PSAImpact

PSA Impact is a podcast series hosted by Chris Timm and Rayanne Buchianico. The series is PSA independent and is designed to help MSPs worldwide get the most from their PSA took and to manage their business. Get your questions answered by the experts and learn how to maximise profitability and increase efficiency in your MSP.

[60] - Special Episode Recorded Live from the Acronis #CyberFit Summit in Miami with Special Guests Erick Simpson and Pat Hurley 11/25/2022

[59] - Special Episode Recorded Live from the Acronis #CyberFit Summit in Miami. FT - Dave Sobel and Karl Palachuk 11/25/2022

[58] The Kaseya Acquisition of Datto 04/17/2022

[57] - The MSP Series: Special Guests Daniel Johnson and Nate Taylor of machineLOGIC 02/23/2022

[56] - Introduction to the MSP Series: Part 2 02/20/2022

[55] - Introduction To The MSP Series 01/30/2022

[54] - Autotask Work Lists 01/09/2022

[53] - Reporting in Autotask 01/02/2022

[52] - Changing PSA's 12/26/2021

[51] - New Features In Autotask 12/19/2021

[50] - Autotask Documentation Manager 12/12/2021

[49] - PSA Security Best Practices 12/05/2021

[48] - Autotask Implementation Series: Projects 11/28/2021

[47] - Special Guests: Jeff Bogaerts and Patrick van Beek of Goolash 11/21/2021

[46] - Special Guest: Ryan Goodman - ConnectBooster 11/14/2021

[45] - Autotask Implementation Series: Customer Portal 11/07/2021

[44] - Autotask Implementation Series: Ticket Categories & Speed Codes (Form Templates) 10/31/2021

[43] - Autotask: Queues 10/24/2021

[42] – Special Guest: Roupen Egulian – Cloud Depot 10/10/2021

[41] – Special Guest: Daniel Welling – Welling MSP 09/06/2021

[40] – Special Guest: Ian Luckett – Innovate To Success 08/22/2021

[39] – Special Guest: Jason Kemsley, Director of Uptime Solutions 08/01/2021

[38] – Special Guest: Richard Tubb – The IT Business Growth Expert 07/01/2021

[37] – Autotask Implementation Series: Service Desk - Queues 06/23/2021

[36] – Special Guest: Matt Takhar, CEO of Inbay 05/31/2021

[35] – Autotask Implementation Series: Revisiting Covered Topics 05/23/2021

[34] – Autotask Implementation Series: Contracts in Autotask 04/25/2021

[33] – Autotask Implementation Series: CRM – Sales Quotas, Commissions, Opportunity Categories, Speed Codes 03/28/2021

[32] – Special Guest: Nigel Moore, Founder of The Tech Tribe 02/27/2021

[31] – Autotask Implementation Series: CRM - Opportunities vs Quotes, Tools 02/09/2021