HealthTech2Care Podcast

In-depth conversations with standout voices shaping the future of U.S. healthcare and life sciences. From CEOs and Founders to CTOs, Clinical Leaders, Business Development Executives, and Strategic Advisors, we unpack the ideas, innovations, and operators behind today’s most impactful care models, technologies, and health systems. HealthTech2Care is a growth partner to healthtech companies, driving GTM execution, B2B outbound marketing, lead generation, sales enablement, and coaching across the U.S. healthcare and life sciences industries.

S2E10: AI Adoption + Governance in Regulated Industries | HT2C Podcast With Bert Fernandez 04/01/2026

S2E10: AI Adoption + Governance in Regulated Industries | HT2C Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Marco Smit, Chief Commercial Officer (CCO) & COO of DomeLabs AI, which includes the ClearPath platform. Marco Smit (Guest): 🔗 LinkedIn: 🌐 Website: Bert Fernandez (Host): 🔗 LinkedIn: 🌐 Website: 📺 YouTube: 🎙️ In this episode, Marco Smit shares how organizations in healthcare, pharma, and other regulated industries are approaching AI adoption, and why treating AI as an IT problem is one of the biggest mistakes being made today. We unpack what’s driving bottlenecks in AI implementation, including real-world examples where evaluating and deploying a new AI use case can take up to 8 months, and how that delay leads to shadow AI and increased risk. Marco also explains how DomeLabs AI’s ClearPath platform helps organizations move from slow, fragmented approval cycles to more structured, scalable AI governance, while balancing speed, compliance, and risk. This conversation explores what it actually takes to turn AI potential into real-world impact in regulated environments. ⏱️ Timestamps: 00:00 Intro 01:18 What drew Marco to DomeLabs, and why this was the right moment to make the move 05:07 Biggest misconceptions about GenAI and agentic AI in healthcare and life sciences 08:52 What ClearPath actually does and what problems it solves 15:47 What it takes to turn AI potential into results from a governance perspective 23:41 How real the job displacement threat is and what employees should do 30:06 Whether open-source AI is a legitimate concern and how to handle it 36:02 Where people can learn more about DomeLabs and connect 🔑 Highlights: - Why AI should be treated as a business transformation, not an IT project - How long AI approval cycles create bottlenecks and risk - The rise of shadow AI in regulated organizations - How governance and control layers accelerate adoption - What organizations need to do now to stay competitive with AI 👉 Learn more about Domelabs AI () 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators: #HealthTech #HealthcareAI #AIGovernance #AgenticAI #LifeSciences #DigitalTransformation /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/40702620

S2E9: Fixing Contracting Upstream in Healthcare | HealthTech2Care Podcast With Bert Fernandez 03/23/2026

S2E9: Fixing Contracting Upstream in Healthcare | HealthTech2Care Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Danielle Haugland, Sr. Director of Global Alliances at Agiloft Danielle Haugland (Guest): 🔗 LinkedIn: 🌐 Website: 📺 YouTube: Bert Fernandez (Host): 🔗 LinkedIn: 🌐 Website: 📺 YouTube: 🎙️ In this episode, Danielle Haugland shares how her background in commercial litigation shaped her perspective on contracts, and why by the time a contract becomes a legal issue, the operational damage has already been done. We discuss why healthcare systems are rethinking contract lifecycle management as a core operational lever, especially amid reimbursement pressure, rising costs, and financial strain across provider organizations. Danielle also walks through real-world examples, including Agiloft’s work with Rush University Medical Center, where fragmented workflows, long approval timelines, and process workarounds were replaced with centralized, structured contracting that improved speed, visibility, and control. This conversation highlights how fixing contracting upstream can reduce risk, improve financial discipline, and create more resilient healthcare operations. ⏱️ Timestamps: 00:00 Intro 01:09 What Danielle’s litigation background taught her about what goes wrong with contracts 04:45 What pressures are driving provider organizations to get a better handle on CLM 09:47 What happened in the Rush University Medical Center case study and what outcomes came from fixing CLM upstream 14:43 Why it is so difficult for health systems to fix this with their existing stack 17:36 Why centralization matters in disruptions and how it helped organizations like Children’s National respond 22:03 Why configurability matters in CLM and how Agiloft addresses the nuance across provider organizations 26:00 What common sticking points keep coming up and how Agiloft helps address them in the platform 30:26 What other provider use cases come up beyond payer contracting and where CLM fits operationally 33:47 How providers should engage Agiloft and what they should have prepared before starting the conversation 35:43 Whether Agiloft itself provides audits or works through partners 🔑 Highlights: -Why most contract issues start as operational problems, not legal ones -How healthcare systems can use contracting as a financial lever -The impact of fragmented workflows and long approval timelines -Results from centralizing and restructuring contracting processes -Why centralization is about resilience, not bureaucracy 👉 Learn more about Agiloft () 🔔 Subscribe to the HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: #CLM #HealthcareAI #HealthcareOperations #Procurement #RevenueCycle #DigitalTransformation /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/40589180

S2E8: Closed-Loop Platform for Research + Conversational Agents | HT2C Podcast with Bert Fernandez 02/17/2026

S2E8: Closed-Loop Platform for Research + Conversational Agents | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Amir M. Rahmani, Professor at UC Irvine and Co-Founder of Integrated AI Systems, which includes Centralive (Closed-Loop Platform for Clinical Research) and openCHA (Conversational Health Agents). In this episode, Amir M. Rahmani shares how his background in computer science, IoT, and digital health research led to building platforms designed for real-world clinical research and patient engagement. He explains why so many research teams end up reinventing the wheel with every new grant, and why platforms often disappear once funding runs out. We also cover how Centralive and openCHA address this problem by providing reusable, modular infrastructure for data capture, real-time sensing, analytics, and intervention. Amir breaks down the idea of “closed-loop” systems using simple analogies, like cruise control and navigation, to explain why continuous sensing, sense-making, and action are critical for personalization in healthcare. This conversation explores how conversational health agents fit into closed-loop workflows, why large language models alone are often overkill for healthcare problems, and how agents can orchestrate evidence-based knowledge, validated models, and real patient data. Amir also shares how these platforms are being used across academia, RPM programs, decentralized trials, and digital therapeutics, along with what kinds of partners and pilots he’s looking for next. Timestamps: 00:00 Intro 01:05 What pulled Amir into healthcare tech, and how it led to Centralive and openCHA 04:51 What problems in academic research led to productizing Centralive 09:48 What makes Centralive different and how it simplifies sensing, EMAs, analytics, and interventions 16:02 How study teams adopt Centralive and what the grant-driven adoption path looks like 20:28 What inspired openCHA and how it supports workflows like RPM, research, and decentralized trials 30:34 What partners and opportunities Amir is looking for across Centralive and openCHA 34:12 Best way to get in touch or try Centralive and openCHA Highlights: - Why do most research platforms disappear when a grant ends - How closed-loop systems enable real-time personalization - The difference between static workflows and adaptive interventions - Why conversational agents need evidence, not just LLMs - Where closed-loop platforms and agents fit in clinical research, RPM, and DTx Learn more about Centralive (https://centralive.health) and openCHA (https://www.opencha.com) Amir M. Rahmani (Guest): 🔗 LinkedIn: 🌐 Website: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Subscribe to the HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators #DigitalHealth #ClinicalResearch #ClosedLoop #HealthcareAI #ConversationalAI #RemotePatientMonitoring #HealthTech /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/40141070

S2E7: The First On-Device Medical LLM | HealthTech2Care Podcast With Bert Fernandez 01/18/2026

