The Home Service Expert Podcast
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
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Keeping the Blue Collar Spirit Alive with RJ Magee
11/24/2025
Keeping the Blue Collar Spirit Alive with RJ Magee
In this conversation, RJ Magee and Tommy Mello emphasize the importance of surrounding oneself with smarter individuals and maintaining a strong connection to the blue-collar workforce. They discuss the challenges faced by general managers and operators, highlighting the need for effective communication and understanding of the trades to ensure organizational success. 00:00:00 Cold Open 00:00:11 Title Sequence 00:00:31 Show Notes VO 00:01:17 Intro Into Interview 00:26:46 Insertion Edit 00:27:55 Interview Resumes 00:52:54 Outro
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The 4 Pillars of Leadership with Paul Kelly
11/17/2025
The 4 Pillars of Leadership with Paul Kelly
In this conversation, Paul Kelly discusses the secrets to success that many people overlook. Tommy and Paul emphasize the importance of thinking critically and making informed decisions, which can lead to better outcomes. The speakers also highlight the value of ongoing training and the potential for individuals to improve their thinking skills, ultimately transforming their actions and results. 00:00:00 Cold Open 00:00:07 Title Sequence 00:00:26 Show Notes VO 00:01:12 Intro Into Interview 00:30:47 Insertion Edit 00:32:02 Interview Resumes 01:02:12 Outro
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The Art of Leadership: Build Trust Overnight with Jeff Hancher
11/10/2025
The Art of Leadership: Build Trust Overnight with Jeff Hancher
Jeff Hancher is a USA Army veteran, bestselling author, and nationally recognized keynote speaker who helps leaders and organizations unlock elite performance. As the creator of the Firm FeedbackTM methodology, he guides executives and teams to communicate with clarity, embrace bold leadership, and build high-performing, feedback-driven cultures. Through workshops, masterminds, and transformational keynotes, Jeff inspires actionable change, helping leaders elevate their teams, scale performance, and leave a lasting impact on their organizations and communities. Timestamps: 00:00:00 Cold Open 00:00:14 Title Sequence 00:00:34 Show Notes VO 00:01:20 Intro to Interview 01:00:17 Outro
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E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham
11/04/2025
E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham
The conversation delves into the psychology of buyers, emphasizing that individuals do not purchase solutions for problems they are unaware of. It highlights the importance of salespeople addressing the problems their products solve. Additionally, it explores the perception of value in purchases, illustrating how personal biases affect the way individuals view the cost of their own purchases versus those of others. 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:30 Show Notes VO 00:01:15 Intro Into Interview 00:41:05 Outro
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E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership
10/27/2025
E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership
Scott Clary is a serial entrepreneur, brand strategist, and the creator and host of the top-ranked Success Story podcast, where he’s interviewed some of the world’s most influential entrepreneurs, leaders, and visionaries. With an impressive career advising startups and building global brands, Scott has become a go-to voice on growth, leadership, and the mindset required to win in today’s competitive landscape. At the heart of Scott’s work is a deep belief that success is far more than financial achievement — it’s about ownership, purpose, and the relentless pursuit of meaningful goals. He shares practical strategies for building powerful personal brands, creating content that connects, and cultivating audiences that truly care. His insights have helped countless founders, creators, and business leaders not only grow their companies but also design lives that align with their values. Driven by an entrepreneurial obsession and a passion for storytelling, Scott is on a mission to empower others to take agency over their ambitions and turn bold ideas into lasting impact. Whether he’s behind the mic, on stage, or advising high-growth businesses, Scott brings clarity, candor, and actionable wisdom to every conversation — inspiring people everywhere to define and achieve success on their own terms. Timestamps: 00:00:00 Cold Open 00:00:08 Title Sequence 00:00:28 Show Notes VO 00:01:13 Intro Into Interview 00:31:36 Insertion 00:32:58 Interview Resumes 01:08:16 Outro
