ICT Pulse Podcast
A deep dive into topical Information and Communication Technology (ICT) issues from a Caribbean perspective, through interviews and group discussions with specialists, experts and people trying to make a difference in the tech space. New episodes are released every Wednesday. Show notes are available at www.ict-pulse.com
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ICTP 391: Using AI and VR technologies to protect our Caribbean culture and legacy, with Amanda Zilla of the Artificial Intelligence Innovation Centre
03/18/2026
ICTP 391: Using AI and VR technologies to protect our Caribbean culture and legacy, with Amanda Zilla of the Artificial Intelligence Innovation Centre
As a cultural powerhouse, the Caribbean region has the potential to become a digital leader in leveraging AI and VR technologies to preserve the region’s unique identity, modernise its education systems, and ensure that digital inclusion reaches every citizen. Amanda Zilla, the Principal Investigator of the dream LAB, within the Artificial Intelligence Innovation Centre (AIIC), joins us to discuss, among other things, * the ways in which AI and VR can be leveraged in areas such as the arts, culture, and education; * how VR and AI can help Caribbean people to better engage with their own history; * how the dream LAB is navigating thorny issues such as copyright and cultural appropriation; and * how AI-enhanced VR experiences help countries further develop their tourism product beyond sea and sand. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 390: Caribbean women in data science on AI, careers, and the future of work
03/11/2026
ICTP 390: Caribbean women in data science on AI, careers, and the future of work
As organisations and societies become increasingly data-driven, data science has emerged as one of the most influential disciplines shaping decision-making, innovation and economic opportunity. With data scientists, Dr Letetia Addison, Educator, Statistician, and Researcher at the University of the West Indies, St. Augustine Campus, Labour Market Specialist, Tanisha Ash, and Entrepreneur and Agri-tech specialist, Lesley-Ann Jurawan, we discuss, among the state of data science in the caribbean region, including : * student enrolment in data-science-related academic programmes and the proportion of women enrolled in those programmes; * how we should be thinking of data science within the context of AI, and vice versa; * AI adoption in the public and private sectors; and * how individuals should be positioning themselves to establish a career in data science. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 389: Data embassies and rethinking sovereignty in the digital age, with Demetris Herakleous of ECLAC
03/04/2026
ICTP 389: Data embassies and rethinking sovereignty in the digital age, with Demetris Herakleous of ECLAC
Consistent with the growing discussion of digital sovereignty in the Caribbean region and worldwide, greater attention is being placed on the establishment of data embassies. In response, the United Nations Economic Commission for Latin America and the Caribbean (ECLAC) published a study on the subject. We chat with Demetris Herakleous, an Associate Economic Affairs Officer at ECLAC, on the prospect of Caribbean countries establishing a data embassy, including: * the differences between a data embassy and a data centre; * the possibility of a regional data embassy being established; and * some of the security considerations, especially in light of data sovereignty concerns. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 388: ICANN and its 2026—2030 strategy for Latin America and the Caribbean, with Rodrigo de la Parra
02/25/2026
ICTP 388: ICANN and its 2026—2030 strategy for Latin America and the Caribbean, with Rodrigo de la Parra
The Internet Corporation for Assigned Names and Numbers (ICANN) is a central pillar of the global internet governance ecosystem. In the latter half of 2025, consultations were held with the Latin American and Caribbean region on the strategic plan ICANN hopes to implement in the region for the period 2026 to 2030. Rodrigo de la Parra, ICANN’s Vice President for Latin America and the Caribbean and Managing Director of the LAC Regional Office, joins us to discuss, among other things: * ICANN’s strategic plan for Latin America and the Caribbean and some of the considerations underpinning the proposed plan; * the differences in how Latin America and how the Caribbean region approach Internet Governance-related issues and engage with ICANN; * the recently held “ICANN Near You" event in Guyana; and * how someone interested in getting more involved with ICANN could do so. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 387: Caribbean data sovereignty and Silicon Valley tech culture
02/18/2026
ICTP 387: Caribbean data sovereignty and Silicon Valley tech culture