S2E7: The First On-Device Medical LLM | HealthTech2Care Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Stephen Rouse, Co-Founder and Head of Growth at Savva.AI Stephen Rouse In this episode, Stephen Rouse shares how his experience building one of the earliest FHIR apps shaped Savva’s approach to consumer health technology. We unpack why multi-year hospital buy cycles pushed the team to build directly for patients, how the ONC Cures Act unlocked large-scale access to health data, and why Savva chose to build the first on-device medical LLM to prioritize privacy and security. We also cover how Savva connects to nearly 300,000 care sites through 110+ EHRs, why keeping medical AI off the cloud matters, how Apple Health enables aggregation across wearables and devices, and how caregiver and clinician access could become a stepping stone toward real-world care escalation. This conversation explores what it truly means for patients to own their health data and why this moment feels like a turning point for consumer-driven healthcare. Timestamps: 00:00 Intro 01:17 Lessons from Protocol First and why hospital sales cycles pushed a consumer-first approach 03:44 How Savva unlocked scale through the ONC Cures Act and FHIR access 05:42 What it means to be an on-device medical LLM and why privacy drove that decision 08:51 How Savva aggregates wearable and Apple Health data into one experience 12:30 The caregiver and clinician vision for real-world care delivery 16:41 Beta strategy, early traction, and what’s next for Savva 🔑 Highlights: - Why four-year hospital buy cycles pushed Savva to build for consumers - How the ONC Cures Act enabled third-party access to EHR data at scale - What makes an on-device medical LLM different from cloud-based AI - How Savva aggregates wearables, apps, and devices through Apple Health - The role of caregivers and clinicians in turning raw data into action (Guest): 🔗 LinkedIn: 🌐 Website: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🔔 Subscribe to the HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: #HealthTech #DigitalHealth #HealthcareAI #ConsumerHealthApp #PatientData #PrivacyByDesign #FHIR #ONCCuresAct /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/39749955

S2E6: Bad AI–Healthcare Can’t Afford That | Around the Block With Special Guest Host Bert Fernandez 01/18/2026

S2E5: Why Pharma Needs Immutable Data | Around the Block With Special Guest Host Bert Fernandez 01/18/2026

S2E5: Why Pharma Needs Immutable Data | Around the Block With Special Guest Host Bert Fernandez Around the Block Podcast by Circular Protocol featuring the Bright Path Laboratories Team, with Special Guest Host Bert Fernandez (Host of the HealthTech2Care Podcast). In this episode, the Bright Path Laboratories Team shares why the U.S. pharmaceutical supply chain remains heavily dependent on offshore manufacturing for essential medicines and generic drugs, and why data integrity matters when patients’ lives depend on the medicines they take. We unpack how Bright Path’s patented continuous-flow Spinning-Tube-in-Tube (STT) Reactor™ enables safer, more sustainable, and more cost-effective production of small-molecule drugs in the U.S., and why continuous manufacturing changes the economics of pharma. The conversation also explores how machine learning and blockchain are being used together to create immutable manufacturing data, providing proof of trust for regulators, partners, and ultimately patients. Highlights: - Why immutable data is critical for pharmaceutical manufacturing - How offshore API dependence impacts quality, cost, and resilience - What continuous-flow chemistry enables that batch manufacturing cannot - The role of ML in monitoring drug production in real time - Why blockchain matters for trust, traceability, and compliance Timestamps: 00:00 Intro 01:06 What does sustainable small-molecule pharma manufacturing mean at Bright Path, and what makes your approach different? 04:03 Why focus on small-molecule generics and onshoring drug manufacturing in the US? 06:55 What personally drew you to this mission and to working on cleaner, more responsible chemistry? 13:14 How are you thinking about decentralized systems and proof of trust in pharma manufacturing? 18:37 Why did you choose Circular’s Layer-1 blockchain over other blockchain options? 22:52 Where is this all headed, and what does the future of drug manufacturing look like with these technologies? Guests: Tony Quinones (CEO): 🔗 LinkedIn: 🌐 Website: Michael A. Gonzalez, PhD (Chief Scientific Officer): 🔗 LinkedIn: Ajaz Hussain, PhD (Strategic Advisor) 🔗 LinkedIn: Special Guest Host: Bert Fernandez (Founder, HealthTech2Care) 🔗 LinkedIn: 🌐 Website: 📺 YouTube: Learn more about Bright Path Laboratories: and Circular Protocol: 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare and life sciences innovators: #PharmaManufacturing #ImmutableData #SmallMoleculeDrugs #LifeSciences #Blockchain #SupplyChain #HealthcareInnovation /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/39772660

S2E4: The Pain That Sparked Yosi Health | HealthTech2Care Podcast With Bert Fernandez 11/25/2025

S2E4: The Pain That Sparked Yosi Health | HealthTech2Care Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Hari Prasad, Co-founder & CEO at Yosi Health In this episode, Hari Prasad shares the story behind Yosi Health — starting with the moment he walked into urgent care with a dislocated shoulder and was handed a clipboard. That frustration pushed him to interview hundreds of physicians and front-office teams, uncover patterns in workflow inefficiencies, and build what became the first pre-arrival intake platform integrated with most major EMRs. We discuss the real reasons patient intake still takes ~14 minutes per visit, why 83% of patients prefer online booking but 60% of appointments are still made by phone, and how Yosi is helping practices move toward a fully digital front door. Hari also breaks down why voice AI is becoming a major focus and how Yosi is looking to solve for 70% of patient calls being fully handled through automation — freeing staff to focus on higher-value work while improving the patient experience. Highlights: -The urgent care injury after dislocating his shoulder playing basketball that revealed how broken patient intake workflows still are -Why patient intake takes ~14 minutes and how that impacts both patients and clinicians -The gap between what patients want (online booking) vs. how clinics still operate (phone calls) -How Yosi Health built 1,500+ pediatric workflows and deep specialty-specific customization -The rise of voice AI and why Yosi is targeting 70% call automation -How practices can rethink the entire patient journey — before, during, and after the visit Timestamps: 00:00 Intro 01:43 How did a personal injury lead you to start Yosi Health? 05:05 How did Yosi grow from urgent care into broader specialties? 08:12 How common is it for clinics to still use paper intake forms? 12:10 What’s the real reason EMRs haven’t solved intake, and how is Yosi different? 16:10 How does Yosi integrate with major EHR/EMR systems and fit into the full patient journey? 21:29 What solutions make up Yosi’s platform beyond intake (pre-arrival, telehealth, AI voice agent)? 26:28 What barriers do practices face when adopting digital intake or scheduling tech? 31:00 Which specialties are you focusing on today, and what impact have you seen? 38:10 Where is Yosi headed next with AI and automation? 42:05 How can practices connect with the Yosi team? Hari Prasad (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/39168135

S2E3: Validic’s Health IoT Platform For Connected Care | HT2C Podcast With Bert Fernandez 11/25/2025

S2E3: Validic’s Health IoT Platform For Connected Care | HT2C Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Drew Schiller, Co-Founder & CEO at Validic In this episode, Drew Schiller shares how Validic evolved from an early wellness data aggregator into the health IoT backbone trusted by major health systems and payers. We explore how Validic connects wearable and medical device data directly into the EHR, turning raw readings into meaningful insights that clinicians can actually use. Drew also discusses the rise of GenAI in connected care, how Validic is embedding AI summaries into clinical workflows, and what real-world examples—like a simple popcorn habit affecting A1C—show about the power of actionable data in patient care. The conversation dives deep into how large health systems like Kaiser Permanente have scaled remote monitoring across 500,000+ patients, what “signal vs. noise” means for clinicians, and why the next wave of healthcare AI must focus on usability, not novelty. Highlights: -How Validic became the data backbone behind the nation’s largest remote monitoring programs -The biggest challenges health systems face with connected device data -Why “signal vs. noise” is the critical gap in clinician adoption -How GenAI summaries are reshaping EHR workflows and clinician experience -Real-world impact: 0.5 A1C drop from Validic-enabled glucose monitoring insights -Lessons from integrating 20M+ patient connections across the Validic ecosystem Timestamps: 00:00 Intro 01:27 What problem did you originally set out to solve with Validic and how has it evolved? 05:02 What challenges do health systems face with device data, and how does Validic fit into the clinical workflow? 10:04 How do you integrate across EHRs like Epic, Cerner, and others? 13:12 How are clients using Validic to run and scale remote or chronic condition programs? 18:27 How do you handle wearable and device data, and what makes it valuable to both patients and clinicians? 20:38 How does generative AI fit into connected care, and what is Validic Sparks? 29:12 Can clinicians access device data without requiring patients to be enrolled in a program? 33:24 How do you ensure the data is permission-based and actionable for clinicians? 34:11 How can potential partners or health systems connect with the Validic team? Drew Schiller (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🔔 Subscribe to the HealthTech2Care YouTube channel for more in-depth conversations with healthcare innovators /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/39167815

