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Getting CX right with CTMA (hosted by Paul Linnell)

The customer experience podcast series to put the power of success in your hands and help you expose the myths, master the methods, conquer the challenges, and enjoy the benefits of having happy, loyal, and supportive customers – by getting customer experience right!

info_outline 011 How to Lose Customers - without really trying! 08/31/2022
info_outline 010 Getting CX right, when everything seems to be going wrong! 07/31/2022
info_outline 009 The Four Alternate Realities of the Corporate-Customer Universe 06/30/2022
info_outline 008 Questions your Leadership Team needs to get Answered - even if they haven’t yet asked 05/31/2022
info_outline 007 It’s time to stop juggling and start creating value 04/29/2022
info_outline 006 The Keeping Improvement Continuous Challenge 03/31/2022
info_outline 005 The People Engagement Challenge 02/28/2022
info_outline 004 The Enterprise Engagement Challenge 01/31/2022
info_outline 003 The Setting Priorities and Taking Action Challenge 12/31/2021
info_outline 002 The Measurement and Accountability Challenge 11/22/2021
info_outline 001 The Reality-Clarity Challenge 10/27/2021
info_outline 000 Welcome to: “Getting CX Right with CTMA” 10/18/2021
 
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