The AI in Business Podcast
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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The Future of Customer Experience in Financial Services with Agentic AI - with Abhii Parakh of Prudential Financial
09/05/2025
The Future of Customer Experience in Financial Services with Agentic AI - with Abhii Parakh of Prudential Financial
The ‘AI in Business’ podcast connects enterprise leaders with the best insights on how AI is driving measurable impact across regulated industries. In this episode, we highlight Prudential Financial’s perspective on scaling AI in customer experience, an area facing both significant opportunity and unique regulatory challenges. By featuring Abhii Parakh, VP and Head of Customer Experience at Prudential Financial, this episode links directly into ongoing conversations with financial services leaders about digital transformation, customer trust, and the rise of agentic AI. Listeners will gain actionable context for how insurance companies can responsibly adopt AI, improve employee and customer outcomes, and prepare for a rapidly changing future of customer interaction. This episode is sponsored by Cognigy. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Aligning Innovation with Oversight in AI Governance for Data Teams - with Shane Wiggins of OneTrust
09/05/2025
Aligning Innovation with Oversight in AI Governance for Data Teams - with Shane Wiggins of OneTrust
As AI adoption accelerates in financial services, governance leaders face the challenge of keeping oversight processes aligned with innovation. OneTrust provides data governance and risk management tools, serving over 14,000 customers worldwide across privacy, security, third-party, and AI domains. Traditional data governance models, often designed for structured databases, are not built to manage today’s dynamic, unstructured AI workflows. Without clear frameworks, organizations risk compliance gaps, inconsistent oversight, and even internal conflict over ownership of AI decision-making. In this episode, Shane Wiggins, Director of Product at OneTrust, explores how enterprises can build governance models that not only mitigate risk but also support innovation. He explains why visibility into unstructured data is essential, how to align compliance and product teams through self-service governance, and the importance of making governance “invisible to developers but visible to auditors.” Wiggins also details best practices for staying ahead of regulatory change, from embedding flexible policies to creating system cards that clarify model purpose and limitations for clients. The discussion highlights how governance, when done right, can accelerate time to market, reduce compliance costs, and even create a competitive advantage. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at .
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Predicting System Failures with AI in Banking - with Dale Skeen of Vitria Technology
09/04/2025
Predicting System Failures with AI in Banking - with Dale Skeen of Vitria Technology
Banks face some of the highest stakes when it comes to IT reliability. Even small disruptions can ripple into regulatory exposure, reputational harm, and major financial losses. Yet many financial institutions still rely on reactive monitoring systems that chase alerts without addressing the root causes of outages. On today’s episode of the ‘AI in Business’ podcast, Dale Skeen, CTO and Co-founder of Vitria Technology, explains how AI and agentic systems are reshaping IT operations in financial services. Vitria Technology is a global leader in AI-driven operations platforms, helping enterprises move from data analysis to automated action with its flagship VIA AIOps solution. Built for scale, VIA AIOps delivers total ecosystem observability and intelligent automation, reducing downtime, improving customer experience, and accelerating ROI. Dale’s appearance goes into great detail on how knowledge graphs improve explainability and trust, how automation is already reducing time to resolution for common failures, and how AI copilots are helping teams tackle the most complex system outages. Dale also shares a roadmap for financial leaders looking to reduce downtime, cut manual toil, and scale toward self-healing IT systems—one sprint at a time. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Vitria Technology. Learn how brands work with Emerj and other Emerj Media options at .
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Balancing Trade-Offs in Hybrid Cloud and the Infrastructure behind Scalable AI - with Jason Hardy of Hitachi Vantara
09/04/2025
Balancing Trade-Offs in Hybrid Cloud and the Infrastructure behind Scalable AI - with Jason Hardy of Hitachi Vantara
As enterprises scale their AI initiatives, leaders face mounting challenges in balancing compute demands, sustainability goals, and hybrid cloud strategies. Many organizations rush to secure GPUs and cloud resources without accounting for hidden costs, data bottlenecks, and sustainability trade-offs. In this episode of the AI in Business podcast, Emerj Editorial Director Matthew DeMello speaks with Jason Hardy, Chief Technology Officer of AI at Hitachi Vantara, about the realities of scaling AI infrastructure at the enterprise level. Want to share your AI adoption story with executive peers? Hitachi Vantara is a wholly owned subsidiary of Hitachi, Ltd. that provides data infrastructure foundations that help leading innovators manage and leverage their data at scale. Through data storage, infrastructure systems, cloud management and digital expertise, the company helps customers build the foundation for sustainable business growth. To learn more, visit . Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! This episode is sponsored by Hitachi Vantara. Learn how brands work with Emerj and other Emerj Media options at .
