The Refrigeration Mentor Podcast
This podcast is all about training, education and mentorship for commercial refrigeration and HVAC professionals. My goal to help you develop your knowledge and skills, to master the art of refrigeration. I will have expert guests from around the world joining us. We will have different conversations on technical topic's like system troubleshooting, supermarket refrigeration and CO2 refrigeration. Featuring technicians and engineers to manufacturers and many other industry expert join us to share their knowledge and wisdom. I will have conversations about mental health, mindset, and personal and professional development. My goal is to help you become 1% better than yesterday. Let's get a conversation going!
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Episode 204. 10 Tips to Boost Your Confidence Talking to Customers with Andrew Freeburg
05/16/2024
Episode 204. 10 Tips to Boost Your Confidence Talking to Customers with Andrew Freeburg
In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited to share 10 tips for better, more confident communication with customers on service calls. Better communication not only helps build relationships with your customers, but also helps make diagnosing issues much simpler, helps you learn faster, and makes your working environment much more enjoyable. Above all, great communication with customers helps build confidence in yourself as a refrigeration technician, especially early in your career, and helps your customer develop confidence in you. In this episode, Trevor and Andrew discuss: -Building confidence through effective communication -Understanding order of operations -Initial questions to ask a customer at a service call -Active listening -Role playing -Tips for dealing with angry customers -Positive language -Staying calm and being patient with customers -Accepting feedback -Maintaining professional appearance -Building rapport with customers -Celebrating small wins -Continually updating your skills Helpful resources & links: Andrew Freeburg on Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 203. Supermarket Refrigeration Service Tech Tips with Andrew Freeburg
05/06/2024
Episode 203. Supermarket Refrigeration Service Tech Tips with Andrew Freeburg
for the next 12 Week Advanced CO2 Design Course (starts May 2024). In this episode of The Refrigeration Mentor podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited with some tips and step-by-step walkthroughs to help supermarket refrigeration technicians - new and experienced - master your own process on any service call. These tips will help you troubleshoot more easily, problem-solve faster and greatly reduce your time on service calls. All of this, of course, will further your career as a supermarket refrigeration technician, meaning greater advancement, better customer relationships and much higher income potential. In this episode, Trevor and Andrew discuss: -A step-by-step walkthrough of an efficient service call -Importance of good communication with a customer -Questions to ask a customer to assess a service call -How to do an effective visual inspection -Why to divide your tools into different sets -Importance of understanding electrical circuits -Providing highly detailed invoices to customers -Understanding controls -Not just repairing problems, but determining why the problem occurred -Finding a mentor in the refrigeration trade -Creating a service call checklist Helpful resources & links: Andrew Freeburg on Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 202. Better Evacuations, A2L Myths and the Modern Mindset Around Refrigeration with Jesse Stewart of NAVAC
05/02/2024
Episode 202. Better Evacuations, A2L Myths and the Modern Mindset Around Refrigeration with Jesse Stewart of NAVAC
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Jesse Stewart, National Training Manager at NAVAC, about the importance of self-investment and continuous learning for HVAC technicians to improve efficiency and skill in the trade. Jesse is incredibly passionate about helping HVAC technicians become more efficient and advanced at their trade. Here, he talks in depth about techniques for improving refrigeration system evacuation processes, the new generational attitude around training, proficiency and safety, and even debunks some common myths surrounding A2L refrigerants. In this episode, Trevor and Jesse are talking about: -The generational shift in attitude toward work, safety and training -Career and financial returns from investing in training -Free resources for training: podcasts, books etc. -Importance of mindset in career advancement -Tips for pulling a better evacuation -Importance of regular performance checks -How to perform a faster evacuation -Bad practices for pulling an evacuation -Dispelling myths and fears about A2L refrigerants -Misinformation on social media about A2L’s -Tips for being a better refrigeration technician Helpful links & references: Email Jesse: Learn more about NAVAC: Learn more about ESCO Group: for the next 12 Week Advanced CO2 Design Course (starts May 2024). Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 201. Removing the Fear of CO2 Refrigeration with Andrew Freeburg
04/29/2024
Episode 201. Removing the Fear of CO2 Refrigeration with Andrew Freeburg
for the next 12 Week Advanced CO2 Design Course (starts May 2024). In this episode of The Refrigeration Mentor podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited to talk about the perceived fears and apprehensions around CO2 refrigeration and working with high pressures. But as you’ll hear, there’s parallels between working with CO2 and other familiar high-pressure systems (think hydraulics, nitrogen etc.) and also a tremendous amount of safety measures in place in CO2 systems. With CO2 refrigeration becoming more prevalent around the world, learning and getting comfortable with these systems will help propel your career as a refrigeration technician and give you a major advantage as CO2 implementations continue. -Debunking Myths and Facts about CO2 refrigeration -Understanding CO2 Safety and Pressure Comparisons -High Pressure Concerns in CO2 Systems -Embracing Change and the Future of Refrigeration -The Future of Industrial Chillers and Natural Refrigerants -The Importance of Proper Welding and System Maintenance Helpful resources & links: Andrew Freeburg on Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 200. Future-Proofing the Skilled Trades By Empowering Youth with Jamie McMillan Of Made In The Trades
