The Financial Experience Podcast for Banks, Credit Unions, and Fintech
The Financial Experience Podcast is dedicated to telling the stories of people and companies who are changing the financial world. Hosted by Hunter Young, Founder and President of HiFi Agency.
info_outline AMEX's Evolution Is A Data-Filled Journey 08/05/2022
AMEX's Evolution Is A Data-Filled Journey Mindy Davidowski, SVP, Product, Digital Commerce, and Design at American Express, shares the biggest evolutions and developments in product delivery and launching that have taken place in recent years.
info_outline The Rise of Risk Intelligence 06/21/2022
The Rise of Risk Intelligence Amanda Cohen, Director of Governance, Risk, and Compliance Products at Resolver, sought to innovate and revolutionize how businesses view compliance teams. In the past, compliance has been viewed as a tiresome and tedious aspect of projects, but Amanda knew it didn’t have to be this way.
info_outline Making Data Visible 06/03/2022
Making Data Visible Kim Snyder, CEO and founder of KlariVis, has always sought ways to make data as accessible and transparent as possible. After years of working in numbers as an accountant and as a CFO at a community bank, she recognized that a simple, clear solution for data visibility in banking didn't exist. So, she decided to do something about it.
info_outline The Blockchain Bridge Builders Creating The Future of Money 04/08/2022
The Blockchain Bridge Builders Creating The Future of Money Henrik Aasted Sørensen co-founded e-Money to bridge traditional bank accounts to blockchain and simplify how we use money.
info_outline Future-Ready Financial Organizations Start With Culture 03/02/2022
Future-Ready Financial Organizations Start With Culture Andy Witherbee, CEO and founder of Engage Partners Group, shares insight from his experience in the financial services industry and discusses building future-ready financial organizations.
info_outline Simplifying Investing With Super (Embedded) Apps 02/23/2022
Simplifying Investing With Super (Embedded) Apps Ben Soppitt, co-founder and CEO of Unifimoney, shares his goal of simplifying investing by cutting out third-party applications. His company’s vision is to ensure everyone is able to manage their money in one simple and easily accessible place.
info_outline Finding Success as a Fintech Founder 02/03/2022
Finding Success as a Fintech Founder Tyler Griffin, co-founder and managing partner of Financial Venture Studio, knows the ins and outs of what it takes for a founder to succeed. Griffin, who has decades of experience in the fintech and banking space, shared his first-hand experience in the fintech community and provided insight into how new founders can connect themselves to the broader fintech network.
info_outline Mortgage's Future Is Analytical, But Still Human 12/10/2021
Mortgage's Future Is Analytical, But Still Human If you’ve tried to buy a house in the past year (or just browsed a real estate marketplace for fun), you may have noticed that housing prices and the demand for real estate soared at a record-breaking pace. Hunter’s latest guest, Alex Leduc, founded Canadian-based proptech Perch with the goal of empowering people throughout the entire home buying process.
info_outline The Digital-First Community Bank Experience 11/18/2021
The Digital-First Community Bank Experience Michelle Toll, the co-founder and Chief Innovation Officer of Digital First, LLC joins the podcast. Prior to her new venture, Michelle had over 20 years of experience in community banking. Over the past decade, she nurtured an interest in fintech, disruption, and digital innovation. When she connected with a former colleague (turned co-founder), the idea of a community-focused, digital bank emerged and she decided it was the perfect fit for what the market needed.
info_outline Trusting the Future 11/04/2021
Trusting the Future On the latest episode, Hunter hosts Nancy Giordano, a strategic futurist whose accomplished career began in the advertising and branding space. Throughout this work, Nancy experienced each notable technology revolution - from the Internet to mobile to social media. Nancy brought her forward-looking mindset to the podcast to give us a peek into what’s to come.
info_outline Small Business' New Data Story Starts With Normalized Accounting Data 10/13/2021
Small Business' New Data Story Starts With Normalized Accounting Data Small businesses everywhere have struggled long enough with disjointed data streams that come from multiple different systems. To make the data “talk back” and tell the story of your business, the accounting data needs to be normalized via modern APIs. Sohaib Zahid joins the podcast to talk about how his company plans to unlock this new era of data for small business accounting.
info_outline The Launch, Test, Scale Strategy for Building Digital Banks 09/29/2021
The Launch, Test, Scale Strategy for Building Digital Banks There seems to be a “moving target” for how to define a digital bank strategy. As more banks and fintechs increase the diversity of their offerings and the size of their digital marketing investment, it’s time to step your game up if you’re thinking about launching a digital bank.