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Wealth Hacks and Motivation for Entrepreneurs with Tom Howard
10/20/2025
Wealth Hacks and Motivation for Entrepreneurs with Tom Howard
In this episode, Tommy and Tom Howard discuss the responsibility of leadership, the need for immediacy in follow up calls, and how to be a good CEO. They also discuss how to succeed by doing difficult things. Timestamps: 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:29 Show Notes VO 00:01:15 Intro Into Interview 00:51:20 Outro
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Unlocking the Secrets of Cold Calling with Peter Roth
10/10/2025
Unlocking the Secrets of Cold Calling with Peter Roth
In this conversation, Tommy Mello interviews Peter Roth, a seasoned entrepreneur and expert in the call center industry. They discuss the challenges and strategies of cold calling, the importance of lead management, and the nuances of targeting the right audience in home services. Peter shares insights on building and managing call centers, the role of AI in sales, and the significance of personal branding in business. The discussion also touches on Peter's experiences in the solar and HVAC industries, as well as his journey in the cigar business. The conversation concludes with thoughts on the future of the call center industry and the importance of resilience in entrepreneurship. Learn more about Peter Roth and Scalify here: www.scalifyco.com 00:00 Introduction to Cold Calling and Marketing Strategies 03:00 The Journey into the Call Center Industry 06:00 Understanding Lead Management and Follow-Up 09:01 Targeting the Right Audience for Home Services 11:55 The Importance of Speed to Lead 15:04 Outbound vs Inbound Marketing Strategies 18:03 The Role of AI in Cold Calling 20:56 Data-Driven Approaches to Lead Generation 23:51 Building Your Own Call Center 26:54 Managing Call Center Agents and Performance 30:07 Insights on the Solar and HVAC Industries 32:47 The Cigar Business and Lifestyle Entrepreneurship 36:03 The Impact of Personal Branding on Business 39:01 Future of the Call Center Industry 41:59 Final Thoughts and Key Takeaways
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From Prison to Purpose: Peter Meyerhoff's Journey of Redemption
10/06/2025
From Prison to Purpose: Peter Meyerhoff's Journey of Redemption
In this episode, Peter Meyerhoff shares his incredible journey from a troubled youth and time in prison to becoming a successful entrepreneur, motivational speaker, and advocate for change. Peter discusses the pivotal moments that led to his transformation, including overcoming addiction, finding purpose, and building a new life dedicated to helping others. His story is one of resilience, redemption, and the power of mindset in achieving personal and professional success. 00:00 From Addiction to Redemption 03:08 The Journey Through Crime and Prison 05:54 Life Lessons from Solitary Confinement 09:00 The Turning Point: Overcoming Addiction 11:53 Building a New Life After Prison 14:47 The Power of Mindset and Resilience 17:36 Creating Change: Helping Others in Prison 20:41 The Importance of Community and Support 23:41 Finding Purpose and Meaning in Life 26:36 The Role of Faith and Spirituality 29:34 Living a Life of Impact and Service 32:26 Final Thoughts: Never Give Up on Yourself
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The Reality of Entrepreneurship: Challenges and Misconceptions with Cameron Herold
09/29/2025
The Reality of Entrepreneurship: Challenges and Misconceptions with Cameron Herold
In this conversation, Tommy Mello and Cameron Herold discuss the importance of caring for employees, the challenges of entrepreneurship, and the significance of employee happiness in driving business success. They explore the differences between coaching and mentoring, the need for optimizing business operations, and the role of leadership in fostering a strong company culture. The discussion also touches on personal growth, the search for meaning beyond work, and the impact of influential books on leadership perspectives. 00:00 Caring for Employees: The Foundation of Success 04:49 The Reality of Entrepreneurship: Challenges and Misconceptions 09:55 The Importance of Employee Happiness 14:58 Coaching vs. Mentoring: Finding the Right Guidance 20:03 Optimizing Business Operations: Doing More with Less 24:45 Building a Strong Company Culture 29:49 The Role of Leadership in Employee Engagement 34:48 Personal Growth and Life Beyond Business 39:44 Books That Shape Leadership Perspectives 44:43 The Journey of Life: Finding Meaning Beyond Work