In our February 2026 Community Chat, and with members of the Caribbean tech community, an HR Consultant and Founder and CEO of Persolve Limited in Trinidad and Tobago, Joel-Ann Cook-Walcott, and a long-time friend of the Show, Steven Williams, the Executive Director of Sunisle Communications Inc., and the Principal Consultant of Data Privacy and Management Advisory Services in Barbados, the panel discusses: * The evolving need for Caribbean digital sovereignty, and * Will the Silicon Valley tech culture shape the Caribbean workplace? The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 386: WSIS and outcomes of the 2025 review, with Nigel Cassimire of the Caribbean Telecommunications Union
02/11/2026
ICTP 386: WSIS and outcomes of the 2025 review, with Nigel Cassimire of the Caribbean Telecommunications Union
In late 2025, the United Nations concluded its 20-year review of the outcomes emanating from the World Summit on the Information Society (WSIS). Noting that the Caribbean region has been an active participant from WSIS’s inception in 2003, we invited Nigel Cassimire, the Deputy Secretary General of the Caribbean Telecommunications Union, to discuss the findings of the review and resulting resolution, including * the initial rationale and objectives of WSIS; * whether WSIS is still relevant in today’s digital environment; how the review addressed matters related to AI; and * how regional bodies, such as the CTU, can take the global 2025 outcomes and make them actionable in their member states. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 385: 2026 Expert Insight update on cyber threats and security in the Caribbean, with Sean Slattery of Caribbean Solutions Lab
02/04/2026
ICTP 385: 2026 Expert Insight update on cyber threats and security in the Caribbean, with Sean Slattery of Caribbean Solutions Lab
We kick off our Expert insights series on cyber threats and security for 2026, with Sean Slattery of Caribbean Solutions Lab in the Cayman Islands. In this episode, he discusses, among other things: * the changes in the threat landscape that occurred in 2025; * the potential impact of agentic AI and the emerging threat of quantum computing in the security space; * how we can prove who we are in a world of (near) perfect fakes; and * three things organisations should be doing in 2026 to improve their network/IT security. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 384: Charting the Caribbean region’s AI future, with Dr Craig Ramlal of the Caribbean AI Task Force
01/28/2026
ICTP 384: Charting the Caribbean region’s AI future, with Dr Craig Ramlal of the Caribbean AI Task Force
In many recent global and regional assessments on artificial intelligence (AI), Caribbean countries have performed poorly, as the requisite systems and frameworks are still underdeveloped. The foundation of any country’s work on AI is establishing national policies and a framework to facilitate the development of the enabling environment. With Dr Craig Ramlal, the Chair of the Caribbean AI Task Force, we discuss the Task Force’s Interim Report, which proposes harmonised AI policies for the region. During this conversation, Craig shares, among other things: Some of the unique or underlying considerations that shaped the recommendations made by the Task Force in its Interim Report. The approach the Task Force employed to arrive at its recommendations. A key issue or concern in each of the policy areas that the Task Force proposed, and what recommendations have been made. Note: Feedback on the Interim Report can be sent to and should be received no later than 31 May 2026. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 383: Building a digital venture studio in the Caribbean, with Rodney Browne of the Innovation Factory
01/21/2026
ICTP 383: Building a digital venture studio in the Caribbean, with Rodney Browne of the Innovation Factory
In an era of tighter funding, rising development costs, and increasing pressure to demonstrate real value, digital venture studios are proving to be an alternative to the more traditional incubator and accelerator startup models. Seasoned tech entrepreneur and innovator, Rodney Browne, launched the Innovation Factory in 2025 in Saint Kitts and Nevis, which is currently building four ventures with plans to bring them to market later this year. In our conversation with Rodney, he shares with us, among other things: * the ventures he has been building; * how he balances his time between the Innovation Factory and his other commitments; * how the startup/entrepreneurship landscape in Saint Kitts and Nevis changed since he launched his first business; and * the advice he would give to someone wanting to build something similar to the Innovation Factory. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 382: Sovereign systems, dataflows and data access, the AI hype cycle, and Web3
