Risk Insights: Senior Living & LTC

Marsh’s Senior Living & LTC Industry Practice brings together industry leaders, Marsh specialists and risk experts to discuss the risk trends affecting the senior living and long-term care industry.

Episode #20: Senior Living & LTC: Workers’ Compensation Management 07/02/2025

Episode #20: Senior Living & LTC: Workers’ Compensation Management Host Tara Clayton and her guest, Scott Bertulis, senior vice president, loss control with Marsh’s Senior Living and Long-term Care industry practice, discuss workers’ compensation management and how workplace injuries can have a significant financial and operational impact, but with the right approach to loss control, companies can reduce risks to protect their employees and keep costs under control. Webinar replay: Contact us with questions: [email protected] /episode/index/show/riskinsights/id/37260450

Episode #19: Senior Living & LTC: Understanding the Impact of Third-Party Vendors in Cybersecurity 12/02/2024

Episode #19: Senior Living & LTC: Understanding the Impact of Third-Party Vendors in Cybersecurity Identify possible cyber vulnerabilities and risks linked to third-party vendor relationships, as well as the significance of being prepared for potential cyber incidents. Senior Living & Long-Term Care: Cyber: Email Tara Clayton: /episode/index/show/riskinsights/id/34254845

Episode #18: Navigating risk: Insurance insights for owners and operators 08/22/2024

Episode #18: Navigating risk: Insurance insights for owners and operators Host Tara Clayton and her guest, co-leader of Marsh’s Senior Living & LTC Industry Practice Michael Pokora, discuss some of the challenges owners and operators face — including staffing and wage pressure, severe weather-related events, and a complex litigation environment — emphasizing the need for proactive risk management strategies to help address market dynamics. Show Notes: Email Tara Clayton: /episode/index/show/riskinsights/id/32686457

Episode #17: Fleet safety: Protecting residents, drivers, and communities 07/17/2024

Episode #17: Fleet safety: Protecting residents, drivers, and communities Everyone loves a field trip. But when transporting senior community residents, there are some special considerations that need to be made before the fun can begin. Explore the unique risks that can present for owners and operators when transporting seniors in this episode of Risk Insights: Senior Living & LTC. Email Tara Clayton: [email protected] /episode/index/show/riskinsights/id/32185177

Episode #16: Bias in Senior Care 05/15/2024

Episode #16: Bias in Senior Care Having pre-conceived notions is common, but these biases are not without consequence. Recognizing and addressing implicit bias in senior living and long-term care communities is critical to ensure the well-being and dignity of residents. Learn about the prevalence of implicit bias in senior living settings, the impact it can have on residents' mental health, and strategies to address and reduce bias in this episode of Risk Insights: Senior Living & LTC. Senior Living & Long-Term Care: /episode/index/show/riskinsights/id/31309222

Employing AI - Balancing opportunities and challenges 04/17/2024

Employing AI - Balancing opportunities and challenges The use of artificial intelligence (AI) in the employment context is not new, but it is evolving and growing. Utilizing AI in employee training and development can enhance learning experiences and personalize training programs, analyze employee performance data, and provide targeted recommendations for skill development and career advancement. But as employers look to AI to create efficiencies, they must also be mindful of the need for transparency, human oversight, and continuous testing and auditing of AI tools. Explore the use of AI in the employment context and understand the potential risks and discriminatory impact associated with it in this episode of Risk Insights: Senior Living & LTC. /episode/index/show/riskinsights/id/30862603

Episode #14: Understanding the evolving employment legal landscape 03/27/2024

Episode #14: Understanding the evolving employment legal landscape The employment landscape in the senior living and long-term care industry is facing significant challenges including increased scrutiny from federal agencies such as the EEOC and NLRB. Learn how owners and operators can be proactive in understanding and complying with employment laws to mitigate the risk of lawsuits and penalties. /episode/index/show/riskinsights/id/30564663

Episode 13: Disaster recovery – What’s your game plan? 02/14/2024

Episode 13: Disaster recovery – What’s your game plan? Hear about steps that senior living and long-term care community owners and operators should take to ensure they are in the best possible position to emerge from a property loss quickly and effectively. /episode/index/show/riskinsights/id/29955543

Developing a roadmap for workforce success 10/19/2023

Developing a roadmap for workforce success Tara Clayton is joined by John Derse, Senior Partner and Healthcare Provider Industry Practice Leader at Mercer and David Mitchell, Partner in Mercer's Career Consulting Practice. Together, they examine changing workforce dynamics and provide suggestions for how owners and operators can take an evolved approach to staffing for greater workforce success. /episode/index/show/riskinsights/id/28365917

Uniting voices to address the workforce crisis 08/28/2023

Uniting voices to address the workforce crisis As Congress considers minimum staffing ratios for long-term care providers, the healthcare industry as a whole continues to struggle with staffing shortages. Listen as host Tara Clayton and Scott Tittle, Head of Government Relations and External Affairs for VIUM Capital, discuss what owners, operators, and healthcare providers can do educate the Hill and make their voices heard. Link to VIUM Capital’s website: /episode/index/show/riskinsights/id/27871815

Creating solutions to help the industry thrive 07/12/2023

Creating solutions to help the industry thrive Owners and operators provide essential residential and care services for millions of Americans. Listen as host Tara Clayton and John Atkinson, leader of Marsh’s Senior Living & LTC Industry Practice, discuss how they are working to ensure these specialized providers are properly protected for the risks they face. 2022 General and Professional Liability Benchmark Report: Captive Solutions: Property Advisory Solutions: Marsh’s Cyber Risk Practice: /episode/index/show/riskinsights/id/27443985