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AI and the Transformation of Business with Leo Pajera
09/22/2025
AI and the Transformation of Business with Leo Pajera
In this episode of The Home Service Expert podcast, host Tommy Mello interviews Leo Pareja, CEO of eXp Realty, discussing his journey in real estate, the impact of technology and AI on the industry, and the importance of branding and visibility in business. They explore the future of real estate, the challenges posed by AI and automation, and the need for human interaction in a rapidly changing workforce. Leo shares insights on finding purpose beyond success and the significance of prioritizing family and experiences over material achievements. 00:00 Introduction to the Home Service Expert Podcast 01:25 Leo Pareja: Journey in Real Estate 04:23 The Future of Real Estate and Technology 09:27 AI's Impact on Business and Society 12:23 Navigating Change in the Workforce 16:00 The Role of Branding in Business 28:08 Visibility vs. Ability in Leadership 39:25 Finding Purpose Beyond Success
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Building Trust and Loyalty in Business - Alisa Imperial
09/15/2025
Building Trust and Loyalty in Business - Alisa Imperial
In this conversation, Tommy Mello and Alisa Imperial discuss the importance of belief in business, the challenges faced in the home services industry, and the critical role of trust and delegation. They emphasize the need for a fun training culture, the value of pricing and customer experience, and the impact of mentorship on business growth. The discussion also highlights the significance of community collaboration and leadership in achieving success, as well as the importance of continuous learning and giving back to the community. 00:00 The Importance of Belief in Business 02:54 Navigating Challenges in Home Services 05:47 Understanding Trust and Delegation 08:58 Overcoming Fear and Embracing Change 12:04 Identifying Readiness for Growth 15:01 Creating a Culture of Fun in Training 17:46 The Value of Pricing and Customer Experience 21:07 Building Trust and Loyalty in Business 24:07 The Role of Mentorship in Business Growth 26:43 The Future of Garage Door Services 29:50 The Power of Community and Collaboration 32:48 The Impact of Leadership on Business Success 36:00 Creating a Brand that Resonates 39:02 The Journey of Self-Discovery and Growth 41:58 The Importance of Giving Back 45:07 The Value of Continuous Learning 47:56 The Role of Events in Industry Growth 50:39 Final Thoughts on Business Success
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Unlocking the Blue Collar Economy with Benji Carlson
09/08/2025
Unlocking the Blue Collar Economy with Benji Carlson
In this conversation, Tommy Mello and Benji Carlson discuss the current state of the blue collar economy, emphasizing the bullish outlook for trades and the impact of AI as a growth enabler. They explore the talent shortage in the industry, the need to attract younger workers, and the importance of personal development and performance-based pay. The discussion highlights strategies for making trades appealing again and the necessity of evolving business practices to meet the demands of a changing workforce. 00:00 The Bullish Blue Collar Economy 04:31 AI as an Enabler for Growth 10:50 The Talent Shortage in the Trades 16:31 Making Trades Cool Again 32:08 Six Keys to Attracting Young Talent 38:56 The Importance of Personal Development 49:22 Implementing Performance-Based Pay 56:26 Identifying and Attracting Talent
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The Power of Mindset in Entrepreneurship with Ryan Lee
09/01/2025
The Power of Mindset in Entrepreneurship with Ryan Lee
In this conversation, Tommy Mello and Ryan Lee discuss the essential elements of business success, including the importance of mindset, pricing strategies, and building a strong team. They explore the challenges of partnerships, the significance of intentional living, and the need for effective marketing strategies. The discussion emphasizes learning from mistakes, the role of systems in business, and the impact of leadership on company culture. They also touch on financial strategies for sustainable growth and the importance of continuous learning and networking in the business landscape. 00:00 Setting the Stage for Success 03:03 Intentional Living and Business Growth 05:51 The Importance of Mindset in Business 08:58 Navigating Partnerships and Family in Business 12:06 The Power of Pricing and Value 14:49 Building a Winning Team and Culture 17:45 Marketing Strategies for Growth 20:36 Learning from Mistakes and Failures 23:32 The Role of Systems and Processes 26:31 The Impact of Leadership on Business 29:51 Financial Strategies for Sustainable Growth 32:37 The Importance of Continuous Learning 35:24 Building Relationships and Networking 38:27 The Future of Business and Innovation 41:28 Final Thoughts and Key Takeaways
