Craig Peterson - America's Leading Security Coach

Sleep at night knowing what's going on with your cybersecurity - America’s Leading Security Coach - FBI InfraGard Webinar Moderator - Network Security Since 1991 CraigPeterson.com

Welcome! IBM/Ponemon Study on Data Breach Cost plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! IBM/Ponemon Study on Data Breach Cost plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses the Cost of Data Breaches and the IBM/Ponemon Institute Study. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] We got a lot to cover as per usual. We're going to talk about data breaches today. We're gonna talk about cybercrime today. Election interference. What's going on with the big social media sites. This is Craig Peterson. I'm so glad you guys have decided to join me today. I am doing a little bit more with video today. So if you are online, you might be able to find me. I am not putting this video up until later on, you get to hear me first here on all of our radio stations and affiliates throughout the Northeast, which is really kind of cool. Now we keep expanding. Yes. And we're doing more in the Facebook realm and the YouTube realm. I got to start out with a little bit of an apology here. we were going back and looking at all of our numbers. We're trying to figure out what's going on because I was getting dozens and dozens and dozens of emails from listeners saying, why did you send me this email? [00:01:00] Cause I've been opening all your emails. And they were really confused. Well, here's, here's what goes on. Okay. If you don't open my emails for a few weeks, then I'm kind of figuring that maybe you're really busy. Something's going on. Maybe you don't like the sorts of things that I've been saying or doing. Maybe you want off the list and stuff. And so I sent out all of those emails to people. Well, it turns out we hadn't sent out an email since June 13th. And you might remember that's when one of my daughters got married and we went out to Kentucky then everything happened with the family is just been crazy. Then I've been trying to get all of this video stuff together and that's been a lot of work. Two. So my apologies to you, if I sent you that email, and you're wondering why, why is he doing this to me? Cause he knows, I like him. So I think I was able to restore everybody back to proper balance here as synergy. [00:02:00] We'll see how this all goes. And then the other thing that was messing up, this is what I get for not paying enough attention to some of these things is. All of our podcasts are definitely going out. We've been posting those and they're going out by the podcast mechanism. We've even still been including a transcript of the entire podcast. Craig Peterson: So you can go back and search and everything. Well, they had not been. Going up onto my website since also about June 13th. So I don't know that we're going to catch up on those on the website. You can definitely get them by you're going to my podcast feed, which you'll find online as well. Craig peterson.com. Slash podcast. And yeah, if you're an iTunes user, go to Craig peterson.com/itunes, uh, slash you know, wherever you'll find me on all your favorite podcast mediums. So it's there, it's not on my way website and the [00:03:00] emails didn't go out. Yes. It has been one of those summers. And then, yeah, what happened this week? We had our tornado. Two towns over from me from this, uh, latest storm. I F it's, it's a different name on, I can't remember what it is. Uh, it's like I say, uh, there are other, and, uh, we, so I ran outside. I was in a meeting. I said, Hey, listen, guys, I got to go. And I grabbed some straps and I wrapped them around the beehives and around the pallets the beehives are sitting on because I do keep rocks on top. Take help them from blowing over in the light wind, but we get wind. We lost power. I had to bring all of the equipment back up in my studio, all of the computers and stuff. It, it just, wasn't a pleasant experience. Anyhow. That was my week, Hell. How was yours? [00:04:00] Hey, I want to start by talking again about this new report that was put together by the Ponemon Institute. Now you may be familiar with these guys. You may not be familiar with these skies, but it was put together for IBM and IBM has published it. So I'm going to bring it up on the screen. For those of you who are watching this as a video. Uh, this is the cost of a data breach report for 2020. And this I'm showing here for those people who are watching for those that aren't. If you want to look it up, just go and do a search for the Cost of a Data Breach Report 2020 IBM and you'll find it. So they did a study on over 500 data breaches. Very, very big. And, and this study was done by the Institute and then it was analyzed and published by IBM securities that say right there, the data breach costs are absolutely huge when you get right down to it, right. [00:05:00] What kind of business are you with? You know, are you doing just a little guy and the data breach costs, won't be a lot while it could easily put you out of business. Most small businesses, really small businesses just fold within six months. It's bad. So this is showing us here. Yeah. That the global average total cost of a database is 3.86. Million dollars. Now that's down a little bit from last year, one and a half percent. And what is really saving people, what's really saving businesses is automation. See one of the biggest mistakes businesses make when it comes to the computer security network security VPN security is they've got a veritable plethora. [00:06:00] Of different pieces of equipment and software. So you've got what are called panes of glass. So you've got you whole five, 10 different systems that your analysts have to look at to figure out what's going on. Are the computers up to date? Did someone try to break in, is someone trying to break in right now? Did they get in what data did they have access to any data exfiltrated did we catch it right? All of those types of questions. So. Automation, where you have one pane of glass, allows you to have all of these what's from your advanced malware prevention, the intrusion detection, intrusion prevention systems, the endpoint. [00:07:00] Anti-malware that's sending on your computers, the, uh, the DNS that allows you to monitor where people are going and stop places as well as stop ransomware from getting out. Think about all of these different points inside your network. And then if you're a slightly bigger company, you know, small businesses, according to the small business administration go up to 500 employees, that is a lot of data to analyze. Yeah. A lot of data to look at false reports, false negatives, real positives that you have to drill into. Well, you don't want to have to go to half a dozen. Different pieces of glass to figure out what happened. You don't want to have to go and look at the antivirus software, which failed too, by the way, because it always does. Uh, and then look, and hopefully you can look at the firewall logs. Hopefully, you've got it. Detection, intrusion prevention. Oh, hopefully, you've got it all tied in. So it automatically, that's our fun machine. That's been compromised from the network. You know how many people have that. But what is being sent here in this IBM study is that there was a reduction in dramatic reduction when security automation was put in place. [00:08:00] So that's what I'm talking about here, where it notices something that detects something and shuts it down. So we've got a client that has a location down in Mexico and they have their networks, or I should say, had their networks tied together. Now they didn't want to separate the networks because they had people in Mexico that were VPN in and then they could get on a server locally up here in the Northeast and then do all of the work from there. And that way they don't have to keep these local servers up to date. Hopefully. Which they weren't, but, um, try and keep them up to date and control them through one exchange server. So all of the accounts and stuff would just be in one place. And, uh, what happened is one of these workstations in Mexico got infected and it hopped right, right through the network. [00:09:00] Up to here in the Northeast here in the US that happens all the time. I've done pieces of training on VPNs and the right way to configure them and the right way to use them. Obviously, this was all wrong, but we had very advanced firepower. The firewall in there that was doing intrusion detection and prevention, and it noticed data starting to be taken out exfiltrated is what it's called via this link to Mexico. And after a few megabytes, Of data going out. It might've been a gigabyte or so, uh, saying, wait, wait, wait, wait, wait. This isn't normal. And this isn't something that should be going on through to Mexico. Now they are in a different time zone. So the firewall was automatically taking that into account and figuring out how to tie it all together. [00:10:00] Uh, so it shut it down, just bam and it no longer love that machine. Any access to the network up here in the U S. Now since then we have tightened things up even more. They said, Oh, okay. Well, we'll do what you told us to do 18 months ago. And it is now really quite secure, but that is because we had a fully integrated system. That's why we use Cisco. Cisco was the only a company right now that has a soup to nuts platform and system that you can use that meat. All federal regulatory requirements. The only one, no, you look at Symantec, they got some really fun stuff. They've got some nice stuff. Doesn't meet the federal requirement. You can look at SonicWall and they, man, it's like outcomes raiser, right? They, they really walk that fine tight line in what they say and what they provide. But. Having this type of automation in place, according to IBM study here now reduced the average total cost 3.5, $8 million from somebody trying to get in or getting in. [00:11:00] Now we like to make sure they never get it in the first place, but typically all of these automated systems that we're using and that you could be used as well. We'll detect it almost immediately and we'll shut it down. So stick around. We've got more to talk about here. When it comes to this report, there are so many great stats about what's been happening. So stick around. We'll be right back. Thanks for listening and visit me online. Make sure you sign up. Craig peterson.com/subscribe and I promise, promise, promise. Just started sending out that newsletter again. We'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529148

Welcome! IBM/Ponemon Study on Data Breach Cost plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! IBM/Ponemon Study on Data Breach Cost plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses the Cost of Data Breaches and IBM/Ponemon Institute Study and why Credential theft is a pre-eminent form of Cybercrime. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Welcome back, everybody we're talking right now about IBM's latest data breach report. What does it mean to businesses and you as a home user? Of course, this is Craig Peterson that you're listening to. You can get my weekly report by just going online. I have a newsletter. We have a whole ton of great information available for you. So check that out, make sure you subscribe and I've got well, it's like four different free gifts. One of them is the most coveted gift that I've given out. I've had so many great compliments on it and that's your security reboot guide, but you'll get that. If you sign up Craig Peterson.com/subscribe, I think you're really, really going to like it. So we were talking about the IBM report before the break. [00:01:00] Let's complete that. Now, this is the cost of a data breach report, 2020, and it was done by the Ponemon Institute. And then IBM did some analysis on it. So let's look at the average total cost by security automation level. Fully deployed 2.4, $5 million. So if you fully deploy your security, if you have everything, your security team tells you. Yeah, you need a breach is going to cost you about two and a half million dollars. If you've partially deployed like My customer here who had the breach coming in via Mexico. And so we had some stuff there, but not everything that we had recommended. And there is actually required by the federal regulations he's supposed to be abiding by partially deployed the cost jumps from 2.4, 5 million [00:02:00] to 4.1, $1 million, the cost of a breach. So let me see right there. You save yourself almost $2 million, which is more than what it would cost you to do this, right? If you're a small business and then not deployed at all, a breach is going to cost you about $6.03 million. Absolutely incredible. Now, where are the main parts of this cost while the customers personally identifiable information. So that's things like there, their name, their email address, their phone number, a bank account numbers, maybe social security numbers maybe credit cards. Right? All of that is called PII and it's the stuff that should not ever be disclosed. So if you're a consumer, you kind of expect the business to keep that information confidential, right? Well, Oh, [00:03:00] here we go. Breaches that have customer identifiable information account for 80% of all of the breaches. Isn't that sad? So 80% of the time when there's a breach, somebody's personal information is stolen. And the average cost per record customer record in a malicious attack is about $175 in case you're not aware of it. If you're a retailer. A retailer is to find incredible amounts. I think right now it's a minimum of $125 per credit card that they've taken. If it's breached and they have credit card information on their systems. That's a lot of money, but on average it costs about $175 per customer record. That's stolen next up here on the screen green, and you'll find this online [00:04:00] again by searching for IBM and their 2020 data breach report, compromised credentials, and cloud misconfiguration. Lead the way, well, compromised credentials. Hmm. What would those be? But how about you or username and password more and more businesses are moving to the cloud. And if you are using the same email address and you're using the same password yet, you knew what I was going to say. Didn't you for your accounts? You're in trouble. And that's why I keep reminding people that they should go to have I been poned.com to check and see if their email address has been stolen and a breach I'm playing around, by the way, I almost guarantee it has unless you've got a very, very current email [00:05:00] address. So 19% had these breaches came in through compromised credentials, other ways to do that. Obviously nowadays fishing is a very, very big way that does some of this data is stolen, but these were the most expensive initial tech vectors, compromised credentials, and cloud misconfiguration. Now, you know how much I hate VPNs right now, there is a need for them. Don't get me wrong. But. Almost always, it's more of a problem than the problem you're trying to solve using a VPN. So one of the things we were talked about here just a couple of weeks ago was how the VPN data from, I think it was eight different VPN providers. Was found online, like 1.2 terabytes [00:06:00] worth of personal information. Now, these are all VPN services that said we don't log we're not logging. Don't worry. We're great. Here. You can trust us. We're secure and we're not logging. We're not selling your data. What was discovered online in a misconfigured cloud server? All of the places you had been your password in the clear text your username. So they, they now, now that data are stolen anybody that was using one of them is free VPN services. And I caution you against the paid ones as well, but anyone that was using one of these free VPN services is out of luck because the bad guys have your username that you use and your password. So again, that's why I keep stressing, get one password. It's the best bar, none one password. I don't make a dime off of this. Right. Uh, but one password [00:07:00] and make sure you use different passwords every time and have one password generate them for you. I have one password generate passwords that are usually four or five words along. And then I have special characters between each one of the words, and those are almost impossible to crack. It would take over a hundred years in most cases unless I'm using one of these VPN services that doesn't bother encrypting my password. My day, wasn't doing some sort of a Shaw hash or an MD hash or anything? No, no, no, no clear text. Okay. Uh, so 19% were from compromised credentials. 19% were from cloud misconfiguration and 16%. We're from vulnerability in third-party software. So the costliest initial attack, vectors compromised credentials, number one. So keep that in mind, everybody on you, with your home [00:08:00] user, you're a business user on that rudder heaven forbid you're using a consumer router and firewall in a business. Don't do it. And in most cases, people never bothered to change the default username and password on their firewall. So bad guys get in 4.7, 7 million in dollars is the average cost with compromised credentials, amazing vulnerability and third party software, four and a half million dollars. And what does that tell you? Patch. Remember when you're talking about Microsoft and you've turned on the automatic updates on windows, all it's going to update is windows and the core windows utilities. It's not going to update your Adobe software, uh, you know, your photoshop and whatever third party. You know, engineering [00:09:00] software, drafting, software, whatever. It's not going to automatically update them. And then it's so many businesses are saying, well, okay, you have to run Windows XP or have to run windows seven because I can't and get the latest version of the software. The company went out of business or it's too expensive. And then number three, cloud misconfiguration. So both vulnerability and third-party software. And club misconfiguration accounts for about a four and a half million dollar breach each real big deal. So stick around, we're going to go through some more here. I enjoy being with you. Thanks for being with me. We will be right back. You're listening to Craig Peterson. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529427

Welcome! Are you a Victim of Cybercrime? I will show you how to Check plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! Are you a Victim of Cybercrime? I will show you how to Check plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses How to check and see if you have been a victim of Cybercrime. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] We've been going through the IBM data breach and we're bound to talk about nation States. What are they doing to us? Stick around. Here we go. Hey, Craig Peterson here. I want to thank you guys for joining me. If you are interested in this sort of thing in security in general, whether you're a home user. You're a small business owner. Maybe you're the person responsible for cybersecurity in the organization. Right? Who am I? I'm the operations manager, I am the general business manager and you got stuck with security as part of your job description. Hey, this is the place to be and make sure you are on. My email list, Craigpeterson.com/subscribe, because I want to keep everybody up to date on that. I also enjoy talking about [00:01:00] some of the cool stuff that's out there and the consumer. So, you know, it's there for kind of everybody that likes the technology. I am somebody that tends to go kind of deep. I don't go so deep here I go a lot deeper in my courses, but I go deeper than anybody else on the radio. I get comments every week from people just so thankful that I do that, right? It's a bit of a risk. You gotta be really good at explaining things. If you are going to be able to go deep at all, especially on some of these technical topics. So let's get back to our friends here over at IBM and the latest report that they have released. And let's talk about nation-state attacks. These are a little less common than they used to be. But they come and they go, and I think they're less common because the COVID-19 frankly, but they are also the costliest. IBM saying that [00:02:00] nation-state actors caused 13% of malicious breaches while 50. 3% were caused by financially motivated attackers, but again, nation-States were the costliest. So here's what we're looking at here. This is the average total cost in US dollars. And over on the side of you watching this on the video side, you'll see the share malicious breaches per thread, actor type. So nation-States four and a half million dollars average cost. Unknown where it came from. Right. And the nation-States are pretty good about hiding who they are. A 4.2, $9 million hacktivists 4.28 million. And these are the people who are trying to push their agenda. Right. They have a religion about, uh, you name it global warming or socialism, communism, fascism. Right? [00:03:00] Those are the hacktivist people and financially motivated. Right? 4.2, 3 million. Now you notice that although the nation-state actors are the most costly, it's not by much. Okay. So what do we learn from this? Any sort of compromise where they have broken into your systems and stolen data is going to cost you no matter who does it now, the effectiveness of incident response grew over the last year and that's really good. Really good thing. You should have an incident response team. And I have, if you're interested, I have a handout that we put together. It's I can't remember. It's like eight or 10 pages, just kind of high level, who should be on that incident response team. And I'd be glad to send that to you can just email me M e@craigpeterson.com, but it explains incident response in [00:04:00] case this again is kind of new to you. What the titles of the people who are part of this should be how you should integrate legal human resources. The business owner or CEO. Okay. So I'd be glad to send that to you. M e@craigpeterson.com, but, uh, you know, organizations that had an incident response team and tested it, average breach costs of 3.29 million. And. If you didn't have an incident response team or you weren't drilling your incident response within the organization, it costs you $2 million more, 5.29 million for business organizations with neither incident response teams nor testing. That's pretty darn big. A mega-breach. Oh, I should point out too, by the way, the car savings for having an incident response team and I are testing $2 million. Right. And that's, [00:05:00] that's the number I just gave you, but I wanted to drive that point. Home is not going to cost you $2 million. I have a good incident response team and to practice incident response drills with everybody in the organization, mega breaches. Now, these are where you have more than one. Million records that are stolen. That's called a mega breach. It doesn't happen very often, but it happens every year, multiple times. So the average cost for a mega breach of 50 million records, which is nothing. Look at Equifax, right? It was over 200 million people's personally identifiable information. So the average cost of a mega-breach is. Through almost $400 million. So we'll leave it there. Um, This goes into how many records. So if you just have one to 10 million records that are breached well, that's a $50 million cost to you. Uh, and it goes up from [00:06:00] there. Okay. So you can find all of this. I've got it up on the screen at the ibm.com/data breach. I hope you do check it out. Cause this is important information for everybody. Okay. So data breaches are a very, very big deal. And we have to understand them. We have to work with them. And as consumers let's put on a different hat, you really need to be looking and something else. So let me show you something here. Uh, okay. So I'm going to pull this up. I'm going to put it on the camera so that those people. Who is watching this on video can see it, but this is a site called have I been pawned? So let me pull up puppy here and you can put in your own email address. Now. Some people. Pay for services that are like this. And you know, if you want to pay for [00:07:00] them, I guess. Yeah. Go ahead and makes you feel better. Uh, this is absolutely free. In fact, you can sign up and get alerts when things happen. I remember I told you 12th, these mega breaches look at these largest breaches. This particular one had 772 million records. So, what I'm going to do is I'm going to enter my Craig. At Craig peterson.com email address. Okay. And a, you could certainly send me an email there if you do. I may or may not see it, right. You're better off using me at Craig Peterson, but this is my old address that had been up there for a long time. So have I been pawned is all spelled out, but I shouldn't say pwned, it's spelled Let H A V E I B E EN like, have I been, and then pwned misspelled, P w N E D P w N E D. So, check it out right now! How have I been [00:08:00] poned.com? So I'm going to check and see, has my email address shown up? So it's saying, Oh no, pwned okay. So it says there were four breached sites and no pastes. Now the pace is a completely different thing, but it's just a different way, of the bad guys sharing your information online. So it's telling you who I'll look at this one. The password is what you should use. You should have two-factor authentication, which I talk about all the time as well, and subscribe to notifications. Cause he will. Provide with notifications. I suspect his start using one password.com button is probably, he makes a couple of bucks off of it. So why not? Right. Because poor guy doing all of this, he's trying to sell the company, but he says you're if you buy it, the, have I been pwned you have to continue to make free. So it's saying that Apollo in July 2018, the sales engagement [00:09:00] startup Apollo luck database containing billions of data points publicly exposed without a password. There's a subset of the data that had 126 million unique email addresses. And it tells you also what data was compromised. So email addresses, employers, geographical locations, job titles, all kinds of stuff. B2B USA, business data, enrichment exposure from PDL and verifications dot I O. All right. So that's it for now, but we're going to be, be right back. And we're going to be talking about our next topic for the day, which is going to be. The future and cybercrime. Did you know that the biggest threat may already be here? Listening to Craig Peterson, stick around. We'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529400

Welcome! The Future of Cybercrime and What you Have to Prepare For plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! The Future of Cybercrime and What you Have to Prepare For plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses the Future of Cybercrime and Why it might already be here. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] I can't believe it's been an hour. Hey, we're going to talk right now about the futures, biggest cybercrime threat. And guess what? It's already here. Hey, you're listening to Craig Peterson. I really appreciate you being with me and I enjoy being here on the radio. You can also hear me during the week, so make sure you listen to morning drive time. Those appearances as well. Well, we're going to get into really the future here. What is the future? What does it contain? It's a crystal ball, right? Well, in reality, there is no crystal ball, but this is a great article that I want to review with you guys. It's from a site. Called dark reading. And if you are someone who is involved in cybersecurity, it really is a must-follow site. There's just so much great stuff in here, [ 00:01:00] but this is about the future of cybercrime. And what does that mean? So let's, uh, I'm going to kind of zoom in a little bit here on this, so you can see it on the screen. If you're watching this in the video, um, Bottom line, the bad guys are paying a lot of attention to what we're doing. They're paying attention to what the FBI is doing, what cybersecurity professionals are doing. What's being done also by the businesses out there. The responses. To these crimes. And sometimes they'll even get really advanced and start poking. And see if you notice we had a law firm, a big law firm, one of the biggest in the state and they reached out and we went in and talked to them and said that, well, they said, Oh, we're all set. We're all set. Right. Which is what we hear every time. And yet we've never walked into a business that was really all set. Right. [00:02:00] So we were working with our, it people, their security people. And we said, Hey, is it okay here? Let's just do a test. If can I try and drive a freight train through your front door and, uh, do a little bit of a white hat backing here. And they said, yeah, absolutely. Let's have a look. Let's see if, if our security provider even notices. We drove, not afraid train, but I am a multitude of freight trains, including cross Continentals. Through the front door. Uh, and guess what nobody noticed it, nobody noticed at all, because we went back and talked to them and, uh, Dick, who was the guy we were dealing with there, who was our it, the head of it said, yeah, you know, we didn't get any calls. I said, okay. So that's great. Let's get down to work here. We'd be more than glad to clean things up for you and have a look at what you got and maybe help backfill a little bit. And. [00:03:00] No, no, there's no budget for it. You're only a loft, right? With w with incredible amounts of PII. Plus all of the case histories, we, we had another small, this was a one-man practice where someone had. Paid to hack into his computers. Uh, apparently his ex-wife and she charged it on his credit card. So that's part of what we're going to talk about here right now. We've, we've all known about the fake news and the propaganda that's going on and sometimes see something new, but you know what it is, it's not that much different from what had happened with the Nigerian scam, right. Although. They were just broadcasting to everybody trying to get somebody to bite today. It's the same thing but refined it's refined down to what we call phishing or spear-phishing attacks. So as they're saying right here, they are growing [00:04:00] in sophistication. They're looking to focus on what works best and when it does work best. Now, this is the part that I think is very, very, very. Concerning to me, and it should be for everybody else. And that is that you can get hackers for hire. How long ago was that law? That small law firm, about two years ago. Um, and back then, I think it was 50 bucks and fed, uh, that was paid on this lawyer's credit card by his ex-wife that apparently was for hacker services. Well, now they're way more complicated and professional. So. The hackers start now at $300 to hack an individual for $300. You can have a person hacked and get at their data. And in the case, so the small law firm is a one-man operation. They ended up deleting. [00:05:00] All of his court documents that had to be filed, all got deleted. Any pictures of his kid got deleted or, or his ex-wife got deleted. That one. It's what they do. And union 300 bucks. Yeah. Yeah. Deal. Right. So when a young adult over in Eurasia can get $7,000 per month. $7,000 is enough to support a family in many of those countries for a year, a year. Okay. That's how much money they can make so they can get $7,000 a month. By conducting cyber extortions sound like a big deal to you. What's cyber extortion while it can be a number of things nowadays, again, they just refine the techniques. Ransomware has been around a long time, but it's still refined now. So extortion could be something as simple as old fashioned ransomware, where they encrypt all of [00:06:00] your data and then they demand money from you. To get your data back. And according to the FBI, the odds are about 50% that you'll get all your data back if you pay the ransom. Okay. So the odds aren't that great if you do pay so on the other side, Uh, if you don't pay, what do you have to do? Well, you have to restore from backups. Did your backups work? Will your backups take months to download? Because it's up in the cloud somewhere. Most backups take at least a week to download. And does your backup provider have the option to put all your files on a hard disk and ship it to you? So that you can now restore those files. Right. Uh, and so the other way they're doing extortion is failing, pop up. This is so clear are so refined, right? They'll get on your machine and they'll take control. No, no, no, it's not. It doesn't mean that they're controlling and your [00:07:00] mouse and your senior mouse move when you're not expecting it and things type being program's coming up on your screen. No, they do it in the background. So they will install are basically a remote control. And then within a couple of weeks, weeks, one, or their people will hop onto your machine and see what files you have there. Now, if there are great financial files or maybe there are designs of intellectual property, maybe there's personally identifiable information of your customers. They'll say, Oh, okay, well, this is actually pretty good. And they will upload all of those files. He'll grab them off the machine. Now there's still a copy on your machine. Your machine's still working really well. There's no problem here. And then they will pop up a message for you. Kind of like a ransomware message. It says if you don't pay up. We're going to release all of this data and they'll give you some samples of some of your data, right? And [00:08:00] so people start freaking out. Well, there you go. That's another example of cyber extortion that's happening right now. So these guys and gals over there they're in Eurasia can make almost a million dollars a year. It's readily achievable. According to this article here, and I believe it over on dark reading.com. So it's a very, very lucrative proposition because if you make a million dollars in those countries, you, your family, your extended family is set for maybe the rest of their lives, certainly for a decade. And you're just a rich American who cares, right. If we steal that money from you. Now it goes on to talk about the weakest link here. Okay. And they talk about the human firewall. I refer to where right? You've got hardware. Do you know what that is? You got the software, you know what that is? You've [00:09:00] got firmware. Which is software that's embedded in the hardware? And then you've got wetware, which is us, right. Mostly water, as said, in, in that star Trek episode, right. Bags of water, I think is how that alien referred to us. So we're wetware and we are. The biggest problem. In many, many cases, remember we went through the statistics from IBM on attack vectors and compromised passwords and usernames compromised accounts were the number one way to get in. And also the most costly when it came to a breach. So these phishing attempts, which again, think of the old Nigerian scams, how they've morphed today into a, it's a note from Bank of America telling you that your account has been frozen. You need to click through and do an update or. Very recent here. I've been getting these for the last few weeks. It's a note from [00:10:00] Amazon saying that your prime membership has been suspended because your credit card didn't work when it was charged. And if you want your prime membership to continue, you have to go onto their website. No, no, no, you don't type it in, just click this link, right? Those efficient attempts. Now the shocking part of this is 70 to 90. Percent of these successful breaches come from. Social engineering, phishing attacks, one type of social engineering. There's a number of others. What just happened to Twitter, where Barack Obama was telling you to send him a Bitcoin. So send me a thousand dollars in Bitcoin. I'll send you back 2000 as part of payback for you, right? Because you deserve that money. And it was, I think over 120,000 toddlers people sent this hacker. Well, how did they get in. How'd they get into Twitter to take over all of these big accounts, big named accounts? [00:11:00] Well, they use social engineering. They called on the phone and they got people inside Twitter to believe they were from it. Very very big deal. So the criminals have a lot of ways to do stuff. They've got a lot of tools. We're starting to see artificial intelligence. We had another one called vishing and this was an interesting one that happened over in the UK. They were owned by a German company and they got a phone call from the owner. There's a German company. Right? I think it was supposedly the CEO and he told them to wire some money over. And this is the amount. These are the account numbers. The voice was entirely generated. It was not a real human being. Okay. So we gotta be careful here. There are so many examples of it happening, but we'll see what happens with five G coming down the pike here. We're really starting to look at the internet [00:12:00] of forgotten things. How many pieces of the internet of things hardware do you have? That you've forgotten about how many of them have patches available? How many of them ever had a single patch available? Have you been patching your light bulbs, people? Cause that's what it comes down to. Alright. Stick around. We're losing some stations. Now either's going to stick with us, make sure you visit me online. So you get all of this stuff. Craig peterson.com/subscribe. I love to hear from you and try and keep you a little bit up to date on the goings-on. Take care of everybody. If you're leaving, have a great week. Hey, you're gonna have a great week, even if you're not leaving and we will be back after the top of the hour. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529346

