eComFuel
Dedicated to Helping 7-Figure eCommerce Store Owners Build an Incredible Business and Amazing Life.
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Planning Epic Team Retreats
06/20/2025
Planning Epic Team Retreats
Have you ever wondered how to pull off a team retreat that’s actually fun, productive, and builds real connection? After years of trial and error, I’ve finally found a rhythm that works. In this episode, I break down exactly how we designed our recent team retreat in Mexico City, what made it a success, and some of the biggest mistakes I’ve made in the past (think: go-karts and back injuries). Listen in as I walk through our retreat schedule—from soaking in cliffside hot springs and taking a taco tour to having deep team conversations about AI and productivity. I talk about why your primary focus should not be productivity (even if that’s tough as a founder), why food tours are criminally underrated, and how one cocktail mixing class turned into the most memorable night of the trip. I’ll also share how I prep both myself and the team before the retreat, who I think should get an invite, and why renting an Airbnb beats hotel conference rooms every time. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Inside the ECF Rebrand: Is Hiring a Fancy Branding Agency Worth the Cost?
06/13/2025
Inside the ECF Rebrand: Is Hiring a Fancy Branding Agency Worth the Cost?
Have you ever wondered what goes into a full rebrand and whether it’s really worth it? In this solo episode, I take you behind the scenes of eCommerceFuel’s rebranding journey, including why we did it, how much we spent, and what I wish I’d known before diving in. If you’ve been considering a brand refresh or are just curious about the ROI of design and messaging work, this one’s for you. Listen in as I walk through the process of selecting a branding agency, navigating feedback and revisions, and rolling out our new visual identity across all touchpoints. I share honest reflections about the emotional and financial costs, how the project stretched our team, and what we’ve seen in terms of impact and engagement. Whether you’re team “never touch the logo” or all in on the power of brand, you’ll get a transparent look at the highs, lows, and learnings from this major milestone. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Save Your Margins: Pricing & Profit Optimization for Tariff-Impacted Businesses
06/06/2025
Save Your Margins: Pricing & Profit Optimization for Tariff-Impacted Businesses
What if your inventory could forecast itself—or your website merchandised itself based on who was browsing? This week, I’m joined by Drew Marconi, CEO and co-founder of Intelligems.io, to explore how AI is unlocking new ways for brands to manage forecasting, pricing, and marketing. If you’ve been curious about how AI can actually improve your margins (not just make cool images), you’ll want to tune in. Listen in as Drew breaks down how AI is reshaping eCommerce, from hyper-personalized site experiences to margin-aware merchandising strategies. We also talk about the difference between forecasting for fashion versus CPG, why most brands are wasting money on acquisition, and how to build an AI foundation that works. Plus, Drew shares practical tips on how to start testing AI in your business—even if you’re skeptical. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Why Burning Down and Rebuilding Their Business Helped Swift Industries Win
05/30/2025
Why Burning Down and Rebuilding Their Business Helped Swift Industries Win
What happens when your business grows too fast and the demand suddenly vanishes? This week, I’m joined by Martina Brimmer, co-founder of Swift Industries, a premium bikepacking brand known for its exceptional design and creative culture. Martina shares how she dismantled her team, restructured operations, and found her creative spark again after the post-COVID contraction in the cycling industry. Listen in as she talks through the high-stakes decision to downsize, the systems that made it possible, and how she rebuilt the business around brand, joy, and simplicity. We also explore the behind-the-scenes of running a two-person operation, the strategic shift to international manufacturing, and how community-building efforts like Swift Campout are fueling both loyalty and growth—even when the ROI isn’t easy to track. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Bill Sells His Company and Interesting Places to Invest Money
05/23/2025
Bill Sells His Company and Interesting Places to Invest Money
