The K.P. Wee Podcast

The K.P. Wee Podcast is a podcast about sports by a teacher/writer just looking to inspire, with guests from various sports backgrounds sharing stories and perspectives. The goal is to inspire and share amazing tips, reflections, and stories about sports.

Episode 93: Pete Steinberg, Former Olympic Rugby Coach & Author of "Leadership Shock" 05/01/2024

Episode 92: Baseball Talk with Totally Goated's Brett Hawn 04/09/2024

Episode 91: Sports Betting 04/06/2024

Episode 90: Keith O'Brien, author of "Charlie Hustle" 03/31/2024

Episode 89: "How ready are students to face their next step upon graduation?" 01/22/2024

Episode 88: Michael Unger, aka UDeck1990 01/02/2024

Episode 87: "Are today's high school seniors ready for college?" 11/27/2023

Episode 86: "Sports Broadcasting" - with guest host Stan Markotich (former News Director at CJIV Radio) 10/24/2023

Episode 85: Postseason Baseball Talk with Totally Goated's Brett Hawn 10/12/2023

Episode 84: "Sports Myths" - with Guest Host Stan Markotich 09/14/2023

Episode 83: Hockey Historian/Writer Todd Denault 08/31/2023

Episode 82: "Customer Service" - with guest host Stan Markotich, Part 2 07/11/2023

Episode 82: "Customer Service" - with guest host Stan Markotich, Part 2 In Part II of back-to-back episodes about all things customer service, Guest host Stan Markotich and podcast namesake K.P. Wee swap thoughts on what so many of us are experiencing in our everyday lives as consumers. Is the standard acceptable and, even if it isn’t, is that something we have any power to change? K.P. recalls his experiences as a frontlines customer service rep, including some pretty astonishing (and contradictory) training messages that you won’t want to miss. You’ll remember these customer management “tips” the next time you call one of those 1-800 numbers with a problem to report! The co-hosts bring humor to their practical (somewhat bleak) take on how things have evolved and our expectations as a buying audience have been reset. Could it be that our hands are tied? If complaining about shoddy customer service means you’re hurting someone’s feelings or whining about so-called “first world” problems, then is the only alternative to accept it and move on? We shall see how long people are willing to put up with food deliveries full of leaky containers, empty store shelves and phone reps who are trained to shine us on – and avoid giving a refund at all costs. Learn what your cohosts think on this fun, if sobering, look at the world of customer service! Click if you would like to hear previous episodes of the K.P. Wee Podcast If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram . KEY TOPICS: Fans Revolt! How a recently rain-delayed Cubs game demonstrates the power of sports “customers” to voice their displeasure with poor customer service: Twitter outrage at Fox Television’s programming choices. Complaints about Cubs communications’ failure to direct viewers an outlet where they could view the game when it finally took place. Lack of social media or scoreboard updates for those at Wrigley Field awaiting news on the status of the game. Customer Service Supply Chain: Stan reflects on how honoring (and understanding the concept of) demand plays a key role in delivering loyalty and consumer satisfaction. Training is Key: Based on personal experience, K.P. reflects on what he was taught about customer service and how the system fails. A couple of gems: Always treat customer interactions as a negotiation. Be genuine to the people you work with, but it’s okay to be aloof or uncaring towards customers because they’re only temporarily passing through. The “Tragic” Words Customer Service Trainees are Taught Not to Say: Hold on. Hang on. Just a second. Let me pull you up. Have to ... That’s against company policy. The truth is … To be honest … I’ll try. Hopefully … She’s not here right now. (As opposed to she’ll be back at 3p.) Calm down. Calling Out Customer Service Contradictions: Reps are taught to be both authentic and also to blow off customers. Reps are taught to be respectful and empathetic to customer complaints while also being told to treat customers as children to be managed. More From K.P.’s Training Notebook Full of Mixed Messages: Don’t cut anyone off. Don’t be robotic. Be friendly. Don’t try to impress. Don’t talk about yourself. Show that you’re relaxed and open to chat. Ask open-ended questions. Don’t use the usual conversational icebreakers. No more than three pauses or instances of dead air in the first five minutes. Don’t interrogate. See how they open up. Know a little about everything so you know what to say. Don’t control the conversation. Getting to the Truth: Is the real goal of customer service just to move things off the shelves? About the role of manipulation in inducing and managing demand. What It Means: If a customer service rep. isn’t saying anything it may be because they don’t want to agree with a complaint or open up the possibility of a demand for a refund. Two-Way Street: How K.P. negotiated the politics during his stint as a rep. and the ways in which it was a model of customer service within customer service. Lessons on “The Dodger Way” from Bill Shumard, former CEO of Special Olympics: Return every phone call within 60 minutes. Return every piece of mail within 24 business hours. When you make a mistake, own it. Treat everybody – nobody who they are – with the respect they deserve. Era of Accountability: About the shift away from work cultures that emphasized taking responsibility and advancing good will towards today’s commodified indifference. Good Will: A thing of the past and casualty of a dismissive customer service culture? Not a Good Look: Stan shares his negative impression as a customer when he recently stopped to pick up a few things at a store with pervasively empty shelves. Parting Thought: Why it’s tough to be a squeaky wheel when it comes to customer service – and whether there’s anything we can do about it!? KEY QUOTES: “You can make the case that the (Cubs) fans who were at the ballpark were let down in terms of customer service … because they weren’t notified as to when the game was actually going to start.” (K.P.) “Customer service in that instance? Nonexistent! … We’re heading completely in the wrong direction when it comes to good customer service.” (Stan) “Basically (customer service) emphasizes listening or letting the other person talk or vent or release emotion and responding with empathy. Don’t be a robot.” (K.P.) “We’re heading towards the idea the consumer or the client or the person coming into your shop has no free will and no agency. In other words, you’re using customer service as a way of manipulating.” (Stan) “I think we’re living now in a universe where if you make a mistake, blame somebody else. Or say it’s not my fault. Or question the person who pointed out the error.” (Stan) “I remember the negative experiences a lot more than any positive experiences. I don’t know if you’re always trying to find fault with or blame other people … but I just remember those unpleasant experiences.” (K.P.) “Things basically have to get to the point where reforming is not really possible and … an alternative eventually presents itself. But the old or current way just has to literally implode.” (Stan) “I think eventually things will change but sadly and unfortunately … in the short term I don’t think things will get better.” (Stan) Further Resources/Relevant Links: Learn more about , the online sports and casino betting website. about why strong customer service is a worthwhile investment. More about Bill Shumard’s thoughts on “The Dodger Way” in K.P.’s book, About Guest Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. Follow Our Guest: Stan About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/27429363

Episode 81: Sports Talk with Totally Goated's Brett Hawn 07/01/2023

Episode 80: "Customer Service" - with guest host Stan Markotich (former News Director at CJIV Radio) 06/26/2023

