No Vacancy Live and No Vacancy News
Your home for No Vacancy Live with Glenn Haussman and Anthony Melchiorri as well as Friday Night Audit and more! Each show features incredible hospitality leaders that educate and empower listeners.
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FNA 166: They're All Alone Now
02/07/2025
FNA 166: They're All Alone Now
Welcome to another unfiltered, unhinged, and undeniably hilarious episode of Friday Night Audit! This time, we’re tackling the most important issues of the day, like: Super Bowl Hype or Snooze Fest? 🏈 Is this year's big game the least exciting ever, or is Glenn just salty about it? Party Food Smackdown! 🍗 Who’s bringing the best game-day snacks, and who’s just showing up with sad chips? Snowpocalypse Survival Guide! ❄️ Heated debates over the sacred (or illegal?) act of saving a dug-out parking spot with lawn furniture. The True Cost of Being a Fan! 💰 Why are ticket prices insanely high, and who’s actually paying 10K for nosebleeds?! Pet Rats and Strange Investments! 🐀 Craig might be questioning everything after learning about Ed’s unusual choice in pets. Hot Tub Halftime?! 🛁 One viewer's Super Bowl setup raises important questions about game-watching comfort. 💥 This episode is chaos in the best way possible. Whether you're here for the laughs, the debates, or just to make sure Glenn doesn’t break another microphone, you’re in the right place. Grab a drink, hit play, and enjoy the madness! 👊 Subscribe for more hotel biz meets comedy gold! 📢 Drop a comment: What’s your ultimate game-day food lineup?
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Inside Mandarin Oriental’s Growth with Tiffany Cooper | Luxury Hotel Development Insights
02/07/2025
Inside Mandarin Oriental’s Growth with Tiffany Cooper | Luxury Hotel Development Insights
Tiffany Cooper, Head of Development for the Americas at Mandarin Oriental Hotel Group, joined us at ALIS 2025 to share her journey, the brand’s expansion plans, and the exciting future of luxury hospitality. If you’ve ever wondered what goes into developing ultra-luxury hotels, this episode is packed with insights! 🔹 Tiffany’s journey with Mandarin Oriental – From a dream at 23 to leading development in the Americas 🔹 Where Mandarin Oriental is expanding next – Ambitious and achievable growth plans 🔹 The evolving luxury hotel market – Why demand is stronger than ever 🔹 Branded residential boom – How high-end residences are shaping hotel investments 🔹 The challenge of financing luxury projects – Creative solutions to make it work 📍 Recorded at ALIS 2025 in Los Angeles 👀 Don’t miss this deep dive into the world of luxury hospitality development! 📢 Special thanks to Unifocus for supporting this episode—check them out at ! 👉 Like, comment, and subscribe for more insider conversations! #LuxuryHotels #MandarinOriental #HotelDevelopment #HospitalityIndustry #LuxuryTravel #HotelInvesting #HotelGrowth #BrandedResidences #ALIS2025 #HotelPodcast
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🔍 Maximizing Hotel Profits in 2025 | Charles Oswald on Winning Management Strategies
02/06/2025
🔍 Maximizing Hotel Profits in 2025 | Charles Oswald on Winning Management Strategies
💡 How can hotels boost profits in 2025? ' CEO joined Glenn during ALIS 2025 to break it all down. From securing management contracts to finding hidden revenue streams, this conversation is packed with real insights hotel owners and operators can use today. 📌 Key Takeaways: 📉 Hotel transactions are slow, but asset managers are laser-focused on bottom-line results. What does this mean for management companies? 🔑 Aperture’s secret sauce: Big experience, small package—how their fresh approach is winning over owners. 💰 The biggest profit opportunity in 2025? Total RevPAR. If you're only chasing RevPAR, you're leaving money on the table. 🏨 Maximizing select-service hotel revenue: From strategic partnerships to smart risk management, every dollar counts. 🔥 A real-world case study: How a simple switch saved one hotel $70,000 in insurance costs. 🚀 Don’t miss these expert insights that could transform your hotel’s bottom line. 📢 Special thanks to Unifocus for supporting this episode—check them out at ! 👍 Like, share, and subscribe for more game-changing hospitality insights. 🎥 Watch now and subscribe for more insider hospitality content!