What happens after you sell the business you’ve spent over a decade building? In this episode, I’m joined by my longtime friend and returning guest Bill D’Alessandro, fresh off the sale of Natural Dog Company. Bill shares what it was like to finally exit after 12 years, how he’s thinking about investing his earnings, and why his next chapter might be his best one yet. Listen in as we unpack Bill’s decision to divest a portfolio of brands and go all-in on one, how the acquisition unfolded, and why he’s now leading corporate development for a private equity-backed pet brand platform. We also dive into the psychological and strategic side of navigating a big liquidity event - from what he’s (not) spending money on to how he's thinking about investing, BDCs, real estate, and personal finance. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Made in America: Growing FilterBuy.com Into a $250 Million Business
05/16/2025
Made in America: Growing FilterBuy.com Into a $250 Million Business
Ever wonder if you can truly compete with overseas manufacturing from right here in the U.S.? This week, I’m kicking off a two-part series on American manufacturing by sitting down with David Heacock, CEO of Filterbuy.com. David shares how he grew a family business into a $250M powerhouse, all while keeping production entirely on U.S. soil. Listen in as David walks us through how he reverse-engineered a product line that could thrive domestically, why logistics are his real competitive advantage, and how he scaled from a rough startup phase to a massive manufacturing and distribution network. We also dive into his early bets on Amazon, his thoughtful approach to leadership, and what building a sustainable legacy looks like in today’s shifting economy. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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From Near Death Experience to One of the Coolest Products I’ve Ever Seen
05/09/2025
From Near Death Experience to One of the Coolest Products I’ve Ever Seen
Have you ever wondered what happens when you completely walk away from a successful business, and build something even more meaningful? This week, I’m joined by Ben Katzaman, founder of Sculpted Peaks, who shares how a near-death experience led him to rethink his life, sell his first company, and start fresh with a business built around passion, craft, and awe-inspiring moments. Listen in as Ben shares how he went from burnout to sabbatical to founding a unique business that crafts hand-carved stone sculptures of iconic mountains. We talk about the importance of fair trade, the joy of creating heirloom-quality products, and why personal passion can fuel a business in surprising ways. Plus, Ben opens up about designing a life that balances travel, freedom, and meaningful work, all sparked by a moment at 30,000 feet that changed everything. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Can Tariffs Lead to Higher Margins for U.S. Sellers?
05/02/2025
Can Tariffs Lead to Higher Margins for U.S. Sellers?
Could the current wave of tariffs actually help U.S. eCommerce sellers? In this episode, I’m joined by longtime ECF member Aaron Rubin, founder of ShipHero, to explore a counterintuitive take on how recent tariff changes might level the playing field for American brands. Aaron shares his insights on de minimis reform, market dynamics, and why he believes stronger margins could be on the horizon for domestic sellers. Listen in as we break down how fraud, loopholes, and uneven enforcement have hurt U.S. businesses - and how the new regulations might shift the balance. Aaron also shares the fascinating backstory of building ShipHero into a major player in warehouse management software, leadership lessons from scaling to 600+ employees, and why resilience (and jiu-jitsu!) matter now more than ever. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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De Minimis Reform, 2nd Order Tariff Implications & New LLM Capabilities
04/25/2025
De Minimis Reform, 2nd Order Tariff Implications & New LLM Capabilities
Are you feeling the weight of rising tariffs and wondering how to adapt your business? In this "State of Play" episode, I’m joined by my good friend Steve Chou to unpack the latest challenges shaking up the eCommerce world, from geopolitical tensions to the rapid pace of AI and automation. We dive into how these shifts are reshaping manufacturing and margins, as well as what the future might hold for sellers like us. Listen in as we explore how tariffs are driving supply chain shifts, the potential of AI to replace roles in your business, and why manufacturing might return to the U.S.—but not in the way you expect. We also chat about the changing landscape at Amazon, why more sellers are fed up, and how we’re personally navigating this turbulent time. Plus, we share our thoughts on adapting with agility and finding opportunity amidst the chaos. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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The Unfiltered Truth About Marketing Agencies: Why Most Are Terrible And How to Find the Few Worth Hiring
04/18/2025
The Unfiltered Truth About Marketing Agencies: Why Most Are Terrible And How to Find the Few Worth Hiring
