Secure Connections Podcast
Join Julian Lee, EChannel News Publisher when he catches up with todays leading cybersecurity experts. The current threat landscape, the newest bleeding edge tools and effectively securing todays IT environments.
info_outline Cybersecurity Staffing 03/08/2023
Cybersecurity Staffing sits down with , Managing Partner, to discuss industry trends and what we have been seeing with recent layoffs in technology. The mindset and objectives of companies coming out of the pandemic and in some cases reversing course on directions taken over the past three years. What are growing start ups doing to develop their company cultures to attract candidates and always be recruiting top talent in all areas of the business.
info_outline The AI (ChatGPT) Threat 02/22/2023
The AI (ChatGPT) Threat The launch of ChatGPT and other AI platforms coming online has moved us truly into the Wild West of cybersecurity. has a very sobering conversation with , CEO at about bad actors are turning these tools against us. Patrick explains that we need AI to combat and secure against these rapidly advancing AI threats.
info_outline 2023 IT Channel Forecast 01/04/2023
2023 IT Channel Forecast In case you missed it, back in December sat down with , Chief Analyst with to discuss the tectonic shift that has begun in the IT industry. With talk of a recession on the horizon in 2023, how will this affect IT Service Providers? Will technology pull us through like it did in 2008? Jay tells us, opportunities are abound in 2023 and he looks forward to many success stories in the coming year! Join us in Phoenix February 16 & 17 to learn how you can get ahead of the shift and drive business success in 2023 and beyond! For the original post on E-Channel News and summary from Julian visit
info_outline 2022 Cybersecurity Renaissance 12/22/2022
2022 Cybersecurity Renaissance As 2022 comes to a close, has a sobering ‘State of the Nation’ chat with , Senior Director of Security and Compliance with . We’ve come a long way which Matt describes as a cybersecurity renaissance; however we have a long way to go. What’s ahead for 2023 and where do we, as an industry need to focus in order to succeed?
info_outline Journey from MSP - MSSP 12/07/2022
Journey from MSP - MSSP is joined by Technology Leader and IT Channel Veteran, , Co-Founder and CEO at and Channel Chief at . Juan gives us his three keys to success in evolving your IT Services business in today’s crazy cybersecurity landscape. Some great stories and examples from when he built his MSP business and made the shift to MSSP. You can catch up with Juan at our upcoming Cybersecurity Expo in Phoenix, February 16 & 17. at Connect with Juan on and check out what he is doing now at .
info_outline Zero Trust Can Be Seamless 11/23/2022
Zero Trust Can Be Seamless There is still some fear out there about implementing Zero Trust environments and what exactly that means for SMB customers. pulls back the curtain with , CEO about what exactly a Zero Trust solution looks like. You simply can’t secure what you can’t control and it really can be a seamless solution. Danny gives some great examples and stories from the field where Zero Trust has hardened an environment and protects against active attacks on a regular basis. For more information on or to schedule a free demo you can visit them in our or by going to and click on Book Demo.
info_outline Partnership Challenges 11/02/2022
Partnership Challenges changes gears from cybersecurity this week to take a deep dive into the vendor partner relationship with , Chief Partnership Officer at . Desmond unpacks the challenges both sides face in this B-B relationship with his 3 main hurdles. Lack of Confidence Flat Engagement Unpredictable Performance By better understanding both sides of the partnership, Desmond gives some great insights for MSPs to more effectively grow and strengthen vendor relationships in order to achieve the ultimate goal of a mutually beneficial partnership in order to drive results and growth. #MSP #ITChannel #bettertogether #IoTSSA
info_outline API and APP Security Vulnerabilities 10/19/2022
API and APP Security Vulnerabilities has a sobering conversation with , Founder, and , CTO, about the depths of vulnerabilities we face today with more and more reliance on API and APP usage. tells us ‘If you don’t know, you can’t do anything…Understand the infrastructure’. Start up innovation and speed to market with functionality has created holes where data isn’t properly sanitized…Data in Apps and APIs isn’t protected the same way or with as much vigor as network data. explains ‘Real time pushing and pulling of data we didn’t have 10 years ago’. Check your apps with this Vince mentions Keep this conversation going with and next week at our by visiting
info_outline Journey from MSP to MSSP 10/05/2022
Journey from MSP to MSSP go all in with the IT Channel supporting MSPs and the SMB market. talks with Provider Elevate, Leader of Global MSP for , and Business Development Manager, on the current state of cybersecurity and the IT Channel. Michelle tells us that a recent survey showed, only 50% of IT Service Providers are properly insured against a cyber attack/event. This tells us that we have a long way to go getting the market up to speed and out in front of the bad guy. The journey from MSP to MSSP, post pandemic, every company is now a tech company – they require, networking, IoT, collaboration and security to keep their businesses running. Keep this conversation going with Cisco at our upcoming by visiting
info_outline Customer Experience is Critical 09/28/2022
Customer Experience is Critical From musician to IT Exec, , CXO at takes a deep dive with into growing an MSP into a thriving business. Luis has built and sold two IT Services businesses, worked on the vendor side of the equation and now defines himself as an MSP Advocate. All while still finding time to tour with Shakira for 6 months playing keyboards! talks about the nuances between loving tech and loving helping people with tech. Its all about creating an effective customer experience and focusing on the areas to scale and grow your business from the beginning and integrating into your company culture. Some excellent ideas and tips in this episode so be ready to take a few notes. You can connect with Luis through or him directly at
info_outline Evolution of EDR 09/21/2022
Evolution of EDR catches up with , VP of Product Management with to talk the evolution of EDR and what are doing to make it easy for channel partners to implement and manage. With the implementation of Machine Learning and AI, EDR solutions continue to get more and more robust in their protection.