04/25/2024
Episode 200. Future-Proofing the Skilled Trades By Empowering Youth with Jamie McMillan Of Made In The Trades
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Jamie McMillan of Made in the Trades about empowering and inspiring youth to pursue a career in the skilled trades. Jamie is a longtime ironworker, boilermaker, educator and speaker passionate about motivating youth towards skilled trades - even as young as elementary school (she even has a line of trade-themed colouring books). Jamie is a major advocate for a paradigm shift in how trades are perceived and taught, emphasizing the need for government support, school curriculum changes and more quality co-op and apprenticeship opportunities with existing tradespeople. On a special note: thanks so much for helping the Refrigeration Mentor podcast reach 200 episodes! In this episode, Trevor and Jamie discuss: -The importance of early childhood education about skilled trades -The role of government in promoting skilled trades -Changing generational attitudes about the trades -Addressing mental health in the trades -Promoting the trades to at-risk youth and those with ADHD -Why trades often pay more than academia -Advocating for teaching more practical skills in school -Finding trained people to teach the trades in high school -Attracting women to the trades -Promoting inclusive and healthy work environments -Offering better co-op and apprenticeship opportunities -Identifying trade school candidates in high school -Common misconceptions about the trades -How innovation is attracting new people to the trades Resources & helpful links: Jamie’s website: Follow Jamie on | | | for the next 12 Week Advanced CO2 Design Course (starts May 2024). Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 199. Learning and Embracing CO2 Refrigeration with Floyd Sparks
04/22/2024
Episode 199. Learning and Embracing CO2 Refrigeration with Floyd Sparks
for the next 12 Week Advanced CO2 Design Course (starts May 2024). In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with longtime refrigeration professional Floyd Sparks of Performance Refrigeration in Georgia about installing and understanding CO2 transcritical refrigeration systems, specifically in agriculture. This episode was recorded on location at a Vidalia onion storage facility where Floyd has installed, tested and maintained a CO2 system - a method Floyd hopes will soon become universal in the world of refrigeration. Floyd emphasizes the importance of quality installation, ongoing learning, and safety, especially when dealing with the high pressures involved with CO2 systems, and offers tips for apprentices and those looking to better understand and be more comfortable with CO2 refrigeration. In this episode, Trevor and Floyd discuss: -Transitioning to CO2 refrigeration systems -Innovative Designs for Agricultural Refrigeration -The Future of CO2 in Refrigeration -The Importance of Proper Installation and Quality Workmanship -Navigating the Business Side of Refrigeration -What Floyd has learned doing 3 CO2 installs -The focus on safety in CO2 systems -Details of a CO2 system installed on an agricultural operation -What Floyd is excited about when it comes to CO2 refrigeration -How CO2 contributes to longer shelf life for products -Data collection and testing with a CO2 system -Best practices for CO2 refrigeration installation -Why Floyd hopes CO2 becomes the new standard for refrigeration References & helpful links: Floyd’s Company Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 198. The Changes and Challenges in Training Today’s Apprentices with Mark Parliament
04/18/2024
Episode 198. The Changes and Challenges in Training Today’s Apprentices with Mark Parliament
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Mark Parliament, Fire College Instructor with the Office of the Fire Marshal in Ontario and longtime HVAC technician and teacher, about mentorship and proper training in the trades. Mark shares his thoughts on the challenges facing apprentices today, including lack of proper mentorship, inadequate training, and the need for a cultural shift in the industry towards embracing and investing in the education of newcomers. This episode also debunks myths about the skills required for trades and potential for lucrative careers within the trades. Mark also talks about skills competitions and his efforts to promote learning and excellence among students. This episode was recorded at the 2024 Canadian Mechanical and Plumbing Expo (CMPX). In this episode, Trevor and Mark discuss: Addressing the challenges in trade education and skills development The need to promote trades in high school Boosting confidence and skills for apprentices Accelerating timelines for Red Seal accreditation The challenges with modern apprenticeship programs The impact of age and experience on learning and career transition Improving training quality and the importance of mentorship Skills competitions and elevating trade education The impact of technology on the trades Getting into HVAC as a second career Advice for technicians and business owners Mark Parliament on for the next 12 Week Advanced CO2 Design Course (starts May 2024). Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 197. Filters to Followers - Mastering the Art of Social Media for Education with “The HVAC Doctor” Matt Waxer
04/15/2024
Episode 197. Filters to Followers - Mastering the Art of Social Media for Education with “The HVAC Doctor” Matt Waxer