S2E2: The AI-Driven Scheduling & Management Platform For Modern Nursing Teams | HT2C Podcast 10/30/2025

S2E2: The AI-Driven Scheduling & Management Platform For Modern Nursing Teams | HT2C Podcast HealthTech2Care (HT2C) Podcast featuring Sergey Vasilenko, CCRN, MPH, MHA, Co-Founder & Chief Nursing Officer (CNO) at In-House Health Sergey Vasilenko, CCRN, MPH, MHA (Guest): 🌐 Website: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Sergey Vasilenko shares how In-House Health is helping acute-care hospitals and post-acute care facilities (particularly skilled nursing and long-term care) reduce their dependency on agency and travel nurses by predicting workforce demand before it happens. Drawing from his decade in the neuro ICU, Sergey explains how their AI-powered platform uses real-time data to forecast staffing needs, optimize shift assignments, and cut costly overtime — giving head nurses and leaders visibility into what’s coming next instead of reacting to last-minute shortages. He also discusses how In-House Health integrates with EHR and HR systems, the insights learned from its hospital design partners, and the challenges of building smarter scheduling tools with nurses rather than for them. ⏱️ Timestamps: TBD to added once YouTube finishes processing the video 00:00 Intro 01:02 What led you from a decade in the neuro-ICU to co-founding In-House Health? 03:15 What staffing challenges are you seeing today, especially in long-term care? 05:21 Why focus on long-term care, and how is it connected to other parts of healthcare? 08:10 How does your AI platform predict nursing demand and reduce over- or under-staffing? 15:37 What role does data integration (like with PointClickCare) play in powering predictions? 22:23 How did working with Asuta’s hospital network shape your product vision? 26:03 What’s next for In-House Health and how can leaders connect with your team? 🔑 Highlights: -Why healthcare’s staffing crisis can’t be solved by more travel nurses -The cost of uncertainty in workforce planning -Predicting nurse demand using AI and length-of-stay trends -Real-time adjustments and integrations with EHR and HR platforms -Building scheduling tools with direct input from nurses 👉 Learn more about In-House Health: 🔔 Subscribe to HealthTech2Care for more in‐depth conversations with healthcare innovators: #NursingLeadership #StaffingCrisis #HospitalOperations #Skilled Nursing #PostAcuteCare #AIinHealthcare #PredictiveAnalytics #InHouseHealth #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38849755

S2E1: Circular’s L1 Blockchain for Healthcare and Life Sciences | HT2C Podcast With Bert Fernandez 10/08/2025

S2E1: Circular’s L1 Blockchain for Healthcare and Life Sciences | HT2C Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Gianluca De Novi, PhD, Founder, CEO, and CTO of Circular Protocol Gianluca De Novi, PhD (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Gianluca De Novi shares how Circular Protocol built a fourth-generation Layer-1 blockchain designed for compliance and auditability in healthcare and life sciences. He explains why existing chains built for DeFi fall short, how Circular enables both public and private blockchains on the same network, and why certifying data matters in the age of AI. You’ll also hear real-world examples, from certifying medical records across 8,000 pharmacies to creating audit trails for clinical research and drug production traceability. ⏱️ Timestamps: 00:00 Intro 01:10 What pulled you into healthcare and building Circular Protocol? 07:05 Can you show how blockchain certifies and audits patient data? 14:24 What does it mean to be a “4th generation” blockchain? 19:01 How does Circular handle public and private chains together? 26:41 What are some real-world use cases you’re powering today? 33:56 Why is certifiable data critical in healthcare and AI? 40:45 What’s holding back adoption and how can companies build with you? 🔑 Highlights: Why Gianluca left robotics and simulation labs to focus on auditable healthcare data Building a blockchain from scratch during COVID to address compliance gaps Demonstration: how audit trails certify and protect patient records What “fourth-generation blockchain” means for programmability beyond smart contracts Real-world projects: 8,000-pharmacy network, clinical audit trails, and drug traceability How certified data protects against AI bias and manipulation What’s holding back broader adoption, and why enterprise use cases will drive mass adoption 👉 Learn more about Circular Protocol: 🔔 Subscribe to our HealthTech2Care YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #DeSci #Blockchain #DataTrust #Healthcare #LifeSciences #RegulatoryTech #CircularProtocol #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38511680

S1E37: The Engineering Partner Creating The Amazon Of Senior Care | HT2C Podcast With Bert Fernandez 10/06/2025

S1E37: The Engineering Partner Creating The Amazon Of Senior Care | HT2C Podcast With Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Pallav Saxena, CEO & Founder of myEZcare Pallav Saxena (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Pallav Saxena shares how myEZcare went from an idea to a fully bootstrapped, modular platform that serves not only home health but also behavioral therapy, foster care, DDD, and HCBS providers. You’ll hear how myEZcare’s microservice architecture allows each client to run their own version, adapt to their state’s requirements, and support both clinical and non-clinical workflows out of the box. Pallav also explains why his team builds nearly every piece of software and code in-house, how their Customer Advisory Board shapes the roadmap, and why they act as engineering partners rather than just software vendors. ⏱️ Timestamps: 00:00 Pallav’s background in healthcare data and founding myEZcare 04:05 Bootstrapping and building all software/code in-house 06:21 Gaps in home health, community health, and senior care 09:15 Streamlining operations and replacing siloed systems 11:03 Customer Advisory Board and client-driven development 12:02 Serving multiple care settings: home health, behavioral health, foster care, DDD 15:09 Entering DDD and creating features like goal tracking & Medicaid reporting 18:49 AI for workflow automation, anomaly detection, and better care outcomes 25:30 RPM & CCM for Medicaid and Medicare populations 28:11 Solving compliance and operational challenges for clients 30:39 Inside myEZcare’s custom-built virtual office 34:18 Delivering tailored solutions and deep ongoing support 37:43 How to connect with myEZcare 🔑 Highlights: Why Pallav bootstrapped myEZcare to keep control of product vision and community focus How microservices allow the platform to adapt to any care model without forcing a standard version Serving diverse verticals: home health, behavioral therapy, foster care, DDD, and HCBS Clinical vs. non-clinical workflows — and why the platform supports both Customer Advisory Board: how client requests feed directly into releases Acting as an engineering partner, not a vendor — with no-cost initial support and direct access to the team 👉 Learn more about myEZCare: 🔔 Subscribe to our HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: #HomeHealth #BehavioralTherapy #CareCoordination #EHR #HealthTech #myEZcare #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38487730

S1E36: Connecting Seniors, Caregivers, & Smart Home Tech | HealthTech2Care Podcast With Bert Fernandez 10/06/2025

