Conversations in Depth: A QRCA Views Podcast
In-depth conversations with business leaders, marketers, and authors.
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Dancing Face to Face, with Kelsey Buttimer of Fieldwork Chicago
03/01/2023
Dancing Face to Face, with Kelsey Buttimer of Fieldwork Chicago
What do dancing and running a fieldwork agency have in common? Maybe more than you think! Kelsey Buttimer is the president of Fieldwork Chicago and knows a thing or two about the importance of flexibility (in more ways than one). Growing up dancing competitively, Kelsey spent most of her free time at the barre (in the dance studio). It was there that she learned the importance of structure, hard work, and communication while also developing her appreciation for music and entertainment. In this episode, Mike and Kelsey discuss parallels between dancing and managing qualitative fieldwork, climbing the ladder in the qualitative research industry, and the value Fieldwork gets from their relationship with the QRCA. In addition, we talk music, festivals, and our mutual love of running, so shimmy on over to our VIEWS website or find this episode wherever you get your podcasts by searching for Conversations in Depth. While you are there, consider subscribing and giving our podcast a rating and review. Happy listening!
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Dave Kaye
12/06/2022
Dave Kaye
A seasoned expert in digital qualitative research, Dave Kaye's career has taken him around the world listening firsthand to stories from thousands of research participants. His ability to get to the heart of the narrative and the insights that live within it has put him at the forefront of mobile research co-founding Field Notes, one of the world's first smart phone research apps. Dave is passionate about bringing new technologies to research, but he is always keen to keep things simple. He joins Conversations in Depth to discuss his nontraditional path of getting into the market research business and his passion for digital methods.
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Wendy Pease of Rapport International
08/16/2022
Wendy Pease of Rapport International
Wendy Pease is the owner and president of Rapport International, a translation and interpretation services company specializing in marketing translation. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. She hosts the Global Marketing Show podcast, which features experts on opportunities and challenges in increasing multilingual lead gen and revenue. She also leads a global speed networking group, moderates the Boston chapter of Soft Land Partners, and hosts a weekly Clubhouse room on Global Business. Wendy Joined me on Conversations in Depth to discuss her book The Language of Global Marketing: Translate Your Domestic Strategies into International Sales and Profits. In addition, we cover how a childhood of traveling the world got her interested in a global business career, why she wanted to own her own business, and how qualitative researchers can benefit from using simultaneous translation (hint, it has to do with inclusivity in Market Research). Check past episodes of Conversation in Depth at
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Starting Fires, with April Bell
05/24/2022
Starting Fires, with April Bell
Before becoming the Editor in Chief of Views, I needed to give up the reigns of the podcast feature and I turned them over to Foster Winter, who did an absolutely wonderful job with it. His calming voice and insightful questions took our podcast feature up a few notches and I am grateful for his presence on our committee. Many of you know that Foster lost a battle with cancer earlier this year and I wanted to use some space in this edition of Views to acknowledge his contributions to the podcast feature and to Views magazine. I’m also happy to announce that we have a new episode to share featuring author April Bell. April is an empathy researcher and the author of The Fire Starter: Igniting Innovation with Empathy. April loves to solve problems. She has conducted more than 11,000 hours of empathy research through her boutique research agency, April Bell Research Group, working with many of the world’s giant brands such as PepsiCo, P&G, Hewlett Packard, and Pfizer to name a few. How did April get into the insights business? How did she uncover how important empathy is to her work? Where did the idea for The Fire Starter come from? Tune in to hear the answers to these questions and uncover the important lessons she learned about herself during the writing process. More VIEWS Podcasts And while you’re at it, peruse the list of over sixty podcasts covering a range of topics from which to choose from on the VIEWS podcast page. Check out the newest VIEWS podcasts online by clicking .
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The Power of Storytelling, with Fred John
02/14/2022
The Power of Storytelling, with Fred John
C. Frederic John enjoys a global reputation as a strategic researcher with a career spanning over forty years. He specializes in melding profound insights into concrete recommendations for clients, and in crafting compelling research deliverables using story-telling techniques. Fred and I have a few things in common: we both work in the market research industry, we both worked for MasterCard, and we both value the power of storytelling when it comes to presenting findings to clients. In fact, Fred is so passionate about storytelling in market research that he literally wrote a book, Storytelling and Market Research: A Practical User Guide. I caught up with my former colleague just a few days before his book launched to discuss his career as a researcher, what compelled him to write this book, and how he went about finding a publisher and turning his idea into reality. Of course, we discuss the importance of using story to keep a reader’s attention and Fred gives practical and tangible advice for transforming mundane reports into page turners. If you want to build your storytelling chops, this interview is not to be missed! Check out the newest VIEWS podcast online at
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Thriving in Uncharted Times
04/29/2021
Thriving in Uncharted Times
This Conversation in Depth podcast features Kay Corry Aubrey and former tech executive, TED speaker, BBC producer, and author Margaret Heffernan. Margaret’s latest book, Uncharted: How to Navigate the Future, is not only fascinating but very timely. Margaret says we can step back and learn from the very visceral experience of uncertainty that the COVID-19 pandemic threw our way.