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Data Pipelines that Support Globalized Education and Training Programs - with Norma Scagnoli of the Illinois Institute of Technology
09/03/2025
Data Pipelines that Support Globalized Education and Training Programs - with Norma Scagnoli of the Illinois Institute of Technology
As universities and enterprises both turn to large-scale digital learning, the challenges of scaling education look remarkably similar across sectors. From managing data pipelines to ensuring learners feel a sense of connection, success depends on more than just technology. In this Pure Storage-sponsored episode of the ‘AI in Business’ podcast from Emerj, Norma Scagnoli, Chief Learning and Innovation Officer at the Illinois Institute of Technology, discusses how higher education institutions are navigating cultural resistance, accreditation hurdles, and governance demands while scaling MOOCs and degree programs. She also shares lessons enterprises can apply as they build partnerships with universities and adopt AI-driven personalization for workforce training. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! This episode is sponsored by Pure Storage. Learn how brands work with Emerj and other Emerj Media options at .
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Turning CPG Complexity into Real-Time Decisions with AI - with Henrique Wakil Moyses of Crisp
09/03/2025
Turning CPG Complexity into Real-Time Decisions with AI - with Henrique Wakil Moyses of Crisp
The consumer goods and retail industries face an overwhelming challenge: too much fragmented data and too little clarity. From mismatched retailer reports to legacy systems that can’t keep up with today’s SKU volumes, many organizations find themselves bogged down in “data indigestion” instead of actionable insights. Today’s guest is Henrique Wakil Moyses, Vice President of Data Science at Crisp. Crisp is a data platform designed for the consumer goods ecosystem, helping brands, retailers, and distributors harmonize fragmented data from multiple sources. By providing real-time visibility into sales, inventory, and supply chain signals, Crisp enables faster, data-driven decisions that reduce waste and improve business outcomes. Henrique joins Emerj Editorial Director Matthew DeMello to break down how CPG and retail leaders can cut through this complexity. He explains why building a data-driven culture is the first barrier to overcome, how to align AI adoption with ROI, and where brands are already seeing the biggest payoffs—such as supply chain optimization, inventory forecasting, and personalized retail experiences. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Crisp. Learn how brands work with Emerj and other Emerj Media options at .
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Rethinking Infrastructure As the New Competitive Edge in AI - with Deborah Golden from Deloitte
09/02/2025
Rethinking Infrastructure As the New Competitive Edge in AI - with Deborah Golden from Deloitte
What if the real AI revolution isn’t in the models — but in the reimagined systems beneath them? In this episode, Deborah Golden, U.S. Chief Innovation Officer at Deloitte, joins Emerj CEO and Head of Research Daniel Faggella to rethink what powers (or derails) AI at scale. The conversation challenges conventional wisdom – proposing that the future of AI may hinge less on algorithms and more on the invisible infrastructure that surrounds them. Golden surfaces the hidden risks of silo systems, unchecked shadow AI, and the all-too-common “speed trap” mindset – making a bold case that infrastructure isn’t just operational – it’s strategic. From governance to cross-functional orchestration, this conversation explores what it takes to embed AI with resilience, trust, and sustained ambition. This isn’t about chasing the next model. It’s about elevating the questions we’re asking – and reimagining the systems that will define whether AI fulfills its promise or fractures under pressure. This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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How Financial Institutions Can Prepare for the Future of Fraud with Responsible AI Deployments - with JoAnn Stonier of Mastercard
