Digital Transformation Podcast

Kevin Craine hosts best-selling authors, top technology innovators and top-shelf executives all exploring digital transformation success.

The Rising Need for a Chief Process Officer 04/25/2024

The Rising Need for a Chief Process Officer George Dunn, CEO of , discusses the rising need for a “Chief Process Officer.” What are the signs your organization needs a Chief Process Officer...and what are the benefits? Listen as George explores the topic of digital process improvement and the executive structure needed to make it happen. CRE8 serves national and international customers in all industry sectors, including Fortune 100, government, and privately held organizations. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/30865698

The Use, Application and Value of Artificial Intelligence Today 04/18/2024

The Use, Application and Value of Artificial Intelligence Today Ryan Steelberg discusses broad-based principles that shape the use, application and value of Artificial Intelligence today. Ryan the Chief Executive Officer of , maker of human-centered AI solutions for customers in the talent acquisition, media, entertainment and public sector industries. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/30833393

Harnessing AI for a More Inclusive Future 04/11/2024

Harnessing AI for a More Inclusive Future Professor Orly Lobel discusses her book "" and how to use AI to harness a brighter, more inclusive future. Orly is a renowned tech policy scholar and the Director of the Center for Employment and Labor Policy at the University of San Diego. She is a member of the American Law Institute, a former Israeli military data analyst, and Supreme Court clerk. Why should we be optimistic about AI’s future? Listen here to find out. Host, Do you want to be a guest? DigitalTransformationPodcast.net/guest /episode/index/show/digitaltransformationpodcast/id/30753033

Revolutionize Customer Experience with GenAI 03/28/2024

Revolutionize Customer Experience with GenAI Customer Experience and GenAI - Special Episode - Everyone is talking about Generative AI. But how do you unlock the real business potential? One way is to boost Customer Experience. In this special episode we will briefly examine how companies can leverage GenAI to improve customer experience. We’ll explore the business benefits across various industries and highlight a few actionable steps you can take today. We’ll also touch on the risks of not embracing this transformative technology. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/30504768

Digital Transformation Leadership and Culture 03/14/2024

Digital Transformation Leadership and Culture Leilani Bloomquist discusses strategies for effective digital transformation leadership and culture. She is the founder of and an expert in human-centered design and innovation. Leilani spent time as Senior Director of Digital Transformation at Medica and Senior Manager of the Innovation Lab at Securian Financial. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/30259003

The Role of Innovation in Organizational Performance 02/29/2024

The Role of Innovation in Organizational Performance Nick Jain, CEO of , discusses the role of innovation and digital transformation in organizational performance. After earning his MBA at Harvard, Nick started his career at places like McKinsey and Bain Capital. And then on Wall Street. Today he’s known as a professional turn-around CEO. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/29975193

High Tech Manufacturing and Mass Customization 02/26/2024

High Tech Manufacturing and Mass Customization Mike Pearson, COO at , discusses high tech manufacturing and mass customization. Protocase is a leading manufacturer of custom electronic enclosures and parts for Science, Engineering and Aerospace. As part of the emerging category of commercial/private space companies, like SpaceX and others, they have developed a unique mass custom manufacturing process that’s ultra-fast and flexible. Host Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/29975493

Acceleration of AI Adoption 02/15/2024

Acceleration of AI Adoption Dale Aultman, Vice President of Hybrid Cloud Services at , discusses the acceleration of AI adoption and how a services-led approach to digital transformation can more effectively integrate AI in various industries. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/29830533

The Art of Machine Learning Deployment 02/06/2024

The Art of Machine Learning Deployment Best-selling author Eric Siegel discusses his book “” and the art of machine learning deployment. Eric is a former Columbia University professor who helps companies deploy machine learning. He is the founder of the long-running Machine Learning Week conference series, and executive editor of The Machine Learning Times. In his best-selling first book, "” Eric explained how ML works. Now he shows how to capitalize on it. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/29719263

Implementing AI and ChatBots for the Government of Canada 02/01/2024

Implementing AI and ChatBots for the Government of Canada Steve Rennie, Director of AI and Intelligent Automation Initiatives for the Government of Canada, discusses implementing AI cross public sector and government agencies. Steve and his team recently won the Canadian government’s first-ever Public Service Data Challenge and is preparing to launch the Government of Canada’s first generative AI chatbot in February. Learn also about his efforts on advancing the responsible and ethical use of AI throughout the department. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/29701948

Digital Transformation in the Chemical Industry 01/25/2024

Digital Transformation in the Chemical Industry Ali Amin-Javaheri, Co-Founder & CEO of , discusses digital transformation in the chemical industry. Knowde are experts at organizing and digitizing product data to more effectively power business systems, internal teams, and transform how customers discover, engage and transact with suppliers and distributors online. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/29650033

