Pragmatism in Practice
A podcast series from Thoughtworks addressing the challenges facing today’s digital leaders and the practical approaches they are taking to tackle issues head on to succeed in evolving their organizations into modern digital businesses.
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Wealth management transformation: Not just a destination
03/27/2024
Wealth management transformation: Not just a destination
Opportunity awaits the wealth management industry, as global wealth rises and the baby boomer generation begins to transfer assets. Omar says wealth managers must keep up with growing demands for efficiency and personalization. But this large-scale digital transformation is not a destination - it’s a continuous journey and in this episode we are going to explore this topic in more detail.
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Future Fit Strategy: Transforming Falabella with Technology
02/26/2024
Future Fit Strategy: Transforming Falabella with Technology
A future-fit tech strategy is crucial for organizations to remain relevant in a rapidly evolving business landscape. Ashutosh Dabral, Managing Director of Falabella, India, explores how Falabella leveraged a microservices-based architecture and data-driven insights to reshape retail, winning Forester's 2023 Technology Strategy Impact Award. If you are a leader interested in retail innovation and customer-centric strategies, this is the podcast for you. Read the full transcript at: https://www.thoughtworks.com/insights/podcasts/pragmatism-in-practice
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How to become a truly customer-centric organization
01/29/2024
How to become a truly customer-centric organization
Customer-centricity is essential for successful product delivery. Head of Product, Sue Anderson shares how Trade Me keeps its customers at the heart of the product delivery process, and how the renowned New Zealand website constantly strives to do better. This episode is a must-listen for product or business leaders looking to embrace a more customer-led mindset across their organization and teams.
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Product thinking: More than just ‘product’
01/10/2024
Product thinking: More than just ‘product’
It seems like everyone’s talking about product thinking, but do we truly understand what it means in practice? dunnhumby’s Chief Product & Strategy Officer, David Zimmer, shares his learnings as a product leader whose career spans both traditional and digital-native organizations. This episode will give product and business leaders valuable insight into the challenges and opportunities of becoming a product organization. Host: Kimberly Boyd, Head of Customer Marketing & Insights, Thoughtworks Guest: David Zimmer, Chief Product & Strategy Officer, dunnhumby
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The power of product thinking
12/04/2023
The power of product thinking
With so many different definitions, it can be difficult to understand exactly what product thinking is, and how it can transform your organization. In this episode, Thoughtworks’ product leaders, Rujia Wang and Jonathan Savage, explore how it can help you enhance your customer experience, and dispel some common misconceptions. It’s essential listening if you’re a product leader seeking to refine your customer experience, create ambitious new products, and foster a culture of innovation.
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From stagnation to success: Unleashing the power of technology and business transformation
11/27/2023
From stagnation to success: Unleashing the power of technology and business transformation
How does an industry titan like OTTO, spanning retail, logistics, and online marketplaces, embark on a transformation journey that ensures relentless competitiveness? Knut Talman and Matthias Wlaka, share the strategies that empowered OTTO to pivot with agility, craft innovative business models, and leverage technology to achieve seamless, uninterrupted growth. If you are a leader embarking on a transformation journey, this is the podcast for you.
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Head & heart: The art of modern leadership
11/06/2023
Head & heart: The art of modern leadership
In today's world, we're all leaders in various aspects of our lives. Effective leadership is crucial, whether at work, home, or in our communities. Kirstin Ferguson, a renowned leadership expert, author, and columnist, shares insights from her book 'Head & Heart: The Art of Modern Leadership,' emphasizing the balance between analytical thinking (head) and emotional intelligence (heart) in leadership. If you're a business leader seeking inspiration to become the kind of leader the world needs, this podcast is for you.
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Tech-enabled sustainability: Closing the execution gap
10/24/2023
Tech-enabled sustainability: Closing the execution gap
In today's landscape, organizational sustainability has become a prevailing concern, as companies publicly pledge to meet sustainability goals. Nonetheless, current approaches often miss the mark in generating substantial impact. Join Kathleen Walker, Sustainability Advisor, and Andy Nolan, Director of Emerging Technology at Thoughtworks Australia, as they delve into effective strategies for leaders to enhance performance, foster innovation, and unlock value through tech-enabled sustainability initiatives.
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From analog to AI: Embracing human-centered AI strategy.
09/04/2023
From analog to AI: Embracing human-centered AI strategy.
As AI continues to shape our world, more and more business leaders are faced with the challenge of integrating this technology while prioritizing human needs. Award-winning writer and keynote speaker, David Sax, joins us to shed light on the pressing questions business leaders must ask themselves when crafting an AI strategy that serves the needs of both the organization and its customers
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The real cost of tech debt for your business - and how to fix it.