01/14/2026
ICTP 382: Sovereign systems, dataflows and data access, the AI hype cycle, and Web3
In our January 2026 Community Chat, and with members of the Caribbean tech community, IT Specialist, Researcher and Digital Analyst, Mathew Cowen, who is based in Martinique, and Esmeralda Levens-Wijngaarde of Blyce in Curaçao, the panel discusses: * How important are sovereign systems, dataflows and data access for the Caribbean region? * The AI hype cycle and the pressure to adopt, and finally, * Web3: Is it still a thing? The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 381: 2025 end-of-year Caribbean ICT/tech trends briefing
12/17/2025
ICTP 381: 2025 end-of-year Caribbean ICT/tech trends briefing
In this our final Community Chat and final episode for 2025, and with members of the Caribbean tech community, International Consultant, and an Economist, Yacine Khelladi, and International Consultant, Carlton Samuels, the panel discusses the ICT/technology trends and developments that were evident across the Caribbean region in 2025, and what might be in store in 2026. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 380: Privacy and data protection trends in the Caribbean, with Allison James and Rishi Maharaj
12/10/2025
ICTP 380: Privacy and data protection trends in the Caribbean, with Allison James and Rishi Maharaj
To varying degrees, Caribbean countries are grappling with the issue of privacy and data protection. Countries that have more recent frameworks have been struggling to fully operationalise all of the provisions, whilst there are others that have not adopted current best practice in the space. With information privacy specialists, Allison James of Barbados, and Rishi Maharaj of Trinidad and Tobago, we explore privacy and data protection trends and developments across the Caribbean region. During our conversation, we discuss: * how privacy and data protection have evolved over the past few years; * the current status of regulatory enforcement; * areas of divergence or contradiction that multinational companies operating across the Caribbean must navigate; and * trends or emerging developments that the Caribbean region may need to consider. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 379: The importance of being additive when it comes to emergency communications, with Fabian Lewis
12/03/2025
ICTP 379: The importance of being additive when it comes to emergency communications, with Fabian Lewis
Although we are at the end of the 2025 North Atlantic Hurricane Season, we are only six months away from the start of the 2026 hurricane season. Moreover, other hazards or disasters, such as fire, earthquake, or even a utility failure due to a cyberattack, can occur at any time. Fabian Lewis, a telecommunications, emergency medicine and disaster management specialist from Saint Lucia, joins us to discuss how we as individuals, organisations and countries can improve our telecoms resilience and increase the chances that we will be able to remain connected when we need it most. Among other things, we discuss: * what makes the Caribbean particularly vulnerable when it comes to telecoms and ICT disruptions during disasters; * whether amateur radio is still important in a country’s disaster/emergency communication management effort; and * common mistakes organisations make when preparing (or failing to prepare) their telecoms and ICT systems for disasters. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell ---------------
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ICTP 378: Digital ID systems, AI governance, and cloud versus local or on-premises services
11/26/2025
ICTP 378: Digital ID systems, AI governance, and cloud versus local or on-premises services
In our November 2025 Community Chat, and with members of the Caribbean tech community, ICT Consultant Natalie Maharaj of Trinidad and Tobago, and Dr Lyndell St. Ville of Saint Lucia and the tech firm Datashore, the panel discusses: * the imperative of implementing digital ID systems in the Caribbean region; * the current state of AI governance; and * cloud versus local or on-premises facilities and services in the Caribbean. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 377: Rebuilding a country’s telecoms and ICT infrastructure bigger and better after a disaster, with Craig Nesty and Sylvester Cadette
11/19/2025
ICTP 377: Rebuilding a country’s telecoms and ICT infrastructure bigger and better after a disaster, with Craig Nesty and Sylvester Cadette