Welcome! Google and Election Interference plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! Google and Election Interference plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses What Google is up to and how they are trying to steer the Election. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hey right now, we're going to talk about election interference. What's really going on with Google, not Russia. They're the ones that are interfering and we got evidence Hey everybody, Craig Peterson here on WGAN. Thanks for joining me today. I really appreciate it. I appreciate your time and all of the emails that I've received. Yeah. If you heard the first hour, you know, I have received a lot of them and many of them were questioning. Why did you send me this email about not opening your emails? Cause I love your emails. Don't drop me, please. Um, yeah. Well, it turns out, due to circumstances beyond my control. We've just been so busy. We had the wedding, we had to go to Kentucky and then there's the whole COVID thing, other family issues, and just stuff going on. Including the all-new video [00:01:00] stuff that I've been working on that we're going to be doing some pieces of training and everything. It's just been crazy. So I apologize. I apologize, apologize. I think we're going to be able to get this all into control. So if you've got one of those emails from me, you can ignore them. If you did click on the link for the surprise bonuses for reactivating your account. You got some very cool stuff. And I want to mention too, if you're not on my email list where you get my newsletter and you will get indications about the upcoming pieces of training and stuff if you want to get on that, I have even more surprises for you. One of them, I guess it wouldn't be a surprise if I told you, I'm going to tell you, because I'm excited about this, right? One of them is the security, reboot guide, something everybody needs. It's great for home users. It is great for, or businesses as well, small and large. I focus on small and medium businesses. That is out there and you can get that [00:02:00] easily by going to Craig peterson.com/subscribe, Craig peterson.com/subscribe. And you will get my, hopefully, back to normal, weekly newsletter, plus a bunch of bonuses. So keep an eye on email box for a couple of weeks afterward, cause I'll be dropping some things off to you. Appreciate you guys. That's how I'm letting you know we put a lot of work into the show and a lot of work into everything we do, because we care. Right. Well, that's what it's all about here. I do need to obviously make money to keep the lights on. But most people don't need the types of security services that I offer. So I'm offering all of these free services that I possibly can to help people out. The services that I offer, a lot of businesses need them that are in government contracting. So the new CMMC regulations. [00:03:00] Those are the guys that I help and I help them every day and help them get along and move forward. By the way, the federal government now has decided, I think this is kind of a great idea that since they are requiring our small businesses to comply with the CMMC regulations, which have, by the way, criminal penalties, including 10 years of jail time and millions of dollars in fines. Well, they're putting that sword of Damocles over your head. They're also saying, "Hey, we'll pay for it. Just pass on your cost upstream." Keep that in mind if you're interested in that. If you're not sure send me a note. M E@craigpeterson.com me@craigpeterson.com. And I can send you a couple of records. You can probably find it if you Google it as well, but I think that's a great idea. They are putting costs. No, it, it [00:04:00] depends, but basically it can be a hundred thousand dollars a year, fairly easily on these small businesses. And the federal government said, Hey, you can pass these along and we'll pay him so good news there. So let's get into our next topic here. And this is fascinating. You know, we heard for years that Russia was interfering with our election years. And it always really bothered me because there was no evidence of it. And now we found out that those same people that we're walking out of congressional testimony meetings, you know, the secret hearings that were held by representative Schiff down in the basement, in a skiff and in a secure room that no one could, could listen in on. Well, now those transcripts have come out. And it turns out every last one of those people who were on [00:05:00] TV, the saying, uh, yeah, president of drama, he's colluding with the Russians. We have absolute proof of it. Including chairman Schiff himself. We have absolute proof of it and people are going to go to jail and everything else. In the, in the closed-door hearings, when they were sworn in and giving testimony, all of them denied that there was any evidence that the administration was colluding with Russia. So, what has Russia been doing? Well, they, I definitely have been trying to interfere in the elections, but they've been really mess something awful. One of their biggest ads on Facebook by the Russians was after the election was over. If you can believe that. Oh, what good did that do? Right. And really what they're trying to do is just stir things up and really confuse people. So they had ads supporting Trump. They had ads supporting [00:06:00] Clinton and just really kind of mixing it up. So that's what they're into, that's their game. And they had relatively little impact on the election. Then there are social media sites. And what we're going to talk about right now is a claim from Breitbart news. Now, if you don't know who Breitbart is, they are a conservative website that has reporters and just all kinds of great stuff. Breitbart himself passed some years back, but it has continued on and a few days after the 2016 election, and the internal meeting was leaked to Breitbart news. So there were top Google executives, including Sundar P Shai, Sergey, Brin, and Kent Walker. And they were just horrified that president Trump had [00:07:00] won and the top Google executives were comparing Trump voters to extremists and they discussed in the meeting, how they could make Trump's election and the populist movement, a blip in the history. Now. This is all documented. Now Google top executives on record saying, uh, yeah. We're, we're just, uh, yeah. Yeah. We're gonna make sure that Trump doesn't get reelected basically. So now it's four years later and Google is now deliberately working to interfere with the reelection of President Trump. And apparently there are several ways that Google's interfering. Now. This is all from Breitbart. I checked on some of these stats they do appear to be correct. Okay. But the, uh, the article call that I'm referring to here that you'll find on my website is focusing primarily [00:08:00] on political search bias. So if you're a business or you're a political campaign, how are we going to get the word out? What are you going to get the word out by putting up a website, maybe doing some advertising, trying to drive people to your website, all of the big political campaigns I'm doing that for a long time. Of course, smaller ones can't necessarily afford some of those things. So, what does Breitbart do? Well, they do the exact same thing. They have a website and they have run some ads in the past. I don't think they're running them right now for reasons. I think that will become apparent to you as we go through this a little bit more, but there are search results are King here. Now, remember Google owns the two top search engines in the world. Yeah. You heard it right. Google owns not just Google, [00:09:00] but YouTube. How much of the market do they have? When it comes to searches, it is absolutely amazing. It is absolutely huge. So they have a collective share between Google and yeah. YouTube of about nothing. 92% of all searches performed in the world. Can you believe that? Absolutely amazing. 92%. So if you want to go online and you want to find out about, well, let's say, vice president, Joe Biden, who's running for the Democrats this time around, you're going to get all kinds of results on Joe Biden. And if I look them up right now and just type in Joe Biden here into Google, I get an ad from old Joe Biden, official team Biden, and another one, Joe [00:10:00] Biden for president donate. Now, this is from the act blue website. I get some top stories. Uh, let's see, Washington post Republicans are still trying to frame Joe Biden with Ukraine, uh, political. Even further left than the Washington post-Biden, Latino community is diverse. Unlike the African American community K N surprisingly enough, Fox news Ben Shapiro Warren's Biden falling apart after bizarre interview. Maybe that's because they know my leanings here. Okay. And then they give a few different things on Twitter here for Biden, Joe Biden for president official campaign website. So you're going to come into this. You're going to look at it and say, Oh, there's a Wikipedia entry, which by the way, Wikipedia is political as well. Very left-wing. Uh, CNN is coming up here. New York Times. Facebook's uh, Joe [ 00:11:00] Biden's homepage on Facebook, the Hill, uh, political and another one. So that's the first page of web results for Joe Biden. When we get back, we're going to talk, talk more about this, and look at the statistics from Breitbart. When it comes to searches for Joe Biden. You're listening to Craig Peterson. We're talking about political influence here, interference in fact, in the election. We'll be right back in a minute. Make sure you sign up. Craig peterson.com/subscribe and stick around. You're listening to WGAN. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529325

Welcome! Election Interference and Big Tech plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! Election Interference and Big Tech plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses how Big Tech is influencing the Election and what can be done about it. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hey, the Russians are interfering with our election. But, how much of an impact are they having? Let me tell you, we got some stats here on Google that is shocking. You're listening to Craig Peterson here on WGAN of course, online on your favorite podcasting app. I'd love for you to follow me and following me and subscribing to me. And my podcast really, really helps because that shows me that hopefully, you're listening. Right. I don't really know, but it does show people that I have a good show that's worth listening to, because of those stats. Right. It would really help me. I appreciate it. It would be a wonderful thing. Share it with your friends and family. Isn't that what they say all the time. [00:01:00] So back to this article here. This is, again from Breitbart, and it's talking about election interference. One of the things that are absolutely not shocking to me is that Google is interfering in elections all over the country and has been for a couple of years. About two years ago, I talked about a study and I showed it, I think it was Orange County, California that was showing what Google was doing to conservative results. Now, I don't know why. Right? Because Google and Facebook both said, Hey, we're not going to interfere so much, especially Facebook. And Facebook, this week started interfering. They deleted one of president Trump's accounts, Twitter. Suspended him, uh, his account until he deleted it himself. It's incredible. [00:02:00] What's going on right now, but before the break, we were talking about search visibility. Because that's how we are found online. Right, sir, ginger, and optimization. One of the things, every business I haven't considered a man maybe tried to do, it's a little harder to do today than it was 20 years ago. But it is something that you pretty much have to do. You have to look at it and say, well, how is a search engine going to look at and grade what I'm doing here? Well, new data is showing that Google has suppressed Breitbart's search visibility by 99.7%. Since the last presidential election cycle. You heard that right! Google suppressed bright Bard search by 99.7% since. [00:03:00] The last election. So they have posted some statistics using third-party software and third-parties statistical analysis, which I think is important too. Right. We don't just take Breitbart's word or some of this stuff. So in 2016, Breitbart ranked in the top 10 search positions, in other words, above the fold for 355 key search terms. But now Breitbart is ranking in the top 10 search positions for only one search terms. So they went from 355 key search terms. So if you typed in this term 355 terms that they were trying to be known for, you would see Breitbart in the top 10. And now there's only one that it shows up for. Isn't that amazing. [00:04:00] So, uh, back in 2016, uh, Breitbart ranked in the top 100 search positions for 17,000 key search terms. But now. By bark ranks in the top 100 positions for only 55 search terms. Are you listening? Are you paying attention to these numbers, election interference by the Russians, which was denied by everyone who testified to shifts committee? Now that we have those transcripts out, every last one of them said they knew of no evidence of any collusion with the Russians. And yet we're looking at these sorts of numbers in 2016, before the top executives at Google had their little meeting saying we got to do something about Donald Trump and my words here, make sure he doesn't get reelected Breitbart, which is a conservative website, went from having almost 17,000 key search terms. [00:05:00] That it was known for in the top hundred service search position down to 55. Amazing, absolutely amazing. So organic search traffic to Breitbart is down 63%. Again, comparing it back to 2016 and you look at some of these charts and I'm going to pull one up here on my screen and it is shocking. So in 2017, Google had what they called. It's Fred update. Google does updates to its algorithms, to its programs, and they do a couple of times a year-ish. Sometimes they do it more. So in 2017 that Fred update. Dropped their visibility. So this is a visibility index published by a third party showing that goo, that Breitbart was up at seven. And then after that Fred update, they dropped down to four in their visibility, and then we move into 2018. [00:06:00] And it's still in between one and two on this visibility index out of seven. And then it drops down to little less than, yeah. Like, um, looks like about 0.1 and then in July, 2019 updated had a little tick up uptick and then. One way down. So what does way down mean? They've got these maps up on their website showing what's been happening. The first drop took place, as I said shortly after the 2016 election, the second took place in July of 2019 and the third in may of this year. So unless you type Breitbart into the search bar, You're highly unlikely to get any bright Bart content search results, and Breitbart search results for Joe Biden and other Biden related search terms have gone to zero, absolutely zero and E that's true. [00:07:00] Even if you search for Breitbart news headlines, you probably won't find them in Google search. That's how bad it is. So Google killed all search fuck to Breitbart for Joe Biden and Joe Biden related searches. It's just absolutely amazing. So on May 1st Google searches for Joe Biden generated about 30,000 impressions for bright bark links. That means that w Breitbart was shown 30,000 times after May 5th. Both impressions and clicks went to zero. Yeah, they, they spoke Breitbart spoke to a 25-year industry veteran who analyzes traffic from Google's own website portal, their, their search console. And he said he had never seen anything, anything like this graph and it indicates highly probable manipulation on the part of Google. [00:08:00] It's really, it's a wholesaler. And the search engine experts said he's never seeing such a wholesale removal of rank and visibility on specific concepts on a site. But he, that he's seen here applied to Breitbart. It's absolutely amazing. Yeah. The percentage of traffic to Breitbart from Google search 9% is just a fraction of the average publishers, which is 30 to 50%. In fact, in the New York times, their percentage is currently 40%. At the moment Google's responsible for 9% of Breitbart's traffic and youtube is sending a negligible amount if any. So it looks like Breitbart's listed on one or more of Google's blacklists, hidden away, nothing to see here. All we're doing is interfering with an election. Which they have done before. Plenty of evidence. I've seen studies out of universities on this over the years, we've got to do something about this. What. I'm sorry, I don't have a great answer for, I think maybe we just take away their immunity from prosecution. Maybe that will wake them up a little bit. [00:09:00] Hey, when we come back, we're going to talk about Intel. Why is Intel on such a downward trend? This is not investment advice, but uh, Hey, some heads of rolling over there at Intel. I think we're seeing major changes on the horizon and I'll tell you why. You're listening to Craig Peterson here on WGAN and online@craigpeterson.com. Stick around. We'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529289

Welcome! It's a Failure to Innovate that has heads Rolling at Intel plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! It's a Failure to Innovate that has heads Rolling at Intel plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses the Failure to Innovate at Intel and why that has heads rolling this week. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] You remember those Intel inside commercials, they used to be all over the place. Stickers on computers as well. Things are changing in a big way for Intel You're listening to Craig Peterson on WGAN and of course, online Craig peterson.com. You'll find all of my shows, interviews, et cetera. Over in podcast form on your favorite podcast app. If you would, I hope I've earned a five star from you. Go ahead and give me that little rating. I know I'd love to see it. Just go to Craig peterson.com/itunes, and give me a five-star rating with a great comment. I'd love to do that. I'd love for you to do that again, Craig Peterson.com/itunes. It's pretty quick and easy to do now. [00:01:00] Intel has it's been around for a long time. Intel used to be a memory company. And they got approached to make some processors. If you ask me, they've never been a particularly great processor company. I think they made some fundamental mistakes. They've basically stuck with an architecture that's 40 years old now. I think that's really handicapped them. They are doing a lot of work in what's known as the SIS arena which are these complex chips versus what's happening now everywhere else. Look at that Android phone that you have, those Android phones are not using any of these Intel chips. They might use a well an RF chip, radio-frequency chip. But they're not using any of the main core type stuff. [00:02:00] Many of the most phone makers now are using like the Qualcomm snapdragons they're using. Samsung has her Exynos. Kirin has one they're high silicone. These are all mobile processors that are used for a lot of different devices that are out there. Of course, Apple has their own too. Right now. I think it's the A12 Bionic is what they call it. Very, very good processors. And they are using a completely different concept from Intel. They are using a concept of the more simple, the design of the processor, the faster we're going to be able to make it. So they let the compilers that compile the software to make the binary executable that you're using. [00:03:00] They had the compilers do most of the work. And you look at the statistics between Cisco and risk. And, uh, you could argue in some cases is faster, but overall the risk is faster. Plus these risk chips tend to be a lot cheaper. Now, part of what we have in the chip Wars is the need for speed and also so less consumption of electricity. And lower consumption. Electricity also typically means lower temperatures. So you don't have to cool them as much. So if you have a mobile device, you wanted to use less power and have less heat so that you can run it longer, right? Wouldn't you rather have a laptop that ran for 1224 hours than one that just ran for an hour or two? [00:04:00] So way back when Apple switched from IBM's PowerPC design. Okay. Over to Intel chips and one, yeah, the main reasons it did that is because at IBM not delivering on low power consumption processors. Now the power chips are. Amazing amazing. And if you have a server or a desktop and that your software will run on power chips, there is nothing better. I'm just shocked and amazed running Linux on some of these machines, right? Uh, IBM has done an amazing job with that processor, but because you couldn't put one of these processors, IBM power processors reasonably into a laptop, Intel said, Hey, um, You either have to cut the power consumption and the heat generation, or we're going to have to move. [00:05:00] And IBM did not meet the deadlines. I'm making a very long story kind of short. And so Apple said goodbye and ended up switching over to Intel who could deliver the power consumption. Apple had been asking for not, not as good as they had asked for, but much, much better than the power PC. As time has gone on these chips are getting faster because of the types of processes that are involved in the manufacturing. There is. Just to simplify everything. Uh, the thickness of it, the wafers and of the layers makes a very big distance difference because the distance that the electricity has to flow inside of the chip equates to the speed of the chip and can also equate to the resistance the chip provides, which means more heat and more power. [00:06:00] So you want these chips to be smaller and smaller and have smaller and smaller innards if you will. So, uh, Intel has been promising for a long time that it would have what is called seven-nanometer parts. Well, um, Intel has had just endless problems with. Manufacturing some of these chips. So back in 2013, Intel's original roadmap was just spent 25th, 2014, 2015 to come up with a 14-nanometer node and then moved to 10 nanometers in 2016, 17, but they had an endless string of problems and setbacks with this 10 nanometer. [00:07:00] So Intel ended up spending five years. With 14 nanometer nodes, which means. Again, more power consumption and more heat and not as fast. So in 2019, they started to deliver, it was kind of shaky here, 10 nanometers. So I don't want to get into this cause, you know, no, I can hear people kind of the brains tuning out a little bit on this and Intel still doesn't have 10 nanometers, desktop or server parts. And now what they really need is something to compete because AMD advanced micro devices whom I've liked for many, many years. Has really returned to another golden age. They had some amazing processors. AMD had 64-bit processors before Intel and Intel. When they came out with 64-bit processors had to be AMD compatible. That's how far behind Intel was? How was that for an embarrassment, right. Intel considering themselves. You know, the creator and the arbitrator of these 80 series, if you will, uh, chips that are out there, um, Having to follow the lead of their biggest competitors. You're in the marketplace. Very, very, very bad. [00:08:00] So AMD now has this, what they're calling Zen architecture, and their thread ripper core counts. It's just clean. Amazing, and MDs is even starting to get attention from laptop OEMs as well. Intel also missed out on the smartphone revolution. So they have been getting black guy after black, after black guy. And what's the latest Intel is being completely dumped by Apple. Apple has built its own design house, using these simpler designs, which are using a much tighter process than Intel has. They're much cheaper to build. They use less electricity, it goes on and on and on. So it Apple has his own arm design house for the iPhone and iPad. [00:09:00] It's going to be upscaling these arm chips to the Mac, laptops, and desktops. And we're going to see. Two of those models this year. So guess what people have been losing their jobs over at Intel? What a fiasco over there. It's just absolutely crazy. Right? When we come back, we've got a lot to talk about. Um, We'll talk a little bit about the Twitter hack and remote working here. Is it not working for you and your company? We'll talk about the likely reasons. Why so stick around. You're listening to Craig Peterson right here on WGAN. Make sure you subscribe. Craig peterson.com/subscribe and get my weekly newsletter. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529259

Welcome! The Problems Businesses Have With Remote Workers plus more on Tech Talk with Craig Peterson on WGAN 08/08/2020

Welcome! The Problems Businesses Have With Remote Workers plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses some of the issues that businesses are having with Remote workers and why. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Are you like millions of people around the world that's working from home. Maybe your company isn't doing such a great job at it. We'll talk about the reasons why. Hey, welcome back, Craig, Peterson here. WGAN. Glad to have you along today. It's been a great two hours. I'm on every Saturday from one til 3:00 PM. I really appreciate you guys being with me. I would urge you, if you would, please do me a favor and give me a five-star review, go to Craig peterson.com/itunes. They still are kind of the 800-pound gorilla, let me know right there. Let other people know what do you enjoy about the show. Craig peterson.com/itunes. And I'd love to hear from you if you have any questions by all means. Just send me an email to me. M E at Craig Peterson.com. I don't know sometimes I think it's cool. Sometimes I think that's maybe a little confusing for people. [00:01:00] Early on July 31st here this year. The FBI, IRS, US Secret Service, and Florida law enforcement can you can believe all of that. Placed a 17-year-old of Tampa, Florida under arrest named Graham Clark. He's accused of being the mastermind behind the biggest security and privacy breach in Twitter's history. He took over the accounts of President Barack Obama, Joe Biden, Bill Gates, Elon Musk, Kanye West, Apple, and more. He was trying to perpetrate a huge Bitcoin scam. Now he got away with some money. Got away with probably $120,000 that can never be returned to the people who he bilked it out of because it's basically impossible to send some of this stuff back. [00:02:00] We'll see what happens. I'm sure the Secret Service can figure it out. They're the ones usually involved, with that sort of thing. So shortly after this Tampa arrest, two more individuals were formally charged by the US Department of Justice. A 22-year-old Nima Fazeli in Orlando, and a 19-year-old, Mason Sheppard in the UK. They went by some hacker aliases, as they often do Taiwan, according to the DOJ. Let's see two individuals in total are in custody. This is as of a couple of days ago, and an unidentified minor in California also admitted to federal agents that they'd help them access Twitter counts. So there you go. We'll kind of leave it at that. There's a lot of details. If you want to look it up the line, but you're listening here, right? And that's all you need, frankly. They're facing five years in prison, a $250,000 fine. For one count of computer intrusion, that's Fazeli. Shepherd is being charged with computer intrusion, wire fraud, conspiracy, and money laundering. [00:03:00] The most serious of which comes with a 20-year sentence and a $250,000 fine here in the US. Apparently some of these guys were just middleman for the scam. It's really fascinating when you dig right into it. Absolutely fascinating. Okay. Let's get into this because many of us are working from home and it's working for some of us, it's not working for others. The obvious thing is what I talked to Matt about on Wednesday morning, this last week. For the employee, the downside is you're always at work, right? If you're working from home, technically you're always at work and many businesses have been taking advantage of that. [00:04:00] Having employees handle things after hours, that they normally would not be handling so that's a big downside. Then there are many other downsides too. When a business has just taken the way they do business, all of their processes and tried to put them on top of you working from home. So let's talk about some of the problems people have been having. This is based on an article out of the New York times that came out here this last week by Claire Kane Miller. In most surveys, people say that even when it's safe for offices to reopen, they want to return, only part of the time, and continue working at home several days a week, right? We've heard that before. I think that's a good thing. Now, personally, I've been working at home seven days a week for over 20 years. Okay. I'm used to that sort of stuff. But when we're talking about a normal white-collar office, one of the biggest problems they have is you just don't have that physical office space anymore. [00:05:00] You don't have the water cooler, you don't have the conference rooms. You can't just drop in on a colleague and chat. Sometimes the most productive time is when you're talking about the kids and what they're doing, and then you get that click. Where you say, Oh yeah, you know what? Hold on. I gotta go take care of this right now. Has that happened to you? It must've right. It's like in the shower, I have some of the best ideas sometimes. So what we found now is that companies that have changed the ways that they work have had much more success with people working at home. In some cases, they've discovered new ways that they want to continue when they return to the office. So all of that I think is really good news, but you have to be paying attention and you have to make sure that you are doing the right things when it comes to meetings. Okay. [00:06:00] Here are the things that successful businesses have in common, fewer meetings that are long or large, or back to back. Cut back on the meetings. You probably never needed them in the first place. They have meeting-free time for focused work, which I think is hugely important. So that you can sit there and focus and not be having to run into one meeting or another. They offer flexible work hours. In some cases, they kind of take advantage of those flexible work hours. [00:07:00] As I already mentioned, the best companies are finding ways for colleagues to socialize when they're not seeing one another in person. Now I've seen some businesses that literally have parties. You go out and you buy your beer and you show up on zoom. Hopefully not more than a beer, right? Zoom is very common, but if you have any concerns about security don't ever, ever, ever use Zoom. We'll see what happens if Microsoft takes them over, but we're months away from that. So stick with either the WebEx, it's teams, which is the one I use. It's the only one that has certifications from the federal government for every security standard you can think of including HIPAA and PCI. Okay. [00:08:00]So next here, what we're looking at is remote work during a pandemic is not actual remote work. Because we've got also because of the pandemic, the circumstance of crisis. We don't have the childcare we had before. A lot of people are very worried about this COVID. I'm quite sure by the way that I had, as the whole, COVID thing, COVID-19. They came out with a new list of symptoms just this last week. I never had the cough symptom, but I had a half a dozen of the other symptoms that they just released. I'm pretty sure I had it. But many people are absolutely paranoid about it. You've seen videos or you've heard about people that are, macing other people cause they don't have a mask on. Even though the science on masks is divided, but seems to be leaning towards, they're not going to stop you from getting sick. Also the inability to work in person, even if it's desirable. So those are part of the problems companies are having to deal with. We'll see what ends up happening. Some of the bigger companies who started remote work said it failed, but one of the reasons it failed is they didn't build the right kind of culture that supported it. [00:09:00] At Microsoft, these teams realized large meetings of an hour or more with vague agendas worked even less. Online, back to back meetings were problematic too. Office people rely on breaks walking from one meeting to the next, use of the bathroom, eat a snack, or check their phones. Many people, if you're on a call center, like one of my daughters is, she's frustrated because they don't get any breaks. Now they used to get a much more break time when they're in the office than they're getting now, but their phone lines are also being overloaded. I think that's part of the problem now. [00:10:00]Here's the good news. They had a look at a 400 person team, and they've seen an 11. Now, this is using a team's application from Microsoft. They've seen a little 11% decrease in hour-plus meetings and a 22% increase in 30-minute meetings. That's interesting. Cause the 30-minute meeting is going to be very long tail. It's going to be to the point. You're not going to be messing around as much, not as much time wasted. One-on-one meetings have increased by 18%. So keep that in mind. There is a different way that people work when they're remote working, cut back the long meetings, cut back the back to back, eliminate those. And allow these people to have the little 30 minute meetings. They've also found that these little social video meetings, like logging on while people are eating lunch and they can chat. [00:11:00] Fridays in some of these companies have been designated as no meeting days, so people can focus on a project or recharge. When there's no office to leave the lines between work and life blur, they saw at Microsoft a 52% increase in online chats between 6:00 PM and 10:00 PM. So shifting hours can be helpful, but can also be problematic. There are smaller companies that are finding kind of the same things. Some of these companies, particularly the smaller ones, tried letting people pick their hours, allowing them to do afternoons or entire days off but became just too much for a problem to collaborate all of that stuff together. So interesting stuff. I think all of those points are major. If you're having problems with your business work from home. Have a look at the meetings and the meeting schedules and the people. Have a view parties online, have lunch online so people can chat while they're having lunch. You have been listening to Craig Peterson Here online and on WGAN. I appreciate you being with me. Make sure you join me and Matt Gagnon on Wednesday at seven 34. [00:12:00] We'll be talking about next week's articles in the news and of course, join me here or on my podcast. You'll get all of the latest news in a lot more depth. Also, make sure you get my newsletter. Craig peterson.com/subscribe. Have a great week, everybody. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15529226

