Techcess: embracing technology and success in your business

Techcess is not just a technology podcast. It's a podcast all about achieving success in business, and the part that your technology (IT) has to play in that.

Microsoft Windows 11 privacy auditing 06/26/2022

Cloud migration strategy (the Techcess and m3 Networks way) 06/22/2022

Cloud migration strategy (the Techcess and m3 Networks way) Is it time to get started with your cloud migration strategy? Well, you'll soon know, as and the team are here to talk you through the benefits and risks of a cloud migration strategy for your business! (Scroll to get your free Cloud Migration Strategy checklist!) Every business will need to make this decision at some point - do we move over to the cloud? You'd be forgiven for giving this more consideration that many other aspects of the IT in your business. It's something you need to be absolutely sure of. Get it right, and your business will certainly benefit in terms of both efficiency and cost. Get it wrong though, and you'll be wishing you'd never even thought of the idea. Challenges and benefits of a cloud migration strategy Mark talks us through what a cloud migration strategy is, and how to implement one. Should you get started on your cloud migration strategy? Well that's what we're hoping to help you decide with this episode. In the episode we mention m3's Cloud Migration Strategy check list - and . Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark offers advice to any businesses or individuals who are considering undertaking a cloud migration strategy. Basically, there are two options. "One is a shallow integration and this option means you'll move your entire onsite application to the cloud, making limited changes to the servers. You essentially lift your applications and systems as is and move them to the cloud as one. You may hear this being referred to as a lift and shift. And option two is a deep cloud integration and with this option you modify your applications during the process of migration to take full advantage of the key cloud capabilities on offer. This may be relatively simple or may involve a more sophisticated modification. Then you need to decide if a single or multicloud solution is best." Free buyers guide! Want to get hold of the free buyers guide that Mark and the m3 Networks team have put together for you? Click this link and you'll be taken to the download link where you can get your free copy! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23501078

Google is working around the clock to remove all that annoying notification spam from your inbox (VIDEO version) 06/19/2022

Google is working around the clock to remove all that annoying notification spam from your inbox 06/19/2022

What Every IT Support Company Wishes You Knew About IT 06/14/2022

What Every IT Support Company Wishes You Knew About IT What Every IT Support Company Wishes You Knew About IT Listen as and the team talk you through the IT support 'triangle'! (Scroll to get your free IT services buyers guide!) There are things IT support companies like wish you already knew As a business decision maker, you're forgiven for not knowing everything you need to know about your IT support needs. The technology in your business is doing a vitally important job and deserves due care, consideration and attention! But it's a shame if you don't know what to be aware of, because you're possibly not existing to your full potential, due to lacklustre IT support. So the purpose of this episode is to give you a little more insight with regards to things you should be aware of needing. Maintenance and monitoring This might surprise you, but this is where a lot of businesses get it wrong when they're paying their IT support partner's invoice. Mark talks us through 'stealth IT support' and the risk of working with 'bedroom warrior' companies. The IT support triangle and bedroom warriors Seriously, you need to listen to this episode if you're in any way pondering the IT support you're currently getting. Or in some cases, unfortunately not getting. This needs to not be a thing. We don't care whether you work with us (although we'd obviously love to have you!) or with another GOOD IT support provider. But the important thing is that you do work with a GOOD one. And that's why we're sharing this information with you, so you can be educated and confident in making the right decision for your company's 'Techcess' (technology and success) In the episode we mention m3's FREE IT Services Buyer's Guide - and . Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark is talking us through what every IT support company wishes you already knew about IT! " outsourced is better value for money and it helps you access better expertise than the same spend in house. So, as you reviewed your IT support, it might have crossed your mind that you could hire an in house employee instead. But it's a big downside to be aware of because when you have an in house person, you're asking them to do several different specialist jobs and support a huge number of people all at the same time. Someone that can do that without having some kind of breakdown will be hard to find and certainly they'd soon learn to cut corners just to get home in time each day..." Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23422952

What Every IT Support Company Wishes You Knew About IT (Episode promo - publishing tomorrow) 06/14/2022

What Every IT Support Company Wishes You Knew About IT (Episode promo - publishing tomorrow) What every IT support company wishes you knew about IT You don't know what you don't know. But after this episode, you will know a bit more... Tomorrow's episode of Techcess we'll be talking you through some of the things we'd love our potential customers to be aware of before we even begin to work with them. We'll be discussing 'bedroom warriors' and the risk of working with them for your company's IT. We'll also be simplifying the process by describing the 'support triangle''. Make sure you're following the podcast in your favourite app to ensure you don't miss it! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . Some businesses can't survive without embracing IT transformation. Tomorrow's episode of Techcess will explore major household brands who have implemented digital IT transformation in the past. And what we can learn from them! We study Netflix, Lego and Kodak. Make sure you're following the podcast in your favourite app to ensure you don't miss it! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . Some businesses can't survive without embracing IT transformation. Tomorrow's episode of Techcess will explore major household brands who have implemented digital IT transformation in the past. And what we can learn from them! We study Netflix, Lego and Kodak. Make sure you're following the podcast in your favourite app to ensure you don't miss it! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23422478