S1E36: Connecting Seniors, Caregivers, & Smart Home Tech | HealthTech2Care Podcast With Bert Fernandez HealthTech2Care Podcast featuring Jim Conti, Head of Partnerships at HomeSight & Nicole Will, Executive Advisor to HomeSight & Founder of willGather Jim Conti (Guest): 🌐 HomeSight: 🔗 LinkedIn: 📺 YouTube: Nicole Will (Guest): 🌐 willGather: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Jim Conti and Nicole Will share how HomeSight evolved from a "smart camera" nobody wanted into a comprehensive wellness hub that's helping seniors thrive in place — using the TV as the familiar entry point into connected care. They walk through real stories of preventing emergencies (like the thermostat set too low), explain their growing ecosystem of fall prevention and cooking sensors, and reveal why 70% of older adults actually want technology that helps them stay home. From family connection to caregiver coordination, this conversation explores what it really takes to build trust through technology in senior care. ⏱️ Timestamps: 00:00 Jim and Nicole’s backgrounds and what led them to build HomeSight 04:49 Why they shifted from “smart camera” to “wellness hub” for seniors 07:10 The role of caregivers in technology adoption 08:13 HomeSight’s TV-based platform and what’s under the hood 14:20 How the wellness hub connects families and caregivers 20:26 How HomeSight addresses care coordination gaps 26:12 Building trust, communication, and visibility across the care team 30:11 Getting seniors comfortable with tech earlier in the care journey 31:17 What makes a strong technology partner for HomeSight 33:07 Examples of partner integrations, like fall prevention and cooking safety 35:21 Early detection stories and why prevention matters 36:21 How technology partners can start a conversation with HomeSight 🔑 Highlights: "Nobody really wanted a smart camera in their home… We changed the name to a Wellness Hub." How the TV becomes the door into personalized, connected care Real case study: Low thermostat prevents a senior from getting out of bed Why early detection beats fall detection — preventing vs. reacting The partnership ecosystem: cooking sensors, smart locks, leak detection Communication gaps that lead to readmissions and missed medications How to ease seniors into technology through familiar devices Building trust between families, caregivers, and care recipients 👉 Learn more about HomeSight: 🔔 Subscribe to our YouTube channel for more episodes featuring standout voices in U.S. healthcare: #SeniorCare #AgingInPlace #SmartHome #HealthTech #CareCoordination #WellnessTech #ConnectedCare #HomeSight #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38486050

S1E35: Fixing the Pre-Service Bottleneck in Home Care | HealthTech2Care Podcast With Bert Fernandez 10/06/2025

S1E35: Fixing the Pre-Service Bottleneck in Home Care | HealthTech2Care Podcast With Bert Fernandez HealthTech2Care Podcast featuring Tsvi Vilinsky, EVP Sales & Business Development at Bolt Healthcare Tsvi Vilinsky (Guest): 🔗 LinkedIn: 🌐 Bolt Healthcare: 📺 YouTube: Bert Fernandez (Host): 🔗 LinkedIn: 🌐 HealthTech2Care: 📺 YouTube: 🎙️ In this episode, Tsvi Vilinsky joins the HealthTech2Care Podcast to unpack the pre-service bottleneck facing home care agencies—and how Bolt Healthcare is helping them break through it. From intake to referral management to caregiver hiring, Bolt meets each agency where they are, adapting to existing workflows instead of forcing new ones. Tsvi also shares how Bolt delivers reporting tailored for the C-suite, hands-on client success teams, and seamless integrations with platforms like HHAeXchange and AlayaCare—giving agencies the growth engine they need before those ever kick in. ⏱️ Timestamps: 00:00 Tsvi’s path into home care and what keeps him in the space 02:25 Where agencies get stuck on the pre-service side 06:08 How referral-based intake creates bottlenecks 08:34 What makes Bolt different from other home care platforms 13:02 Helping agencies target specific patient populations 15:33 Overcoming adoption barriers in home care agencies 18:14 Example of improving intake, hiring, or marketing for an agency 21:00 How workflows vary by state and agency 24:44 Addressing language and demographic differences with caregivers 25:45 Single-platform access with integrations to service-side systems 26:32 Impact of Medicaid changes on Bolt’s approach 27:20 How agencies can connect with Bolt Healthcare 🔑 Highlights: How intake, hiring & referrals become bottlenecks without visibility Why Bolt customizes to each agency’s workflow instead of changing it What makes their client success team a differentiator (pro bono support!) Real-time KPIs for executives, with a familiar feel for staff Multilingual caregiver onboarding and Medicaid-ready workflows Bolt’s role in behavioral health, pediatrics, and expanding markets “We’re not the checkout line—we’re the orchard.” 👉 Learn more about Bolt Healthcare: 🔔 Subscribe to our Youtube Channel for more conversations with standout voices in U.S. healthcare & life sciences: #HomeCare #HealthcareInnovation #DigitalIntake #CaregiverRetention #BoltHealthcare #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38485330

S1E34: In-Home Preventive Care for Health Plans | HealthTech2Care Podcast With Bert Fernandez 10/06/2025

S1E34: In-Home Preventive Care for Health Plans | HealthTech2Care Podcast With Bert Fernandez HealthTech2Care Podcast featuring Richard ‘Rick’ Pridham, President & CEO of Retina Labs Richard ‘Rick’ Pridham (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Richard Pridham shares what drove him to found Retina Labs over a decade ago: tackling the number-one cause of preventable blindness—diabetic retinopathy. He breaks down the challenges of driving screening adherence, the gap between primary care access and preventive outcomes, and how Retina Labs meets members where they are with a field-based, tech-enabled model. You’ll hear how Retina Labs built iVision (for tele-ophthalmology) and ComplyHub (for real-time member engagement and plan reporting), and how they deliver diabetic eye exams, A1C testing, and kidney health checks—often in a single visit at the member’s home, workplace, or community event. ⏱️ Timestamps: 00:00 Retina Labs origin story and need Richard saw in diabetes care 02:48 How health plans use the model to identify members and drive outcomes 06:18 Sending teams into homes and workplaces for screenings 10:28 Why ComplyHub and iVision were built in-house 15:23 Current markets and decision to use W2 employees 18:30 Challenges when entering new markets and overcoming them 23:14 Why more health plans don’t tackle care gaps 26:58 What’s next for Retina Labs and how to connect 🔑 Highlights: Why diabetic eye disease is the #1 cause of preventable blindness How Retina Labs closes multiple care gaps in one visit, in-home or on-site Building two in-house platforms: ComplyHub (member ops) and iVision ( tele-ophthalmology clinical workflows) Why most care management software can’t support real-time health plan needs 500%+ growth and 100+ community events annually Closing care gaps without disrupting the primary care relationship 👉 Learn more about Retina Labs: 🔔 Subscribe to our YouTube channel for more in‐depth conversations with healthcare innovators: #DiabeticEyeCare #PreventiveHealth #Teleophthalmology #InHomeCare #HealthcareInnovation #RetinaLabs #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38484950

S1E33: Practice Owners: How Do You Perform Against Industry Benchmarks? | HT2C with Bert Fernandez 10/06/2025

S1E33: Practice Owners: How Do You Perform Against Industry Benchmarks? | HT2C with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Raja Danish, Co‑Founder & CEO of Wise Medical Billing Raja Danish (Guest): 🌐 Wise Medical Billing: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Raja Danish shares how Wise Medical Billing helps private practices overcome billing gaps, recover lost revenue, and operate with clarity. He walks through a podiatry group’s turnaround—recovering 80% of $2M in aged AR in four months—and breaks down the KPIs every practice should be tracking but often isn’t: denial rate, first-pass resolution, and AR days. Raja also shares what separates high-performing practices from the rest, how leadership and structure drive billing results, and why most owners don’t realize how much money they’re leaving on the table. ⏱️ Timestamps: 00:00 The 3 biggest gaps in private practices: team, process, and performance KPIs 02:30 What KPIs matter most? Denials, AR days, and first pass resolution rate 07:22 How Wise Medical Billing’s partnership model drives real operational change 10:27 Why decisions must be data-driven—regardless of practice size 12:00 What holds back practices from switching RCM models? 14:00 People, process, tools: the 3 pillars of successful revenue cycle management 17:18 Case study: recovering $1.6M in AR for a podiatry group in 4 months 20:25 How to connect with Wise Medical Billing for a tailored audit and strategy 🔑 Highlights: Three in-house billers, no RCM oversight—$2M in AR piled up Wise ran a root-cause audit and recovered 80% of AR in four months Billing stabilized → practice began expanding from one location to others Most practices don’t track denial rate (benchmark: under 5%) or first-pass resolution (benchmark: 80% or higher), along with AR days Lack of KPI visibility leads to missed revenue and reactive decision-making Wise brings reporting, structure, and accountability to underperforming teams One-size-fits-all RCM doesn’t work—every practice needs a tailored solution The foundation is people, processes, and tools—and most billing breakdowns come from gaps in all three 👉 Learn more about Wise Medical Billing: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #Podiatry #PrivatePractice #MedicalBilling #RevenueCycle #PracticeTurnaround #KPIs #ARRecovery #WiseMedicalBilling #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38484840