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Home Service Niche Growth Strategies with Tim Brown
08/25/2025
Home Service Niche Growth Strategies with Tim Brown
In this conversation, Tommy Mello and Tim Brown discuss the intricacies of home service marketing, emphasizing the importance of niche marketing, community engagement, and the balance between SEO and PPC strategies. They explore the challenges faced by home service businesses, the significance of building relationships, and the value of enterprise planning. The discussion also touches on the role of humor in marketing and the necessity of understanding one's market. Tim shares insights from his book, 'How to Become a Hometown Hero,' and highlights the importance of giving back to the community while building a successful business. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Introduction to Home Service Marketing 05:02 The Importance of Niche Marketing in Home Services 09:41 Challenges and Opportunities in Home Service Marketing 14:46 Navigating SEO, PPC, and Local Marketing Strategies 19:35 Community Engagement and Building Brand Loyalty 24:37 The Role of Humor and Persuasive Communication in Marketing 29:42 Building Relationships and Networking for Business Growth 34:22 The Value of Enterprise and Long-Term Planning 39:09 Final Thoughts and Key Takeaways
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Dave Yoho 97 Year Old Business Expert Shares 60+ Years Of Business Secrets
08/18/2025
Dave Yoho 97 Year Old Business Expert Shares 60+ Years Of Business Secrets
In this conversation, Tommy Mello interviews Dave Yoho, a pioneer in the home improvement industry, discussing the keys to sales success, the importance of understanding human behavior, and effective communication techniques. They explore how to build a winning team, the role of personality in sales, and the necessity of adapting sales techniques to meet customer needs. The discussion emphasizes the significance of creating a positive company culture and the impact of effective communication on customer relationships. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 Understanding Sales Success and Human Behavior 12:14 The Importance of Effective Communication in Sales 24:45 Building a Winning Team and Company Culture 40:11 The Role of Personality in Sales 51:17 Adapting Sales Techniques for Success
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Maximizing Fleet Efficiency: Insights from Industry Experts with Renee Millum
08/08/2025
Maximizing Fleet Efficiency: Insights from Industry Experts with Renee Millum
In this conversation, Tommy Mello and fleet management expert Renee Milam discuss the intricacies of managing a fleet of vehicles, particularly in the home service industry. They explore the benefits of leasing versus buying vehicles, the importance of maintaining a new fleet for employee morale and customer perception, and how effective branding can enhance business visibility. Additionally, they delve into the role of technology in optimizing fleet operations and the significance of understanding total cost of ownership in fleet management. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit Timestamps: 00:00 Understanding Fleet Management and Vehicle Lifecycle 08:01 The Benefits of Leasing vs. Buying Vehicles 16:01 Optimizing Fleet Operations and Maintenance 23:16 The Importance of Vehicle Branding and Image 30:34 Leveraging Technology in Fleet Management
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The Journey of an Automotive Expert with Aaron Stokes
08/04/2025
The Journey of an Automotive Expert with Aaron Stokes
