourself permission to celebrate how far you’ve come. If you’re closing out the year questioning what still fits and what you’re ready to release, this episode will resonate. Connect with me: 📸 🌐
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EP 223: We Built a 12-Cabin Micro Resort: Here’s What It Really Took
12/29/2025
EP 223: We Built a 12-Cabin Micro Resort: Here’s What It Really Took
It’s done. Cabins on the Cumberland is officially complete. In this episode, I’m sharing what it really took to build a 12-cabin micro resort with an event venue, game center, and year-round amenities — from construction milestones and financing lessons to direct bookings, full buyouts, and what’s next. We talk through: How the build unfolded over 2.5 years What I’d do differently with underwriting and reserves How we’ve maintained 30–50% direct bookings Why full property buyouts (weddings, retreats, church groups) are the future The unglamorous realities no one posts about — dead season, cash flow, and learning as you go This is a raw, behind-the-scenes look at building a destination property — not just something that looks good online, but something designed to last. If you’re building, scaling, or dreaming about a micro resort or event-driven STR, this episode will give you real context, not theory. Connect with me: 📸 🌐
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EP 222: Short-Term Rental Investing: What I’d Do Differently Now
12/23/2025
EP 222: Short-Term Rental Investing: What I’d Do Differently Now
If I were starting over in short-term rentals today, I wouldn’t rush into the first deal just to say I owned one — and I definitely wouldn’t invest where everyone else is telling you to. In this episode, I’m walking you through our real journey: buying our first STR, building a six-figure co-hosting business, and realizing pretty quickly what wasn’t the right long-term play for us. We talk about market selection, cash flow vs. equity, why I’d avoid certain oversaturated markets now, and what I wish I had understood sooner about renovations, contracts, and boundaries. If you’re in the “should we buy?” or “what’s our next move?” phase — or you’re thinking bigger than single-family STRs — this episode will help you slow down and make smarter, more intentional decisions. We cover: The investing choices I’d change if I started over Why market selection matters more than ever Cash flow vs. long-term equity (and how I think about it now) What co-hosting actually looks like behind the scenes Why we’re focused on micro resorts and boutique hotels moving forward Connect with me: 📸 🌐
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EP 221: 2026 Predictions: Branding, Direct Booking & Personal Brands
12/16/2025
EP 221: 2026 Predictions: Branding, Direct Booking & Personal Brands
2026 is not the year to play it safe — and it’s definitely not the year to keep relying on Airbnb alone. In this episode of Branded and Booked, I break down what I see coming next for short-term rentals, boutique hotels, micro-resorts, and the investors behind them — and why branding, direct strategy, and personal visibility are no longer optional. From platform changes and rising fees to the growing gap between checkbox amenities and truly curated guest experiences, this conversation is a wake-up call for hosts who want longevity, leverage, and real brand value. In this episode, we cover: Why more investors are shifting away from single-family STRs and toward boutique hotels, micro-resorts, and larger experiential projects The real cost of relying solely on Airbnb — and why 2026 is the year direct booking strategies become essential Why design alone isn’t enough (and what real brand strategy actually includes) How brand clarity directly impacts the guests you attract — and the problems you avoid The rise of personal branding for hosts, operators, and real estate investors with bigger visions What it actually looks like to leverage your personal brand to attract partners, clients, and opportunities Why the guest experience gap is widening — and how curated rituals, storytelling, and intentional touchpoints win The evolution of influencer marketing (no more random trades, ever) Why hospitality brands are becoming media brands — and how content now drives demand How strong branding and marketing directly increase the exit value of your properties Connect with me: 📸 🌐
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EP 220: 2025 Wrapped: Explosive Growth, Hard Truths, and Our Wild Plan for 2026
12/11/2025
EP 220: 2025 Wrapped: Explosive Growth, Hard Truths, and Our Wild Plan for 2026
2025 has been one of the biggest years of growth I’ve ever had — across three hospitality businesses, inside my personal life, and in the direction I’m heading for 2026. I’m breaking down what worked, what stretched me, and what I’m changing moving forward. I walk through each business — The Weber Co., Hosted by the Webers, and Cabins on the Cumberland — and share the real numbers, the mindset shifts, the growing pains, and the wins. I also open up about the conversations Colin and I have been having about our boys, school, where we want to live, and why “camper life” is the plan for next year. If you’re building something big, navigating pivots, or trying to figure out how to scale without losing yourself in the process… this one’s for you. Connect with me: 📸 🌐 If this episode was helpful, I'd love you to leave a 5-star review and share it with another business owner who’s ready to take control of their business and bookings.
