Resilient by Design with Rebecca Hay
I’m Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I’ve finally landed where I want to be. Throughout my journey I’ve become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I’ll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.
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310. Beyond Survival Mode: Building a Stable, Profitable Interior Design Business
11/20/2025
310. Beyond Survival Mode: Building a Stable, Profitable Interior Design Business
Feeling stuck in the cycle of doing everything yourself? In today’s episode, we explore what it really takes to move beyond survival mode and build a stable, profitable interior design business. Rebecca is joined by design-build founder Mae Reedy, who shares her hard-earned lessons on systems, hiring, communication, and managing a growing team. If you’ve been in business for a few years and you’re craving more stability, better processes, and the confidence to scale, this is your episode. You’ll learn how to create predictability inside your projects, protect your creative time, and document your systems so your business can thrive without everything living in your head. Tune in and get ready to build a business that supports your growth, not one that drains it. Episode Resources Learn more about Mae Reedy on her and follow her on . Download our Free Resource ➡️ Pre-qualify your clients with my Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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309. Your Next Level Starts Here: The Mindset Shift Every Designer Needs to Scale Successfully
11/13/2025
309. Your Next Level Starts Here: The Mindset Shift Every Designer Needs to Scale Successfully
Scaling doesn’t mean building a big firm or losing touch with what you love. It’s about clarity, confidence, and control. In this solo episode, Rebecca dives into the mindset shift that helped her build a business that supports her life (not the other way around). She shares her five go-to reflection questions to help you visualize your next level and start leading like a CEO. Listen in to learn how to: Scale your design business without burnout Redefine what success looks like for you Build systems that give you freedom, not stress Learn more about my Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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Grow your team, Grow your Business with Dina Holland [Rebroadcast]
11/06/2025
Grow your team, Grow your Business with Dina Holland [Rebroadcast]
Want to grow your interior design team without losing your creative edge? In this rebroadcast, Rebecca sits down with Dina Holland (Honey & Fitz) to talk hiring, delegation, process, and profit. Dina shares how authenticity on Instagram acts as a built-in client filter, why documentation is non-negotiable as you scale, and what she’s learned running an e-commerce shop alongside a thriving studio. You’ll learn: How team growth changes your role—and why that’s a good thing The nuts and bolts of delegation (design vs. purchasing vs. PM) Pricing confidently and reframing “budget” as client investment The real effort behind e-commerce for designers Using social to attract the right clients (by being yourself) Follow Dina: @honeyandfitz | dinahollandinteriors.com Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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308. From Solo Designer to Recognized Brand: Cheryl Luckett on Building a Business That Stands Out
10/30/2025
308. From Solo Designer to Recognized Brand: Cheryl Luckett on Building a Business That Stands Out
Designer, educator, and all-around powerhouse Cheryl Luckett joins Rebecca to share how she went from a full-time corporate career to running Dwell by Cheryl Interiors...without burning everything down to start over. She walks us through her intentional 36-month exit plan, how she built her audience through blogging and Instagram back in 2012, and why consistency online still matters for designers in 2025. Cheryl also talks about pivoting into more construction/new build work and the power of in-person networking. In this episode: Growing your design business while you’re still employed Creating your own exit timeline (not someone else’s) Building a digital footprint that attracts your ideal clients Staying consistent when business is slow Why there’s no “one thing” that makes a design business successful Connect with Cheryl: @dwellbycheryl | dwellbycheryl.com Rate, review, and follow the show so more designers can find it! Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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307. You’ve Got Systems—Now What? How to Scale your Interior Design Business
10/23/2025
307. You’ve Got Systems—Now What? How to Scale your Interior Design Business
You’ve got your systems dialed in—now what? In this episode, Rebecca dives into what comes after systems. Learn how to scale your interior design business by elevating your client experience, building your team, gaining financial clarity, and finding mentorship that propels you forward. Perfect for established designers ready to grow sustainably without losing their sanity. Learn more about my Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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306. The Cool Girl's Guide to High Point Market with Marisa Wilson
10/16/2025
306. The Cool Girl's Guide to High Point Market with Marisa Wilson