In this conversation, Tommy Mello interviews Aaron Stokes, a seasoned expert in the automotive repair industry. They discuss Aaron's journey from humble beginnings to becoming a successful entrepreneur and coach. The conversation covers essential business concepts such as understanding financial metrics, the importance of gross profit by the hour, effective sales techniques, and the significance of live events in fostering community and growth. Aaron emphasizes the need for business owners to embrace change, understand their numbers, and create a supportive environment for their employees. The discussion concludes with insights on personal growth and the challenges of scaling a business. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit Timestamps: 00:00 Embracing the Future 01:07 Introduction to Aaron Stokes 03:04 Aaron's Journey in the Automotive Industry 06:03 Understanding Business Numbers 15:03 The Importance of Gross Profit by the Hour 25:00 Staffing and Employee Management 34:29 Sales Techniques and Customer Engagement 44:32 The Power of Live Events 54:31 Final Thoughts and Advice
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Marketing Like a Billionaire: Inside the Mind of Russell Brunson
07/28/2025
Marketing Like a Billionaire: Inside the Mind of Russell Brunson
Russell Brunson is the co-founder of ClickFunnels and a driving force behind the online marketing revolution. From hustling potato gun DVDs in college to building a $100 million software company, he’s proof that big ideas and relentless execution can change everything. With ClickFunnels, he’s empowered over a million entrepreneurs to launch, scale, and automate their businesses without needing a tech team. He’s also a best-selling author of DotCom Secrets, Expert Secrets, and Traffic Secrets — books that have become the go-to playbooks for digital marketers worldwide. Known for his electrifying stage presence and practical, no-fluff strategies, Russell doesn’t just talk funnels — he builds empires with them. His mission? To help everyday people turn their passion into profit, and their message into a movement. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00:00 AI Intro 00:00:45 Title Sequence Music 00:01:05 Show Notes VO 00:01:50 Intro into Interview 00:28:59 AI Insertion 00:30:14 Interview Resumes 01:13:06 Outro
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The Intersection of Technology and Marketing in Business with Jim Leslie
07/21/2025
The Intersection of Technology and Marketing in Business with Jim Leslie
In this conversation, Jim Leslie discusses the journey of navigating business challenges, the importance of technology and marketing in scaling a business, and the need for a supportive community. They emphasize the significance of focus, execution, and creating value for all stakeholders involved. The discussion also highlights the common pitfalls that business owners face and the necessity of surrounding oneself with the right people to achieve long-term success. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit Timestamps: 00:00:00 Cold Open 00:00:16 Title Sequence 00:00:36 Show Notes VO 00:01:22 Intro Into Interview 00:32:23 Insertion 00:33:32 Interview Resumes 01:01:38 Outro
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Unlocking Success: The Entrepreneurial Mindset with Austin Zaback
07/14/2025
Unlocking Success: The Entrepreneurial Mindset with Austin Zaback
In this conversation, Austin Zaback shares insights on entrepreneurship, the importance of commitment, and the evolving landscape of real estate and home services. He discusses strategies for building a sellable business, the challenges of navigating the real estate market, and the significance of mentorship and company culture. The dialogue emphasizes the need for execution, the value of saying no, and the impact one can have on others. Austin reflects on personal growth, the importance of enjoying the journey, and the lessons learned from both successes and failures. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Importance of Commitment 02:58 Exploring Home Services 05:46 Building a Sellable Business 09:13 Real Estate Insights and Strategies 11:58 The Evolution of Wholesaling 14:56 Navigating the Real Estate Market 17:58 The Future of Real Estate and AI 20:41 Challenges in Home Services 23:54 The Art of Saying No 26:46 Creating a Positive Company Culture 29:50 The Role of Mentorship 32:55 Defining Success and Impact 35:50 Advice for Future Generations 38:36 The Value of Execution 41:46 Final Thoughts and Reflections
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Mastering Business Budgets: Insights with Lawrence Castillo
07/07/2025
Mastering Business Budgets: Insights with Lawrence Castillo