Episode 80: "Customer Service" - with guest host Stan Markotich (former News Director at CJIV Radio) In this first of a K.P. Wee Podcast two-parter, Guest Host Stan Markotich invites K.P. to join him in an unvarnished look at the state of customer service today – from the customer’s point of view. Avid sports fans may keep buying tickets even when their teams disappoint, but can big business employ sloppy practices and still expect that same kind of blind brand loyalty? For many of us, today’s shoddy standards and neglectful customer service are just a fact of life; part of our consumer landscape. But this conversation asks: Does it have to be that way? Do we patrons deserve (and can we demand) better? There are systemic factors that have conditioned us to expect late or no-show technicians, disengaged retail clerks or food deliveries that arrive either cold or late – or not at all. As K.P. underscores, most service workers are doing their best and often feel undermined on the job. It’s understandable at many service workers feel squeezed, angry, or tempted to express their individuality on TikTok. The question is whether we – as a society – will continue to say okay to impersonal, unprofessional, even hostile treatment. “We have as a whole accepted this kind of lack of service that we are receiving and that’s unfortunate,” says K.P., who attributes some of the deterioration to pandemic dislocations and outsourcing gaps. Together with Stan, he sees a definitive trend but there’s still hope. Why? Because at some point people might develop a nostalgic yearning for reliable, kind, personalized service. “Maybe the only way (current customer service standards) are going to change is if eventually somebody offers something in the way of a counter-programming,” says Stan. Maybe it’s time to study the kinds of total fan experiences (and player personalities) that foster diehard loyalty because (with thanks to the ) nothing compels repeat business and customer satisfaction more than that special feeling of being “where everybody knows your name – and they’re always glad you came!” Click if you would like to hear previous episodes of the K.P. Wee Podcast If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram . KEY TOPICS: Customer Service Nightmare: K.P. shares his recent experience with an internet service provider repeatedly disregarding his schedule, wasting his time, inaccurately tracking and billing – and miscommunicating at every step along the way! Stan Relates! Crazy tales of negligent customer service are all too common! Is There a Root Cause? Cost-cutting measures? Subcontracting rather than hiring full-time employees? Brands that don’t invest in the actual infrastructure required? Workers who are just biding time and don’t feel invested in the job? Tip, Please!? About the pitfalls of ordering food for delivery – especially if you’re trying to coordinate the timing with a break from work! Late. Lost. Even cancelled! Who’s to Blame? How outsourced systems are prone to over-complicate the basic communications and processes necessary to get the job done. TikTok Nation: About K.P.’s theory that some poor performers are intentionally rebelling as a way to seem original, individual, or worthy of social media attention. Team Play: How the prevalence of outsourced employee functions can undermine the quality of products, services and their delivery – whether in the context of a sports operation, a retail chain, or restaurant franchise. Time for a Closer Look? Why it would make sense to examine customer service operations across a range of companies to see which are benefiting from subcontracting various functions, especially outward facing interactions! The Human Side: K.P. acknowledges the challenges large and small that delivery people face (including a fender-bender that recently delayed his meal delivery). Other Examples of Poor Service: Drivers who offer no hello, instead chatting with a friend on the phone. Clerks who look away and refuse to engage or provide direction. Workers who react to questions with hostility. Anyone who fails to smile and act with baseline courtesy. RIP Small-Town Charm? K.P. and Stan muse on the way Main Street mom-and-pop shops have given way to far more impersonal chain outlets. Pandemic Cracks: How the lockdown accelerated business breakdowns and exposed workplace-related issues. What’s the Big Deal? Well, there are many reasons to miss the levels of service (and civility) we knew as a society in the past! What Can We Do? Just as fans continue to support sports teams, even when they disappoint, customers are likely to continue supporting businesses – even when their customer service disappoints. The norms tell us: Stop whining and move on! Everything That’s Old is Eventually New Again? At some point (we can hope) the outdated notion of personalized customer service will become the new big thing! Hockey As Metaphor: Part of what drew Stan to professional hockey was the holistic connection between not only high-level performance but articulate, personable players – who communicated hustle, passion, and a commitment to the fans. KEY QUOTES: “(Poor service) is becoming so common that we think we should just accept it as a way of life … We’ve accepted it as a normal thing.” (K.P.) “There’s a whole generation growing up who are being conditioned to expect this kind of horrific service – not only accept it but believe it’s good or cutting-edge service when very often it’s lousy.” (Stan) “I’m guessing that sometimes employees in the service industry just want to do something different and not follow the rules of customer service ... They want to put themselves on TikTok and show off that they have their own individualism.” (K.P.) “If you’ve got multiple choke points where everybody or somebody is a disgruntled employee then the issues and problems are magnified.” (Stan) “Our expectations are that certain minimal standards will be met … but certain models may actually be driving customers in the opposite direction.” (Stan) “We’ve created systems that are so poorly conceived that even when, we try to fix the problem in order to maintain the system, it will just make it worse.” (Stan) “You don’t get that ‘everybody knows your name’ kind of thing ... Times have changed and not for the better.” (K.P.) “It seems that our society has accepted this level of mediocre service … We have as a whole accepted this kind of lack of service that we are receiving and that’s unfortunate.” (K.P.) “People try to brainwash to just accept it and move on … People say, ‘You’ve got your internet, you’ve got your food, you’ve got everything. Just stop whining!’ That’s what we’ve been trained to tell each other.” (K.P.) “Maybe the only way things are going to change is if eventually somebody offers something in the way of a counter-programming … a way of doing something that’s so old that it looks new to the current generation!” (Stan) About Guest Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. Follow Our Guest: Stan About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/27279474

Episode 79: Upper Deck 1990 Baseball Card Collector Michael Unger, Part 9 05/30/2023

