Safe Space with Francesco Lombardo
Safe Space is a podcast for Family Business Leaders and Next Gens exploring the financial, human and social capital of family businesses. In each episode, trusted advisor Francesco Lombardo, will share a conversation with a diverse range of guests, offering you practical tools and guidance to help you navigate the unique familial relationships within family businesses.
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Breaking Generational Patterns: The Power of Emotional Safety in Family Businesses with Paul Hutchinson
04/16/2024
Breaking Generational Patterns: The Power of Emotional Safety in Family Businesses with Paul Hutchinson
Paul Hutchinson has dedicated his entire life to creating a world where every child can experience safety, freedom and hope. As an entrepreneur, philanthropist and anti-child trafficking advocate, Paul’s work is underpinned by helping victims to heal from their trauma so that they can go on and live as healthy, functional and emotionally rich adults. Paul's work extends beyond rescuing trafficked children to helping adults heal their inner child, ultimately liberating humanity from the cycle of abuse and trauma. He believes in the promotion of emotional healing and connection to foster a harmonious and emotionally safe environment for themselves and their families. In this episode, Paul discusses the importance of understanding the impact of generational patterns and emotional wounds on family businesses, and provides practical techniques to help you break free. Find more information about Paul and his work at and . CONTENT WARNING: This episode contains descriptions of violence, including child abuse and child trafficking. Please listen with care.
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Navigating the Emotional Terrain of Family Wealth with Felicia Heng
08/08/2023
Navigating the Emotional Terrain of Family Wealth with Felicia Heng
Join Francesco Lombardo for this week's Safe Space as he speaks with Felicia Heng, founder and managing director of Wise Purpose, a boutique consulting firm specializing in family wealth advisory, leadership coaching, and next-generation succession. Felicia shares her diverse expertise in psychology, investments, and family governance, and sheds light on her work with families and the next generation, specifically focusing on the emotional aspects of inheritance and succession. The conversation delves into the profound impact of sudden deaths and accidents on succession planning, and addresses how narratives related to money and wealth play a crucial role in shaping the emotional journey of individuals involved in the succession process. Felicia’s advice to the Senior and NxtGen…unpack the emotional journey from practical aspects of succession, inheritance, and family business transitions, as clarity in separate narratives allows for better alignment; recognize that this is both an art and a science, seeking support from independent professionals or networks with codified knowledge; and start discussions earlier when everyone is healthier and less stressed, recognizing the importance of time in addressing complex matters, and embracing the proverb that the best time to act was 20 years ago, and the next best time is now. To contact Felicia Heng, reach out to her at If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Leading with Legacy: Family Business Success and Evolution with Julie Charlestein
08/01/2023
Leading with Legacy: Family Business Success and Evolution with Julie Charlestein
Join Francesco Lombardo for this week's Safe Space as he speaks with Julie Charlestein, a fourth-generation President and CEO with Premier Dental. Julie shares the inspiring journey of the business, which started with her grandfather, Julius Charlestein, who was a dental instrument sharpener and eventually evolved into a global leader in developing and manufacturing innovative dental consumables. Julie and Francesco discuss the importance of having governance structures and a board of directors in place to ensure the business's continuity and success. They highlight the value of open communication and the concept of a "safe space" within family businesses, which is vital for addressing challenges and fostering growth. Julie’s one piece of advice to the Senior and NxtGen…there has to be a mutual level of respect and sometimes that's a challenge. Under everything, there needs to be a reciprocal respect. Irrespective of the others' views. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Preparing the Next Generation for Family Business Success: Dealing with the Emotional Stuff with Chris Larson
05/09/2023
Preparing the Next Generation for Family Business Success: Dealing with the Emotional Stuff with Chris Larson