The three most common cyber security mistakes businesses like yours are making (VIDEO version) 06/12/2022

The three most common cyber security mistakes businesses like yours are making 06/12/2022

IT transformation and the major impact that an effective digital strategy could have on your business! 06/07/2022

IT transformation and the major impact that an effective digital strategy could have on your business! Could your business benefit from an IT transformation? and the team are here to guide you through everything you need to know to get started with IT transformation! (Scroll to get your free Digital IT transformation guide!) What is IT transformation? Businesses are always looking for ways to grow, but they often find themselves stuck when the time comes for exploring new opportunities. Digital IT transformation could be the answer you've been waiting for! With a combination of brand development in technology coupled with IT strategies like cloud computing and virtual working - among others - your business can continue evolving while still maintaining its success rate as well as delivering an unforgettable customer service experience every single day of the year (no matter who is using them, or where!). In this episode of the "Techcess" technology podcast, speaks on behalf of the experts on the ' "Techcess" team to bring you all the insight around IT transformation and how you can go about implementing it into your business! Brands who have faced IT transformation head on! Netflix, Lego and Kodak have all been faced with the challenge of tackling IT transformation head-on, with dramatically varying effects! Mark gives us a brief history lesson around these household brand names and explains how IT transformation was implemented in their brand stories! Some successfully, and some with a slight bump in the road! Process transformation If you're going to consider radical IT transformation in your business, then one of the first considerations you're going to need to make is around process transformation. In the episode we mention m3's FREE Digital IT Transformation Guide - and . Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark is talking us through IT transformation! "What could digital IT transformation do for your business? As an ambitious business owner, you're always looking for new ways to help your business develop, improve and grow, no matter how successful it already is! You also want to improve the experience for your customers. And of course, you'll be aware that your IT infrastructure plays a big part in this growth and the overall experience that works both ways. Sometimes it's the same infrastructure that can limit how your business evolves. If you're running older systems, or perhaps systems that don't fully meet your needs, growth can be held back. This is where digital IT transformation comes in. Maybe you've heard that term before, or, perhaps the concept is new to you? So here's a one-line explanation. Digital IT transformation is about using modern technology to create or modify business processes, culture and customer experiences. It involves a complete reassessment and overhaul of your technology with the goal of improving the efficiency and delivery of your products or services. We can make this easier with a few case studies of how big businesses you've definitely heard of have used digital IT transformation..." Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23354144

Digital IT transformation (Episode promo - publishing tomorrow) 06/07/2022

Ransomware attack survey: listen to learn how many business owners say they'd pay the ransom 06/05/2022

Ransomware attack survey: listen to learn how many business owners say they'd pay the ransom Would you pay hackers the fee to release your system from a ransomware attack? When a business falls foul of a ransomware attack, the official advice is to not pay it. But would you? We reveal the results of a survey on ransomware attacks. This bonus episode will help you get better prepared for when it inevitably affects you (if you haven't already taken preventative measures!) As an IT support company that's so used to helping businesses to get out of a total mess caused by ransomware attacks, we can't stress enough how this issue destroys businesses. Nobody ever wants to worry about ransomware until it's too late and they're forced to worry about it! The saddest part of this is that it's much cheaper and easier to put preventative measures in place, rather than trying to repair the damage caused from an attack. In case you need further convincing of the dangers posed to your business by a ransomware attack, , Annie from the Techcess team has the results of a survey of business owners who feel victim to such an attack. Just for you, it's another Techcess Tech Update bonus podcast episode! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23272790

The new type of phishing attack and the advice from m3 Networks on how to evade it 05/31/2022

The new type of phishing attack and the advice from m3 Networks on how to evade it The nasty new type of email phishing attack - how to avoid becoming a victim! There's a new type of phishing attack putting UK and global businesses under threat! Have you heard of the new type of phishing attack that's targeting UK businesses? At m3 Networks we're always urging our customers and members of the public in general how important it is to keep IT systems secure. You never know where the next phishing attack is going to come from, and the hackers are getting cleverer by the day. That's why we think it's really important we bring you up to speed with things in this episode. This week on the "Techcess" technology podcast, talks us through some information that came to us from our friend over at . Make sure you listen so you know you can be adequately informed and avoid becoming a victim to the latest email scam! Oh, and special mentions for our friends at and ! And if after listening you feel you need more insight into how to do more to protect your business, feel free to book a call with . Connect with him on LinkedIn using that link just above, and tell him you found his details in the podcast show notes. Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark talks us through how to ensure we can enjoy Techcess and avoid this latest phishing threat to our IT systems. "Don’t click helpful links in emails or other messages. You need to learn in advance about how to find error messages and emails and other mail delivery information in your webmail service, usually via the interface itself. So you can simply log in as usual and access the needed pages directly and do the same for social networks and content delivery sites that you use. If you already know the right URL to use, you should never need to rely on clicking any links in emails and whether those emails are fake. So basically what that means is if you get an email and it looks like it's from PayPal, for example, rather than clicking the link in the email to log into PayPal, just open your browser and type in , because then you know you're actually going to the genuine site. Okay, the next piece of advice here is..." Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23278868