In this conversation, Lawrence Castillo shares his insights on building a successful business in the HVAC industry, emphasizing the importance of budgeting, recruiting top talent, and learning from mentors. He discusses the challenges of operating in California's market, the role of technology in business growth, and the significance of maintaining healthy profit margins. The conversation also touches on effective marketing strategies, the debate between acquisitions and greenfield opportunities, and the power of customer reviews in driving business success. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 Building a Strong Budget 02:52 Recruiting A-Players for Success 05:57 The Journey of an Accidental Entrepreneur 08:37 Learning from Great Mentors 11:33 The Importance of Process and Accountability 14:39 Navigating the Challenges of California's Market 17:49 The Role of Technology in Business Growth 20:35 Understanding Healthy Profit Margins 23:30 Marketing Strategies for Success 26:11 The Debate: Acquisitions vs. Greenfield 29:04 Creating Demand in Home Services 32:01 Negotiating with Vendors Effectively 34:53 The Power of Reviews in Business 38:00 Final Thoughts and Advice for Contractors
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Unlocking Organizational Success Through Management with Brian Gottlieb
06/30/2025
Unlocking Organizational Success Through Management with Brian Gottlieb
In this conversation, Brian Gottlieb shares his insights on the importance of management in shaping organizational culture, the challenges and strategies in the home improvement industry, and the significance of leadership and decision-making in business success. He emphasizes the need for effective recruitment, innovative marketing strategies, and the five pillars of leadership that can drive a company towards growth and excellence. The discussion also touches on the importance of financial management and the role of culture in employee engagement and retention. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Role of Management in Organizational Culture 04:16 Navigating the Home Improvement Industry 08:47 The Journey of Starting a Business 13:00 Sales Strategies and Customer Engagement 19:44 Building a Strong Company Culture 24:36 Leadership and Decision-Making 30:16 The Importance of Financial Management 35:27 Recruitment and Talent Acquisition 39:23 Innovative Marketing Strategies 46:27 The Five Pillars of Leadership 53:33 Closing Thoughts and Key Takeaways
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Unlocking Financial Success in Business with Ellen Rohr
06/23/2025
Unlocking Financial Success in Business with Ellen Rohr
In this engaging conversation, Tommy Mello and Ellen Rohr discuss the critical importance of financial clarity in business, the value of mentorship, and the strategies for choosing the right business to invest in. They explore the significance of understanding financials during business transactions, the dynamics of team success, and the role of effective communication and leadership. The discussion also highlights key performance indicators for growth, leveraging technology for financial management, and the personal journey of entrepreneurship. Finally, they touch on future endeavors and the importance of community engagement. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Importance of Financial Clarity 06:02 Mentorship and Learning from Experience 11:47 Choosing the Right Business to Invest In 17:51 Understanding Financials in Business Transactions 23:42 The Role of Team Dynamics in Business Success 29:41 The Power of Communication and Leadership 35:59 Key Performance Indicators for Business Growth 41:49 Leveraging Technology for Financial Management 47:43 The Journey of Entrepreneurship and Personal Growth 53:47 Future Endeavors and Community Engagement
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From Humble Beginnings to Business Success with Ismael Valdez
06/16/2025
From Humble Beginnings to Business Success with Ismael Valdez
In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Journey to Success 03:01 Building a Winning Team 05:58 The Role of Competition in Business 08:54 Learning from Industry Leaders 12:05 The Importance of Profitability 15:01 Navigating Private Equity 17:49 The Impact of Private Equity on the Industry 20:58 Preparing for Business Growth 23:53 Leadership and Company Culture 26:57 Legacy and Future Generations 32:29 Parenting with Purpose 34:08 The Importance of Delegation 36:28 Cultivating a High-Performance Team 39:06 Learning from Mistakes 41:13 Navigating Business Growth 44:47 The Drive for Success 45:25 Market Expansion Strategies 48:20 The Role of AI in Home Services 52:23 Innovations in HVAC Technology
