Destination Dawn

The people make the places. The places make the people. Destination Dawn explores the wonders of our planet and her amazing people!

#36: Tools of the Trade 11/23/2023

#36: Tools of the Trade This is the start of Section 7 of my book: 'Walking Tour Guiding - the ultimate handbook'. Chapter 39 provides some ideas of tools you can use on or with your walking tours. You probably have loads more ideas, but these will hopefully trigger some imagination. And of course, if you have any more, please do get in touch: Don't forget you can get a copy of the Walking Tour Guiding book on Amazon: /episode/index/show/destinationdawn/id/28773608

#35: Questions & Answers from Walking Tour Guides 08/10/2023

#35: Questions & Answers from Walking Tour Guides This episode covers Section 6 of 'Walking Tour Guiding - the ultimate handbook' - chapters 33 - 38. These are questions I have received from students who were on my in-person or online courses. If they have the questions, I am sure you will too. And of course, if you have any more, please do get in touch: Don't forget you can get a copy of the Walking Tour Guiding book on Amazon: /episode/index/show/destinationdawn/id/27714264

#34: Create your Walking Tour 08/10/2023

#34: Create your Walking Tour This is Chapter 32 in the book 'Walking Tour Guiding - the ultimate handbook'. In this episode I share suggestions for a structure for your walks. This is purely a guide. You should test and experiment to work out what is best for you, your environment, your personality, theme of the walk, and of course your guests. Don't forget you can get a copy of the Walking Tour Guiding book on Amazon: /episode/index/show/destinationdawn/id/27712914

#33: Safe Environment 06/09/2023

#33: Safe Environment This is Chapter 31 in the book 'Walking Tour Guiding - the ultimate handbook'. Often safely is not at the top of the preparation list, and only gets noticed when there is an accident. I suggest you consider the safety of your walking tour before you even put it together. Remember you can get your copy of 'Walking Tour Guiding' by me, Dawn A Denton, on Amazon: And my new 'Goal Setting for Business: Starter Kit' is now available on Amazon Kindle too: /episode/index/show/destinationdawn/id/27092985

#32: Storytelling 05/31/2023

#32: Storytelling This is Chapter 30 in the book 'Walking Tour Guiding - the ultimate handbook'. Storytelling forms the foundation of the experience you share with your guests. Stories add so much more to your narrative and when you become conscious of how you tell stories, you can do more of what works and less of what doesn't. Get your copy on /episode/index/show/destinationdawn/id/27002367

#31: Colour your Walks 05/25/2023

#31: Colour your Walks This is Chapter 29 in the book 'Walking Tour Guiding - the ultimate handbook'. In this chapter, I give examples of language you can use to make your walks more interesting. Please don't learn your walks 'off by heart', but as you get more comfortable with your content, colourful phrases will become easy to slot in. Get your copy on And don't forget to subscribe to 's podcast where you get your podcasts. /episode/index/show/destinationdawn/id/26947830

#30: The Five Senses 03/20/2023

#30: The Five Senses This is Chapter 28 in the book 'Walking Tour Guiding - the ultimate handbook'. In this chapter, I give you examples of how you can incorporate the five senses into your walking tour. I know this may sound like a difficult challenge, but once you focus on the senses you will come up with some brilliantly creative ideas. Get a copy of the full book /episode/index/show/destinationdawn/id/26281455

#29: Add to your Jigsaw 12/02/2022

#29: Add to your Jigsaw This is Chapter 27 in the book 'Walking Tour Guiding - the ultimate handbook'. A guide should remain curious and always look for opportunities to learn. And your knowledge and your confidence will grow as you gain more experience. Get a copy of the full book /episode/index/show/destinationdawn/id/25200702

#28: Your Primary Subject 08/11/2022

#28: Your Primary Subject This is Chapter 26 in the book 'Walking Tour Guiding - the ultimate handbook'. This is the start of Section 5 of the book - starting to create YOUR walking tour. My advice is simply to start with an easy theme or topic. This makes it easier for you to research and, as you learn and grow your knowledge, you can expand into other themes and topics. Get a copy of the full book /episode/index/show/destinationdawn/id/24026268

#27: Difficult Questions 08/01/2022

#27: Difficult Questions This is Chapter 25 in the book 'Walking Tour Guiding - the ultimate handbook'. Difficult questions come up in all customer service scenarios. It is a tough topic, but a good guide is able to remove their emotion and understand why the person is asking the question. That will help answer a difficult question appropriately. Get your copy of 'Walking Tour Guiding - the ultimate handbook' by or contact Dawn directly for online and in-person courses on: [email protected] /episode/index/show/destinationdawn/id/23845922

#26: Answering Questions 07/25/2022

#26: Answering Questions This is Chapter 24 in the book 'Walking Tour Guiding - the ultimate handbook'. This chapter is all about answering questions. I think all these ideas can be used in customer service roles, in meetings, with teams and in any organisation to help others feel listened to and understood. Remember you can get your copy of the book by or contact Dawn directly on: [email protected] /episode/index/show/destinationdawn/id/23845733

#25: Group Management 06/26/2022

#25: Group Management This is Chapter 23 of Group management is not always easy, but with experience you will learn what size group works well for you. /episode/index/show/destinationdawn/id/23542319