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with “The HVAC Doctor” Matt Waxer about using social media to help educate people. From programming boards, to understanding filters and explaining all of the parts of a compressor, Matt’s highly engaging social media videos offer free education and information for followers, fellow mechanics, cohorts, apprentices and business owners - something he believes elevates the HVAC industry collectively. And Matt doesn’t come by the title “Doctor” loosely - he’s a 313A Red Seal Refrigeration and Air Conditioning System Mechanic, Gas Fitter, and holds a Ph.D in Psychology/Neuroscience. In this episode, Trevor and Matt discuss: Getting into education so you don’t get stuck in the field Sharing free information to empower people in the industry vs holding onto knowledge for the sake of job security Getting over the fear of putting yourself out there The formula for an engaging social media video Dealing with negativity on social media Incorporating confidentiality on the job site Benefits of doing educational videos on social media Tips for shooting good videos on the job site How to get better engagement on your social media posts Being your authentic self on social media Different platforms for different audiences Tip for getting started making social media content Useful tools and apps for creating social media content Helpful links and contacts: Follow Matt Waxer “The HVAC Doctor” on | | Connect with Matt on Social Media Tools: | for the next 12 Week Advanced CO2 Design Course (starts May 2024). Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 196. How To Make More Money as a Refrigeration Technician
04/11/2024
Episode 196. How To Make More Money as a Refrigeration Technician
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks about the ways refrigeration technicians are maximizing their earning potential, outside of just working more regular hours or asking for a raise. The key to making more money: bring more value to your company and your customers. It takes work, training and planning, but here, Trevor details the ways technicians (including unionized) are earning more money by designing revenue-generating and cost-saving solutions for both their company and customers, showcasing problem-solving skills, specializing in specific skills, networking, building relationships, and learning how to be a better salesperson. This episode was taken from a recent North American Sustainable Refrigeration Council () Training Summit presentation. References and helpful links: for the next 12 Week Advanced CO2 Design Course (starts May 2024). Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 195. Designing CO2 Supermarket Refrigeration Systems: Projecting Annual Energy Consumption with Nabil Cook of Omega Solutions (Part 5 of 5)
04/08/2024
Episode 195. Designing CO2 Supermarket Refrigeration Systems: Projecting Annual Energy Consumption with Nabil Cook of Omega Solutions (Part 5 of 5)
for the next 12 Week Advanced CO2 Design Course (starts May 2024). This is the fifth of a 5-part series on “Designing CO2 Supermarket Refrigeration Systems” where host Trevor Matthews talks with Nabil Cook, Technical Director for Omega Solutions, about projecting annual energy consumption for refrigeration systems. With decarbonization and constantly evolving global warming standards, many refrigeration system designers now need to factor in electricity consumption, energy efficiency and long-term sustainability into their designs. In this episode, Nabil explains how to calculate refrigeration system energy consumption, direct vs indirect emissions, and how to calculate total emissions of a system. This entire 5-part series is for you if you’re looking to learn how to design a CO2 supermarket refrigeration system - a method that’s becoming more prevalent in supermarkets around the world. This was recorded as part of “CO2 Mondays” - which you can check out more episodes of on The . Follow The Refrigeration Mentor podcast for this entire series: Part 1: Selecting Compressors and Gas Coolers () Part 2: Understanding Heat Loads () Part 3: Applying Heat Recovery () Part 4: Sizing Pipework () Part 5: Projecting Annual Energy Consumption Learn more about Follow Omega Solutions on Connect with Nabil on Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 194. Designing CO2 Supermarket Refrigeration Systems: Sizing Pipework with James Bailey of Omega Solutions (Part 4 of 5)
04/04/2024
Episode 194. Designing CO2 Supermarket Refrigeration Systems: Sizing Pipework with James Bailey of Omega Solutions (Part 4 of 5)
for the next 12 Week Advanced CO2 Design Course (starts May 2024). This is the fourth of a 5-part series on “Designing CO2 Supermarket Refrigeration Systems” where host Trevor Matthews talks with James Bailey, Operations Director for Omega Solutions, about sizing pipework. In this episode, James explains how to properly size CO2 refrigeration piping - one of the most important things when designing a CO2 refrigeration system. Here, James talks about the principles of good piping design, pressure drop, velocities, energy efficiency, design parameters and metrics, and tips for how to balance capital costs vs lifetime efficiency when working with a customer. This entire 5-part series is for you if you’re looking to learn how to design a CO2 supermarket refrigeration system - a method that’s becoming more prevalent in supermarkets around the world. This was recorded as part of “CO2 Mondays” - which you can check out more episodes of on The . Follow The Refrigeration Mentor podcast for this entire series: Part 1: Selecting Compressors and Gas Coolers () Part 2: Understanding Heat Loads () Part 3: Applying Heat Recovery () Part 4: Sizing Pipework Part 5: Projecting Annual Energy Consumption REFERENCE: Learn more about Follow Omega Solutions on Connect with James on Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 193. Designing CO2 Supermarket Refrigeration Systems: Applying Heat Recovery with Chris Griffiths of Omega Solutions (Part 3 of 5)
04/01/2024
Episode 193. Designing CO2 Supermarket Refrigeration Systems: Applying Heat Recovery with Chris Griffiths of Omega Solutions (Part 3 of 5)
for the next 12 Week Advanced CO2 Design Course (starts May 2024). This is the third of a 5-part series on “Designing CO2 Supermarket Refrigeration Systems” where host Trevor Matthews talks with Chris Griffiths, UK Technical Manager for Omega Solutions, about understanding and applying heat recovery. In this episode, Chris explains the different ways to use the heat generated by a CO2 refrigeration system - heat that would otherwise be wasted - to space heat the supermarket air, domestic hot water heating, glycol defrost loop heating, even parking lot heating in colder climates. He also talks about how a CO2 refrigeration system has distinct advantages and cost savings when it comes to heat recovery over other refrigerants, including low viscosity, high thermal conductivity and high discharge temperatures. This series will be a game-changer for you if you’re looking to learn how to design a CO2 supermarket refrigeration system - a method that’s becoming more prevalent in supermarkets around the world. This was recorded as part of “CO2 Mondays” - which you can check out more episodes of on The . Follow The Refrigeration Mentor podcast for this entire series: Part 1: Selecting Compressors and Gas Coolers () Part 2: Understanding Heat Loads () Part 3: Applying Heat Recovery Part 4: Sizing Pipework Part 5: Projecting Annual Energy Consumption Learn more about Connect with Omega Solutions on Connect with Chris on Email Chris: Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 192. Designing CO2 Supermarket Refrigeration Systems: Understanding Heat Loads with Chris Griffiths of Omega Solutions (Part 2 of 5)