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EP 219: How We Drove $40K in Direct Bookings for Tremont Lodge Using an Integrated Marketing Strategy
10/22/2025
EP 219: How We Drove $40K in Direct Bookings for Tremont Lodge Using an Integrated Marketing Strategy
In this bite-sized solo episode, I’m breaking down the insane results we’ve helped our client, Tremont Lodge, achieve since partnering in spring 2025. From stock photos and low engagement to over $40,000 in tracked direct bookings, you’ll hear exactly how an integrated marketing strategy — blending social media, email, influencer collaborations, and automation — completely transformed their results. I’ll walk you through the story from the very beginning: where Tremont was when they came to us, the first steps we took to revamp their brand presence, and how each piece of the strategy now works together to drive measurable growth. What You’ll Learn How we turned uninspired, stock-driven content into a story-driven brand experience that connects The 3 C’s we use with every client: Content, Conversations, and Collaborations The power of ManyChat funnels and promo codes for tracking real ROI on organic content How influencer partnerships drove more than $16K in direct bookings — and how to choose the right creators for your season Why timing matters for influencer stays and how to shift focus in slower seasons Ways to integrate organic, paid, and email marketing so they all amplify one another Key Takeaways If you’re a boutique hotel, short-term rental, or small business wondering how to actually track what’s working in your organic marketing — this episode gives you the blueprint. From codes to lead funnels, I’ll show you exactly how to build a strategy that drives bookings, builds your list, and grows your brand all year long. Connect with me: 📸 🌐 If this episode was helpful, I'd love you to leave a 5-star review and share it with another business owner who’s ready to take control of their business and bookings.
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EP 218: How Strategy-Driven Interiors Are Winning in Today’s STR Market with Jordan from Somerled Designs
10/08/2025
EP 218: How Strategy-Driven Interiors Are Winning in Today’s STR Market with Jordan from Somerled Designs
Three years ago, it was enough for your Airbnb to have cute décor and a decent location. Today? The game has changed. In this episode, Steph sits down with Jordan, co-founder of Somerled Designs, to talk about what it really takes to compete in the 2025 short-term rental market. You’ll learn how Somerled has scaled from a college-friend side hustle to 50+ design projects per month, why they pair market research with creative interiors, and how their signature approach—“where strategy meets design”—helps investors turn underperforming listings into high-return assets. Whether you’re investing in a new property or trying to breathe life into an existing one, this conversation will completely shift how you think about design, guest experience, and ROI. Connect with Somerled Designs Website: Instagram: Connect with Steph Website: Instagram:
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Ep 217: What 5 STR Owners Changed in Their Marketing—And the Direct Booking Results They Saw
09/30/2025
Ep 217: What 5 STR Owners Changed in Their Marketing—And the Direct Booking Results They Saw
You don’t have to stay stuck on the OTA hamster wheel. 👏 In this episode, I’m pulling back the curtain on real short-term rental owners who decided enough was enough—and took control of their marketing. You’ll hear from five amazing hosts who implemented the exact strategies I teach inside and saw direct booking results they didn’t think were possible: ✨ Kathleen in the Poconos, who clarified her guest avatar (big groups celebrating milestones) and used content pillars to launch a direct booking site. ✨ April in Lake Tahoe, who leaned into lifestyle photography and a referral-only model to position her co-hosting business as exclusive. ✨ Debra in Blue Ridge, GA, who branded her cabins as the dog-devoted stays and booked three guests through her site in the very first week of email funnels. ✨ Jess in Northern Michigan, who turned a great visual brand into a marketing system with email and social—without burning out. ✨ Nolan, who grew from a Caribbean villa to a boutique hotel in Utah, using story-driven marketing to book his biggest stay yet: over $30K. 👉 Every single one of them started with the same foundation: . If you’re ready to: Nail your guest avatar so your content actually attracts the right people Build a direct booking engine with email marketing that works while you sleep Position your brand so guests happily pay more …then Bootcamp is where you need to be. ⚠️ Doors close October 1. Don’t wait. Join us here: Meet Today’s Guests & Connect With Them ✨ April – Modern Mountain Vacations 📍 Lake Tahoe, CA & NV | Boutique STR consulting & co-hosting business 🔗 Follow along: | ✨ Kathleen – Discovered in Travels 📍 Poconos, Pennsylvania | Short-term rental business & travel experiences 🔗 Follow along: | ✨ Jess – Wander North Rentals 📍 Traverse City, MI | Real estate expert specializing in STR investments 🔗 Follow along: | ✨ Debra – Shiny Apple Cabins 📍 Blue Ridge, GA | Dog-friendly mountain view & creekside cabins with private dog park 🔗 Follow along: | Instagram: ✨ Nolan – Caribbean Vista + Boutique Hotel 📍 Roatán, Honduras & Southern Utah | Luxury villa + boutique hotel co-hosting 🔗 Follow along:
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EP 216: Are direct bookings just a trend?
