Resilient by Design with Rebecca Hay

I’m Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I’ve finally landed where I want to be. Throughout my journey I’ve become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I’ll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.

262. Want Great Design Clients on Repeat? Stop People Pleasing! 01/09/2025

261. My 7 step framework to accomplishing your goals 01/02/2025

261. My 7 step framework to accomplishing your goals 2025: The year to think BIG! In this episode, I’m sharing a simple yet powerful goal-setting system designed to help you make 2025 your best year yet. If you’ve reflected on the past year and find yourself asking, “What’s next?”—don’t worry, I’ve got you covered! Here’s what to do: carve out dedicated time and space to fully engage with this episode. I’ll guide you through 7 actionable steps that will help you take small, intentional actions that can snowball into major results. This system is all about building habits and creating room to focus on your goals. We'll explore how to identify your professional aspirations, determine the resources you need to succeed, and, most importantly, leverage your calendar to stay committed. Your calendar will be your ultimate accountability partner! Throughout the episode, I’ll share examples of how I’m approaching my own 2025 goals so you can apply the same strategies to your plans. Let’s make 2025 the year of thinking big, dreaming bigger, and taking actionable steps to achieve success. It’s time to get excited, set your goals, and get started on your journey toward an incredible year! Episode Resources Related Episodes Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue ➡️Minimize stress and chaos on Reveal Day, with our Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about my systems building course. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/34439625

It's 2025, Let's Do This! Welcome to Season 6 01/01/2025

Ditching your 9-5 and starting an interior design business [Rebroadcast] 12/26/2024

Ditching your 9-5 and starting an interior design business [Rebroadcast] We’re finally here, the last episode of 2024! We wanted to celebrate the year in the best way by rebroadcasting the top episode of the year! This episode is all about permitting yourself to leave the 9-5 job that’s dragging you down to start your own interior design business. So before we dive into 2025, give this episode a listen because if you’ve been holding out for a sign to take the career leap, this is it! We start by talking to Angela Wainscott about how she got her start, why she originally rejected the idea of owning her own business, and the surprising yet quick action she took on the first day of Power of Process! Angela opens up about how her support system, spirituality, and manifesting mindset helped set her on the path to success and the specific ways POP empowered her to take it to the next level. We dive into the world of pairing family and design, and how the entrepreneurial spirit was in her from her childhood days! I hope this episode will encourage and inspire those who have been toying with the idea of stepping out on their own and how POP can help in a myriad of ways to get you off the ground. Find out more from Angela on the and on Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/34439540

260. Sharing 4 mistakes I made in business in 2024 12/19/2024

259. Use these strategies to Close More Sales Calls With Confidence 12/12/2024

259. Use these strategies to Close More Sales Calls With Confidence Designers, it’s time to toss out those preconceived notions about sales! This episode will completely transform how you approach selling your services, discussing money, and guiding potential clients to say “yes.” I’m joined by the incredible Kirsten Schmidtke, a certified coach and sales expert, who is here to ease the pressure of sales, shift your mindset, and arm you with the best questions to sign new clients confidently. Grab your notepad and settle into your favorite spot because Kirsten is about to drop a wealth of wisdom and actionable advice you can implement today. Her unique perspective on sales starts with mindset—she explains how the right outlook can influence every corner of your business. You’ll also discover Kirsten’s secret to successful sales: leaning into curiosity, active listening, and genuine connection. But that’s not all—Kirsten dives into the nitty-gritty with powerful tools and strategies, including her one-of-a-kind approach to job interviews, networking tips, and the importance of crafting a killer 30-second pitch. You won’t believe the fresh insights she shares about building connections and positioning yourself for success. And don’t miss her final piece of wisdom—it's a game-changer! By the end of this episode, you’ll feel inspired and ready to elevate your mindset, your sales game, and your business. This episode is extra special because it marks a major milestone: Kirsten is the *first* guest I’ve interviewed in person, right here in my studio! 🎉 Want to see the magic happen? Head over to YouTube to watch our conversation and catch all the behind-the-scenes vibes. Learn more about Kirsten Schmidtke at her and follow her on or on . Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/34109741