Capturing ROI with Conversational AI - Special Episode 01/04/2024

Capturing ROI with Conversational AI - Special Episode Capturing ROI with Conversational AI - Special Episode - Conversational AI refers to a set of technologies and techniques that enable computers to engage in natural, human-like conversations. It’s part artificial intelligence, part natural language processing, and part machine learning...and it all adds up to the ability for machines to understand and generate human language in a way that is contextually relevant and meaningful....more and more human-like. The question is: how can you use Conversational AI to move the needle and capture real world ROI? This 5 min special episode will help you quickly understand the key components and features to consider. Host, CraineGroup.com /episode/index/show/digitaltransformationpodcast/id/29346063

Former FCC Chairman Calls for New Agency to Govern Tech Policies and Practices 12/14/2023

Former FCC Chairman Calls for New Agency to Govern Tech Policies and Practices Former FCC Chairman Tom Wheeler discusses his book “” in which he calls for a new government agency to adminster tech industry policies and practices. Tom was appointed to the FCC by President Obama in 2013 and is the only person to be selected to both the Cable Television Hall of Fame and The Wireless Hall of Fame. Listen also to his take on President Biden’s recent executive order on AI. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28743353

Branded Entertainment Channels for Out-Of-Home Environments 12/11/2023

Branded Entertainment Channels for Out-Of-Home Environments Jon Niermann, Founder and CEO of , discusses branded entertainment channels for businesses. Loop is the leading supplier in North America of short form video content for Out Of Home environments like bars, hotels, restaurants, and airports. Before founding Loop, Jon spent 22 Years at The Walt Disney Company and Electronic Arts serving as president of Asia pacific operations for both. He was the founder and executive producer of FarWest Entertainment, and has been a late night talk show host on Fox International. You would be hard pressed to find an Entertainment/Mediatech executive with more diverse experience in global business, content production, strategic development, marketing, and sales. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28962518

Analytics, AI and Automation 12/07/2023

Analytics, AI and Automation Alexandre Wentzo discusses strategies in analytics, AI and automation. Alex is the CEO of , a leader in intelligent process management. Their approach combines real-time operational intelligence through process mining, with process design, simulation, predictive analytics, and AI-based automation. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28586628

Data Storage: Cloud vs. On-Prem 12/04/2023

Data Storage: Cloud vs. On-Prem Doug Milburn, CEO of , discusses about data storage and a global shift currently underway where, despite widespread adoption of cloud storage, many organizations are bringing data storage back on site. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28761063

Digital Transformation in Healthcare - "Healthcare 5.0" 11/30/2023

Digital Transformation in Healthcare - "Healthcare 5.0" Katarzyna Kolasa discusses her book “.” Katarzyna is a Professor at Kozminski University in Poland where she leads the Health Economics & Healthcare Management Division. She has held global leadership positions at Astra Zeneca, GE Healthcare, and others. She is the founder of the Special Interest Group for Digital Health at ISPOR, the leading professional society for global health economics, and mentor and consultant to start ups involved in the development of innovative medical devices and digital health solutions in both Holland and Poland. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28499459

Decision-Making in an Increasingly Complex and Data-Driven World 11/22/2023

Decision-Making in an Increasingly Complex and Data-Driven World Dhiraj Rajaram discusses techniques for problem-solving and decision-making in an increasingly complex and data-driven world. Dhiraj is the Founder and CEO of , a Big Data analytics and decision science company that partners with over 140 Fortune 500 companies to enhance their analytical and decision-making capabilities. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28487102

Strategies for Digital Process Improvement and Transformational Change 11/16/2023

Strategies for Digital Process Improvement and Transformational Change Tory Bjorklund, CEO of , discusses strategies we can use that will move the needle with innovation and digital process improvement. Tory is focused on helping companies utilize technology to bring positive transformational change. He is also the long-time CEO of Simplicity Software, a company that develops custom software for manufacturing, accounting and engineering and ERP software systems. Listen for three action items you can use today. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28434068

Augmented Lean 11/09/2023

Augmented Lean Trond Undheim discusses his book "" and a human-centric framework for managing frontline operations. Trond is a former director of the MIT Startup Exchange and a Sloan School of Management senior lecturer. He holds a PhD on the future of work and artificial intelligence. Listen for three action items you can use today. Host, DigitalTransformationPodcast.net/guest /episode/index/show/digitaltransformationpodcast/id/28095248

Using a Process Inventory Framework 11/02/2023

Using a Process Inventory Framework Michael Schank discusses his book “” and how to deliver results with a process inventory framework. Michael is Managing Director at and has held tech leadership roles at Accenture, Bank of America, Citi Bank and E&Y. Listen as we explore the framework and how it can boost your success with digital transformation. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28423166