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928: 🔥 No Guests, No Limits: Inside the Hotel Industry’s Biggest Moves | No Vacancy Live
02/05/2025
928: 🔥 No Guests, No Limits: Inside the Hotel Industry’s Biggest Moves | No Vacancy Live
What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won’t hear anywhere else. 🚨 Inside this episode: ❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors 💰 Hotel investments in 2024: Who’s bullish, who’s nervous? 🏗️ New builds vs. conversions: What’s driving hotel development? 🏨 Hilton’s aggressive brand expansion—smart move or brand overload? 🏁 The high-speed train from LA to Vegas—is it finally happening? 💼 The work-from-home debate: Should office attendance be mandatory? 💵 Tipping culture: Billionaires who leave $0 and why tipping feels out of control 📉 Weekend pay surges: Should hotel workers get more for working Saturdays? 💡 Glenn and Anthony also dive into the future of AI in hospitality, wild industry predictions, and a serious (or not?) discussion about Anthony getting a hair transplant. 📺 Watch, laugh, and get the inside scoop from the pros who know. 🔔 Don’t forget to subscribe for more industry insights and straight talk! #Hospitality #Hotels #NoVacancyLive #Business #TravelIndustry #HotelInvestment #HospitalityTrends #TippingCulture #WorkFromHome #HotelManagement
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Best Western Wants You to Sleep Outdoors?
02/05/2025
Best Western Wants You to Sleep Outdoors?
Glamping? Independent hotel booms? The next generation ditching mobile phones?! 🤯 , Chief Development Officer of , joins Glenn live-ish (that means recorded) from ALIS 2025 to talk about the MAJOR shifts happening in hospitality. 🔹 The Next Big Thing in Hotels? → Outdoor hospitality is exploding! Best Western’s new Wildflower Resort at Zion is just the beginning. 🔹 Why the “Locked Up” National Park Market Isn’t So Locked → There’s space for more players, and Best Western is jumping in. 🔹 Building a Brand Family → From economy stays to upscale experiences, Best Western is creating a diverse hospitality portfolio. 🔹 The Independent Hotel Takeover → Soft brands and unique stays are the future—Brad predicts an explosion of independent hotels in the next decade. 🔹 Future-Proofing Hotels → What happens when Gen Z and Alpha gets tired of using their parents’ tech? How hospitality will evolve for the next generation. Brad’s been in the business long enough to see trends come and go—now he’s calling the next BIG moves in hotels. Don’t miss this insightful (and fun) conversation! 📢 Special thanks to for supporting this episode—check them out at ! 👍 Like, share, and subscribe for more game-changing hospitality insights.
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927: 🎙️ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality
02/05/2025
927: 🎙️ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality
🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn’t your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence. 🔥 What You’ll Learn in This Episode: 🌍 From Dishwasher to Luxury Hotelier – How Nikheel’s journey shaped his leadership philosophy. 🔥 Passion as a Superpower – Why true success in hospitality (or any industry) starts with passion. 🏖️ The Grace Bay Experience – What makes guests return to these stunning resorts year after year? 🚀 The Future of Luxury – How the evolving role of GMs and asset managers is changing hospitality. 🏆 Lessons from the World’s Best – Insights from mentors at Ritz-Carlton, Raffles, and beyond. 🤝 Building a Team that Thrives – Why emotional intelligence and leadership go hand in hand. 💡 Excellence in Every Detail – From the perfect towel size to world-class wine selections, how small touches make a big impact. 