Headed to High Point Market? Designer and Cool Girls Guide founder Marisa Wilson breaks down exactly how to plan your days: curated events, must-visit showrooms, where to eat, transit tips, and how to protect your energy so you actually enjoy market. We also compare Round Top vs. High Point and why market truly is for every designer. In this episode: High Point vs. Round Top—what’s different and why it matters Marisa’s curated showrooms + events you won’t regret Transit hacks: shuttles, the Go Anywhere van, walking routes Where to eat (and when to skip the “free lunch”) Wellness at market: shoes, layers, hydration, mental breaks “Pink Out” Sunday + other insider traditions The mindset: you can’t see it all—do what serves your goals Episode Resources: Learn more about Marisa Wilson at her and follow her on Get the Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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305. Nashville Recap: What I Learned in a High-Level Mastermind (and How Designers Can Apply It)
10/09/2025
305. Nashville Recap: What I Learned in a High-Level Mastermind (and How Designers Can Apply It)
In this episode, Rebecca takes you behind the scenes of her recent trip to Nashville for Amy Porterfield’s high-level mastermind. She shares what really happens inside the room, the lessons that shifted her business, and why community is the key to scaling a profitable interior design firm. Episode Highlights: You can’t grow alone. Having peers who understand your challenges accelerates your success. Honesty about money matters. Talking openly about profit margins helps you build smarter, more sustainable businesses. Environment shapes perspective. Stepping away from client work gives space for reflection and long-term planning. Accountability drives results. Consistent check-ins and community support keep you focused on your goals. If you’ve ever felt alone in business or wondered what it takes to reach that next level, this one’s for you. 💡 Apply for Rebecca’s new mastermind: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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304. High Point Market: is it worth it?
10/02/2025
304. High Point Market: is it worth it?
High Point Market is often called “Disneyland for Designers” — but is it really worth the investment of time and money? In this episode, Rebecca Hay shares why attending HPMKT has been one of the smartest moves for her design business. From sourcing smarter and building vendor relationships to staying inspired and charging with confidence, Rebecca breaks down exactly how market can pay for itself many times over. Plus, she shares practical tips for navigating showrooms, capturing inspiration, and making connections that last long after the event. Episode Resources: Read the Blog: Read the Blog: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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303. Monetize Every Project: Turning Small Jobs Into Big Business with a Franchise Model
09/25/2025
303. Monetize Every Project: Turning Small Jobs Into Big Business with a Franchise Model
What if you could make every project, big or small, profitable? In this episode, Rebecca Hay sits down with award-winning designer Miranda Cullen, founder of Inside Stories, about her innovative interior design franchise model. Dive into the episode to listen to: How micro-design services turn small jobs into revenue What it really costs to buy into a franchise The systems, training, and marketing support that make it work Why fixed-fee pricing backed by data gives designers confidence If you’ve ever wondered how to scale without burning out, or how to stop turning away “too small” projects, this conversation is packed with insights. Episode Resources Learn more about Miranda Cullen on her , ask for more info and follow her on Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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Is Fixed Fee Billing Right for you? [Rebroadcast]
09/18/2025
Is Fixed Fee Billing Right for you? [Rebroadcast]
Is fixed fee billing the answer for your design business—or a fast track to lost profits? In this rebroadcast, Rebecca Hay dives deep into hourly, fixed fee, and hybrid billing models, sharing the real pros and cons of each. You’ll hear her candid stories of undercharging, discounting, and scope creep, along with the practical steps she uses today to track hours and charge with confidence. If you’ve ever struggled with pricing, client billing conversations, or knowing what to charge, this episode is for you. Episode Resources Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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302. From Chaos to Clarity: Systems for Interior Designers That Actually Work
09/15/2025
302. From Chaos to Clarity: Systems for Interior Designers That Actually Work
Do you really need systems in your interior design business right now? The short answer is yes — and in this episode, I’m sharing why. If you’ve ever felt like your projects are running you instead of the other way around, this is your sign that it’s time to build better systems. From indecisive clients and endless revisions to scope creep and late-night text messages, I’ve been there — and I know how overwhelming it can feel. In this episode, I break down: The five biggest pain points that systems for interior designers solve Why having a clear process makes clients trust you (and pay you) more How systems help you protect your boundaries with clients, trades, and your own team The simple, baby steps you can take today to start moving from chaos to clarity Systems aren’t about making your business rigid or robotic — they’re about creating a framework that supports you, frees up your time, and helps you grow with confidence. Whether you’re just starting out, in the messy middle, or leading a team, you’ll walk away with practical strategies you can put into action right away. Hit play to learn how the right systems can transform your design business into one that feels calm, professional, and profitable. Learn more about Power of Process at rebeccahay.com/powerofprocess Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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301. Real Talk with 3 Interior Designers: Doubling Rates, Landing Clients & Embracing Process