In the wake of Hurricane Melissa, which devastated Jamaica in October 2025, the current focus is on disaster recovery. In telecoms and ICT, much of the infrastructure was adversely affected, hence the priority is remediation and restoration. Learning from the experience of the region, we are joined by Craig Nesty, the telecoms regulator in Dominica, and Sylvester Cadette, of the International Telecommunications Union Area Office for the Caribbean. We discuss, among other things, * Dominica’s experience following Hurricane Maria in 2017; * why having a well-functioning National Emergency Telecommunications Plan is critical; * innovative projects that have been implemented; and * strategies that countries could consider implementing prior to or following a disaster to expedite recovery. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 376: Internet fragmentation and why it matters, with William Drake
11/12/2025
ICTP 376: Internet fragmentation and why it matters, with William Drake
The internet was once envisioned as a borderless, open, and unified network connecting people, information, and innovation across the globe. However, in recent years, that vision has been increasingly threatened by what experts call “internet fragmentation”. William J Drake, one of the leading experts on the subject, joins us to discuss, among other things: * how and why internet fragmentation came to the fore on the international agenda; * how he would define 'internet fragmentation'; * whether there are any circumstances in which internet fragmentation can be a good thing; and * why Caribbean countries and other developing regions should be concerned about internet fragmentation. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 375: Can Caribbean countries sustain advanced digital technologies, with Sam Tabbara of Paradise Mobile
11/05/2025
ICTP 375: Can Caribbean countries sustain advanced digital technologies, with Sam Tabbara of Paradise Mobile
At almost every stage, Caribbean countries have had to justify whether their markets can support advanced digital technologies. Co-Founder and CEO of Paradise Mobile, Sam Tabbara, joins us in this episode to share his thoughts on issues including: * the claims by major regional telcos that there was no business case for 5G in the region; * whether it is possible and plausible for less populous or lower-income Caribbean countries to sustain advanced digital technologies; * the role of the regulator in the emerging construct; and * what is next for Paradise Mobile in the Caribbean region. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 374: Update on Trinidad and Tobago’s fintech and virtual assets sector, with Alexander Gafoor of the FinTechTT
10/29/2025
ICTP 374: Update on Trinidad and Tobago’s fintech and virtual assets sector, with Alexander Gafoor of the FinTechTT
Unlike other Caribbean countries that have been aggressive in developing their fintech space, Trinidad and Tobago adopted a more measured posture in which it emphasised strengthening key enablers that could eventually facilitate accelerated development. However, in recent weeks, it appeared the country took a giant step backwards by proposing a blanket ban on all virtual asset service provider activities, though successful businesses had already been established. With Alexander Gafoor, the President of the FinTech Association of Trinidad and Tobago (FinTechTT), we discuss, among other things: * the proposed ban and the challenges that are likely to eventuate; * the feedback and recommendations made to the Government by FinTechTT; * the broader state of innovation in Trinidad and Tobago; and * what the country needs to do to become the fintech powerhouse it was always meant to be. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 373: Harmonised technology regulation, blockchain technology for development, and the Caribbean region’s AI priorities
10/22/2025
ICTP 373: Harmonised technology regulation, blockchain technology for development, and the Caribbean region’s AI priorities
In our October 2025 Community Chat, and with members of the Caribbean tech community, Founder and Lead Consultant of ProTradeConsult, Lisa Callender of Jamaica, and Chartered Accountant, Certified Information Systems Auditor, and Certified Information Privacy Professional, Allison James of Barbados, the panel discusses: * the relevance of harmonised technology regulation in growing our economies through the free movement of people and integrated payment platforms; * can blockchain technologies be a new development partner for the Caribbean?, and * investing in AI: What should be the region’s priorities? The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 372: 2025 Expert Insights update on cyber threats and security in the Caribbean, with Edward Millington of CariSec Global
10/15/2025
ICTP 372: 2025 Expert Insights update on cyber threats and security in the Caribbean, with Edward Millington of CariSec Global