🎧 Why You Should Listen: This is more than a hospitality conversation—it’s a masterclass in leadership, resilience, and human connection. Whether you're in the hotel industry or just love hearing from passionate, driven leaders, this episode is packed with takeaways that will change how you think about business and life. 👉 Watch now and get inspired to bring excellence into everything you do! 🔗 Listen & Subscribe: https://podcasts.apple.com/us/podcast/no-vacancy-live/id1120881540 📺 Watch More Episodes: https://novacancynews.com/ 📢 Follow Us for More Hospitality Insights: https://www.linkedin.com/company/no-vacancy-podcast-rouse-media/ #Hospitality #Leadership #LuxuryHotels #HotelierLife #PassionForService #GraceBayResorts #TurksAndCaicos #HotelManagement #SuccessMindset #Excellence
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🏨 Coast Hotels Expansion & Market Insights at ALIS 2025
02/03/2025
🏨 Coast Hotels Expansion & Market Insights at ALIS 2025
I’m with Mark Hope of Coast Hotels during ALIS to discuss the company’s strategic expansion plans, market insights, and the economic factors shaping the hotel industry today. 🔹 Key Takeaways: ✔️ West Coast Growth Strategy – Why Coast Hotels is focusing on major U.S. West Coast cities like Seattle, LA, and San Francisco. ✔️ Economic Factors at Play – How the Canadian dollar and Japanese yen impact expansion decisions. ✔️ Profitability in a Challenging Market – The importance of rate increases when occupancy levels are maxed out. ✔️ Hub-and-Spoke Approach – How Coast Hotels is leveraging franchise locations to strengthen its network. ✔️ Hotel Industry Trends – Insights into rising operating costs and consumer spending shifts. 💡 Want to stay ahead of hospitality trends? Hit that subscribe button and don’t miss our ALIS 2025 coverage! 🔗 Sponsored by Unifocus – Technology that drives value. Check them out at .
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ALIS 2025: 🌺 Inside Outrigger Hospitality: Cirque du Soleil, Hotel Renovations & Hawaii’s Future! 🌊
02/03/2025
ALIS 2025: 🌺 Inside Outrigger Hospitality: Cirque du Soleil, Hotel Renovations & Hawaii’s Future! 🌊
Join Glenn as he catches up with , CEO of , during ALIS 2025! This episode is packed with incredible insights on Outrigger’s latest moves, from game-changing entertainment to stunning hotel renovations and Hawaii’s tourism comeback. 🎙️ What’s Inside This Episode? Hits Hawaii! 🌟 Outrigger’s custom built 20,000 sq. ft. showroom is now home to 'Auana', a breathtaking Hawaiian-centric show. A Show for Locals & Tourists Alike – 35% of ticket sales are from locals, proving it’s more than just a tourist attraction. Hawaii’s Evolving Hotel Scene 🏨 Major renovations at Outrigger Kona and the transformation of Ohana East into Outrigger Waikiki Paradise Hotel – designed with local art and culture in mind. The Road to Tourism Recovery ✈️ Japan’s travel numbers are still recovering, but Hawaii is set for a strong second half of 2025. Expanding the Outrigger Brand 🌍 A potential new property in Thailand? 👉 Don’t miss this inside look at how Outrigger is shaping the future of Hawaiian hospitality while staying true to its roots. 🎙️ Presented by – Technology that delivers value. Learn more at Unifocus.com. 🔔 Like, Subscribe & Hit the Bell! 🔔 📢 Who should we interview next? Drop your suggestions in the comments! #OutriggerHotels #HawaiiTravel #CirqueDuSoleil #HotelRenovation #TravelIndustry #LuxuryHotels #HospitalityBusiness #TourismRecovery #ALIS2025
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🚀 Exclusive Interview: Best Western CEO Larry Cuculic at ALIS 2025!
01/29/2025
🚀 Exclusive Interview: Best Western CEO Larry Cuculic at ALIS 2025!