Episode 78: ESPN Content Producer Paul "Hembo" Hembekides 04/02/2023

Episode 78: ESPN Content Producer Paul "Hembo" Hembekides Are you a certifiable Sports Dork? If so, then you’re in for a treat with this episode of The K.P. Wee Podcast. Featuring Paul Hembekides – or “Hembo,” as he’s known around ESPN – the stats, history, and data points are coming fast and furious. A content guru whose research nuggets are showcased regularly on the ESPN morning show “Get Up!”, Hembo is giving us a peak into the new book he has written with his ESPN radio co-host Mike (#Greeny) Greenberg: Join K.P. and his special guest host, sports business consultant Jason Takefman, for a nonstop tour of the sports world’s most significant numbers from 1 to 100 – who owns which, why and from what arena? You’ll learn how working in the industry changes your fandom (which it definitely does, but not necessarily for the worse) and the “excruciating” decisions Hembo and Greeny had to work through in making tough calls sure to stir controversy. Consider numbers like #7 or #4 or #21 and the overlap in how they’ve defined careers across professional sports and teams. It’s all up for debate! Sports dorkery doesn’t get much purer than this – or more fun! Ready to see where your favorite numbers shake out? Click to learn more about and purchase Hembo’s new book, And if you would like to check out The K.P. Wee Podcast archives and listen to previous episodes. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram . KEY TOPICS: Making It Happen: Hembo recalls how his co-author Mike “Greeny” Greenberg lit the fire (and the two easily netted a publisher) for their joint effort, Hembo’s Favorite Thing About the Book: There are 100 chapters but only 56 are occupied by an athlete’s jersey because the authors also pegged numbers that represent records (like Wilt Chamberlain’s 100), years (like ‘72 for the Dolphins) as well as rivalries, car numbers and an important distance (a legendary marathon winner). Keeping It Honest: While researching the book, Hembo stayed focused on compiling an objective historical record that was unbiased towards his personal favorites. In Pursuit of Joy: Why Hembo feels it’s important to keep sports in perspective as what they are – something meant to be savored and enjoyed! On the Job Learning: Being immersed in the world of sports has actually prompted Hembo to take the whole thing less – not more – seriously. He sees it for what it is! The Greatest Thing Ever: How watching the Phillies’ Rhys Hoskins bat a magical homerun took Hembo back to the “guttural glee” of childhood. Never Quite the Same: For all the dopamine rush of his experience working in sports, there is an undeniable change in Hembo’s relationship to fandom. Not better or worse. Just different. The Numbers Game: About weighing (and debating) who got to own which numbers (like #21, #4, #11) in which sports and why. Navigating the Publishing Process: The level of granularity and density of information in Hembo’s work insulates him against too much tampering on the part of copy editors. Favorite Chapters: For Jason, Chapter 8: Because it was so wrong! Cal Ripken Jr. owns that number! (There’s a backstory as to how the authors settled on Kobe Bryant.) For K.P., Chapter 26: Because it was a non-jersey-related choice that felt refreshing, surprising and interesting! For Hembo: Chapter 56: Stands out because it was the most excruciating, choosing between Joe DiMaggio and Lawrence Taylor. “It makes the book so fun!” Check out Hembo’s book, which is brand new this spring, . Perfect for the sports nerd in your life! KEY QUOTES: “I really made my bones in this business as a researcher, as a numbers guy, as a stats and information person.” (Hembo) “It’s not just an athlete owning a number in terms of a jersey number. There’s also seasons in there, number of sports championships and titles.” (K.P.) “To me sports is very intimate … People’s fandom is very different. I’m a believer in the integrity and sanctity of people’s fandom.” (Jason) “Sports are meant to be a joy and they serve no other purpose … Ultimately sports don’t really matter. Sports are trivial and if you can’t enjoy (them), then what’s the point?” (Hembo) “Sports are a great place to work but just know that – if you do – your fandom is going to change. It doesn’t necessarily mean your fandom is going to suffer, but it does mean that your fandom is going to change.” (Hembo) “You’re in the Sports Dork Society … and I 100% believe in you. I am also a Sports Dork and appreciate the work and thought that goes into (your research).” (Jason) About Our Guest Co-Host: Jason Takefman provides consulting services in the areas of Sports Management, Representation, Sponsorship and Advisement. His expertise includes TV/Media Contract Investment, Negotiation, & Management; Event Marketing; Local, National, and Global Media Buying; Acquisition; Ticket Sales & Ops; and Community Relations. Jason also invests in and advises small start-ups focused on developing tech platforms for customer service and sports. Follow Our Co-Host: | About Our Guest: Paul is a content producer at ESPN for the morning show “Get Up!” as well as a co-host on ESPN’s #Greeny radio program. Previously an athletic communications assistant at La Salle University, where he obtained a Master of Arts in education, Paul was also a sports information intern at his alma mater, Cedarville University. Most recently he has co-authored (with Mike Greenberg) Follow Our Guest: | | About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/26415876

Episode 77: "Best of" Episode 03/10/2023

Episode 76: Upper Deck 1990 Baseball Card Collector Michael Unger, Part 8 02/09/2023

Episode 75: Steven Cockram, Performance Mindset Coach, with hosts Stan Markotich and K.P. Wee 01/22/2023

Episode 75: Steven Cockram, Performance Mindset Coach, with hosts Stan Markotich and K.P. Wee In this episode, New Zealand-based performance mindset coach Steven Cockram re-joins the podcast for a follow-up with co-host Stan Markotich and regular host K.P. Wee. SUMMARY: Whatever we do in life, mindset matters! And that’s why it’s the focus of Steve Cockram’s highly successful practice. As a performance coach, he helps clients stretch, grow and reach ambitious goals – both as athletes and as humans. Host K.P. Wee and his special co-host, Stan Markotich, invite their guest to share insights gleaned over his years as a high-level rugby player and trusted advisor to top competitors across the gamut of sports. Based in New Zealand and part of the fitness industry since the age of 17, Steve incorporates sports psychology to help clients uncover blocks often rooted in past relationships and personal history. Working on a perceptual and empathetic level, he coaxes athletes into deeper motivation by helping them to understand motivations, challenges and barriers like Impostor Syndrome or performance anxiety. You’ll learn about the overlap between the mindsets and behaviors of aspiring athletes and burgeoning authors (more than you might imagine) and discover how Steve builds trust (and favorable outcomes) through transparency, communication and a willingness to change course when necessary. Join us to find out what zone you’re in – Comfort, Fear or Growth – and why uncovering your core beliefs (especially those that do not serve) can make all the difference when it comes to overcoming setbacks and averting disappointment out on the playing field and everywhere else in life! Click if you would like to hear previous episodes of the K.P. Wee Podcast or if you’d like to know more about the many books he has authored. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram KEY TOPICS: Steve introduces himself and explains what distinguishes his work as a mindset coach focused on relationships and personal history as a tool for athletic transformation. Different sports attract different types of personalities, but triggers for things like Impostor Syndrome and performance anxiety are universal. About the three zones in which Steve works: Comfort Zone. Fear Zone. Growth Zone. Two components of averting failures and overcoming setbacks: Bring a growth mindset (drive, desire, dedication and discipline) to the examination of mistakes. Manage expectations to enable clarity, flexibility and a reset. A closer look at divergent athletic styles: Coaches are in a unique position to understand the goals, motivations and psychology that individual players bring to their sports. Sometimes expectations align, and sometimes they don’t. And that’s okay! Steve recalls an example of an athlete with whom his style of performance coaching was not a fit. Part of Steve’s success is his transparency right out of the gate with clients in terms of his approach, style and the program’s interactive, personal elements. How common vocabulary deepens client communication and worksheet reflections. The elements that Steve emphasizes in building trust and accountability include: Honesty. Sharing. Empathy. Openness. Vulnerable. The Root of Impostor Syndrome: Steve believes it the result of going through a process multiple times in which you feel you’ve fallen short or failed to achieve. The result for many is feelings of: Pain. Isolation. Self-doubt. Exclusion from community. Steve’s prescription for overcoming Impostor Syndrome: Consistently demonstrate to yourself a base-level ability to perform in an environment where you don’t feel comfortable and, over time, deep feelings of competency and self-empowerment will naturally follow. Writers Are No Different: Like athletes, those who pursue the written word experience setbacks and self-doubt on the way to honing their craft and reaching for the peaks. Loner Athletes: Steve asks probing questions to open up a conversation about how family ties (or lack thereof) impact development and can be processed to advantage. Fundamental Elements of Steve’s Program: What is your “why”? What does your support network look like? What roles and responsibilities define your life? How can we create a program individualized to your identity and goals? About how Steve uses personalization to help athletes separate their identity as an athlete in training/competition from other roles (such as partner or parent) in life. What it looks like to nurture talent, opening up an entire set of possibilities (and growth) for people both personally and professionally, as athletes and as students. Changing Course: Steve is a big fan of pushing boundaries and resetting when necessary to accommodate limits and achieve overall goals. Why Steve’s commitment to being iterative and flexible inspires understanding and trust in clients – getting them the results they want and deserve! KEY QUOTES: “For me as a mindset coach, it’s about being a transformational coach rather than a transactional coach.” (Steve) “You treat (athletes) as individuals in terms of what it is they want to achieve; their No. 1 aim by being on that team. What is it they’re wanting to bring?” (Steve) “An integral part of my service is that all my core values shine through all the time. And the minute they don’t, there’s something wrong.” (Steve) “Mastering Impostor Syndrome is a process. There is no quick fix. It’s not just a click your fingers and it’s done. And that’s all to do with fear of failure.” (Steve) “You see that mentality or mindset of Impostor Syndrome everywhere. You see people essentially turning themselves into actors instead of academics or writers.” (Stan) “Students preparing for Advance Placement exams feel nervous. They’re turning in these essays that they know will determine their future in terms of getting into a good university or college. So they get nervous … even if they’re top students!” (K.P.) “Every time I nearly put my foot over the threshold, I will consciously bring it back. And where (athletes) weren’t necessarily wanting to open up with certain information, they give it to me because they start to understand what process I’m following.” (Steve) “I always check myself after three or four sessions on the same topic just to make sure I’m in the right space to get the best information to help (clients).” (Steve) ABOUT STEVE: Steve’s passion for coaching, training, and educating originates from his enjoyment and satisfaction in helping clients & athletes to achieve their specific goals, whilst making positive and sustainable changes to their performance, health & psychology. Working with a number of professional athletes across different sporting fields through specialized rehabilitation, nutritional and pre/post competition programs, Steve has been on a progressive journey that has enabled him to work with some amazing industry professionals. FOLLOW STEVE: Website: ABOUT STAN: About Guest Host Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/25665540

