The Business of Travel
The Business of Travel is the official podcast of the Global Business Travel Association covering all things related to business travel. Expect weekly episodes each featuring interviews with industry experts and thought leaders on a range of key issues affecting the business travel industry. Visit gbta.org to learn more.
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Refining the Landscape of Accommodation Payment and Billing in Business Travel
07/01/2024
Refining the Landscape of Accommodation Payment and Billing in Business Travel
Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also addresses the challenges. To enrich our GBTA community, we've gathered a panel of industry leaders who will share valuable insights and expertise on this transformative journey within the payments realm. Music track is Licensed under Creative Commons:
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GBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier Perspective
06/24/2024
GBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier Perspective
The GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world’s $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-timers? And how can every attendee make the most of their Convention experience? In this podcast, travel buyer and GBTA Board Vice President, Rosemary Maloney, and travel supplier and President of the GBTA Allied Leadership Council, Tammy Routh, join GBTA CEO Suzanne Neufang to preview and discuss what’s new, noteworthy and not-to-be-missed for attendees heading to this year’s Convention. Link: Host & Guest Info , Alteryx , Marriott International ,GBTA Music track is Licensed under Creative Commons:
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Navigating the Shift: From DEI to Inclusion
06/17/2024
Navigating the Shift: From DEI to Inclusion
Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success. Music track is Licensed under Creative Commons:
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Careers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024
06/10/2024
Careers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024
Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness. GBTA’s Chris Ely, Director of Research discusses the highlights and insights with Debbie Iannaci, head of PR, Communications and Research. Drawing on the responses of over 800 business travel buyers, suppliers and other business travel professionals across 41 countries, this 34th installment of GBTA’s ongoing survey series reveals the current state of the profession and industry from those who know it best. Read the full GBTA April 2024 Poll results . Host & Guest Info , GBTA , GBTA Music track is Licensed under Creative Commons:
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AI and the Quest for the Perfect Trip: A Conversation with Steve Singh
06/03/2024
AI and the Quest for the Perfect Trip: A Conversation with Steve Singh
This is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management. Steve shares insights on the latest advancements, the impact on travelers and businesses, and his predictions for the future. Tune in to explore how AI is not only enhancing the travel experience but also setting new standards for efficiency and convenience in the industry. Don’t miss this enlightening conversation! The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit to learn more. Podcast Guests , Madrona , GBTA Additional Reading: Music track is Licensed under Creative Commons:
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It's Time to Bring Accessibility Center Stage in Business Travel
05/20/2024
It's Time to Bring Accessibility Center Stage in Business Travel
For years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers? In this podcast, the GBTA Foundation explores these questions with the Inclusion & Culture Committee, and shares more information about the release of the new Accessibility Toolkit in the GBTA Hub. Listeners will learn what travel managers, suppliers, TMCs, and champions can do to advocate for making the business travel industry more accessible for all. Link: Music track is Licensed under Creative Commons:
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The Solution to Sustainable Hotel Procurement | The Carbon Compass
04/22/2024
The Solution to Sustainable Hotel Procurement | The Carbon Compass
In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation’s Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info , GBTA , WSAudiology , IHG Hotels & Resorts Referenced Documents Key Topics Discussed Sustainability RFP ESG If you enjoyed this episode, here are some similar shows Music track is Licensed under Creative Commons:
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Reflections on the Big Idea: Artificial Intelligence
04/16/2024
Reflections on the Big Idea: Artificial Intelligence
Reflections on the Big Idea: Artificial Intelligence In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Made Possible by BCD Travel Episode Reference Documents The Big Idea Artificial Intelligence (AI) and What It Means for Business Travel Management Host & Guest Info , BCD Travel Innovation Consultant , GBTA Key Topics Discussed Artificial Intelligence (AI) Generative AI Travel Management If you enjoyed this episode, here are some similar shows Music track is Licensed under Creative Commons:
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GBTA Board View: Regional Insights on Business Travel
04/08/2024
GBTA Board View: Regional Insights on Business Travel
Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahead and breakdown key subject areas like remote work, evolving preferences in travelers, the role of sustainability, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Episode References Host & Guest Info , President , Ex-Officio Member, APAC , Direct Seat, Regional Canada , Ex-Officio Member, LATAM Key Topics Discussed Climate Action Sustainability Traveler Trends Remote and Hybrid Work If you enjoyed this episode, here are some similar shows Transcript Music track is Licensed under Creative Commons:
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Individual Profile Risk
03/18/2024
Individual Profile Risk
In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to you by the Risk Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info , McIndoe Risk Advisory LLC , Riskline , Sibylline , BCD Travel Key Topics Discussed Risk Management, Individual Travel Risk Profile, Privacy Policies, Blended Travel If you enjoyed this episode, here are some similar shows Transcript Music track is Licensed under Creative Commons:
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Sustainability is a Team Sport | The Carbon Compass
03/04/2024
Sustainability is a Team Sport | The Carbon Compass
Welcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast. In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability in business travel. In this first episode, Mike Nicholus, Global Operations Environment Director for Accenture, explores what sustainable business travel means in the context of global sustainability efforts, and dives into what was needed internally to move the needle on sustainability. Lastly, he gives some insights on what the future of sustainable business travel might look like. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Key Topics Discussed Sustainability, GBTA Foundation, Climate Change, Travel Management, Carbon Accounting, Corporate Sustainability Reporting Directive If you enjoyed this episode, here are some similar shows Transcript Music track is Licensed under Creative Commons:
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Travel Management in the Age of AI
02/05/2024
Travel Management in the Age of AI
Travel Management in the Age of AI In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use of AI in travel and expense management. Looking forward, the discussion highlights AI's role in FinTech, emphasizing security and privacy. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Made Possible by Brex Host & Guest Info , GBTA , Brex Key Topics Discussed AI, Travel Management, Expense Management If you enjoyed this episode, here are some similar shows Music track is Licensed under Creative Commons:
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How AI is (Re)Shaping Business Travel: A Conversation with McKinsey
12/15/2023
How AI is (Re)Shaping Business Travel: A Conversation with McKinsey
This is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry. The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences Alex and Ryan also unpack some of the obstacles around running technology transformation programs and provide practical guidance on how to get started with AI initiatives. Whether you're an airline executive, a hotel manager, corporate travel manager, or a frequent business traveler, this episode provides essential insights into the future of travel powered by AI. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info , GBTA , McKinsey , McKinsey Key Topics Discussed - AI - Hospitality - NDC - Travel Experience - Decarbonization If you enjoyed this episode, here are some similar shows - - - Music track is Licensed under Creative Commons:
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Behind the Scenes at COP28: A Global Business Travel Perspective
12/14/2023
Behind the Scenes at COP28: A Global Business Travel Perspective
Business of Travel Behind the Scenes at COP28: A Global Business Travel Perspective December 14, 2023 In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA’s CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They discuss the scale and significance of the event, the importance of collaboration between public and private sectors, and the key takeaways for the business travel industry. Delphine also shares her perspective on the challenges and opportunities that lie ahead as the industry strives to become more sustainable. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info , GBTA , GBTA Key Topics Discussed Sustainability Climate Change If you enjoyed this episode, here are some similar shows - - Music track is Licensed under Creative Commons:
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GBTA Board View: Reflections & Projections
12/08/2023
GBTA Board View: Reflections & Projections
Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024. They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including: Has business travel reached a "new normal" (and is it time to stop using that phrase)? What's next for sustainability and business travel in 2024? How will AI revolutionize business trips in the coming year – and is the industry ready for it? New Distribution Capability (NDC) momentum – are we there yet? From the transformative tales of 2023 to the compelling predictions for 2024, tune in to discover where the business travel industry has been and where we're heading together. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - President, GBTA - , Vice President, GBTA - , Allied Seat, At Large, GBTA Key Topics Discussed - Online Booking - Covid-19 Recovery - Multimodality - AI - SAF If you enjoyed this episode, here are some similar shows - - - Music track is Licensed under Creative Commons:
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Human Trafficking: Get Onboard and Make a Difference
12/01/2023
Human Trafficking: Get Onboard and Make a Difference
The intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting onboard. Brought to you by the Canadian Transportation and Rick Committees The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit to learn more. Host & Guest Info - , The Canadian Centre to End Human Trafficking - - Meeting Planners Against Human Trafficking - Marina Elsener - Fairmont Hotels - - RCMP Key Topics Discussed - Human Trafficking - Travel Safety - Risk Management If you enjoyed this episode, here are some similar shows - Connect with GBTA - Music track is Licensed under Creative Commons:
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Technology Solutions that Take Care of Travelers
11/17/2023
Technology Solutions that Take Care of Travelers
Travel has seen a shift from Duty of Care to Duty TO Care and the wellbeing of travelers is a key part of that shift. When we take care of travelers, they perform better and are happier and healthier individuals. New technology solutions are enabling better care of travelers and this discussion with industry experts Romain Aubanel, Jack and Ferdi and Josh Gunn, CTM will discuss redefining wellbeing, what data and analytics are telling us and the role of technology. This podcast is moderated by Katie Virtue, FESTIVE ROAD and brought to you by the GBTA Technology Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - , FESTIVE ROAD - , Jack and Ferdi - , CTM Key Topics Discussed - Duty of Care - Risk Management - Travel Management If you enjoyed this episode, here are some similar - - - Connect with GBTA - Music track is Licensed under Creative Commons:
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Using Technology for Simple Meetings Success
10/20/2023
Using Technology for Simple Meetings Success
Business of Travel Using Technology for Simple Meetings Success October 20, 2023 In-person meetings and events are driving industry stabilization and the increasing volume is requiring new approaches. Meetings are coming back strong and this discussion with industry experts Ciaran Delany, Hubli and Meredith Smith FESTIVE ROAD, will give you the trends and insights into how companies are using technology to address challenges and see success. This podcast is moderated by Laurie Scott and brought to you by the GBTA Technology Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info , Markel , FESTIVE ROAD , Hubli Key Topics Discussed - Meetings Technology - Simple Meetings - Meetings Management If you enjoyed this episode, here are some similar - - - Connect with GBTA - Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Lessons on Fostering Innovation in Travel
10/13/2023
Lessons on Fostering Innovation in Travel
In this episode, John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, join Tara Erwin, Communications and Public Relations Manager with GBTA discuss Flight Centre's digital journey, the distinction between internal and third-party innovation projects, the impact of AI on the travel industry, KPIs for measuring innovation success, and share startup success stories within Flight Centre's digital initiatives, offering valuable insights into the evolving landscape of the travel industry. Made Possible by Plug and Play The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - , GBTA - , Flight Center Travel Group - , Plug and Play Key Topics Discussed - Innovation - Startups - Generative AI Connect with GBTA - Music track is Licensed under Creative Commons:
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AI and the Future of Business Travel | GBTA-AI: AI and Business Travel
09/29/2023
AI and the Future of Business Travel | GBTA-AI: AI and Business Travel
In the inaugural episode of "GBTA-AI," a series exploring the role that AI has to play in business travel, host Kevin Fliess, GBTA's Chief Marketing Officer, brings together a panel of experts in the field of artificial intelligence and business travel. Joining the discussion are Tom Allen, CEO at AI Journal; Sam Hilgendorf, CIO at Fox World Travel; and Mat Orrego, CEO and co-founder of Cornerstone Information Systems. This episode serves as the foundation for a long-term conversation on the transformative impact of AI on the business travel industry. The panel explores the concept of generative AI and its potential to reshape various aspects of business, providing valuable insights and setting the stage for future episodes that will delve deeper into this evolving and impactful topic. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Key Topics Discussed - Artificial Intelligence - Large Learning Models - ChatGPT -Generative AI If you enjoyed this episode, here are some similar - - - Connect with GBTA - Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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There is Power in Women Supporting Each Other in the Workplace