🔹 How is Best Western evolving in 2025? 🔹 Why is brand expansion key to success? 🔹 What role does AI and technology play in reshaping hospitality? Join No Vacancy Live host Glenn Haussman as he chats with , President & CEO of during ALIS 2025! This conversation covers: ✅ Best Western’s 2025 Strategy – Growth, guest experience, and revenue optimization ✅ Brand Expansion & Development – New construction, soft brands, and repositioning assets ✅ Market Challenges & Opportunities – Adapting to interest rates, economic shifts, and consumer trends ✅ Reimagining Hospitality – How AI, technology, and fresh leadership perspectives are shaping the future ✅ What Excites Larry Most About 2025? – A bold vision for innovation and success 📢 Don’t miss this deep dive into the future of hospitality! 🎧 Watch now and stay ahead of the industry! 🔗 Subscribe for more exclusive hotel industry insights! 👍 Like | 💬 Comment | 🔄 Share
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Reserved Optimism: Insights from Sloan Dean, CEO of Remington Hospitality, at ALIS 2025
01/29/2025
Reserved Optimism: Insights from Sloan Dean, CEO of Remington Hospitality, at ALIS 2025
, CEO of , and I break down the key trends shaping the hospitality industry in 2025 at during ALIS. 🔑 Key Takeaways: "Reserved Optimism" in the industry: What does it mean for hotel owners and operators in 2025? Economic impact on hotel performance: How inflation and wage growth affect different hotel categories. Group business is booming: Why group pace is up 9% and continues to drive the industry's recovery. Urban hotels are back: Discover why cities like New York and Washington, D.C., are seeing a resurgence in leisure travel. Luxury vs. Economy: How different customer bases respond to economic challenges. RevPAR Growth Predictions: Why 2025 could outpace 2024 for revenue per available room. ✨ Why Watch: Gain insider knowledge from two of the most experienced voices in hospitality. Whether you’re an industry veteran or just curious about what’s ahead, this podcast offers valuable perspectives on trends, challenges, and opportunities in the ever-evolving hotel landscape. A special thanks to for supporting this episode. Explore how their technology drives value at .
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Inside the Future of Hospitality with CEO Raul Leal | Global Expansion, Innovation & Sustainability
01/29/2025
Inside the Future of Hospitality with CEO Raul Leal | Global Expansion, Innovation & Sustainability
Glenn spoke with , CEO of , during the Americas Lodging Investment Summit (ALIS). We’re discussing global expansion, brand innovation, and sustainability, all set against the backdrop of an evolving hotel landscape. And even a company name change!! Highlights: 🌍 Global Growth: New openings in Tokyo, Melbourne, Copenhagen, Manchester, Silicon Valley, Seattle, Dubai, Florence, and Rome. 🌿 Sustainability Focus: How eco-conscious values drive the vision behind 1 Hotels and SH Hotels' other brands. 🏨 Brand Innovation: The legacy of Starwood Hotels and its influence on modern hospitality. 🌟 Distinct Brand Identities: Why SH Hotels prioritizes unique personalities for each of its brands, including Baccarat, Treehouse, and 1 Hotels. 🌎 Cultural Respect: The importance of tailoring experiences to local cultures in global markets. 🎉 Vision for the Future: How SH Hotels is catering to the next generation of luxury travelers while honoring the planet and people. 🔗 Special Thanks to Unifocus: Technology that drives value in hospitality. Visit .com for more. 💬 Join the Conversation: What do you think about the rise of eco-luxury hotels? Which city’s new hotel opening excites you the most? 📢 Don’t miss out! Like, comment, and subscribe to stay updated on more industry insights. Share this video with fellow hospitality enthusiasts!
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FNA 164: Hansen and Regretel
01/24/2025
FNA 164: Hansen and Regretel
James Hansen may be new to Reeco, but he's been in the industry for a while. Glenn, Craig and producer Dave attempt to get him to share stories that put his new gig in danger. Grab a drink and join us for some laughs as we kick off the weekend with Friday Night Audit!
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926: From Worst to First: Taking Your Team Culture to New Heights
01/23/2025
926: From Worst to First: Taking Your Team Culture to New Heights
James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.
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🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan
01/23/2025
🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan
🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒 🔑 What You'll Learn: Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology are reshaping guest expectations. The critical role of analytics in ensuring security and improving operations. Innovative ways to reduce staff workload while enhancing efficiency. Real-world horror stories about outdated key systems—and how to avoid them. Why access control is a game-changer for managing risk, including human trafficking prevention. 🌟 Why Watch This Episode? This isn’t just a tech talk; it’s a roadmap to smarter hotel management. Whether you’re planning a new property or upgrading an existing one, this episode is packed with actionable insights and jaw-dropping revelations about the future of access control. Today’s episode is also sponsored by Entryready () Today’s episode is also sponsored by Dellisart Hospitality () 📌 Don’t miss out on this eye-opening discussion! 📺 Watch, like and share this video now ! 🔗 Stay Connected: Find more episodes at and explore resources from EntryReady for cutting-edge hotel solutions. #HotelTech #AccessControl #DigitalKeys #HospitalityInnovation #NFC #SmartHotels #ESLA #extendedstay
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925: Designing Without Limits: Global Perspectives in Hospitality Design
01/22/2025
925: Designing Without Limits: Global Perspectives in Hospitality Design
In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels. Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.