03/28/2024
Episode 192. Designing CO2 Supermarket Refrigeration Systems: Understanding Heat Loads with Chris Griffiths of Omega Solutions (Part 2 of 5)
for the next 12 Week Advanced CO2 Design Course (starts May 2024). This is the second of a 5-part series on “Designing CO2 Supermarket Refrigeration Systems” where host Trevor Matthews talks with Chris Griffiths, UK Technical Manager for Omega Solutions, about understanding heat loads. In this episode, Chris explains heat load calculations, methods for reducing energy, selecting appropriate equipment, and expansion valve selection. This series will be a game-changer for you if you’re looking to learn how to design a CO2 supermarket refrigeration system - a mode that’s becoming more prevalent in supermarkets around the world. Follow The Refrigeration Mentor podcast for this entire series: Part 1: Selecting Compressors and Gas Coolers () Part 2: Understanding Heat Loads Part 3: Applying Heat Recovery Part 4: Sizing Pipework Part 5: Projecting Annual Energy Consumption Learn more about Connect with Omega Solutions on Connect with Chris Griffiths on Learn more about Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 191. Designing CO2 Supermarket Refrigeration Systems: Selecting Compressors and Gas Coolers with Chris Griffiths of Omega Solutions (Part 1 of 5)
03/25/2024
Episode 191. Designing CO2 Supermarket Refrigeration Systems: Selecting Compressors and Gas Coolers with Chris Griffiths of Omega Solutions (Part 1 of 5)
for the next 12 Week Advanced CO2 Design Course (starts May 2024). This is the first of a 5-part series on “Designing CO2 Supermarket Refrigeration Systems” where host Trevor Matthews talks with Chris Griffiths, UK Technical Manager for Omega Solutions, about selecting and sizing compressors and gas coolers for your application. This series will be a game-changer for you if you’re looking to learn how to design a CO2 supermarket refrigeration system - a mode that’s becoming more prevalent in supermarkets around the world. Here, Chris covers the importance of a system's physical design, operational efficiency, and maintenance, as well as challenges like oversizing and undersizing systems and how to determine the proper size and components of a CO2 refrigeration system for your given application. This was recorded as part of regular “CO2 Mondays” - which you can check out more episodes of on The . Follow The Refrigeration Mentor podcast for this entire series: Part 1: Selecting Compressors and Gas Coolers Part 2: Understanding Heat Loads Part 3: Applying Heat Recovery Part 4: Sizing Pipework Part 5: Projecting Annual Energy Consumption Learn more about Connect with Omega Solutions on Connect with Chris on Email Chris: Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 190. Turning Mistakes Into Lessons and Accelerating Your Refrigeration Career with Andrew Freeburg
03/18/2024
Episode 190. Turning Mistakes Into Lessons and Accelerating Your Refrigeration Career with Andrew Freeburg
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Andrew Freeberg, Lead Supermarket Refrigeration Technician at Refrigeration Unlimited (Articom Group) about working his way up the refrigeration industry - from technician to educator and back into the field in a leading role. His enthusiasm for the work and embracing mistakes and challenges as learning opportunities allowed him to accelerate quickly up the ladder and presented many new opportunities. He shares some great insights on working in the construction/installation field as a launchpad for supermarket refrigeration, as well as how he developed processes to streamline his service calls and avoid errors. We also delve into the future of refrigeration - adapting to new technologies like CO2 systems and A2L refrigerants, as well as advice for newcomers in the refrigeration industry and the importance of mindset, training and mentorship. Connect with Andrew Freeburg on Refrigeration Unlimited (RUI): The Articom Group: Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More About Refrigeration Mentor: Get your FREE Service & Compressor Troubleshooting Guide:
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Episode 189. Recruiting New Refrigeration Professionals and the Future of the Industry with Ashley Turner of Hussmann
03/14/2024
Episode 189. Recruiting New Refrigeration Professionals and the Future of the Industry with Ashley Turner of Hussmann
In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Ashley Turner, VP of Branch Operations with Hussmann about the future of the refrigeration industry and how Hussmann - one of the largest refrigeration operations in North America - is working to recruit and train new professionals to the trade. Ashley covers the importance of solid foundational knowledge in refrigeration mechanics, the evolution of technology, challenges and innovations in attracting new talent to refrigeration, particularly women and different ethnicities, and advice for aspiring refrigeration technicians. He also shares insights on the joy and rewarding nature of joining the refrigeration industry in relation to its crucial role it plays in everyday life - from the food we enjoy to the memories around the family dinner table. Learn more about Connect with Ashley on Learn More: Refrigeration Mentor on Refrigeration Mentor Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 188. Compressor Secrets (I Wish I Knew When I Started My Refrigeration Career)
03/11/2024
Episode 188. Compressor Secrets (I Wish I Knew When I Started My Refrigeration Career)