AS HEARD ON: WGAN Mornings News with Matt Gagnon: Election Interference by Google, Data Breach Costs Going Up, and Improving Remote Work for Businesses 08/05/2020

AS HEARD ON: WGAN Mornings News with Matt Gagnon: Election Interference by Google, Data Breach Costs Going Up, and Improving Remote Work for Businesses Good morning everybody! I was on with Matt this morning and we had a good discussion about Google and how they are interfering in our election process. Then we got into the rising costs for businesses when it comes to data breaches. We wrapped up my segment with a discussion on Businesses and Remote work and what improvements can be made. Let's get into my conversation with Matt on WGAN. These and more tech tips, news, and updates visit - CraigPeterson.com --- Automated Machine Generated Transcript: [00:00:00] Craig Peterson: Hey, Craig Peterson here. I was on with Matt this morning, covering the state of Maine and parts of New Hampshire. We talked about the average cost of a data breach going up. We got into the election interference. Google is showing us via some real stats that are out there. Yeah. Google is interfering. We've got the three people that were charged for the Twitter hack. If remote work isn't working for you. Hey, I got some tips Wednesday morning and you know what time it is because Craig Peterson is with us. He's joining us as he always does it this time on Wednesdays to go over what's happening in the world of technology. Matt Gagnon: Craig, how are you, sir? Craig Peterson: Of course he is. I'm doing well. Power's back on. It came on about four this morning, so that's good news. And I did get all for those little wondering all my beehives strapped down. So they wouldn't get blown all over the place with the wind last night. That was crazy. [00:01:00] Excellent news. I'm glad to hear that. So let's talk about data breaches because I know that, this is increasingly a concern for many businesses and when you have a big data breach like that, it is incredibly expensive for you as a not. It is and it's going up, which is really a surprise for many businesses. Right now, this is a study that was done by IBM. They're showing that the cost of a data breach, on average, is about 3.86 million, almost $4 million. The average cost of a breach. And the reason it's going up is so many businesses are deciding that somehow the cloud, as it were, is some sort of a panacea. And I just want to remind everybody the cloud is just a word for a rented computer that's all it is. You still have to make sure you've got your patches done. You still have to make sure it's configured. Really the number of Amazon cloud services that have exposed data is absolutely astounding. [00:02:00] Just like last week we found these VPN services that said they were not loggers that were logging. We found all of that information out because of a misconfigured cloud server. So you've got to really be careful with that. it's absolutely amazing. Amazing how we're just still not paying enough attention to this Matt Gagnon: Craig Peterson, joining us as he always does on Wednesdays at this time, going over what's happening in the world of technology. We talked a little bit about this, I think last week, Greg, not this specific story, but this subject and this topic, this idea of tech companies and how they're managing speech online. And, I had mentioned off-hand this thing about Google, basically blacklisting, Breitbart, among others. It's not just them, but, it's a, their latest move to try to, in their words, at least as, try to STEM the tide side of misinformation and crazy things. Yeah. Being set on the internet about, about politics. And that is an extremely dangerous little precedent they've set there. [00:03:00] So tell us exactly what they did and why and where we're going to go from here with this. Craig Peterson: Yeah. This is really something. This is really in followup to what we talked about last week. Cause I figured I shouldn't dig into this more, cause I had heard a little bit about Breitbart and what their complaints were. But when you start getting right down to this. The statistics are amazing. So the best source for this information that I found was Breitbart themselves because they can log how many hits they have, where does it go, come from? What searches were being used. So after May's core search update on May 5th, this year, all of his shotgun, Google search results for Joe Biden never showed Breitbart at all period. [00:04:00] So Google searches, no Matt Gagnon: Breitbart wasn't writing on Biden, right? Craig Peterson: They had been showing about 30,000 impressions for Breitbart links, which is just nice. That's a nice number then after May 5th, both impressions and clicks went to zero. Now that's from a third party company that monitors that sort of stuff. And looking at some stats here. This is a quote from Dr. Epstein who was looking at some of these stats. He said for the New York Times, the percentage of traffic that's being routed to them, I'm Google on. Joe Biden is about 39%. And right now, overall, of course, Joe Biden, zero going to Breitbart. Zero, going to this fairly right-wing website. [00:05:00] I think we can agree. But at the moment, Google is responsible for just 9% of Breitbart traffic. So New York times 40% from Google and Breitbart 9%. Matt Gagnon: Curious to say the least Craig Peterson or tech guru joins us periodically on Wednesdays to go over what's happening in the world of technology. The other thing I wanted to talk about, speaking of politics here, it's politics, but this Twitter hack that happened a while ago, certainly embroiled a lot of political figures. I know Barack Obama was one of them and it was all about. Bitcoin money and we've apparently found yeah, the hackers and, who are they? Craig Peterson: Yeah, we really did. the FBI IRS secret service, Florida law enforcement. They're all working together to try and find out what happened here, because it looks like the source was in Florida. This is another warning for businesses out there, but for individuals as well. Because what happened here was a spear-phishing attack against some of the Twitter employees, some specific employees. [00:06:00] So a 17-year-old kid he's out of operating Tampa Florida. Name's Graham Clark. He's accused of being the mastermind behind what was the biggest security and privacy breach in history. It was you mentioned Obama included Joe Biden, Bill Gates, Elon Musk, Kanye West, Apple, and the bottom line is he was able to convince some people that he was from Twitter IT. So Twitter, the information technology, the support people, and Twitter contacted enough. People in Twitter, got them to give him this. God mode is what I call it. Access was, let them see everything, do everything, et cetera. So he got a couple of his buddies involved, you know what? 17-year-old wouldn't and this whole phone spear-phishing attack. [00:07:00] Where against calling on the phone. Hey, I'm from IT. We're going to be doing an upgrade two Microsoft on your machine tomorrow. So I want to test it out. I need to know what your username or password is so that I can get on and make sure that Microsoft update works properly. That's happening every day right now, Matt. Matt Gagnon: And Craig, final question for you before I let you go. We've obviously all had to deal in the last several months with the whole work from home phenomenon and everyone is dealing with the remote office. Yeah. Even still, and now the kids are going back to school. I have this nagging suspicion. It's going to be yet again, a little bit of a boomerang and there's going to be more people working from home, yet again. what's interesting about this though, is that some companies are finding, it's not all it's cracked up to be. Craig Peterson: Yeah, it's not. And those companies tend to be companies that took all of their policies and procedures and everything that they were using in the office and pushed it home, The biggest one being how many meetings people used to have to go to. [00:08:00] It was just crazy. And so they pulled that into the virtual environment and are running it on one of these teams, apps are having to forbid on zoom and they've found that these types of companies that haven't rethought, how do our employees work? What's the best workflow we can possibly have to make our business work. Those companies that haven't really thought about it, have found some decreases. So one, a 400 person team that was looked at was using, the team app from Microsoft and seeing, I know 11% decrease in hour-plus meetings and a 22% increase in 30-minute meetings. that tends to be a good thing. They also found that their one on one meetings have increased by 18% because you're not bumping into people at the water cooler. [00:09:00] So if you do have people working from home, step back for a minute, have a look at everything that's going on. Realize that it's the same as people being in the office from their workflow standpoint and make some changes. And you might find that job even though it wasn't working out so well for you before things are going to improve on the worker's side, though. The problem is if you're working at home, you just can't ever leave the office. Matt Gagnon: It's a never-ending office, right? Craig Peterson: Yeah. It's my life has been for the last, all about it. Matt Gagnon: Craig Peterson, and you hear him on this very stage then on Saturdays at one, o'clock where he talks about these issues in much more depth. Craig, we appreciate you giving me a preview of them here this morning as we do every Wednesday. And we'll talk again next week, sir. All right. Craig Peterson: And of course, as you said, Saturday at one. Matt Gagnon: Indeed. Thanks a lot, Craig. Craig Peterson: Hey, we lost power with that whole wind thing going on. And I had to reboot everything in the studio, get it back online. It's been one of those mornings, you know how that all goes. All right, everybody. [00:10:00] We are working where we've recorded on video the last three weekend shows and we haven't put them anywhere yet. We've so got some stuff to work out and figure out, but it's coming. We have all, a lot of stuff in the works right now. So keep an eye out, make sure you subscribe to my newsletter and find out about all of these free pieces of training and all of the stuff going on. Craig, Peterson.com/subscribe. It's just that easy. And of course, thanks for listening. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15539309

AS HEARD ON: WGAN Mornings News with Matt Gagnon: Election Interference by Google, Data Breach Costs Going Up, and Improving Remote Work for Businesses 08/05/2020

AS HEARD ON - The Jim Polito Show - WTAG 580 AM: Big Tech Censoring Conservative Powerhouse Breitbart and Tik Tok May Move to US Under Microsoft Umbrella 08/05/2020

AS HEARD ON - The Jim Polito Show - WTAG 580 AM: Big Tech Censoring Conservative Powerhouse Breitbart and Tik Tok May Move to US Under Microsoft Umbrella Welcome! Good morning, everybody. I was on with Jim Polito this morning and we discussed Big Tech censoring conservative powerhouse Breitbart and What is happening with Tik Tok - President Trump, Microsoft, and China. Here we go with Jim. For more tech tips, news, and updates visit - --- Automated Machine Generated Transcript: [00:00:00] Craig Peterson: If you, go ahead and even censor, certain types of things, obviously there's a liability, but there is no liability for any of these big guys, including Google. Good morning, everybody. Craig, Peterson here. Hey, I got into a couple of, I think of really important topics with Mr. Jim Polito this morning. And so we're going to get into those right now. Jim Polito: Here is the man behind it all pay no attention to that man behind the curtain. No, he's pulling back the curtain and showing us the man, our good friend, and tech talk guru. Craig Peterson. Good morning, sir. Craig Peterson: Hey, more name it's kinda rainy. This is going to be quite today. [00:01:00] Jim Polito: Yes, I'm not happy that we're getting a storm, but at least the storm is coming during the day better than overnight in the dark and the like. So we'll ride it out just like we're going to ride out the whole TikTok story. we'll get to that cause I can't wait to hear your insights on TikTok. But first I want to ask you about this Google censoring, Breitbart. Didn't, we just have a hearing in front of Congress, where Republicans were concerned that big tech is censoring conservative voices. [00:02:00] Craig Peterson: Yeah, this is a very big deal because Google has been concerned about President Trump's winning for years. In fact, they were involved in beforehand and when President Trump got elected in 2016, an internal meeting that was leaked to Breitbart, itself, top Google executives lamented President Trump's victory and compared Trump voters to extremists. They said back in 2016 that they really wanted to make Trump's election and the populous movement a blip in history. So we know what their intent was. Jim. Jim Polito: Yeah. Yeah, hence these hearings. Look, they're a private company and private companies can censor whichever way they want, but you also risk, being considered a monopoly and being broken up due to antitrust laws. [00:03:00] Craig Peterson: Then there's a law on the books that's been around in the earlier days with the internet that it says these types of companies are basically exempt from all of the rules that you would normally be covered under. So you've been in the press, you've been on television, you're on the radio now. There are libel laws and slander laws. and if you repeat something, if you, go ahead and even sensor, certain types of things, obviously there's a liability, but. There is no liability for any of these big guys, including. Google. So there's a chart I'm looking at here that we're going to put up on the website and it's talking about the Sistrix visibility index. So this ranks a website's visibility in Google and what it does is it does Google searches every so often and tries to see where the results are. So I'm looking at an article here on Breitbart news, showing this visibility index, cause anybody that publishes online is going to pay really close attention to this sort of thing. What we're finding on this index is it's absolutely nuts but Breitbart, it was going up a few ups and downs. Think of it as a stock market. Then Google had an update in 2017 called Fred. All of a sudden it started to drop and then right around the end of 2017, the visibility index went from 7 which is absolutely huge. [00:04:00] I love to have a seven down all the way in now where it's almost zero. Wow. Jim Polito: Wow. Craig Peterson: Yeah. the search visibility has just dropped off and Google just killed all the search traffic to Breitbart when it comes to Joe Biden and any Joe Biden related searches. and that happened about May 5th this year. So there they are obviously censoring. It really is. It really is. So Breitbart. I'm looking at what they've published here showing their number of clicks. They're showing that they were getting about 1200 clicks a day for people searching for Joe Biden, May 5th. It went from 1200 the prior days down to zero. Jim Polito: My God. [00:05:00]You've got to look at something like that and say, this is pathetic and this is truly manipulating the news. When you're Google, when you're the pro these figures off the top of your head, I'm sure. But what percentage of the search market share. They have just in the United States. What percentage of it? Craig Peterson: Remember too, Google also owns YouTube. Google's number one in the US and YouTube is number two in the US and together they garner almost 90% of all search traffic. Jim Polito: That's bordering on antitrust. I know as you explained, they are exempt from the legislation, you know what it's time to update the legislation. [00:06:00] Don't you think? Not that I'm a heavy regulation guy, but when you've got something like that going on in the marketplace, and you can say somebody else could do it better. Yeah but I happen to be in antitruster. Craig Peterson: Yeah. Yeah. It's a really interesting problem. Look at the New York times percentage, they get about 40% of their traffic from Google, and now Googles responsible for 9% of Breitbart's traffic. This percent of any traffic about Joe Biden. Jim Polito: There is no doubt in my mind that the New York times is the left equivalent of the right, Breitbart. Craig Peterson: Yes, Absolutely. My wife this morning was reading an article about an NBC producer who just left NBC news. Might want to look this thing up. Jim Polito: No, I read it. I read it very interesting. [00:07:00] Craig Peterson: Yeah. Yeah. It's these people are out there looking for fringe information on the left, but ignoring stream stuff like Breitbart on the right. Jim Polito: Yeah, they are, then they will publish anything, fringe, anything that fits the agenda. All right. Let's get to my favorite, which is TikTok. I have a very funny story for you about TikTok. My two sons were shocked to hear that I was on TikTok and I said to them, gentlemen, My TikTok is much different than your TikTok. And they said, what do you mean? I said I don't get dancing girls. Girls doing dances for the camera. I get stuff on politics, home improvement, old TV shows. They said, yeah. Oh, that's on there. All of that stuff is on there. What frightens me though? About my TikTok experiences up until a little while ago. I never really liked the videos. [00:08:00] I just went to the for you feed. I gotta tell you, Craig, TikTok knew exactly who I was and exactly what I wanted to see. Craig Peterson: They've been really good about that. That's why they've become so popular. They really can tell what you want. They watch what you're watching. Jim Polito: Yeah. Craig Peterson: The President has is what are they doing outside of that application? Jim Polito: Yeah, Craig Peterson: That's where our real problem comes in. So apparently, first of all, from a technology side, they have been caught multiple times stealing information from anybody that has TikTok installed on their phones. Most recently they were stealing your copy buffer. [00:09:00] So let's say that you've gone to a website on your phone and it's a legitimate bank's website and say you haven't been tricked. You're on your bank's website and it's asking for your account number. So you go when you get your account number, cause you've got it in, hopefully, one password. Maybe heaven forbid a spreadsheet or something. And so you copy it out of that. And then you go back to the bank's website because I'm not so good at remembering 15 digit numbers. So you go back to the bank's website and you paste it in. And then you go to TikTok. TikTok was caught grabbing the contents of your copy buffer. Automatically. Jim Polito: Wow. Craig Peterson: So that means any passwords you had copied, any bank information you had copied anything that was in your copy buffer TikTok grabbed. So that's just the lead. Jim Polito: I'm just trying to think on my, I copy. They're going to get a lot of 'em. They're going to get a lot of my show prep because copy, cut, and paste that into an email. [00:10:00] So I guess TikToks going to get my show prep. I o cut and paste sometimes when I get, when you're supposed to do a third-party verification when you're entering something, and you get texted you the number I will cut and paste that. Huh. So they're getting that, information. No, yeah. Websites I'm around. Okay. they're going to see me. Yeah. It's not going to be that exciting for them. Craig Peterson: They're also grabbing your personal information and then your name they'll track the GPS on it and know where your home address is. [00:11:00] National Weather Service: The national weather service in Boston has issued a tornado warning for Northwestern Hampshire County in Western, Massachusetts, Northwestern Franklin County in Western, Massachusetts until 9:30 AM. Eastern daylight time. At 8:45 AM Eastern daylight time. So if you were thunder stolen, capable of producing a tornado was located over Middlefield or 13 miles East of Pittsfield. Moving north at 45 miles per hour. Hazards include tornado. Flying debris will be dangerous to those caught without shelter. Mobile homes will be damaged or destroyed damage to roof windows and vehicles will occur. Tree damage is likely. This dangerous storm will be near Cummington around 8:55 AM. Eastern daylight time Plainfield and Holly around 9:00 AM. Eastern daylight time Charlamagne around nine, 10:00 AM. Eastern daylight time Monroe and roll around 9:15 AM. Eastern daylight time. He's around 9:20 AM. Eastern daylight time. [00:12:00] Craig Peterson: He's back in China. They're going to have to change, to use Microsoft servers based in the US as well as these other countries. So there's a lot involved. It's going to take months. Show them the bottom line is everybody is very careful. We've, I've warned about TikTok forever. I am, but, TikTok, and say that they're confident in the longterm success of the app, they deny that they are sharing any data with their owners, the Chinese communist party. They already have started moving to the US. TikTok has nearly a thousand people here and plans to hire another 10,000 employees across the US. So all of those things would move under the Microsoft umbrella. It's interesting. What can be done even if President Trump's? Yeah. Hey, you're gone. I'm banning you. At best it would be removed from the main app stores, but people still be able to get it. And as you pointed out the beginning of this whole thing, it is very addictive because they are so good at knowing what you want. [00:13:00] Jim Polito: Yeah. They are. They know exactly what I want. really. politics, everything. They're not sending me, videos that, praise AOC and Hillary Clinton or Joe Biden. Do you know what I mean? They're not, they're absolutely not. Wow. Okay. Craig, this is fascinating. and folks can always get more information from you. How would you like them to do it? Craig Peterson: How about, because I'm starting to do more training. We have spent the last two weeks and we've got the whole month of August devoted to putting together some more free pieces of training for people, as well as some paid courses. But yeah. Do you want to get these show notes? I send to Jim if you want to know about these pieces of training because we've got to bring people's level of knowledge up, go to Craig peterson.com/subscribe. [00:14:00]You'll get my news, all of this stuff. Craigpeterson.com/subscribe. All right, Craig, this has been fascinating. Thank you so much for your time. We'll catch up with you next week. Hey, take care of Jim. Thanks. All right. You too. Okay. Folks, when we return a very important, fine I just realized I forgot to introduce him at the beginning. Of course, Jim Pollito on WTAG/WHYN big powerhouse stations down in Western and central mass. Anyhow, it was a lot of fun and I really am getting busy here. I'm excited. I've wanted to do this for years with some of these pieces of training and things. So keep an eye out and do make sure you go to Craig peterson.com/subscribe, and we'll be back tomorrow. Take care, everybody. Bye-bye. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15486500

AS HEARD ON NH Today with Jack Heath WGIR-AM 610: TikTok, President Trump and What China has been up to 08/04/2020

AS HEARD ON NH Today with Jack Heath WGIR-AM 610: TikTok, President Trump and What China has been up to Welcome, Good Monday morning, everybody. Craig Peterson here. I was on with Jack Heath this morning discussing TikTok, President Trump, China and How Microsoft might play a part in a new US/Canada/Australia/New Zealand version. Here we go with Jack. These and more tech tips, news, and updates visit - --- Automated Machine Generated Transcript: [00:00:00] Craig Peterson: They would take over TikTok. They would literally own it and operate it in the United States, Canada, Australia, and New Zealand, other countries, which are really concerned about what China's been doing. Hey, I was on this morning with Mr. Jack Heath. We even got our friend, Justin, involved. He was talking about some of these conspiracy theories regarding the White House and what they want to get rid of Tik-Tok. According to him, it's a campaign thing, but I think I straightened him out pretty well. This is Craig Peterson. I was on this morning, on New Hampshire today. And here we go with Jack Heath. Jack Heath: Speaking of Tik-Tok. We're going to go to our tech talk guy to talk a little Tik-Tok with our tech talk guy. Get it. Tech talk. Craig. Good morning. What's going on with this TikTok? I'm barely familiar with it. I know that one guy in New Hampshire though. I did remember this in the Keene area. I think does some kind of amusing, it takes images. I'm doing his music and it's he's got hundreds of thousands of TikTok viewers. [00:01:00] Justin McIssac: My, my kids have TikTok. They're both insane for every Jack Heath: tell us what it is, Justin, and then Craig can give us his take Justin McIssac: It's this video app where a, you can take video and that sound, you can add images. You can do different effects, like a green screen in the background, and they get shared, shared, and commented on and stuff like that. It is the latest craze. During quarantine, a lot of kids are doing different TikTok dances that go viral. Jack Heath: In a creative tool with a lot of videos. Justin McIssac: Yeah. Yeah, Craig Peterson: Yeah and TikTok has built into it of all, a whole bunch of stuff. In fact, right now, if you're a musician, the place to be is TikTok. It's the number one music site right now, generally speaking. There's a lot of competitions on it where it's a, let's do this, let's do that. And so people try and one option. The other person and the kids are having a lot of fun. Jack Heath: My question in the news today, why is president speak with CEO of Microsoft about buying it? And there's a question and concern about China [00:02:00] what's going on? Craig Peterson: Yeah, this is very concerning, frankly, because it is an app and it's living on our phones and we're giving away some personal information and that's where the President's very concerned because remember now the socialist, the communist government in China has control of it every company in China. It is demanding many times from companies, complete client lists, et cetera, which is why I'm absolutely anti-Lenovo for instance, and Lenovo PCs. But with TikTok what's been happening is the kids have been using it. So we're concerned about having their usernames and the GPS coordinates being sent to China. This means that they can easily tell where people live, who their contacts are, who they're connected to in the online world. Then that's a security problem. Jack Heath: Interesting. I guess you think Microsoft is going to get involved here or not? [00:03:00] Craig Peterson: Yeah. Microsoft last week was very tight-lipped about it. This week. Microsoft has admitted that it's been talking with the whole of Whitehouse. Trying to figure out what to do here. They would take over TikTok. They would literally own it and operate it in the United States, Canada, Australia, and New Zealand, other countries, which are really concerned about what China has been doing. We caught TikTok just about three weeks ago grabbing your copy buffer every second. In fact, multiple times a second, which means if you had a password that you had copied and were pasting in, or you had a bank account number that you had copied TikTok now had a copy of your bank account number, anything that you had copied to paste on your phone, right? Whether or not you're planning on pasting it into TikTok. Okay. [00:04:00] So these other countries are worried about it as well. Microsoft is saying, yeah, we're not hot and heavy on this, but they're going to finish talking with Bytedance, which is the owner of TikTik no later than September 15th. Six weeks minimum before anything starts happening. And then once it does start happening, it's going to take months because Microsoft says it's going to do a complete code review. Look at all of the software, look at what it's doing. But initially, what they're going to do is just try and move it all to the US on US servers. Justin McIssac: Yeah. So a couple of things here, Jack. [00:05:00] So first I think it was four to five months ago. There was a big TikTok fellowship in the US military. When troops would have downtime, they would do like silly TikTok things, which is basically what the app is ostensively for. So I think it was the US military warned all the troops to stop using TikTok. You can be giving away information to China, like where you are and things like that. Yeah, which you don't jeopardize your own different countries to have. The other thing is it's opened up a bit of a debate as maybe not a debate, but a discussion. You're giving away your information all time while you're also giving it away to Jeff Bezos and to Mark Zuckerberg and all these other people. At what point are you not giving all your data away to everybody anyway. The third thing was. I don't think we mentioned this. The president over the weekend on Friday said he was going to ban TikTok Jack Heath: Right. That's another part of this. Justin McIssac: Just wipe it out. Yeah. And, so two things from that, some of that I believe has to do with giving data away to China. The other thing was there was a viral movement on TikTok to try and, kinda mess with the different rallies. I think they got the president's attention. Jack Heath: I think there's another story. In the middle of everything you just said, Justin and Craig, and that is, I don't have a playbook for the Biden camp or the Trump camp, but I've noticed, and the President did it the other day when he was talking about Herman Cains passing. When he read, he went back to the China virus. I don't know if you caught it, and I predict, and I'm not saying it's right or wrong. I'm just saying it okay. Analysis here. As we get closer to this general election, post conventions in the, really intensifying. 2016, who talked about taking it on China, who talked about China. [00:06:00] I think President Trump is going to get, I think you just, you heard it here. It's saying right or wrong. I'm not asking you again, enter politics, but the ads that are coming out, Paul said this batch of ads you take on Joe Biden, watch for the whole China piece, right or wrong becoming a more prevalent part of the Trump campaign. That's why he mentioned the TikTok thing, the virus, stealing our intelligence, all the stuff about China. I just think it's going to be a big part of the general election. I may be wrong. There's some commentary Craig Peterson: I think your right on that. A good reason to, but I've seen it firsthand. China's stealing our stuff. It's been incredible. I've seen businesses completely turned into nothing. Destroyed because China stole their information. Justin McIssac: Jack, one thing you are saying the name wrong. Its JINA. Jack Heath: We come back. We're going to check-in [00:07:00] Craig Peterson: Hey everybody. Thanks for joining me here on the podcast to make sure you go online. You got to subscribe. We have been very busy putting some stuff together for you. Go to Craig peterson.com/subscribe. Right now. So you can find out about all these different free pieces of training and lives. We've got coming up. We've been working hard on getting these put together for you, and they really are going to help you with your cybersecurity in business and if you're a home user, a lot of this stuff applies to you as well. Take care, everybody we'll be back tomorrow. /episode/index/show/cptt/id/15475340