09/02/2025
How Financial Institutions Can Prepare for the Future of Fraud with Responsible AI Deployments - with JoAnn Stonier of Mastercard
As AI capabilities evolve, financial institutions face pressure to balance innovation with security, trust, and regulatory compliance. From fraud prevention to customer experience, deterministic AI applications continue to form the backbone of financial services—even as new technologies like generative and agentic AI emerge. In this episode, JoAnn Stonier, Data and AI Fellow at Mastercard, joins us to share how Mastercard is navigating these dynamics. She explains how AI-driven analytics reduce false positives in fraud detection, why “agent-ish” AI marks an important transition toward more autonomous systems, and how responsible governance ensures privacy and security remain at the forefront. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Balancing Efficiency and Trust in Field Service Operations - with Eric Rivas of Electrolux
08/28/2025
Balancing Efficiency and Trust in Field Service Operations - with Eric Rivas of Electrolux
In today’s high-volume service environments, the smallest misstep can erode both efficiency and customer trust. In this episode, Eric Rivas, Director for Service Repair at Electrolux, joins Emerj Editorial Director Matthew DeMello to share how frontline data and technician expertise can be better captured, organized, and applied to deliver consistent, first-visit success. Rivas advises service leaders on best practices for approaching the challenges of tribal knowledge transfer, skill development, and diagnostic accuracy in large service organizations. He also breaks down the build-versus-buy dilemma facing many service leaders when it comes to new technology—and why effective partnerships often prove more valuable than internal development. Listeners will gain insights into balancing efficiency with reliability, empowering frontline teams, and building long-term trust with customers at scale. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at .
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Why System Integrators Are Key to AI Success - with Pallab Deb of Google
08/27/2025
Why System Integrators Are Key to AI Success - with Pallab Deb of Google
In this episode of the AI in Business podcast, Pallab Deb, Managing Director in SI & Industry GTM Partnerships at Google, joins Emerj CEO Daniel Faggella to discuss how AI infrastructure has evolved into a platform-centric foundation for enterprise transformation. Pallab explains why the modern AI stack extends beyond compute and storage to include network performance, data governance, multi-model integration, and agentic interfaces that enable real-time, multilingual, and multimodal engagement. He outlines the shift from proof-of-concept pilots to proof-of-value initiatives, where production readiness and security are expected from the outset. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! Watch Daniel and Pallab’s conversation on our new YouTube Channel:
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How Data Ownership Drives Trustworthy AI Models - with Joe Lang of Comfort Systems
08/27/2025
How Data Ownership Drives Trustworthy AI Models - with Joe Lang of Comfort Systems
Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA, joins the AI in Business podcast to discuss why a clear data strategy must come before investing in storage infrastructure for AI adoption. Joe outlines the risks of assuming that cloud providers or storage solutions alone will produce reliable intelligence, and why organizations should approach AI initiatives as iterative R&D projects rather than instant ROI efforts. He shares practical guidance on right-sizing storage to business goals, addressing the skilled trade gap through scalable systems, and the advantages of a cloud-first approach with sequestered, trusted data. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Pure Storage. Learn how brands work with Emerj and other Emerj Media options at .