info_outline Managing Cyber Risk 09/14/2022
Managing Cyber Risk , Co-Founder and CEO at sits down with to discuss leveraging cyber insurance to secure both you and your customers. One size certainly doesn’t fit all and a risk assessment is needed for each individual customer environment. For more information about Datastream you can visit and connect with them in our or visit their website You can also catch up with Andy at our upcoming October 26 & 27 where he will be speaking about making Cyber Insurance work for you and your customers. Reserve your spot today and keep the conversation going.
info_outline Backups Evolved 08/17/2022
Backups Evolved After a short summer break we are back! , Channel Chief with catches up with to talk about his new role. Matt explains ‘Hackers aren’t looking at breaking into yesterdays or even today’s technology and environments, they are looking at tomorrows’. Redstor is that evolved BDR solution, leveraging AI technology among others and Matt couldn’t be more excited about helping to bring this solution to the channel. His infectious excitement explains that Redstor are investing all resources on an ongoing basis toward continually buttressing their BDR environment to stay ahead of the bad actors. Matt talks about some jaw dropping reactions from MSPs during a demo. To schedule yours you can connect directly with Matt through our or email him directly at
info_outline Cyber Incident Planning - Part II 06/15/2022
Cyber Incident Planning - Part II , Head of Channel & Market Research with follows up with Technology Legal Expert, and CEO of , for a deeper dive in Cyber Incident preparedness. Insurance driving cybersecurity conversations and managing risk. Clarity and managing expectations with well documented audit trails. The basis for any and all left of boom planning. If you want to hear more you can follow Brad’s, and Andy’s, Podcasts at:
info_outline Cyber Incident Planning 05/18/2022
Cyber Incident Planning We’ve all heard that its not a matter of ‘if’ but ‘when’ we will find ourselves on the wrong end of a cyber incident. , Head of Channel & Market Research with joins Technology Legal Expert, and CEO of , for a round table on the importance of having a clear and concise Cybersecurity Incident Response Plan in place and up to date. Establish accountability, responsibilities and expect these plans will need to spring into action at the most inopportune times. Incorporate honest and open conversations with customers in order to properly manage expectations. Brad explains that we need to clearly define our roles and responsibilities regarding services provided vs. services facilitated and how these will each be handled should there be an event. Conversations that need to happen before an incident, not after. Definitely a conversation we will keep going and digging deeper on future episodes, however in the interim you can get more on the topic now by following Brad’s, and Andy’s, Podcasts at:
info_outline Reactive to Proactive Cybersecurity 05/11/2022
Reactive to Proactive Cybersecurity , CEO at tells us ‘Control your cybersecurity’ when catches up with him. When you are controlling your security, you are out in front of it, not chasing it and Danny tells us that apart from the fundamentals, this should be the first step to securing environments not the last. The result, beyond better security is also better IT Hygiene as a whole. For more information on or to contact , you can visit them in our .
info_outline Digital Transformation Security 04/27/2022
Digital Transformation Security discuss IoT Implementation and securing the massive breadth of Digitally Transformed infrastructure with , Sr. Product Manager, . Robert talks about the digital divide and where MSPs fit into the mix in order to secure the rapidly evolving fabric of interconnected devices. is a Live Distinguished Speaker and has spoken at Hannover Messe Industrie, S4 industrial security conferences and RSA. He authored the security architecture portion of the 2019 iNEMI Manufacturing Roadmap, and is a co-author on multiple industrial deployment guides.
info_outline Allow All to Deny All 04/20/2022
Allow All to Deny All A peak inside the platform, talks with Founder and CEO, and COO, about location-less IT Architecture. Implementation and best practices with IoT devices to Zero Trust frameworks. You can connect with Zane or John through our or their website at cytracom.com
info_outline Break the Cybersecurity Cycle 04/06/2022
Break the Cybersecurity Cycle , Founder and CEO at has a very frank conversation with about the challenges we face with cybersecurity and gives us a fresh and clear perspective on how we can win this fight. Protecting against Ransomware Bounties to insiders and how application white listing gives more control to IT departments against rogue attacks. Breaking the cybersecurity cycle of continuing to allocate increased security budgets to areas and tools that aren’t the most effective in todays landscape. From creating transparency in cybersecurity to implementing and adopting proper frameworks, gives us much to think about and consider.