Episode 74: R-E-S-P-E-C-T & More Workplace Tales of Caution 12/11/2022

Episode 74: R-E-S-P-E-C-T & More Workplace Tales of Caution It’s one of those things we were all supposed to have learned in kindergarten, right? When it comes to R-E-S-P-E-C-T, we should strive to treat others as we would like to be treated! While the concept seems basic, this episode of The K.P. Wee Podcast explores the many ways in which fundamental decency is often lacking in our workplaces and society at large. Guest Host Stan Markotich invites K.P. Wee, author and educator, to share on-the-job experiences that capture the negative impacts of treating others unfairly … or worse! Sharing recollections of former colleagues who demonstrated bad form, K.P. and Stan weigh in with life lessons and perspectives you won’t soon forget! With vivid examples of co-workers and even bosses who disrespect others by making everything all about themselves, this episode highlights red flags to be on the lookout for (both on the job and in life generally). A lack of kindness, integrity and equality can turn workplaces toxic, but there are simple measures that can be implemented to build not only a healthy workplace culture but a strong sense of community. It starts with setting an honorable tone – preferably at the top – that makes treating one another with respect a baseline value and expectation. You’ll never hear Aretha Franklin’s anthem again without thinking back on these colorful insights! And definitely stay tuned for a future episode that will dive deeper into the topic of motivation – something that, much like respect, has to be cultivated and earned. Click if you would like to hear previous episodes of the K.P. Wee Podcast or if you’d like to know more about the many books he has authored. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram KEY TOPICS: A quick update on K.P., play-by-play hockey and otherwise keeping busy with teaching students the do’s and don’ts of life! A Baseline Definition of Respect: Treating everyone equally and fairly! Tales of caution that exemplify a lack of respect: #1 – K.P. and Jane Doe: Don’t Be a User! About a colleague who solicited help and then went cold once she’d gotten what she wanted in the way of support. Ignoring is a hallmark of disrespect. Passive-Aggressive behaviors communicate disrespect with a snub. #2 – Esprit de Corps: When Colleagues or Bosses are All About Themselves! About people who aren’t willing to contribute to a group dynamic unless they personally benefit. About people who demonstrate contempt (rather than professionalism) on their way out the door. About people who exploit the skills and good will of others without reciprocity. About people who ask for favors – while also giving a kick in the pants when you’re heading out the door. Tips for Employers Who Want to Communicate Respect: Be up-front and clear about setting expectations. Don’t bait-and-switch. Don’t lie and manipulate! Don’t say one thing and do another! Walk the Walk: Emphasize respect over mere consideration! Send a message and set an example of respect and inclusion from the top. Create a strong culture built on mutual respect. K.P. recalls how Dodger Team Historian Mark Langill defined respect on . It doesn’t matter who you are dealing with, you treat them with kindness and courteousness – whatever level of the organization they inhabit. Does motivation correlate with respect? If you’re not self-motivated, then you’re most likely contributing to an un-reciprocal (and toxic ) environment. Stay tuned for a future episode in which K.P. will share observations from the broadcaster’s point of view about motivation and how in itself can be a form of respect! KEY QUOTES: “What respect boils down to is trying to be helpful and kind to others – and you would think that they would reciprocate.” (K.P.) “If you’re kind to others and they don’t reciprocate, that’s where the issue begins.” (K.P.) “When I leave my door open it’s symbolic. It’s to say that my door is always open and anyone can come in and talk to me about anything.” (K.P.) “No one owes us anything. You just have to treat people with respect. Simple. Most people learned it in kindergarten.” (K.P.) “When someone alters behavior for seemingly no reason, my suspicion is that there might have been an agenda at work or … motivations apart from basic workplace etiquette.” (Stan) “Most employers know that when employers pull this kind of (disrespectful) stuff … Just be up-front!” (Stan) “With respect you build community and a team and one of the biggest ways to demonstrate a lack of respect is to say one thing and do another.” (Stan) “A lack of respect could come from a lack of motivation and I’ve seen that in cases with students or peers.” (K.P.) About Guest Host Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. Stan About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/25287999

Episode 73: Upper Deck 1990 Baseball Card Collector Michael Unger, Part 7 12/07/2022