09/22/2023
There is Power in Women Supporting Each Other in the Workplace
Business of Travel There is Power in Women Supporting Each Other in the Workplace September 22, 2023 Having programs for women in the workplace is considered table stakes for most companies, but in order to drive meaningful progress, more needs to be done. Cynthia Barnes and Jennifer Miranda from American Airlines discuss their experiences and the benefits from being a part of their company’s women’s leadership programs as well as the impact that formal and informal mentorship has had on their personal and professional growth, and how women can continue to support each other at any level in the organization. Made Possible By American Airlines The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Bev Heinritz Director, Foundation Programs, GBTA Foundation Cynthia Barnes, Director of Global Sales and Market Initiatives, American Airlines Jennifer Miranda, Manager of Global Sales and Market Initiatives, American Airlines Key Topics Discussed - Mentorship - Women in Business Travel Resources Mentioned - If you enjoyed this episode, here are some similar - Made Possible by GBTA WINiT - Super Woman: Fact or Fiction | An Industry Conversation - Connect with GBTA - - Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Insights from the Instructor of Advanced Principles of Business Travel Management Course
09/08/2023
Insights from the Instructor of Advanced Principles of Business Travel Management Course
GBTA’s Advanced Principles of Business Travel Management has been a core professional development offering for business travelers for nearly a decade. This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. It serves as the next step after GBTA’s Fundamentals courses as well as a preparatory course for individuals interested in taking the Global Travel Professional (GTP) Examination. Instructor Sandy Moring, Managing Director with Strategic Travel Solutions Ltd, is joined by Debbie Iannaci, Vice President, Global Communications, PR & Research with GBTA. Together they explore the history of Advanced Principles of Business Travel Management as well as dive deeper into two of the course’s key takeaways. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Sandy’s extensive experience derives from her varied roles within the world of corporate travel and previously to that, adventure travel. With a strong operational background, plus senior leadership roles in account management, commercial marketing, training and more recently, encouraging the next generation via coaching, she is involved in many projects as a freelance consultant in business re-engineering, travel risk management and sustainability. Key Topics Discussed - Travel Policy Compliance - Travel Risk Managment Resources Mentioned - - If you enjoyed this episode, here are some similar - Made Possible by the Risk Committee - - Made Possible by GBTA WINiT Connect with GBTA - Music track is Licensed under Creative Commons:
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Protections for the Traveling LGBTQ+ Workforce
08/25/2023
Protections for the Traveling LGBTQ+ Workforce
A discussion on how your corporate travel policy can reflect the LGBTQ+ business traveler in 2023. Organizations have an obligation to ensure their workforce is safe, regardless of individual profiles, and it is essential that your travel risk management program acknowledges and plans for the diverse risks faced by its LGBTQ+ employees. How can travel and security managers ensure the safety of their LBGTQ+ employees while respecting individuals’ privacy and autonomy? What do the recent legislative changes in the US and elsewhere mean for your travelers? What particular pre-trip preparation and resources are required to ensure your employees’ safety around the world? Mackenzie Grahek, Security Manager at International SOS and Craig Collins, Vice President Client Services at CIBT Newland Chase will answer these and other questions. Brought to you by the GBTA Risk Committee. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Our "Favorite" Time of Year: A Look Ahead at the 2024 Hotel Sourcing Season
08/11/2023
Our "Favorite" Time of Year: A Look Ahead at the 2024 Hotel Sourcing Season
Brought to you by the US Accommodations Committee. In the third installment of the GBTA Accommodation Committee's Hotel Sourcing Podcast Series, Steven Van Overmeiren (Baker McKenzie), John Berkley (Tripbam), Lukasz Dabrowski (HRS), Iggy Fisher (Club Quarters), and Chris Massucci (Marriott) discuss a macro view of current industry trends and what we can expect to see as we head into the traditional sourcing season for 2024 hotel programs. They discuss expectations regarding volume, rates, and other key program priorities from both buyer and supplier perspectives. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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GBTA Ladders | Meet the Season 9 Winning Team, Travel Change!
08/04/2023
GBTA Ladders | Meet the Season 9 Winning Team, Travel Change!