info_outline Digital Customer Service Is Now Table Stakes 09/02/2021
Digital Customer Service Is Now Table Stakes Customer service, and most importantly digital customer service, continues to battle tension between its legacy tools (e.g. IVR phone systems) and the increasing role of artificial intelligence (AI), modularization, and on-screen voice. But customers of all ages expect their financial services partners to be there when, where, and how they want.
info_outline Solving the "I'll Pay You Back" Rift 08/19/2021
Solving the "I'll Pay You Back" Rift If you’ve felt uncomfortable while asking a friend to split the dinner bill, reminding a roommate to reimburse you for utilities or hearing an unfulfilled promise of, “I’ll pay you back,” you’re not alone. Our recent podcast guests, Haafiz Abdurrahim and Adoba Yua, co-founded their fintech RiftPay to solve this timeless problem.
info_outline Connecting the Chasm Between Banks and Fintech 07/23/2021
Connecting the Chasm Between Banks and Fintech Trent Sorbe, founder and president of Central Payments, joins the Financial Experience Podcast to discuss innovation in the fintech space, payment partnerships, and why banks should act like a toaster. Yes, a toaster.
info_outline Frich Makes Money Social and Accountable for Gen Z 07/13/2021
Frich Makes Money Social and Accountable for Gen Z Hunter talks with the co-founders of a revolutionary app geared toward Gen Z. Katrin Kaurov and Aleksandra Medina, two young entrepreneurs who have traveled the world and now settled in New York City, noticed a pattern of poor spending habits while building and maintaining a social life in each new place. The price of coffee dates, dinners, and cocktail hours adds up, and they wanted to break the cycle of financial stress for social generations like Gen Z and millennials. So, they started building Frich.
info_outline Financial Wellness Grows Inside the Workplace 06/25/2021
Financial Wellness Grows Inside the Workplace “It doesn’t make sense to worry about things we can’t control because we can’t control them. On the other hand, it doesn’t make sense to worry about the things we can control because we can control them.” Brian Nelson Ford shared this key piece of advice on our recent podcast as a reminder to us all in periods of great uncertainty. He’s used this principle and others to build a personal finance education company that has become a key facet of workplace financial education inside Truist Bank.
info_outline A De Novo For A New Era of Banking 05/14/2021
A De Novo For A New Era of Banking Locality Bank, a de novo that is expected to go live later this year, has the strategic advantage of launching at "an opportune time,” much like Keith’s previous bank that came to life out of the Great Recession. As de novo activity continues to sputter along nationally and M&A activity over the last decade removed many of south Floridian business owners’ favorite community banks, Locality’s stakeholders saw a clear need.
info_outline A Shift To Niche 05/03/2021
A Shift To Niche “You don’t start with the bank. You start with the customer. And most importantly you start with some really good data.” Liz High, EVP of Strategy and Marketing at Nymbus, recently joined the growing team at the rapidly-scaling financial technology company and can’t believe “this is really her job.” Creating twelve ready-to-launch brands in a matter of months, she and her team are redefining what it means to "build or buy" technology.
info_outline Clearing The Smoke Between Cannabis and Banks 04/07/2021
Clearing The Smoke Between Cannabis and Banks In an ever-changing industry with evolving rules and regulations, it is vital to have a well-oiled compliance rules engine. That is, at least, what Kevin Hart would say. The latest Financial Experience Podcast guest is the CEO of Green Check Verified, a company that has modernized how cannabis businesses and financial institutions work together.
info_outline Less Widgets, More Value Creation 03/24/2021
Less Widgets, More Value Creation On the latest podcast, Hunter virtually sits down with Joe Welu to discuss why undergoing a digital transformation can be difficult, why financial companies are often misaligned with what the customer needs, and what value creation looks like in a modern financial organization. Joe, CEO of Total Expert, the first marketing and customer engagement platform built for the financial services industry, has built his business going “a level deeper."
info_outline The Foundations of Financial Literacy 03/18/2021
The Foundations of Financial Literacy The core values of SECU Credit Union are based on the philosophy of people helping people and giving back to the community. In order to strengthen these values, SECU created a foundation to build a stronger Maryland. Sarah Ryan, Assistant Vice President of Community Engagement at SECU and Director of SECU MD Foundation, joins the Financial Experience Podcast to discuss the foundation’s broad impact on education, health and wellness, and community development.