Welcome! The truth behind the COVID-19 numbers and the Epidemiologist Neil Ferguson plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! The truth behind the COVID-19 numbers and the Epidemiologist Neil Ferguson plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses the truth about the hyped-up statistics that the entire pandemic was based on. The epidemiological methods of Neil Ferguson from Imperial College were questionable from the get-go. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: 00:00:00] Hey everybody. Welcome back. Craig Peterson here on WGAN. I am going to talk about something that's going to upset a few people know I'm sure. I can hear. Now, there was a great article this week from the city journal. City journal.org is where you'll find it online. CJ's what they call themselves. They've got a lot of interesting stuff really about London, about the UK, but here also in the US. They've got the eye-on news, the politics of fear, talking about economists and what's happening here. It just goes on and on. They've got a lot of very cool stuff. A bunch of things, Manhattan Institute as well. In this particular case, they're talking about Britain's hard lesson about blind trust in [00:01:00] scientific authorities. It was Chris von Csefalvay who wrote this article and I have it up on my website, as well as you'll find it at the city journal. This article goes on for quite a while. it goes into a lot of background on this noted epidemiologist by the name of Neil Ferguson. Neil Ferguson and all of these other epidemiologists from around the world actually met last October and they did some pandemic planning. What do they need to be concerned about? What might happen if there was some sort of a pandemic and what does it all mean? They went through a whole bunch of stuff. It's called event 201. You can look it up online and it's pandemic tabletop exercise. They looked at a bunch of different scenarios [00:02:00] based on pandemics that might occur. So you get these guys like Neil Ferguson who go to these planning practices if you will like the event two Oh one and they get up and bloviate and they talk about it. How we've seen this before the H1N1, Swine flu, SARS, MERS, Ebola, and here's what's happened in the past. They try and say while this was happening in the past. It's probably gonna come out along the same lines in the future. No, I'm simplifying this. I get it. Okay. But that's the basics of what they do. So they all sit around and they talk about, what might happen? How might it be different? How could we have done something better in the past? I'm glad they do these things. But part of the problem that comes from these, is you get people who are all of a sudden [00:03:00] elevated and they're elevated without peer review. Now peer review, I think, is something that's really important. I'm not talking about P I E R. This is nothing to do without in, in the ocean, on the docs or the piers. Peer review, according to Wikipedia is the evaluation of work by one or more people with similar competencies as the producers of the work. It functions as a form of self-regulation by qualified members of a profession within the relevant field. So in other words, peer review is where you have multiple people who understand the field. In this case, the epidemiology, and can review the work that was done and then say, yes, this is valid. Now, many people said, "Oh no, this is coming on so fast. We just can't peer review. we have to go. [00:04:00] We have to do we have to go. We have to do", and I can understand that right upfront. We didn't really know. all we really knew was China was lying to us. We've known that for a long time. Although that seems to be news to CNN and various other organizations like the World Health Organization is controlled by China. But when that's about the only thing we knew, so we said, okay, let's try and protect everybody. Everybody stays home. Of course, totally crashed the economy worldwide. the very bad, very high impact here. Now Neil Ferguson came up with this report. He called it to report nine and it was titled the impact of non-pharmaceutical interventions to reduce COVID-19 mortality in healthcare demand. He used some computational models that he had put together 13 years ago that had not [00:05:00] been, you guessed it, peer-reviewed. We'll tell you a little bit more about his code here in a few minutes, but he used these computational models that he had put together to predict that absent social distancing and other mitigation measures Britain would suffer a half a million deaths from the Coronavirus and the US would suffer 2.2 million deaths. He also said that even with mitigation measures in place, the epidemic would still likely result in hundreds of thousands of deaths and health systems most notably intensive care units being overwhelmed many times over, so that freaked out parliament in the UK, freaked out prime minister, Boris Johnson. He ended up imposing a national quarantine. Of course, the US did the same. We stopped flights from China, except for US citizens who could be repatriated. Same [00:06:00] thing's true with those holding green cards, you could come back into the US as well. At the time everything looked to be pretty solid, and now we're hearing things a lot different. So here's the bottom line. You're the UK scientific advisory group for emergencies. This is the guys that were tasked with handling the coronavirus crisis said that the model was implemented in thousands of lines of undocumented code written in C. Which is a language you never write this kind of code in. It's what I spent decades writing kernel-level code in. Okay. It is not for researchers. C is for professional programmers. They also said that he refused to publish the original source code. The Imperial college has refused freedom of information act [00:07:00] requesting the original source code. The Imperial college says the public interest is not sufficiently compelling. Yeah. Yeah. We only crashed the whole world economy. Ferguson himself even admits that the code was written 13 years ago to model an influenza pandemic. So it raises a bunch of questions here, other than Ferguson's reputation. What did the UK government have in front of them to assess the model and the implementation? They certainly didn't have peer review. How did they validate the model? What safeguards were implemented to ensure it was correctly applied? This code is a parent, a tangled mess of undocumented steps with no discernible overall structure. That's according to people that have seen it, even experienced developers would have to make a serious effort [00:08:00] to understand it. It would not pass a cursory review by a Ph.D. committee in computational epidemiology. In other words, It's a total farce. This article is written by the way, by a virologist, and part of what he does every day is modeling complex processes. So his opinion, which is what I just read to you here, has some weight behind it, frankly. So apparently the Imperial college and Ferguson, just used what's called the incumbency effect. Wow. The imperial college has a good reputation and Ferguson has a decent reputation. Therefore, we're going to accept this one. In fact, they should never have accepted any of this stuff. Ferguson, Imperial college completely refused to examine any of the taxpayer-funded code. None of the [00:09:00] taxpayer-funded code. this is completely contrary to the UK, certainly to the United States who also followed along. This is what Dr. Fauci followed. These are the things he was saying at the same time Fauci was saying them. This is just incredible. I really like here how the Manhattan Institute for policy research calls Ferguson's arguments only a little better than the dog ate my homework. Oh, and by the way, Ferguson resigned from the Imperial College task force because he apparently had a tryst with a married woman and did not follow social distancing requirements in the UK and the social distance scene guidelines that he had published and presented to her Majesty's government. So there you [00:10:00] go. The whole thing, total farce, an absolute farce. Now obviously we have people dying and that's never good, but we have it every year. What has really put the icing on the cake? For me personally, they started saying, "Hey, don't pay attention to the comparisons of a normal flu season to Corona" because I didn't know this, these are my words. We've been lying about the number of flu deaths every year". Yes. Yes, indeed. They have these tens of thousands of flu deaths that they've been counting every year. Apparently a bad flu year is only about 1500 actual flu deaths. So now they're saying. ignore the flu deaths statistics. We've been publishing for a few decades because we've been lying to you, but we're not going to say that. Look at the COVID-19 deaths, which are [00:11:00] also not COVID-19 deaths. They have not been doing autopsies to check to see if they actually died of COVID-19. There examples of this, including the one child under the age of 18 that had died in this one city. Turned out, yeah no. COVID-19, but it was reported as a COVID-19. I don't know if we'll ever figure this mess out. Anyhow, have a great week. Stay out of trouble. I'll be back next Saturday at 1:00 PM. I'll be on with Matt Gagnon on Wednesday morning at seven 34. Make sure you join every morning for the morning drive show and I will be back. As I said Saturday one to three. Also, visit me online. Craig peterson.com. Have a great week, guys. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15535613

Welcome! Why Hackers are turning to Covid-19 Templates and Why you must be on Lookout plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! Why Hackers are turning to Covid-19 Templates and Why you must be on Lookout plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig explains Hacker's new bag of tricks. They are buying pre-made COVID-19 templates to fleece unsuspecting users. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hey, welcome back, everybody. Craig Peterson here on WGAN. It's our last half hour together today, but we'll be back again next week. One till three here on WGAN every Saturday. Of course, I'm on with Matt Gagnon during drive times on Wednesday morning at seven 34, as we discuss the latest in technology news. You've probably been in the hearing warnings. I've certainly been talking about them with Matt, about all of the nastiness that's going on right now with the hackers. And we're talking about soup to nuts hackers here. We're talking about nation States. In other words, countries like Russia and Iran and particularly China and all of the things they're trying to do to really mess us up. It's a shame to see that, but we [00:01:00] also have just regular old hackers. Those people typically in Eastern Europe who are just hoping to get their hands on a hundred thousand dollars from some rich American who doesn't deserve the money, because then, wow, this is great. It's important to them in their family for years. In fact, their extended family for years. So they're doing everything they can to get money from us. The number of hack attempts has gone way up. I've seen numbers as high a, 300% through phishing attacks and various other attacks, including direct attacks on our firewalls, our websites on basically everything that is facing the internet. So it's a real problem out there and threat actors, these bad guys are trying to take advantage of people as part of this pandemic. They're pretending that they are the World Health [00:02:00] Organization, the Internal Revenue Service, the Centers for Disease Control or some government agency or NGO, as they say, non-governmental organizations. There have been a lot of them coming out pretending to be from the United Kingdom's government, the government of Canada and the government of France. That is a very big deal because they're being successful at. Unsurprisingly, the COVID-19 phishing campaigns have just taken off. I'm looking at a chart right now, different page deployments. So it hit a peak around March 26th and it's been dropping. But here's what these pages are that I'm talking about. These are pages up on the dark web, just regular webpage type pages, and bad guys. These bad [00:03:00] actors go there and they can download templates. Templates of emails, templates of the website. So instead of taking a day or two to come up with a great copy of a website that looks just like the World Health Organization, all they have to do is pay 10 bucks, $10. For a set of templates that they can now use to send out to you, and me, emails that look like the World Health Organization. If we click on it, take us to a website that looks like a World Health Organization or one that makes it look like your computer was infected. A lot of these templates have multiple pages, as well as emails, malicious web domains that can be inserted. The bad guys can rent a web domain and use that. This is regular marketing. [00:04:00] Where you might have an affiliate and you use an affiliate code in order to, track that was my lead I want to get paid if they buy. Well, they have affiliate codes for these bad websites. It's absolutely amazing. Then these credential phishing attackers have our information that they've taken from some hack online. There are some huge databases of our email addresses, usernames names, and passwords that are out of their huge databases. They're using these databases here to try and get you to click on something. Because they know the last four of your social security number, they know your email address, they know your name. In many cases, they might even know your bank because what they'll do is use the information that they've stolen from, whatever it is, [00:05:00] a clothing website and use that same email address and that same password to try and log into a number of bank websites. Are you using the same email address and password to using multiple sites? No, you're not, are you? Because that's what they're doing. That's called credential stuffing and credential fishing. We've seen these landing page deployments go down a little bit, which makes sense because again, most of the bad guys have been doing it. So let's talk about some of these spoofed websites. What do they look like? the domain is usually a giveaway, if you're paying attention. So for instance, they might have a wastewater treatment.co. Dot N Z. So that's particular site is a World Health Organization, branded [00:06:00] credential fishing template. So you go to that page, you verify quote, unquote, your email, and your password. And now you're in. Now we know that there was supposedly a hack of the World Health Organization's credentials. A hard to tell if that's absolutely true or not, but they're copying the WHO's logo, color scheme and they're trying to get you to enter in your credential. Same thing with the United States Center for Disease Control and looking at a spoof site right now. It's cdc.gov dot Coronavirus dot secure dot server dot shorter-term rental.org. Obviously it's not really shorter-term rental. So people look at it okay. cdc.gov coronavirus. Okay. That makes sense. It says authenticate with your email provider to generate a vaccine ID. It has quick login links for outlook, g-mail, office, [00:07:00] EA, AOL, and Yahoo. It's asking for an email address and a password. So you can receive a vaccine ID, whatever the heck that is. This is a broad web email credential phishing template. Here's another one here. This is a see matters dot com. Of course, it's coronavirus is what they're trying to get at here. Financial aid, details. It says, after an accounting audit of our records, we discovered that you are eligible for an instant amount of $1079.83 cents worth of financial aid. Upon submission, your request will be further reviewed by our accounting team. And the amount in question will be credited to your confirmed financial institution in a timeframe of 48 hours. Again, fake. Here's another one. This is a get my payment website that's out there. And again, these are all templates that they pay their 10 bucks and they [00:08:00] get a set of templates. It makes it look like it's the IRS, but again, it's not. They are, IRS is URL, and if you check the SSL key signature that's not them either. So this one is to get my payment. It asks for your social security number, your date of birth, your full name and your zip or postal code. Okay. All right there and the IRS site, how's that for fun? if you want the real IRS site, by the way, go to irs.gov and you can click through on there. Here's another one. Get my payment, the government of Canada it's even in French as well. Emergency Canada, emergency response benefit. These things just go on and on, Canada revenue L'Agence du Revenu du Canada de Aussi en Francais. The United Kingdom, her Majesty's revenue and customs, it goes on and on. So the bottom line here be very careful. The bad guys are out there. [00:09:00] They've got these ready-made COVID-19 themed websites that they're stealing. They're renting, they're putting online and they have really been making a lot of money. All right. When we get back, we're going to talk about Britain's hard lesson about blind trust in so-called scientific data. You're listening to Craig Peterson here on WGAN an online Craig peterson.com. Stick around. We'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15535694

Welcome! Steps to Relaunch Your Team plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! Steps to Relaunch Your Team plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses some of the steps to take to relaunch your team after the pandemic. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hey everybody. Welcome back. Craig Peterson here on WGAN and online, of course, Craig peterson.com. Do you have any questions? You can always email me, M E @craigpeterson.com. Always glad to help out. Plus if you get on my email list, you'll find out about what I'm doing this week, what the pros and cons of everything are. I will be sure to keep you up to date. We've got some very cool stuff coming up. We're making some, I think fantastic changes that are all for the better for you guys. Get more information out and doing it in a timely fashion. I mentioned before the break, your remote team, and I told you to brace yourselves here. There is a great article that was in the Harvard business review this last week. It's talking about relaunching your remote team. Many of us have remote teams [00:01:00] and the remote teams are good and they're bad. But in just a few short weeks meeting tools like Zoom, Microsoft teams, we've got WebEx teams, Google chat, Slack, they've gone from kind of a supplement where we might use them for remote workers. We might use them for the team to just keep some notes to each other. It's moved from that point to where it is really. The primary way of doing business internally. Those new tools to us, right? To many of us are really replacing the bubbler, the meetings, the emails, even frankly, or workspaces in our offices before. Sometimes we had open plans, which are now being pretty heavily frowned upon. Cubes, which a lot of places are going back to. So people have individual spaces or offices. The latest studies are showing [00:02:00] having an office actually increases your productivity, pretty substantially. We've now gone to our bedrooms, the kids old bedroom before they moved out, home offices, kitchen tables. I'm on every week with Jim Polito. He is the morning drive host on two of the biggest stations in Massachusetts and Jim is running the show from his kitchen table, with his dog, occasionally barking there in the back background. I t has changed for everyone. I was at a webinar. Yeah, a three-day conference. It was held on the web, last weekend, and they're calling this the great reset and it's a term I've heard other people use as well, but the great reset means a whole different world when it comes to working from home. As we're trying to relaunch our teams re-orient based on the [00:03:00] new realities that are out there. So let's go through what Harvard has to say that we really need to be paying attention to. Number one, they say revisit your shared purpose when we have all of these team members and they're all different, a little, hopefully, they are and different people with different ways of thinking, bring different things to the business. It's all of these different interaction styles, like the MBTI styles that really help to make our organization strong. But now that we're all at home and many of us will continue to be at home. Do the team members understand what they're supposed to be doing? Clear and specific goals. Does everybody on a team understand what that team is supposed to be able to accomplish? What the goals are for the team. Because again, we pulled the [00:04:00] trigger so fast on this. Many of us just didn't get it all together we're relaunching. Management has to discuss how we can get these teams going here, let them know clearly what the business goals are. Let them know clearly what the strategy is because most businesses have changed because of the pandemic, small businesses like mine. When something like this happens, tend to go out of business. But they come back in a completely different way. some of the same people, the same owners, but now a much different angle than what they had before. Big businesses. They can't pivot that quickly. They're struggling to try to figure out what they should do. They go for cost-cutting measures. That's usually the first thing that they end up doing. Does your team do your teams? No, what they should be doing and have the team members themselves express their perspective. It was here [00:05:00] on how the organization and the team's purpose might have changed. Second here, reassess your available resources. In the last segment, we talked about VPNs, the pros and cons of VPNs. What's really going on here while this relaunch here is the time to re-examine. In the resource column, that means what information or data do you have? What kind of budgets do have? What kind of equipment, software networks do you have? That's going to help the team advance their goals. No, I don't really have to have a detailed list. Everything that's necessary, but we need to reach a general consensus about what the team needs, what are the resources, and how do we access them? Everybody needs to be on the same page about how the pandemic has affected the team's budget. Also the partnerships. [00:06:00] Remember we all have vendors we buy from and we all have customers or clients that we work with and we're selling to. Do we understand how their organizations have changed because of the pandemic? We have to next understand our team members' constraints. Many of us are working from home with our family around for the very first time. Our kids are not in school and most school districts are not reopening until the fall of 2020. How do you deal with that? It was one thing when the kids stayed with grandma and grandpa during the summer, but we're talking about a lot of months now, does that make sense? Can we even handle that? So some of our team members may need a little bit of assistance here in figuring out how can they juggle their family responsibilities. New family responsibilities they haven't had before [00:07:00] with their new work responsibility and the need to be available at certain times. So in many cases, the answer to that from businesses is we're going to be flexible. We're going to allow flex hours who used to talk about mother's hours, but now the kids are home all day long. So we've got to help them with this manage deadline expectations, and also maybe rebalance some of the workloads between all of the people. Within the workgroups, we've got to reestablish norms. We're talking about how people conduct themselves in meetings, et cetera. it's really easy to be on something like Slack and make some snarky comment or in email or on a conference call that can really be hurtful. That can really cause disharmony within a team. So we've got to figure out what the next norms are. It's okay to wear pajama bottoms, but you gotta [00:08:00] be dressed professionally on top. Cause that's what the cameras going to get, if that's what you want, that's great. Do that. We should also be discussing how often team members should connect virtually during the week and what digital tools they should be using. Things like email can be great for delayed communication, but many people just drop everything into WebEx teams and expect other people to snap to whether it's WebEx teams or Slack or whatever it might be. Okay. So when you're choosing which tools are best for discussion, we need to be very sensitive to the fact that real-time video chatis not the same as face to face interaction. Because if you were to walk by their cubicle or their workspace, you'd see, they were busy and you're not going to interrupt them right there. They're in a flow or the, maybe they're in a meeting. Dropping in on him. I'm going to be very bad when now [00:09:00] you disrupted them because you've popped up a Zoom meeting in front of them. Zoom fatigue is real. So think about all of these tips and tricks and techniques. You'll find more about it. On my website@craigpeterson.com. Harvard business school had this article. It is great. If you're trying to manage some teams, make sure you read it. Craig peterson.com and I'm right here on WGAN. I'll be back also Wednesday morning at seven 34 with Matt. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15536042

Welcome! VPNs They Really Don't Fix Anything plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! VPNs They Really Don't Fix Anything plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses VPNs, How they work, and Why they might not be protecting you as much as you think. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hey everybody. Craig Peterson here on WGAN. Welcome. welcome. Hey, if you missed the first hour, I just want to remind you that you can catch it online. I podcast this whole show every week on your favorite podcasting application or website. Just look for me, Craig Peterson, or visit Craig Peterson dot com. Cause I have them all there as well. You did miss a lot that first hour because we talked about the new website attacks that are underway that are hurting you, me, as well as businesses that have just set up websites recently. It is a bad state of affairs. We talked about company identity-related breaches that are happening. The coming disruption to college. What Google Chrome is doing to stop some of these resource-draining ads. That are [00:01:00] actually rather, I wouldn't say the malicious, but they are stealing from you. They're using your computer to mine for Bitcoin for them. I suspect this is actually going to get a lot worse. Maybe that's why Google is finally taking action with the Chrome browser. The reason I think that this is really going to start taking off is that the Bitcoin value is about to be halved. What happens at that point, normally in the marketplace, if a stock's worth, let's say a hundred dollars and they halve it, it's worth $50. There's a lot of pressure for that stock value to increase back up to the pre-split amount, back up to the hundred dollars point. What the problem is when it comes to these cryptocurrencies is yes indeed they can go ahead and split it and say it's worth half of what it used to be worth. But now the people that are mining for the Bitcoins are in for a whole different world. And the different world is, Hey, I can [00:02:00] barely break even, right now, in fact, in most places like here in the Northeast, electricity is so expensive that it costs you more to mine for Bitcoin, and it cost you more than electricity than the Bitcoin is worth. So once they halve the value, now, all of a sudden it's just not worth mining anymore. So that's going to be an interesting result. Another really interesting analysis too, of Bitcoin this week and this kind of U-shaped factor that it has based on the key sizes and little too geeky to get into here. This is not a Bitcoin show. But it is a show about your security, what you can do and what you should do just this week, we installed some network equipment, a whole new set of network equipment for a lady named Sue down in mass and we were talking with Sue about it. We had preconfigured everything shipped it out, helped her with [00:03:00] it. She was having some problems trying to figure out. Okay. So what plugs into what I think next time, maybe we'll just make sure everything's all plugged in before we ship it out. But we had one our guys go by, he only lives about 20 minutes away from Sue. He went and five minutes later, everything was done. But while he was there installing this whole new network for Sue's company, there was an interesting conversation that ensued because Sue told him that I was anti-VPN. As well as a couple of other things that I was against, the truth is yeah, I'm anti these commercial VPN services that they keep trying to sell you. I read a summary this week from a respected place. They must have people writing articles now that don't know what they're doing. I've certainly seen that, people in third world countries, second world countries, that don't know what they're doing. But they're cheap to hire as a writer. So they hire them as [00:04:00] writers and off they go with their cheapness, not really understanding things. This article said," Hey, yeah, you should use a VPN because it's going to keep your data safe. It keeps it encrypted. It's great. great." I, of course. Just rolled my eyes and lost respect for them. VPNs have a use, but it's very limited use and that's what Sue had caught on when she attended one of my webinars talking about VPNs and how you can best use them. They are useful. They were invented in order to help businesses with their data and keep their data safe, connect offices together, et cetera. They are not great for just going to your bank website. In fact, you could be in more of a security problem if you use a VPN for your bank than if you don't use a VPN for your bank. So I'll just keep that all straight. I figured now's a good time to talk about this. There's a great article in [00:05:00] dark reading this week that I put up on my website as well. You can find it there. This article is talking about challenges that exist with VPNs, and this is really a big deal. A VPN can be a step in the right direction. If someone's trying to use a VPN, they're probably trying to do the right thing, but it's really not a be-all and end-all when it comes to security. Not only does it fall short in many ways, but as I've explained in my webinars, it takes a lot longer to explain than I have time for right now. If you want to catch a criminal, you go to where the criminals are. If you want to find people that are trying to keep their information secret or quiet, you go to where the VPN exit points are and that's exactly what's been happening. It isn't just the five eyes or the nine eyes or the 14 eyes it's organized crime. It's just all over the place. Be very careful. In March of 2020, all of a sudden [00:06:00] everything changed. Everything shifted. We saw a huge shift in people starting to work from home. Some businesses had to stay open. They didn't necessarily have to have the employees right there in the office. And according to them, Gartner survey, that just happened here with chief financial officers. Gartner's reporting that 74% of organizations will move at least 5% of their previously onsite workforce to permanently remote positions following them pandemic. That is pretty good. Three-quarters of all businesses. Are going to move, give or take one 20th of their onsite workers to offsite. I was going to have a major impact on everything, on real estate and obviously the technology side too. But let's talk a little bit about VPNs right now and what are they good for? What are they not good for? So point number one. VPNs now, [00:07:00] remember I said they're great for businesses, point to point, they replaced the leased lines. That's what they were invented for initially. But typical traditional VPNs have a device that's at the business office. That piece, that device, that piece of hardware can usually only handle a certain number of users. That's also true with the data line that's coming into your office. If you don't have enough bandwidth to support all of these things. People accessing their desktops, or in some cases I know businesses that have a database running at the main office. Then there are clients, there's software on people's remote workstations that make hundreds of not thousands of requests against this database. That's not the best way to do it by the way. If you're interested, maybe we can talk about that sometime. I'll put something up in one of the webinars. Here's the problem with that? [00:08:00] The VPN and the data lines can only handle just so much data. Many businesses came up with the specs for their VPN appliances. Pre- COVID-19, Pre pandemic. How many people were actually fully using it? Then, for instance, we have a client an auto dealer, and the only time they used the VPN was when the comptroller was out of training or something, it might happen during the weekend. One of the supervisors would have to hop on. That's a lot different than once a pandemic starts. Now there are all of a sudden focused on their websites and their online sales and everything else that's going on. So it's a huge difference. So that surge and teleworking that occurred really made these VPNs fail. Companies struggling to figure out how to scale to support so many users. So that's part of what had been helping businesses with. There's a lot of creative approaches [00:09:00] going on, such as limiting VPN use to certain workers. There have been businesses that have been taking the shifts and moving them around. So there's a shift that starts at eight. I need another one that starts at 10 and another one that starts at noon so that there are fewer people on the VPN. Maybe they're only on the VPN for a certain number of hours, but frankly, those are not long term viable strategies. VPNs are also failing to balance productivity and security. Because let me tell you productivity and security have been at loggerheads with each other for a very long time and VPNs don't fix this problem. In fact, they make it worse. Because now not only are you overloading the VPN, all of the gateways and the firewalls are slowing down everybody's productivity. These home users on their home networks with home computers that are [00:10:00] infected are now connecting to the network and that infection's getting transferred. Unfortunately, that transfer is to the main office. Hey, a VPN ain't gonna help with that. Mobile devices. VPNs are encrypted and the encryption that they use is very complex and it causes problems on our devices. Our mobile devices were not made to handle that. They have to continually update their keys, they're sharing the public keys and their session key. They just can't handle it. Frankly, VPNs are not built for the modern workforce. There are so many ways this really should be done and unfortunately is not being done. VPNs. They are not a panacea. When we come back, let's talk about our remote teams. We've had months. Time to relaunch. [00:11:00] You're listening to Craig Peterson right here on WGAN and online@craigpeterson.com. Stick around. I'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15536093

