Gateway to Ecommerce

Gateway to Ecommerce is where global ecommerce leaders discuss challenges, best practices, new tech, and secrets to success for enterprise-level or budding solopreneurs. Build a tech-savvy and trusted ecommerce business in the digital economy—no matter where you are in your ecommerce journey.

Jewelry Ecommerce and CX Insights From an Industry Insider 11/01/2023

Jewelry Ecommerce and CX Insights From an Industry Insider When it comes to jewelry, the more technology, imagery and CX, the more likely you’ll keep customers on your site. Discover insights from an industry expert. /episode/index/show/g2ecommerce/id/28486730

Ecommerce Fraud Stories: Travel & Airlines Industry 06/28/2023

Ecommerce Fraud Stories: Travel & Airlines Industry COVID may have knocked the travel industry down in 2020, but it’s back – and it’s gone online like gangbusters. From first-time to seasoned ecommerce customers, more and more people are flying and buying using apps and websites. And the trajectory is upward. The industry is expected to see tremendous growth through 2025 with nearly three-quarters of revenue coming from online sales. Great news, right? It is … if airline and travel businesses are prepared to handle the swath of fraud attempts that have already begun to plague the industry. The problem is that this type of fraud is tricky to identify. Simple fraud filters won’t be as effective because the data that travel companies use as identifiers are mostly based on names — and not information like address, phone or email. That opens a world of opportunity for fraudsters. Companies in this industry need to understand how to detect and prevent online fraud if they want to survive. Rafael Lourenco, Executive Vice-President at ClearSale and Faye McEachern, Director of Partners at ClearSale narrate an inside look at how fraudsters tap into the airline and travel industry. /episode/index/show/g2ecommerce/id/27246684

S2 E09: Why Merchants Should Avoid "Blacklists" in Name and Practice 07/08/2022

S2 E09: Why Merchants Should Avoid "Blacklists" in Name and Practice For years, the fraud industry has been using the terms “blacklist” and “whitelist” to identify customers whose transactions would be automatically declined or approved by a given merchant. We think it’s time for a change. Listen now or check out the show notes: https://gatewaytoecommerce.clear.sale/episodes/why-merchants-should-avoid-blacklists-name-and-practice /episode/index/show/g2ecommerce/id/23688725

The Evolution of Payments with E-wallets 11/05/2021

The Evolution of Payments with E-wallets E-wallets have come a long way since PayPal first entered the market. Learn which payment options are available for your site. /episode/index/show/g2ecommerce/id/21066647

How to Stop Leaving Money on the Table: An Enterprise Ecommerce Fraud Discussion 10/06/2021

How to Stop Leaving Money on the Table: An Enterprise Ecommerce Fraud Discussion There are many misconceptions about what fraud is and how companies should handle it. Many companies believe that they have fraud under control but in reality, they actually don’t. /episode/index/show/g2ecommerce/id/20725151

The State of Privacy and Data Protection Today 09/07/2021

The State of Privacy and Data Protection Today This episode provides overview of GDPR, the implications and state of GDPR in 2021, and actionable tips for international merchants to keep their business following best practices and keeping their database secure. The thought leaders of this episode will provide specific ways to leverage security and data protection as a means to building trust with their audience and clients. /episode/index/show/g2ecommerce/id/20394536

The State of Privacy and Data Protection in 2021 09/07/2021

The State of Privacy and Data Protection in 2021 This episode provides overview of GDPR, the implications and state of GDPR in 2021, and actionable tips for international merchants to keep their business following best practices and keeping their database secure. The thought leaders of this episode will provide specific ways to leverage security and data protection as a means to building trust with their audience and clients. /episode/index/show/g2ecommerce/id/20394533

How Consolidation Affects Enterprise Ecommerce 08/07/2021

How Consolidation Affects Enterprise Ecommerce 2020 was a year of major changes in the digital space. A slew of new customers were introduced into the online space. This influx of customers created new challenges for merchants of all sizes during the year of 2020 and beyond. The year of 2021 is a year of consolidation, of whether or not these new customers, in the absence of the need of going online, will remain buying online and what's going to be their actual behavior in the presence of other alternatives and options. /episode/index/show/g2ecommerce/id/20065169

Alternative Payments: Buy Now, Pay Later 07/15/2021

Alternative Payments: Buy Now, Pay Later With ecommerce picking up now more than ever because of the pandemic from all generations, businesses are more likely to adopt the alternative payment method or buy now pay later for their customers. Co-Hosts Denise and Sarah discuss why this approach is beneficial and the pitfalls merchants make when implementing an alternative payment method. /episode/index/show/g2ecommerce/id/19821542

2021 Global E Commerce Consumer Behavior Analysis 07/15/2021

2021 Global E Commerce Consumer Behavior Analysis ClearSale recently partnered with Sapio research to bring you what is known today as the 2021 Global Ecommerce Consumer Behavior Analysis. /episode/index/show/g2ecommerce/id/19821311

How UX Builds Trust with Luxury Ecommerce Buyers 06/28/2021

How UX Builds Trust with Luxury Ecommerce Buyers In this episode of Gateway to E-Commerce, Michael Burpoe, director of user experience at Punchmark joins Denise Purtzer, ClearSale’s vice president of partnerships and alliances to explore how luxury goods retailers can step up their UX to put make their customers’ experience the focus on their websites. /episode/index/show/g2ecommerce/id/19636841

