Resilient by Design with Rebecca Hay

I’m Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I’ve finally landed where I want to be. Throughout my journey I’ve become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I’ll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.

Is Fixed Fee Billing Right for you? [Rebroadcast] 09/18/2025

302. From Chaos to Clarity: Systems for Interior Designers That Actually Work 09/15/2025

302. From Chaos to Clarity: Systems for Interior Designers That Actually Work Do you really need systems in your interior design business right now? The short answer is yes — and in this episode, I’m sharing why. If you’ve ever felt like your projects are running you instead of the other way around, this is your sign that it’s time to build better systems. From indecisive clients and endless revisions to scope creep and late-night text messages, I’ve been there — and I know how overwhelming it can feel. In this episode, I break down: The five biggest pain points that systems for interior designers solve Why having a clear process makes clients trust you (and pay you) more How systems help you protect your boundaries with clients, trades, and your own team The simple, baby steps you can take today to start moving from chaos to clarity Systems aren’t about making your business rigid or robotic — they’re about creating a framework that supports you, frees up your time, and helps you grow with confidence. Whether you’re just starting out, in the messy middle, or leading a team, you’ll walk away with practical strategies you can put into action right away. Hit play to learn how the right systems can transform your design business into one that feels calm, professional, and profitable. Learn more about Power of Process at rebeccahay.com/powerofprocess Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/37965745

301. Real Talk with 3 Interior Designers: Doubling Rates, Landing Clients & Embracing Process 09/11/2025

300. Behind the Mic: Rebecca Hay Shares What’s Changed in Her Design Business with Special Host Darla Powell 09/08/2025

299. Indecisive Clients, Scope Creep, and Upholstery Sales: your questions answered (Ask Rebecca) 09/04/2025

298. The Mindset Trap that holds Interior Designers back from success & how to overcome it 08/28/2025

297. Why getting more clients feels overwhelming and how to fix it 08/21/2025

296. How To Get Press, Build Partnerships, and Grow Through Design Friendships 08/14/2025

296. How To Get Press, Build Partnerships, and Grow Through Design Friendships Four designers. One chance meeting. Unlimited opportunities. What started as a spontaneous trip to an industry event turned into a powerhouse partnership that’s changing lives — both inside the design industry and in communities across the country. In this episode, I’m joined by the Designer Besties — Whitney Atkinson, Lori Johnson, Rhobin DelaCruz, and Nikki Watson — four talented creatives who have built more than just a friendship. Together, they’ve: Landed national press without hiring a publicist Created brand partnerships that amplify their visibility Launched a nonprofit transforming teacher lounges in schools nationwide Found ways to support each other through pricing questions, client challenges, and business pivots We talk about how they first met, why vulnerability was the key to building trust, and how each of them leverages the group’s combined knowledge and network to grow their own businesses. You’ll also hear tactical advice for getting your work featured in the media, building partnerships, and finding your own “design besties” no matter where you live. If you’ve ever felt isolated as an interior designer or wondered how to break into press opportunities, this episode will show you how collaboration can be your competitive advantage — and how friendship can be the best business strategy you’ve never tried. Episode Resources: Learn more about each guest at their and follow them on Instagram - - - - Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/37763195

295. Studio McGee Alum Shares the Real Secrets to Working Smarter in Your Design Business 08/07/2025

My 7-step framework to accomplishing your goals [Rebroadcast] 07/31/2025

My 7-step framework to accomplishing your goals [Rebroadcast] This is your sign to hit pause and check in. We’re a little over halfway through the year, can you believe it? Whether you’ve been crushing your 2025 goals or feel like they've slipped off your radar, this rebroadcast is your invitation to reflect, realign, and reignite your momentum for the second half of the year. Originally released as our very first episode of 2025, this one’s packed with practical guidance to help you get back on track, or make a fresh plan entirely. I’ll walk you through 7 actionable steps to bring clarity to your vision, prioritize what matters most, and use your calendar as a tool for accountability. You’ll learn how to: Identify what’s working (and what’s not) Reset your intentions with purpose Create habits that support your big-picture goals Stay consistent—even when life gets busy I’ll also share how I’m revisiting my own goals and making space for what I really want in both life and business. ✨ So if you’ve been waiting for the perfect moment to regroup, this is it. Grab your notebook (and your favorite drink!) and take this time to get intentional. The second half of the year is full of opportunity, and it starts with this episode. Resources Best Year Goal setting podcast episodes: Episodes about goal setting / Asana-like program: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/37418125

294. Ask Rebecca: Interior Design Project Management, Client Red Flags & More 07/24/2025

293. No Portfolio? No Problem: How to Attract Clients From Day One 07/17/2025

292. From Residential Burnout to Commercial Success: How To Love Interior Design Again with Leslie Abner 07/10/2025

Communication hacks for when you’re Out of Office [Rebroadcast] 07/03/2025

291. From $500 Flyers to a $7M Show Home: The Contract Lessons Behind Erica Gelman’s Thriving Luxury Design Business 06/26/2025