Do you ever feel like hiring a marketing agency is more hassle than help? You’re not alone - agencies are a hot topic in the ECF community, and not always in a good way. In this episode, I sit down with Kevin Simonson, longtime agency founder and ad expert, to talk candidly about what makes agencies so tricky, how to spot the good ones, and what eCommerce owners can do to get the most out of these relationships. Listen in as we discuss Kevin’s wild background (you won’t believe the stories behind his “Two Truths and a Lie”), his experience scaling top-tier DTC brands like Vuori, and his honest thoughts on how agency fee structures should work. We also cover how to vet an agency, why most are bad, how to set expectations, and how AI is radically transforming the paid ad game behind the scenes. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Cringe-Worthy Leadership Mistakes & What We Learned
04/11/2025
Cringe-Worthy Leadership Mistakes & What We Learned
Ever made a leadership call that totally backfired - or waited too long to make a tough team decision? In this episode, I’m joined by my good friend and repeat guest Bill D’Alessandro to swap stories and lessons from our biggest leadership failures. We get honest about the missteps we’ve made building teams, managing people, and growing businesses over the years. Listen in as we dive into topics like ownership mindset, team dynamics, and the delicate balance of motivation through pay versus purpose. We also talk about over-communication, customizing leadership styles to your team, and why sometimes the best thing you can do is pull the trigger on a change everyone else saw coming. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Advanced AI Geek Out: Building Autonomous Agents, a 25% Teamwide Productivity Boost in 30 Days & More
04/04/2025
Advanced AI Geek Out: Building Autonomous Agents, a 25% Teamwide Productivity Boost in 30 Days & More
What if your marketing team never slept and could execute flawlessly 24/7? In this episode, I geek out with Jacob Posel (until recently, Director of AI at Common Thread Collective), who’s building AI agents that act like your own go-to-market team. If you’ve been curious about how to leverage AI to run parts of your business more efficiently, you’re going to love this one. Listen in as we talk through what an AI “agent” really is, how to train your team to use AI tools effectively, and how Jacob’s playbook can help make your entire company more productive. We also get into prompting best practices, the most exciting new protocols and tools in the AI space, and how Gemini and deep research agents are changing the game. This episode leans geeky (no apologies!), but it’s a fun ride with a ton of practical insight you won't want to miss. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Two Guys Talk About Their Underwear (And How It’s Helped Build a Premium Brand)
03/28/2025
Two Guys Talk About Their Underwear (And How It’s Helped Build a Premium Brand)
Have you ever wondered what it takes to build a long-lasting, high-quality apparel brand in today’s fast-moving eCommerce world? In this episode, I sit down with Mac Bishop, the founder of Wool&Prince, to talk about how he built a business rooted in premium materials, timeless design, and a long-term approach to success. Listen in as Mac reveals how he established a niche in the Merino wool market by prioritizing quality and long-term strategy over short-term wins. We explore the importance of strong brand positioning, the impact of supply chain shifts—including tariffs and evolving manufacturing trends—and why a commitment to craftsmanship pays off. Plus, Mac shares his insights on work-life balance, hiring with culture in mind, and how over-communication can be a game-changer for business success. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Substack, Japanese Manufacturing, and Personal Brand Transitions
03/21/2025
Substack, Japanese Manufacturing, and Personal Brand Transitions
Are you feeling burnt out by social media but still trying to grow your brand? In this episode, I chat with Sonia Roselli, founder of Sonia Roselli Beauty, about navigating the ever-changing world of digital marketing, branding, and eCommerce. Sonia shares her journey building a successful beauty brand, the challenges of personal branding, and why she’s rebranding her business while stepping back from social media’s exhausting demands. Listen in as we dive into the power of platforms like Substack and Bluesky, why traditional social media feels like a losing game, and how Sonia is shifting her marketing to focus on deeper connections with customers. We also talk about working with Japanese suppliers, building a team, and the realities of running a beauty brand in today’s digital landscape. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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How a Non-Programmer Cut $150K in SaaS Fees by Building Custom Software with AI
03/14/2025
How a Non-Programmer Cut $150K in SaaS Fees by Building Custom Software with AI