Welcome! These Commercial VPN Services are Lying to You plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! These Commercial VPN Services are Lying to You plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig explains why he knows that these commercial VPN companies are lying to you and what you can do about it. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] If you've been using a VPN service. My gosh, I've got news for you. We're going to talk about what happened this week. Hey, it's Craig Peterson here. Thanks for joining me. If you want to get my whole show, all of the segments, you'll find them online@craigpeterson.com. We're starting to do a lot more videos, so make sure you check that out. We might even be doing some of these shows live Facebook and YouTube lives as well. Let me know what you think. What's the best. A way for you to maybe watch some of this video. Is it one of these lives is just going to the website. Do you prefer, you listened to me on the radio? you can find me podcast almost everywhere and I always ask them, so your question's right here. You can just email me@craigpeterson.com. Let me know what [00:01:00] works best for you guys. Okay. I know on the radio, it's absolutely fantastic. And I have a lot of followers there and I love answering your questions. I always get back to you. It might take me a few days, depending on what's going on. Sometimes we get hot on a project or we're trying to secure a company. That's had a hack. We just had one. Where the company's CFO's laptop was having some problems. And so the MSP, the managed services provider that had them as a client called us up, knowing that we are experts in the cybersecurity front and said, Hey, what should I do? What can I do? this is it's just weird. And so we got involved and we found it, the CFO's laptop. The chief financial officer, a company that I don't know is I think it's 30 million a year. Had been hacked and had, what's known as an act of Chinese back door, which [00:02:00] means that the Chinese or getting in and looking at anything they wanted to, whenever they wanted to, et cetera, go very bad stuff. You don't want that to happen to you? That's for sure. So this is why I'm doing the training. I'm trying to help everybody understand this. We do it on the radio, but we also do it live in person on video. So we do webinars and things too, as well as our newsletter. you can get everything you want for free online and going to one place, one consistent place. you can trust somebody like me. Who has been doing it information technology for more than 40 years and has been doing cybersecurity for more than 20 years. I think I'm a good place to go. The one-stop-shop for all this information. So thanks to the seem to me here. You can hear me every week. Right here. You can go online to Craig peterson.com/subscribe bribe. And that'll get you on my newsletter [00:03:00] in the, in there, I'll have some links to some of the videos and some of the pieces of training we're doing, and I'm going to also be doing some things like the Facebook lives and other YouTube lives and things. and so if you're interested in that, make sure you let me know. I'll probably send an email out, asking people if you're interested and then I will, We'll let you know when we're going live and what the topic will be, and you can always ask questions and that's the whole idea behind those lives, right? A little bit. So, let's get into our VPN problem. I did a big training on VPNs of few times. I did 22 webinars on some training in the March timeframe this year. And VPN hands are something that almost no one really understands to me. It's been very disappointing. So let's start about, let's talk about what a VPN is. Let's start at the very beginning I had, for instance, going to my [00:04:00] home office. Back in the day, this would 30 years ago now I don't drink really? Yeah. Somewhere around 30 years ago. And I had two T-one data lines coming into my home and we were Watchers unheard of back in the day. So each of those T-one lines was about one and a half megabits. So I had almost three megabits worth of data coming in. In and out of my house and I had some web servers and I use them for my business and stuff way back then. Oh, same business I have today, by the way. And it was just funny. What was the stamp gene? How expensive it was now? I also had my main office cause I owned a building and I had 50 employees. In the building and I needed to be able to share data back and forth and have, get, have access to the file. Servers have one centralized phone system, All of that sort of stuff. And 30 years ago, the only way to do that was to have [00:05:00] lease line, come into my house, and also have a leased line going from my house to the office building. And then once it got to the building, of course, we owned the hall. Own the whole building. And back then it was all wires, little coaxial cables that ran around for ethernet and we'd got to the building and it got dispersed to the points that needed to be at and went into our data center that we have there and everything else. Along came the VPN technology. And it was a godsend because I was spending $5,000 a month to connect to my office at my house, to my office in our building. Mine. Can't in my building to my house $5,000 a month in 30, 30 years ago. Okay. So that was serious money. I don't know what 5,000 is worth today with inflation, probably 25. probably not that much, but, it's worth a lot more. So when VPNs came in [00:06:00] and internet connections got cheaper, I no longer had to pay, to have a least align, a dedicated, aligned, going from my office to my office building. Now, what I could do is just have an internet connection at both sides and then use a VPN and my networks, we're all connected. That's what VPN stands for. It's a virtual private network. It lets one point get to the other point. And the way we're using them today is where the problem starts because what we're doing now is you have a VPN then going from your home network or from your laptop to the office, you have now connected all of the devices in your home. Okay. Or on your network. If your whole network is VPN, all of those devices are now connected. To the other side where the VPN server is. [00:07:00] So if you have any malware, if you have any of these Chinese back doors, they can not only get on your computer. They can get on any computer, the VPN hooked up to if it's not configured properly if it's not monitored properly if you don't have intrusion detection and prevention systems on both sides of that VPN. And when you're using one of these free VPN services or the commercial VPN services, you don't have that at all. Now, many of us are looking at it saying, I'm using XYZ VPN. I heard it advertised here or there. My friends use it and it's five bucks a month or 10 bucks a month or 20 bucks a month. They cannot provide you with the service you need for that. And in my webinar on VPN, I actually. Break down the numbers and show you how it's completely infeasible for [00:08:00] them to provide it at those types of numbers. So what do they do? they track you. They sell your data and also the bad guys. If your VPN isn't with a bad guy, cause some of these VPNs are actually hosted by Ben, add guys to purposely track you. Okay. Purposely steal your data. Now, if you want to go where the money is, you Rob a bank, right? Isn't that the whole idea? why did you Rob banks? Because that's where the money was now. Sutton. Apparently never said that, but the concepts are a good ones. So if you want to steal people's data that people want to keep secure because they're doing banking or other things on it. Where are you going to stake out? Where are you going to put down those tent posts? Where are you going to be watching everyone going in and out? You're going to be watching the VPN server [00:09:00] at the other side. So you're paying for a VPN service or heaven forbid using a free one. And you're going from your laptop. Securely probably depends. We go into details on that in the VPN, webinar, and pieces of training, you go fairly securely from your laptop to the VPN server, which is hosted in a data center, probably a public day data center and is under attack. And if they're not maintaining that properly and they get nailed with a zero-day attack, all kinds of stuff can get exposed including you. So if you're trying to go to your bank and you're using a VPN, cause you're sitting in a cafe, you're going from the cafe. To the VPN service provider. And remember you are also now going from the VPM service provider through the internet, to your bank. These VPNs do not terminate at your bank. These VPNs [00:10:00] terminate at the VP and servers though, whoever's hosting it. So VPN mentor revealed this week. That they found seven virtual private networks left 1.2 terabytes of private user data online. 1.2 terabyte. That's a lot. Okay. A terabyte is 1,024 gigabytes. And in case you don't know, so the impacted services were UFO, VPN fast VPN free VPN, super VPN flash, VPN, secure VPN, and rabbit VPN. Now it had personally identifiable information for potentially over 20 million VPN users. Why would 20 million users email addresses home addresses passwords in plain text, by the way, IP addresses? Why would that take 1.2 terabytes? it wouldn't however, [00:11:00] they had full logs of everywhere. They went online. And all of those services that I named are quote, no-log VPN services, meaning, Oh, we don't track you. We don't log you. We're not selling your data. Guess what? This is absolute proof of that. They're not no-log that they were logging. And that probably means that they were selling that data wide log it. Why use up all of that space. If you're not going to use it somehow. So be careful guys. Okay. yeah, it's, there's a lot of detail. I've got the article up on my website@craigpeterson.com. Great article from security affairs, but, It's that's a lot of arms, one sentence. It's a real problem. VPNs are a real problem. So make sure you attend my VPN training, where we go into detail on this. I [00:12:00] don't sell a VPN. Okay. That you can use privately. We do commercial VPNs and we do them. All right. For employees. Connecting to the businesses and it has to be done, Or you are hyper exposed. Anyways, take care of everybody. Make sure you visit me online. Sign up for my email list. Craig peterson.com/subscribe. We're going to lose some radio stations. Others are sticking with me. So stick around through the news. Cause we'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15536132

Welcome! The Hack that Could Cost You Your Business plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! The Hack that Could Cost You Your Business plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses the Hack that could cost you your business. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hey, have you been paying attention? And I know you have, 'cause you're the best and brightest, you know about phishing and not to click on links you don't know about. there's another one, and this next one is taking advantage of your knowledge about phishing. Hey Craig, Peterson here. Thanks for joining me. Let's talk a little bit about it. Yes, we've man, we've beaten. I think the phishing horse to death bottom line because phishing has been such a problem for so long, but for those that aren't really up-on it, you've heard the term, a little bit about, don't click on things, phishing. It has been very effective lately. We have a lot of people working from home. That's going to continue for months and years to come, frankly, a very high percentage of us. It'll just be at home, in a bedroom or in the living room on the couch. [00:01:00] That's been happening a lot. those of us who are sitting at home. Are probably not as aware as we should be to all of the problems that are going on out there. Now we have some training for employees. A lot of places have stuff. I really love what we have and we have training for if you're in HIPAA. if you are CMMC I tar D FARs, right? All of these different regulations that are out there, even PCI training that walks people through and gives them questions and reminds them about the training. If your business does not have this sort of training. Get it right? Whether you get it from me or you get it from someone else, please get that training so that you can keep up on all of these techniques. The bad guys are using phishing is where they are sending out messages, trying to get you to do [00:02:00] something right. Trying to get you to react. what kind of reaction are we talking about here? They can be just a link that you click on. The email looks legit, right? I've been getting every week email, supposedly from Amazon telling me that my. Amazon Prime membership has expired. it hasn't the card did. And now because my credit card on file has been expired. So has my Amazon membership, right? no, none of that's true, but some of these emails you take a second glance. You say, Whoa, wait a minute then. Okay. That looks legit. It's got Amazon's logo. It's worded like Amazon might word it. And then if you click on it, it's going to take you to a site that pretends to be Amazon and asks you for your credit card update. So you're going to give a credit card number you're going to give. an expiration date, right? You're going to put all of this stuff [00:03:00] in, cause you don't want to lose your Amazon prime membership. Now I'm just using Amazon prime as an example, this is happening all the way across the board with tons of. Banks credit unions. Financial institutions are a really great target. I've seen them from supposedly, right? E-bay I've seen them from the IRS law enforcement. All right. All the way across the board, it is a serious problem. So how do we deal with that problem while we care, but what we're clicking on, but I want to talk about a simple hack may not have heard about before that can just destroy your business and what it is done? What these guys are doing is called Typosquatting papal, squatting, and typos squatting is where you think you're going to google.com, but maybe you ended [00:04:00] up@googl.com. You forgot the E or maybe it's Google with three O's. Instead of google.com or if you have one of these home routers, even if you're a business and you're not using at least pro or hardware, like the Cisco go hardware. Then you've got an additional problem because what the bad guys have been doing is taking over control of your router. So many of them have never been patched via Rob, have you ever updated your rudder? Have you ever. They did the firmware new router, right? Most people don't and most rodders don't do it automatically, and they only will do it for me, maybe a couple of years, even if they do it automatically, I just had a client. We were helping out. We were grading them to the prosumer, the Cisco go hardware. And. She said, yeah, I have been, I check every week. That's how diligent she was. So [00:05:00] she went to the vendor's website, checked what the latest release of firmware was, and then checked her machine to see what release of more she had. Guess what it was the same release. But it had been two years since the manufacturer had issued any updates to the firmware. So her modem was completely vulnerable. So make sure you do have a modem that is not only up to date, but really, even for home users, you've got to get the prosumer stuff. I recommend the Cisco stuff. You don't have to get it from me. But Cisco goes something you might want to look at. You can get it online. I think it's even available on Amazon. I've seen it over there before, and it's not that much more expensive if you just buy it and do it yourself. If you want me to do it, obviously we're going to get involved to help configure it and help you install it and everything. So there are additional charges, but let's get back to typesquatting. That's [00:06:00] different than the pad guys taking over your router. And when you type in the correct google.com, you're going to two of them. Okay. Okay. Many of these types of domains. Are either purchased for resale. They redirect you to a real offer and it a shady way. Many times what they're doing is they'll use a coupon if you will code that gives them credit for the sale. So you're, you are actually going to the real Amazon. And what happens is there's a referral. Bounty, if you will, that they are paid by sending you to Amazon, even though they didn't really send you to Amazon. So there's a lot of stuff that they're doing. And so forth labs found that roughly 2.7% of 15,000 domain names that they looked at. Two and a half, 2.7% were associated with some form of [00:07:00] cybercrime, including hacking phishing online fraud or spamming. If you think that 2.7% is a small number, remember there's at least 360 million registered domain. So let's do a little bit of mathematics here. If we say (360) 100-0000. Times 0.027. So that's 2.7%. So that is nine, almost 10 million websites. If those numbers, if you can really just interpolate it across all registered domains. So there's a lot of easy examples of type typo. Squatting. Security research has found a perfect. Replica of reddit.com, Tom, which is one of the five most visited websites online under [00:08:00] reddit.co. Which is.co is Columbia's domain by the way. So they had even acquired an SSL certificate for reddit.co. So the majority of the web browsers wouldn't even tell you that there might be a problem. So we gotta be very careful. We've seen campaigns in the past for Netflix dot O M again, a typo, right? You meant to type.com Citibank dot O M. Which is, by the way, Oman's, domain suffix. Now that doesn't mean that Columbia or Oman are actively involved in this, or even that the people that did this are from Columbia or Amman. It just means it was the domain was registered there. Registrars are what it's called. Cameroon's other popular one.cm, Hulu, Netflix, 12 million visits over a three month period. That's pretty amazing here. So anyway, let's not do that. Be careful with typos [00:09:00] squatting, pay close attention. When you're typing in the URLs. I have seen based on my website, just X, a lot of people use Google. Instead of typing in the direct URL. So pay attention to that. All right. Stick around. When we come back, we've got a mortar cocktail. We're going to get into the whole VPN story this week. I've got a big I told you so pink is the bottom line here and make sure you're on my email list. You can sign up at Craig peterson.com/subscribe. Stick around because we'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15536168

Welcome! Stalkerware Con't and IOS and Android plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! Stalkerware Con't and IOS and Android plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig finishes his discussion on Stalkerware and then gets into IOS and Android. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Hi everybody. Craig Peterson here. We've been talking about stalkerware. I'm going to finish that up right now. And then we're getting into that simple hack that could tank your business. In fact, all of your retirement and savings as well. This is Craig Peterson. I'm so glad to have you guys with us today. We are also on line@craigpeterson.com. You can get my newsletter just by going to Craig peterson.com/subscribe. You'll get all of my show notes every week. The notes that I used for this show, as well as the notes that I'm using for my appearances on various radio stations throughout New England. And also now I am starting to put together some videos, little training videos that we will be releasing too. So keep an eye out for those. Let's finish up the whole thing about stock aware and iOS. Of course [00:01:00] Apple's operating system for the iPhone, as well as for the iPad. In the last segment, I told you how to get into the settings to look, to see if your device was managed. IOS is a difficult one when it comes to stock or where the easiest way for the bad guys to track you is by using mobile device management. As I mentioned a little bit earlier, so that's all well and good, right? But there are ways of hiding software on the Apple device, and it's almost impossible for you to detect it's there. That's how bad some of this stuff is. And Apple does not make it easy for you to get in and look around unlike Android, that. Pretty darn easy to get in and poke around if you know what you're doing and Apple does that, they restrict it for really good security reasons. The types of reasons that you would hope [00:02:00] Apple or one of these other companies was actually do it, which is because of course, they don't want. Bad guys doing bad things on your phone. So the access to this sort of thing is restricted. So that makes it difficult. So you might have to just go on some clues. So what are the clues? In this case, and this is true for Android. The clues are that your phone is running hot. Your phone is getting slow. You're not sure what's happening. Maybe your data plan is getting eaten up. Those are all pretty bad things to happen to you. And they're all things that might indicate that there is a problem, keyboard, keys if they have a leg. Yeah. Your type. Remember that there are no real keyboards on phones anymore. It's all touch screen. But if you're typing on that screen and you notice that it takes [00:03:00] a while. For those, it's a fraction of a second for those characters to come up. Whereas before it was instantaneous, that also could be assigned that there's a key logger on the device. All right. you're running out of space. That's a dead giveaway because if you're not downloading it a lot of stuff, why would you be running out of space on your phone? So look at all of those things also on iOS at the very top of the screen. There's a little thing that indicates that, right up here on the upper right-hand side, it indicates that their location services are being used. Now that is legitimate in some cases, but it could be a bad guy monitoring you this stock or where. So again, if you want to look at location services, If they're at least using those legitimately, you can go into your settings, location services, and you can see all of the programs that have requested [00:04:00] access to your location. And then the ones that have had it recently, we'll have a little blue arrow next to them to let you know that it's been used recently. And that's going to tell you a whole lot too. Okay. let's see. Let's move on here to our Android friends. I am not a fan, of antivirus software. Cause it's pretty much useless, but there are some things that can do if you're not doing anything to protect yourself. So on the Android side, there's Kaspersky as well as some others. Now, Apple does not allow anti-virus software. On their Apple app store for good reason, because it gained access to a lot of things that are shouldn't have access to it often can be malicious and in the iOS world as a general rule, it's not going to do any good to for you anyways, but on the. Android side. If you go to the google play store, [00:05:00] you'll see a bunch of different antiviruses. Now, Kaspersky is another one that's like antivirus, right? Kaspersky is a Russian company and they have had antivirus software for quite a while. And their antivirus software is actually illegal to use in the federal government. Now you might ask why is that the case? there are ties alleged to between Kaspersky Labs and the Russian government and maybe even the Russian mafia. That's why? So the federal government has removed Kaspersky, antivirus software from all of their devices. And frankly, you probably should too, but this is one case where again if you're not that worried about it and you like inexpensive and you don't care if the Ruski ruskis again and get access to your information, you might want to look for it for that because of Kaspersky labs. With their [00:06:00] antivirus software now has a feature that allows you to check for spyware, which is really cool. So they've really upgraded their antivirus pro, where they upgraded the software last year. And yeah, we'll tell you about stock or wherever. So those jealous partners who want to spy on their ex and lovers. They can find out. So 2018, I'm looking at some stats right now because ski lab products detected stock or whatever, programmed on 60,000, almost unique mobile devices proving the severity of the threat according to yes Bursky. So have a look at it. It is called their mobile antivirus product and they detected not a virus, colon monitor. That's what they'll do. Yeah. So I have a look at that. I am looking at their stats. There are a bunch of different pieces of spyware that they've detected. Did, stock to where is real [00:07:00] don't fool yourself. I will want to get, let you guys know about a couple of things I'm doing right now. We are going to be talking in the next segment about this simple hack that can just total your business. We're also going to be talking about VPN, but I can't dive into them at the level that I'd like to be able to hear on the radio. And if you're watching this on video, this is again, it's a short video to give you some basic understandings. So if you want more, if you want a step by step walkthrough where I am clicking on it, and you are looking over my shoulder, what I'm doing, you have to attend one of my pieces of training or watch one of the training videos if you've registered. So there is only one way to do that as well. And that is to go to Craig peterson.com/subscribe. Now that's going to get you on to my [00:08:00] newsletter list. Now, the newsletter list, isn't something where I'm just pounding you constantly, right? I really want to help you guys out. And I went through just yesterday. All of the. Collateral materials that we produced. Do you remember last summer? I did the security summer where we had a different white paper that we had written and distributed every day. And some of these were two pages. Some of them are five or six pages. Plus we've had small business security guides. You've got the security reboot guide. We've got a whole bunch of stuff. I counted them. There are over 50 of those that we have written and given away. Very important stuff for small businesses, very important stuff for home users as well. And you can always ignore some of that technical detail. If you're a home user, you're sitting there and say, I'm not that [00:09:00] technical. I don't know what to do. Okay. But it is very important. And if you're thinking about maybe. Not just getting into a computer security career, but make a few more bucks at the office because now you can say, Hey, I know this about security or better yet. You've taken some courses that we offer as well as others, but some courses. That you've got a certificate now, and you can get, maybe get that raise that you've been hoping to get forever. So make sure you check it out. Craig peterson.com/subscribe online, stick around. We'll be right back. When you talk about the simple hack, what are the bad guys doing right now that mess with us? --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15536195

Welcome! What is Stalkerware and Why should you be concerned plus more on Tech Talk with Craig Peterson on WGAN 08/01/2020