In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews digs into some of the deeper elements of compressors - the kind that not many newer refrigeration technicians are versed in, but will help you troubleshoot faster, work more efficiently, and open the door for promotion and bigger career returns. In his own words: things about compressors Trevor wished he knew when he was starting his refrigerator career. This episode covers the importance of understanding things like performance charts, proper tools, mass flow, super heat checks, maximum operating curve, operation curves and more. He also previews upcoming masterclasses designed to elevate technical skills in compressors, supermarket refrigeration applications, and CO2 refrigeration systems (links below). References: Episode 133: Episode 115: Episode 143: YouTube: Bitzer: Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 187: Making The Leap From Technician To Service Manager - Learning Leadership Skills with Scott Farley of The Arcticom Group
03/07/2024
Episode 187: Making The Leap From Technician To Service Manager - Learning Leadership Skills with Scott Farley of The Arcticom Group
In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews talks with Scott Farley, Director of Service for The Arcticom Group about how to climb the ladder from refrigeration technician to service manager and beyond. Much of the learning when it comes to being a leader is focused on people skills: communication, approachability, mentoring, conflict resolution and creating a workplace culture where everyone is energized to contribute to the same long term goal. We also talk about learning the business side - understanding finances, giving reviews and setting strategic objectives and goals. Scott has a number of very learnable tips in this episode for any technician considering the transition to management and leadership, beginning right away with simply expressing your desire to make the move - whether sooner or perhaps later in your refrigeration career. Connect with Scott Farley: Connect with Scott on LinkedIn Learn more about Episode 169: Learn More About Refrigeration Mentor - Refrigeration Mentor on Instagram: Upcoming Servicing Compressors, Supermarket and CO2 Trainings:
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Episode 186: How To Attract Young People To The Refrigeration Trade With Rusty Walker
03/04/2024
Episode 186: How To Attract Young People To The Refrigeration Trade With Rusty Walker
In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews talks with Rusty Walker, Training Director with the North American Sustainable Refrigeration Council (NASRC) about the challenges and new strategies of attracting young people to the refrigeration trade. Like many skilled trades, the refrigeration industry is currently having to innovate and adapt to changes in the workforce and vastly new generational mindset when it comes to the work world. Here, Rusty dives into the importance of work-life balance, hands-on immersive training, and continuous education as focal points for both attracting new technicians and keeping current trainers up-to-date. We also discuss creating greater awareness at the school level to open the door for young people to consider the benefits, gratification and earning potential of refrigeration as a career. This episode was recorded live at the 2024 AHR Expo. Connect with Rusty here: Learn more about the NASRC here: Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 185: Refrigeration is a Journey: Ashley Fuller's Refrigeration Roadmap
02/26/2024
Episode 185: Refrigeration is a Journey: Ashley Fuller's Refrigeration Roadmap
Join Trevor Matthews on the "Refrigeration Mentor Podcast" for a captivating episode featuring Ashley Fuller, the Canadian Sales Manager for Hussmann Canada, as they delve into the cold world of commercial refrigeration. With over two decades in the industry, Ashley shares her insightful journey from an internship to a leadership role, highlighting the twists and turns of her career path. This episode isn't just about the chill of refrigeration; it's a warm conversation on the importance of mentorship, embracing new opportunities, and the evolving landscape of this vital industry. From discussing early beginnings to the serious business of energy management and the digital revolution in refrigeration controls, Trevor and Ashley cover it all. They emphasize the need for continuous learning, the value of good people, and the potential for growth, aiming to attract the next generation into this cool career path. Whether you're a seasoned professional or just curious about the refrigeration industry, this episode is packed with valuable insights, personal experiences, and strategies for success. Tune in to discover how refrigeration goes beyond just keeping things cold—it's about creating sustainable solutions and embracing technological advancements for a better future. Connect with Ashley - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 184: Revolutionizing Cannabis Facilities with BioPipe: A Game-Changer for Contractors and Facility Owners
02/19/2024
Episode 184: Revolutionizing Cannabis Facilities with BioPipe: A Game-Changer for Contractors and Facility Owners
Welcome to the Refrigeration Mentor podcast, where innovation meets practicality in the world of refrigeration. Join host Trevor Matthews as he navigates through the latest trends, technologies, and stories from the field with industry experts. In this episode, Trevor is joined by returning guest Rob Stewart from the Bio Products Group, and special guests Megan and Matt, owners of Mechanical Environments. Dive into an enlightening discussion on BioPipe, a revolutionary alternative to traditional PVC piping, and its transformative impact on cannabis facilities and contractors. Discover how BioPipe is setting new standards in sustainability, efficiency, and cost savings through an extensive 6-month comparative study conducted by Megan and Matt, which crowned BioPipe as the definitive choice over PVC. Whether you're a contractor, facility owner, or just intrigued by the latest advancements in refrigeration and HVAC systems, this episode is packed with insights, results, and real-world applications of BioPipe. Tune in to explore how this innovation is not only changing the game for cannabis facilities but also paving the way for a more sustainable and efficient future in the industry. Subscribe to the Refrigeration Mentor podcast for your regular dose of refrigeration wisdom, straight from the experts. Let's get a conversation going. Learn More about BioPipe Here - Learn More about Mechanical Enviroments Here - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 183: Changing the way refrigeration has been done w/ Todd Ernest CEO of Climate Pros