In the fourth instalment in our Expert Insights series on cyber threats and security for 2025, we are joined once again by Edward Millington, of CariSec Global, which is headquartered in Barbados. In this conversation, Edward discusses, among other things: * current trends in cybersecurity; * whether there are well-defined paths to pursue specific cybersecurity-related disciplines or specialities; * availability of suitable talent in the security job market; and * tactics Caribbean countries should be employing to be more prepared and resilient to cyber threats. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 371: Shaping the future of the internet, a conversation with ICANN’s CEO, Kurtis Lindqvist
10/08/2025
ICTP 371: Shaping the future of the internet, a conversation with ICANN’s CEO, Kurtis Lindqvist
Globally, countries are grappling with a broad range of internet-related issues: from ensuring digital inclusion and improved network resilience to AI governance to digital sovereignty. One of the leading organisations for internet governance policy development is ICANN, the Internet Corporation for Assigned Names and Numbers. In this episode, we are joined by ICANN CEO and President Kurt Erik “Kurtis” Lindqvist, who was a featured speaker during the Caribbean Telecommunications Union’s ICT Week, which was held in Jamaica during the week of 29 September. During our conversation, Kurtis shared his thoughts on, among other things: * the multi-stakeholder model, which has come under increasing criticism over the years; * our progress globally towards achieving the WSIS framework’s objectives and the action lines; * why a multilingual Internet is important; and * specific goals he would like to accomplish before his tenure as CEO ends. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 370: Caribbean UX trends, challenges and takeaways, with Brittney Samuels and Janice Alexander
10/01/2025
ICTP 370: Caribbean UX trends, challenges and takeaways, with Brittney Samuels and Janice Alexander
Without a doubt, the user experience (UX) component in software development is critical in driving user satisfaction, retention, and adoption. In this podcast episode, we are joined once again by Janice Alexander and Brittney Samuels to discuss the findings of their latest UX in the Caribbean study. During our conversation, the duo shared, among other things: * important findings from the current research; * the “talent paradox” the survey revealed; * the certification versus formal qualifications conundrum that exists; and * the supply versus demand dynamic in today’s job market. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 369: AI for digital transformation and innovation, women’s empowerment in ICT, and AI and the changing job market
09/24/2025
ICTP 369: AI for digital transformation and innovation, women’s empowerment in ICT, and AI and the changing job market
In our September 2025 Community Chat, and with youth members of the Caribbean tech community, Data Scientist and Researcher, Julie Koon Koon of Trinidad and Tobago, and the Co-CEO of Orbtronics and Rifbid, Keeghan Patrick, of Saint Lucia, the panel discusses: * whether the use of AI for digital transformation and innovation is evident in the Caribbean region; * women's empowerment in ICTs; and * the changing job market due to AI and the implications for new and imminent graduates. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 368: Digital addiction trends, signs and what to do about it, with Clinical Neuropsychologist, Dr Rodney Stewart
09/17/2025
ICTP 368: Digital addiction trends, signs and what to do about it, with Clinical Neuropsychologist, Dr Rodney Stewart
The internet and social media are powerful and indispensable tools in daily life, but at the same time, they can be harmful to our mental health. With Clinical Neuropsychologist, Dr Rodney Stewart, who we first had on the Podcast in 2019, we discuss the mental health challenges that have been emerging due to extensive digital technology use, including: * the types of mental health challenges people have been experiencing since we last spoke; * the impact of the COVID-19 pandemic on internet use and our mental health; * whether our digital life will become more important than our real life; and * key signs that someone has a problematic relationship with social media or the internet. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 367: Becoming an African tech ecosystem builder for fashion and sustainability, with Pinaman Owusu-Banahene of ADJOAA
09/03/2025
ICTP 367: Becoming an African tech ecosystem builder for fashion and sustainability, with Pinaman Owusu-Banahene of ADJOAA
