Discussions led by the Council for Advancement and Support of Education (CASE) where various leaders explore leadership issues related to advancement.
info_outline Episode 67: Voices From the Field – A Conversation with Serge Sych – Crisis Management 05/03/2022
Episode 67: Voices From the Field – A Conversation with Serge Sych – Crisis Management This episode, we welcome back Serge Sych, Vice President for Enrollment Management, Career Services and Alumni Relations at Central European University in Vienna, Austria and Budapest, Hungary. Serge shares the lessons he has learnt through experiencing political unrest and forced relocation of Central European University, including how to best manage a crisis, and why engaging with your alumni and stakeholders is vital during challenging times. Also, find out why a crisis communications plan is not enough and how you can best prepare your institution for the unpredictable.
info_outline Episode 66: Voices From the Field: A Conversation with Gustavo Segui – Challenging the Status Quo Through Design Thinking 04/25/2022
Episode 66: Voices From the Field: A Conversation with Gustavo Segui – Challenging the Status Quo Through Design Thinking Our voice from the field is Gustavo Segui, Director of Marketing & Advancement at International School of Curitiba in Brazil and Group Leader–Admissions, Marketing & Communications and Advancement at American International Schools in the Americas (AMISA), a non-profit association. Gustavo shares how he became passionate about education, why fighting against the status quo in the education sector is important, and how design thinking as an approach to challenge our assumptions and solve problems can lead to the creation of innovative solutions. Also, find out what he hopes to leave as his legacy and what the next 12 months looks like for him and his team.
info_outline Episode 65: Voices From the Field - A Conversation with Mikaeli Costello – Behind the Motto “For Alumni, By Alumni” 04/18/2022
Episode 65: Voices From the Field - A Conversation with Mikaeli Costello – Behind the Motto “For Alumni, By Alumni” We welcome another voice from the field, Mikaeli Costello, Chief Community Engagement Officer at The University of Queensland (UQ) in Australia. Mikaeli shares her passion for delivering authentic value to UQ’s alumni community and how her team meets the needs of their international alumni, including bringing together alumni and partners through their . Also, find out how UQ provides a platform for researchers to tackle world issues on Doomscroll Remedy, a podcast series launched earlier this year.
info_outline Episode 64: Voices From the Field - A Conversation with Mark Phillips – Solving Problems Through Giving 04/12/2022
Episode 64: Voices From the Field - A Conversation with Mark Phillips – Solving Problems Through Giving Our voice from the field this episode is Mark Phillips, Owner and Managing Director at Bluefrog Fundraising Limited in London, United Kingdom. Mark shares the findings of his latest study on the long-term effects of COVID-19 on fundraising, as well as on giving tendencies and whether it is possible to predict post-pandemic donor trends. Also, hear how giving is combating feelings of hopelessness and injustice.
info_outline Episode 63: Voices From the Field – A Commitment From the Whole Industry Is What We Need 04/04/2022
Episode 63: Voices From the Field – A Commitment From the Whole Industry Is What We Need Our guest this episode is Sue Birch, Principal Consultant at Sue Birch Consulting, specialising in fundraising operations and advancement services. Sue shares what to consider when implementing technology to support your institution’s advancement services, including whether your issue is truly grounded in technology deficits. Listen in to hear her insights on the importance of succession planning and how the solution to challenges facing advancement services requires a commitment from the whole industry. More information on the CASE Global Reporting Standards referenced in this episode can be found .
info_outline Episode 62: Voices From the Field – A Conversation with Jan Abernathy – Overcoming Pushback Through Uncomfortable Conversations 03/28/2022
Episode 62: Voices From the Field – A Conversation with Jan Abernathy – Overcoming Pushback Through Uncomfortable Conversations Our voice from the field this episode is Jan Abernathy, Chief Communications Officer at The Browning School in New York City and conference chair for . Jan shares what the advancement sector looks like through the lens of diversity, equity, inclusion, and belonging (DEIB). Listen in to hear how opinions on DEIB differ between generations, the impact this has on your institution, and how you can overcome pushback through uncomfortable conversations.
info_outline Episode 61: Voices From the Field – A Conversation with Anna Rottenecker – Philanthropy in Hong Kong and Fundraising Across Borders 03/21/2022
Episode 61: Voices From the Field – A Conversation with Anna Rottenecker – Philanthropy in Hong Kong and Fundraising Across Borders This episode, we are joined by Anna Rottenecker, Executive Director at Chapel & York Hong Kong Foundation. Anna shares about her career journey and how she first encountered the challenges of international fundraising during her time with the Association for the Prevention of Torture. Also, learn about the intricacies involved in an organisation setting up an international foundation compared to utilising a pre-existing foundation, and hear her insights on the philanthropy landscape in Hong Kong, including how the legacy of giving is evolving through the generations.