258. Stop Ignoring Your Finances – Here’s Why It’s Costing You! 12/05/2024

257. Progress Over Perfection: Lessons from Your Year in Business 11/28/2024

257. Progress Over Perfection: Lessons from Your Year in Business The best plans are made ahead of time! Even though 2024 is not over yet, it’s the perfect time to take a look back at the year, assess, and start planning for a successful 2025 now! In this episode, I list key questions that will help you review your year in business as a business owner and human. Your end-of-year review should not only look at your financials but also your livelihood, because what’s the point of running your own business if you aren’t growing and making positive changes in your life? You’ll determine what worked and what didn’t in 2024 and use those insights moving into 2025. I share some of my own answers, a few more vulnerable than others, and how I'm using that introspection to inform my business next year. Some of these questions will be easier than others, but each one is worth taking the time to answer because I believe digging into those can only benefit us in the long run as long as we concentrate on progress over perfection. Before the end of the year, I encourage you to take time to reflect, question, and assess so you are better prepared for a successful year in business in 2025. Get your pen and paper ready because this episode has some notes and homework for you to do! Episode Resources: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/34036852

256. Money Matters: Expert tips from a profitable business 11/21/2024

255. Your story is your strength 11/14/2024

254. Addressing isolation as a design business owner 11/07/2024

How to Increase your Rate [Rebroadcast] 10/31/2024

253. Trademarking your own product line as a designer 10/24/2024

High Point Market, is it worth it? Part Two | A Round Table Discussion [Rebroadcast] 10/17/2024

252. Why do we experience burnout 10/14/2024

252. Why do we experience burnout Burnout. We've all been there and I have too. Today I'm sharing my own recent experience of hitting a wall after burning the candle at both ends and sharing this information for myself as much as for you. My motto is progress over perfection; I feel like I forgot it for a moment. My body involuntarily gave that reminder after going so hard that I ended up in bed for two days. We all need to be wary of wearing our busyness as a badge of honor. I get it! As entrepreneurs, we’re naturally wired to have dreams and hopes and always work toward the next achievement. But alongside that, we need to remember to respect our bodies, rest, ask for help, pause, and really prioritize so we can safely manage our mental, physical, and emotional health without hitting rock bottom. If nothing else, this episode serves as a reminder that we’re all human and we need to honor our limits! No matter how much we believe we have our ducks in a row, sometimes life does get too much and instead of racing against it and believing we can tackle it all in an impossible amount of time frame, we need to pause and realize that by burning out we’re not doing ourselves any favors since we’re our best asset in our own business! Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/33174792

High Point Market, is it worth it? Part One | A Round Table Discussion [Rebroadcast] 10/10/2024

251. Picking Your Profitable Pricing Model 10/07/2024

250. How to Handle Budget Conversations with Design Clients 10/03/2024

250. How to Handle Budget Conversations with Design Clients This is a MUST-listen episode, especially for all those interested (or intimidated) by money talk and budget conversations! Nikki Fisher is a seasoned design firm owner who got her start working in the millwork arena, which truly helped her run her own interior design business successfully over the past decade. Nikki candidly shares her battle with imposter syndrome, transferring her skills from one niche to another, and the one question she asks at every single discovery call to ensure all expectations are set for each client. Her expanded approach to budget will seriously blow your mind! Nikki concentrates on deep listening and observation, communication, and education as she works with clients to establish their budgets and to ensure that each client feels heard and understood above anything else. Nikki does not allow her dedication to her clients to comprise her values and boundaries as she strives to find the tricky balance to helping people while maintaining a hard line between budget and process. She also shares why she signed up for POP even though she is a seasoned professional and reiterates her beliefs in her incredibly motivational nugget of wisdom! This is an episode you don’t want to miss! Learn more about Nikki Fisher at her and follow her on Learn more about Power of Process: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/33174637

