Talking Sourcing

Interview programmes about the outsourcing industry, affiliated to Intelligent Sourcing

Capita: Beyond Cloud 08/18/2021

Capita: Beyond Cloud We're all familiar with cloud but it can be a nebulous term. Intelligent Sourcing's Guy Clapperton talks to Aimie Chapple, Gavin Goveia and Steve Watson from partner Capita about exactly what it can do for a business and where the benefits lie. /episode/index/show/talkingsourcing/id/20180735

South Africa - Business as usual 08/02/2021

South Africa - Business as usual There's no escaping the fact that South Africa has seen some unwanted headlines recently due to civil unrest. In this podcast with partner BPESA we talk to five industry leaders in the Business Process Outsourcing market about steps they have taken to look out for their colleagues and how their customers have continued to enjoy their services. /episode/index/show/talkingsourcing/id/20004335

Beyond the Balance Sheet 04/30/2021

Beyond the Balance Sheet Intelligent Sourcing is joined by sponsor Capita, whose CEO of government services Andy Start explains to host Guy Clapperton how responsible businesses can and do make a positive impact on the societies in which they operate, including the UK. /episode/index/show/talkingsourcing/id/18926045

From Outsourcing to Orchestration 01/21/2021

From Outsourcing to Orchestration The second episode of the Talking Sourcing podcast from Intelligent Sourcing welcomes back our sponsor TTEC, here represented by Alistair Niederer and supported by Melissa O'Brien of HFS Research. In it we discuss how outsourcing is changing from a simple, transactional thing into something a lot more sophisticated - something more like orchestration. /episode/index/show/talkingsourcing/id/17635601

Your chatbot will talk to you now 12/07/2020

Your chatbot will talk to you now Intelligent Sourcing's Talking Sourcing podcast makes its debut sponsored by TTEC. TTEC's Iain Banks and independent advisor Peter Ryan examine the impact of chatbots on the contact centre industry and where the next few years will take us. /episode/index/show/talkingsourcing/id/17093327

Talking Sourcing

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