3 easy upgrades to improve your video call setup 05/28/2022

Talking Technology With Children 1st - How Scotland's National Children's Charity Uses Tech 05/24/2022

Talking Technology With Children 1st - How Scotland's National Children's Charity Uses Tech How Scotland's national children's charity uses technology Senior Fundraiser Amy Anderson at Children 1st explains the impact technology has on the Scottish charity! As a business, is not only about using tech to keep businesses operating at full speed. A big part of m3's business model is working with charities and helping them to stay connected both with their internal teams and also with their donors and other fundraisers. is m3 Networks charity partner for Q2. As you'll hear in the episode, running a charity presents its challenges. Featuring the return of the Techcess 10! This episode marks another opportunity to hear an expert sharing their answers on 's gruelling Techcess 10 Q&A. We can't wait to find out whether thinks pineapple belongs on pizza.... And if after listening to this episode you feel you need more insight into how m3 can help your charity with its technology, feel free to book a call with . Connect with him on LinkedIn using that link just above, and tell him you found his details in the podcast show notes. Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23214899

Want to get all your passwords protected by a pass key? 05/22/2022

IT waterfall ahead! Learn how to see around corners and avoid a cyber security disaster 05/17/2022

IT waterfall ahead! Learn how to see around corners and avoid a cyber security disaster Is your tech set-up floating away towards an IT 'waterfall'? Do you and your IT people know exactly what's around the corner or do you feel like you're floating around aimlessly? We say it a lot but it is true. You don't know what you don't know. And sometimes even when you do know, you don't always believe straight away. And that's what this episode of the Techcess technology podcast is all about; helping you ensure your business doesn't suffer at risk of waterfall IT and doesn't float off down the river, out of your control! Do you know what IT challenges there are hidden around the corner? Running a business can feel like you're riding the rapids at the best of times. But when it comes to your IT, unless you're confident you've got a brilliant and competent team in place, it can feel like you're about to topple over at any minute. In this episode of "Techcess", talks us through his process for simplifying the threats and challenges. And he does it through the medium of story-telling! And if after listening you feel you need more insight into how to avoid going over that proverbial waterfall, feel free to book a call with . Connect with him on LinkedIn using that link just above, and tell him you found his details in the podcast show notes. Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark talks us through how to ensure we can enjoy Techcess and avoid IT wipeout. "We have a character. Let's call her Susan. Susan is on holiday. Susan is swimming down an absolutely beautiful river. The water is clear. There's fish in the river, beautiful blue skies, and there's kind of like a rainforest type jungle sitting out of sight of river and kind of nice little beaches dotted around here and there. And she's floating down this river, having an absolutely fantastic time, not a care in the world. Everything is just tickety boo. Now, I'm also in this story, and I'm not in the water at all. I'm standing at the side of the river and I'm further down the river from where Susan is. Now, what Susan doesn't know is that I can see around a bend in the river and round this bend in the river, I can see..." Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23127632

Three major updates to Microsoft Teams video call software you need to know 05/14/2022

Changing IT provider during Covid - the Dundee and Angus Chamber of Commerce explain how they're now using technology to grow in business (with the help of m3 Networks!) 05/10/2022

Changing IT provider during Covid - the Dundee and Angus Chamber of Commerce explain how they're now using technology to grow in business (with the help of m3 Networks!) Are you less than satisfied with your current IT provider? Does the idea of parting ways with them fill you with dread because you're worried your IT will fall apart when you do? We've been circling around something of a theme with the Techcess technology podcast recently; how to ensure you're getting the best from your IT partner. It might be something to do with the face we've just published our free IT buyer's guide which you can download here - How well do you trust your IT support partner? If you're like most people in charge of the smooth running of a business, you're probably not too keen on the idea of changing your IT partner if you can help it. After all, you're probably thinking something could go wrong. And if that happens, you'd be left without any connectivity or security for hours and possibly even days, right? Not necessarily. At m3 Networks, we pride ourselves in providing a seamless transition into your new way of working. We minimise the risk and ensure you're able to function as normally as possible. We know this, because we've done it numerous times. And in this episode of the Techcess technology podcast, chats with from . Alison and her team have been working with us for a while now, having moved over to us from their previous provider during the height of the Covid 19 pandemic. We feel like this is the perfect story for you to hear, in case you've been stressing about making your own necessary changes to your IT support! And if after listening you feel you need more reassurance, feel free to book a call with . Connect with him on LinkedIn using that link just above, and tell him you found his details in the podcast show notes. Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark talks to Alison Henderson about Techcess in her business. "For me, is about making everybody's job easier to let them concentrate on the bits that they want to do and that they like to do and that they do really well. And that's the internal bit. But then the external bit is how do we continually evolve and make things interesting for our customers and for the businesses that engage with us? So we're in the process of building that, and that will take it will build on what we've already built for customers. But it's already kind of we're aiming to make it as future proof as possible. We're looking at AI, we're looking at machine learning and how that will make it easier for us to engage with businesses, to onboard them, to kind of understand what is important to them because connect, communicate, and develop that is really important to us." Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/23065220