On this week's episode of Safe Space, Francesco Lombardo is joined by Chris Larson, a fourth-generation shareholder of a 107-year-old family-owned and operated business, IDEAL INDUSTRIES. In this episode, Franco and Chris discuss the emotional side of transitioning family businesses. Chris emphasizes the importance of addressing the emotional aspects of letting go of control and passing it on to the next generation, not just the intellectual aspects. Highlighting how emotional preparation is crucial for family business success and how coaching family members on an individual basis can help them become content and happy with their roles in the family business. The episode sheds light on the emotional aspects of transitioning family businesses and the importance of addressing them. It's a must-listen for anyone looking to prepare their family business for the next generation. The one piece of advice Chris offers for both the senior and next generations is... it's worth it. It's hard to focus on the emotional stuff, but it's worth it. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Navigating Financial Insecurity and Unique Challenges in Family Businesses with Stefanie Kyles
05/02/2023
Navigating Financial Insecurity and Unique Challenges in Family Businesses with Stefanie Kyles
Join Francesco Lombardo for this week's Safe Space as he speaks with Stefanie Kyles, a fourth-generation family business member, and former CEO. Stefanie discusses financial insecurity that is common in family businesses and how family businesses need accountability and transparency to succeed. She shares her experience negotiating with family members to understand their personal sensitivities around risk, financial security, and lifestyle, and emphasizes the importance of separating emotions from conversations around money. The one piece of advice Stefanie offers for both the senior and next generations is simple... talk about it. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Equipping Successors: Insights from a Fifth-Generation Family Business Owner with Philip McKeown
04/04/2023
Equipping Successors: Insights from a Fifth-Generation Family Business Owner with Philip McKeown
Join Francesco Lombardo for this week's Safe Space as he speaks with Philip McKeown, a fifth-generation family business owner from Ireland. Philip discusses family governance and succession planning, as well as his book, Successors Voice, which emphasizes the importance of understanding one's value and role in a family business and the emotional complexities of family dynamics. He also stresses the need to nurture family talent in order to sustain family businesses. Overall, the goal is to prepare successors with the knowledge, confidence, and skills required to successfully integrate into the family enterprise. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Preparing for the Future: Insights on Succession Planning and Self-Belief in a Family Business with Cecily McGuckin
03/28/2023
Preparing for the Future: Insights on Succession Planning and Self-Belief in a Family Business with Cecily McGuckin
Join Francesco Lombardo for this week's Safe Space as he speaks with Cecily McGuckin the CEO and managing director of Queensland Steel and Sheet, in Brisbane, Australia. Cecily talks about the challenges of being a woman in a male-dominated industry and the difficulties of succession planning in a family business. Stressing the importance of being prepared for the worst-case scenario and making the business sustainable for future generations, she highlights the need for a clear roadmap to preparedness, including an emotional component. Cecily's advice encourages people to stop apologizing unnecessarily and recognize their worth. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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The Importance of Purpose in Business and Personal Life with NK Chaudhary
03/21/2023
The Importance of Purpose in Business and Personal Life with NK Chaudhary
Join Francesco Lombardo for this week's Safe Space episode where he interviews NK Chaudhary, the founder of Jaipur Rugs, who established the company 44 years ago with a vision of uplifting society by enabling everyone to reach their full potential. NK discusses the importance of business purpose and its connection to personal life, and the importance of emotional safety in families, and how to create it. He also shares his personal purpose, knowing himself through the business and improving himself by understanding the impact of his actions and decisions. NK’s one piece of advice to the Senior and NxtGen…regardless of family roles or positions, the most important thing is to be yourself, love yourself, and love others. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Navigating Internal and External Credibility in Family Enterprises with Torri Hawley
03/07/2023
Navigating Internal and External Credibility in Family Enterprises with Torri Hawley
Join Francesco Lombardo for this week's Safe Space as he speaks with Torri Hawley, one of five next generation members in a successful 7th generation family enterprise. Internal credibility is about ensuring that one's actions align with their values, while external credibility involves earning the trust and respect of others. For next-generation family members, establishing external credibility can be challenging, as they must prove themselves to be worthy of the business and navigate generational trauma. Torri offers advice to those struggling with credibility issues, encouraging them to trust their instincts, act in a way that aligns with their values, and learn to be comfortable with discomfort. She also stresses the importance of healthy boundaries and the need to distance oneself from toxic relationships. Ultimately, Torri emphasizes the need to believe in oneself and be sure of one's internal credibility, as this can help to navigate the challenges of generational family enterprises. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Creating A 27 Generation Family Business with Passion & Love with Pasquale Marinelli