09/11/2025
301. Real Talk with 3 Interior Designers: Doubling Rates, Landing Clients & Embracing Process
Three designers share how they doubled, and even 10x’ed, their rates by embracing process and confidence. What does it really take to raise your rates and run a thriving design business? In this episode, Rebecca sits down with three Calgary-based interior designers, Dana MacAulay, Kim Charbonneau, and Liza Kiegler, who share candid stories of growth after going through Power of Process. From doubling (and even 10x’ing) their fees, to finding confidence through systems, and building a supportive community, their journeys prove that process truly is the path to profit. You’ll hear: How to confidently raise your design rates Why process creates freedom and consistency The power of community and accountability over competition How visualization (yes, like an athlete!) can help you hit your business goals Get ready for real talk, tangible takeaways, and the encouragement you need to invest in yourself and your business. Meet the guests: - - - Episode Resource: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ is back! Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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300. Behind the Mic: Rebecca Hay Shares What’s Changed in Her Design Business with Special Host Darla Powell
09/08/2025
300. Behind the Mic: Rebecca Hay Shares What’s Changed in Her Design Business with Special Host Darla Powell
Celebrate 300 episodes of Resilient by Design with this behind-the-mic special. For the 300th episode, Rebecca Hay switches seats and becomes the guest! Darla Powell, founder of Wingnut Social, interviews Rebecca about the evolution of her design business, her shift into coaching, and the lessons she’s learned along the way. From pricing and profits to confidence and consistency, this milestone episode gives you a raw look at what it takes to grow a resilient interior design business. Plus, stick around for Rebecca’s surprise turn as interviewer when Darla shares her take on AI, SEO, and ChatGPT for designers. THANK YOU for listening and here's to 300 more! Episode Resources: Learn more about Darla Powell and Wingnut social at her ! Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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299. Indecisive Clients, Scope Creep, and Upholstery Sales: your questions answered (Ask Rebecca)
09/04/2025
299. Indecisive Clients, Scope Creep, and Upholstery Sales: your questions answered (Ask Rebecca)
Clients who can’t decide, projects that grow beyond scope, and upholstery that’s tough to sell without a sit test — sound familiar? In this Ask Rebecca episode, Rebecca Hay shares how she tackles these common design dilemmas. Learn how to: Guide indecisive clients toward confident decisions Sell upholstery without relying on retail showrooms Manage scope creep with clear agreements (and less stress) Get the behind-the-scenes strategies Rebecca uses in her own design firm so you can handle these challenges with more ease and confidence. Episode Resources: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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298. The Mindset Trap that holds Interior Designers back from success & how to overcome it
08/28/2025
298. The Mindset Trap that holds Interior Designers back from success & how to overcome it
Do you ever feel like you’re behind in your design business? Like you should already be further along, have more clients, or be making more money? That’s the mindset trap that keeps so many interior designers from feeling confident and successful. In this episode of Resilient by Design, Rebecca Hay breaks down how to overcome this trap by shifting from focusing on “the gap” (where you think you should be) to “the gain” (how far you’ve already come). You’ll walk away with tools to reframe your thinking, celebrate your progress, and finally stop holding yourself back from success. Episode Highlights: The biggest mindset trap interior designers fall into How to measure progress in a way that builds confidence Why your past wins are the key to future momentum A practical exercise to reset your mindset today Hit play and start seeing your growth for what it really is—success in action. Episode Resources: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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297. Why getting more clients feels overwhelming and how to fix it
08/21/2025
297. Why getting more clients feels overwhelming and how to fix it
Do you ever feel excited at the thought of getting more clients, but then suddenly dread sets in? You’re not broken, you just don’t have the right systems in place. In this episode, I’m sharing why more clients can feel overwhelming and what you can do to finally feel confident saying “yes” to the projects you want. I’ll walk you through the shifts I made that took me from anxious and overworked to running a seven-figure firm with ease. Tune in to learn how to build systems that eliminate decision fatigue, improve the client experience, and make growth exciting again. Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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296. How To Get Press, Build Partnerships, and Grow Through Design Friendships
08/14/2025
296. How To Get Press, Build Partnerships, and Grow Through Design Friendships