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GenAI, Trust and Talent in Modern Loss-Prevention - with Joe Troy of Amazon
08/26/2025
GenAI, Trust and Talent in Modern Loss-Prevention - with Joe Troy of Amazon
AI-powered video intelligence is transforming the retail environment from one of surveillance to one of support. In this episode, Joe Troy, Senior Manager of Site Risk at Amazon, shares how generative AI is helping organizations not only reduce shrink and detect fraud, but also foster transparency, trust, and operational efficiency across frontline teams. Joe explains how AI can detect patterns that traditional systems miss—like organized fraud rings and duplicate refund behaviors—while still relying on human judgment to determine context and action. He highlights the importance of building a culture of “mutual visibility,” where employees feel supported rather than monitored, and risk teams evolve from gatekeepers into trusted business advisors. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Operationalizing Portfolio Decisions at Speed and Scale - with Madhav Madaboosi of bp
08/25/2025
Operationalizing Portfolio Decisions at Speed and Scale - with Madhav Madaboosi of bp
Today’s guest is Madhav Madaboosi, who is with bp. Madhav Madaboosi leads a global Digital Transformation Team in Future Midstream and Strategy at bp, where he is involved in leading initiatives spanning supply chain, logistics, energy movement, and customer-facing operations. With over two decades of experience in AI, advanced analytics, strategy, and portfolio management, he specializes in driving enterprise-wide transformation that bridges business strategy and digital innovation. bp is an integrated energy company operating across oil, gas, and low-carbon energy solutions, with a presence in more than 60 countries. Madhav joins Emerj Editorial Director Matthew DeMello to explore how companies can operationalize digital transformation at speed and scale — balancing short-term ROI with long-term infrastructure goals. He shares insights on aligning transformation roadmaps with both regulatory and commercial imperatives, emphasizing the role of culture, frontline engagement, and digital literacy in driving successful change. Madhav also highlights the value of rapid-turnaround pilots and explains why simplicity and self-service are essential for effective platform design. This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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Turning Legacy Service Contracts into First Time Fix Wins - with Joe Lang of Comfort Systems
08/21/2025
Turning Legacy Service Contracts into First Time Fix Wins - with Joe Lang of Comfort Systems
Today’s guest is Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA — a leading national provider of mechanical, electrical, and plumbing building systems services, with more than 45 operating companies across 170+ locations. Joe shares insights on managing data complexity in large field service operations — from translating tribal knowledge into clean, usable data to building internal tools that treat technicians like their own customers. He explains why cleaning data too early can slow progress, how AI tools can gradually align terminology across legacy teams, and which KPIs matter most when moving from reactive to predictive service. This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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Storage Strategies That Keep GenAI on Budget - with Amit Gupta of Danaher
08/20/2025
Storage Strategies That Keep GenAI on Budget - with Amit Gupta of Danaher
Today’s guest is Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher. Amit returns to the program to share the operational playbook behind building enterprise-ready AI infrastructure. While AI headlines tend to focus on models, Amit emphasizes that success begins with what’s underneath — the data. He outlines a four-part architecture that includes data aggregation, integration, transformation, and harnessing, walking listeners through how Danaher built a system that enables — not constrains — AI deployment. He also explores how tiered storage strategies address not just technical needs, but real-world challenges in compliance, cost control, and security. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Pure Storage. Learn how brands work with Emerj and other Emerj Media options at .
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AI Use Cases Streamlining Commercial Insurance Operations - with Sidharth Ojha of AXA XL
08/19/2025
AI Use Cases Streamlining Commercial Insurance Operations - with Sidharth Ojha of AXA XL
Today’s guest is Sidharth Ojha, Head of Process Optimization in Data and AI at the AXA XL Global Underwriting Office. AXA XL is the property and casualty and specialty risk division of AXA, serving mid-sized companies and large multinationals across more than 200 countries and territories. In this episode, Sidharth breaks down where insurers are seeing real GenAI adoption beyond the back office — including use cases in underwriting efficiency, regulatory alignment, and internal risk triage. He discusses how summarization tools are evolving into more advanced applications like quote comparison and submission prioritization, helping insurers shift from cost savings to growth-focused outcomes. We also explore how AI is helping insurers unlock unstructured policy data and why data governance is critical for enabling the prescriptive workflows many organizations are aiming toward. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Moving from Pilot to Profit in Service AI Deployments - with Amit Gupta of Danaher
08/14/2025
Moving from Pilot to Profit in Service AI Deployments - with Amit Gupta of Danaher
In today’s enterprise landscape, many AI initiatives stall before delivering real business value—especially in service operations, where data lives in disconnected systems and frontline speed is critical. For Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher, overcoming these challenges requires a structured, business-first approach. On this episode of the AI in Business podcast, Amit shares how Danaher uses a 70/30 buy-versus-build strategy to accelerate time to value while maintaining flexibility. He details a step-by-step framework for identifying high-impact AI use cases, involving cross-functional teams early, and guiding projects from strategic concept to measurable results—what he calls moving from “strat to street.” Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at .