Have you ever thought about building your own AI tool to boost your business? In this episode, I'm thrilled to share the incredible story of Zac Plansky, owner of AT3Tactical.com. Zac transformed his business by developing a custom AI tool for inventory management, saving substantial costs and enhancing operational efficiency—all without prior programming experience. Listen in as we dive into Zac's journey from identifying the need for better inventory management to the creation and implementation of his AI-driven solution. We also explore the practical steps he took, the technologies he used, and the significant impact this project has had on his business. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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March State of Play - What to Do with a Declining Business, Writing Custom Software with AI & When You Tire of Being the Boss
03/07/2025
March State of Play - What to Do with a Declining Business, Writing Custom Software with AI & When You Tire of Being the Boss
Are you ready to catch up on the state of play in the eCommerce world? This week, I’m bringing back our most popular co-host, Bill D’Alessandro, for this month’s deep dive into current trends and strategies. Join us as we unpack everything from the latest in AI advancements to the nuances of seasonal business dynamics. Listen in as we break down what every eCommerce entrepreneur should be aware of, including the strategic use of AI tools in business, the complexities of managing a diverse product inventory, and the real-world applications of new technologies in improving business operations. Bill also shares his insights on seasonal business dynamics, how external factors like weather can impact sales and marketing strategies, and more. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Paid and Search Trends, Gemini Deep Research & Building Moats
02/28/2025
Paid and Search Trends, Gemini Deep Research & Building Moats
Are you curious about how Amazon is reshaping the landscape of digital advertising? In this episode, I sit down with Joe Shelerud, co-founder of AdAdvance.com, who shares his journey from scaling an eCommerce business to creating a technology-enabled advertising company. We dive deep into how Amazon is becoming a formidable competitor against giants like Meta and Google, leveraging its vast data to revolutionize off-platform advertising. Listen in as we discuss the strategic use of Amazon's advertising capabilities—both on and off the platform—and look at how businesses can utilize Amazon's data-rich environment to enhance their advertising strategies. We also explore the nuances and complexities of advertising that extend beyond conventional digital platforms, revealing how these strategies can significantly impact your business's visibility and success. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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The Investing “Rules” I Refuse to Follow (And How it Pays Off)
02/21/2025
The Investing “Rules” I Refuse to Follow (And How it Pays Off)
Should you be buying bonds or real estate? And what’s the real path to financial freedom? In this episode, I'm breaking down the investment strategies that have worked for me over the last five years, from stock selection to wealth-building habits. I’ll share why buying individual stocks can be a great move—if done correctly—and why I believe angel investing and bonds aren’t the best options for most people. Listen in as I dive into the importance of knowing your financial numbers, how to build a personal balance sheet alongside your business, and why the traditional 4% retirement rule may be too conservative. Plus, I explain whether real estate is really the goldmine people think it is and what to consider doing instead. You can find show notes and more information by clicking here:
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Training AI Copywriters That Don't Disappoint (Unlike Most)
02/14/2025
Training AI Copywriters That Don't Disappoint (Unlike Most)
Have you ever wished for a copywriter who truly understands your brand and can effortlessly produce high-quality content? In this episode, I’m discussing the exciting world of AI-powered copywriting and sharing my journey of creating two AI "personas" to help me generate compelling marketing materials. I'll guide you through the process of building a robust knowledge base that empowers AI to write in your voice, understand your audience, and achieve your marketing goals. Listen in to discover the tools and techniques I used, including dictation, transcript refinement, and incorporating insights from expert communicators. Plus, I'll share my plans for further enhancing my AI copywriters by developing style guides, integrating lessons from expert communicators, and exploring automation for feedback and improvement suggestions. You can find show notes and more information by clicking here:
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February State of Play
02/07/2025
February State of Play
Are you navigating the current state of eCommerce and wondering how global events will impact your business? In this episode, I’m joined by one of my favorite people and seasoned entrepreneurs, Bill D'Alessandro. We dive into everything from offbeat life experiences—such as exotic ski trips—to the nitty-gritty of eCommerce dynamics in 2025. Listen in as we banter about the world of outsourcing eCommerce teams to Latin America, the nuances of international hiring, and the real deal about managing costs while maximizing efficiency. Bill and I also touch on lifestyle choices that influence our business decisions and share personal anecdotes that might just inspire your next big adventure or business strategy! You can find show notes and more information by clicking here:
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Gap Year Update
01/31/2025
Gap Year Update
Interested in what a gap year with family looks like? About six months ago, I shared that my family and I were dialing back to embrace a year of intentional living and travel, focusing on creating lasting memories. Now, I'm back to give you a mid-year update on our adventures and learnings from this life-changing experience. Listen in as I dive into the joys and challenges of our travels—from surfing in Hawaii to navigating the crowded streets of Tokyo. I'll share the profound impact this time has had on our family dynamics, our perspective on life, and even my own business strategies. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Podcast Changes, Less Painful Quarterly Reviews & 2025 Priorities
01/24/2025
Podcast Changes, Less Painful Quarterly Reviews & 2025 Priorities
Are you ready for a fresh take on eCommerceFuel? We’re mixing things up with the podcast and rolling out some new changes that mark a significant shift, from a new soundtrack to a revamped content strategy that dives deeper into not just the how-tos of eCommerce, but also the whys and the broader implications for entrepreneurs. Listen in as I discuss my reasoning for these changes, as well as why I'm strategically scaling back on interviews to share more personal insights and adventures in business and life. I also dive into my new approach to quarterly reviews, what I'm prioritizing in 2025, and more. You can expect to hear more on topics that spark passion, drive purpose, and align with creating an amazing life. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Reviving a Plateaued Business & USA Manufacturing
01/17/2025
Reviving a Plateaued Business & USA Manufacturing
How do you breathe new life into a stagnant business? Today we have Chris Rose, President of Gunner.com, here to share his approach to doing just that. Specializing in high-quality, American-made dog kennels, Chris reveals how to revitalize your business by understanding customer lifetime value and strategically prioritizing initiatives that maximize impact. Tune in to hear about the advantages of manufacturing in the USA, from enhancing quality control to improving supply chain efficiencies. Chris also shares his expertise on building a premium brand, the challenges of scaling using paid ads, and the critical role of selective partnerships in fostering sustainable growth. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Raising & Selling Bison DTC in Montana
01/10/2025
Raising & Selling Bison DTC in Montana
What does it take for a city lawyer to transform into a bison rancher in the heart of the picturesque Bridger Mountains? In this episode, I’m joined by Matt Skoglund of North Bridger Bison, who made that very leap. He shares his remarkable transition from urban legal practice to managing a thriving bison ranch, rooted deeply in sustainable and ethical practices. Listen in as we discuss the intricacies of field harvesting, the economic dynamics of ranch management, and sustainable practices in bison ranching. You'll hear about Matt's personal journey from lawyer to rancher, his deep connection to land conservation, and the impact of environmental stewardship on food quality. We also take a trip into the field to witness the bison harvesting process in action, so don't miss this one-of-a-kind episode! You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Reclaiming Family Time from Your Ever-Ravenous Business
01/03/2025
Reclaiming Family Time from Your Ever-Ravenous Business
Are you striving to achieve both a thriving business and a fulfilling family life? In this episode, I’m joined by Sam Huebner of Parker Baby Co., who has masterfully balanced growing an eight-figure business while maintaining meaningful family connections, and he’s sharing the strategic and personal insights that have enabled him to avoid being a prisoner to his business. Listen in as Sam shares his innovative approaches to hiring, the impact of adopting core family values, and the benefits of business coaching. We also explore strategies for prioritizing what truly matters—both in business and in personal life—and how to implement changes that foster business growth and personal fulfillment. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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From Dishwasher to $25M Empire (Replay)