Four designers. One chance meeting. Unlimited opportunities. What started as a spontaneous trip to an industry event turned into a powerhouse partnership that’s changing lives — both inside the design industry and in communities across the country. In this episode, I’m joined by the Designer Besties — Whitney Atkinson, Lori Johnson, Rhobin DelaCruz, and Nikki Watson — four talented creatives who have built more than just a friendship. Together, they’ve: Landed national press without hiring a publicist Created brand partnerships that amplify their visibility Launched a nonprofit transforming teacher lounges in schools nationwide Found ways to support each other through pricing questions, client challenges, and business pivots We talk about how they first met, why vulnerability was the key to building trust, and how each of them leverages the group’s combined knowledge and network to grow their own businesses. You’ll also hear tactical advice for getting your work featured in the media, building partnerships, and finding your own “design besties” no matter where you live. If you’ve ever felt isolated as an interior designer or wondered how to break into press opportunities, this episode will show you how collaboration can be your competitive advantage — and how friendship can be the best business strategy you’ve never tried. Episode Resources: Learn more about each guest at their and follow them on Instagram - - - - Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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295. Studio McGee Alum Shares the Real Secrets to Working Smarter in Your Design Business
08/07/2025
295. Studio McGee Alum Shares the Real Secrets to Working Smarter in Your Design Business
If you’re trying to grow your interior design business but feel like you’re spinning your wheels, this episode will be a breath of fresh air. Renee Bush, brand strategist and former Director of Operations at Studio McGee, joins me to talk about the reality of burnout, the power of brand alignment, and what it really takes to work smarter and build a business you love. We dive into: Why your marketing might not be working (and what to do instead) The branding gap most designers don’t realize they have Attracting dream clients through strategic alignment Mindset shifts that helped Renee recover from burnout How to simplify your design business without sacrificing success Whether you’re just starting out or scaling fast, this episode is packed with practical advice to help you lead your interior design business with intention. Learn more about Renee Bush at her . Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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My 7-step framework to accomplishing your goals [Rebroadcast]
07/31/2025
My 7-step framework to accomplishing your goals [Rebroadcast]
This is your sign to hit pause and check in. We’re a little over halfway through the year, can you believe it? Whether you’ve been crushing your 2025 goals or feel like they've slipped off your radar, this rebroadcast is your invitation to reflect, realign, and reignite your momentum for the second half of the year. Originally released as our very first episode of 2025, this one’s packed with practical guidance to help you get back on track, or make a fresh plan entirely. I’ll walk you through 7 actionable steps to bring clarity to your vision, prioritize what matters most, and use your calendar as a tool for accountability. You’ll learn how to: Identify what’s working (and what’s not) Reset your intentions with purpose Create habits that support your big-picture goals Stay consistent—even when life gets busy I’ll also share how I’m revisiting my own goals and making space for what I really want in both life and business. ✨ So if you’ve been waiting for the perfect moment to regroup, this is it. Grab your notebook (and your favorite drink!) and take this time to get intentional. The second half of the year is full of opportunity, and it starts with this episode. Resources Best Year Goal setting podcast episodes: Episodes about goal setting / Asana-like program: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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294. Ask Rebecca: Interior Design Project Management, Client Red Flags & More
07/24/2025
294. Ask Rebecca: Interior Design Project Management, Client Red Flags & More
In this first Ask Rebecca Q&A episode, I'm answering your burning questions about running a design business—from staying organized on-site to handling awkward client scenarios. Tune in to hear: My best tips for interior design project management (hello, site binders!) What to say when clients want to skip implementation or use someone else’s discount Real talk on setting boundaries and protecting your profits My advice on how to fix an ordering mistake without losing money (or your mind) Want your question featured in a future episode? DM me on Instagram or send us an email! Episode Resources: Grab my Free Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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293. No Portfolio? No Problem: How to Attract Clients From Day One
07/17/2025
293. No Portfolio? No Problem: How to Attract Clients From Day One
Good design speaks for itself, but what if you’re just starting out and don’t have a single client project to show? In this episode, I’m sharing how I started my interior design business from scratch, built my first portfolio using my own home, and booked clients before I had any professional photos. I’ll teach you how to showcase your eye, style, and problem-solving skills so clients see you as a pro—even when you’re new. What you'll take away: How to create a portfolio without client work Tips for styling and photographing your own space Why quality over quantity is key How to use discovery calls to weed out difficult clients The mindset shift that helped me grow my business You don’t need a full project library to book clients—you just need to start. I’ll show you how. Episode Resource Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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292. From Residential Burnout to Commercial Success: How To Love Interior Design Again with Leslie Abner