Episode 72: "Bad Bosses" - with guest host Stan Markotich 11/01/2022

Episode 72: "Bad Bosses" - with guest host Stan Markotich K.P. Wee, author and podcast host, is back on the receiving end of questions when guest host (and former News Director at CJIV Radio) Stan Markotich invites his good friend to drill down on that all-important workplace relationship with … the boss! If you’ve been there, you know it’s the worst: Reporting to a leader who doesn’t understand how to set a tone that fosters mutual respect, excellence, and job satisfaction in the workplace. Based on personal experiences, this episode of The K.P. Wee Podcast shines a spotlight on exactly what to be on the look-out for when you’re taking on a new job, from red flags to sticky situations. You’ll come away with great tips for how to navigate toxic office leaders – or, better yet, how to avoid them altogether! One by one, Stan and K.P. look back on lessons learned through the years – mostly about what NOT to do as a boss. Ripped from the headlines of their own career journeys, they share recollections of managers who demonstrated either a lack of professionalism and ethics or, in some instances, just a total absence of mature judgment. Your co-hosts have been there and done that, so you don’t have to! Tune in to find out about things to bear in mind as you go through the interview process and how to spot a gold-standard boss: Someone who understands that leadership is about bringing out the best in the whole team as well as each individual by supporting growth, collaboration, and a productive, harmonious experience on the job. “A leader and a boss has to lead by example,” says K.P., “whether it’s in sports or in the workplace with ordinary people like you and me!” Click if you would like to hear previous episodes of The K.P. Wee Podcast or if you’d like to know more about the many books he has authored. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram KEY TOPICS: K.P. kicks off the episode with a reflection on what it means to lead by example – whether a championship-winning quarterback or a mid-level customer service manager. Boss School #1: K.P. shares an anecdote about a customer service manager who failed to communicate the value of having a team ethic that transcends departmental politics. Boss School #2: Don’t shoot the messenger! When K.P. delivered a message from his GM to his immediate supervisor, it did not go well. Overreaction and passive-aggressive responses are not a credit to any leader. Boss School #3: How long was that lunch break? When a manager takes the whole team out for lunches of nearly two hours, is that modeling respect for workplace rules? Boss School #4: Stan shares a boss’s very different, outcomes-based approach to taking time off based on whether projects are getting done, done well, and done on time! Boss School #5: Only Yes-People Need Apply. K.P. recalls a manager who couldn’t graciously accept copy edits that undeniably improved content and grammar. Boss School #6: Picking favorites undermines morale, communicates immaturity, and can unnecessarily pits team members against each other. Boss School #7: Don’t Lie! K.P. calls out a manager who provided “original” training content that was in fact lifted from the internet – then denied it. Be shady, lose respect! Boss School #8: Would a Pro Behave this Way? Pranking team members, invading social media, buddying up, lack of boundaries … These are not good looks for a leader. Boss School #9: Stan and K.P. muse on the way skills and a healthy, collaborative environment erode when leaders don’t know how to bring the whole team into play. Boss School #10: Stan shares the good, the bad, and … how first impressions can be misleading. A straight-talking supervisor may be more abrupt, but you know where you stand. As opposed to a disingenuous “Mr. Nice Guy” who may lack accountability. Boss School #11: K.P. offers some signs to be on the lookout for when it comes to assessing the qualities of a boss: Is there a level of professionalism? Fun is fun, here and there. But the overall ethic should communicate a level of seriousness about the work. Is the workplace atmosphere supportive? Does the environment make you aspire to learn, grow, and be better? Is the emphasis on skills over being pals? Red Flag #1: An interview process skewed towards personal questions. There’s a line beyond which the emphasis has strayed too far from career goals and qualifications. Red Flag #2: A manager who demeans people for being satisfied and happy to be at the company where they’re employed. Red Flag #3: If there’s a lot of churn among personnel, is it by design? It might be a business strategy to avoid giving promotions, raises or paying severance. Gold Star #1: Leaders who look for ways to incent talented team members and compensate for company limitations. Gold Star #2: Leaders who support talented team members’ growth and development in ways that will help them build and extend their careers. Parting Thought: Problems with a boss could be your fault. But it also might have nothing whatsoever to do with you! So be alert and look for signs to know the difference. KEY QUOTES: “A leader and a boss has to lead by example, whether it’s in sports or in the workplace with ordinary people like you and me!” “Sometimes being a boss or a leader is debatable. People might look at things in a different way.” (K.P.) “When you’re in a position of authority – a manager or a boss – you’re setting a tone through example. You may not intend to lead by example, but you are.” (Stan) “Terrible bosses expect you to agree with everything that they say.” (K.P.) “That person you think of as a great boss may not work out in reality as a great boss and the other person might over time demonstrate genuine leadership skills!” (Stan) “If you’re starting out you want to show that you’re enthusiastic about contributing to the company, but there’s a difference between being enthusiastic and willing to learn and show your skills and demonstrate your abilities and just being a funny guy and too casual.” (K.P.) “Trying to help an employee develop his or her skills and improve in order to perhaps have better opportunities down the road, that would be a great boss!” (K.P.) “Be aware … Be on the alert, because sometimes it’s not you, it is the boss.” (Stan) About Guest Host Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. Stan About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/24862962

Episode 71: Steven Cockram, Performance Mindset Coach 10/11/2022

Episode 70: Upper Deck 1990 Baseball Card Collector Michael Unger, Part 6 09/16/2022

Episode 70: Upper Deck 1990 Baseball Card Collector Michael Unger, Part 6 If you’re a fan of Michael Unger’s 1990 Upper Deck baseball card project, then it doesn’t get better than this episode of The K.P. Wee Podcast—which features a non-stop stream of sports history, trivia, game deconstructions, and remembrances. Enjoy this return visit from a fan favorite known to baseball card collectors through his social media handles or . Michael and K.P. do a deep dive into some of the exciting (if sometimes forgotten or obscure) players that Michael has been posting about daily as he works his way systematically through each of his 1990 Upper Deck baseball cards. His social media posts have created a community through which he and K.P. initially connected and became friends. Players mentioned in this episode include several Hall of Famers (Dennis Eckersley, Bert Blyleven, and Edgar Martinez), long-forgotten players (Matt Winters, Charles Hudson, and Frank Williams), and also solid long-time relievers (Mike Henneman and Ricky Horton). Among the topics being discussed: Michael tells the story of the friendship between Eckersley and pop rock singer-songwriter Richard Marx. Michael also talks about the minor-league journey of Matt Winters—and wonders why he never truly got a shot in the majors—along with the connection between right-handed pitchers Mike Henneman and Frank Williams, while K.P. focuses on Henneman’s failures with the 1996 Texas Rangers. Regarding Henneman’s story, Michael references . K.P. mentions Edgar Martinez’s lack of 200-hit seasons (with a career-high of 182 in 1995) and the fact the long-time Seattle DH ended up with “only” 2,247 career hits. There’s also the fact that Martinez struggled in postseason play after his memorable 1995 ALDS heroics vs. the Yankees. K.P. also shares a story about how an Associated Press reporter’s wrong information about Charles Hudson ended up in his Tom Candiotti biography, A Life of Knuckleballs. Lesson learned: always, always, always fact check. K.P. even brings up a player on the 1991 Blue Jays who struck out 107 times but hit no homers, the first player since 1906 to go homerless while striking out 100 times in a season. How many walks did Dennis Eckersley allow in postseason play after walking Mike Davis ahead of Kirk Gibson’s famous 1988 World Series homer? K.P. shares the answer to that trivia question. /episode/index/show/kpwee/id/24371811