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The Power of Business Conversation with Daniel Wolf
03/25/2021
The Power of Business Conversation with Daniel Wolf
This edition of the QRCA Conversations in Depth podcast features Foster Winter’s conversation with Daniel Wolf discussing the Power of Business Conversation—from casual, informal conversations to structured strategy meetings. Some takeaways: Keep the elements of productive conversations relevant, alive, and available; address the benefits of casual office conversations even while working remotely; conversations are key to decision management and organizational development.
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Qualitative Tools for Generative Design Research: A Conversation with Liz Sanders
01/20/2021
Qualitative Tools for Generative Design Research: A Conversation with Liz Sanders
Liz Sanders is an experimental psychologist and a pioneer in generative design research. She is the founder of Make Tools, which leverages participatory human-centered methods for innovation and to address the big challenges we face in today’s world. Liz is also a professor within the Design Department at The Ohio State University. QRCA VIEWS Luminaries Feature Editor Kay Corry Aubrey recently spoke with Liz about her work in a field that she helped to create, related to qualitative research.
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The Case for Qualitative Research Education
11/24/2020
The Case for Qualitative Research Education
In addition to his position as managing partner of the Prell Organization, he is adjunct assistant professor at the George Herbert Walker School of Business and Technology at Webster University in St. Louis.
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Online Qualitative – Where We’ve Been and Where We’re Going: A Conversation with Jen Dale
09/29/2020
Online Qualitative – Where We’ve Been and Where We’re Going: A Conversation with Jen Dale
QRCA luminary Jen Dale shares a fun conversation with Foster Winter about her 22 years in online qualitative research—the past, the present, and the future; the good, the bad, and the ugly!
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An Interview with Karen Mangia
07/29/2020
An Interview with Karen Mangia
In this edition of Conversations in Depth, QRCA’s Luminairies editor Kay Corry Aubrey talks with Karen Mangia, Vice President of Consumer and Market Insights at Salesforce.com.
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Writing the Right Questions: An Interview with Kayte Hamilton
05/20/2020
Writing the Right Questions: An Interview with Kayte Hamilton
Kayte Hamilton, recipient of this year’s QRCA Rising Star Award, joins host Foster Winter for a particularly timely conversation on transitioning to online qualitative work—how to think about wording, discussion flow, considering the final output, and other important aspects of online qualitative work.
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Interview with Martin Raymond
04/22/2020
Interview with Martin Raymond
Martin Raymond is a Co-founder of The Future Laboratory, journalist and one of the world’s leading futurists. In this podcast interview Kay Corry Aubrey spoke with Raymond about the critical role of the human researcher in foresight research as we enter an age dominated by artificial intelligence. Raymond describes how his team identifies trends by connecting with innovative people and how they use qualitative research, scenario planning, and storytelling to build frameworks of future trends
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What Marketers Need to Know about Human Bias: An Interview with Richard Shotton
01/23/2020
What Marketers Need to Know about Human Bias: An Interview with Richard Shotton
Considered one of the most talented brand strategists in the UK, Richard Shotton is the author of The Choice Factory: 25 behavioral biases that influence what we buy. In this Conversation in Depth with QRCA’s Kay Aubrey, Rich points out that discussions about behavioral science and marketing usually include descriptions of many biases, but not enough talk about how to apply them.
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Interview with Sean Campbell and Scott Swigart
12/07/2019
Interview with Sean Campbell and Scott Swigart
Sean Campbell and Scott Swigart are the co-owners of the Oregon-based company, Cascade Insights. Together, they have built two different businesses over the past 10 years, in the broad arena of technology industry- focused marketing and consulting.
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Interview with Scott Berkun
12/07/2019
Interview with Scott Berkun
QRCA book review editor Kay Corry Aubrey interviews Scott Berkun. Scott is the author of best selling Myths of Innovation, which explores the truths of creativity and innovation. Scott was a project manager at Microsoft from 1994 until 2003 and worked with the development teams on the original versions of the ubiquitous Internet Explorer (v1-5), Windows, and MSN.
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Interview with Rick Weitzer
12/07/2019
Interview with Rick Weitzer
Rick Weitzer is a longtime QRCA member and principal partner of the Prell Organization, received his MS in Urban Studies from Cleveland State University and a BA in Psychology from Case Western Reserve University.
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Interview with Paul Gillin
12/07/2019
Interview with Paul Gillin
Paul Gillin is a veteran technology journalist with more than 23 years of editorial leadership. Paul was founding editor-in-chief of TechTarget, one of the most successful new media entities to emerge on the Internet. Previously, he was editor-in-chief and executive editor of Computerworld magazine. He writes the social media column for BtoB magazine, and his new book, The New Influencers, chronicles the changes in markets being driven by the new breed of bloggers and podcasters.