info_outline Leveraging Cyber Insurance 03/23/2022
Leveraging Cyber Insurance , Co-Founder and CEO at talks with about having wholistic risk conversations with customers. When utilized properly, Cyber Insurance will leverage your security posture with customers…It isn’t a replacement of any tools in your stack, rather an integral cog in buttressing business operations. Andy gives us a few mind blowing stories from the insurance side that we are looking forward to hearing a lot more of on their upcoming Podcast called ‘The Cyber Crime Lab’. Stay tuned! For more information about Datastream you can visit and connect with them in our or visit their website You can also catch up with Andy at our upcoming , TX, March 30 & 31 where he will be speaking about making Cyber Insurance work for you and your customers. Reserve your spot today and keep the conversation going.
info_outline Cyber Risk...From Pandemic to World Conflict 03/16/2022
Cyber Risk...From Pandemic to World Conflict , Sr. Communications Specialist with , has a timely discussion with three channel veterans about the changing landscape and what IT Service Providers need to do in order to keep ahead of today’s threats. Not a ‘Women in the Channel’ production, rather a sobering conversation from three pros, , Global Channel Community Evangelist with , , Channel Development Manager with and , Chief Channel Evangelist with . A sobering and heart felt conversation on what their organizations are doing to assist with the current conflict happening in Ukraine and the resulting increased cybersecurity threats. Way too many resources in this one to list so have a pen and paper handy. An excellent reset conversation on training, coming together as one and continuing education for us all. tells us ‘We all have big shift challenges.’ You can catch up with them all at our upcoming , TX, March 30 & 31 at the Austin Downtown Marriott. Reserve your spot today and keep the conversation going.
info_outline Adoption of Advanced Cybersecurity 03/09/2022
Adoption of Advanced Cybersecurity sits down with , Global Product Marketing Manager with to discuss the maturation of the SMB and adoption of advanced tools in their security stacks. While AI and ML solutions continue to evolve and harden, the SMB are widely embracing and recognizing the high priority of cybersecurity in their businesses. For more information about Vipre you can visit and connect with them in our or visit their website
info_outline Leveraging Cybersecurity Vendors 02/16/2022
Leveraging Cybersecurity Vendors MSP vs. MSSP and what does that look like for IT Service Providers? The fact is that cybersecurity must be part of all service contracts in today’s environment. , VP of Global MSP at joins to discuss leveraging vendor relationships in order to effectively service and secure your clients. shares a staggering Gartner stat ‘96% of Cloud Breaches are due to misconfiguration’. Leveraging vendor expertise and tools to close up these gaps while also growing your business is critical to success for IT Service Providers with limited resources. Using a great Hockey analogy, he tells us ‘Go to where the puck is going to be, not where it is’. Scott also has an affinity for building back yard hockey rinks…we got a shot of the 21/22 rink, however he wasn’t as giving when we asked for a picture of the broken nose and two black eyes!
info_outline Cybersecurity Implementation 02/02/2022
Cybersecurity Implementation With so much focus around cybersecurity over the past few years and looking ahead to escalating threats in 2022 and beyond, its easy to lose focus on how Managed Security fits into our current stack. The evolution of the IT Service Provider began with Break Fix, then to a recurring revenue model with Managed Services and now Managed Security. What is the mindset of our customers and how do they view IT Services? , CXO at , talks with about shared responsibilities with customers and growing along side them. see’s the next logical step over the next few years as continued evolution into a trusted business advisor and partner. They give us some great insights and ideas around making this evolution by looking at it from the client’s perspective. Taking periodic 10,000 foot views of your business and offerings are critical to growth and long term success. They give us a fresh perspective in this episode which all IT Service Providers will interpret a little differently depending on where they are in the evolution, however great ideas that apply to us all.
info_outline Lean in & Engage 01/26/2022
Lean in & Engage , Sr. Communications Specialist with , pays us a visit for a guest podcast with new member , Global Channel Evangelist with to discuss the power of community. Michelle continues to be a strong advocate for advancing women in technology and mentoring both men and women to excel and succeed in this industry. She gives us lots of resources to check out in this edition, however encourages you to check out the Cisco Elevate Community and some great presentations from their last virtual event.
info_outline Cybersecurity Talent 01/19/2022
Cybersecurity Talent Ryan talks with Guillaume Boisvert, Director of Product Innovation at Sherweb about tackling the HR Challenge for IT Service Providers. Finding cybersecurity talent is at the top of the list for MSPs trying to scale their business. Guillaume tells us that adding headcount is not necessarily the answer…Objectives can be accomplished by balancing out job functions, training from within or adding new tools to make you more efficient.
info_outline The Cybersecurity Conversation 01/12/2022
The Cybersecurity Conversation Ryan catches up with Amelia Paro, Business Development Manager with ID Agent to discuss the Sales Conversation and breaking through the SMB. ‘Tell a story to sell without selling’, Amelia tells us. Move the needle by invoking an emotional response from your prospects.
info_outline 2022 Cybersecurity Responsibilities 12/30/2021
2022 Cybersecurity Responsibilities Brad Gross, Technology Legal Expert, looks into the crystal ball with Ryan to discuss what lies ahead for IT Service Providers in 2022 and beyond. High points that are going to affect providers and how these can affect services and your business moving forward.