We revisit a conversation we had in 2023 with Pinaman Owusu-Banahane, the Founder and CEO of ADJOAA, a curated multi-brand online marketplace specialising in premium and sustainable fashion and lifestyle products made by African designers and Black-owned businesses. Pinaman shares her journey as a young Ghanaian woman who emigrated but found her way back home again, determined to establish a tech business that would uplift fashion designers and artisans across the Continent to improve their livelihood and promote the use of sustainable practices. During our conversation, Pinaman answers questions on, among other things: * why she launched ADJOAA and the problem it is trying to solve; * the entrepreneurial and start-up space in Ghana; * the successes ADJOAA has been able to realise to date; and * the challenges of creating an online marketplace that connects Africa to the World. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 366: UWI Five Islands AI Conference recap, with Dr Curtis Charles
08/27/2025
ICTP 366: UWI Five Islands AI Conference recap, with Dr Curtis Charles
The recently concluded UWI Five Islands AI Research Conference has become the leading AI event in the Caribbean region. We are once again joined by Dr Curtis Charles, one of the main drivers of the event, for a recap in which he shares, among other things: * his overall thoughts on the conference; * valuable learnings or takeaways from the event; * possible reasons female attendance far exceeded males; and * on a separate note, why he has been calling on the region to “creolise AI”. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 365: Cyberlibertarianism, ubiquitous video recording devices, and digital colonialism
08/20/2025
ICTP 365: Cyberlibertarianism, ubiquitous video recording devices, and digital colonialism
In our August 2025 Community Chat, and with members of the Caribbean tech community, Financial and Impact Innovator, Digital Economist and Digital Transformation Expert, Telly Valerie Onu, who is based in Saint Kitts and Nevis, and IT Specialist, Researcher and Digital Analyst, Matthew Cowen, who is based in Martinique, the panel discusses: * cyberlibertarianism; * the impact of ubiquitous ready-to-hand video recording devices on our societies, and * digital colonialism. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 364: Evolving internet governance for an inclusive digital future, with Nigel Cassimire of the Caribbean Telecommunications Union
08/13/2025
ICTP 364: Evolving internet governance for an inclusive digital future, with Nigel Cassimire of the Caribbean Telecommunications Union
Nigel Cassimire, the Deputy Secretary General of the Caribbean Telecommunications Union and Coordinator of the Caribbean Internet Governance Forum (CIGF), joins us once again to provide an update on the Internet Governance space and the 21st staging of the CIGF, which will be held from 20—22 August 2024 in Varadero, Cuba. During our conversation, we discussed: * how Internet Governance and the conversations on IG have been evolving; * the most prominent or topical issues in the IG space currently; * the likely focus areas of the upcoming CIGF; and * whether there are any specific issues the Caribbean region ought to be focusing on. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 363: Breaking the stigma of poor customer support in the Caribbean, with Michael Mullings of ChatFlow
08/06/2025
ICTP 363: Breaking the stigma of poor customer support in the Caribbean, with Michael Mullings of ChatFlow
At the forefront of an organisation’s relationship with its customers, the customer service department is not only critical in leading that engagement but also in driving business efficiency and effectiveness. With Michael Mullings, the CEO of ChatFlow, a Software as a Service company providing sentiment-aware customer support, Michael discusses, among other things: * how he got from BPO to becoming a tech entrepreneur; * the problem ChatFlow is trying to solve; * the factors that contribute to customer satisfaction; and * the advice he would give his younger self. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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ICTP 362: 2025 Expert Insight update on cyber threats and security in the Caribbean, with Lt Col Godphey Sterling of Jamaica CIRT
07/30/2025
ICTP 362: 2025 Expert Insight update on cyber threats and security in the Caribbean, with Lt Col Godphey Sterling of Jamaica CIRT
In the third instalment in our Expert Insights series on cyber threats and security for 2025, we are joined by Lieutenant Colonel (Retired) Godphey Sterling, the head of the Jamaica Cyber Incident Response Team (JaCIRT). Our conversation with Colonel Sterling covers, among other things: * how JaCIRT operates and the attitude towards cybersecurity (and the CIRT) in Jamaica; * the cyber threat landscape in Jamaica; * the challenge of maintaining a uniform level of security across large organisations or bodies; and * what Colonel Sterling means by “security by obscurity”. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page ( Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – Instagram – Twitter – LinkedIn – Join our mailing list: Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
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