S1E32: Most Healthtech Startups Are Getting Content Wrong | HealthTech2Care Podcast with Bert Fernandez 10/06/2025

S1E32: Most Healthtech Startups Are Getting Content Wrong | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Doug Pohl, Founder & CEO of HealthTech Content Doug Pohl (Guest): 🌐 HealthTech Content: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Doug Pohl and Bert Fernandez explore why most healthtech messaging falls flat and how to fix it. Doug shares how he went from country songwriter to content strategist, what founders get wrong about stakeholder pain, and why great content starts with audience research, not just a blog calendar. You’ll hear how HealthTech Content helps startups ditch jargon, speak to real-world frustrations, and personalize messaging that converts at events and beyond. ⏱️ Timestamps: 00:00 Don’t say you’re “transforming healthcare” — focus on a specific problem 00:24 From country songwriter to health tech content strategist 02:30 Finding product-market fit and early lessons from client patterns 04:52 Why good content bridges marketing and sales — and where most teams go wrong 07:40 How to personalize outreach before and after events (and what not to do) 10:56 What's broken in health tech content and why founders struggle to communicate 13:47 Messaging by stakeholder type: CFOs, CTOs, and end users 17:30 Using AI without losing your voice — and how content is evolving 🔑 Highlights: Why “transforming healthcare” is meaningless if you’re not solving lived pain Founders understand the pain—but fail to express it in their messaging Content needs to reflect midnight charting, not just product features Pre/post-event outreach should feel manual, not mass-blasted QR codes are useless unless the landing content actually resonates Personalization at every stage wins over busy, burned-out buyers Marketing that works is human-first—and based on what your audience actually says 👉 Explore what HealthTech Content has to offer: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #HealthTech #HealthTechContent #ContentStrategy #SalesEnablement #AudienceResearch #EventMessaging #MarketingInsights #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38484500

S1E31: Driving Digital Health Innovation: Skateboard to Scooter to Car | HT2C Podcast with Bert Fernandez 10/06/2025

S1E31: Driving Digital Health Innovation: Skateboard to Scooter to Car | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Richard ‘RJ’ Kedziora, Co‑Founder & COO of Estenda Solutions Richard ‘RJ’ Kedziora (Guest): 🌐 Estenda Solutions: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, RJ Kedziora shares how Estenda helps healthcare, MedTech, and life sciences teams transform ideas into working solutions. He walks through how they’re using AI to scale diabetic retinopathy screening for the Indian Health Service, retraining models as imaging tech evolves, and building a domain-specific olfactory data repository with GenAI-powered analytics. From unstructured data and FHIR to product development frameworks, this conversation offers a real look at what it takes to move from prototype to scalable impact. ⏱️ Timestamps: 00:00 The AI imaging challenge: why old algorithms break with new camera tech 01:01 RJ’s journey co-founding Estenda and the mission behind the company 03:35 From military diabetes programs to federal and global healthcare systems 05:58 Two big challenges: unstructured data and EMR integration bottlenecks 09:00 FHIR vs. MCP: what’s next for healthcare data and AI agent protocols 12:26 How Estenda helps R&D teams build, test, and scale medical software 15:39 Real-world AI: diabetic retinopathy imaging and smell testing data repositories 22:28 Advice for teams sitting on valuable data or building digital health products 🔑 Highlights: Scaling 100+ AI-assisted retinal cameras for diabetic retinopathy screening Retraining models as imaging tech evolves Smell loss linked to 200+ conditions: safety, neuro, chronic disease NIH-backed smell test data repository and GenAI analytics From HL7/FHIR to emerging AI protocols like MCP Product dev strategy: build value fast, reduce risk, uncover unknowns 👉 Explore Estenda Solutions: 🔔Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #AIinHealthcare #MedicalImaging #DiabeticRetinopathy #GenAI #DigitalHealth #HealthData #HL7 #FHIR #EstendaSolutions #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38483975

S1E30: Customizing Training That Saves Millions From Epic To Workday | HT2C Podcast with Bert Fernandez 09/17/2025

S1E30: Customizing Training That Saves Millions From Epic To Workday | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Eric Grosgogeat, CEO at uPerform Eric Grosgogeat (Guest): 🌐 uPerform: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Eric Grosgogeat unpacks how uPerform helps hospitals deliver smarter, workflow-embedded training without adding logins or pulling clinicians off the floor. He explains why traditional IT onboarding fails, how uPerform integrates directly into Epic, Workday, SAP, and others, and shares the results: $3M saved, 200,000 hours reclaimed, and massive gains in efficiency — all by meeting users and clinicians in the flow of work. ⏱️ Timestamps: 00:00 What uPerform actually does: real-time training inside EHRs, ERPs, and more 01:05 Eric’s career journey and how the company pivoted from SAP to healthcare 03:40 Four core use cases: onboarding, upgrades, just-in-time support, and messaging 06:15 Why LMSs aren’t enough and how uPerform complements them 08:48 Case study: UCHealth saves $3M/year and 200K training hours 10:58 Why Epic hospitals adopt uPerform — and how it customizes by role and workflow 13:52 How to explore uPerform: website, peer hospitals, and KLAS Research 🔑 Highlights: Why LMS portals fail to meet real-time training needs UCHealth cut training costs by $3M/year and gave back 200,000 hours Fairview jumped from 7% to 87% eConsent completion in one week How in-app support makes onboarding faster and smoother Every Epic build is different — hospitals customize training to their own workflows No one-size-fits-all: a cardiologist sees different help than a pediatric nurse Works across Epic, Workday, SAP, and more — with zero extra logins 👉 Learn more about uPerform: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #DigitalAdoption #EHRTraining #Epic #Workday #uPerform #HealthTech2Care #ClinicalEfficiency /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38252865

S1E29: 800,000 Americans Have This—And Don’t Know It | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E29: 800,000 Americans Have This—And Don’t Know It | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Stephen Randall, Founder & CEO of Medaica Stephen Randall (Guest): 🌐 Medaica: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙 In this episode, Stephen Randall shares what led him to launch Medaica—a response to fragmentation in healthcare, his own family history of heart disease, and a belief that diagnostics should be accessible, scalable, and platform-driven. He also walks through the moment when a Medaica device—placed on his chest like a digital stethoscope and equipped with sensors + an early AI prototype—flagged a murmur missed by both EKG and cardiologist, later confirmed by an echocardiogram as early-stage aortic stenosis. Stephen’s vision goes beyond building smart tools. It’s about delivering a solution that fits real clinical workflows, empowers earlier action, and fuels long-term research through a goal to collect a billion heartbeats and breaths. ⏱️ Timestamps: 00:00 Personal story: how a missed murmur diagnosis sparked Medaica 01:45 Fragmented systems, family history, and building a unified AI platform 04:44 Why AI-enhanced auscultation is the triage tool we’ve been missing 07:12 The case for home diagnostics: EKGs, digital stethoscopes, and telehealth 2.0 10:00 FDA-cleared sensor + AI platform: early traction and use cases 11:55 Stephen’s own murmur story—caught by AI, missed by his cardiologist 13:56 Who Medaica is focused on: 65+, rural, and veterans 16:25 Reframing AI: not replacing doctors—enabling them 18:31 Biggest hurdles: provider buy-in, payer economics, and workflow integration 23:41 What’s next: the “billion heartbeats and breaths” mission 🔑 Highlights: A Medaica device + early AI prototype flagged a murmur missed by EKG and cardiologist Echocardiogram confirmed early-stage aortic stenosis ~800,000 Americans have undiagnosed valvular heart disease FDA-cleared sensors at a fraction of the cost of legacy solutions Live heart/lung data integrated into telehealth—no extra apps Targeting 65+ seniors and rural communities Goal: collect a billion heartbeats and breaths for AI research “We’ll walk over broken glass”: the Medaica partner promise 👉 Learn more about Medaica: 🔔Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #AuscultationPlatform #EarlyDetection #Cardiology #MedTech #HealthTech #Telehealth #FDACleared #AIinHealthcare #Medaica #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38252570