Microsoft Edge has a new password but should you use it? 05/08/2022

You should be sceptical of all I.T. support companies. Here's why... 05/03/2022

You should be sceptical of all I.T. support companies. Here's why... Here's why you should be sceptical of all I.T. support companies There's a lot of risk attached to hiring your I.T. support provider. Let us help you navigate the search! Are you shopping around for a new IT partner to help you with the technology in your business? You need to listen to this episode of the Techcess technology podcast before you sign anything! What's your plan for deciding on your next IT support company? We say it a lot in business, but that's because it's absolutely true; "we don't know what we don't know." And that also applies to choosing an I.T. support company who will help progress your business, not hinder it. For this episode of the , from will be guiding you through some of those 'don't knows', and suggesting how you can quickly get to know. Five questions for your potential new I.T. support partner We know only too well how disastrous it can be for your business if you pick the wrong I.T. support partner. And although we appreciate that we might not be the right fit for everyone reading this or listening to our podcast, we don't want that to be the reason you mistakenly end up working with another partner who still isn't right for you. In this episode of , Mark offers some insight on the questions you need to be asking before you begin working with anybody! As always, if you need to get some peace of mind, you can always book a free call with Mark. Scroll below for the link. Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Episode transcript You would have probably already seen the link to the PDF above. Here's a very quick sneak preview of that transcript in which Mark talks about I.T. 'bedroom warriors'. "In reality, great IT support companies operate on a completely different level with better knowledge, tools and systems. The biggest problem when it comes to IT support is that it's an unregulated industry. There is no governing body that people have to pass through to be allowed to call themselves an IT support company. No industry standards have to be met and no guidelines on how the business must operate. Just about anybody, literally anybody, can set themselves up and say an IT support company. And this is why I say you should be highly sceptical of all IT support companies. So without asking the right questions, you simply don't know if you're putting your trust and the security of your business data in the hands of a reputable, honest company or someone working alone out of a bedroom in his parents house. A bedroom warrior, as I like to call those guys. Don't get me wrong, there's nothing wrong with bedroom warriors. Everyone has to start somewhere, and if you're a one man band with minimal IT requirements, that could be the most cost effective solution for you. However, if you own or manage an established, growing business with staff and more than one computer, you need a lot more than one person working from their bedroom can provide. So how do you avoid choosing the wrong IT support company?..." Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22991249

How can you keep data secure while remote working? 04/26/2022

How can you keep data secure while remote working? What are you doing to keep your I.T. protected while your staff are based remotely? There's a lot to consider now in this new normal of day to day working! If you're currently running a business that's working remotely, you need to listen to this episode of the Techcess technology podcast! How do you keep data secure? You're not the only business that's having to constantly evolve the way you're working in order to cope with the current demands and challenges. A lot of companies have been forced to think on their feet when it comes to keep operations running smoothly, despite staff being dotted around the place. But just because you're not alone in this situation doesn't mean you won't be uniquely targeted. Amid this new normal, it's estimated that 48% of businesses have been attacked with ransomware, and that figure rises every year. Communicate openly with your I.T. support partner If you're going to continue your current remote working operations successfully and without incident, it's very important you make sure you've got all the systems in place to protect you. While there is no guarantee of avoiding a ransomware attack or any other kind of incident, you can seriously minimise the risk by taking the right kind of precautions. In this episode of Techcess, we explain a little more about some of the dangers you could be facing if you're running things remotely. Perhaps you'd benefit from a blended security approach, customised to your requirements which we mention in this episode. As always, if you need to get some peace of mind, you can always book a free call with Mark. Scroll below for the link. Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Episode transcript You would have probably already seen the link to the PDF above. If you prefer reading along, check out the full show notes post on our blog page by clicking . If you're reading this on the page already, you can see the dynamic 'read-along' version below. Hard of hearing? Prefer reading to listening? Check out this dynamic transcript of Techcess 38! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22914980