Welcome! What is Stalkerware and Why should you be concerned plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses Stalkerware and explains why you should be concerned. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- [00:00:00] Hey, there is one simple hack that could ruin your business and ruin your credit and steal all of your money. And they're going after it today, against you. Craig Peterson, you recognize the voice so glad to be with you. You can find me online at Craig. Peterson.com. We got trainings coming up for people. It's really important to understand what's happening? How you can protect yourself? How you can protect your business? And we're going to be talking a lot about that here today. We're going to talk about this simple hack that can tank your whole business. We'll talk about VPNs. We have before. And I'm not a fan of, I'll tell you a little bit more about why I had a whole training course on VPNs and the dangers of VPNs. And huge dangers people just started using them. So we'll get into that a little bit. I love this whole [00:01:00] drama therapy. Now being branded as STEM science, technology engineering mathematics will tell you why universities are doing that. And the DOJ here telling one America news network that. Maybe they should call the FBI about NPR. So a kid into that Google is peeking into Android data. Again. Now we've talked about this before. It's absolutely not to a Google gets away with, and it turns out they're doing something that Microsoft did years ago and got sued by every government in the world and lost every government in the world. So what's Google up to there for you. Poor Android users. Russia's. Hackers they're GRU hackers have hit the U S government. We're going to talk about that one and your next smartphone may be a lot harder to scratch. And of course, we'll get into that one as well. So a whole lot to talk about today. But first, we're going to talk about [00:02:00] how to find smartware. it is smart, but this is stock they're on your phone. Now you may not be aware of this, but there are ways to monitor everything that you're doing on your phone and the best way to do it really is installing one of these apps that kind of hide now. This is particularly true for Android. This is true for you. Windows PCs to a slide, the lesser degree. It is true for your max as well. So with the stocker where what you can do is look at the keystrokes, record them all. Do screen captures, usually grabs a frame if you will. What's on the screen every minute or so, so that it's not chewing up all of your disc space, but you can go all the way up to a live video so that you are tracking everything that's going on while someone's logged into a computer. [00:03:00] So it's designed specifically because it is stalker where to run in the background of the computer. To make it very hard to see. And most of the antivirus software out there just won't catch it. If you have the advanced malware protection that's available through us and from Cisco then yeah. You're probably going to be able to detect it, but it is designed to hide. So there's a high degree of probability that it is hiding and it's probably hiding pretty darn it's keeping tabs on. Everything on your phone. So your personal details are going to get leaked out. And we're talking about having access to all of your contacts, all of your applications, knowing what's going on, it may show up as an application on your phone. It may not show up as an application. Same thing on your windows side. And this is a rich source of information for people, [00:04:00] because if they can get the stock aware on your computer, they know pretty much everything they might need to know about you. You've gotta be very careful. It can track your location, record your phone calls. Obviously your text messages steal the passwords to the social media accounts or email account or access that you're logging into through your phone reveal, your contacts, photos. Emails and even end to end encrypted communications, because remember what happens with these things like WhatsApp, et cetera, you have to be able to read that message. Don't you, it's not good to you. If it shows you a bunch of Google. That is the recorded, encrypted, I should say message that was passed through. You need to see the clear text. So if you can see the clear text on the device, the stocker work and see it as well. Now we've found that in for [00:05:00] the most part, the stock aware is really aimed at people that. That, might be involved as activists. For instance, you have a lot of government agencies that do it. you have no activists. Of course, we're talking about socialists countries, right? It's illegal to do it here in the U S but every socialist country out there. Does it to some degree or another, the more socialist you are, the more they do it. Like China, for instance of courses using stock or where by demand, it's the law. You will go to jail. If you don't have stock go. Where on your smartphone? Venezuela, Brazil. Cuba, some examples of some very socialist countries that are doing all of this, where you don't have the rights that you might want right there. The typical Marxists socialist countries that are out there. So the average person doesn't have to worry about it too much. Is that what's your thinking? Because in fact, what happened is that the average person, right? [00:06:00] Can be the target of stocker, where if that person has someone that wants to monitor them. So who might want to monitor you for instance? obviously, maybe a lover, ex girlfriend, boyfriend, ex lover, maybe a jealous person. Who's just a third. Party, maybe your best friend, right? You we're always hearing about somebody marrying the husband or the brother or sister of someone that they're dating anybody who has physical access to your device could potentially. Put stock aware on it. And that's where I'm constantly warning people. If you work with China, be very cautious. And if you go to China, the same thing applies because they will go into hotel rooms. They've been caught doing it before and they'll copy all of the contents of your computer. So I'll make sure everything is encrypted. You probably want to turn off your computer. [00:07:00] Entirely all the way down so that they can't use some of the techniques that will look into the memory of the computer to try and find the encryption key, because it is kept in the memory. There's some really cool techniques to do that. It's some pretty simple one. So shut it all the way down. But. These people that want to monitor us. If they have access to it, they can do it. victims of domestic abuse. They're a common, person that could have stock or where the abuser puts it on the phone, because usually abuse is about controlling somebody. And if you're controlling them, you want to see what they're doing, what they're saying online. It's a very modern concern, but it's a real. Concern. We need to be careful of a motherboard had a really good little article on it recently. Now, one of the things that is happening right now to fight back are the ads for the stocker where ads have been appearing all [00:08:00] over social media. So you can go to Facebook and see had for stock or where, It's monitors spy on. and so now there's new. Policies that are just going into effect. I think they might go into effect August, but w new policies are going to affect by all these major social media sites that say we will not accept advertising for stocker war, but unfortunately there is a loophole when it comes to advertising for style or where, because that's same software. Can be advertised as something to monitor your kids online. And we all want to do that. Don't we, while I'm on a monitor or kids and make sure they're not going to bad places and even more, we want to make sure they're not being influenced by a bad influence, maybe bit of a pedophile or something. You just don't want that to happen. So what do you do? If you are a Mac user, I want you to visit this site right [00:09:00] now. I want you to write this down. It's called objective C as an S E. So go to objective dash C. Pretty sure that's where it is. Let me just double check here on my note. Yeah, it's subjective-c.com. Now this guy's a security researcher, his name's Patrick Wartell. He works at damp, J a M F, which is a great company that has all kinds of software for monitoring computers and controlling them. Making sure certain software's installed software is updated. Remote control, everything else. Okay. Jamf, if you want to check that out, we don't use them. We use some software from IBM. That actually has some real security validation to it, but, he said the best way, easiest way is to just keep your device out of the hands of someone that might be a starker. Okay. So that's obvious. And, that doesn't mean that it's always going to happen. Kaspersky labs have some good [00:10:00] points here. they're saying that the industry is messed up. They use a stronger word than that. And everybody providing these services are one of the worst people on this planet. Okay. Not that he has any opinion about the matter, right? For iOS, if you have an iPhone or an I pad, usually what they use is device management. So go to your settings, general profiles and device management. So go there right now on your phone. This is how to check to see if you might have stock or were installed, go to their settings, general profiles and device management. And. If you don't see the device management in there, it's a reasonable thing, because that means there is no device management. And so therefore there's almost certainly no stock or where regular stock or where. However, if there is device management, don't panic. Because it might be legitimate. If your phone is a business phone, [00:11:00] it's probably legitimate, but that's the easiest way to do it. There should be a remove management option in the settings as well. When we get back, we're going to do a little bit more of a dive here. What if you have windows? What if you have Android? We're going to talk about that. You're listening to Craig Peterson. Make sure you visit me online right now. Sign up for my email list. Craig peterson.com/subscribe. I've got some treats for you when you subscribe and you'll get my weekly newsletter and info about some of the trainings I'm doing. All right, take care. We'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15536219

AS HEARD ON: WGAN Mornings News with Matt Gagnon: Big Tech and Censorship 07/29/2020

AS HEARD ON: WGAN Mornings News with Matt Gagnon: Big Tech and Censorship Good morning everybody! I was on with Matt this morning and we had a very good discussion Big Tech Censorship of speech and although it was bit off-script from what I planned to talk about it was an interesting subject. Let's get into my conversation with Matt on WGAN. These and more tech tips, news, and updates visit - CraigPeterson.com --- Automated Machine Generated Transcript: [00:00:00] Craig Peterson: We now have kind of a shadow bureaucracy, if you will. That is in place by the programmers who might be the ones that are really causing many of these problems. We know they are when it comes to Google and the search results not showing results for certain websites like Breitbart. Craig Peterson: Hey everybody, Craig Peterson here. Welcome. So glad to have you here. it was a really a fun flashback for me because it reminded me of my years and years of doing kernel programming. I want to know if you have a solution for this. Anyways, here we go with Matt, WGAN morning news. Matt Gagnon: Seven 36 on the WGAN morning news on Wednesday morning. And it's time to talk to Greg Peterson, our tech guru, Craig, how are you this morning? [00:01:00] Craig Peterson: Hey, good morning. Doing great, Matt. Fantastic. We always talk to Craig at this time every week and pleased to have him here. Once again, Craig, we've got a lot of topics to get to, you know that you and I discussed of course before you come on every week, but I must go off-script. If you don't mind, Craig, come with me down this garden path. Okay. So you saw, I trust the whole thing in front of the Supreme court with the doctors yesterday and then all the brouhaha afterward. Okay. So I'm going to set aside any sort of conversation between you and me about whether or not you should take those doctors seriously, whether or not they're cranks or whether or not they're truth sayers, all that stuff. Set it aside for me for a moment, let's deal with what the tech companies did though. Because that video was shared, it was a press conference essentially. And it was shared on Facebook. It's on YouTube. It's everywhere. It was taken down everywhere. Tell me a little bit about, I don't know, just your thoughts on exactly where we are as it relates to these tech giants, trying to police truth like that and take down stuff. [00:02:00] And whether or not even it's effective. I gotta be honest with you, Craig. I feel like them doing that, even if they're right and these people are cranks. Which again, we're not debating right now, even if they are right. It just increases the interest and the, Hey, what are they hiding stuff about this? It makes it more popular. I just don't get what they're doing here. Yeah. I have to agree with you on that. And it's interesting because I saw the video I saw part of it live when they were doing it. The doctors, because my wife had pointed it out to me, and I had a look at it and I thought, wow, this is really interesting, but they're getting into a lot of detailed stuff and I got the other stuff to do. I stopped watching it. I figured all this go back to it later. It is. It's really an interesting problem here because I think what's happening. Are these tech giants have the typical hard left-wing mentality of we're smarter than you. Just like Hillary Clinton's the smartest woman that has ever lived and she has to be president so she can tell us what to do. [00:03:00] That is exactly what these tech giants are doing. No, obviously not everybody had that attitude, but there were plenty that did with Hillary. But when we're talking about these tech companies, they're treating us like they are our parents and we're three-year-olds. That we can evaluate things. I think it's a real problem. I'm concerned for a couple of reasons, obviously about the information so many people rely on it, et cetera, but what's the recourse here. What's going to happen. Are the feds are going to swoop in? You remember a couple of years ago there was talk about, we need to regulate these companies. Is that going to make it even worse? It's going to depend on what the bureaucrats have to say. So it's very upsetting to me. I've moved, for instance, I moved over to Parler. Matt Gagnon: Instead of Twitter? Craig Peterson: Exactly many people have, but I don't know. There are some alternatives, Parler being one of them for Twitter, but it's, [00:04:00] Matt Gagnon: But let's be honest though, Craig, Parler is great and everything, but it doesn't have the same volume of people and I don't think it ever will. It's basically made up of conservative, homeless people who are just, they're homeless online at least. They're tired of being beaten around by Twitter, but that's not enough to really make up a broad base of users. What matters is what most Americans use. If they're using the stuff and their content is curtailed like that, it's just interesting. Craig Peterson: It is. It is, but it's the same problem, right? This is what you're pointing out. So you've got this one voice and if you disagree with that voice, Your tweet gets deleted or your account gets deleted as we've been seeing with the whole QAnon thing. You talked about that before. It's very upsetting to me and I cannot see a good answer to any of this. Matt Gagnon: Nor can I, Craig, and that's a sad tale. It's just, it's increasingly happening. I saw also another story that showed that Google was no longer producing search results for Breitbart too, which is, stuff like this is very, it's terrifying to me. [00:05:00] I'm actually going to talk about this issue a little bit more in-depth, a little bit later on. And one of the things I'm going to be talking about is a number of scientists over the years that were dismissed and not taken seriously in their time. And then years after their deaths, they'd be, they became the scientific consensus on something. They were ahead of their time and blankly dismissed by the people who were their contemporaries. And not that I'm suggesting that you blow in front of the Supreme court where those people, because frankly, I don't think that's true. I think they in many ways have very problematic things about their paths, but regardless the point is when you make yourself the arbiter of truth like that. And you're the one that's deeming what is, and is not worthy of being heard in a public dialogue. It becomes a terrifying thing for, in my opinion, in this country. And it's attitudes about free speech and its attitudes about mature dialogue between people and everything else. I don't know if a Republican truly stand with this kind of stuff happening wholesale across the country. Craig Peterson: Yeah, it can. we all know the world is flat and the earth is the center of the universe, et cetera. [00:06:00] Matt Gagnon: that's my point though, Craig, exactly. I know you're hitting on it, but yeah. if Twitter existed back then in Google existed back then somebody was saying that the earth was round. When everybody thought the earth was flat, Google would remove all websites that pointed the things that say that the earth is round and because it's not part of the currently held scientific consensus on something and therefore is not worthy of being heard. When I don't know, at least my attitude is you should be able to hear the argument, even if it's crockery. And if it means some people buy into something that's wrong, that's just the price you pay for freedom. In my opinion, it's just what it is. Craig Peterson: Yeah. There you're absolutely right. And there are alternatives, but there doesn't seem to be a downside for these tech companies really. Matt Gagnon: Yeah. [00:07:00] Craig Peterson: You've got so many of these amps advertisers telling Facebook, or we're stopping our advertisements and that is a punishment for Facebook. And although they've held true to some degree about not doing as much censorship as they had been doing, they have started a little bit more censorship, it's getting worse and worse. And that this problem is much more difficult than it ever has been before for one other reason. And that is the program are involved. I've written a lot of code over the years, programming that I did decades ago helped to build and establish the internet. Some of it's still in use today. And is on our phones and is on our computers. When you're sitting there and you're working on a program, you have to make certain assumptions. So you try and cover all of the paths, all the things that could go wrong. But when we're talking about a company like Google or Facebook or Twitter, that really does. Edit it audit your feeds, right? You follow someone. You're not going to see everything that they post. [00:08:00] In fact, in most cases, you might only see five to 10% of the things that they're posting online, even though you followed them. So we now have kind of a shadow bureaucracy, if you will. That is in place by the programmers, who might be the ones that are really causing many of these problems. We know they are. When it comes to Google and the search results and not showing results for certain ones, like Breitbart. Matt Gagnon: Yeah. Craig Peterson: How do you deal with that? Some guys sitting there eating pizza at 2:00 AM, writing some code that he may or may not have malicious intent that is going to block conservative or free speech. Matt Gagnon: There's gonna be a lot of dystopian novels written about this stuff. I think coming up in certain years, coming up soon, I really do think that it's just, a Brave New World is immediately at the top of my head for all this stuff. Craig, I appreciate you going a little off-script here and tossing this around with me here this morning. Cause I think it's an incredibly important topic and needs to be treated with seriousness. And a lot of people are not doing that right now. So thank you for helping me out a little bit on that. [00:09:00] Craig Peterson: Indeed. Hey, thanks. And by the way, this weekend, I'm really going to get into this VPN thing. I've warned people before. This is an, I told you. My gosh, if you're using free or cheap VPNs, make sure you tune on Saturday at one, because, they've been lying to you. These VPN companies and we'll get into in some detail. Matt Gagnon: Great. Thanks a lot, Craig. Appreciate it. As always coming up next. We'll talk a little bit about the ranked-choice voting challenge that I was speaking with Nick about a moment. Craig Peterson: Hey, does this summer seem to be going incredibly fast for you? I don't know. Many of us, myself included are still in a lockdown mode, but oh my gosh. All right, everybody. Hey, we'll be back on Saturday. We've been busy last night. I had our, our guy in, JJ who's helping me with the studio. Some of the videos & stuff that we're going to be doing is we're going to produce more training for everybody. And it's really, so I'll get the studio reorganized a little bit. The lighting's better camera position has a better, I fixed color problems that were there on the cameras. And we got a lot coming up. We're going to teach you, as I mentioned [00:10:00] here about VPNs, but I'm also going to do some live webinar. Stuff with you guys. And not only about VPNs, but about a whole host of things. Our firewalls, what we're doing at home, the prosumer equipment versus just the consumer equipment, and how you just cannot use consumer equipment anymore. So it's going to be a fun time, a lot of work for me, but that's fine. I got to get this info out and hopefully, a few of you guys are interested in hiring me and my family business here. That's been doing cybersecurity for 20 years. so we've got a couple of my kids in it and as well as a few other people, but, hopefully, if you are interested in hiring us to help you out. Anyways lots of free stuff, lots of great stuff. Keep your eyes out and make sure you're subscribed. Craig peterson.com/subscribe. Take care, everybody. Bye-bye. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15406595

AS HEARD ON - The Jim Polito Show - WTAG 580 AM: Covid Infection -- Maybe?, Spam Calls and I Told You So... 07/29/2020

AS HEARD ON - The Jim Polito Show - WTAG 580 AM: Covid Infection -- Maybe?, Spam Calls and I Told You So... Welcome! Good morning, everybody. I was on with Jim Polito this morning and we talked about the possibility that I got a COVID infection. Then we spoke about what Cell Carriers have done after urging from the FCC and FTC about Spam Calls and Texts. Then I shared an I Told You So... moment with Jim. Here we go with Jim. For more tech tips, news, and updates visit - --- Automated Machine Generated Transcript: [00:00:00] Craig Peterson: He did, is he came out and said, okay, cell carriers and phone carriers, you got to do something about that. Cause this is just absolutely nuts. Yes. It looks like I might have had the COVID. Craig Peterson here. we talked about a few different things and make sure you stay to the end because, If you're using VPNs, particularly the free or low-cost VPNs, we got some real bad news for you. So stick around, because here we go. Jim Polito: Everybody's tech talk guru and our good friend, Craig Peterson. Good morning, Craig. Craig Peterson: Hey, good morning, Jim. [00:01:00] Hey, I just saw that they released new symptoms for COVID-19. So this is real. It just goes on and on and on, all these symptoms, but, based on those new releases. I think I had the dreaded COVID, the Wuhan Virus. Jim Polito: Really. Whoh, Whoh we had important stuff to talk about, like President Trump and his campaign may be being censored by cell carriers. But hold on and other stuff about VPNs, but wait a minute. what makes you think that Craig. Craig Peterson: Well, I had really bad chills. I was well under a heated blanket, I was really cold. My muscles ached like I was at the gym yesterday and had way overdone it. It was me versus "The Rock" and I won. And then the next day, all of my muscles felt like that. So I, anytime I would move, I would experience pain and I have never labeled anything as pain before. Jim Polito: Wait a minute. Wait a minute. Craig Peterson: Yeah. [00:02:00] Jim Polito: You were fighting with the rock. Here's the real question. Did you smell what the rock was? Cooking? Because apparently another symptom is not being able to smell or taste. Craig Peterson: I could smell it. He was kind of sweaty when we were going at it. But, I didn't have any loss of smell. So I was thinking, well, it isn't COVID, but I don't know what it is. It's just nasty. It's dragged on for about three, four weeks. You know, the cold thing when I had the real bad chills was only a couple of days. Muscle soreness and a couple of other symptoms are new symptoms apparently of COVID-19. Jim Polito: Are you going to get, are you going to get tested, or are you going to check it out? What are you going to do? Craig Peterson: Well, that's the question, right? I'm past it. I'm pretty much asymptomatic now. So that means I'm not contagious according to the CDC, and the dreaded WHO. So what purpose is there in getting tested, right? [00:03:00] It's yeah, kind of like taking the flu shot, you know, or am I going to take a flu shot? Am I going to take a WuHan flu shot as well? Yeah, I don't know, but it smells a lot like it based on what I read, yesterday and these new symptoms I definitely had it. It is interesting. Right. I was able to survive and work the whole time. I was just a normal flu type. I was down for a couple of days, a few days. and that was it. And I am in the risk group kind of, you know, Jim Polito: Yeah. We're getting up there where we're crossing over into the risk group. We were with some good friends on Sunday and both their son and daughter well wait a minute, their son got it while he was away at school, tested positive for it and you know, it was fine. Then the daughter though had the high fever, the, you know, all this other stuff. And, and it was a big fever, the chills and all that. Didn't, test positive for it. I mean, she had the fever for three or four days, but nope, nothing. So you know what Craig. I just don't know. I'm concerned about the way that news is being reported now. But that's a good transition into this. [00:04:00] So I liked the fact that on my smartphone, I got a call yesterday that said potential spam. And, I didn't pick it up. When it does that, I don't pick it up. Plus when I get a call from a number I don't recognize I don't pick it up, anyway. But there's a chance that Donald Trump's campaign efforts are being labeled as spam by the cell carriers. Could you explain that to me? Craig Peterson: Yeah, this is kind of an interesting development because we have had this problem with spam calls and spam text messages for a long time. And the FCC working with the FTC, have been trying to figure out. What can we do an edge? Ajit Pai has been, has been really into all of this? Over at the federal communications commission. What he did is he came out and said, okay, cell carriers and phone carriers, you gotta do something about this. [00:05:00] Cause this is just absolutely nuts. We've got to stop all of these spam calls and spam texts. What the cell carriers did is they've come up with a new protocol that goes between their switches. It gets kind of technical. So the idea is if someone's making a lot of calls from the same source or sending a lot of text messages from the same source, then it gets flagged and potentially blocked. So you probably already noticed the number of these spam calls and the number of the spam text has gone down over the last few weeks. And there've been a few companies that have been very active in this T-Mobile and Sprint are kind of one that's in the lead right now. Last week, President Trump tried to send a text out to supporters and it makes the news because it was apparently blocked. [00:06:00] Now we're looking at this technology and kind of wondering, right. This is a question that popped in my head. I'm just looking at all of this, reading all these articles. What is that? The reason why, because. At a certain point, a human looks at all of these algorithms and the output of these programs and said, Oh yeah, well, this is obviously wrong. And we've seen that happen every time. Right? Fake news, you were just talking about with Facebook so that might've been president Trump's campaign. Jim Polito: We're talking with Craig Peterson our Tech Talk Guru, a great guy. See that's the kind of stuff that bothers me. Okay. Look, I know that Facebook is a liberal organization. I know it is. I know that something else within companies, you have, people who are not afraid to push their ideology on the company. [00:07:00] For example, the Cato Institute, which is a kind of a sometimes I say left-leaning, but they are more libertarian organization did a study and they found out that 77% of conservatives are self censor themselves because they're concerned that if they talk about the politics, they might lose their job. On the other side, extreme liberals as defined by this Cato study. I think it was about 54% of them take an activist standpoint, they purposefully share their political views. They don't self sensor and they actually act more like an evangelical about their own liberal views. And, you know, within a company, when you get an argument between two people or people making a decision, it seems to me that people are people and they're going to react like they do in this study. [00:08:00] Craig Peterson: Yeah. Yeah. It's inevitable. Even the programmers are, have those biases. And so when they program this stuff to try and, and stop these spam calls and spam messages. Yeah. That's messages, their biases are actually going to be reflected in the code they write. Jim Polito: It's just like the media. It's the same thing, Craig. That's that's bothersome. what about it? Cause I don't wanna, I don't wanna run out of time. What about VPNs? You really have an, I told you so moment here. Craig Peterson: Oh man. Yeah, we are almost out of time. So I'll make this really quick here. If you've attended any of the training that I've done, I do this free training that they run from about 10 minutes to an hour. I did training in February and March and April of this year and we covered VPNs. I warned everybody about the problems with VPNs, particularly these commercial VPNs, and even more particularly the free VPNs. The idea behind VPN is it keeps your data safe. The reality is, well, yeah, not really. [00:09:00] So we've got these VPNs in a mentor report that just came out and they specifically named seven different VPN services. All of these services said "We do not log you, keep your information private. We keep it safe." Well, it turns out that they left 1.2 terabytes of private user data exposed online, these seven free VPN services. Now this personal data, Jim, you're going to love this. Not only the user's email, their home addresses passwords in plain text. In other words, there don't bother decrypting them because they're not even encrypted IP addresses and the worst part of this story. Is that in this 1.2 terabytes of data, you might ask, wow, that's a lot of data for just names and email addresses. [00:10:00] Oh no, no, no, no. All of these, no-log VPNs had been logging everyone's activity and it's now it's been exposed in the online world. So yet another reason not to use the VPNs. I'm going to do that training again. So, you know, keep an eye on your email. I've got to do this. I got to explain this. What to do and how to do it. Cause it's free VPN purposes. Jim Polito: You're the product. How, how can folks get more information? Craig Peterson: Well, get on that email list. So you find out about it, just go to Craig peterson.com/subscribe. Or you can just email me M E at Craig Peterson dot com and we'll let you know. These are free training. I'm not trying to push anything down your throat. Okay, but it's important stuff. Jim Polito: Well, we know that. Craig Peterson doesn't try to do that to you. Okay, Craig, excellent segment. We look forward to talking with you next week, sir. Craig Peterson: Hey take care. Jim Polito: You take care of yourself too. I hope you remain healthy, sir. Take care. Craig Peterson: Bye-bye. [00:11:00] Bye-bye. Alright. When we return a final word, you're listening to the Jim Pollito show from my kitchen with pops. This is your safe space. --- More stories and tech updates at: Don't miss an episode from Craig. 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AS HEARD ON NH Today with Jack Heath WGIR-AM 610: Proof: VPNs Are Not The Panacea You Have Been Led to Believe 07/27/2020

AS HEARD ON NH Today with Jack Heath WGIR-AM 610: Proof: VPNs Are Not The Panacea You Have Been Led to Believe Welcome, Good Monday morning, everybody. Craig Peterson here. I was on with Jack Heath this morning discussing what we learned about VPNs. BTW, if you have been listening to me for a while I have been telling you this -- but now there is Proof in Black and White that I what shared with you is TRUE! Here we go with Jack. These and more tech tips, news, and updates visit - --- Automated Machine Generated Transcript: [00:00:00] Craig Peterson: So these VPN services said they did not keep logs of what you were doing online. They were not tracking you. Guess what was in this data that was found online? Hey, good morning everybody. Craig Peterson here. I can't believe summer's almost half over. Well, that's what. It happens, right? Anyhow, I was on with Jack this morning and they had the most major I told you so, and I hate to say this, but if you're using VPNs, man, listen in because a huge, huge problem came out just last week. Jack Heath: Craig Peterson, a tech talk guy joins us his show air Saturdays. Here are these iHeart stations on the tech talk side, Craig. Good morning. One of these stories. Locally is more people falling victim to scams? What else do you have for us? [00:01:00] Craig Peterson: Oh man. I'm afraid. I have an I told you so, here this morning about VPN's. People have been using virtual private networks and the FBI came out with a warning a few weeks ago. Well, now we have discovered a group of seven of these free VPN apps that left all of their data exposed online. 1.2 terabytes of your personal data. So if you're using one of these free VPN services, which I warn against all of the time, in fact using a VPN service is usually worse than not using a VPN service. It turns out. Not just their email, their home addresses passwords in plain text, IP addresses, but all of these VPN services said they did not keep logs of what you were doing online. [00:02:00]They were not tracking. You get within this data that was found online. Every place you visited, where you went, your passwords, the whole nine yards. You cannot trust them. These VPN services, particularly the free VPN services. It's not going to make you safer. Jack Heath: Well, good, a good lesson learned. What about, um, the scam seemed to be going up as people do more virtual stuff. I'm not surprised people are going to try and take advantage of a bad situation. Is it ending? I mean, the basics don't open something. If you don't recognize it. Don't don't don't don't if a spam call comes through don't call and say, you know, here's my credit information, but is there anything new we should be doing to avoid these any good blockers or anything? Good. You know the way to kind of knock out the crap coming through, or is it just something that they're always going to get through? Craig Peterson: Well, we've got some really good news because of what's been happening over at the FCC and the FTC, actually. And that is that most now of the major cell phone carriers are able to block text messages. [00:03:00] If they look like they are a scam. So for instance, You guys I know are familiar with what happened with President Trump's text here that over the last week. Okay. And that is that his texts, he was sending out to his supporters were blocked. Now that's part of this automatic system, where if it looks like it might be a scam, it might be a spam-sending it out to thousands or millions of people it will be blocked. So yeah. Good news on that front T-Mobile has really taken a forward front position on this, which also now includes Sprint, but they're all kind of doing this and that is you are not going to be getting these text messages at the volume your before that are scams when you click on them or respond to them, or heaven forbid you callback a number that you don't recognize where they will be billing you $10-$20 for that phone call that number you didn't recognize. Those are all on a down surge right now. Jack Heath: All right, Craig Peterson. [00:04:00] Thank you very much. Craig Peterson.com. Make it a good Monday. Enjoy the heat. Craig Peterson: Take care. Jack Heath: All right. Hey, Craig Peterson: Were you, one of the people that went to my, one of my trips I did on VPNs, I did a bunch in February this year, not just VPNs, but general pieces of training. I'm going to do a lot more of them coming up. Probably back to school time in early September, but before then I'm going to be doing a bunch of smaller things and kind of getting my ducks in a row, working on some courses and stuff that we're going to be doing. We've also got some really great hardware done for you packs we're working on, but anyways. Those pieces of training that I did in February, I told you so, right. Right? How many of you guys dropped your VPN and services because I told you exactly what was going on? Now we have. Proof. Right. This has nothing to do with the general security problems businesses are [00:05:00] having because of VPNs and the misuse of VPN's. Anyway, I'm going to have to do that one again, obviously updated, but, O M G this is a very, very big deal. Take care, everybody. We'll be back tomorrow. Bye-bye. --- More stories and tech updates at: Don't miss an episode from Craig. 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AS HEARD ON: WGAN Mornings News with Matt Gagnon: What Twitter is doing and More about Twitter Hack and the FBI warns about Airline Booking Sites 07/25/2020