In this podcast, we discuss GBTA Ladders and speak with the Season 9 winning team, Travel Change! The group discusses the premise of their project and how rounding up on every travel transaction can be a force for change in today’s world! Moderating the discussion is Grace Morrisey, Director, Travel & Expense, General Atlantic and GBTA Ladders Co-Chair who is joined by members of the Season 9 winning team: • Anja Turner, Vice President, Marketing & Communications, BCD Travel • Kayleigh Rogers, Consulting Manager, American Express GBT • Micha van Eijk, Senior Product Manager, Emburse • Stevie-Leigh Harrison, Global Product Manager, TakeTwo Travel Solutions • Lorena Hurtado, Marketing and Digital Manager, Avianca Airlines • Itzetl Villanueva, Enterprise Global Sales Manager, Delta Air Lines Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem
07/31/2023
The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem
New Distribution Capability (NDC) has been around for over a decade in the travel industry – but now the effort has accelerated. In a recent GBTA poll, 53% of business travel industry professionals said airlines are trying to roll out NDC too quickly. So where does the industry stand now on NDC and what’s next? In this podcast, experts discuss their view on how NDC is impacting the industry ecosystem, how execution has been going - from readiness to uptake, what’s going well and what’s still a challenge, their NDC priorities for the coming months and where the industry might be a year from now. Rita Visser, Director of Global Sourcing & GPO, Oracle, moderates the expert line up: Fred Fredericks, Senior Vice President / Chief Product Officer and head of Engineering at SAP Concur; Jeff Klee, CEO of AmTrav; and Graham Wareham, head of Airline Strategy and Partnerships at ATPCO. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Meetings & Events Industry Trends Discussion
07/28/2023
Meetings & Events Industry Trends Discussion
Brought to you by the GBTA Meetings & Events Europe Committee. Dan Humby, VP Sales Europe with Groups360 and co-chair of the GBTA Meetings & Events Europe Committee, is joined by fellow committee members travel buyers, Jennifer Pape, Global Meetings & Events Manager with Shell, and Jason Hart, Strategic Sourcing Manager with Amgen. Their discussion explores the most prominent trends in the Meetings & Events space at the moment and aims to understand how they’re impacting program owners and their stakeholders. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Tech Safari Series: Why are travel analytics more important than ever?
07/21/2023
Tech Safari Series: Why are travel analytics more important than ever?
The GBTA Tech Committee brings you the podcast version of the Tech Safari Series which showcases new technologies launching cutting-edge solutions in business travel. In this episode, Mike Daly, Chair of the GBTA Tech Committee, will interview expert data analyst and serial entrepreneur, Jean Belanger, CEO and Founder of Cerebri AI. Amidst the recent chaos surrounding NDC, the significance of travel analytics has soared to new heights. Accompanied by sustainability and DEI initiatives, as well as the challenge of monitoring travelers and their expenditures outside of the program, buyers and TMCs find themselves facing a multitude of tasks and responsibilities. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Empowering Capital | Female Angel Investors in the Startup Ecosystem
07/07/2023
Empowering Capital | Female Angel Investors in the Startup Ecosystem
This GBTA WINiT podcast explores the transformative impact of female angel investors in the startup ecosystem. In this episode, we speak with Cara Whitehill, advisor, and angel investor at her firm, Unlock Advisors, where she has taken early-stage startups from 0-1 and larger organizations from $10m-$100m+ in revenue growth. We’ll discuss the journey - including her roots in the travel industry – that got her to angel investing. We also delve into the untapped potential and value that women bring to the world of angel investing, and how to support women founders as they innovate with their own ventures. Check out the resources mentioned in the podcast: Lead Upwards: How Startup Joiners Can Impact New Ventures, Build Amazing Careers, and Inspire Great Teams by Sarah E Brown Angel Investing from Start to Finish, from the Holloway Guides Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott Highlights of female-run startups in our space: , CEO at Kyte , CEO and , COO – cofounders of Alo Index , Co-Founder Shiny, Resources about female investors & founders #Angels , the investing collective co-founded by Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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Meetings & Events Committee Negotiated Outcomes
06/16/2023
Meetings & Events Committee Negotiated Outcomes
Discussing key types of agreements for the meetings and events supply chain to include NDAs (Non-Disclosure Agreements), MSA (Master Services Agreement), and RFP (request for proposal). Shauna Whitehead, GBTA Meetings & Events Committee Donna Patrick, Abbott Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
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