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Turning AI Vision Into Value in Financial Services - with Kelly Dempski of Turing
08/12/2025
Turning AI Vision Into Value in Financial Services - with Kelly Dempski of Turing
Today’s guest is Kelly Dempski, Head of Solutions for Banking, Financial Services, and Insurance (BFSI) at Turing. Turing is one of the world’s fastest-growing Artificial Intelligence companies, working with the world’s leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems that help businesses solve their toughest problems — delivering real business results, faster, smarter, and at scale. Kelly is a seasoned technology executive and innovator at Turing, where he leads the development of disruptive, business-focused Artificial Intelligence solutions for financial services clients. Over a 30-year career, he has held Managing Director roles at Accenture, Citi, and JPMorgan Chase, as well as working with smaller start-ups. In each role, he has developed solutions that leverage the latest technologies to solve real business problems. As AI becomes increasingly essential to the financial services industry, Kelly offers a grounded perspective on what really makes or breaks enterprise adoption. He explains that the greatest challenges aren’t always in the AI models themselves — but in how they connect to legacy systems, regulatory requirements, and fragmented data environments. From document intelligence to client onboarding, Kelly explores the use cases where AI is already delivering measurable value — and how firms can scale that value by starting small and building momentum. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at .
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Ethical AI Solutions and Their Impact on Life Sciences and Beyond - with Dr. Steffen Hoffmann of Bosch
08/12/2025
Ethical AI Solutions and Their Impact on Life Sciences and Beyond - with Dr. Steffen Hoffmann of Bosch
Today’s guest is Dr. Steffen Hoffmann, Managing Director of Bosch UK. Dr. Hoffmann joins Emerj Editorial Director Matthew DeMello to explore the strategic deployment of AI across industrial sectors, from manufacturing operations to internal business systems. Dr. Hoffmann shares how AI is helping manufacturers address upstream process variables to reduce defect rates and improve efficiency. He also discusses the importance of “human in the loop” oversight in regulated environments, and how Bosch’s internal deployment of generative AI — starting with an HR assistant — serves as a model for cautious, business-aligned innovation. The conversation explores industrial applications of AI governance, the role of internal use cases in de-risking new technologies, and the broader cultural conversation around balancing AI’s risks and rewards. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Scaling Growth in Asset Management with AI-Ready Data - with Frank Hattann of Ocorian
08/08/2025
Scaling Growth in Asset Management with AI-Ready Data - with Frank Hattann of Ocorian
What does it really take to bring AI into the heart of financial services—and why are so many firms still stuck in manual mode? In this episode of the ‘AI in Business’ podcast, Frank Hattann, Chief Commercial Officer at Ocorian, joins Emerj Editorial Director Matthew DeMello to explore how legacy financial institutions can unlock real commercial value from AI without losing the human touch. Frank draws from his unique background across Microsoft, PayPal, and professional services to explain why mindset — not just infrastructure — is the true bottleneck to transformation. From improving top-of-funnel outreach to redefining service pricing in an AI-supported world, the conversation breaks down what’s possible today and what’s at stake for firms that delay. Frank also addresses common misconceptions about AI adoption, offers tactical advice for commercial leaders, and highlights how firms can shift from reactive workflows to proactive, data-informed systems — without getting overwhelmed by technical complexity. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by FE fundinfo. Learn how brands work with Emerj and other Emerj Media options at .
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Overcoming Compliance Challenges in Legal AI Adoption - with Ryan Anderson at Filevine
08/06/2025
Overcoming Compliance Challenges in Legal AI Adoption - with Ryan Anderson at Filevine
Today’s guest is Ryan Anderson, CEO and Founder of Filevine. Filevine is a cloud-based enterprise legal practice management platform that automates and centralizes workflows—covering case and document management, contract lifecycle, client communication, billing, e-signatures, analytics, and AI‑powered insights. Ryan joins Emerj Editorial Director Matthew DeMello on today’s show to discuss how enterprise legal teams can move from reactive to proactive operations with the help of agentic AI systems. As legal departments face unprecedented data volume and complexity, Anderson outlines a vision for AI-enabled workflows that preserve human judgment while surfacing the right insights at the right time. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by Filevine. Learn how brands work with Emerj and other Emerj Media options at .