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Reeco’s AI Revolution: Transforming Hotel Procurement
01/22/2025
Reeco’s AI Revolution: Transforming Hotel Procurement
I’m chatting with James Hansen, VP of Business Development at Reeco and we’re discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry. Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too! Key Highlights: Big Moves in Funding: Reeco secures $15M in Series A funding, totaling $25M raised to date. Discover how this investment will supercharge sales, marketing, and branding efforts. AI-Driven Innovation: Automates procure-to-pay processes for hotels. Upload invoices to instantly compare vendor prices, manage recipes, and optimize menus. Maximize savings with cross-menu utilization and dynamic vendor comparisons. Simplifying Hotel Operations: Streamlined vendor management with plug-and-play integration. Supports existing contracts, rebates, and GPOs without manual data entry. James Hansen’s Journey: From hotel management to leading business development at Reeco. Why AI and technology are the future of hotel operations. Why Hoteliers Should Care: Save time and money while improving efficiency. Stay ahead of the curve with technology that simplifies decision-making. 🌟 Don’t miss out on this game-changing innovation for the hospitality industry! Subscribe, like, and share for more insights. #ReecoAI #HotelProcurement #HospitalityInnovation #AIInHotels #HotelManagement #ProcureToPay #HotelTech #SaveTimeSaveMoney
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924: Leading with Purpose: Transforming Hospitality for Impact
01/21/2025
924: Leading with Purpose: Transforming Hospitality for Impact
In this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action. Key Takeaways: How shifts in values over the past five years are shaping hospitality leadership. The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business. Building a supplier ecosystem that drives community growth and supports underrepresented groups. Insights into Impact Hospitality, a handbook for balancing profitability and social impact. The role of mentorship and entrepreneurship in fostering vibrant local communities. Strategies for operationalizing social impact in hospitality without compromising quality or consistency. Why Watch? Discover how hospitality can go beyond serving guests to becoming a force for good in the community. Dontae and Jason share actionable insights, inspiring stories, and a roadmap for hotels to make a lasting difference. 📚 Learn more about their book: Follow Dontae and Jason on Instagram for updates. 🎧 Subscribe for more episodes of No Vacancy Live! #HospitalityLeadership #SocialImpact #HotelIndustry #NoVacancyLive #PurposeDriven #CommunitySupport #Entrepreneurship #Sustainability #ImpactHospitality
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Bonus: HBO vs. Max: The Streaming Shift for Hospitality
01/21/2025
Bonus: HBO vs. Max: The Streaming Shift for Hospitality
Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥 I’m talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services. What You'll Learn in This Episode: The evolution of HBO from its iconic linear service to the introduction of Max streaming. Why streaming is becoming a must-have for hotels as guest habits shift toward on-demand entertainment. How Max for Hospitality bridges the gap between traditional and modern viewing experiences. The challenges and opportunities hotels face when adapting to new entertainment expectations. Get ready for an engaging discussion on how these changes impact not just the hospitality industry but also the way we all consume content. Don’t miss out on the insights that will shape the future of hotel entertainment! 📺 Stay tuned for Part 2, where we’ll dive deeper into guest satisfaction and the role of technology in enhancing the stay experience. #HBOvsMax #HospitalityTech #StreamingInHotels #HotelInnovation #OnDemandEntertainment #HospitalityTrends #StreamingRevolution #sponsored #hotels #hotelnews
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FNA 163: The Irgang's All Here
01/18/2025
FNA 163: The Irgang's All Here
Mark Irgang is the Opening General Manager of the Marriott New York JFK and has known Glenn for some time. He's also the newly elexted President of SKAL USA. Yet, somehow he still wants to have drinks and swap industry war stories with Glenn, Craig, Producer Dave and maybe even Dr.Producer Suzanne! Plus, Glenn gets hited as the new coach of the Dallas Cowboys?!