04/05/2023
The real cost of tech debt for your business - and how to fix it.
Technical debt has bounced into the spotlight after major system failures hit US aviation hard, forcing executive leaders to consider their own risk. Mike Mason and Rachel Laycock, Thoughtworks’ Global Heads of Technology and Enterprise Modernization, explore why addressing tech debt matters and how doing so can benefit your bottom line. If you are a business leader seeking practical ways to strategically manage your tech debt risk, this is the podcast for you.
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How to win the innovation challenge
03/02/2023
How to win the innovation challenge
To thrive in today's fast-changing world, organizations need a systematic and sustainable approach to surfacing and prioritizing new ideas to take to market. Andy Nolan, Director of Emerging Technology at Thoughtworks Australia, shares practical advice for navigating common innovation challenges in your organization. If you are a leader, trying to balance innovative growth with managing operational costs, this is the podcast for you.
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How action shapes thought
11/09/2022
How action shapes thought
Conveying the right type of information for a group so that they can make accurate decisions can be challenging. Barbara Tversky, Professor Emerita of Psychology at Stanford University and Professor of Psychology at Teachers College at Columbia University, alongside our take-over hosts, Barton Friedland and Jarno Kartela, uncover how people think about the physical and digital spaces they inhabit and how those are used to think, to communicate, to create, and of course, to decide. If you are a business leader, wanting better tools for understanding context and meaning in your teams, this is the podcast for you.
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Leveraging full potentials
10/05/2022
Leveraging full potentials
To achieve their full potential, today's leaders must create intentional space to synthesize a huge amount of information and consider the impacts of any decision they undertake. Transformational leader and agile executive coach, Pat Reed, alongside our take-over hosts, Barton Friedland and Jarno Kartela, share the ways in which simulation technology and visualization tools can help leadership teams have the right discussions that lead to more effective decisions and outcomes. If you are an organizational leader, wanting to empower high-performing executive teams, this is the podcast for you.
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Wicked intelligence
09/08/2022
Wicked intelligence
Despite living in an age of ever-increasing uncertainty, advancing technology has amplified and improved our ability to make better business decisions. Alongside our take-over hosts, Barton Friedland and Jarno Kartela, special guest, Keith Grint, Professor Emeritus at Warwick University, explores how leaders can address ‘Wicked Problems’ that can seem impossible to solve. If you are a business leader, wanting to improve the way you think about decision-making, this is the podcast for you.
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People and partners in modernization success
06/27/2022
People and partners in modernization success
A Forrester Consulting study commissioned by Thoughtworks examined the practices of organizations with successful modernization initiatives and two factors came up frequently: 1) working with partners and 2) investing in and retaining knowledgeable staff. Before embarking on a transformation project, listen to this podcast featuring Forrester to learn about how to put the right people and partners in place for a successful modernization journey.
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Backstage: Spotify's secret to developer effectiveness
06/13/2022
Backstage: Spotify's secret to developer effectiveness
Software professionals and their skills are in high demand and organizations are constantly thinking about how to invest in capability development. In this podcast, we speak with Austin Lamon, about how Spotify created the Backstage platform to empower happy developers. Listen to learn more about creating an environment where development teams can thrive.
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Unlocking business value with the ITV Data Mesh playbook
05/26/2022
Unlocking business value with the ITV Data Mesh playbook
Creating and executing a data and AI strategy can help an organization drive value and growth. How do you unlock the benefits, operationalize at scale and manage change for employees? Sanjeevan Bala, Group Chief Data & AI Officer at iTV and Danilo Sato, Head of Data & AI, Thoughtworks UK explore how to develop and drive an offensive data strategy that delivers revenue and EBIT growth. Learn how data mesh can accelerate your agenda to empower and scale value across the enterprise.
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The future of digital payments
04/28/2022
The future of digital payments
Growing preference for digital payments over cash is changing the nature of how people interact with money, with significant implications for businesses. Digital payments are helping new businesses reach consumers in new ways and established businesses to expand and diversify their client bases. How should companies adapt their products, services and payments infrastructure to remove the pain of payment?
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Decision science to build resilient supply chains
04/12/2022
Decision science to build resilient supply chains
Enterprises are under pressure to move to more sustainable business models. Looking closely at a company’s supply chain is an opportunity to identify areas of improvement for sustainable measures and cost savings. But the options to make adjustments across the supply chain are endless. George Earle, Global Commercial Director in Thoughtworks’ Office of the CTO, will explain how a decision science approach helps in driving the decisions to maximize your environmental profile and your profitability, to ensure the desired impact.