info_outline Episode 60: Voices From the Field - A Conversation with Beth Smith - Supporting Our Institutions and Celebrating Their Successes 03/14/2022
Episode 60: Voices From the Field - A Conversation with Beth Smith - Supporting Our Institutions and Celebrating Their Successes Our voice from the field this episode is Beth Smith, CASE Executive Director, United States and Canada. Listen in to get to know Beth including how she was lured out of retirement by CASE, how she is tackling current challenges shared by millions, and what she is looking forward to this year. Stay tuned for the occasional episode with Beth joining Brad as co-host for CASE xChange.
info_outline Episode 59: Voices From the Field - A Conversation with John Gough – How Data Can Inform Your Best Decisions and CASE DRIVE/ 2022 03/07/2022
Episode 59: Voices From the Field - A Conversation with John Gough – How Data Can Inform Your Best Decisions and CASE DRIVE/ 2022 This episode we are joined by John Gough, Senior Executive Director for Advancement Data Operations, The University of Texas at Austin, United States and conference chair for . Listen in to hear why collecting and analysing data is so important for all areas of an institution, including leadership. John gives us a sneak peek into what attendees can expect at DRIVE/ 2022 and provides recommendations for advancement professionals who want to utilise emerging cloud-based solutions and AI technology.
info_outline Episode 58: Voices From the Field – A Conversation with Ani Sharma – It’s Time for Communication Leaders to Have a Seat at the Table 02/28/2022
Episode 58: Voices From the Field – A Conversation with Ani Sharma – It’s Time for Communication Leaders to Have a Seat at the Table In this episode, we welcome Ani Sharma, Director of Communications & Strategic Relations at Duke-NUS Medical School in Singapore. Reflecting on his 22 years of experience in advancement, Ani shares how working across India, the Middle East, and Singapore has developed his cultural understanding and how he uses this knowledge in his current role. Listen in to hear his insights on measuring impact and outcomes in communications and why communication leaders should have a seat at the table.
info_outline Episode 57: Voices From the Field - A Conversation with Robert Heather - Why Philanthropy Is Critical for the Arts 02/21/2022
Episode 57: Voices From the Field - A Conversation with Robert Heather - Why Philanthropy Is Critical for the Arts Robert Heather, Executive Director at the Art Gallery Society of New South Wales in Australia, is this episode’s voice from the field. With over 30 years of experience across three capital cities at art galleries, museums, libraries, and a university, Robert shares the trends he’s witnessed during his career and why philanthropic funding for the arts is critical. Listen in to hear his insights on the similarities and differences between the arts and higher education sectors, including which principles are fundamental to both sectors.
info_outline Episode 56: Voices From the Field - A Conversation with Stephanie Flemming - The Importance of Relationships and a Passion for the Cause 02/14/2022
Episode 56: Voices From the Field - A Conversation with Stephanie Flemming - The Importance of Relationships and a Passion for the Cause Our guest for this episode is Stephanie Flemming, Advancement Coordinator at the University of Southern Queensland (USQ) in Toowoomba, Australia. Stephanie reflects on her journey into advancement, which started with no knowledge of advancement and five filing cabinets filled with loose donor information. Now an expert in cultivating donor relationships and developing philanthropic programmes, she shares how multimillion-dollar endowments and bursaries are helping USQ’s rural and regional students.
info_outline Episode 55: Voices From the Field - A Conversation with Peter Hayashida 02/07/2022
Episode 55: Voices From the Field - A Conversation with Peter Hayashida Our voice from the field this episode is Peter Hayashida, former Vice Chancellor for University Advancement, University of California, Riverside (UCR) and former President, UCR Foundation. In Peter’s 25 years with the university, he has had many career highlights including helping to raise over $300 million in the most recent campaign Living the Promise: The Campaign for UC Riverside. Listen in as he reflects on the fundraising trends that have contributed to developing the art and science of advancement and why he believes a diverse workforce and dynamism is important for the future of fundraising.
info_outline Episode 54: Voices From the Field - A Conversation with Nick Blinco 02/01/2022
Episode 54: Voices From the Field - A Conversation with Nick Blinco Joining us for our first episode of 2022 is Nick Blinco, Vice President (Advancement) at The University of Melbourne in Australia. Upon the conclusion of the University’s Believe campaign in 2021, Nick shares some campaign successes and his outlook for the coming year. As the conference chair for CASE’s upcoming , he also shares his vision for the conference, ensuring cross country and multisectoral content.