Project Management at NASA 10/26/2023

Project Management at NASA Edward Hoffman discusses his book "" and NASA’s lessons for managing high-tech projects. Ed was the first NASA Chief Knowledge Officer, and the founder of the NASA Project Leadership Academy. In 2010 he received the NASA Outstanding Leadership Medal. He is currently a Senior Lecturer at Columbia University. Listen as he challenges the conventional wisdom on project management. Host, DigitalTransformationPodcast/guest /episode/index/show/digitaltransformationpodcast/id/28095167

Four Reasons Why Digital Transformation Efforts Fail 10/12/2023

Four Reasons Why Digital Transformation Efforts Fail Alwyn Joseph, CRO at , discusses his recent article for Information Week describing four reasons why digital transformation efforts fail. Researchers like McKinsey, KPMG and Bain say that the risk of failure falls somewhere between 70% and 95%. Ever wonder why such a high failure rate? Listen here for more. Host, Do you want to be a guest? Visit Information Week article /episode/index/show/digitaltransformationpodcast/id/28036176

Virtual Agents and Customer Experience 10/05/2023

Virtual Agents and Customer Experience Matt Edic discusses the use of AI-powered virtual agents in providing superior customer service and experience. Matt is Chief Experience Officer at , a cloud-based platform that helps businesses automate their customer interactions, allowing them to improve their customer experience, reduce costs, and increase productivity. Host, Do you want to be a guest? /episode/index/show/digitaltransformationpodcast/id/28159265

Profitability Without Price Tags 09/28/2023

Profitability Without Price Tags Emma Burstow, Director of Developer Relations at , discusses how we can marry community needs with business needs, and her concept of "profitability without price tags." We explore some of the common misconceptions when it comes to measuring success or profitability beyond monetary considerations, and the importance of community and relationships in achieving profitability. Host, Do you want to be a guest? Visit /episode/index/show/digitaltransformationpodcast/id/28024200

AI and Intelligent Information Management 09/14/2023

AI and Intelligent Information Management Chris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information Management, Big Data, Information Security, Regulatory Compliance, and Cloud Computing. He is the author of the influential books “Data Crush” and “The Care and Feeding of Bots,” and he’s spent time with big consulting firms like Gartner and Earnest and Young, as well as companies like Accenture, Siemens, Dell and Citibank. He is also contributing editor and columnist for European Business Review magazine. Host, /episode/index/show/digitaltransformationpodcast/id/27502017

Building Sustainability into your Web Presence 08/31/2023

Building Sustainability into your Web Presence Filip Bech-Larsen, Chief Technology Officer at , talks about building sustainability into your web presence. In business, sustainability refers to doing business without negatively impacting the environment, community, or society as a whole. A growing number of organizations are integrating sustainability into their business strategy—realizing they can do well by doing good. In a recent McKinsey survey, 70% of respondents said their companies have a formal governance of sustainability in place. Listen for best practices you can use today. To find out what the carbon emissions are for your website visit Host, /episode/index/show/digitaltransformationpodcast/id/27749496

The Impact of Generative AI on Businesses Today 08/17/2023

The Impact of Generative AI on Businesses Today Emily Frolick and Atif Zaim from KPMG discuss the impact of Artificial Intelligence. The pair worked on a , and why most organizations say they are unprepared for immediate adoption. Emily is Advisory Partner in the KPMG Technology Risk Management practice and Leader of KPMG’s Trust Imperative. Atif is National Managing Partner of Advisory at KPMG. Listen for action items you can use today. Host /episode/index/show/digitaltransformationpodcast/id/27662730

Digital Transformation in Manufacturing 08/03/2023

Digital Transformation in Manufacturing Stu Johnson, VP of Product Marketing at , discusses digital transformation in Manufacturing. Rootstock recently published its , which looks at trends in digital transformation in manufacturing and the drivers behind enterprise system modernization. Listen as we explore some of the main takeaways from the survey and why are they important for manufactures today. Host, /episode/index/show/digitaltransformationpodcast/id/27565116

Strategies for Intelligent Search 07/20/2023

Strategies for Intelligent Search Glenn Mansfield, Director at , discusses “Intelligent Search.” Managing and securing the growing amount of information today is a challenge often beyond our ability to keep up. Terabytes and terabytes exist in content management systems, line of business systems and an array of repositories both inside and outside of the organization. Listen as we explore how we can leverage data for improved performance through intelligent search. Host, /episode/index/show/digitaltransformationpodcast/id/27374763

Digital Transformation Podcast

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