Do you have an I.T. strategy to complement your business plan? This is where a lot of companies drop the ball! 04/19/2022

Do you have an I.T. strategy to complement your business plan? This is where a lot of companies drop the ball! You may well have a business plan, but do you have an i.T. strategy? The I.T. strategy can be just as important as the business plan for a lot of companies! You'd best listen to this episode of the "Techcess" technology podcast to learn more about the importance of a good strategy around your technology! What is an I.T. strategy? An I.T strategy can be crucial, and the foundation to growing a successful business, even during the most uncertain times! Technology is changing at such an accelerated pace these days that without a strategy you can be left in the dust of others who have already adapted. It's just how things work. With every new update or innovation there is always uncertainty around what impact this could potentially have on your company. But with proper preparation we'll know exactly how and when each decision needs be made. Then, we'll not only survive but thrive through any potential challenges ahead. Why you need an I.T. support partner It's really important to make sure you've got the right people on your team when it comes to your technology? In this episode of Techcess, we explain the difference between an I.T. support provider, and an I.T. support partner. You don't need to go it alone anymore! Free buyers guide! Want to get hold of the free buyers guide that Mark mentions in this episode? Click this link and you'll be taken to the download link where you can get your free copy! Episode transcript You would have probably already seen the link to the PDF above. If you prefer reading along, check out the full show notes post on our blog page by clicking . If you're reading this on the page already, you can see the dynamic 'read-along' version below. Hard of hearing? Prefer reading to listening? Check out this dynamic transcript of Techcess 37! Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22824305

How You Can Upgrade Your Computer To Windows 11 (But Why You Absolutely Shouldn’t! Yet) 04/12/2022

How You Can Upgrade Your Computer To Windows 11 (But Why You Absolutely Shouldn’t! Yet) Windows 11 is available for all windows-based pcs But should you rush in and update your operating system? We'd suggest not. You'd best listen to this episode of the "Techcess" technology podcast to learn why not! What does Windows 11 bring to the (office) table? Windows 11 is the latest operating system available from . It offers a range of new features and improvements over Windows 10, and is available for free upgrade on most modern PCs. However, before you rush to install it, there are a number of things you need to consider. Thank the holy tech Lords then, for the existence of "Techcess"! In this episode of the "Techcess" technology podcast, speaks on behalf of the experts on the ' "Techcess" team to update you on the pros and cons of Windows 11, and give you some advice on whether or not you should upgrade. Is Windows 11 actually any better than Windows 10? Windows 11 is Windows 10’s successor and offers a range of new features and improvements over Windows 10 while still remaining recognisable to most users. However, before you rush to install it, there are a number of things you need to consider. Windows 11 has had mixed reviews so far because there have been many reported bugs with Windows 11 which has led people to believe that Microsoft rushed it out too quickly. As it happens, we weren't actually expecting an update to Windows 10 because . Exercise upgrade caution So Windows 11 is something of a surprise, and it's natural that people are a bit cautious about upgrading to it. Microsoft has said that they have fixed the majority of the bugs in Windows 11, but as with any new operating system, there will inevitably be some teething problems. In this episode, himself explains how his own powerful rig has been red flagged as inappropriate for upgrading, according to the ). Should you upgrade to Windows 11 then? Well, that's exactly what this episode of the "Techcess" technology podcast is all about. By the end of listening to it, you'll be fully informed of the risks of upgrading your PC with Windows 11, and you'll hear Mark's final verdict on whether you should at all. If you do decide to upgrade to Windows 11, be sure to back up your files first as there is always a risk that something could go wrong during the installation process. Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22769306

Ransomware Payments Hit All-Time High – What You Need To Do To Protect Your Business 04/05/2022