Episode 69: John Mahaffey, Author, Sports Commentator, and Championship Golf Player 09/09/2022

Episode 69: John Mahaffey, Author, Sports Commentator, and Championship Golf Player You’re in for a double-header treat – featuring both literary and golf themes – and a fascinating triple-threat conversation on this episode of The K.P. Wee Podcast. Ten-time PGA title holder John Mahaffey is sharing with Guest Host Stan Markotich and K.P. Wee everything from the story of his introduction to Ben Hogan, the legendary mentor who shaped his career, to the diligent approach he takes when writing books. The discussion also covers how to make important life transitions, what it took for John to emerge from a dark passage and which key traits are critical to success in writing, golf and life! John shares updates on his latest projects and the backstory on his thriller, and nonfiction work, You’ll enjoy hearing why he’s “having a blast” and experiencing catharsis by entertaining fans in a whole new arena! As long as he can go and has fresh ideas for his McCall Family series, John will keep on writing! The show wraps up with life lessons applicable across all kinds of circumstances: Take responsibility. You’re going to win more than you lose. Just keep at it and don’t give up. You’ll take away from this lively chat all kinds of wisdom about excellence – athletically, artistically and personally! To learn more about John Mahaffey and his books, visit this . Click if you would like to hear previous episodes of the K.P. Wee Podcast or if you’d like to know more about the many books he has authored. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram KEY TOPICS: An intro to golf great John Mahaffey and his storied 10-time PGA-winning career! All About Transitions: John shares thoughts about his journey from a small-town kid in Texas who loved sports of all kinds (including a special love of basketball) to focusing exclusively on upping his golf game, paving the way to a University of Houston scholarship and NCAA championships. Winning and Losing: John leveraged nightmare tournament failures as stepping stones to stronger performances down the road. His take: You either learn from setbacks and improve – or flounder. The story of John’s first encounter with Ben Hogan (whom he knew from the classic book, ) and how the legendary player became the mentor who introduced John to the pro tour. How Ben didn’t so much teach specific golf skills as provide a big-picture strategic and tactical vision of the overall game – the central ideas and concepts, such as knowing how to play – rather than muscle – a course. About John’s approach to writing his thriller based on observations about life on the road with his fellow golfers on the tour. And the Bob Seger songs that helped inspire it, including (all available at ): Like a Rock Shame on the Moon Turning the Page Still the Same Against the Wind Hollywood Nights About the influence that had on John’s development as a writer. John shares a dark passage in his life during which he was hobbled by drinking and divorce – until a close friend intervened on May 16, 2000, at 10 a.m. He hasn’t had a drink since, which changed his whole life. Starting a New Chapter: John makes the transition into golf commentating and then into his longer-term commitment to writing novels (including the series he has in the works). The role of creativity and flexibility in the art of writing – and in life! John reflects on the biggest evolutions in golf, owing both to new technologies and the trend towards starting kids in competition early. About the fraternity John experienced playing through three generations of memorable pros who were both colleagues and friends. Changes in the way golf is played today versus in John’s era, including the difference between a team culture and “owning your own swing.” Bottom Line: The most talented players will emerge no matter the fads or circumstances. Key Advice: Expectations are great. Anticipation is a killer. Don’t get ahead of yourself! How to Maintain Confidence: Keep on practicing, keep on playing, keep on competing. In sport and in life: Not everyone is going to like you or be supportive. And that’s okay! Having had double hip replacement surgeries, John’s golfing days are behind him. But he’s living the memories and keeping them vivid through his writing process. John shares his writing routine, whose hallmark is about eight hours a day of hard work and discipline, one chapter after the other. The result? Four+ books in three years! Recommended Reading: John’s favorite authors include: and K.P. touches on some of the challenges associated with fiction writing – and strategies for breaking through stumbling blocks (like shadowing authors and emulating their daily routines). About Your Book’s Final Pages: John believes the climax is a great opportunity to tease readers and pique their interest in the next installment of your series. Research (including lots provided by his wife) is a key element informing John’s works and grounding their realism. Why John feels golf history isn’t a topic in his writing wheelhouse – but that doesn’t mean he doesn’t weave lots of first-person experiences with the greats into his fiction! Stan offers thoughts about K.P.’s narrative writing style – a combination of voice, point of view, suspense and character. See for yourself by checking out his books ! KEY QUOTES: “Things were starting to snowball in the direction where I was going to play professional golf. That’s what I really wanted to do – and that’s how the early transition happened.” (John) “(Tournament losses) are stepping stones to actually make you a better player … Either you learn from it or your career’s over!” (John) “(Ben Hogan) didn’t teach me how to hit shots. He taught me how to play golf; how to manage myself around a golf course.” (John) “I was an only child so I invented a lot of imaginary characters that I played with.” (John) “My books are about karma. Now there’s good karma and there’s bad karma – people get what they deserve!” (John) “In all my transitions … there are two things very much in common: Creativity and Flexibility.” (John) “I went into golf because I wanted to paint a picture … I didn’t want to be one-dimensional. I wanted to be able to play every shot and not be confronted with something coming down the last hole that I wasn’t able to do.” (John) “(Championship-level play) is about what you have in your heart and what you have in your mind and how you’re able to manage yourself and control your emotions.” (John) “Everybody knows that you lose more times than you can win … but for professional athletes when they’re in competition they expect they are going to win and give it their all. They think they are the best.” (K.P.) “I want my books to be fun for people to read. I want them to not be able to figure out the ending until they get there. I want the characters to pay the price – whether it’s good or bad – and have some interesting stuff in-between.” (John) “I love the kind of fiction that actually buries a not all-too-deeply buried truth, but it’s inaccessible for a lot of people.” (Stan) “Whether it’s a golf swing or a scenario in one of your novels, everything is related to a life lesson; to the karma, the good and the bad. Taking responsibility.” (Stan) “One thing that’s going to stay with me is that life lesson: You’re going to lose more than you’re going to win. But ultimately – and ironically, maybe – that is the real key to winning – the key to being a true winner.” (Stan) RELEVANT LINKS: By John Mahaffey: JOHN MAHAFFEY BIO: Known today as a prolific author, John Mahaffey was born in Kerrville, Texas, and attended the University of Houston, where he was a two-time All-American. John was a member of two NCAA national championship teams and the individual NCAA champion in 1970, a feat he accomplished one week after he tied for low amateur in the US Open at Hazeltine National Golf Club in Chaska, Minnesota. He graduated from U of H with a psychology degree in 1970 and turned pro in 1971. Mahaffey is a ten-time winner on the PGA Tour, including the PGA Championship and the Players. In 1978, John won the individual title in the World Cup and partnered with Andy North to win the team competition at Princeville on the island of Kauai in Hawaii. The following year he partnered with Hale Irwin to win the World Cup for the US in Athens, Greece, and was a member of the victorious 1979 Ryder Cup team. FOLLOW JOHN MAHAFFEY: | | About Guest Host Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. Follow Stan About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/24283371