249. Finish strong! Tips for wrapping up your design projects 09/30/2024

248. How to launch an interior design business from scratch 09/26/2024

248. How to launch an interior design business from scratch Ever felt like starting your own business was just a dream, too daunting to pursue? In today's episode, I speak with Ashley Bruggeman, who once thought the same—until she found the tools and mindset to make it happen. Tune in to discover how Ashley transformed her fears into action, launching her business just one month after completing POP's course. Ashley shares her strategic approach to launching, which allowed her to start strong, charging her worth from day one. She walks us through the meticulous preparation that made her feel safe and secure in her processes, backed by a robust network and clear boundaries. You'll be inspired by Ashley's community involvement, her battle against imposter syndrome, and her ongoing journey to build confidence and assemble a winning team. If you're looking for actionable insights on how to invest in yourself and your business, this episode is packed with inspiration and practical advice. Don't miss out on Ashley's incredible story—it's a must-listen for anyone ready to turn their business dreams into reality! Learn more about Ashley Bruggeman at her and follow her on Episode Resources Listen to Ashley's shorty Episode: Episode 210: Your network is your net worth: a guide to Restarting Your Design Business in a New City with Elizabeth Cinquini: Sign up for Power of Process: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/32685037

247. Getting Confident As An Interior Design Business Owner 09/23/2024

246. How one POP alum moved from side hustle to full time designer & never looked back 09/19/2024

246. How one POP alum moved from side hustle to full time designer & never looked back Get out your notebooks for this one, listeners! Today’s guest is the infectious and inspiring POP alum, Andrea Krill, who shares her incredible journey from side hustle to full-time design firm owner. Andrea spent two decades as an accountant in the corporate world before transitioning to open her own design business. She brings invaluable skills from her previous career into her new venture and shares actionable tips that she focused on right from the start. While some of her advice is non-traditional, it’s all fantastic! In this episode, Andrea discusses the steps she took to set herself up for success, how she built a portfolio, and why getting comfortable saying 'no' was crucial. She also reveals the one thing aspiring business owners can't afford NOT to do. Additionally, Andrea explains how she structured her team and why she continually reinvests in her company. I took notes on this one, and I know you will too—her advice is just that good. Don’t miss out on this episode—listen now to get inspired and gather actionable insights for your own business journey! Episode Resources: Listen to Andrea's shorty episode: Learn more about Andrea Krill at her and follow her on . Learn more about Power of Process: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/32503262

245. How to Build and nurture your network 09/16/2024

244. Design Business Best Practices So You Run Your Projects (and they don't run you!) 09/12/2024

243. Double your Design Rates with a Solid Process 09/09/2024

242. The #1 Process You Need in Your Interior Design Firm: Presentations & Design Approvals 09/05/2024

242. The #1 Process You Need in Your Interior Design Firm: Presentations & Design Approvals In this short but impactful episode of Resilient by Design, Rebecca reveals the most important process that every interior design business needs to scale successfully. While there are numerous processes essential to running a thriving design firm, Rebecca shares her insights into the one process that can make the biggest difference: the design presentation and approval process. Whether you're feeling overwhelmed by all the hats you wear as a business owner or looking for that one key to elevate your client interactions, this episode is a must-listen. Key Takeaways: Understanding the importance of structured processes in transforming your interior design business from a hobby to a professional operation. Why the design presentation and approval process is pivotal to client satisfaction, project completion, and scaling your business. Rebecca’s personal journey from chaotic processes to a structured approach, and how it led to a seven-figure business. Tips on creating a presentation process that impresses clients, builds anticipation, and showcases your professionalism. Episode Resources Learn more about Power of Process: Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Stay confident from beginning to end with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my ➡️ Want to be the first to know when is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to to the Resilient by Design Podcast wherever you listen to podcasts! /episode/index/show/resilientbydesign/id/32778957

241. The Power of Trusting Your Intuition 09/02/2024

The checklists you need in your design business [Rebroadcast] 08/29/2024

240. Leaving the ‘golden handcuffs’ to follow your passion 08/26/2024

How to Run a Project Kick-off Day [Rebroadcast] 08/22/2024

Resilient by Design with Rebecca Hay

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