AS HEARD ON: WGAN Mornings News with Matt Gagnon: What Twitter is doing and More about Twitter Hack and the FBI warns about Airline Booking Sites Good morning everybody! I was on with Matt this morning and we had a good discussion about Twitter's technology and what they are doing with banning and censoring people and organizations and what we learned since last week about the Twitter hack. Also, the FBI is warning us about being sure who you are booking with when it comes to travel. The bad guys are trying to trick you so be careful. and cyberthreats Let's get into my conversation with Matt on WGAN. These and more tech tips, news, and updates visit - CraigPeterson.com --- Automated Machine Generated Transcript: [00:00:00] Matt Gagnon: About the time we talked to Craig Peterson every week. Yes it is. And he's with us right now, Craig, how are you this morning? Hey, good morning. Doing pretty good. Pleaure to have you as always. So our tech guru needs to lead things off here by talking about Twitter. So I was just doing that with the whole Q Anon thing. And I suppose you can weigh in on that if you want to. But the other thing that's really big with Twitter here that we need to chat about. Is this Twitter breach, which exposed, its own employees. I think, you know, this whole Barack Obama and Elon Musk and all those other, prominent accounts were, were hacked. And it really was because of the back end employees. Was it not. Craig Peterson: Yeah, this is kind of a niche that's teen trick. It looks right now with the police investigations. Of course, the FBI is involved with this, that it was some kids that did this and they were able to get some inside people inside of Twitter here, contractors or [00:01:00] employees. To use Twitter's, what I call "God-mode," to take control of various accounts. And including, as you mentioned, a few, you've probably heard of like this Joe Biden guy, Kanye West Jeff Bezos, and many others. And what they were trying to do is persuade people to send them Bitcoin. So Joe Biden, for instance, on the Joe Biden accounts was saying, Hey, if you send me Bitcoin, this is a chance for me to give back. And for the next 30 minutes, if you send me Bitcoin, I'll double it. So if you send me a thousand dollars in Bitcoin, I'll send you $2,000 back. And there's postings out on Twitter of pictures, of this ,what I'm calling God-mode, with Beyonce's account and a few other people's accounts. So it looks like it was probably a social engineering attack. It was probably conducted by just [00:02:00] some kids and they were able to get some employees inside to give them access to absolutely everything. Matt Gagnon: We're talking with Craig Peterson. He is our tech guru and he joins us now to talk about the world of technology. Do you have any, I just mentioned it a moment ago, but I'm sure you're, you're a little bit up on this whole Q Anon thing. I mean, it seems to be a part of a, now a much more forceful and aggressive Twitter in terms of policing the speech that's on its own platform, which. You know, by the way, a, if that was going to be what they do, where the heck was this stuff like six or eight years ago. But, B this, this is, this is going into some really squirrely territory, in my opinion. What do you think about this, Craig? Craig Peterson: Yeah, I agree with that. It Twitter, just the public square where people can stand there and say almost anything or is Twitter something that should be a little bit more regulated here where if [00:03:00] they're going to start to censor things, what are they going to censor, where's the line. We already know that the. Person who was responsible for basically censoring president Trump's tweet was an avid Trump hater. That was working for Twitter. It, this whole thing is really quite a bit of a problem right now. The Feds are looking into how should we be regulating Twitter? Are they as a phone company or can they be liable for the types of things that they say? Like, for instance say a newspaper, is because newspaper does edit what it is they're going to publish. And when you look at the Q Anon stuff, some of it is turned out to be right. Some of it's turned out to be wrong, but conspiracy theories and language that we just don't want to hear, frankly, should not be governed by this [00:04:00] private organization. And last you have the ability to Sue them for what would it you been being with Twitter, slander or libel, right? Is it the, really, the written word? The lot of questions that we just haven't really been able to answer yet. Matt Gagnon: We're speaking with Craig Peterson, our tech guru joins us at this time every Wednesday to go over the world of technology. So turning our gears somewhere else, here, not that there are very many air travelers right now, but the FBI has issued a cyber security warning to air travelers that are actually going around the country right now. So what is that warning all about Craig? Craig Peterson: Yeah, this is kind of an interesting problem here because so many of us are booking online. We are going online and, and, as part of that, we're going to the website to see if, has our flight's been canceled. It is, is a flight leaving on time. Something we've done for many years now, frankly, but right now the FBI is trying to raise some [00:05:00] awareness about the creation of a number of websites that are faked to look like the real deal, not just websites for Boston, Logan, or whatever, major airports out there, but they're also faking the website of the major. Airlines now, typically it involves having the carrier or two that is misspelled because many of us misspelled words, we're tied beam in and the airlines, frankly, weren't smart enough to grab misspellings of their names, but they're saying this is a real threat for travelers. They have had a lot of reports from people coming in saying there are fake websites out there for airports and all over the whole aviation industry. So be very, very careful. These websites do feature whatever organization or businesses logo, their fonts or color schemes or writing style. But in fact, they're just fooling users into thinking the site's [00:06:00] authentic and safe to use. Matt Gagnon: And Craig, before I let you go, I do have to ask you about this resurgence of the emoTet spam Trojan thing. So that's kind of been dormant for a while. Kind of a, what, what is what's happening with it now? Yeah, this is Craig Peterson: hate this stuff, man. here's, what's been happening. People who have not been securing their machines properly. Their machines have been taken over and they become part of what's called a botnet. Now you, you wouldn't know unless you were using more professional software, right? Your, your regular antivirus, your Norton, et cetera, is not going to pick this up. You need to do it right. And that's part of what we try and talk about on the weekends, how to do it, right. How to keep your business and personal computers safe. But what's happening right now is they are using these machines again, part of this bot net to spam people. So there's a spam Trojan called as [00:07:00] you mentioned, emotet. It is sending out malicious emails again by the millions. And it has, it's been dormant really now since early this year, which has been nice because the amount of spam has been down, but it is coming back up again. It is sending malicious documents. It's utilizing URLs in there that you click on. And many times it's using hacked WordPress sites. So remember if your business and you have an online website. Make sure you remember to patch it up as well. It's not just your laptops, your windows, desktops, it's your servers. It's your web servers. And in many cases, the hosting sites that we're using to host our WordPress and other websites, that many cases they are not being kept up to date by the vendor. You have to do it [00:08:00] yourself. Matt Gagnon: His name is Greg Peterson. You hear him on this very network on Saturdays at one o'clock for his show, where he goes into much of this in more detail. Craig, thanks so much for joining us this morning and giving us the tech update. We'll talk again next week. Craig Peterson: Hey, take care of Mr. Matt. Matt Gagnon: Appreciate it. --- More stories and tech updates at: Don't miss an episode from Craig. 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Welcome! Collaboration Tools and WebEx Teams plus more on Tech Talk with Craig Peterson on WGAN 07/25/2020

Welcome! Collaboration Tools and WebEx Teams plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses collaboration tools for business and reviews his favorite - WebEx Teams For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] We've talked about GoToMeeting. We've talked about Zoom. We've talked about Microsoft teams. Now it's time to talk about my favorite. How should you be collaborating in your business? Maybe your organization, your agency there's really. Only one solution and I'll tell you why. Hey, welcome back everybody. Craig Peterson here. We have had quite a week this week and it's been quite a year, right? It's a Jumanji season. I don't know if you've ever seen that movie, but I think somebody playing Jumanji was set here in New Hampshire and the latest Jumanji movies out. It's actually pretty good. I watched it. With the grandkids. I can count. I quite enjoyed it always. There are some issues with it and yeah, you have to ignore those things. but anyway, that's me. So we've been talking about online collaboration tools. Now, if you're like most of us and you had to have some people working from home. [00:01:00] So even if you're. A business that was considered essential. And you had people who were in the office all day, maybe your County people worked from home. Maybe if you had to deal with an attorney, it was remotely. It was from my home. And how did you do that? We've been going into businesses lately that have been having troubles and having a look at this very question, how did they do it? And I think really it boiled down to one of two products that people were using. One of them. Was the Microsoft team's product. And I was actually quite surprised to see the number of companies that were using the service go WebEx teams big. Now I was surprised because I didn't know that many people really knew about it. [00:02:00]How many people knew about it? WebEx Teams? It was frankly, it was a surprise to me, but WebEx Teams is the only product out there right now that is fully compliant with the federal government requirements. So that includes things like D FARs fed ramp, et cetera. Microsoft is. Promising that they will be compliant. Sometime in July, but at this point, they're not compliant. So if you have HIPAA regulations that you have to follow, or you have I tar, or any of these other federal government requirements, there's only one option. And that's WebEx teams. Now, oftentimes when there is a government mandate to use something it's terrible. [00:03:00] How many times have you had that? You have to get her driver's license in order to drive on the road, not only in your state but another state. So that. Is a terrible experience, right? Going to the DMV, trying to get that all taken care of. It's not something I look forward to, but do you get even into the worst spots? I remember doing some work for the US Navy. As a subcontractor and all of the hoops who had to jump through all of the things that we had to do. And that was a few years back. Now, we're doing work with government subcontractors that are doing work for the US Navy. And I thought after these years, things would be a lot tighter. And in fact, they are. In fact, the new regulations, the CMMC regulations are much tighter with way more teeth on them. People will be going to jail. We're talking about huge multi multimillion-dollar fines, right? Even for a small company. So it is a very bad thing here to mess up on some of these regulations. [00:04:00] So I've been surprised when I go in and find them using things like Microsoft teams, heaven forbid they've been using Zoom, which they have been. And they are a federal government subcontractor, in fact, for the DOD department of defense. Because again, what did we talk about? All those stuff, rather through China and China, isn't just, looking for military information. China is looking for information from our companies that they can use to compete against us are designed designs that they can use. They're selling it to their allies. The same thing is happening over North Korea. An article came out just this week. That North Korea has 7,000 and highly trained hackers. [00:05:00] That is aiming directly at our businesses here in the US in order to cause economic harm, but also those hackers to gain access to potential military information. So think about that. Think about how bad all of that's Tel fizz and. Companies just don't understand what they should be using. So yeah, you had an excuse during COVID to not use something that's secure. I do get that. Believe me, don't know that the governor, the regulators are going to be happy with you. You may go to jail, but. I understand it. So for instance, for the HIPAA requirement, those were loosened because of COVID-19 the federal government said, Hey, listen, if you're a doctor in one state, you don't have to get licensed in another state in order to do the telemedicine stuff that made just a ton of sense. And they also, because of that loosened some of the HIPAA regulations, which they pretty much had to do. Cause they didn't loosen the HIPAA regulations. You couldn't do the Teladoc across state lines. And you sure as heck could not do Teladoc using zoom. So they just loosened it all up, but that's not going to last. [00:06:00] All right. So start paying more attention to some of this. Now, some of these Teladoc things have their own platforms, your doctor, you get paid per whatever it is, hour or patient, whatever it might be. And you're not worried about the platform. And you're probably okay. If that platform is not secure in just speaking in general terms. Because you don't know anything about it, but some of these telemedicine companies that have these apps, et cetera, should be anyways, that gets into WebEx teams here. Some of the advantages that have made it the most Bueller web conferencing solution today. Number one, it's a software as a service. You just have to subscribe to the surface, you have internet access and you're ready to go. [00:07:00] WebEx teams are also one of the oldest out there that you can use. And I think that's really cool when you get right down to it. And remember I mentioned a little bit early. that, it was the GoToMeeting was one of the older ones that were out there. You might remember some of the ads I do from WebEx, that it has been around a long time, but WebEx was founded in 1995. It really is the grandpa out there. It has been doing the software, this meeting software for a long time. So it works everywhere. You, unlike zoom, you do not have to have a desktop app to do pretty much everything or anything that you might want to do on WebEx, which is a very big advantage. You don't have to have a download your audience. [00:08:00] Doesn't need to be a subscriber to watch and listen. Which is not true for some of these other products that we've talked about today. It also, I think it very successfully combined your online viewing with the ability to teleconference easily. And you can connect to the webinar via just the webinars access code. You can have passwords and whatever you might want to do. And this lots of presenters know who is actually there during the presentation. You don't have to have a time consuming, roll call or anything else. It's right there. You have. Also, of course, the chats, you have the questions and answers and you can have automatically in this space, a meeting, just take place as scheduled one or just ad hoc. So let's say you have a space in WebEx teams, that's for the team to discuss some part of some project. And so you're going back and forth. I said, okay, look, let's just hop on right now. you just hit the button, the meat button and. Poof up at comes. You're now in a meeting and people can call in on the phone. [00:09:00] They can connect via their smart device. Anybody that's in the room's going to get notified that there's a meeting on right now can go from your desktop. It is phenomenal. Just a simple click is all it takes. Then anybody who's in the meeting can present. You can use a built-in whiteboard, it can take remote control of your computer. Are you kidding me? Why would anyone not use this? And it's using the military-grade encryption that we were talking about earlier, right? The exact opposite of what zoom has been using it also. Allows you to do what we do ourselves, from what we do for our, government subcontractors that are, we host the event. The encryption key for all of the meetings and all of the communications. So the only way anyone can see any of this stuff. There was in a meeting is to have this encryption key is absolutely phenomenal. Absolutely phenomenal. You also have your own site. So for instance, my company has a site at, company named.webex.com. [00:10:00] If you want to meet with me again, it's just. Company name.webex.com/meat sauce. Craig Tata, you are done. They've got tons of training articles for subscribers to use. It uses a proprietary network that has no food all over the world. It's reliable. It's secure. It is absolutely amazing. You have to use it. You have to try it. And I advise people to use WebEx over anything else for almost anything. All right. You and you're going to have conferences. For instance, my room allows up to 10,000 people into it, 10,000. where else can you get that? But you don't have to have that bigger room if you don't need it. [00:11:00] It is just phenomenal share files. Oh, videos, chat back and forth. Multiple spaces are what WebEx calls them. Ad hoc meetings, conferences. It is the tool to use. And you can find out a lot more by just going to webex.com. If you would like a demo, you can just get one right there. I'm not going to make a dime off of it. Okay. It's not like I own WebEx or own any stock in it. Cause I don't, but it is the way to go. And if you'd like me to help you with it, that's a different story. You can get help from me about almost anything we talked about here on the show. You can just email me ME at Craig peterson.com and we help people out every day. It doesn't have to do with WebEx. Doesn't have to do with anything that you're buying from me. I just make myself on my team available. We have a, an offer going where we had 20 companies that we selected from people that applied, that we provided an hour of tech support for anything they wanted. So that went really well. [00:12:00] We've done that before. We may be doing the. The whole cyber health assessment thing. Again, we'll see how that goes. We did those for free about a year ago. So we may do that as part of our security summer this year, but the only way you find out about all of this stuff is to be on my regular emails, my weekly emails. And you do that. By going to Craig peterson.com/subscribe. Craig peterson.com/subscribe. Make sure you're on that list. You'll get my weekly show notes and you'll find out about all of the extra free stuff and services that we provide. Talk to you next week. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15539402

Welcome! Collaboration Tools and Zoom plus more on Tech Talk with Craig Peterson on WGAN 07/25/2020

Welcome! Collaboration Tools and Zoom plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses collaboration tools for business and reviews Zoom and why you should not use it for business For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] We've talked about, go to meeting Microsoft teams. We've mentioned the WebEx teams. We've mentioned Zoom. Now we're going to start delving into that even more. We're going to be talking right now about Zoom, the pros, and cons. It's probably the one you've been using. How do I know it's probably the one you've been using because that's been the default. Zoom has a lot of advantages and some serious disadvantages as well. So we'll talk a little bit about those, but the number one problem that we've had with Zoom over, frankly, the years has been security and lies. Did you know that Zoom has misrepresented so many times about, their ability to encrypt what they're doing, where they're routing? It is been, it's just been crazy what these guys have been up to. So it is not end-to-end encrypted. Let's just start with that, which means that anybody who is potentially in the middle. [00:01:00] What'd you is, by the way, Zoom itself is somebody who can listen in on the conversation. Now, remember what I said about Zoom and that their developers are, many of them are at least I think it might be most of them, but they're in China. And we had a big story that I don't think we're really talked about on the radio here, but it had to do with China and zoom routing people's phone calls. To China, which was absolutely a huge thing, then zoom had excuses for it. we have data centers all over the world. We try and run them back and forth. Oh, okay. Yeah, exactly. I absolutely get it. Yeah. But there are articles online, have a look at the intercept. For instance, they are generating their encryption keys in China for Zoom that had to absolutely credible zoom has also just in the last week or so it's been exposed. [00:02:00] They have been. Cutting off some of the Zoom user's meetings, because China objected to China. Didn't want some of these people who were talking about China and some of the bad things China has been doing. And in reality, we haven't been talking about these anywhere near enough here in the United States. But Zoom has capitulated to the Chinese government, the socialist over there. It's absolutely amazing. What has it been going on? And they're using some old versions of encryption that have been easily hacked. They've got the worst type of AES keys out there. Those the researchers have confirmed that they're using 128-bit keys for their communications. [00:03:00] In other words, Even the encryption that they have, which is extremely limited, is extremely yeah. Poor. It's just amazing. Keep saying, Oh, we're fixing it or we have fixed it and they keep getting caught in what the media has been calling lies again. And again. And these encryption keys in China and routing the data through China and capitulating to what China wants him to do. I don't know about you, but to me, that's a very big concern, These guys just have not been upfront and honest with people. it's a terrible situation. So Zoom is something I absolutely would never. Use for anything that really mattered. So if you're talking about some business process that might be confidential, if you're talking about some intellectual property things, Which is confidential business information. If you're talking about banking information, if you're talking to your accountant, if you're talking about anything that could be used by hackers or Nation-States anybody malicious. Don't use Zoom. Now I get it. I understand why people used it. I have used Zoom and I'm probably still going to continue to use Zoom for certain things. [00:04:00] The big advantages to Zoom are. Number one it's easy to use and set up and manage. It is quite straightforward. Now. Unfortunately, unlike WebEx teams, you do have to install a client. You have to install software on your computer. Guess what? That's another area. Zoom has been caught doing some things that are very poor. Practices from a programming standpoint and the nefarious. If you want to look at this through a slightly different lens, when it comes to Mac computers, they were installing a whole server on your computer that allowed remote access to pretty. Everything on your computer. Can you believe these guys? Okay. [00:05:00] It's really crazy, Zoom, you don't need IT team to manage it. You don't need to have somebody like me come in and get everything set up, help explain it to you. Cause there are not very many functions in it. There are not very many features. It's not like a WebEx team room and spaces that can all be. Tied into other devices, get set up on your mobile devices. And maybe like I have sitting right here, I have this amazing WebEx team names displayed. It's just absolutely amazing. We were using it yesterday for a meeting and it has a built-in whiteboard and I'm just drawing on the screen. It's it is really quite impressive, but. [00:06:00] You don't need any of that with Zoom. And that's why so many people went on and used it. And frankly, they've more than doubled in size over the last six months or so. It's been huge. So you would zoom, you can get up to a hundred participants, Penn standard on your Zoomer count. You can have a quick one on one meeting, which is handy. You have your own zoom room. In fact, the zoom rooms have been where most of the Zoom bombing has been going on, where people drop in and it takes pornography in the middle of your meeting. It's been happening for schools. It's been happening for everybody. Who's been using them by the way. If you're a school, don't use Zoom, get something good. Get again, WebEx teams, Hey, listen, we sell it. We use it. We do that because we love it. Believe me. It's just phenomenal. You can have your meetings on Zoom phone webinars, chats on zoom, which is really handy. They have conference rooms and mobile devices. [00:07:00] I really like conference rooms. That's what I used to run. The FBI's InfraGard webinars for a couple of years. Works pretty darn well for that sort of stuff. Zoom also has some of these one-on-one or excuse me all in one and appliances, which makes it even simpler to deploy, manage, and scale the room experience. But again, Those all in one appliance have been found to be anything but secure. It's just crazy. These guys, they just don't get it. They either don't know anything about security or they just don't care about it. So these all in one appliance has been shown from Zoom to be very insecure. And it's very cheap. It's inexpensive to do it. And it does have some integration with Google and Microsoft. So you can use their app marketplaces over 200 integrations with things like Slack and PayPal and many others. In fact, that's what we did with the FBI InfraGard program. We had some that were paid, some of these meetings that were paid, and that went over like a lead balloon. [00:08:00] Let me tell you. Yeah, but, at any rate, kind of one of the final straws when I left doing that for the FBI InfraGard program, because so much of this information, I'm trying to get it outright. Why should people have to pay for some of these webinars where the presenters are, volunteers, me running the webinars for the FBI InfraGard program, our volunteers, and then they start charging people. And then they're, they in a couple of cases, they actually paid behind the scenes, the people who are doing the presentations, but for the most part, they weren't getting paid anyway. I don't know. Maybe that's a little inside baseball. Okay. Now, why am I still going to use Zoom? In some cases, Zoom is just what everybody knows. It's what everybody uses. It just makes life so easy. And I think probably continue to use it for some people. Some people have a hard time with anything new, but you know what, now that the majority of people know how to use zoom, because they've had to, because of working from home. With the coronavirus thing, the Zoom is going to be a platform that's going to be around for quite a while. [00:09:00] And yeah, it's got its drawbacks as I just talked about, but the fact that it's ubiquitous, everybody knows that everybody can use it. Everybody has used it. It is not going away anytime soon. So stick around if you missed any of today's show, make sure you go to Craig peterson.com. You'll find it all there as well as on your favorite cast app and stickers because we're going to talk about my favorite collaboration system. When we get back, I'll stick around. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15539501

Welcome! Collaboration Tools and the Continuation of Microsoft Teams plus more on Tech Talk with Craig Peterson on WGAN 07/25/2020