Ransomware Payments Hit All-Time High – What You Need To Do To Protect Your Business Scary! New phishing dangers being posed to us by Russian 'Conti' hackers! Do you have a spare half a million pounds to escape from a ransomware attack? If not, you'd best listen to this episode of "Techcess"! Want to read a transcript of this episode? Click this link; What is 'Conti'? Since the beginning of the Russia and Ukraine conflict, cyber hackers have been posing a serious threat to businesses in the UK, US and Europe. A group called 'Conti' has emerged, which supports Russian President Vladimir Putin and his regime. They have threatened to launch cyber attacks against any business or individual who speaks out against him. In this episode, "" host explains what businesses and individuals need to do to ensure they're protected from any potential attacks. If you have any computer connected to the web, it's critical that you listen to the episode! Not just because you absolutely don't want to be hacked, but on top of that, if you do end up paying a ransom, you might be in trouble with the ! We are not scaremongering! One thing that we hear a lot from people that really frustrates us as an I.T. cyber security and technology support business is cynical business owners who accuse us of scaremongering. We have always taken the view that we're not forcing anyone to work with us, and that's reflected in the reviews and testimonials we get from happy customers. We do really want to help businesses, whether they're working directly with us or not, and for that reason we urge you to take the information contained in episode 35 of Techcess really seriously. The future safeguarding of your business might just depend on it! Improved cyber security and protection might be more critical than you think! All businesses take steps to protect themselves from cyber attacks in today's digital world. But sometimes, those steps aren't enough. And if you're getting advice from an I.T. provider that's out of its depth due to the growth of your business, then you could be leaving entry points exposed! Hackers are becoming more sophisticated every day, and it's important to be vigilant against any threats that may be posed to your company data or online reputation. Tips for preventing a 'Conti' attack or any other for that matter Here are a few tips for protecting yourself from phishing scams and other types of cyber attacks: Ensure that you have a robust ransomware proof backup in place Get cyber essentials certified. Train your users to be vigilant and spot phishing emails Ensure you have an incident response plan in place Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . Read a preview of the transcript: Scary! The new phishing dangers being posed to us by Russian cyber hackers! Techcess Episode 35 It's here at with another episode of the podcast. Now today we're going to be talking about ransomware, and this is not a new topic. I have spoken about this before in the show but some new information has come out that explains that ransomware payments hit a new all time high last year, and the average payment for ransomware is now reaching over 400,000 pounds and more businesses than ever actually paid to get their data back. And why is this? Why can't businesses just recover from a backup? Well, they can, but the problem is that a lot of ransomware, now, is what we call a double extortion kind of method where not only will they ask for a ransom to get access to your data, they will also ask for a ransom to not leak your data on the dark web. Of course, if they leak your data on the dark web, then in the UK, you could be subject to further investigations and fines from the information commissioner's office the . And of course you could be fined there. And that is another payment that you may have to make. So a lot of businesses are paying up to prevent the data from being leaked on the dark web. Now, if you're wondering if there's any particular industries that are affected more by ransomware than any others, then the answer is yes. There are. Techcess is a podcast from Transcript provided by /episode/index/show/techcess/id/22674326

A scary horror story about email hijacking a business out of thousands of pounds 03/30/2022

A scary horror story about email hijacking a business out of thousands of pounds A scary horror story about a business email hijack incident Although we're offering a disclaimer that this is a scary horror story, it is a dramatic reconstruction of a very real email hijacking and hacking incident that have assisted with the repair from. Prefer to read a transcript of the episode? Click . Email hijacking is a scary thing. It can happen to anyone. And it often goes unnoticed until it's too late. In this episode of the , host will give you a sneak preview of a very scary story we're about to publish, about a small business that was hijacked out of thousands of pounds. We hope that by sharing this story, we can help others avoid falling victim to email hijacking themselves! What is email hijacking? Email hijack is a type of cybercrime where an email account is taken over by a hacker, often without the owner's knowledge. The hacker will then use the email account to send fraudulent emails to the victim's contacts, in order to try and scam them out of money or personal information. Email hijack can have a devastating impact on small businesses, as it can result in the theft of thousands of pounds. In some cases, email hijack can also lead to the loss of important business contacts and damage to the company's reputation. The best way to avoid becoming a victim of email hijack is to be vigilant about checking your email account for any suspicious activity, and to make sure that you have strong passwords that cannot be easily guessed by a clever hacker. What can happen when your email gets hijacked? The act of email hijacking is when someone then takes over control of an email account with the use of phishing links or attachments. The email hijacker can then get unwelcome access with malicious intent, gain access to all the victim's personal information, including passwords, bank details etc. They can take over an account without the owner knowing it and send out spam emails which are very damaging to a business' reputation. It happens more often than people realise because hackers use social engineering techniques like phishing (sending an email that looks like it's from a trustworthy source) to obtain the credentials. What Techcess is doing about the problem with this episode This episode of Techcess begins a bigger conversation around the perils of being email hijacked, using a story to bring home the very real threat. Our character David may be a fabrication to protect the business owner's identity, but the situation at the centre of the plot is very real! What episodes of Techcess can you listen to that offer more insight into email phishing? Glad you asked! On the Techcess techology podcast, we've already covered the subject of email hijacking and phishing on a few episodes. Here they are linked for you to easily find them and listen. Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22593677