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The Power of Networking: Who's in Your Life? with Ivan Misner
06/09/2025
The Power of Networking: Who's in Your Life? with Ivan Misner
In this conversation, Dr. Ivan Misner, founder of BNI, discusses the significance of networking and relationships in business. He emphasizes the importance of surrounding oneself with positive influences and the impact of networking on personal and professional growth. Misner shares insights on the VCP (Visibility, Credibility, Profitability) process and how to effectively build relationships that lead to success. He delves into the significance of world-class service, the importance of building meaningful relationships, and the art of networking. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Importance of Relationships 02:59 The Birth of BNI 05:59 Networking as a Superpower 09:10 Identifying Engines and Anchors 11:49 The Room Metaphor 14:47 Managing Toxic Relationships 18:12 Luck vs. Hard Work 21:13 The VCP Process in Networking 23:51 Effective Networking Strategies 29:22 The Power of World-Class Service 30:45 Building Meaningful Relationships 32:48 The Importance of Networking 34:09 Balancing Time and Relationships 36:44 Making a Difference in Others' Lives 39:43 The Art of Storytelling 41:11 Mindset vs. Skillset in Leadership 44:51 The Role of Leadership in Business 52:20 Identifying and Building Leaders 55:05 Key Principles for Business Success
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Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
06/02/2025
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 Enhancing Communication Skills in Home Services 02:23 Identifying Blind Spots in Call Conversions 04:46 The Impact of Private Equity on Training 08:31 Maximizing Technician Performance and Lead Generation 11:56 The Importance of Comprehensive Customer Service 15:15 Balancing Technology and Human Interaction 21:33 The Role of Leadership in Business Success 24:57 The Value of Ongoing Training and Accountability 29:11 Rising Awareness in Call Centers 30:45 Leveraging Technology for Customer Engagement 31:51 The Importance of Technological Adaptation 33:07 Investment Trends in Home Services 34:54 Enhancing Customer Experience through Personal Touch 35:59 Training Technicians for Better Communication 39:17 Transforming Service into Sales 44:19 Staying Ahead in the Home Service Industry 47:35 Advice for Aspiring Speakers 57:21 Onboarding and Next Steps for Power Selling Pros
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Becoming a Real Estate Expert with Brandon Turner
05/26/2025
Becoming a Real Estate Expert with Brandon Turner
In this conversation, Brandon Turner shares his journey from a blue-collar background to becoming a successful real estate investor and entrepreneur. He discusses the importance of focusing on one's primary business before diversifying into real estate, the various ways to make money in real estate, and the significance of personal branding. Turner also highlights the challenges faced by many real estate educators who may not actively invest anymore and emphasizes the importance of trust and commitment in both personal and professional relationships. The discussion touches on the mindset of wealthy individuals and their desire to give back to the community, as well as the need for entrepreneurs to stay focused on their business growth and stability. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Real Estate Dilemma 02:54 Brandon Turner's Journey into Real Estate 06:06 Understanding Real Estate Investment Strategies 08:59 The Mechanics of Real Estate Profitability 11:57 The Role of Personal Branding in Real Estate 14:51 The Guru Cycle in Real Estate Education 18:09 The Importance of Trust and Commitment 21:06 Navigating the Challenges of Entrepreneurship 23:51 The Mindset of Wealth and Giving Back 26:56 The Power of Focus in Business 30:07 The Importance of Business Growth and Stability 33:22 The Plague of Mediocrity 37:17 Building a Personal Brand to Attract Talent 39:28 Hiring Strategies for Success 42:02 Navigating Entrepreneurial Challenges in Hiring 44:31 Investment Strategies and ROI 48:12 Raising Capital in a Competitive Market 51:08 Leveraging Personal Branding for Growth 53:38 Common Pitfalls in Building a Personal Brand 58:23 The Key to Consistency and Success
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Mastering Sales in 2025 - Winning Strategies with Sam Wakefield
05/23/2025