02/13/2024
Episode 183: Changing the way refrigeration has been done w/ Todd Ernest CEO of Climate Pros
In episode 183 of the Refrigeration Mentor Podcast, host Trevor Matthews is joined by Todd Ernest, CEO of Climate Pros, for an insightful discussion on "Changing the Way Refrigeration Has Been Done." This episode, recorded at the 2024 HR Expo, delves into Todd's extensive background in the refrigeration industry, from technician to CEO, and his passion for innovation and education within the field. The conversation covers a range of topics including the future of refrigeration, the importance of technology and AI in advancing industry standards, and the challenges and opportunities presented by CO2 refrigeration systems. Todd shares insights into Climate Pros' approach to training, the significance of predictive maintenance, and the impact of AI on the efficiency and effectiveness of refrigeration systems. Listeners will gain a deeper understanding of the evolving landscape of commercial and industrial refrigeration, the role of continuous learning and investment in personal growth, and the importance of sustainable practices in reducing carbon footprints. This episode is a must-listen for anyone interested in the future of refrigeration, the integration of technology in the field, and the cultivation of a culture of continuous improvement and innovation. You can connect with Todd Here - Learn more about Climate Pros Here - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings -
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Episode 182: Navigating the Refrigeration Realm with Scott Ercole
02/05/2024
Episode 182: Navigating the Refrigeration Realm with Scott Ercole
In this episode, of the Refrigeration Mentor Podcast, host Trevor Matthews is joined by a seasoned expert Scott Ercole. Scott shares his rich experiences with Trevor from working across diverse sectors. From bustling large retailers to the critical environments of industrial cold storage facilities and the dynamic spaces of commercial supermarket refrigeration. With stories from his days at companies like Hill Phoenix to the challenges his has faced in the field. Listen in as they talk about the intricacies of installation, the transition to eco-friendlier CO2 booster systems, and the evolution of refrigeration technology that's reshaping the industry landscape. Whether it's discussing the challenges of adapting to different climate zones in cold storage or exploring the latest in adiabatic fans and predictive maintenance, Trevor and Scott cover a lot in this episode. Beyond the technology and techniques, both Trevor and Scott they delve into the personal growth and continuous learning that drive success in this sector. From Scott's journey to becoming the VP of technical sales at Coolsys to the importance of mentorship and building relationships within the industry, they share invaluable insights for anyone looking to thrive in this challenging yet rewarding field. You can connect with Scott Here - Learn more about Coolsys Here - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings -
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Episode 181: Ways to be more efficient as a technician and how to reduce your troubleshooting time w_ Jim Marsen
01/29/2024
Episode 181: Ways to be more efficient as a technician and how to reduce your troubleshooting time w_ Jim Marsen
Join host Trevor Matthews and his esteemed guest Jim Marsen in an enlightening episode of The Refrigeration Mentor Podcast, where they delve into the frosty challenges and technical intricacies of the refrigeration and HVAC industry. This episode, titled "Ways to be more efficient as a technician and how to reduce your troubleshooting time," kicks off with a candid discussion on the critical "Damper Motor Sequence and Troubleshooting," where Trevor and Jim unravel the complexities of damper motor operations, emphasizing the importance of a methodical approach to troubleshooting, from understanding the sequence of operations to the intricacies of sending signals to thermostats and natural gas burners. The conversation heats up with "Commercial Refrigeration Challenges and Solutions," where our experts tackle the unique hurdles faced in commercial settings, from grocery stores with towering ceilings to the nuances of liquid level indicators and the vital refrigeration cycle. Listen in as Jim recounts his experiences with extensive freezer systems and the unexpected challenges posed by energy management platforms. "Root Cause Analysis and Active Listening in Service Tech" shifts the focus to the foundational skills essential for service technicians, stressing the importance of pinpointing the root cause of issues and the value of active listening. Trevor shares insights from his time with Copeland gurus, highlighting the blend of hard facts and attentive listening in effective problem-solving. The duo then delves into "Troubleshooting HVAC: Suction Pressure, Site Glass, and Sub-Cooling," offering practical tips for utilizing simple tools like site glass for efficient troubleshooting and the critical aspects of maintaining solid liquid columns at expansion valves. In "Oil Failure Control and Team Troubleshooting," Jim shares a personal anecdote of resourcefulness and teamwork in addressing an oil failure control issue, underscoring the importance of collaborative problem-solving and continuous learning to enhance service quality. The theme of "Honesty and Integrity in Business Incidents" brings to light a poignant discussion on the ethical dimensions of the trade, reflecting on a real-life incident to underline the significance of honesty and integrity in maintaining trust and reliability in business operations. Wrapping up the episode, "Safety Measures and Checklists" emphasizes the paramount importance of safety in the field, from essential protocols to the vital role of checklists in ensuring a secure working environment. Lastly, "Technology, Learning, and Fun in Refrigeration Mentor" rounds off the episode with a refreshing perspective on the joy of learning, the advancements in technology, and the sheer pleasure of working in the refrigeration industry. Trevor and Jim's camaraderie and shared passion for the field shine through, offering listeners not only invaluable insights but also inspiration to grow and find enjoyment in their work. Connect with Jim on LinkedIn - Learn about Jones Food Store Equipment Ltd. - Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings -
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Episode 180: Developing your CO2 Knowledge into Experience
01/22/2024
Episode 180: Developing your CO2 Knowledge into Experience
Welcome to the latest episode of The Refrigeration Mentor Podcast, where we dive into the essentials of CO2 refrigeration, a crucial skill for modern refrigeration technicians. This episode is specially tailored for those just beginning their journey in the world of CO2 refrigeration systems. In this episode, we'll start by breaking down the basics of CO2 as a refrigerant, discussing its unique properties and why it's becoming increasingly popular in various industries. As we delve deeper, we'll cover the critical components of CO2 refrigeration systems, including compressors, gas cooler/condensers, high pressure valve and flash tank receiever. You'll learn about the different types of CO2 systems, such as transcritical and subcritical, and their applications. The episode also focuses on the practical aspects of working with CO2. We discuss safety protocols, considering CO2's high pressure and unique handling requirements. Our experienced mentor will share real-life scenarios and troubleshooting tips to help you navigate common challenges in CO2 systems. Furthermore, we'll explore how you can develop your CO2 knowledge into hands-on experience. We'll talk about training opportunities, certifications, and the importance of continuous learning in this rapidly evolving field. Whether you're a student, apprentice, or seasoned technician looking to expand your skillset, this episode offers valuable insights and advice to help you excel in CO2 refrigeration. Join us on The Refrigeration Mentor Podcast and take your first step towards mastering CO2 refrigeration! Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 179: The Customer Relationship Journey with Chris McCarty Zero Zone
01/15/2024
Episode 179: The Customer Relationship Journey with Chris McCarty Zero Zone
Welcome to another episode of the Refrigeration Mentor Podcast! In this episode, we're thrilled to have Chris McCarty, Director of Business Development at Zero Zone, as our esteemed guest. Key Highlights: Introduction of Chris McCarty: We kick off the episode with a brief introduction of Chris, outlining his journey in the refrigeration industry and his current role at Zero Zone. The Customer Relationship Journey: Chris delves deep into the importance of customer relationships in the refrigeration sector. He shares insights on how Zero Zone nurtures long-term partnerships with its clients and the impact of customer service on business growth. Advancements in CO2 Transcritical Systems: A significant part of our conversation is dedicated to discussing the advancements Zero Zone has made in CO2 transcritical systems. Chris explains how these systems are evolving and what Zero Zone is doing to stay ahead in 2024. Innovations at Zero Zone: We explore the latest innovations and projects at Zero Zone. Chris highlights some of the groundbreaking work being done and how these initiatives are setting new standards in the industry. Conclusion and Takeaways: We wrap up the episode with Chris sharing his vision for the future of refrigeration and the role of Zero Zone in shaping that future. Remember to subscribe to our podcast for more insightful conversations with industry leaders. Stay tuned for our next episode! Connect with Chris on LinkedIn - Learn more about Zero Zone - Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 178: Pro Tips for Refrigeration Pros: 10 Essential Troubleshooting Measurements
01/12/2024
Episode 178: Pro Tips for Refrigeration Pros: 10 Essential Troubleshooting Measurements
Welcome to the Refrigeration Mentor Podcast! In this episode, your host Trevor Matthews takes you on a deep dive into the essential world of refrigeration troubleshooting measurements. Whether you're a seasoned pro or just starting in the field, mastering these 10 crucial measurements will greatly enhance your diagnostic skills and system efficiency. Discover the ins and outs of temperature measurements, pressure gauges, electrical diagnostics, and much more. Trevor breaks down each measurement method, explaining why it matters and how it impacts your refrigeration systems. From temperature differentials to compressor efficiency, this episode covers it all. If you're looking to elevate your refrigeration expertise and make your systems perform at their best, this episode is a must-listen. Don't miss out on these invaluable "Pro Tips for Refrigeration Pros." Tune in, subscribe, and stay informed on all things refrigeration with the Refrigeration Mentor Podcast. Remember to leave us a review and share your thoughts with us. We appreciate your support! Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 177: Vision 2024: Setting Goals for a Successful Year Ahead
01/10/2024
Episode 177: Vision 2024: Setting Goals for a Successful Year Ahead
In this episode of the Refrigeration Mentor Podcast, Trevor warmly welcomes listeners to a platform dedicated to personal and professional growth strategies. The focus is on setting goals and creating a vision for 2024, with the aim of guiding listeners towards a successful year. Segment 1 - Reflecting on the Past Year: Trevor revisits the significant events and lessons from 2023. This segment emphasizes learning from past experiences to shape future goals, setting the tone for growth and improvement. Segment 2 - The Importance of Goal Setting in 2024: Emphasizing the need for clear, well-defined goals, this segment introduces the concept of SMART goals. These are goals that are Specific, Measurable, Achievable, Relevant, and Time-bound. Segment 3 - Vision for 2024: The discussion moves towards envisioning a successful 2024, covering areas like career advancement, personal development, health, and relationships. Segment 4 - Strategies for Achieving Your Goals: This part focuses on actionable strategies for maintaining progress towards set goals. Topics include accountability systems, progress tracking, and the importance of a positive mindset. Segment 5 - Embracing Change and New Opportunities: Highlighting the importance of adaptability, this segment discusses how to remain open to new opportunities and flexible in the face of change, crucial for navigating the unpredictability of the year ahead. Conclusion: The episode concludes with a recap of the main points and a motivational message encouraging listeners to set and share their 2024 goals with the podcast community. The host thanks the guest and audience for their participation. Subscribe for more insightful content and invites them to share their goals for 2024. Overall, this episode structure is designed to thoughtfully guide listeners in setting and achieving their goals for 2024, leveraging past insights and preparing for future challenges and opportunities. Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 176: The Science of Refrigeration Troubleshooting: Tips and Techniques with Jim Marsen of Jones Foods
01/04/2024
Episode 176: The Science of Refrigeration Troubleshooting: Tips and Techniques with Jim Marsen of Jones Foods
Welcome to the Refrigeration Mentor Podcast, hosted by Trevor, where we explore the exciting and ever-evolving world of refrigeration. In this special episode, Trevor invites Jim, a seasoned expert in the field, to share his wealth of knowledge and insights on leadership, professional development, and the journey from technician to business owner. Join Trevor and Jim as they embark on a captivating conversation that offers a deep dive into the intricacies of the refrigeration industry. Jim, who has transitioned from being a technician to successfully owning a refrigeration company, provides a unique perspective on career growth and mentorship within the industry. The discussion covers a wide range of topics, from the challenges of transitioning from construction to service work to the vital importance of understanding the fundamentals of refrigeration and air conditioning systems. Trevor and Jim also emphasize the significance of maintaining a professional appearance, attitude, and honing essential sales skills. Discover Jim's personal journey, filled with valuable lessons and pivotal moments that have shaped his remarkable career. Trevor's thoughtful questions and keen insights complement Jim's experiences, making this episode a must-listen for refrigeration professionals at every stage of their careers. Whether you're a newcomer or a seasoned veteran in the refrigeration industry, the Refrigeration Mentor Podcast provides a treasure trove of wisdom and inspiration to help you excel. Tune in now to gain a deeper understanding of what it takes to succeed and thrive in this dynamic field. Connect with Jim on LinkedIn - Learn about Jones Food Store Equipment Ltd. - Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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Episode 175: How to Size And Select CO2 Compressors For Transcritical CO2 Rack Applications
01/02/2024
Episode 175: How to Size And Select CO2 Compressors For Transcritical CO2 Rack Applications
Watch Video Here - https://youtu.be/TvjWdVUwJ8Y Welcome back to another engaging episode of the Refrigeration Mentor Podcast, hosted by the insightful Trevor Matthews. This time, we're rejoined by the experienced Nabil Cook from Omega Solutions. Dive deep into the technical world of refrigeration systems as they discuss the nuances of sizing and selecting compressors for transcritical booster rack applications. Episode Highlights: Compressor Sizing and Selection for Transcritical Boost Rack: Trevor and Nabil dissect the critical process of compressor sizing and selection. They shed light on the importance of having comprehensive information before sizing a rack and zoom in on three renowned manufacturers: Bitzer, Dorin, and Copeland. The duo delves into the essentials of compressor sizing, emphasizing the role of superheat in CO2 compressors and the significance of using an inverter for regulating compressor speed. Refrigeration System Design Specifications: The discussion takes a turn towards the intricate design specifications of refrigeration systems. Trevor and Nabil agree on capacity requirements and superheat figures, underlining the necessity of inverters in maintaining consistent suction and enhancing system performance. Compressor Inverter and Capacity Control: The use of inverters in optimizing compressor performance becomes the focal point. They explore different compressor configurations and discuss the balance between the benefits of inverters and their additional costs. Compressor Options and System Sizing: Nabil and Trevor talk about selecting the right compressor to align with system requirements, focusing on efficiency and sizing strategies for better control and reduced cycling. Equipment Selection and Parallel Compression: Delving into equipment selection, the pair discusses the importance of considering various environmental factors and the potential advantages of parallel compression in high-temperature regions. Calculating Annual Average Effect of Parallel Compression Efficiency: They highlight the significance of calculating the annual average effect of parallel compression on system efficiency, using sophisticated software tools for accurate configuration and optimization. Technical Issue and Compressor Selection Process: A candid discussion about a recent technical hiccup, and how they navigated the complexities of selecting and fine-tuning compressors for specific applications. System Configuration and Knowledge Sharing in Refrigeration: The episode wraps up with insights into system configuration challenges and the importance of knowledge sharing in the refrigeration field, with a promise of more informative sessions in the future. Join Trevor and Nabil as they unravel the complexities of compressor technology, providing invaluable insights for professionals in the refrigeration industry. Don’t miss this episode, packed with expert advice and practical tips for optimizing refrigeration systems! Connect with Nabil on LinkedIn - Free Refrigeration Piping Design Course - Let's Connect on Instagram - Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More About Refrigeration Mentor - Get A Free Service & Compressor Troubleshooting Guide -
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