Are you using a password manager in your business? 03/23/2022

Are you using a password manager in your business? Are you using a password manager in your business? You probably should think about signing up for a password manager if your business is logged into several different apps and websites! Prefer to read a transcript of the episode? Click . If you're like most business owners, you have a lot of passwords to keep track of. You probably also worry about the possibility of hackers getting into your systems and stealing your data. A password manager can help protect you from hackers and keep your data safe. On this episode of the "Techcess" podcast, we're talking about password managers and the pros and cons of using them. , Managing Director at , talks us through whether it's worth using just one master password to control access to all of your online accounts. After listening to this episode, you'll be able to make an informed decision about whether a password manager is right for your business. And why password managers can be useful. Oh, and if you're not immediately convinced that protecting your email is of vital importance within your business, you might need to check out . (If you're reading this on YouTube... - ) What is a password manager? A password manager is a software application that helps you store and manage your passwords. They're usually password-protected, so only you can access your passwords. Why are password managers useful? Password managers are useful because they help you keep track of all your passwords in one place. This makes it easier to keep your passwords safe and secure. They're also useful for managing multiple accounts, such as email, social media, and financial accounts. Which is the best password manager? There are a number of password managers on the market, but some of the most They all do largely the same thing - helping you store and manage your passwords. This software is password-protected, so only you can access your passwords. Last Pass is popular because it's easy to use and it has a lot of features. It also has a password recovery feature, which is useful if you forget your password. If you're looking for a password manager that is easy to use and has a lot of features, Last Pass is a good option. What should a password manager be able to do? The best password managers in 2022 will offer a variety of features, including: password generation password management password synchronization password sharing password security password auditing. Last Pass calls this last one "Security Challenge". How much will a password manager cost me? The different password managers vary in price, but are usually around £50 per year. Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22516967

Who will fix my car?! Automotive repair industry changes and the motor vehicle block exemption regulation (MVBER) expiry 03/15/2022

Who will fix my car?! Automotive repair industry changes and the motor vehicle block exemption regulation (MVBER) expiry Are the huge changes that are coming to the automotive repair industry's legislation bad news for the industry? And how will they impact on motor vehicle block exemption regulation (MVBER)? Prefer reading to listening? You can download the full episode transcript, What's happening in the automotive repair industry? The automotive repair industry is about to see some massive changes in the law, and it's not clear yet whether these will be good or bad news for businesses within the sector. The legislation in question surrounds , and has been brought about by the relationship between the industry and the EU in light of Brexit. Any update to this law will directly affect independent organisations operating in the after market, and how they are able to compete with main dealerships. In simple terms, it could spell the end for many independent garages who rely on some vehicle owners preferring not to use main dealers for repairs and maintenance. As friends of the , we're taking a solid interest in this story as it develops. This conversation between "" host and automotive aftermarket consultant covers a lot of the topics surrounding this issue. What IS the motor vehicle block exemption regulation? The automotive repair industry is currently waiting to see what the final outcome of the motor vehicle block exemption regulation's expiration will be, hence this podcast episode. This legislation was originally put in place to enable fair competition from independent auto body shops. However, with the UK's exit from the European Union, there is now concern that the legislation may not be renewed, and this will pose a challenge for independents. A removal of this regulation would impact on the cost of spare parts and the cost of providing warranties that are competitive with the main dealerships. In a nutshell, we could be on the verge of a removal of the level playing field and could potentially lead to an implosion of businesses. What impact the change in legislation could have on To ensure fair competition in this market, it is critical for all parties involved - from distributors and independent retailers to dealerships or workshops - to have easy access information on how best to maintain your car so you can choose who provides quality services at reasonable prices without being discriminated against because they're not authorised by any one manufacturer. Vehicle Repair and Maintenance Information (RMI) and the continuance of independent garages being able to access it for the repair of vehicles can make all the difference in taking your vehicle to your local mechanic. How the legislation could impact on more modern vehicles It is no secret that cars have become more complex over time. These days, you can find computerised systems in almost any make or model of vehicle but some believe this complexity comes at the expense of technicians’ ability to maintain them properly and efficiently due to the fact that the relevant tools may be infeasible for smaller garages to obtain or afford. Also, we need to bear in mind automotive technology and it's relationship with cyber security. How will this aspect of vehicle ownership play out? Will be affected? Are hackers going to be able to target your car? Whether you're an auto body professional working in a dealership or independent garage, or just a motorist with an interest in the motoring industry, this episode contains huge insights. Want to get more 'Techcess' in your business? ! Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22453787

NCSC (National Cyber Security Centre) Cyber Essentials Guidance Amid Russia Invasion 03/08/2022

