Mayhem & Method

Untangling the people, politics, and platforms that shape modern events “If we do our jobs right, our work should be invisible.” Millions of people move through events every year — session to session, show floor to keynote — without a second thought. But somewhere behind the seamless experience is the invisible team that brought the thousands of pieces together. The team that knows exactly how close it came to going sideways. Jen Santos has spent 15 years producing corporate events at every scale — from CES' city-wide takeovers to multi-city roadshows that are their own special kind of chaos. She knows where the bodies are buried — and that most of them were buried long before load-in. Join Jen and expert guests as they go behind the scenes of event planning, event management, and event production to explore what goes wrong, what holds, and what the industry can do better.