Understanding the ADA, the FHA, and where they intersect 06/02/2023

Understanding the ADA, the FHA, and where they intersect /episode/index/show/riskinsights/id/27029655

Slip, trip, and fall prevention 05/04/2023

Slip, trip, and fall prevention Read the transcript . /episode/index/show/riskinsights/id/26745075

Mitigating risks through effective and efficient technology implementation 03/31/2023

Mitigating risks through effective and efficient technology implementation Risk Insights: Senior Living & LTC podcast is hosted by Tara Clayton with Marsh’s Senior Living & Long-term Care Industry Practice. Each month, Tara, a former litigator and in-house attorney, speaks with industry experts about a variety of challenges and emerging risks facing the industry. For a transcript of this episode click . /episode/index/show/riskinsights/id/26405529

Holiday tips for senior living and memory care 12/01/2022

Holiday tips for senior living and memory care The holiday season brings specific challenges for senior living and long-term care providers who serve residents with dementia. In this episode, host Tara Clayton is joined by a Shavaughn Carey, an associate director with the Alzheimer's Association, to discuss important considerations for senior living and long-term care providers as they work with residents with dementia. Learn more about the Alzheimer's Association . https://www.alz.org/ You can access a transcript of the episode . If you have any feedback on this podcast, please contact us at . /episode/index/show/riskinsights/id/25192554

The role of ESG in future success 10/27/2022

The role of ESG in future success In this episode of Risk Insights: Senior Living & LTC, listen as host Tara Clayton and Amy Barnes, Marsh’s Head of Climate and Sustainability Strategy, delve into the many facets of ESG — climate, sustainability, and social responsibility to name a few — and the importance of understanding their value for owners and operators. is a complimentary self-assessment that enables you to measure your organization’s environmental, social, and governance performance, improve your ESG risks, and gain access to risk and insurance benefits. ESG Risk Rating results can be used to identify your most critical sustainability and climate-related risks and opportunities, and work with Marsh’s advisors to further develop your ESG strategies. You can access a transcript of the episode . Share hypotheses to explore potential outcomes of good ESG performance by contacting Amy Barnes at . If you have any feedback on this podcast, please contact us at . /episode/index/show/riskinsights/id/24820506

Litigation perspectives in the post-COVID-19 era 09/22/2022

Litigation perspectives in the post-COVID-19 era Drew Graham, a defense attorney and partner with Hall Booth Smith, joins Tara Clayton to review how litigation for senior living and long-term care has changed in the post-COVID-19 era. They discuss how judges are managing the backlog of cases, the rise of private-equity backed lawsuits, and tips for how defense counsels can better calculate potential damages. steps in to act with your team, enhancing specialization and increasing your capacity at a time of need. We proactively identify and advocate to improve claims outcomes, working closely with your business and carriers. You can access a transcript of this episode . tinyurl.com/5n6ynsvr Learn more about Hall Booth Smith . https://tinyurl.com/2p873my4 If you have any feedback on this podcast, please contact us at . /episode/index/show/riskinsights/id/24462549

Identifying, responding to and preventing workplace violence 08/17/2022

Identifying, responding to and preventing workplace violence Tara Clayton is joined by Marsh clinical risk specialist Doris Fischer-Sanchez and property risk consultant Jonathan Frost to review how to the senior living and long-term care industry needs to consider and address preparedness planning for workplace violence, including active shooters. You can access a transcript of this episode . https://tinyurl.com/bdfue8ny Doris and Jonathan will go deeper on this issues in an August 24 webcast, "Safety and active violence preparedness in senior living & LTC." You can register for the webcast . https://tinyurl.com/r2z46ry2 Marsh's Senior Living and LTC Industry Practice Risk Summit will be held on September 28-29 in Chicago, IL. To learn more information and request an invitation, please email . If you have any feedback on this podcast, please contact us at . /episode/index/show/riskinsights/id/24079980

Reducing Preventable Incidents with a Culture of Safety 07/28/2022

Reducing Preventable Incidents with a Culture of Safety Tara Clayton is joined by Marsh clinical risk specialists JoAnne Carlin and Doris Fischer-Sanchez to review how to create, promote, and maintain a culture of safety. For a transcript of this episode, click . https://tinyurl.com/mr46efdh Marsh's Senior Living and LTC Industry Practice Risk Summit will be held on September 28-29 in Chicago, IL. To learn more information the summit, click . If you have any feedback on this podcast, please contact us at . /episode/index/show/riskinsights/id/23885553

Advocating for Senior Living: A Conversation with ASHA and Argentum 05/16/2022

Advocating for Senior Living: A Conversation with ASHA and Argentum Tara Clayton welcomes Argentum’s James Balda and ASHA’s Dave Schless to the show to discuss industry advocacy, workforce issues, and how the government can make long-term care more financially accessible for more Americans. You can access a transcript of this episode . https://tinyurl.com/msa2bj7j You can learn more about James Balda and Argentum's industry advocacy on its homepage . www.argentum.org To get more information on David Schless and the work ASHA is doing for the industry, visit its home page . www.ashaliving.org If you have any feedback on this podcast, please contact us at . /episode/index/show/riskinsights/id/23123708

Risk Insights: Senior Living & LTC

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