12/27/2024
From Dishwasher to $25M Empire (Replay)
How did a former dishwasher turn a humble start into a multi-million dollar eCommerce empire? Santiago Roa, founder of Culiau.com, joins the show to tell us how he did just that, opening up about his incredible journey from washing dishes to revolutionizing his industry with a game-changing engraving pen. Listen in as Santiago shares the challenges, milestones, and game-changing strategies that fueled such explosive growth. He talks about the importance of mentorship, how failures shaped his success, and how he built a business from the ground up. If you’re looking for inspiration and real-world advice on scaling a business and overcoming setbacks, this episode is a must-listen! You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Predictions for 2025
12/20/2024
Predictions for 2025
It’s that time of year again! I’m joined by Bill D’Alessandro, and we’re bringing you our eCommerce predictions for 2025. We’ll lay out our expectations for the coming year, tackling topics from sweeping global economic shifts to the cutting-edge role of AI in eCommerce. Listen in as we dive into what 2025 might hold for the eCommerce world, touching on topics such as the Trump administration, nuclear energy, and Bitcoin. We’ll also discuss how political and economic developments could shape the marketplace, the increasing shift toward offshoring, and how integrating AI into daily operations could transform business efficiencies and competitive dynamics. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Revisiting Our 2024 Predictions
12/13/2024
Revisiting Our 2024 Predictions
Are you eager to peek into the crystal ball of eCommerce for 2025? Welcome back to our annual tradition where Bill D'Alessandro and I cozy up for a friendly chat to revisit last year’s forecasts and spin new ones for the upcoming year. We’ll look at our previous hits and misses and discuss what’s next for eCommerce, touching on everything from job market trends to economic shifts and consumer behaviors. Listen in as we break down the trends that defined 2024 and share our predictions for 2025. This year, we dive into how AI is reshaping marketing and the twists in the M&A market. We also explore how new tech and strategies could affect eCommerce and ponder over the broader economic and political landscape's impact on the industry. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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The Most Interesting eComm Entrepreneur in Canada?
12/06/2024
The Most Interesting eComm Entrepreneur in Canada?
Ever wondered how technology can transform traditional retail? In this episode, we dive into the world of sleep innovation with Matthew Timmins, the innovative force behind LevaSleep.com. You'll hear how his strategic use of live chat has not only skyrocketed online sales, but also fundamentally transformed customer interaction management. Listen in as we explore Matthew’s journey of escalating live chat sales from $10,000 a month to a staggering $150,000, revolutionizing online customer engagement. We also delve into the cutting-edge technologies that enable LevaSleep to efficiently operate multiple brick-and-mortar stores with minimal staff, examine differences in sales team productivity, and discuss how AI is enhancing the effectiveness of sales teams. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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Recovering from Near Bankruptcy, Newsletters That Connect & Raising Great Kids
11/29/2024
Recovering from Near Bankruptcy, Newsletters That Connect & Raising Great Kids
Have you ever considered buying back a business you once sold? In this episode, I sit down with Greg Howlett, a seasoned eCommerce veteran, who shares his remarkable journey of repurchasing a business a decade after its sale. We dive into the strategic insights and personal reflections that guided his decision, exploring how past experiences can shape future opportunities—and create a really cool story. Listen as Greg discusses his approach to rejuvenating a once-thriving brand, the challenges of adjusting to an evolved market, and the nuances of navigating business with family. We also touch on broader topics like the future of eCommerce, the importance of building trustworthy brands, and the delicate balance of personal and professional life. You can find show notes and more information by clicking here: Interested in our Private Community for 7-Figure Store Owners? . Want to hear about new episodes and eCommerce news round-ups?
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