02/28/2023
Creating A 27 Generation Family Business with Passion & Love with Pasquale Marinelli
Join Francesco Lombardo for this week's Safe Space as he speaks with Pasquale Marinelli, a 27th generation owner with Pontificia Fonderia e Museo di Campane, the second oldest family business in the world. With many companies struggling to carry on over just a couple of generations, what is the secret of a successful business that has existed since before 1339? How does the younger generation working right alongside the older generation create the knowledge and respect needed to continue the business? Pasquale, with the support of trusted assistant Ivo, speaks about the fascinating history of the company and how Marinelli Bells have been rung in every continent around the world. Pasquale’s one piece of advice to the Senior and NxtGen…have passion for and love the work. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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How “Outsiders” & Being Human Play A Role in Successful Family Business with Christine Blondel
02/21/2023
How “Outsiders” & Being Human Play A Role in Successful Family Business with Christine Blondel
Join Francesco Lombardo for this week's Safe Space as he speaks with Christine Blondel, expert Family Business Advisor and Adjunct Professor of Family Business at INSEAD. Creating a successful family business is more than just being good at operating the business. Where in the scope of family governance do outsiders come in? Why is it important for family members to become independent for responsible ownership? How is experiencing ordeals going to help both generations grow? Each of these important pieces contribute to a more successful family business. But how? Take a listen! Christine’s one piece of advice to the Senior and NxtGen is simple, listen to each other. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Stop Keeping Up Appearances with Wendy Craft
01/31/2023
Stop Keeping Up Appearances with Wendy Craft
Join Francesco Lombardo for this week's Safe Space as he speaks with Wendy Craft, a lawyer by trade, who “fell” into Family Office about 20 years ago. She is currently Chief Of Staff at Fulcrum Equities, LLC in New York City. In this episode, Wendy & Francesco talk about how keeping up appearances will not make you more successful or happier in the family office. It took many years for Wendy to realize that trying to fit into the perceived family office professional mold wasn’t really about how she dressed or what she knew, it was who she worked for. What can you do to create a safe space in the family office or family business where you’ll be happier, can be yourself and be a better contributor? Take a listen! Wendy’s one piece of advice to the Senior generation…if you love them let them in. Don't wait until it’s too late; hear them, teach them, let them speak their peace, and give them spaces to be involved. For the NxtGen’s, yes maybe you could run the business better but find ways to contribute, find ways to support them instead of trying to wrestle everything away from them, let them be human beings, give them time. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Evolving Family Business for Continued Success with Ramia El Agamy
11/29/2022
Evolving Family Business for Continued Success with Ramia El Agamy
Join Francesco Lombardo for this week's Safe Space as he speaks with Ramia El Agamy, second generation CEO at Orbis Terra Media, editor-in-chief of Tharawat Magazine, and host of The Family Business Voice and Women in Family Business podcasts. Why does traditional governance need to evolve for family business to be successful? How have topics and concerns within family business changed? Ramia’s one piece of advice to the Senior and NxtGen…forever is the most dangerous word in the family enterprise vocabulary. Nothing lasts forever, and nothing should last forever. That is okay, it is not failure, it is evolving. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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The Continuing Success of Family Business Involves Creating Structure Within and Building Connections from the Youngest Generation with Charlie Rhomberg
10/18/2022
The Continuing Success of Family Business Involves Creating Structure Within and Building Connections from the Youngest Generation with Charlie Rhomberg