NCSC (National Cyber Security Centre) Cyber Essentials Guidance Amid Russia Invasion NCSC Cyber Essentials guidance amid russia invasion National Cyber Security Centre official advice for proactive measures in light of Russia-Ukraine conflict Is your I.T. and cyber security set up able and ready to tackle any cross-fire from the conflict? Prefer reading to listening? You can download the full episode transcript, here: What's happening? In light of the recent cyber-attacks waged against organisations in the UK and Ukraine, NCSC has released fresh guidance on Cyber Essentials. is a government-backed scheme that provides businesses with a set of basic security measures to protect themselves against cyber-attacks. The scheme is voluntary, but all businesses are encouraged to participate. The NCSC has warned businesses that the Russia-Ukraine conflict is likely to lead to more cyber-attacks, and that they should prioritise their cyber security protocols above all other I.T. related matters at this time. They have also released a list of practical things businesses can do to protect themselves. In this episode of the "" technology podcast, host (and Managing Director of m3 Networks) talks us through the updated guidance. Our hope is you'll find the simplified narration useful, and that you'll understand some of the immediate actions you need to be taking to ensure your business's ''. What's the updated guidance from NCSC? The NCSC is urging all businesses to prioritise their cyber security protocols above all other I.T. matters for the time being. So, in line with that, we wanted to offer you a number of practical tips on how to do this. Check software updates and patches Among other measures, checking your software patches and updates is vital right now. Mark says, "It's absolutely critical that web browsers are kept up to date just now as well as everything else. So basically turn on automatic updates everything and update things. Whenever you see a warning that there is a system update available, don't just ignore it and delay it." As the NCSC has warned, the Russia-Ukraine conflict is likely to lead to more cyber-attacks. And as we all know, one of the best ways to protect yourself from a cyber-attack is by keeping your software patches up to date. This is because software patches are updates to your software that fix security vulnerabilities and bugs. Ensure your multi factor authentication is configured correctly Another important measure is to ensure your multi factor authentication is properly configured. Multi factor authentication (MFA) is a security process that requires more than one form of identification from the user in order to log in. For example, you may have to enter your password and then confirm it with a code that is sent to your mobile phone. MFA adds an extra layer of security, making it more difficult for cyber-attackers to gain access to your systems. Have you confirmed your running up-to-date antivirus software? Finally, NCSC also recommends that businesses ensure their antivirus software is current. Antivirus software helps to protect your computers and devices from malware, which is malicious software that can damage or disable your devices. It's important to note that there are different types of antivirus software, so you'll need to choose the right one for your business. The NCSC's 'three random words' advice NCSC has advised that organisations should use a 'three random words' security protocol. This is a security measure that requires you to enter three random words in order to log in. This is a more secure alternative to using passwords, as it's more difficult for cyber-attackers to guess. You can choose any three random words, and from the National Cyber Security Centre's "Tips for staying secure online" guidance might give you an idea of how it works. But obviously we advise you don't use their exact suggestion for your own password. We'll also have more guidance on using a password manager in a near future episode of the "" technology podcast. A list of cyber security measures Mark talks you through during this episode: Here are those measures that Mark will elaborate on during the episode: Checking system patches Making use of better passwords Configuring your multi factor authentication Your antivirus and firewall effectiveness Your backup solutions - () An up-to-date emergency incident response plan (not stored on a website somewhere!) Checking for third-party remote access to your systems (and removing any that don't need to be there!) Getting cyber essentials certified - () Concerned by what you've learned in this episode and don't know where to start? ! Here's the link in case you're reading this in something that's disabled the links! - Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22377944

Should You Change IT Business Partner? Insights from an Actual Customer! 03/01/2022

Should You Change IT Business Partner? Insights from an Actual Customer! SHOULD YOU CHANGE IT BUSINESS PARTNER? Current m3 Networks customer Cheryl Brunton shares her experience of doing just that! Listen to learn what it was like for a client to switch over to m3 Networks from another supplier! Our previous advice for shopping around, and achieving Techcess! If you listened to the , you'd have heard us explaining why it was worth considering whether you're happy with your current IT business partner? We covered off some of the pitfalls of working with the wrong manages services provider, and explained how working with an IT company doesn't automatically guarantee your cyber security! Or your data protection. You'd be forgiven for being nervous about change when it comes to your IT business partner m3 Networks Managing Director himself understands that the prospect of making a change to your IT business partner can be daunting. When it comes to changing your IT business partner, there can be a lot of fear and uncertainty around the decision. You'll be pondering a lot of questions. Will everything go smoothly? Will my data be safe? Will I lose money in the process? These are all valid questions, and ones that our customer asked herself before making the switch. (Cheryl's from this company In this episode of the Techcess Technology Podcast, chats with Cheryl as she tells her story of deciding to change IT business partner and what fears she had going into it. She also discusses how m3 Networks was able to reassure her through the whole process and make the transition as smooth as possible. Here are some of the points raised during the episode: The limitations of working with a smaller IT business partner that's mostly 'reactive' The 'fear factor' associated with making a change to your IT business partner Cheryl's advice for any business that's currently dissatisfied with their IT business partner but is panicking about making a change If you're in the market for IT support services, drop us an email. We'd love to chat things through with you! Get in touch: Get more valuable technology insights from m3's blog pages, . 's technology podcast "" is an production. have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them and follow them on . If you want to get in touch about technology or cyber security, just address an email directly at Mark . He'll be very happy to hear from you. Thanks for listening! If you enjoy this episode, make sure you . Fancy giving the technology podcast a review and rating? Click . /episode/index/show/techcess/id/22304231

Techcess: embracing technology and success in your business

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