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923: Why Hotel Restaurants Matter!
01/16/2025
923: Why Hotel Restaurants Matter!
Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book “Say Grace: How the restaurant business saved my life.”
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Maximize Your Vacation with Keegan-Michael Key: Inside Choice Hotels’ Bold New Campaign!
01/16/2025
Maximize Your Vacation with Keegan-Michael Key: Inside Choice Hotels’ Bold New Campaign!
I'm chatting with Noha Abdallah, Chief Marketing Officer at Choice Hotels International, about their new ad campaign featuring the hilarious and relatable Keegan-Michael Key. Learn how this marketing campaign is reshaping travel experiences and connecting with guests in meaningful ways. Key Takeaways: Why Keegan-Michael Key? Learn how his incredible relatability and humor (with a 98-100% recognition score!) make him the perfect spokesperson for Choice Hotels. The Vacation Maximizer Campaign: How Choice Hotels is helping travelers maximize their time off with great value, strategic locations, and tailored experiences. Introducing the Time Off Toolbox: Personalized time-off request videos from Keegan. Custom out-of-office replies with Keegan’s humor. Travel tips and tricks to make the most of your vacation. Making Ads Memorable: How this campaign bridges the gap between fun and functionality, creating a lasting impression that inspires bookings. Why Watch? Discover how Choice Hotels’ marketing is breaking through the clutter to create genuine connections with travelers. Plus, get a behind-the-scenes look at how humor and humanity drive guest engagement. 🌟 Don’t forget to like, comment, and subscribe for more hospitality insights! #ChoiceHotels #KeeganMichaelKey #VacationMaximizer #HospitalityMarketing #TravelTips #TimeOffToolbox #HotelInsights
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922: Hotel Industry Development with the AHLA Foundation
01/16/2025
922: Hotel Industry Development with the AHLA Foundation
The American Hotel and Lodging Association Foundation continues to do work on helping grow leaders within the industry. Anna Blue, President, of AHLA Foundation discusses the great opportunities the AHLA Foundation is providing in 2025.
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921: Do You Really Know Your Customers?
01/15/2025
921: Do You Really Know Your Customers?
, President of is here to talk about dynamic brand building leveraging the hospitality pineapple symbol. How is the company differentiating itself from the major hotel companies and what are the exciting things happening for them in 2025?
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920: Making Water Out of Thin Air - Literally!!!
01/14/2025
920: Making Water Out of Thin Air - Literally!!!
Last month I hosted a cool event (Anthony was a judge) for the Nevada Hotel and Lodging Association during their Tech Conference dubbed the Shark Pool, a hospitality innovation competition. So many great teams but only one could win. Today we have that winner, Rich Sloan of WAVR Technologies, to tell us how atmospheric water harvesting technology could revolutionize places like Las Vegas but transform communities throughout the globe. This is crazy cool!
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FNA 162: 2025 Happy Hour Kick Off
01/12/2025
FNA 162: 2025 Happy Hour Kick Off
For the first show of 2025 Glenn in hiding out in Reno as Craig, Dave and Suzanne are relieved to still be home for the post holiday recovery. Tonight we welcome hoteliers and podcasters Greg Fregoso and Tom Groebe.
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919: 2025 Hospitality Survival Guide
01/12/2025
919: 2025 Hospitality Survival Guide
We're kicking off 2025 with Daniel Lesser of LW Hospitality Advisors who shares his thoughts on the financial state of hospitality and where to make money in 2025.
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FNA 161: Are we Minton Something?
12/21/2024
FNA 161: Are we Minton Something?
In the final show of 2024, we welcome industry speaker Ryan Minton. Shame he couldn't figure out how to talk his way out of hanging with Glenn, Craig and Doctor Producer Suzanne.
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918: Year End Wrap up with Anthony & Glenn
12/19/2024
918: Year End Wrap up with Anthony & Glenn
Anthony & Glenn are here to wrap up 2024. We talk about their favorite moments of the year, highlights of the show, and what to expect in 2025.