Episode 68: Sports Rivalries Chatter with Jason Takefman 09/02/2022

Episode 67: MLB Chatter with Totally Goated’s Brett Hawn 08/25/2022

Episode 66: More Workplace Tales of Caution! 08/12/2022

Episode 66: More Workplace Tales of Caution! Guest Host: Stan Markotich, former News Director at CJIV Radio Guest: K.P. Wee, Author and Podcast Host SUMMARY: When looking for a job, remember that it’s about a lot more than the title or description of responsibilities. On this episode of The K.P. Wee Podcast, Guest Host Stan Markotich is prompting all kinds of reflections on the role our workplace cultures play, not only in our ability to succeed but also in defining our quality of life. Will you be going into a space that is safe, supportive and (ideally) fun? Or will it be lonely, toxic and ego-driven? Based on his personal experience in the realm of teaching, K.P. Wee shares red flags that are worth paying attention to, including whether your interview process (professional and courteous?) and the atmosphere (collegial and positive?). He and Stan have all kinds of practical tips and thoughts to bear in mind for jobseekers who are new to the market and eager to avoid some of the rookie mistakes so many of us frequently make! You’ll hear about frontlines experiences of inappropriate break room behaviors, competitive (and unhelpful) colleagues as well as a big misunderstanding early on in his career that left K.P. panicked – followed by a sigh of relief and a laugh! Whatever line of work we choose to pursue, there are certain inevitable forks in the road that most all of us will encounter. Our outcomes are ultimately a lot likelier to be favorable if we’re armed with the humor, clarity and framework for problem-solving that this lively discussion provides! Stay tuned for future chats in which Stan and K.P. will take up important topics such as how to cope with discrimination and manage through incompetent leadership. Click if you would like to hear previous episodes of the K.P. Wee Podcast or if you’d like to know more about the many books he has authored. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram KEY TOPICS: About K.P.’s teaching perspective and the value in commiserating/sharing notes with others interested in the topic of workplace experience. K.P. explains why athletic coaching has never felt like the right fit for him, despite the fact that he has a depth of knowledge on the topic. Sports psychology is a great avenue for sharing expertise but further advanced studies would be necessary to master skills such as analytics or scouting techniques. Why wins, losses and championships are big – but not the defining element when it comes to cultivating team cultures and legendary achievement in the big picture. About red flags when it comes to workplace cultures: Does the interviewer exhibit professionalism (preparation, timeliness, courtesy)? Does the environment foster inappropriate or demeaning comments/interactions? Are anger and raised voices part of the way people interact? Are racist, sexist or otherwise derogatory “jokes” commonly accepted? Workplaces can vary tremendously based on the vibe – as K.P. and Stan have both noted in different circumstances. One school’s insensitive jokes can be taken as camaraderie while another’s limited socializing might simply be a function of scheduling. Reflecting on differing teaching cultures: Stan appreciates that there are times he needs to be mono-focused on his students, but he also finds it helpful to work in a collegial atmosphere where he feels free to bounce questions like: Are student changing in any ways? Do they respond to different kinds of lessons in different ways? What strategies might there be for reaching a student who is failing? Different types of workplace environments produce (and require) differing dynamics – ranging from running jokes to studious silence. K.P. summarizes the overall ethic he most values in a healthy workplace culture: It supports learning, development and mutual growth. He also shares examples of what it looks like to experience the opposite of this kind of positive approach! The best teachers are willing to evolve and adapt. They’re also inclined to share notes, teaching techniques and encouragement through whatever challenges. Stan Offers Sports as Metaphor: Teaching is not like a competitive individual athletic pursuit, but rather a forum for coaching and mentoring. It’s not about being on the court or field scoring points. You are enabling team members to reach the top of their game. Back to the Future: Stan shares a colorful anecdote about how a substitute teaching experience reaffirmed that know-it-all teachers aren’t necessarily the most effective! You’ve accepted a new job whose workplace environment is not what you expected. Perhaps it’s toxic or alienating or sloppy. What to do now? K.P. offers advice: Talk to someone in authority. Perhaps they are out of the loop or not conversational with the staff dynamic. If you find that management principles simply don’t align with your own, it may mean that remaining on the job will require tolerance and adjustment because making cultural change (or changing people) is extremely unlikely. If it’s an environment in which finding any joy is impossible, it may be imperative that you reconsider the job and go elsewhere. Stan echoes K.P.’s advice: If you find yourself in an unhappy work situation, discuss it with someone in charge, monitor for the possibility of change, then decide whether an accommodation is tenable or it’s time to move on. The episode wraps up with a memorable story of K.P.’s very first teaching job – which he mistakenly thought he got under sketchy circumstances. Hilarity ensues! Stan closes the loop with a reflection that builds on K.P.’s point: The best workplace environments are open, communicative and collaborative. Two areas for future exploration: Discrimination (as separate from the hiring process) and what it’s like to work for chronically incompetent owners or managers. KEY QUOTES: “If you realize that somebody else can do a better job than you can, then focus on what you’re more passionate and have more knowledge about.” (K.P.) “It takes a lot to get to the top. There can only be one champion and, of course, injuries happen, contract disputes happen. You don’t know what’s going on behind the scenes.” (K.P.) “If someone is willing to brag about something that is negative or toxic in one workplace, I’m pretty sure the odds would be high that they’d be bragging about similar things in other workplaces.” (Stan) “I do like the idea of having a dynamic and exchanging ideas and that can lead to having fun with your colleagues as well, but there are times when the lesson plan calls for needing assignments and needing to really focus on my students and not be distracted by conversation. So ideally I like a balance.” (Stan) “I’m not a robot. I’m a person, a human being. I always want to learn new things. If you feel like it’s time to stop learning I think you’re basically retiring or waiting for death.” (K.P.) “Some teachers believe that as teachers we compete in the way that individual athletes compete against each other and I don’t see any value in making that connection to sports.” (Stan) “It’s teamwork amongst the teachers to be on the same page, getting students to do their best; to get the most out of students.” (K.P.) “You cannot change people if they are unwilling, so if it’s a big enough problem and you’re uncomfortable, you have to make a decision … If it’s not something that drives you or makes you happy, then you might want to consider looking elsewhere.” (K.P.) About Guest Stan Markotich: Born and raised in Vancouver, Stan completed his undergraduate work at Simon Fraser University in 1985. From there, he went on to receive a master’s degree from the University of Victoria. In 1987, he moved to Indiana University, earning his doctoral degree in history under the supervision of Dr. Barbara Jelavich. Upon graduation, Markotich accepted an appointment with Radio Free Europe, serving as Serbian analyst and remaining in Europe for roughly a decade. He is the main author of White Paper of the Independent Media Commission: Media and Democratisation in Bosnia and Hercegovina (2000). Markotich is currently revising a memoir that deals with his years in the Balkans. Now based in Greater Vancouver, he teaches classes at a private school, lectures for Brock House Society, and offers courses on the Balkans through SFU Continuing Education. Stan About K.P. Wee: K.P. is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/23915790