Welcome! Collaboration Tools and the Continuation of Microsoft Teams plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig continues his discussion on collaboration tools for business and Microsoft Teams For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] We're going to finish up our discussion about Microsoft teams. What are some of the things you might want to use it for? What is this? How was it different from zoom and everything else on the market? So let's get going. hi everybody. Craig Peterson here. Thanks for being with us today. I really appreciate all your comments to me M E @craigpeterson.com. A lot of people just respond to my weekly show notes and. You get those by signing up for my email list to find out what's going on, what you should be doing, what free trainings we have, what paid courses there are. And we are coming out with a free again, free. I'm trying to help out here. It really is for you. Okay. A free, special report about all of these apps we're talking about today. So Karen's been working really hard on that with me, and we hope to have it out either this week or maybe the week after. [00:01:00] And it's going to be. Pretty detailed about some of the pros and cons, when you should be using it, what policies should you have in place for your employees? It comes to these collaboration apps. So I think it's a very. important topic, so many of us just knee jerk our way into this with the COVID-19 thing, and we needed something now, please, anything. And we need jerked into zoom. Most of us, some of us started using Slack. All of these things are up in usage. In fact, WebEx had so many people applying for it because it's really the only one. If you're a business that you should be using, That they had to cut back. They were giving it away for free for two or three months. [00:02:00] And even though they have a huge worldwide infrastructure. Sure. They still, I had some problems with the onboarding, getting everybody set up and ready. So there may or may not be free WebEx stuff going on right now. They're supposed to go. Maybe it was through the end of June until the end of July. I'm not sure what it is right now, but anyway, We're talking about Microsoft teams right now. Okay. so as I mentioned at the very end with Microsoft teams, you need to integrate your Skype. Went in, we already know Skype is not. Considered to be overly secure. It was actually a little more security before Microsoft bought it. And then Microsoft changed its entire architecture to one where it goes through Microsoft servers. And that way, if you're in China, Microsoft can sensor you. Or if the law enforcement agencies in the US want to hear what you're saying, Microsoft can provide it to them and they couldn't do it before. So yeah. A little bit of resentment there. You probably noticed in my voice, Danielle, back to Microsoft here, the second big thing is it has this integration that a lot of people. [00:03:00] Yeah. looking forward to your business apps so you can use word Excel, PowerPoint, one-note planners, share 0.1 drive. All integrated with Microsoft teams. And that is a huge win because all of that stuff is right there. Now the integration isn't as clean or as neat or as easy as maybe it should be. But it is there and it will get better over time. You can still use all of those tools, word, Excel, PowerPoint, et cetera, with pretty much anything. Any of these apps, they're all designed to be integrated to varying degrees, but yeah, Microsoft ultimately will win this battle. Because they own the source code, They own the programs. They're going to take care of themselves first. And they've been sued about that before. So no news there. Next point, customized workspace, and every team is different. So Microsoft teams is customizable so that you can integrate it with third-party apps, as well as Microsoft apps. [00:04:00] That's really the trend right now. I see that across all of the industries, Cisco has done an interesting thing, and that is a couple of years ago, they decided to do a policy called API first. Now Microsoft is not doing this, but the whole idea behind API first is. That I'm like Microsoft that tries to play everything close to the chest and give itself advantages over all of its competitors. And we've seen suits on that forever, like integrating internet Explorer, right into the kernels, supposedly. And so that you could not use other browsers. You always had to have a ye initially, and then they allowed other browsers, but you still had to have IE, and then the courts ruled against them yet again. [00:05:00] And so unlike Microsoft's approach to try and lock you in, Cisco has decided that they want to make. All of the Cisco software uses the same interfaces that third-party vendors have to use. And that is phenomenal when it comes to integration. So if you want to use WebEx or WebEx teams or any component of any of the Cisco stuff, including their firewalls and the routers, et cetera, you can. They've got APIs for everything. Cause that's the only way they can access their own software. It says absolutely phenomenal. So Microsoft teams do have some third party integration available on it, which can be handy. You also get real-time communications, which as I mentioned can be a problem. [00:06:00] This isn't just true with Microsoft. This is true for WebEx teams and Slack and everything else out there. But it's real-time. So a smart person's going to do something different with email excuse me. something caught in my throat, email, you typically try and delay, right? I try and read my email once a day and that's it. And if someone really needs to get ahold of me, they probably know how to really get ahold of me. So I'm not getting interrupted. I can work on the stuff I need to get to work on. No, I'm putting his stuff. Together for my lives, for my webinars, for my radio show for everything else. And if I get interrupted, particularly if I'm doing some programming work, it can cost me hours of time. [00:07:00] So I put off email and only go through it maybe once a day. Sometimes I'll go two or three days without really paying attention to my email. So I apologize to you if you sent me an email and you're hoping for a quick answer, I don't always get back to you very quickly. I have other people in my team that's what it's four. So when we're talking about communicating in real-time with some of these collaboration apps, It's a double edge sword. So instead of having emails, bouncing back and forth, which might take hours and hours, right? Because someone says something and half an hour later, another person reads it and responds now than that first-person an hour later, read to them response. You can just have it go over very quickly. It's phenomenal for productivity. When you need quick productivity, the high priority initiatives that you have can really move a lot faster because it's not an email. It's not getting a push back while you're waiting. This is really instant messaging. Think of it like texting, So everybody can be on the same page with these teams apps you can see who has seen your messages. People can respond to them, they can start a thread. normally how does it work you on? You might send an email to everybody. Giving them an update, right? they reply to you, but maybe not to everybody that happens all of the time. [00:08:00] I know people that I, I expect them to copy all because I, I've got two or three people on it that are need to know, and they don't, they just reply directly to me. with these types of teams, apps, everybody's on the same page. Everybody can see everything. This conversation with email can split into a bunch of different conversations with ideas, being directed at one person when it really should be a group discussion. So keep that in mind as well. When you're considering some of these team's applications, everybody knows what's going on, what the status is, and productivity. Just keeps flowing. You're listening to Craig Peterson. Appreciate you being with me today. And of course, you can get me online as well. Craig peterson.com. [00:09:00] Make sure you sign up to my email. Craig peterson.com/subscribe. And that gets you an email every week. Oftentimes it's Saturday mornings lately. It's been more like Mondays, summertime COVID-19 every excuse in the book, As to why it's been a little bit more delayed, expected by Monday. And it's got my summary for the week. It's got links to my podcast and also info about classes and courses and lives when they happen. And then of course, here on the air, take care, everybody we'll be right back, stick around. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15543086

Welcome! Collaboration Tools and Microsoft Teams plus more on Tech Talk with Craig Peterson on WGAN 07/25/2020

Welcome! Collaboration Tools and Microsoft Teams plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses collaboration tools for business and reviews his favorite - WebEx Teams For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Well, we went into our first collaboration product and now we're going to get into our next product. And this one is actually more of a team collaboration rather than just a video conferencing setup. Really. Can Gotomeeting has been around a long time, man? It has its pros and its cons and its pros really have to do with frankly how long it has been around because that makes it. More stable, right? They've been addressing every problem. They've seen every problem in the last, my gosh, how long has it been for them? 16 years. So they go to my meeting, is a very, very stable product, something you might want to consider. I want to move into our next collaboration tool, which is Microsoft teams. Now, most businesses today are using a whole array of tools. And the reason I bring up Microsoft teams is that so many of us are using what's now called Microsoft three 65. [00:01:00] It used to be called office three 65, but now it's Microsoft three 65, which is a little bit misleading because office three 65, depending on which level you were on, gave you access to all of Microsoft office tools and where you could get windows as well, windows licenses, they pull it all under one roof and. As would be expected from Microsoft or frankly, almost any company out there. The price has risen and dramatically in some cases. So Microsoft three 65 has some inexpensive offerings we're talking just dollars per month. Or if you are an actual business, the need to get something done. Cares about having backups cares about having an email with the proper email filters in place and the cares to have some of these collaboration tools. [00:02:00] While now you're in the 30, 40, $50 per person. Per month range, which is pretty high when you get right down to it. Not out of the ordinary, not just totally out of the question, but it starts getting much more expensive there, including things like Microsoft windows licenses themselves. So you can really make sure all of your software from Microsoft is up to date and that you have the appropriate licenses for it because many of us, unfortunately, just don't have that., Right? What's one of the reasons that we're not keeping our software up to date. One of the reasons that I've seen, again and again, is that Microsoft charges you in order to get an update in an upgrade. So, the first little bit of advice here is if you are a business, even as SO/HO, small office home office, make sure you get the enterprise versions of Microsoft three 65. [00:03:00] And typically those start with an E and I don't recommend anything less than an E- three and it goes up from there. There's three and four and five and there's one and two and stuff. Uh, they change it frequently. So who knows this week, right? It might've changed. And I didn't notice, but either three is where you want to start. And that's going to give you access to all of the basic stuff that you need. Now. Typically we'll put a Cisco email firewall in front of Microsoft and their outlook. And exchange servers. And the reason for that is the same email filter is just so much better than the stuff Microsoft is offering. Plus you also can still use, and you still do use the Microsoft filters, but once they've gone through those incredible Cisco filters, those Microsoft filters, just frankly, don't add up to much, not much at all. [00:04:00] Well, that's what we normally do. But a lot of companies, they just stick with the regular Microsoft stuff. Now I get questions a lot of the time about Google and whether or not they should get to Google because Google has their Gmail, but they also have offerings for businesses. I have mixed feelings on that, but basically I say, no. Don't use Google tools. Google has been decent at security. No question about it better than Microsoft that's for sure. Microsoft security is not their product. Let me tell you, but remember Google's product is you, even if you're paying them. They are watching your emails. They are selling that information and who knows whose hands it ends up in, even if it's supposedly anonymized. [00:05:00] That doesn't mean it's truly anonymous data. That data can be de-anonymized. We talked about that on the show before. So we're talking about Microsoft and if you already have a Microsoft license, like the older office, three 65, or the newer licenses that are known as Microsoft three 65. You have the option of getting Microsoft teams. And that's what a lot of people have done. Their saying, Hey, listen, we're already using all this Microsoft stuff. We're just going to start using teams. Now I have to give kudos to Microsoft because they have come a long way. Their software was terrible for years for a decade or more, just terrible. They would put every feature under the sun, into their software. [00:06:00] Not that it worked, but people, when they're doing a selection, they're not looking for what they want. They're trying to eliminate the things they don't want. So if you're a vendor and you have some things missing in the mind of your prospect, You're not going to get that sale. It's just not going to happen, right? So Microsoft would throw everything in, including the kitchen sink into their software. And most of them had a lot of bugs. Now, Microsoft, no has tons of bugs, still tons. It's crazy. And those bugs drive me nuts. Sometimes it's like the moment we talked about at the top of the show, major, major bug in some of their software, that's supposed to keep your data secure, basically from hard disk crashes and from data loss. And in fact, is barely done the exact opposite. So I'm not a big Microsoft fan, but they're tools that they've been developing more recently for online news. Have been a lot better than anything they've had before. I guess that's faint praise, right? Because what they had before, well, it's just so terrible, but anyhow, Microsoft has their team's app. [00:07:00] And a lot of businesses that are already using Microsoft have said, "Well, we'll just use their teams because, you know, it's Microsoft" and that's the employee they have used since day one, they tried to build up a name for themselves. They destroyed competitors by having people just waiting because they knew Microsoft is going to come up with something. So we'll just wait and see because Microsoft announced something that not only did they not have in development, but apparently. We're barely even thinking about and just trying to put the competitors out of business and test the marketplace. Right? That's what it is. So where are you using these businesses today? A whole bunch of different tools for communication and collaboration and Microsoft teams. It might be something not just for your business, but if you have a nonprofit or a small family business, something you might want to look at. Because teams are designed to be collaborative and it does tie in a lot of Microsoft's other tools. [00:08:00] It allows you to deploy it company-wide and that can help to bring together employees. Now it can also make it so that your employees can't get anything done because they're constantly getting notes and messages from other employees, but. If your employees get some decent training and you can kind of help them out that overload the case and come with some of these teams, tools can basically go away. So here are a few different ways that using a team tool could help you out your business. One company-wide chat, which is kind of handy. It helps you to get your overall company message into the hands of all of your employees. That's a very good thing. And that chat functionality is one of the main value adds of a team's application over something like Slack, that designed more for some typing back and forth, or some of these other things like go to meeting or zoom that are designed primarily for you to hold a meeting. [00:09:00] All of the teams, apps, Microsoft, and WebEx, both have. What's called threaded conversations. Now you'll see that in Slack where someone will make a comment in a channel, and then you can have a thing thread off of that comment. So those people that are looking through the channel or space or whatever it's called and the software you're using, don't have to see all of the comments about some. The main item that's in there. So threads that's important to have and Microsoft and WebEx teams both have that. Everything's really corded in one easy to find so that all of your conversations or right there in the channel, you know what they are, and you can find them. A WebEx team recently has set it up so that, yeah, everything is right there in that space, but it also has a separate set of tabs that let you look at just the files that were uploaded or just the meetings that took place in that space. [00:10:00] I love that about WebEx. There's no more digging through your inbox, looking for emails, or just all of a sudden there are 50 emails that come in because. Everybody had a comment on an email that somebody else sent. So you don't get that mailbox when you're using these teams' apps. And that helps a lot making it, I mean, you know, a filter because we're so overloaded in all of our lives. Now your conversation and these team maps can take place as a team discussion, or you could have private chats or private meetings. It really, this changes everything. If you haven't used either Microsoft teams or WebEx teams, and there's the ability to integrate Skype, to have audio and video conversations. [00:11:00] That's true in Microsoft teams. If you're using WebEx teams, you have much better options. And we'll talk about those in an upcoming segment here. Uh, let's see, I think next segment. Yeah. Next segment. We're going to finish up a discussion about Microsoft teams. There are still a few more things we need to talk about. We're going to also, so get into zooms pros and cons. What can you use zoom for? Why did I use zoom? I still use it. And why? Both for marketing and for business and for families. So we'll talk about all of that and some other options that are out there that Google has. And also Apple has some just amazing things. What you can use to communicate securely and privately all of that right here and online@craigpeterson.com. Stick around. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15543173

Welcome! Collaboration Tools and GoToMeeting plus more on Tech Talk with Craig Peterson on WGAN 07/25/2020

Welcome! Collaboration Tools and GoToMeeting plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig discusses collaboration tools for business and reviews the grand-daddy of them all Go To Meeting. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] Now we're starting to talk about collaboration systems, the things you can use like I did for a wedding and people are using constantly now for business. What should the best ones, what should you be using, it's time for us to get our right together because we are back in. Business. I think we're going to start here with the oldest one. The oldest is Gotomeeting. We'll start there because it's actually the most mature in some ways of all of these products and what we're going to talk about, the pros and cons of different features you're going to want to look at in them. And the problems with 'em, and that's part of the pros and cons. And since we're starting with GoToMeeting, let's start about the con, okay. the basic con for this is, it is only really for meetings. So it lets you do some collaboration in meetings, but it is really mainly for meetings, unlike the two teams' product. So we're going to be talking about as well. That is for ongoing collaboration and meetings but GoToMeeting. [00:01:00] Here's their big things that you're going to want to consider. First of all, it is the easiest to use collaboration product on the market, even though it is aimed mostly at meetings, it lets you collaborate during those meetings. It has. Video conferencing in high definition and it just plain works. They have been able to because they've been around so long, really master the whole concept of high availability and high bandwidth streaming to multiple locations. So there is nothing better on the market today. And when it comes to having the ability to have conferences and meetings with people that might be on very slow internet lines that may be sharing their home internet with users who are watching TV, there's streaming Netflix. [00:02:00] You're trying to have a meeting. What's the matter of these people. So go to meetings. Very good for that sort of thing. And again, a very immature product. It provides generally a great experience for people who are on it and because it's the oldest, it is well done. Just stood in the business world. Now. It's not that well understood how to use it by a lot of people who are new to this online space. Those people are most likely to use Zoom. And I'll tell you why. I just use zoom just a couple of weeks ago at my daughter's wedding, but this is one of the big reasons it GoToMeeting. It's known. It's used a lot by business and has been for a very long time, but it is not well known by end-users. [00:03:00] You've got to consider that as well. how well is it known by people? but it is pretty easy to use. And it started in 2004, the use the sharing technology from GoToMyPC go to assist and they have changed ownership. I think a couple. Yeah. Yeah. Back in 2017, I think it was, it became a product of log me in and I know a couple of the founders over there log me in. So a small world, I guess when you get down to it, Now GoToMeeting also supports mobile years. Cause it's allowing people to attend meetings on-off devices as well as of course, iPad and I phoned and you can host. Go to meeting very well on an iPad or an iPhone, right? Really, this is a business-centric product, very business-centric, as are some of these others, these team applications. [00:04:00] Now you can achieve a significant return on investment because of the features that they have. They got HD faces video. They have a flat fee, but I gotta say. Of all of them go to meetings. Fees can be pretty high. So it depends on whether or not you need that kind of high availability flexibility when it comes to the devices that you're watching it on, et cetera, pretty easy to manage a lot of administrative capabilities. It, Kim combines this practicality with cost-effectiveness and it has. Very good security. Now zoom, when we get into it, I'm going to have a lot of complaints about security and how zoom effectively has lied to us over and over again. You're not going to see that with GoToMeeting, zoom routed these meetings through China, zoom uses Chinese developers, which is all well and good, except remember. [00:05:00] And that in China, almost everything is owned by the people's liberation army and is run by it. So when they're routing meetings through China, There are some problems with zoom GoToMeeting. Doesn't have any of that. We'll talk about the zoom stuff when we get around to zoom here, but it is very good on the security side and it is something that you can use to increase sales. If you have been following me for a long time, I run webinars. These free webinars, right? In some of them, I offer some products for sale. In some of them, I offer some information products, some hardware products. we talk many times about what you should be doing business, not using some home equipment for small business because that can be a nightmare. [00:06:00] So I'll have webinars and I'll talk about it and I'll make an offer for people who want it. I don't do anything high pressure, but that's something to consider. When it comes to GoToMeeting, is there something that you want to offer and would do well in a webinar GoToMeetings has a great webinar platform. I use a product called, a webinar jam for webinars. I have really liked it because of having it. Webinars where I'm interacting with people who are really potential clients or just trying to learn. I like to go to the webinar for that, but it's not secure. That's where you get GoToMeeting. So let's talk about So let's talk about three big things GoToMeeting has that you might want, it is great for presentations, so it can help you with, if you're a sales, professional marketing professional, to get prospects and gauge target audiences and qualified leads. Now we use GoToMeeting, I've been involved with the state reopening I'm on the governor's task force for reopening schools. [00:07:00] Of course, I'm on the technology task force. We used GoToMeeting. It wasn't my choice. It wasn't my account. It's something the state had. It worked really well for that. It's also great for demonstrations. So if you are a sales rep of some sort and you want to conduct. Live demonstrations of products for prospects or give one-on-one impromptu presentations during cold calls. It's a great way to do it a very easy way to do it. but I gotta say. I have a little bit of a preference for zoom for those types of meetings where you are just doing something in prompt too because so many people now know zoom. Okay. But go to meetings. It's been good for that for a long time. It's good for collaboration. [00:08:00] Every professional who wants to collaborate in real-time can get on there. It worked really well for us and the governor's task force and GoToMeeting. Can. Grow so that you have thousands of people at a meeting as well. All right. You can share any application on the presenter's desktop, even if the application is not installed on the attendee's computers, and we're seeing this morning, zoom still requires an application to be installed, but a WebEx does not and GoToMeeting does not. It'll just run right there in your browser. And I think that's a very important thing because who wants to install software, particularly in this day and age where you don't know if it's legitimate or if it's malicious, et cetera. On the followup side. There is an extra trip that people have to take some time, but GoToMeeting has some really great stuff for followup. [00:09:00] It lets you put URLs over in the chatbox because they can stay there. So there are some materials you want people to get pumped. Right up there in the chatbox and it stays. Is there, even though the chatbox may be strolling scrolling, I should say that goes right to the top of that chatbox, which makes it really nice. And I've used that many times where I'm doing training with GoToMeeting where. We've got a URL that we want people to see. I see. So there it is. And that's part of the thing I like about webinar jam as well as I can put things up there. I can have links. I can put graphics in there and it just stays there. So it, it does help you with converting leads, tie up loose ends, review contracts, closed deals a lot faster. So go to a meeting. Great alternative. Been around a long time. 2004 is a long time, particularly in this space, and is something you should seriously consider. And I consider it as well. I tend to not use it, frankly. [00:10:00] Because I think people nowadays are much more in tune to use zoom. Now that's great when it's initial talking, but if I'm doing something with a, the prospect that we have a. A signed contract with, even if it's just a nondisclosure agreement, I would never ever use zoom for those. I use WebEx for very good reasons. And you can still get it for free by the way, WebEx, I think it's through the end of July, I might be wrong on that, but the real commercial versions, like the ones that we use where everything's integrated. You must, must sign up through a reseller and we're a reseller of that, just, just to make sure I've got all my proper disclosures, in fact, sitting right here, right next to me right now. [00:11:00] I've got this demo unit. That is, it's just absolutely amazing from the, our friends at Cisco and Cisco owns WebEx. Now they have for a while, but this thing is just so cool. It's a 27-inch display and it is bill set up. It's got a camera on the top. Of course, it's an HD camera and they also have the four K cameras and everything. But right here, it's a touch screen. I've got a white board, I can make phone calls as well as get into my WebEx rooms and conferences and chat rooms. it's dedicated. It is just absolutely amazing. And it also ties in with our phone system, which we have. We have a WebEx phone system that lets us make private calls, secure calls, end to end, and as well as get on calls with people. [00:12:00] Who are outside of our business. So it's very cool. I think this is like a $12,000 device. It is not cheap, but it's very cool. most of the time I'm just using either my computer or my phone or my smartphone with WebEx. It just, it ties into everything it's phenomenal. So anyway, that's the COTA meeting. We've been talking about Zoom. We've been talking about WebEx and some of the. Real pros there. And we're also going to be talking about Microsoft teams when we get back. So keep an eye on that. And when I'm talking about WebEx, by there, I'm talking about WebEx teams, not just the stuff for video conferencing. Alright. Stick around. Visit me online. Craig peterson.com. Cause we're losing some you guys right now as more stations are going away. Craig peterson.com/subscribe. And you can hear the whole thing stick around. We'll be right back. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15543317

Welcome! Collaboration Tools and WebEx Teams plus more on Tech Talk with Craig Peterson on WGAN 07/25/2020

Welcome! Collaboration Tools and WebEx Teams plus more on Tech Talk with Craig Peterson on WGAN Welcome! Craig the crackdown by big tech on conservative points of view and publications. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: --- Automated Machine-Generated Transcript: [00:00:00] We just talked about NBC news to put their competition out of business when it comes to ZeroHedge. Now we're going to talk about what they did to the federalist. And what does it mean to free speech in America? Hey everybody, Craig Peterson here. Thanks for being with me today. I'm a little worked up about this, as you can tell, and I'll probably already, I'm an immigrant to the United States. And I don't know, or sometimes I think the immigrant we care, I don't know that we care a little bit more, but we tend to be a little more vocal when some of our rights, the rights that we went out of our way to obtain. When those rights are taken away from us. It's just crazy. NBC also was behind the crack down on the Federalist, according to Fox news, this is absolutely crazy. Now our friends over at Google said, no, not at all. we talked to the Federalist and yeah. yeah. they've straightened out their games, so we're not going to demonetize them. Can you believe that? [00:01:00] No, I'm glad to learn of NBC newses role in trying to stop the Federalist from saying anything that might be conservative or libertarian heaven forbid. it's just absolutely crazy here, but. Many members of the media out there are activists and the disguise of journalists. It's just, it's crazy. They're not reporting the news. So I think they've just exposed themselves for who they are. Frankly. It's clear that they don't have any objectivity. Now it's become even more clear. Ben Shapiro was talking about that this week as well. There's the Federalists ended up taking down the comments section after Google deemed it dead dangerous. [00:02:00] And do you rogatory that's the part that just blows my mind away. And all the comment section, that's like the letters to the editor and then yeah. And I get it that it is more than way wild West, right? There are certain things newspapers would never have published in the editorial section, certainly, and would never publish in letters to the editor. So I get that. But, and frankly, Looking at websites and some of the comments, some of these comments are just out outlandish. Unbelievable. so I get all of that stuff, but Hey man, we need an equal footing out there somehow. And, I don't know. I don't know where to go. I have been using partly. Or parlor P A R L E R, which is a new app. It is also a website and it is a reality for free speech. That's what they're for. You can basically say anything on there. Obviously slander libel is not welcome there. But there are a lot of great conservative voices. So you might want to check it out. Parlor, P A R L E R and I do think he came from Parlay, which is a French word for all of that sort of thing. [00:03:00] But man, things are, they've gone too far and I don't know what's going to happen. the typical pendulums swing we've seen over the years may or may not work now. Some of our listeners are going to be dropping off because my whole show is not carried on all stations. And so I just want to let you know, we're going to be doing deep dives and you may miss part of it, but you can get. All of it. If you go to Craig peterson.com online. Okay. So we're talking about GoToMeeting, Cisco's WebEx. We'll be talking about Microsoft Teams and Zoom. We're doing deep dives into all of these. [00:04:00] And if you're on my email list, we're working right now. On a special report that totally deep dives into all of this stuff and tells you the pros and cons. we're putting together a little table of some of the features on these. We might be adding a couple of others as well beyond these four, which are really the top ones out there. We're not going to be getting into. Slack really, because although that is somewhat of a collaboration platform and it does have some conferencing abilities, it's really not like the other one. So I don't know that we'll really get into that one very much, but a sock is something I've used over the past. I don't use it anymore. Cause I'm using Cisco WebEx, which has pretty much all of the features. That Slack has, they were aiming for Slack parody in some of the angles. And then of course they're much better than Slack in some of the other angles. So if your station is dropping me off, make sure you're on my email list. [00:05:00] Craig peterson.com/subscribe bribe. I'll be sending something out. Probably this week, but maybe not until the week after where we get into these deep dives on these collaboration platforms, we may also be doing some lives on Facebook, and on YouTube, maybe on webinars, we'll figure this out. Love me. No. How about we do this, everybody? What's the best platform for you? Send an email to me, M E@craigpeterson.com. I answer all of them. It might take me a day or two or three because I do have a lot of emails I have to go through and I do try and answer them all personally, but send me an email really. [00:06:00] It's me. M E at Craig peterson.com. I'm not going to be harassing you. Okay. And this is all wonderful free stuff. And it's the stuff you need to know. It's stuff you need to deal with. And if you're on that at Craig peterson.com/subscribe, you'll be sure to get that email once we've got the special report on the collaboration systems, ready to go. So we'll be sending that out. You can download it. I'm not somebody that's just going to be harassing you continually. if you're on my email list, you're going to get it. And you don't have to sign up for anything. You don't have to pay for anything. It's not part of some big upsell or anything else it's just there and it's there for you. So Craig peterson.com/subscribe. And we're getting, going into all of that here in just a few minutes, as I said, a lot of you guys are going to be dropping off. So before you drop off, I want to let you know about a couple of big issues this week. We already talked about Windows 10, 2004. Now that's not, when it was released, Microsoft has gone to this. [00:07:00] Basically they have data daily, internal builds, and then they named the release after the build number. So it's 2004 and the major problem that's happening right now with their rate alternative. If you miss that, make sure you again, you can visit me online. Craig peterson.com or. Just subscribe to my podcast as well. It's everywhere. And I described what it was, what it's all about, but we also have a major problem right now with a link. we are not upgrading our firewalls. We're not upgrading our wi-fi routers. Particularly in our homes. And how many of us as business people are using consumer-grade homes systems to track I'm protecting our small businesses. [00:08:00] We see it every day. We just on a Thursday this week, I was talking. With one of our lead techs and he was helping a business that helps businesses with their networks and securities and backups. And it turned out that they had a major problem. That they weren't aware of at all until we installed some special security software, the stuff we use with all of our clients. And we found out that his backup software was not anywhere near compliant with even the most basic of regulations. It's just crazy. But anyway, we have to upgrade the firmware in our routers. So right now we've got a new release from de-link that we're getting warnings about from everywhere. They've got a firmware update to address three major security flaws that are impacting one of their home router models. [00:09:00] So they're not going to mention the model number because I want you guys, everybody, whether you're running on something from dealings or from somebody else, make sure you upgrade it. But, this is just crazy here. They've got a command injection attack problem. They've got a cross-site request, forgery high severity, by the way, both of these critical severities, it goes on and on they're pseudo-random number generator, major problem, by the way, not fixed. Anyhow, make sure he visited me online. Get on that email list. So you don't miss a thing. Craig peterson.com/subscribe. Go there right now, everybody. Hey, have a great day. If you're losing me, if not stick around, because we're going to be getting into this, we've got a lot more to come. --- More stories and tech updates at: Don't miss an episode from Craig. Subscribe and give us a rating: Follow me on Twitter for the latest in tech at: For questions, call or text: 855-385-5553 /episode/index/show/cptt/id/15543398

Craig Peterson - America's Leading Security Coach

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