Join Francesco Lombardo for this week's Safe Space as he speaks with Charlie Rhomberg, 4th generation member of the Schmid family, Crescent Electric Supply Company. Founded in 1919, Crescent Electric Supply has grown significantly over the decades. The 3rd generation of owners realized there needed to be more structure in place for the future generations to keep the business going strong. Now with over 130 family members, how exactly was this accomplished? How is the family keeping the business of the business and the business of the family separate? Why is it just as important for the youngest generations to build connections in the family as it is for the senior generations? Charlie’s advice…for the Senior Generation, continue to work with future generations in developing a plan for what the retirement changeover will look like. NxtGen, learn as much as you can about family history and your roots to create a different kind of connection with the family. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Define Responsible Ownership & Business Succession With the NxtGen Before It’s Necessary with Aubrey Shapiro Ginn
10/04/2022
Define Responsible Ownership & Business Succession With the NxtGen Before It’s Necessary with Aubrey Shapiro Ginn
On this week’s Safe Space, Francesco Lombardo is joined by Aubrey Shapiro Ginn, third-generation family business member with Shapiro & Duncan, Inc. where they discuss business succession planning, and how to set up the NxtGen to be successful business owners. In the second-generation of Shapiro & Duncan, the company grew exponentially. As third-generation business members, how do Audrey and the rest of the NxtGen fit into the equation of the continuation of this success? Aubrey’s one piece of advice to the Senior Generation is don’t be afraid of losing control. Her advice for the NxtGen - be patient and learn from the senior generations experiences. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Creating and Growing a Successful Business with Respect and Boundaries with Zale & Tzvi Tabakman
09/27/2022
Creating and Growing a Successful Business with Respect and Boundaries with Zale & Tzvi Tabakman
Join Francesco Lombardo for this week's Safe Space as he speaks with Zale Tabakman, first generation owner of Local Grown Salad and his son, Tzvi. Many family businesses make the mistake of mixing work life with personal life. This creates constant conflict, stress and often the demise of the business. In this episode, the group discusses how having clear expectations, setting boundaries, showing respect and learning to trust each other can make all the difference. Tzvi’s advice to the Senior Gen… set healthy boundaries for relationships to be stronger and better. Treat each other with basic respect. Zale’s one piece of advice to the NxtGen… talk about it. Get more information about their products at If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Changing Conflict Into Constructive Growth In Family Business with Marisa Zabalek
09/20/2022
Changing Conflict Into Constructive Growth In Family Business with Marisa Zabalek
Join Francesco Lombardo for this week's Safe Space as he speaks with Marisa Zabalak, Educational Psychologist, TEDx & Keynote Speaker and Author. Conflict should be constructive, but it is difficult for many to see it this way. How can family members understand triggers and reactions, and then find the tools and skills to interact with others in order to move forward positively? How can emotions be used as data to give us feedback on interacting with others without using those emotions to manipulate them? Trust should be earned, especially within a family. It’s not just a given. Marisa’s one piece of advice to the Senior and NxtGen…get curious about yourself and others. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Keeping Family Business Alive - How Legacy is Connected to Authenticity and the Power of Identity with Moe Vela
09/13/2022
Keeping Family Business Alive - How Legacy is Connected to Authenticity and the Power of Identity with Moe Vela
Moe Vela joins this week's episode with Francesco Lombardo to discuss the power of identity, and how self-expression leads to purpose in family business. Coming from a family of legacy, a family of pioneers, and growing up in the midst of expectation and responsibility, Moe shares with us his journey as a NxtGen living through trauma and moving towards a journey of healing. Moe's advice to all NxtGen listeners is, "you can either live your life based on what others want you to do, or you can march to the beat of your own drum, thereby enhancing and expanding your family legacy." Moe has now made American History as the first Hispanic LGBT American to serve twice in the White House in a Senior Executive role. Most recently as the Director of Management and Deputy Chief of Staff to Joe Biden. Now working as an attorney, entrepreneur, and now co-executive producing and co-starring in a new business reality show called Unicorn Hunters. In this soulful dialogue, Francesco and Moe break down the devastating side-effects of living an authentic life and the struggle to embrace oneself wholly. Moe shares his vulnerable story of survival and success, "knowing that by making myself vulnerable through authenticity, that is the only way I will have meaningful connections with other human beings, in business, and in my personal life". Moe's one piece of advice to the Senior and NxtGen…authentically be vulnerable, authentically be you, authentically love.