07/10/2025
292. From Residential Burnout to Commercial Success: How To Love Interior Design Again with Leslie Abner
Feeling exhausted by emotional clients and endless design revisions? It might be time to rethink your interior design career path. In this episode, Rebecca sits down with a designer who made a big pivot, from residential design to building medical and dental offices across the country. Leslie Abner of LA Studio shares what led to her burnout, how commercial design helped her rediscover her love for the work, and why it might be the perfect niche for designers looking for more clarity, structure, and profit. They also dive into pricing strategies, the power of saying no, and how to market yourself into a niche. Oh—and she also wrote a novel that every designer will want to add to their summer reading list!! If you’ve been craving a change or wondering where your design business is heading, this episode is your permission to explore something new. Episode Resources Learn more about Leslie at her and follow her on . Get the Book: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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Communication hacks for when you’re Out of Office [Rebroadcast]
07/03/2025
Communication hacks for when you’re Out of Office [Rebroadcast]
Why You Need an Out-of-Office Email (And How to Write One) Worried clients will think you’ve disappeared if you take time off? You’re not alone. Many interior designers avoid setting an out-of-office message because they fear it sends the wrong signal. But here’s the truth: OOO replies can actually strengthen your client relationships and position you as a pro. In this episode, Rebecca shares: Why we feel guilty for stepping away (and how to change that) When and how to use out-of-office replies—even for reveal or install days What to say in your OOO message to keep things professional and personal Why clear communication = better boundaries (and better business) 🎁 Grab Rebecca’s FREE Out-of-Office Template Pack: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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291. From $500 Flyers to a $7M Show Home: The Contract Lessons Behind Erica Gelman’s Thriving Luxury Design Business
06/26/2025
291. From $500 Flyers to a $7M Show Home: The Contract Lessons Behind Erica Gelman’s Thriving Luxury Design Business
In this episode, luxury interior designer Erica Gelman returns to share how she evolved her contract from simple terms to a robust, 15-page agreement that protects her time, energy, and profitability. We dive into the real lessons learned through years of client experience, including what it was like to design a $7.3 million Princess Margaret Show Home, how she learned to charge for her value, and the timeline and revision clauses she swears by. Whether you're struggling with flat fees, endless revisions, or client delays, this conversation will help you shift your mindset and sharpen your process. Episode Highlights: Interior design contract tips that save you time and money How to handle revisions without getting stuck in feedback loops What to include in your proposal (and why it matters!) Why Erica stopped using flat fees—and what she uses now How to create boundaries while still delivering white-glove service Episode Resources: Learn more about Erica at her and follow her on Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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290.Why Flat Fees Nearly Broke My Design Business
06/19/2025
290.Why Flat Fees Nearly Broke My Design Business
If you’re still charging based on what you think your clients can afford… or afraid to raise your rates in case they push back… this episode is for you. I’m sharing one of my worst pricing mistakes from the early years, a commercial project that cost me hundreds of hours, drained my confidence, and taught me the hard way how damaging it is to undercharge. It’s a story with no happy ending, but plenty of takeaways. In this episode, you’ll hear: Why fixed fees can be risky if you don’t track your time The real cost of avoiding the money conversation How underpricing attracts the wrong clients What finally helped me shift from hobbyist to CEO Plus, I’m inviting you to my free workshop: Priced to Profit — where I share the 3 pricing shifts that helped me raise my rates (without losing clients). Register at Episode Resources: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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289. If it's your first year in business, you need to do this
06/12/2025
289. If it's your first year in business, you need to do this
If you’re in your first year of running an interior design business, this episode is for you. Anna Baldi is the founder of Contrast Interior Design and a recent graduate of Power of Process. After spending two decades working in commercial and set design, Anna finally listened to the entrepreneurial itch she had ignored for 20 years. She quit her job without a backup plan and started her design business the very next day. In this conversation, she shares: The breaking point that led to her big leap What it was like launching a business from scratch Why she joined POP (even though she was hesitant) How she gained the confidence to implement a $5K minimum design fee The systems and boundaries that changed her life and business This is an inspiring and practical episode full of honest takeaways for anyone starting their business journey. Learn more about Anna Baldi at her and follow her on 👉 Learn more about POP at Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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288. Why Trade Day Is the Secret to a Smooth Design Project