09/23/2025
EP 216: Are direct bookings just a trend?
Don’t forget — kicks off today (Sept 23–25)! It’s a free 3-day workshop where I’ll walk you through how to rely less on OTAs and build a marketing system that works. Save your seat (or catch the replays if you can’t make it live). 👉 Are direct bookings just a trend… or the future of your short-term rental business? In this episode of Branded and Booked, I’m diving into one of the most important conversations I’ve had with STR hosts over the last two years: should you go all in on a direct booking strategy, and if so, when? Airbnb isn’t going anywhere, but the constant policy and fee changes remind us that we don’t own that platform. What we can own is our brand, our guest relationships, and a marketing strategy that brings in more control and more revenue. Here’s what I cover in this episode: Why direct bookings aren’t just a passing trend The shift I’m seeing with Airbnb policies in 2025 and how it impacts us as hosts When to start your direct booking strategy (hint: the best time is today) The key marketing levers that actually move the needle — SEO, email marketing, and yes, social media when it makes sense Real-life examples of how I’ve approached direct bookings with my own properties This conversation is packed with clarity and action steps so you can move forward with confidence. Resources & Links: Reserve your spot in the STR Marketing Simplified Workshop (Sept 23–25) → Follow me on Instagram for more tips and behind-the-scenes: If you enjoyed this episode, leave a quick review and share your favorite takeaway! I can’t wait to see you inside!
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EP 215: The 3 C’s of Social Media Strategy for Short-Term Rentals
09/16/2025
EP 215: The 3 C’s of Social Media Strategy for Short-Term Rentals
If you’ve ever wondered how to make social media actually work for your short-term rental, boutique hotel, or micro resort—this episode is for you. I'm breaking down my 3 C’s of Marketing on Social Media Strategy that I've been teaching since 2020. These tried-and-true pillars have helped businesses across industries grow their brands, book more clients, and build genuine connections. In this episode, you’ll learn: How to develop a content strategy rooted in your brand stories and guest experience. Why conversations (and engagement funnels like ManyChat) are essential to boost visibility and track bookings. How to approach collaborations and influencer marketing in a way that actually drives results. I'm also shareing real client examples, proven strategies, and practical ways you can implement the 3 C’s in your own business right now. And if you’re ready to go deeper? Be sure to save your seat for my free 3-day workshop, , happening September 23–25. I'll walk you through these strategies in even more detail, plus give you examples and tools you can apply immediately. A replay will be available for a limited time, but you’ll get the most out of being there live. 👉 Resources & Links: Reserve your spot in the STR Marketing Simplified Workshop (Sept 23–25) → Follow me on Instagram for more tips and behind-the-scenes: If you enjoyed this episode, leave a quick review and share your favorite takeaway!
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EP 214: Mistakes STR Owners make with marketing
09/10/2025
EP 214: Mistakes STR Owners make with marketing
Are you running yourself ragged trying to market your short-term rentals… and still not seeing results? You’re not alone. In today’s episode of Branded and Booked, I’m digging into the top two mistakes I see STR hosts make with their marketing—mistakes that cost you time, money, and bookings. Here’s what we cover: Why splitting your attention across multiple property accounts and brands is actually holding you back The difference between “spaghetti marketing” and strategy (and how to stop wasting energy) The two non-negotiables every STR owner needs in place before worrying about social media How a streamlined brand and direct booking setup can put thousands back in your pocket each year 🎉 And don’t forget: I’m hosting , a free 3-day workshop happening September 23–25. If you’re ready to build a brand that stands out and a direct booking strategy that actually works, grab your spot . Replay will be available if you can’t join live. Follow along on Instagram for more tools, strategies, and behind-the-scenes of how we’re building guest-first brands in the STR space.
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