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ESLA: Beat the Complex World of Hotel Insurance
12/19/2024
ESLA: Beat the Complex World of Hotel Insurance
In the final ESLA Icons & Experts of the year we’re tackling an issue affecting every extended stay hotelier: Insurance! I’m joined by ESLA Chair and Founder, Doug Artusio, also CEO of Dellisart Hospitality. We’re joined by Peggy Roberts & Laura Betten of AON – Insurance experts shedding light on market trends and risk management. Key Topics Covered: The rising cost of insurance: What’s driving the increase? Post-COVID underwriting changes affecting extended stay properties. How to build trust and partnerships with insurance providers. The importance of tailored coverage and loss prevention strategies. Navigating state-specific regulations and multi-state challenges. Pro tips for mitigating risks like human trafficking and property liability. Key takeaways include: The Sophistication of Hotel Ownership: Hotel owners face increased complexities in managing franchise contracts, banking requirements, and insurance policies. This necessitates a strategic approach to compliance and coverage. Proactive Insurance Strategies: Owners should adopt a forward-thinking approach to insurance by engaging with brokers early, leveraging industry data, and analyzing risks specific to property types and locations. Three-Pronged Support: Effective hotel management relies on a triad of support from CPAs, legal advisors, and insurance brokers. Each plays a vital role in mitigating risks and ensuring compliance. Data-Driven Risk Assessment: Insurance brokers like Aon use industry data to anticipate risks and tailor solutions. Predictable issues (e.g., fire sprinkler misuse or cooking accidents) and unforeseen events (e.g., vehicle crashes into buildings) require balanced, data-informed coverage. Flexibility and Alternatives: Hotel owners dissatisfied with current insurance arrangements can seek reviews and alternative plans, even mid-term. Building trust with brokers involves detailed program evaluations before commitments. Group Purchasing Power: Leveraging economies of scale through pooled arrangements or associations can significantly reduce costs and improve negotiating power with insurers. Options like captive insurance allow owners to retain premiums and build a collective rainy-day fund. Creative and Custom Solutions: Owners should prioritize partnerships with brokers who listen, innovate, and offer tailored solutions rather than just annual policy renewals. Regular Reviews and Reassessments: The importance of reevaluating all costs, including insurance, was emphasized, with advice to actively explore market options for potential savings and enhanced coverage. 🎙️ Don’t miss this enlightening conversation! Thanks to for supporting this video. Thanks to for sponsoring this video. 🔗 Subscribe for more episodes: Text Hotel to 66866 🔔 Turn on notifications to stay updated! #HotelInsurance #ExtendedStay #HospitalityInsights #NoVacancyLive #RiskManagement #HotelOperations #InsuranceTips #AonExperts
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917: Revolutionizing Hospitality: From Jails to Times Square with HEI Hotels
12/18/2024
917: Revolutionizing Hospitality: From Jails to Times Square with HEI Hotels
Join us for a captivating conversation with Clark Hanrattie, Partner at HEI Hotels & Resorts, as we explore how creative thinking, bold investments, and a deep understanding of hotel operations are reshaping the hospitality industry. 🔑 Key Highlights: The Liberty Hotel Story: Transforming a Boston jail into a luxury hotel and setting the tone for innovative hospitality. The Renaissance Times Square: Reinventing a legendary property into a modern marvel with unmatched views and brand-defining upgrades. Inside the Deal-Making Process: Discover the bold moves and sharp negotiations that led to landmark acquisitions. A Unicorn in the Industry: What makes certain professionals stand out in hospitality. HEI’s Evolution: From private equity to a leading third-party operator, learn about the strategic shifts that defined HEI’s success. Maximizing Iconic Locations: How to leverage Times Square's magic for year-round revenue, especially during events like New Year’s Eve. Expanding Through Relationships: The company's growth from 38 hotels 12 years ago to 110 hotels today, achieving $2.6 billion in annual revenue. Private Equity and Investment Expertise: In-depth understanding of private equity structures and real estate investment dynamics enables alignment with institutional investors. 🎙️ Follow No Vacancy for more amazing insights! #HospitalityInnovation #HotelInvestments #LuxuryHotels #HospitalityLeadership #TimesSquare #CreativeHospitality #HotelIndustry #NewYearsEveHotels #BusinessStrategy #hotels #hotelnews
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