06/09/2025
288. Why Trade Day Is the Secret to a Smooth Design Project
Why Trade Day Is the Secret to a Smooth Design Project!! In this episode, Rebecca shares the cringe-worthy story of a chaotic trade day early in her career—and how it nearly cost her a client (and a contractor). That one experience transformed how she approaches the interior design trade day and inspired her to create the system she now teaches inside Power of Process. You'll learn what a trade day actually is, how to run it with confidence, and why it's one of the most overlooked (but vital) tools in a designer's toolbox. What you'll hear in this episode: A behind-the-scenes look at a disastrous project kickoff The biggest trade day mistakes designers make Rebecca’s system for organizing trades, timelines, and client expectations Her exact checklist and tips for execution Why trade day is about more than logistics—it's about leadership Want to elevate your project management skills? This episode is for you. Learn more about POP: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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287. The Fastest 2-Month Design Business Transformation You’ll Ever Hear
06/05/2025
287. The Fastest 2-Month Design Business Transformation You’ll Ever Hear
What if two months could totally transform your interior design business? In this episode, I’m joined by Melissa McDonald of MelMac Designs, an interior designer with 15+ years of experience who recently realized her business wasn’t as profitable—or fulfilling—as it could be. She took a leap of faith, joined , and the results were nothing short of amazing. In just two months, she restructured her services, got crystal clear on her ideal client, hired her first assistant, implemented systems, and tripled her project fees. And yes—clients said yes. If you’ve ever felt like your design business is running you, or that you’re working too hard for too little, this episode is your wake-up call. Melissa’s honesty, vulnerability, and transformation will light a fire under you to take your next step—whether you're brand new or 10+ years in. Learn more about Melissa at her . Learn more about Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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286. How this designer Tripled Her Rates & Landed a Six-Figure Interior Design Project
06/02/2025
286. How this designer Tripled Her Rates & Landed a Six-Figure Interior Design Project
What if you could triple your rates and confidently land your biggest design project yet — in just a few weeks? In this episode, Rebecca sits down with Paige Leackfeldt of LANG Design Interiors to unpack her incredible transformation. After 15 years in the industry, Paige launched her own design business — but within the first year, she hit the familiar overwhelm of saying yes to everything, undercharging, and running herself ragged. Enter . Paige shares how enrolling in this course helped her systematize her business, streamline her offers, confidently present her services, and (here’s the big one) land a six-figure contract — more than triple what she would have dared to charge before. We cover: The mindset shift that gave Paige the confidence to raise her rates How her past construction experience became her biggest client-selling point Why documenting your process transforms both client trust and pricing power How she overhauled her services page to attract only the right clients What designers need to understand about progress vs. perfection This episode is packed with real-world insights, inspiration, and proof that transformation is possible — and faster than you think. Learn more about Paige at her website, , and follow her on Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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285. The Biggest Mistakes Designers Make with Ordering (And How to Avoid Them)
05/29/2025
285. The Biggest Mistakes Designers Make with Ordering (And How to Avoid Them)
Ever lost money (or sleep) over a wrong order, delayed shipment, or missing item? You’re not alone — and in this episode, Rebecca Hay shares the honest, behind-the-scenes mistakes she made in her own interior design business so you can skip the pain and get straight to solutions. Rebecca opens up about the $10,000 sofa mistake that shaped her approach to systems, the software (and simple tools) that can save your sanity, and how to set up order tracking so nothing falls through the cracks. You’ll learn why cross-check systems matter, when to consider outsourcing procurement, and how regular check-ins can protect your profit and client relationships. This episode is packed with practical, actionable advice whether you’re just starting your design business or you’re scaling up with a team. If you’ve ever wondered how to organize your orders, track project details, and avoid costly errors, this is the episode for you. Episode Highlights The biggest ordering mistakes designers make (and how to avoid them) Rebecca’s favorite software + tracking tools When to outsource order management The step-by-step system to keep your projects on track Why regular order status meetings are a game-changer Hit play and get ready to transform how you run your business — with less chaos and more profit. Episode Resources Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts!
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