Mastering Sales in 2025 - Winning Strategies with Sam Wakefield
Sam Wakefield discusses the importance of continuous learning in sales, particularly in the HVAC industry. He emphasizes building strong relationships with clients, understanding their needs, and the emotional aspects of selling. Sam shares his journey in creating Close It Now, a sales training company, and highlights the need for a shift in the home service industry towards better pricing strategies and valuing quality over cost. He also addresses common pitfalls in sales processes and the importance of starting with sales training early in business development. Ultimately, Sam advocates for a service-oriented approach that prioritizes the customer's experience and satisfaction. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 Sharpening the Ax: The Importance of Continuous Learning 02:14 The HVAC Industry: A Foundation for Sales Mastery 04:00 Building Relationships: The Key to Sales Success 09:57 The Birth of Close It Now: A New Approach to Sales Training 13:54 Upleveling the Home Service Industry: A Call to Action 19:04 Pricing Strategies: The Value of Quality Over Cost 27:03 Common Pitfalls in Sales Processes: Building from the Ground Up 32:50 The Value of Service and Pricing Integrity 35:01 Essential Sales Advice for New Professionals 38:06 Understanding Customer Needs vs. Wants 40:01 Restoring Trust in Sales and Home Services 42:00 The Importance of Consistent Training 47:05 NLP and Its Impact on Sales 51:36 The Art of Follow-Up in Sales 58:11 Recognizing Buying Signals in Sales Conversations
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Navigating the Digital Marketing Landscape with Kick Charge Creative
05/16/2025
Navigating the Digital Marketing Landscape with Kick Charge Creative
In this conversation, Dan Antonelli & Ryan Redding delve into the critical role of branding, digital marketing, and the long-term investment required for effective SEO. The conversation also highlights common misconceptions about the process of creating unique brand identities and the operational challenges businesses face in their growth journey. They emphasize the need for businesses to invest adequately in marketing channels, to leverage data for decision-making, and to engage with their communities through grassroots efforts. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Responsibility of Branding 03:02 Kick Charge Creative's Evolution 06:06 The Importance of Digital Marketing 08:58 SEO vs. PPC: The Long Game 11:53 The Power of Branding in Home Services 15:00 Creating Unique Brand Identities 18:09 The Process of Effective Branding 21:00 Common Misconceptions About Branding 23:54 The Impact of Branding on Business Growth 26:57 Operational Challenges in Business Growth 29:51 The Philosophy Behind Responsible Branding 32:20 Building A-Plus Teams and Effective Marketing Strategies 39:55 The Importance of Branding and Community Engagement 40:04 The Role of Logos and Intellectual Property 44:54 The Power of Grit and Adaptability in Business 51:32 Leveraging Storytelling for Customer Loyalty 59:16 The Mindset Shift After Rebranding
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Unlocking the Secrets of Real Estate Success with Patrick Francey
05/12/2025
Unlocking the Secrets of Real Estate Success with Patrick Francey
In this conversation, Tommy Mello and Patrick Francey delve into the world of real estate investing, discussing the mindset required for success, the concept of the 'Everyday Millionaire', and the importance of investing wisely. They explore various strategies for real estate investment, including the innovative 'self-funding house' concept, and emphasize the significance of courage and risk-taking in business. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit 00:00 The Mindset of Real Estate Investing 03:13 Understanding the Everyday Millionaire 05:57 Investing in Real Estate: The Right Way 08:49 Strategies for Real Estate Investment 11:56 The Self-Funding House Concept 15:04 The Importance of Real Estate in Wealth Building 17:59 Courage and Risk in Business 20:49 The Role of Mindset and Performance Coaching 30:37 Transforming Mindsets in Sports 32:29 The Role of Coaches in Player Development 34:02 The Importance of Mentorship 37:09 Living Below Your Means for Financial Growth 38:49 Creating Meaningful Experiences 45:39 Advice for New Investors 46:40 The Purpose Behind the Everyday Millionaire Podcast 49:42 Embracing Discomfort for Growth 56:33 Navigating Challenging Times with Clarity
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