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Enhancing Clinical Workflows and Optimizing Efficiencies - with Patricio La Rosa at Bayer
08/05/2025
Enhancing Clinical Workflows and Optimizing Efficiencies - with Patricio La Rosa at Bayer
Today’s guest is Patricio La Rosa, Head of End-to-End Decision Science in Seed Production Innovation at Bayer Crop Science. Patricio joins the AI in Business podcast to explore how AI is transforming the clinical trial lifecycle, from biomarker discovery to long-term patient engagement. Drawing on his academic expertise, Patricio explains how AI-powered systems such as metagenomics, NLP, and multimodal sensing are helping researchers identify robust biomarkers and predict patient outcomes more effectively. He emphasizes the importance of reproducibility, effect traceability, and the scalability of sensing modalities from trial design to clinical practice. Patricio’s discussion with Emerj Editorial Director Matthew DeMello then shifts to the human element — how to build trust with patients, improve adherence, and balance transparency with innovation. With deep insight and clarity, Patricio challenges industry leaders to rethink clinical trials not just as scientific protocols—but as collaborative, data-driven partnerships with future customers. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Accelerating Retail & CPG Transformation through AI Solutions - with Dwight Hill of Turing and Joe Troy of Amazon
08/04/2025
Accelerating Retail & CPG Transformation through AI Solutions - with Dwight Hill of Turing and Joe Troy of Amazon
Today’s guests are Dwight Hill, Head of Retail & Consumer Products at Turing, and Joe Troy, Senior Manager of Site Risk at Amazon. Turing is one of the world’s fastest-growing Artificial Intelligence companies, working with the world’s leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems that help businesses solve their toughest problems —delivering real business results, faster, smarter, and at scale. Joe and Dwight join Emerj Editorial Director Matthew DeMello to examine how generative AI is delivering measurable value in retail, starting with loss prevention and expanding across store operations, marketing, and workforce strategy. Throughout the episode, Joe shares how AI-powered video analysis and behavioral intelligence tools are helping risk teams surface anomalies faster, reduce investigation time, and prevent insider threats. In turn, Dwight discusses how retailers are using GenAI to optimize pricing, personalize customer experiences, and streamline marketing campaigns — emphasizing the importance of unified data and human-in-the-loop execution. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at .
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Transforming Manufacturing with AI-Powered 3D Digital Twins and Remote Monitoring - with Rad Desiraju of Microsoft and Mike Geyer of NVIDIA
07/31/2025
Transforming Manufacturing with AI-Powered 3D Digital Twins and Remote Monitoring - with Rad Desiraju of Microsoft and Mike Geyer of NVIDIA
For decades, manufacturers have relied on traditional dashboards that often fell short when it came to understanding the complexity of real-time operations. In this episode of the ‘AI in Business’ podcast, Microsoft’s Rad Desiraju and NVIDIA’s Mike Geyer explore how AI-powered 3D digital twins and real-time simulation are transforming the way manufacturers monitor, collaborate, and optimize production environments. The conversation begins with a breakdown of how dashboards have evolved—from static displays of sensor data to immersive, simulation-based platforms driven by AI. Rad and Mike then dive into the technical backbone behind today’s most advanced digital twin solutions, including edge computing, accelerated computing, and frameworks like Azure Arc and Omniverse. This episode is sponsored by Microsoft and NVIDIA. Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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Building Storage Strategies That Scale with AI Workloads - with Bryan Willett of Lexmark
07/30/2025
Building Storage Strategies That Scale with AI Workloads - with Bryan Willett of Lexmark
Today’s guest is Bryan Willett, Chief Information Security Officer at Lexmark, joining Emerj Senior Editor Matthew DeMello to explore how organizations can navigate the trade-offs between cloud and on-prem AI deployments—balancing speed to market, cost efficiency, and the protection of sensitive data. Bryan also emphasizes the importance of a strong governance triad—security, privacy, and AI teams working together—to ensure ethical, compliant, and effective AI adoption. From managing data surges in IoT and biometrics to creating hybrid storage strategies, he shares actionable insights for leaders in security, IT, and AI strategy. This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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Enhancing Drug Safety with AI and Automation Technologies - with Marie Flanagan of IQVIA