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Part 3: You Can’t Put Serendipity Into A Business Plan - Why Conflict Resolution In Family Business Is So Important with Stephen Hecht
09/06/2022
Part 3: You Can’t Put Serendipity Into A Business Plan - Why Conflict Resolution In Family Business Is So Important with Stephen Hecht
Stephen Hecht returns to the Safe Space podcast to speak with Francesco Lombardo about Nonflict Resolution within the family business. How can families find the tools to resolve conflicts in relationships and within the family business? How does focusing on the NxtGen of the family help us learn and grow? How can families stop the disrespect between generations in the family business? Stephen’s one piece of advice to the Senior and NxtGen…conflict can be positive. We need conflict. We need constructive conflict for innovation and growth. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Part 1: Why Vulnerability Is Key To The Success Of Family Businesses with Jenny Dinnen & Katie Rucker
08/30/2022
Part 1: Why Vulnerability Is Key To The Success Of Family Businesses with Jenny Dinnen & Katie Rucker
Join Francesco Lombardo for this week's Safe Space as he speaks with Jenny Dinnen and Katie Rucker, second-generation co-owners and co-presidents of Mackenzie Corp. How is being vulnerable an important piece of making a family business successful? What is the narrative you want for yourself and your family business? Katie & Jenny’s one piece of advice to the Senior and NxtGen…be vulnerable and open, but get to know yourself first. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Recognizing Differences Are Good When It Comes To Successful Family Business with Sunil Soni
08/23/2022
Recognizing Differences Are Good When It Comes To Successful Family Business with Sunil Soni
Join Francesco Lombardo for this week's Safe Space as he speaks with Sunil Soni, Family Business Advisor with Indian Family Business Network. Many Indian family businesses are still first generation, or beginning to think about the transition to the second generation. Most don’t recognize there are or will be challenges, not knowing what to do about them, and continue to unintentionally “push everything under the carpet”. How can families change this for the better? Sunil’s one piece of advice to the Senior and NxtGen…if you are thinking about your family business becoming multi-generation, look out 20-50 years in order to recognize how things will change over the years. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Creating A Sense of Belonging By Reconnecting With Yourself with Unni Turrettini
08/16/2022
Creating A Sense of Belonging By Reconnecting With Yourself with Unni Turrettini
Join Francesco Lombardo for this week's Safe Space as he speaks with Author, Speaker and Facilitator, Unni Turrettini from Oslo, Norway. Anyone can feel lonely surrounded by family, friends and colleagues, a successful job or business they love. In fact, many do. What can be done in order to feel a connection? In order to break away from loneliness? It comes down to four elements, beginning with self-worth. Unni’s one piece of advice to the Senior and NxtGen…Prioritize connection in your business. Find a way for people to contribute more and be seen. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Part 2: Emotional Safety Starts With Individual Safety with Dr. Paul Jenkins
08/09/2022
Part 2: Emotional Safety Starts With Individual Safety with Dr. Paul Jenkins
In Part 2 of Francesco’s conversation with Dr. Paul Jenkins, the discussion revolves around values before valuables, people before problems and relationships before rules. Everyone goes through their own stuff. What matters most to you? What feeling makes your life GOOD? Dr. Paul’s piece of advice to the Senior and NxtGen…heard from a 93 year old neighbour, don’t be too quick to believe everything you think. If you would like to keep up to date with all our insights, latest research and stories, to our "Veritage Insights Newsletter." ()
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Part 1: Changing The Way We Think About Mental Health In Family Business with Dr. Paul Jenkins
08/02/2022
Part 1: Changing The Way We Think About Mental Health In Family Business with Dr. Paul Jenkins
Join Francesco Lombardo for this week's Safe Space as he speaks with Dr. Paul Jenkins, professional Psychologist. Why do people shy away from talking about their mental health? Why do wealthy families get stuck? Dr. Paul’s one piece of advice to the Senior and NxtGen…learn to operate the equipment of your own mind. You don’t need to change a THING, you need to change a THINK. When you learn to operate that equipment, everything else falls into place.