info_outline Episode 53: Voices From the Field - A Conversation with Mike Richey 11/23/2021
Episode 53: Voices From the Field - A Conversation with Mike Richey Joining us for our last episode of 2021 is Mike Richey, Vice President for Philanthropy and Alumni Engagement at the University of Kentucky in Lexington, United States. In Mike’s 50 years with the university, he was a pioneer of advancement and has had many career highlights, including helping to raise over $2.5 billion. Hear about the University of Kentucky’s current campaign, his views around giving trends that will continue into the future, and why he believes student philanthropy is import
info_outline Episode 52: Voices from the Field - A Conversation with Kade Hamalainen 11/15/2021
Episode 52: Voices from the Field - A Conversation with Kade Hamalainen Kade Hamalainen, Philanthropy Executive at Bush Heritage Australia joins us in this episode. Hear about his experience in the CASE Graduate Trainee Programme, where he was hosted at the University of Sydney, and his current role focusing on partnering with Indigenous communities to protect the Australian landscape and native species. Discover how the Bush Heritage Australia story began, as well as how the next decade will be a critical time for the organisation and the Australian environment.
info_outline Episode 51: Voices from the Field - A Conversation with Ann Snyder 11/09/2021
Episode 51: Voices from the Field - A Conversation with Ann Snyder Our guest for this episode is CASE’s own Ann Snyder, who is the Director of Independent and International Schools. Ann shares what an integrated advancement model can look like in schools, highlighting that flexible thinking and the support from the Head of School are what will ultimately predict the success of any institutional change. Also, hear insights on the latest annual giving trends from the recent CASE schools survey, including her advice on how your institution can sustain these positive trends.
info_outline Episode 50: Voices from the Field - A Conversation with Patrice Maher 11/01/2021
Episode 50: Voices from the Field - A Conversation with Patrice Maher Patrice Maher, Major Gifts Officer at Telethon Kids Institute in Perth, Australia, joins us to share her experience in the CASE Graduate Trainee Programme with her host institution, Monash University, and her current role with a not-for-profit medical research institute. Hear about the four research focus areas of Telethon Kids and how the Channel 7 Perth Telethon supports Telethon Kids, along with 65 other independent children’s health not-for-profits in creating a community of happy, healthy kids.
info_outline Episode 49: Voices from the Field - A Conversation with Rob Henry 10/25/2021
Episode 49: Voices from the Field - A Conversation with Rob Henry Our guest for this episode is CASE’s own Rob Henry, Vice President, Development, Culture, and Talent. Through explaining what diversity, equity, inclusion, and belonging (DEIB) are, Rob highlights their importance to an organisation’s values and net income. Listen in to hear how understanding systemic issues and leadership buy-in are key in successfully integrating a DEIB strategy into an organisation's culture.
info_outline Episode 48: Voices From the Field – A Conversation with Daniel Martin 10/19/2021
Episode 48: Voices From the Field – A Conversation with Daniel Martin Our guest for this episode is Daniel Martin, Director of Foundation and Executive Officer at St Aloysius’ College in Sydney, Australia. With experience in philanthropy and engagement in the higher education, medical research, and not-for-profit sectors, listen in as he shares elements of St Aloysius’ College’s upcoming philanthropic campaign, the advantages to a school having a foundation, and philanthropic trends in the schools' sector we can expect.
info_outline Episode 47: Voices From the Field – A Conversation with Natasha Tan 10/11/2021
Episode 47: Voices From the Field – A Conversation with Natasha Tan Our guest for this episode is Natasha Tan, Assistant Director, Major Gifts at Nanyang Technological University (NTU). Heather and Brad congratulate Natasha on her new role with NTU and discuss the differences between Australian and Singaporean cultures of giving back. Also, hear how her experience in the CASE Graduate Trainee Programme shaped her decision around wanting to make an impact, including ensuring every student gets equal opportunities in educational endeavours.
info_outline Episode 46: Voices From the Field - A Conversation with Fiona Johnston 10/04/2021
Episode 46: Voices From the Field - A Conversation with Fiona Johnston Our guest for this episode is Fiona Johnston, Principal of St Hilda’s Anglican School for Girls in Perth, Western Australia and a member of the CASE Council for Asia-Pacific. Celebrating St Hilda’s 125 years, listen in to learn about St Hilda’s targeted programmes that aim to inspire women in leadership, as well as how they went about securing philanthropic and corporate partnerships to support their Indigenous students and students interested in science, technology, and engineering.