#24: Visitor Expectations 01/24/2022

#24: Visitor Expectations This is Chapter 22 of 'Walking Tour Guiding: The Ultimate Handbook'. /episode/index/show/destinationdawn/id/21798935

#23: Assess Your Delivery 01/17/2022

#23: Assess Your Delivery This is Chapter 21 of 'Walking Tour Guiding: The Ultimate Handbook'. /episode/index/show/destinationdawn/id/21798011

#22: Communicating with Guests 12/24/2021

#22: Communicating with Guests This is Chapter 20 of 'Walking Tour Guiding: The Ultimate Handbook'. Every guest needs to feel valued and important, so give them all equal attention when they ask questions or engage with you or others in the group. /episode/index/show/destinationdawn/id/21593891

#21: Effective Communication when Guiding 12/04/2021

#21: Effective Communication when Guiding This is Chapter 19 of 'Walking Tour Guiding: The Ultimate Handbook'. The most important element of effective communication when leading a walking tour, is being able to 'read' your group. You will know when they need to move on, of if they are interested in more detail. /episode/index/show/destinationdawn/id/21377987

#20: Barriers to Communication 11/29/2021

#20: Barriers to Communication This is Chapter 18 of 'Walking Tour Guiding: The Ultimate Handbook'. Barriers to communication: in this episode I share some solutions to get around these challenges. /episode/index/show/destinationdawn/id/21313295

#19: How to be Heard 11/27/2021

#19: How to be Heard This is Chapter 17 of 'Walking Tour Guiding: The Ultimate Handbook'. The most important aspect of guiding is being heard. /episode/index/show/destinationdawn/id/21296792

#18: Know your Voice 11/27/2021

#18: Know your Voice This is Chapter 16 of 'Walking Tour Guiding: The Ultimate Handbook'. As a walking tour guide, your voice is your most valuable tool! If you do not look after it, you will lose it and you may even need medical intervention. /episode/index/show/destinationdawn/id/21296684

#17: Using your Hands 11/22/2021

#17: Using your Hands This is Chapter 15 of 'Walking Tour Guiding: The Ultimate Handbook'. In this chapter we focus on the use of your hands as a tour guide - make each movement count to ensure you are clear about what you want your guests to look at. /episode/index/show/destinationdawn/id/21246794

#16: Body Language of a Tour Guide 11/22/2021

#16: Body Language of a Tour Guide This is Chapter 14 of 'Walking Tour Guiding: The Ultimate Handbook'. Body language is vital to ensure the group all feel like you are connecting with them directly - such as making eye contact with everyone, if if just briefly. /episode/index/show/destinationdawn/id/21246122

#15: Humour of a Guide 11/01/2021

#15: Humour of a Guide This is Chapter 13 of 'Walking Tour Guiding: The Ultimate Handbook'. You do not need to be funny to be a good guide, but some humour is great if you don't offend of embarress yourself or your guest. /episode/index/show/destinationdawn/id/21010808

#14: Involving your Guests 11/01/2021

#14: Involving your Guests This is Chapter 12 of 'Walking Tour Guiding: The Ultimate Handbook'. It takes a lot of confidence to involve your guests, but it really is a great way to increase the group's enjoyment of your walking tour...when they feel part of it. /episode/index/show/destinationdawn/id/21009983

#13: Controlling Your Nerves 10/26/2021

#13: Controlling Your Nerves This is Chapter 11 of 'Walking Tour Guiding: The Ultimate Handbook'. It is sooo normal to feel nervous, but if you can at least control the nerves, so that they don't control you, you will feel more confident in your guiding. /episode/index/show/destinationdawn/id/20943365

#12: When & Why a Guide Gets Nervous 10/24/2021

#12: When & Why a Guide Gets Nervous This is Chapter 10 of 'Walking Tour Guiding: The Ultimate Handbook'. It is normal to feel nervous and there are a range of reasons why a guide would feel nervous. Some of these are much easier to control or hide than others. /episode/index/show/destinationdawn/id/20918333

#11: Appearance for Confidence 10/19/2021

#11: Appearance for Confidence This is Chapter 9 of 'Walking Tour Guiding: The Ultimate Handbook'. When we look and feel good, we are more confident as guides. /episode/index/show/destinationdawn/id/20866685

#10: Personality of a Guide 10/14/2021

#10: Personality of a Guide This is Chapter 8 of the book 'Walking Tour Guiding - the Ultimate Handbook': Personality /episode/index/show/destinationdawn/id/20816612

#9: What a Guide Could Know & Share 10/09/2021

#9: What a Guide Could Know & Share This is Chapter 7 of the book 'Walking Tour Guiding - the Ultimate Handbook'. /episode/index/show/destinationdawn/id/20761811

#8: Knowledge of a Tour Guide 09/30/2021

#8: Knowledge of a Tour Guide This is Chapter 6 of the book 'Walking Tour Guiding - the Ultimate Handbook'. In this chapter I reference Freeman Tilden's Principles of Interpretation. /episode/index/show/destinationdawn/id/20658995

#7: Skills and Qualities of a Walking Tour Guide 09/21/2021

#7: Skills and Qualities of a Walking Tour Guide This is Chapter 5 of the Walking Tour Guiding book. The most important aspect of guiding is to have a love of people and a love of knowledge. The rest comes naturally. /episode/index/show/destinationdawn/id/20548898

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