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When The Only Advice To The NxtGen Is - Go And Grow The Business with Bruce Tyrrell
07/26/2022
When The Only Advice To The NxtGen Is - Go And Grow The Business with Bruce Tyrrell
Join Francesco Lombardo for this week's Safe Space as he speaks with Bruce Tyrrell and 4th generation family business owner from the Hunter Valley wine region of Australia. When Bruce took over the family business in the 1960’s his father’s only advice was “go and grow the business”. What did that mean to Bruce? How has the vineyard adapted over the years to a people focused, sustainable and successful business? Bruce’s one piece of advice to the Senior and NxtGen actually comes from his son…keep half an eye behind you, so you don’t make the same mistakes again. And keep the other one and a half in front of you because you are looking to improve and move forward.
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Family Business Success Is About Making Time For Conversations with Nike Anani
07/19/2022
Family Business Success Is About Making Time For Conversations with Nike Anani
Join Francesco Lombardo for this week's Safe Space as he speaks with Nike Anani, a second generation business owner. In Nigeria, 90% of businesses are family businesses, but statistically only 2% of them survive into the next generation. Why is this happening? It is important for the Senior and NxtGen to have conversations about both the operational AND relational parts of the family business, but where does this start? How will working together on a shared purpose and shared future make businesses more successful for many generations to come? Nike & Franco discuss how family businesses can have a healthy future by developing oneself, having healthy family communication and creating a safe space for this to happen.
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How ‘Catching Lightning In A Bottle’ Built a Successful 35 Year Family Business with Jenny Dinnen
07/12/2022
How ‘Catching Lightning In A Bottle’ Built a Successful 35 Year Family Business with Jenny Dinnen
This week on the Safe Space Podcast, Francesco Lombardo speaks with Jenny Dinnen, a Mackenzie Corp. second generation family business owner. How do you set up a family business to be successful now and for years to come? Are you looking ahead as the traditional business that was originally started or planning into the future, seeking to understand what the impact of the NxtGen will be? If you aren’t communicating, where will that leave your family business when it’s time for the NxtGen to take over? Jenny’s one piece of advice to the Senior and NxtGen…know what success looks like to each individual family business member.
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Continuing the Success of the Family Business Means More Than Just Developing the NxtGen with Ken McCracken
07/05/2022
Continuing the Success of the Family Business Means More Than Just Developing the NxtGen with Ken McCracken
Join Francesco Lombardo for this week's Safe Space as he speaks with Ken McCracken, family business consultant and teacher. Why is development of BOTH the senior and next generation so important to the success of the family business? When family business members are resistant to change, finding ways to help them be open to receive knowledge and help, and not feel threatened is key. Ken's one piece of advice to the Senior and NxtGen...please go and get information that is out there because it will help you better understand the challenges that you are facing.
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Part 2: Giving Others a Voice Increased My Voice and Revenue with Kevin Hancock
06/28/2022
Part 2: Giving Others a Voice Increased My Voice and Revenue with Kevin Hancock
Kevin Hancock returns to the Safe Space podcast to discuss how losing his voice made the family business stronger and more profitable. By understanding for the first time what it was like not to be heard, Kevin changed his vision on running the company, which led to more profit in the last 10 years than the previous 164 years combined. How did his vision change? What happened in the company that improved profits so significantly? Learn more by listening to this week's podcast.
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Part 1: Your Role in the Business Does Not Define Your Worth in the Family with Kevin Hancock
06/21/2022
Part 1: Your Role in the Business Does Not Define Your Worth in the Family with Kevin Hancock
In this episode of Safe Space, Francesco is joined by Kevin Hancock, who talks about successfully running Hancock Lumber in its 6th generation WITHOUT speaking. Founders and NxtGen, you are not the identity of the performers of the company Kevin shares. Give your performers a voice, because when people feel authentically heard they are much more committed to supporting the company. Kevin offers a quote from Gandhi as his advice - "Become the change you wish to see in the world"... or your family business.
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