info_outline Episode 45: Voices From the Field - A Conversation with Mark Sollis 09/27/2021
Episode 45: Voices From the Field - A Conversation with Mark Sollis In this episode, Mark Sollis, Strategist and Creative for the global advancement consulting company, D3 Advancement Studio, shares his passion for personalisation and the reason your stakeholders expect a tailored experience. Hear why disruptive thinking, will protect you against behavioural phenomena. Listen in to learn about static and dynamic stability in data systems, and how digital engagement should be a feature in any engagement strategy, even in a post-pandemic environment.
info_outline Episode 44: Voices From the Field - A Conversation with Steven Shattuck 09/20/2021
Episode 44: Voices From the Field - A Conversation with Steven Shattuck Our guest for this episode is Steven Shattuck, Chief Engagement Officer at Bloomerang and author of Robots Make Bad Fundraisers: How Nonprofits Can Maintain the Heart in the Digital Age. Hear how technology can help build relationships with donors and supporters, and if used incorrectly, can stunt the progression of these relationships and hinder the donor experience. Listen in to hear if giving days are effective as a fundraising strategy and what personally donating to your institution can teach you.
info_outline Episode 43: Voices From the Field - A Conversation with Tracy Chalk 09/13/2021
Episode 43: Voices From the Field - A Conversation with Tracy Chalk Our guest for this episode is Tracy Chalk, Chief Marketing Officer at The University of Newcastle, Australia. Hear about the three campaigns that earned the university one Gold Award, three Silver Awards and one Bronze Award in the 2021 Circle of Excellence Awards. Hear how these campaigns utilised storytelling to connect with future students, alumni, and the Indigenous and Torres Strait Islander communities, as well as how the university supports the advancement of Indigenous education and culture.
info_outline Episode 42: Voices From the Field – A Conversation with Maggy Liu 09/06/2021
Episode 42: Voices From the Field – A Conversation with Maggy Liu Our voice from the field this episode is Maggy Liu, Associate Director of Development at The University of Sydney, Australia. Maggy takes us on her journey of discovering her passion for advancement which was confirmed through her experience with the CASE Graduate Trainee Programme. She also shares her thoughts around what it takes to be an advancement professional during the current pandemic (hint: a passion for making an impact partnered with tenacity and resilience).
info_outline Episode 41: Voices From the Field - A Conversation with Liz Allen 08/30/2021
Episode 41: Voices From the Field - A Conversation with Liz Allen Our guest for this episode is Liz Allen, Director of Communications and Marketing at Seoul Foreign School in South Korea. Backed by her global career and expertise in digital marketing, Liz shares her insights around social media, including which platforms are best for an institution to connect with current students, alumni, and their community. Furthermore, discover how Seoul Foreign School is showcasing their tradition and history in a modern era using digital media.
info_outline Episode 40: Voices From the Field - A Conversation with Sam Wu 08/23/2021
Episode 40: Voices From the Field - A Conversation with Sam Wu Our guest for this episode is Sam Wu, Associate Director of Alumni Giving at Singapore Management University (SMU). Through the efforts of Sam and his team, SMU was awarded Grand Gold in the 2021 Circle of Excellence Awards for their virtual fundraising campaign, SMOO Challenge. Sam shares about the campaign and how it has provided support for students in financial need. Hear his insights on what makes a fundraising campaign successful and what’s new about the SMOO Challenge coming in September 2021.
info_outline Episode 39: Voices From the Field - A Conversation with Freya Harding 08/16/2021
Episode 39: Voices From the Field - A Conversation with Freya Harding For this episode we are joined by Freya Harding, Development Coordinator at ClimateWorks Australia. As a participant and then institution mentor for the CASE Graduate Trainee Programme (GTP), Freya shares about her experience that includes a secondment in Mexico, as well as recommendations for future GTP trainees and host institutions. Also, listen in for insights on the relationship between climate change and philanthropy, and the key challenges for environmental charities in Australia.
info_outline Episode 38: Voices From the Field - A Conversation with Cheng Feng 08/09/2021
Episode 38: Voices From the Field - A Conversation with Cheng Feng Cheng Feng, Secretary General at Duke Kunshan University (DKU) Foundation and Senior Director of Development and Alumni Relations at DKU in Kunshan, China. Cheng shares how she went from working in marketing with the world’s largest cosmetic company L’Oréal, to a university that is eight years young. Hear about the general advancement landscape in China and DKU’s vision around educating future leaders to embrace creativity, innovation, and respecting the diverse cultures of the world.