S1E28: Agentic AI For Health Plans & Healthcare Is Here | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E28: Agentic AI For Health Plans & Healthcare Is Here | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Henry Peter, Co-Founder, CTO, & CISO at Ushur Henry Peter (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Henry Peter explains how Ushur evolved from an outbound SMS platform into a full Customer Experience Automation (CXA) platform powered by agentic AI. He breaks down what makes AI agents different from traditional workflows, how they support real-time, natural language interactions, and why regulated industries like healthcare require thoughtful design and strict compliance. We cover Ushur’s journey-based approach to automating the entire member lifecycle—from onboarding to claims and pre-authorization—and how health plans are now launching AI agents that act on a member’s behalf to reduce friction, wait times, and manual work. ⏱️ Timestamps: 00:00 Intro: From Bell Labs to Ushur: founding story and early vision 01:58 Customer experience meets automation: building a CXA platform 04:56 Why healthcare is uniquely complex (and how Ushur adapted) 08:44 AI, compliance, and scaling across regulated industries 12:57 No-code → AI agents → agentic automation 16:00 Real healthcare use cases: Medicare redetermination, ID cards, PCP changes 19:52 Overcoming adoption barriers: testing, bias, and runtime behavior 23:36 What’s next: autonomous service and getting started with Ushur 🔑 Highlights: CXA starts with customer needs, then automates the full journey Agentic AI lets users state their goal; the system figures out the steps Health plans use AI agents to handle address changes, ID cards, PCP updates, and more Ushur’s platform supports HIPAA, TCPA, SOC 2, and HITRUST compliance Autonomous services now run in the background—no need for prompts or menus 👉 Learn more about Ushur’s AI-powered CXA platform: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #CustomerExperience #MemberExperience #CXA #AIAgents #AutonomousService #HealthcareAI #DigitalHealth #AgenticAI #Ushur #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38252415

S1E27: AI-Enhanced Ultrasound for Early Disease Detection | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E27: AI-Enhanced Ultrasound for Early Disease Detection | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Ilker Hacihaliloglu, Engineer, Professor, Co-Founder & CTO of PONS Ilker Hacihaliloglu (Guest): 🌐 Website: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙 In this episode, Ilker Hacihaliloglu shares how a personal loss led to founding PONS—and why they’re making early disease detection more accessible and equitable. PONS pairs handheld ultrasound with image enhancement and bias-resistant AI, giving clinicians clearer insights—even when patients scan themselves at home. Ilker explains how most AI fails across different populations, and how PONS standardizes every scan into a common domain to eliminate bias by age, BMI, gender, or geography. We also dive into real-world pilots with Mayo Clinic, Memorial Sloan Kettering, and Rutgers—and how PONS supports imaging in teleradiology, outpatient centers, and decentralized trials. ⏱️ Timestamps: 00:00 The personal story behind PONS: Losing their father to a preventable heart attack 01:49 The rise of point-of-care ultrasound and why home monitoring is the future 03:58 Why early-stage detection is the key—and why AI needs new kinds of data 06:29 Making ultrasound viable for early-stage detection: image enhancement, scaling, and AI 10:59 How PONS improves diagnostic accuracy without contrast agents or expensive machines 14:16 Tackling data bias: standardizing ultrasound for all demographics and geographies 17:01 Building trust with clinicians through validation and partnerships (e.g., Mayo Clinic) 22:00 Applications beyond hospitals: imaging centers, tele-radiology, and clinical trials 🔑 Highlights: The personal story that inspired PONS’ mission Why most AI imaging models break outside their training population How PONS enhances ultrasound images without contrast agents A novel method that increases image clarity and dataset size Domain-aligned AI that performs across age, gender, BMI, and geography Real-world pilots with Mayo Clinic, Memorial Sloan Kettering, and Rutgers Broad use cases: at-home care, outpatient imaging, teleradiology, and trials 👉 Learn more about PONS’ AI‐powered imaging solutions: 🔔 Subscribe to our HealthTech2Care YouTube channel for more in‐depth conversations with healthcare innovators: #MedicalImaging #BiasFreeAI #DigitalHealth #EarlyDetection #HealthcareInnovation #PONS #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38252110

S1E26: The BMW of Medical Billing | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E26: The BMW of Medical Billing | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Vinod “Vinny” Sankaran, MS, CHBC, Founder and CEO of MBW RCM (Formerly Medical Billing Wholesalers) Vinod "Vinny" Sankaran (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Vinny explains why he calls MBW the “BMW of medical billing”—from face‑to‑face onboarding and expert transition teams to a standalone internal quality control unit and hybrid RCM options. He walks through how MBW’s free practice analyses identify missed revenue, AR issues, and credentialing problems—and how one urgent care group recovered $350,000 by simply filing overlooked admin codes. The conversation also explores the common breakdowns that hold practices back, how MBW supports those practices behind the scenes, and what it takes to drive change in RCM. ⏱️ Timestamps: 00:00 Intro: How a missed $10 admin code led to $360K recovered for a multi-specialty clinic 01:14 Why Vinny started MBW and what’s kept him going for 15+ years 02:38 Common RCM challenges across specialties and post-COVID operations 05:14 What makes MBW different: on-site visits, transition team, quality control 08:21 Why most practices struggle with change and how MBW addresses it 11:00 Free Practice Analysis: what it uncovers and how it drives better conversations 13:28 Key indicators: AR trends, denials, missed revenue, payer issues 19:08 Flexible partnerships: from hybrid models to helping healthtech scale RCM 🔑 Highlights: “MBW is short for the BMW of medical billing.” Personalized, face‑to‑face transitions build trust and uncover hidden gaps A standalone quality‑control “internal affairs” team ensures accuracy One urgent care practice recovered $350K by catching missing admin codes Free practice analyses almost always uncover revenue opportunities MBW supports not just practices, but healthtech companies, billing firms, and rural clinics 👉 Learn more about MBW RCM: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #RevenueCycle #MedicalBilling #PracticeAnalysis #MedicalBillingWholesalers #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251890

S1E25: Changing The Game For Patient Medication Management | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E25: Changing The Game For Patient Medication Management | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Stacey Meltzer Wasserman, Chief Commercial Officer (CCO) at Medisafe Stacey Meltzer Wasserman (Guest): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 Website: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Stacey Wasserman shares how Medisafe helps pharma and life science companies tackle one of the industry’s toughest challenges: ensuring patients start and stay on their medications. She breaks down Medisafe’s two biggest unlocks: – Proof of performance through third-party validated data – AI-powered personalization that adapts to each patient’s habits and needs From reducing ER visits and hospitalizations to surfacing real-time insights on sleep, side effects, and adherence trends—this is how digital companions move from “nice to have” to essential. ⏱️ Timestamps: 00:00 Intro: Over 14M users across 150+ countries — Medisafe’s global impact 01:04 How “med friends” and personalization boost adherence 03:00 Why patients fall off: first-fill abandonment and weekend drop-offs 04:56 How Medisafe supports pharma brands with persistence and engagement 06:56 Using AI for timing, tone, and tailored support 08:44 Data-driven design: learning from 14M+ users to shape better solutions 10:50 Partnering with providers: new tools for Alzheimer’s and chronic care 12:57 What’s next for Medisafe and how to connect with the team 🔑 Highlights: Overcoming the “graveyard of healthcare apps” with independent validation Cohort-level proof of higher adherence, persistence, and script lift Fewer ER visits and hospitalizations linked to consistent Medisafe use AI-driven adjustments in timing, tone, and frequency of medication reminders Feedback loops that help patients track mood, sleep, and side effects New frontiers: extending support pre-prescription and at the point of care 👉 Learn more about Medisafe: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #Pharma #LifeSciences #MedicationAdherence #DigitalHealth #AICompanion #Medisafe #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251760