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The power of data and tech in the public sector
03/23/2022
The power of data and tech in the public sector
Governments have access to large amounts of critical information that could be used to drive decisions in creating effective public systems and improve societies. And the public sector is under intense pressure to evolve and make better use of their data and offer new data-rich services. This episode uncovers the most crucial aspects of creating an effective data strategy, and why it is so important that agencies get this right.
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Accessibility for business value
03/02/2022
Accessibility for business value
Accessibility is increasingly a hot topic, not only because it is just the right thing to do, but there is a huge opportunity for businesses to serve a broader population. In this podcast, Matthew Johnston, Technical Delivery Lead, Thoughtworks, makes the case to push accessibility “left” to embrace innovation, create an inclusive workplace and tap into the “purple dollar.”
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Digital sustainability and the 2040 corporate pledge
02/09/2022
Digital sustainability and the 2040 corporate pledge
Every company in the world will face pressures to understand their carbon footprint and decarbonize what they do. Adrian Cockroft, VP of Sustainability Architecture at Amazon Web Services, joins us to discuss more on their sustainability journey to the 2040 Climate Pledge. Listen to this podcast to hear the challenges, the benefits and the opportunities for companies that embrace the commitment to sustainability.
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Healthcare tech trends put the patient at the center
01/26/2022
Healthcare tech trends put the patient at the center
In healthcare, powerful new data-based tools are revolutionizing the way we make decisions - putting individuals in charge of their own healthcare journeys and supporting the effective delivery of proactive and preventative care. What are the key trends that will help healthcare organizations shift from patient care to continuous wellbeing? In this podcast episode, Scott Davies shares the trends and technologies that will augment healthcare experiences for patients and organizations. Refer to the
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Product thinking in the new era of cloud
10/27/2021
Product thinking in the new era of cloud
Cloud infrastructure has been universally praised for its simplicity, an intuitive, scalable, and cost-effective alternative that promised to transform how we approach IT infrastructure. But as offerings from the major public cloud providers have become more sophisticated, cloud is becoming increasingly complex. Max Griffiths, Principal Infrastructure Consultant, discusses productizing this part of the business, ensuring cost savings and enabling the business with product thinking.
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CIO Interview: A digital mission for social impact
09/28/2021
CIO Interview: A digital mission for social impact
UNICEF USA implemented a technology strategy to create a consistent donor experience and put the supporter at the center of their operations. Their technology work meant that during a crisis like COVID, the nonprofit could quickly adapt their operations, workforce and donor relations. Andy Rhodes, CIO for UNICEF USA, shares details of their digital journey, how it has helped increase their social impact and tips for executives leading transformation efforts.
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The value of creative AI
09/14/2021
The value of creative AI
Companies are looking to AI/ML to deliver better customer experience, improve productivity, or keep up with the competition. Beyond the popular use of replacing tedious and repetitive tasks with automation, Principal Consultant Jarno Kartela explains the more creative and strategic opportunities to solve business problems and improve product innovation. This episode is for modern decision-makers who want to become more data-enabled, data-informed and science-backed in their operations and strategic planning
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Data governance: The foundation of data-driven organizations
07/28/2021
Data governance: The foundation of data-driven organizations
With the advent of big data analytics, powered by the ease of moving data to the cloud, the pressure on companies to get data right to make million-dollar decisions in a few seconds has become paramount. How can organizations set themselves up for success when it comes to data? What are some of the foundational elements to have in place? In this episode, Jason Hare, Data Governance Principal at Thoughtworks, shares the principles of establishing a data governance plan for forward-thinking organizations.
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Technology proficiency: the new imperative for business growth
07/15/2021
Technology proficiency: the new imperative for business growth
A recent study shows there is a close correlation between technology proficiency and business growth. How does your organization’s level of digital proficiency compare to competitor brands in your market? How can you build technology as a culture into your organization at all levels? In this podcast, we discuss the advantages that lie in technology proficiency existing beyond the office of CIO and the impacts in business growth across regions.
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ABCD Model for Leadership: Drive
06/30/2021
ABCD Model for Leadership: Drive
The last episode in this four-part series explores the final prong of the ABCD framework to help leaders thrive in today’s ambiguous climate – drive. To thrive in ambiguity, requires purpose-driven drive. Based on practices from the New Zealand rugby team, the All Blacks, this episode will help leaders translate drive into building resilient and high-performing teams.
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ABCD Model for Leadership: Curiosity
06/23/2021
ABCD Model for Leadership: Curiosity
Dr. Anita Sands takes lessons from champion sports teams in times of ambiguity and applies it to the business world, through the ABCD framework. The third part of the framework explores curiosity – the ability to step into new situations with a mindset underpinned by curiosity. This episode in the four-part series will help leaders create a mindset for curiosity and create an environment that gives teams the capacity to be authentically curious.
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