290.Why Flat Fees Nearly Broke My Design Business 06/19/2025

289. If it's your first year in business, you need to do this 06/12/2025

288. Why Trade Day Is the Secret to a Smooth Design Project 06/09/2025

287. The Fastest 2-Month Design Business Transformation You’ll Ever Hear 06/05/2025

286. How this designer Tripled Her Rates & Landed a Six-Figure Interior Design Project 06/02/2025

286. How this designer Tripled Her Rates & Landed a Six-Figure Interior Design Project What if you could triple your rates and confidently land your biggest design project yet — in just a few weeks? In this episode, Rebecca sits down with Paige Leackfeldt of LANG Design Interiors to unpack her incredible transformation. After 15 years in the industry, Paige launched her own design business — but within the first year, she hit the familiar overwhelm of saying yes to everything, undercharging, and running herself ragged. Enter . Paige shares how enrolling in this course helped her systematize her business, streamline her offers, confidently present her services, and (here’s the big one) land a six-figure contract — more than triple what she would have dared to charge before. We cover: The mindset shift that gave Paige the confidence to raise her rates How her past construction experience became her biggest client-selling point Why documenting your process transforms both client trust and pricing power How she overhauled her services page to attract only the right clients What designers need to understand about progress vs. perfection This episode is packed with real-world insights, inspiration, and proof that transformation is possible — and faster than you think. Learn more about Paige at her website, , and follow her on Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/36781160

285. The Biggest Mistakes Designers Make with Ordering (And How to Avoid Them) 05/29/2025

285. The Biggest Mistakes Designers Make with Ordering (And How to Avoid Them) Ever lost money (or sleep) over a wrong order, delayed shipment, or missing item? You’re not alone — and in this episode, Rebecca Hay shares the honest, behind-the-scenes mistakes she made in her own interior design business so you can skip the pain and get straight to solutions. Rebecca opens up about the $10,000 sofa mistake that shaped her approach to systems, the software (and simple tools) that can save your sanity, and how to set up order tracking so nothing falls through the cracks. You’ll learn why cross-check systems matter, when to consider outsourcing procurement, and how regular check-ins can protect your profit and client relationships. This episode is packed with practical, actionable advice whether you’re just starting your design business or you’re scaling up with a team. If you’ve ever wondered how to organize your orders, track project details, and avoid costly errors, this is the episode for you. Episode Highlights The biggest ordering mistakes designers make (and how to avoid them) Rebecca’s favorite software + tracking tools When to outsource order management The step-by-step system to keep your projects on track Why regular order status meetings are a game-changer Hit play and get ready to transform how you run your business — with less chaos and more profit. Episode Resources Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/36265060

An interview with my very own clients. Why having a process made them choose me! [Rebroadcast] 05/26/2025

284. The One Project I Should've walked away from 05/22/2025

283. 5 Essentials Every Interior Designer Needs to Start and Build a Business That Supports Their Dream Life 05/15/2025

282. Are you speaking to your dream client or just... everyone? (How to Niche Down without Scaring Clients away) 05/08/2025

281. From DIY Passion to a Multi-Income Design Business with Rebekah Higgs 05/01/2025

281. From DIY Passion to a Multi-Income Design Business with Rebekah Higgs Sometimes the path to success isn’t straight—and that’s exactly where the magic happens. In this episode, Rebecca Hay sits down with Rebekah Higgs, the creative force behind DIY Mom, to share how she turned her passion for DIY into a thriving, multi-income design business. Rebekah opens up about her journey from musician to single mom to TV host and entrepreneur, revealing the systems, mindset shifts, and bold moves that helped her grow her brand. We dive into how she layered income streams like TV production, Airbnb rentals, client renovations, and influencer partnerships, and why learning to delegate was essential for her business (and her sanity!). We also talk about how perfectionism can secretly hold you back, why letting go is the key to real progress, and how setting up the right systems can change everything. Plus, Rebekah shares some seriously powerful advice on how to end a project strong—and leave clients raving about the experience. If you're dreaming of turning your passion into a business or scaling your design firm, this conversation is packed with real-life takeaways you won’t want to miss! Follow Rebekah: Watch DIY Mom: | Learn more: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/36264815

280. Why Most Designers Are Scared to Raise Their Rates (And What You Can Do Instead) 04/24/2025

279. Real Estate Strategies Every Interior Designer Should Know 04/17/2025

278. Interior Design Photography on a Budget: How to Use Your Smartphone Like a Pro 04/10/2025

277. 5 time-saving automations every entrepreneur should have 04/03/2025

Resilient by Design with Rebecca Hay

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