S1E24: Rebuilding Virtual Care Infrastructure: One Workflow At A Time | HT2C Podcast with Bert Fernandez 09/17/2025

S1E24: Rebuilding Virtual Care Infrastructure: One Workflow At A Time | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Mark Noble, Chief Executive Officer at ViTel Net Mark Noble (Guest): 🌐 ViTel Net: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Mark Noble unpacks how ViTel Net helps health systems modernize virtual care workflows without disrupting their existing infrastructure. He shares use cases from telestroke programs at Vanderbilt and UVA, explores the role of modular platform design, and explains how AI agents are being built to support—not replace—clinicians. From backend EHR integrations to virtual nursing and upcoming platform transitions, the conversation digs into what it takes to scale care delivery across a fragmented landscape. ⏱️ Timestamps: 00:00 Intro - helping rural hospitals manage stroke care 01:12 The origin of ViTel Net and early virtual care innovations 03:32 Partnering with Vanderbilt University Medical Center on telestroke workflows 06:41 Economic impact of keeping patients local vs. transferring 08:00 Supporting rehab research at the University of Miami with real-time data capture 11:14 Why virtual care must mold to existing systems (not rip-and-replace) 13:16 Building a modular backend to support hybrid care at scale 14:56 What’s next: AI agents, UVA pilot, and virtual nursing use cases 23:20 How to partner with ViTel Net and tackle workflow infrastructure challenges 🔑 Highlights: How Vanderbilt uses ViTel Net’s EHR-integrated telestroke workflow to keep care local Why virtual care must integrate with backend systems—not just the front-end experience UVA’s AI pilot: explainable agents that surface risk factors, contraindications, and treatment logic Modular, no-code platform design that wraps around what health systems already use Helping AMCs and hospitals navigate EHR transitions without disrupting clinical workflows What’s fueling demand for virtual nursing—and why it needs deep workflow support The path ahead: secure, scalable AI tools that boost efficiency without compromising trust 👉 Learn more about ViTel Net: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #Telehealth #StrokeCare #ExplainableAI #EHRIntegration #ViTelNet #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251685

S1E23: From The OR To Ambient AI: Why Patients Need A Playback Button | HT2C Podcast with Bert Fernandez 09/17/2025

S1E23: From The OR To Ambient AI: Why Patients Need A Playback Button | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Dr. David Langer, Founder & Chief Medical Officer of Playback Health and Chair of Neurosurgery at Lennox Hill Hospital 🎙️ In this episode, Dr. Langer shares the full arc of Playback Health—from burning QuickTime videos on CDs for patients in 2008 to building one of the only ambient AI platforms that sends visit summaries directly to patients today. He explains why patient-facing tools are often overlooked by health systems, how ambient AI changes workflows for clinicians, and what the future holds as voice interfaces, agentic AI, and hospital operations converge. David Langer, MD (Guest): 🌐 Playback Health: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: ⏱️ Timestamps: 00:00 Playback’s unique position: the only ambient company delivering direct-to-patient 01:00 Burning CDs for patients — the earliest form of patient education video 03:30 From private servers to templated videos — the evolution pre-startup 06:00 Why hospitals don’t invest in patient-facing tech despite claiming to value experience 07:30 How Playback shifted into ambient AI after ChatGPT launched 09:40 Combining ambient listening with patient education and video summaries 13:10 Why video works better than printed discharge papers or EHR text 17:00 Use cases that benefit most: rehab, cancer, surgery, imaging-heavy specialties 22:00 The Epic barrier: integrations, incentives, and how Playback stands apart 26:00 Future of care: voice-first UI, agentic AI, and patient-controlled experiences 30:50 What’s next for Playback Health & how to try the app 🔑 Highlights: From burning CDs to ambient AI: how Playback Health began Why video summaries directly to patients are still rare—and needed What most health systems get wrong about patient-facing tech The future of voice-first workflows in medicine Epic, EMRs, and the friction blocking better patient communication Where Playback is headed next with AI, agents, and integration 👉Learn what Playback Health is all about: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #AmbientAI #PatientEngagement #FounderStory #PlaybackHealth #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251630

S1E22: Tackling 90-95% of Preventable Claim Denials in Healthcare | HT2C Podcast with Bert Fernandez 09/17/2025

S1E22: Tackling 90-95% of Preventable Claim Denials in Healthcare | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Fred Allen, Vice President of Business Development at MediBillMD Fred Allen (Guest): 🌐 MediBillMD: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Fred Allen reveals how up to 90–95% of healthcare claim denials can be prevented before they ever happen. He shares the origin story of MediBillMD’s pivot from telemedicine to a fully end-to-end RCM solution, their trademark free audit that pinpoints the top denial drivers, and the playbook they use to achieve a 97% clean claim rate on first submission. Plus, Fred outlines the next frontier—data security in the wake of major industry breaches—and even teases MediBillMD’s own upcoming EMR platform, with a free pilot for early adopters. ⏱️ Timestamps: 00:00 Intro: Up to 95% of claim denials are preventable 00:29 The backstory behind MediBillMD and its RCM mission 02:31 Why RCM isn’t handled the way it should be 04:43 Practice revenue loss: aging claims and missing follow-up 06:01 The growing need for outsourced billing vs. in-house limitations 08:00 How MediBillMD earns trust with free audits and full-service RCM 11:00 Beyond billing: staffing, marketing, virtual front desk, and more 13:02 Working with startups, surgical practices, and denied claims 17:27 How MediBillMD prevents denials and achieves a 97% clean claim rate 22:32 The next frontier in RCM: data security, AI, and payer complexity 25:22 What’s next: launching a new EMR with free pilot access for early adopters 🔑 Highlights: Preventing vs. fixing denials: the 90–95% opportunity Hand-crafted, end-to-end RCM that “gets the claim paid” Free audit uncovers revenue leaks and prescribes solutions Achieving a 97% clean-claim rate with robust scrubbing Why data security demands urgent attention in 2025 MediBillMD is coming up with its own EMR 👉Learn more about MediBillMD’s approach to revenue cycle excellence: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #RCM #ClaimDenials #RevenueCycleManagement #HealthcareInnovation #DataSecurity #MediBillMD #CleanClaims #EndToEndRCM #EMRLaunch #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251470

S1E21: The Silent Crisis In Home Care: What We Discovered Shocked Us | HT2C Podcast with Bert Fernandez 09/17/2025