2021 Partnerships & Ecommerce: Humanizing Online Retail 06/15/2021

2021 Partnerships & Ecommerce: Humanizing Online Retail In this episode of Gateway to Ecommerce, Faye McEachern, ClearSale’s Director of Partnerships and Monica Perez, ClearSale’s Global Partnership Manager join Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances to discuss the value of partnerships. /episode/index/show/g2ecommerce/id/19404467

E-Commerce Protocols to Watch: 3DS 01/28/2021

E-Commerce Protocols to Watch: 3DS In this episode of Gateway to E-Commerce, David Fletcher, ClearSale’s Senior Vice President, and Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, join Rafael Lourenco, ClearSale’s Executive Vice President, and Sarah Elizabeth, ClearSale’s Senior Director of Marketing. Together, they discuss how 3D Secure offers security and authentication for customers and merchants — and how it might impact the customer experience. /episode/index/show/g2ecommerce/id/17731097

Promoting and Protecting Your Store During the Online Holidays 01/28/2021

Promoting and Protecting Your Store During the Online Holidays In this episode of Gateway to E-Commerce, Rafael Lourenco, ClearSale’s Executive Vice President, and Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, explore how merchants should prepare for the busiest shopping time of the year. /episode/index/show/g2ecommerce/id/17731055

Uncovering the Market: USA 11/30/2020

Uncovering the Market: USA In this episode of Gateway to E-Commerce, David Fletcher, ClearSale’s Senior Vice President of Sales, and Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, explore the opportunities for both revenue – and fraud – that growing ecommerce merchants have in the United States. /episode/index/show/g2ecommerce/id/17003111

All About... Jewelry E-Commerce 11/30/2020

All About... Jewelry E-Commerce In this episode of Gateway to E-Commerce, Rafael Lourenco, ClearSale’s Executive Vice President, discusses why jewelry ecommerce retailers must be especially wary about fraud, chargebacks and false declines and the steps they can take to protect themselves against lost revenue and a negative customer experience. /episode/index/show/g2ecommerce/id/17002736

Spookiest Fraud Stories From Merchants 11/25/2020

Spookiest Fraud Stories From Merchants In this episode ofGateway to E-Commerce, Rafael Lourenco, ClearSale’s Executive Vice President, and Bruno Farinelli, ClearSale’s Head of Operations, discuss emerging patterns in ecommerce fraud, the increased risk as we near the holidays, and strategies for protecting your business against fraud and chargebacks. /episode/index/show/g2ecommerce/id/16950782

What the Data Says About Fraud and Abandoned Carts 11/24/2020

What the Data Says About Fraud and Abandoned Carts On this episode of Gateway to E-Commerce, Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, and Sarah Elizabeth, ClearSale’s Senior Director of Marketing, discuss a recent Sapio survey commissioned by ClearSale. The sur evaluated different shopper demographics and uncovered some surprising revelations about the impact of fraud prevention and false declines on the customer experience. /episode/index/show/g2ecommerce/id/16944878

Uncovering the Market: Australia 11/12/2020

Uncovering the Market: Australia As the 11th-largest ecommerce market, Australia is selling about $23 billion in 2020. In this episode, learn about the limitless opportunity for ecommerce retailers and how to be a part of its growing digital economy. /episode/index/show/g2ecommerce/id/16786373

All About...Luxury Ecommerce 11/12/2020

All About...Luxury Ecommerce In this episode, host Rafael share how by applying some best practices, high-profile luxury retailers can protect themselves from the fraudsters who target them, build strong relationships with good customers and grow a stronger business. /episode/index/show/g2ecommerce/id/16785191

Understanding 3Ds and Potential Issues 11/06/2020

Understanding 3Ds and Potential Issues In this episode of Gateway to E-Commerce, Rafael shares 3Ds and how merchants can diagnosis potential issues. While adopting 3DS offers e-commerce merchants a new sense of security thanks to the financial liability shift to issuing banks, merchants need to evaluate three important factors before deciding to implement 3DS: /episode/index/show/g2ecommerce/id/16715180

How to Choose an Ecommerce Platform 10/30/2020

How to Choose an Ecommerce Platform There are countless ways to evaluate and choose an ecommerce platform. In this episode, hosts Sarah and Denise give you some features to think about and help you make the right decision. /episode/index/show/g2ecommerce/id/16618427

Uncovering the Market: Mexico 10/16/2020

Uncovering the Market: Mexico Thinking about expanding your e-commerce efforts to Mexico? In episode 3 of Gateway to E-Commerce, hosts David Fletcher and Sarah talk to Victor Islas, country manager at ClearSale to uncover: — Shoppers’ unique expectations and habits — Increased fraud risk — Elevated risk for chargebacks, false declines Learn more tips for safely expanding into Mexico here: https://blog.clear.sale/country-profile-e-commerce-fraud-risk-mexico /episode/index/show/g2ecommerce/id/16428443

All About … Consumer Electronics Ecommerce 09/09/2020

All About … Consumer Electronics Ecommerce In this episode, hosts Rafael and Denise take a deep dive into consumer electronics in the e-commerce world and shares best practices and strategies to help you navigate the ecommerce industry. /episode/index/show/g2ecommerce/id/15939623

What Is Gateway to E-Commerce? 09/09/2020

What Is Gateway to E-Commerce? In this episode of Gateway to E-Commerce, get to the four hosts who will take you through the season and learn why this podcast is essential for small business owners and enterprise. /episode/index/show/g2ecommerce/id/15939503

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