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Interview with Naomi Henderson
12/07/2019
Interview with Naomi Henderson
Naomi Henderson opened RIVA in 1981 and is its CEO, directing policy and procedures for two divisions: Research and Training. She is co-founder of the RIVA Training Institute, where she serves as a Master Trainer writing curriculum for public and custom courses and fulfilling her dream to leave the industry in better shape than when she entered, by training researchers in the art and science of rigorous qualitative research techniques.
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Interview with Mary Ellen Bates
12/07/2019
Interview with Mary Ellen Bates
Mary Ellen Bates is both the beauty and brains behind Bates Information Services, where she provides strategic business research for business professionals and knowledge workers. Before launching her business in 1991, she worked for many years as a corporate librarian. She never developed the quiet Librarian Voice, however.
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Interview with Liz Van Patten
12/07/2019
Interview with Liz Van Patten
Liz Van Patten is a veteran qualitative research consultant with more than 25 years’ experience discovering insights for dozens of client companies, advertising agencies, government and industry groups. As head of her own qualitative research consultancy since 1987, Liz has provided customized, highly professional qualitative research services to dozens of Fortune 500 companies.
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Interview with Linda Kaplan Thaler and Robin Koval
12/07/2019
Interview with Linda Kaplan Thaler and Robin Koval
Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. Where so many companies encourage a dog eat dog mentality, the Kaplan Thaler Group has succeeded through chocolate and flowers. In The Power of Nice: How To Conquer The Business World With Kindness, through their own experiences and the stories of other people and businesses, they demonstrate why, contrary to conventional wisdom, nice people finish first.
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Interview with Laurie Tema-Lyn
12/06/2019
Interview with Laurie Tema-Lyn
Laurie Tema-Lyn, Founder of Practical Imagination Enterprises, has been integrating creativity and qualitative research for the past 25 years. She inspires and guides client teams to create new business strategies, fill the pipeline with product and positioning concepts, and uncover robust insights about existing and potential consumers/customers. Laurie relishes taking on the tough assignments where new approaches and methodologies are created to deliver success.
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Interview with Ken Gronbach
12/06/2019
Interview with Ken Gronbach
Kenneth W. Gronbach is a gifted public speaker and a nationally recognized expert in the field of Demography and Generational Marketing. An accomplished President and CEO, himself, Ken has proven success in creating value, leading companies and planning for the future with uncanny accuracy. Ken entertains his audiences with his own special brand of wit, humor and clear communication.
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Interview with Judith Glaser
12/06/2019
Interview with Judith Glaser
Judith Glaser is CEO of Benchmark Communications, Inc. Founded in 1980, her consulting firm works with CEOs and their teams helping them focus on competitive challenges in a world of moving targets with a direct line of site to the customer. Judith considers herself an Organizational Anthropologist, working with clients at the intersection of culture, leadership and brand
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Interview with JR Harris
12/06/2019
Interview with JR Harris
Robert (“J.R.”) Harris, President of JRH Marketing Services, has over 40 years of diverse marketing and research experience, including media, packaged goods, international, and ethnic marketing and research assignments from major corporations, agencies, organizations and government ministries. He is also an experienced qualitative research consultant who has moderated thousands of focus groups.
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Interview with John Hlinko
12/06/2019
Interview with John Hlinko
John Hlinko has long been recognized as an innovator and Buzz Czar on the grassroots-marketing front, using emerging technologies and creative communications to achieve maximum results within constrained budgets. He has been covered by nearly all the major broadcast and print news outlets and has been quoted as a grassroots expert in more than a dozen books.
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Interview with John Arnold
12/06/2019
Interview with John Arnold
John Arnold is a leading marketing speaker and author specializing in marketing advice for small businesses. He is the author of "E-Mail Marketing for Dummies" co-author of "Web Marketing All-In-One for Dummies", the forthcoming "Mobile Marketing for Dummies, and a regular contributor to Entrepreneur Magazine.
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Interview with Jim Loretta
12/06/2019
Interview with Jim Loretta
He has over 25 years of marketing research experience among clients in the United States, US Hispanic and Latin American market segments. He was born and raised in Mexico and is completely bilingual and bicultural. He is adept in transferring key insights and hot buttons generated from qualitative research into actionable copy points in the development of creative execution working closely with both clients and advertising agencies. He is interviewed here by QRCA member, Maureen Quinn Olsen.
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Interview with Jean Sifleet
12/06/2019
Interview with Jean Sifleet
Jean D. Sifleet, Esq., CPA is the head of the Business Practice Group law firm. With her extensive business background, Jean provides practical, outcome-focused advice to business owners. Jean is the author of numerous articles and several books, including: "Beyond 401(k)s for Small Business Owners" (Wiley 2004) and "Advantage IP - Profit from Your Great Ideas" (Infinity 2006).
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