S1E21: The Silent Crisis In Home Care: What We Discovered Shocked Us | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Nevo Elmalem, Co‑Founder & CTO of Sensi.AI Nevo Elmalem (Guest): 🌐 Sensi.AI: 🔗 LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Nevo Elmalem joins Bert Fernandez to unpack what home care agencies are up against, and why 85% of seniors in the U.S. aren’t getting the care hours they need. That care gap drives up risk for falls, loneliness, burnout, and re-hospitalizations. Nevo also shares how Sensi.AI grew out of a deeply personal origin story and how their plug-and-play, audio-first solution now powers home care across 45+ states without relying on Wi-Fi, apps, or tech-savvy seniors. From clinical monitoring to caregiver training to agency growth and retention, Nevo lays out how AI can support aging-in-place without adding complexity to already-overburdened teams. ⏱️ Timestamps 00:00 Personal stories that inspired Sensi.AI 01:56 The growing crisis in senior care & caregiver shortages 04:51 Challenges faced by seniors and home care agencies 08:45 How Sensi.AI works: audio-based 24/7 virtual care assistant 11:46 Real-time insights, outcomes, and caregiver training 16:07 Why agencies hesitate and how Sensi helps shift their mindset 19:49 What’s next: AI agents for growth and operations 25:00 How to partner with Sensi.AI & closing thoughts 🔑 Highlights: The personal stories that sparked Sensi.AI’s founding—abuse in a kindergarten and a grandmother with dementia The silent crisis: why 85% of seniors aren’t getting enough care hours and the downstream effects on health and safety What makes home care so hard to scale: caregiver burnout, staffing turnover, and no room for tech adoption How Sensi’s privacy-first, audio-based system detects risks like falls, skipped meds, UTIs, and cognitive decline Why real-time alerts, no Wi-Fi, and plug-and-play design are critical for adoption in overloaded agencies The 8-month stat: seniors with Sensi stay longer with agencies due to earlier intervention and better outcomes A look at what’s next: how Sensi is building AI-powered agents to help with care plan changes and operations 👉 Learn more about Sensi.AI: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #SeniorCare #HomeCare #HomeCareAgency #AmbientAI #CaregiverSupport #SensiAI #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251305

S1E20: Onsite Clinics That Save Employers Thousands Per Employee | HT2C Podcast with Bert Fernandez 09/17/2025

S1E20: Onsite Clinics That Save Employers Thousands Per Employee | HT2C Podcast with Bert Fernandez HealthTech2Care (HT2C) Podcast featuring Todd Foushee (Vice President of Business Development, PMR Healthcare) and Joshua “Josh” Peterson (Vice President of Business Development, Northwest Region) Todd Foushee & Josh Peterson (Guests) 🌐 PMR Healthcare: 🔗 Todd LinkedIn: 🔗 Josh LinkedIn: 📺 YouTube: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Todd and Josh share how PMR Healthcare partners with employers to embed onsite and near-site clinics that make healthcare more accessible—while driving down long-term costs. 🔑 Highlights: How early diagnoses of cancer and diabetes were made within 30 days of launching a new clinic The care gap for employees without primary care physicians—and how onsite models close it “If they didn’t have access to this clinic, they may have gone weeks or months before seeking care” Why removing cost barriers is the key to improving outcomes and engagement The surprising number of employers who don’t even know this model exists Why most are stuck in reactive “point solution” strategies that fail to impact care How PMR helps employers build their own risk profile and align spend with outcomes “We’re connecting the dots between health insurance and actual healthcare” ⏱️ Timestamps 00:00 Intro & the origin story of PMR Healthcare 01:55 Why 30–35% of employees still lack primary care 04:32 Breaking away from point solution overload: how PMR connects the dots 07:11 On-site vs. hybrid vs. virtual: tailoring care models for employers 10:59 Who PMR works best for (self-funded vs. insured employers) 13:20 Real results: early detection, reduced spend, and patient stories 18:41 Why more employers haven’t adopted this yet and how PMR guides them 27:33 How to connect with PMR Healthcare & get your risk profile reviewed 👉 Learn more about PMR Healthcare: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #OnsiteClinics #EmployeeHealth #PreventiveCare #EmployerBenefits #PrimaryCare #IntegratedCare #WorkplaceHealth #PMRHealthcare #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251175

S1E19: Fixing Broken Patient Communication | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E19: Fixing Broken Patient Communication | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring Catina O’Leary, PhD, President & CEO of Health Literacy Media Catina O’Leary (Guest): 🌐 Health Literacy Media: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, Catina O’Leary explains why so much patient education falls flat—starting with a simple truth: “Everyone thinks they communicate well.” She breaks down the two biggest gaps in health communication today: (1) Overconfidence from providers (2) The failure of AI without human empathy or audience testing. Catina shares how Health Literacy Media co-designs materials with real patients, strips out jargon, and tests content until it actually resonates. You’ll also hear the story of how a global pharma company’s dense consent form was transformed into a tone-shifted, patient-approved fridge chart. Whether you're working in clinical research, public health, or patient engagement—this conversation is packed with lessons on what real-world communication takes. ⏱️ Timestamps: 00:00 Intro 00:52 What led you to join Health Literacy Media, and what need were you addressing? 03:31 What’s changed in health communication since 2009? 05:52 What are the biggest challenges in patient education today? 08:34 How is AI creating new challenges for health literacy? 11:22 Why audience testing is critical for effective health communication 13:20 How do you decide between live-action vs. animation in patient education? 16:04 How do you adapt messaging across pharma, providers, and different communities? 18:46 Why do some health systems still fail at communication and literacy? 24:18 A success story: Redesigning clinical trial consent with a global pharma company 30:30 What’s next for Health Literacy Media, and how can organizations connect? 🔑 Highlights: “One challenge has been constant—and it’s that everyone thinks they communicate well.” Why empathy is non-negotiable for patient education that sticks The dangers of using AI to replace audience-tested content What a real consent form makeover looks like Why animated video often beats live action—for inclusion, not cost alone 👉 Learn more about Health Literacy Media: 🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: #PatientEducation #HealthLiteracy #HealthCommunication #ClinicalTrials #ContentDesign #EmpathyInHealth #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38251080

S1E18: Helping Businesses Experience Dynamic Growth | HealthTech2Care Podcast with Bert Fernandez 09/17/2025

S1E18: Helping Businesses Experience Dynamic Growth | HealthTech2Care Podcast with Bert Fernandez HealthTech2Care Podcast featuring David Foos, Founder & CEO of Massive Dynamics David Foos (Guest): 🌐 Massive Dynamics: 🔗 LinkedIn: Bert Fernandez (Host): 🌐 HealthTech2Care: 🔗 LinkedIn: 📺 YouTube: 🎙️ In this episode, David Foos dives into the critical link between vision and execution for businesses. Drawing on 35 years in high-tech startups—from semiconductors to Gen AI and healthcare—David explains why clear vision alone isn’t enough. Learn how David transitioned from founding multiple VC-backed ventures to creating Massive Dynamics, where he now helps growth-stage companies tackle capital and time constraints without paying the “dumb tax.” ⏱️ Timestamps: 00:00 Intro 01:26 What led you to launch Massive Dynamics after years of startup success? 03:49 How does Massive Dynamics support high-growth companies across industries? 05:08 Why do so many startups struggle after early traction? 06:48 How do you help founders protect time and capital while scaling? 08:23 What’s different about your approach to sales, strategy, and Gen AI? 10:41 Where is generative AI actually creating value in healthcare today? 13:31 What are the biggest barriers to adoption in TPA and healthtech spaces? 17:01 How do you help early-stage companies avoid “dumb tax” and stay focused? 24:50 Why is product pricing and business model just as critical as the product itself? 31:34 How can companies connect with David and the Massive Dynamics team? 🔑 Highlights: How David’s semiconductor and AI background informs Massive Dynamics’ approach Why founders must balance a big vision with thoughtful business-model mechanics The “dumb tax” of startups: avoiding costly mistakes by leveraging deep domain expertise Moving from product traction to scalable growth under VC/PE pressures Real-world Gen AI applications: accelerating diagnostic tools in healthcare Strategies for managing capital and time constraints in high-growth ventures Tips on crafting investor and sales decks that convey urgency and opportunity 👉 Learn more about Massive Dynamics’ growth-stage consulting: 🔗  Subscribe to our HealthTech2Care YouTube channel for more bold conversations with founders and innovators: #StartupGrowth #VisionToExecution #GenAI #HealthcareInnovation #StartupConsulting #MassiveDynamics #ScalingBusinesses #HealthTech2Care /episode/index/show/fdbb0a6a-0a13-498e-8f41-cd8380bd2a37/id/38250930

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