Episode 65: MiLB play-by-play broadcaster Rich Burk 08/05/2022

Episode 65: MiLB play-by-play broadcaster Rich Burk Host: K.P. Wee Guest: Rich Burk, Play-by-Play Broadcaster SUMMARY: Sometimes nice guys finish first – as is the case with Rich Burk, one of the busiest and nicest sportscasters around. On this episode of The K.P. Wee Podcast the veteran play-by-play announcer (ESPN, Pac12 Networks and NBC’s Olympic coverage) is sharing insider tips for anyone who aspires to his success. In addition to having called more than 2,000 baseball games for major and minor league teams, Rich has also covered football, men's and women's basketball, baseball, soccer, volleyball, swimming, diving, and wrestling. The one common thread? Prep. Prep. Prep. Rich spends as many as eight hours painstakingly compiling stats and other background related to each and every player (for both teams) going into a series. He does a similar amount of homework before conducting interviews, which is what makes him so nimble and able to elicit great conversation. You’ll also learn why young sportscasters need to read, read, read—and why silence from the broadcast booth can be a gift. The show wraps with some colorful career highlights and parting thoughts for anyone who feels shy about seeking out a mentor. “Most people in this industry have been helped by mentors,” says Rich, “and those same people are almost always happy to help younger people trying to break in.” So don’t be afraid to reach out! Interested in checking out Rich’s perennially popular ? It’s available online . Click if you would like to hear previous episodes of the K.P. Wee Podcast or if you’d like to know more about the many books he has authored. If you’re a fan of this podcast’s intro music, please follow Roger Chong: Twitter and Instagram KEY TOPICS: Rich shares thoughts on the trajectory of his play-by-play career, including the priority he put on protecting stability and quality of life with his family in Oregon. Public speaking has always been in Rich’s comfort zone largely because he starts with the assumption that people like him. Makes it easy to relax in front of the microphone! Some of Rich’s earliest training was as a college student sent out by his baseball coaches to speak on their behalf at various service clubs in Southern California. Pro Tip: Be yourself and trust that everyone will like you. Not everyone comes out of the gate with a fully formed on-air persona. It took Rich time to cultivate his play-by-play style. Rich developed his baseball scorebooks to help him keep track of details while juggling other stadium roles early in his career. It was a great lesson in multi-tasking! Rich put together his in 2007 and it has sold steadily ever since. The format provides room for flexibility. He counts broadcasters among his fans! Pro Tip: Be prepared! People assume Rich has everything memorized but in fact he is just very organized. It takes a considerable investment of time, but he always has at his fingertips copious notes/player facts (for his team and the teams they face), including: Number of games played Batting average Double, triples, home runs, and RBIs Stolen bases and stolen base attempts Trends – notable activity out on the field Basic Bios: Height, weight, hometown, college career, and other fun facts. Inputting data prior to a series can take Rich as many as eight hours! Updates are quicker. Pro Tip: Be prepared with background material, but always remember: It’s about what’s going on down on the field. The art is in knowing how much to use and when to use it. Letting things breathe: Rich believes the age of social media has conditioned broadcasters to “blather on and on and on.” He’s a fan of the old school approach, knowing when to let the crowd to tell the story. About the time Rich’s old friend, golf sportscaster Peter Jacobsen, set him up to shadow broadcast legend Vince Scully. He spent two days watching the master do his thing! And took away two bits of advice: Be yourself (which he took) and Don’t listen to other broadcasters (which he opted to ignore – he has studied other people’s on-air styles). Pro Tip: Read! Vince Scully once told Rich (who wholeheartedly agrees) that aspiring broadcasters should devour written material in order to build facility with language. Pro Tip: When conducting an interview, do your homework, know your subject and have in mind a general map (keep it flexible!) of where you’d like to go. Pro Tip: Listen to cues from your interviewee. Sometimes an unanticipated twist in the conversation will come up. You’ve got to be ready to go with it! Listener Question: About , the late car dealership owner in Portland for whom the 4,500 spectator baseball park was named in 2014. Rich reflects on his most memorable broadcasts: 1997 Portland Rockies league championship. 2014, 2015, and 2019 championships for the Hillsboro Hops. A memorable game-ending (and ultimately career-ending) grand slam by Tagg Bozied taught Rich a critical lesson: Always, always keep your eye on the field! An all-out fight between Portland Beavers and Las Vegas 51s fans at an away game – a crazy scene in which once again Tagg Bozied figured. Closing Thoughts for Aspiring Broadcasters: Seek and reach out to as many mentors as possible. They were young once and remember what it feels like trying to break into the business! KEY QUOTES: “I was able to work my way up the ladder without having to move. Luckiest guy in the world!” (Rich) “You can always assume that people are going to like you. And the other piece of advice I’d give is: Be yourself.” (Rich) “You’ve done your homework! Well done, K.P. I appreciate that!” (Rich) “It’s probably a total of three hours of work – more at the beginning of a series – because when we face a new team I have to input all that information … The art of it is knowing what to use and when.” “I find myself sometimes with all this information but I have to know when not to use it because the game is the focus. If it’s a tie game late in the game I don’t want to be giving too much bio information. I don’t want to look away from the field.” (Rich) “It’s a lost art just to let the crowd tell the story.” (Rich) “Have a general map of where you want the interview to go, but at the same time be flexible on your feet so if the interviewee says something compelling you want to go down that path.” (Rich) “Most people in this industry have been helped by mentors; have been helped along the way by a lot of people. And those same people are almost always happy to help younger people trying to break in.” (Rich) RICH BURK’S BIO: Rich Burk is a versatile sportscaster who serves as a play-by-play announcer for Pac-12 Networks. He has called football, men's and women's basketball, baseball, soccer, volleyball, swimming and diving, and wrestling for the Pac-12 Networks in addition to calling games for Fox Sports Net NW, ROOT Sports, and ESPN2. Additionally, Burk has called many games on radio, from historic venues such as Pauley Pavilion, Madison Square Garden, and Cameron Indoor Stadium. On several occasions he has had fill-in stints in Major League Baseball, including time with the San Diego Padres, Montreal Expos, and Toronto Blue Jays. His professional baseball resume of nearly 2000 games includes calling four no-hitters and two perfect games. He currently lives outside of Portland in Hillsboro, Oregon, where he coaches youth baseball and during recent summers has called play-by-play for the Hillsboro Hops, a minor-league affiliate of the Arizona Diamondbacks. He also has two children with his wife of over 24 years. FOLLOW RICH: | | | About K.P. Wee: K.P. Wee is the author of multiple books and a regular contributor to sports radio programs and websites. In addition to hosting The K.P. Wee Podcast, he also enjoys writing sports and psychological fiction with a twist of romance. He spent a decade working as a program developer and instructor for a private school before joining the Vancouver Canadians baseball club’s media relations department. You can find out more about books by K.P. Wee Follow K.P. Wee: K.P. Additional episodes of the K.P. Wee Podcast are available . /episode/index/show/kpwee/id/23801072

Episode 64: Upper Deck 1990 Baseball Card Collector Michael Unger, Part 5 07/22/2022