07/29/2025
Enhancing Drug Safety with AI and Automation Technologies - with Marie Flanagan of IQVIA
Today’s guest is Marie Flanagan, Director of Product Management in Digital Projects and Solutions at IQVIA. Marie returns to the program to unpack how AI and automation technologies are transforming drug safety workflows. Together with Emerj Editorial Director Matthew DeMello, she shares how IQVIA uses natural language processing (NLP) built on safety-specific training data to surface early signals from massive, multilingual datasets. She also explains why combining NLP with automation tools, such as RPA and OCR, leads to higher accuracy in adverse event detection, especially across social media and non-traditional data channels. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Building Trusted AI Systems in Financial Services From Strategy to Scale - with Zar Toolan of Edward Jones
07/28/2025
Building Trusted AI Systems in Financial Services From Strategy to Scale - with Zar Toolan of Edward Jones
Today’s guest is Zar Toolan, General Partner and Head of Data & AI at Edward Jones, joining Emerj Senior Editor Matthew DeMello to explore how AI can be strategically aligned with corporate goals in financial services. Zar shares his perspective on overcoming barriers to AI adoption, the critical build-versus-buy-versus-partner decisions, and the human-centered change management required for scalable AI transformation. He also discusses the importance of responsible AI principles, leveraging data as a competitive asset, and evolving talent strategies to thrive in today’s intelligence age. This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
/episode/index/show/techemergence/id/37575070
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How AI Partnerships Make Security a Strategic Advantage - with Bryan Willett of Lexmark
07/23/2025
How AI Partnerships Make Security a Strategic Advantage - with Bryan Willett of Lexmark
Today’s guest is Bryan Willett, Chief Information Security Officer. Bryan discusses how organizations can shift security from a reactive compliance task to a strategic advantage by leveraging AI partnerships and transparent communication. He explains how proactive security packages and AI-driven tools streamline vendor due diligence and RFP responses, reducing bottlenecks and improving cross-team collaboration. Bryan also emphasizes the importance of evaluating vendor development hygiene and maintaining developer awareness as key components to managing evolving AI-enabled cyber threats. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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Responsible AI That Scales Across Customer Workflows - with Miranda Jones of Emprise Bank
07/22/2025
Responsible AI That Scales Across Customer Workflows - with Miranda Jones of Emprise Bank
Today’s guest is Miranda Jones, SVP of Data & AI Strategy at Emprise Bank. Miranda returns to discuss the evolving reality of responsible AI in the financial services sector. As generative and agentic systems mature, Jones emphasizes the importance of creating safe, low-risk environments where employees can experiment, learn prompt engineering, and develop a critical understanding of model limitations. She explores why domain-specific models outperform generalized foundational models in banking—where context, compliance, and communication style are essential to trust and performance. The episode also examines the strategic value of maintaining a deliberate pace in adopting agentic AI, ensuring human oversight and alignment with regulatory expectations. Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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Why Service Teams Outgrow DIY AI Solutions - with Neil Bhandar of Generac
07/17/2025
Why Service Teams Outgrow DIY AI Solutions - with Neil Bhandar of Generac
Today’s guest is Neil Bhandar, Chief Data Analytics Officer for Generac. Neil brings decades of experience in artificial intelligence, from academic research to enterprise-scale implementation across manufacturing and financial services. He joins Emerj Managing Editor Matt DeMello to explore the hidden costs of building AI in-house, the risks of over-relying on large models, and how service organizations can deploy GenAI to improve efficiency and preserve institutional knowledge. Neil shares how GenAI is helping field teams access hard-to-find information in real-time — reducing the need for costly site visits and accelerating issue resolution. He also explains why human empathy remains essential in last-mile service roles, even as AI tools take on more diagnostic and decision-making responsibilities. Finally, Neil offers practical advice for enterprise leaders evaluating AI partnerships — emphasizing cultural alignment, modularity, and the need to protect what makes their organizations uniquely competitive. This episode is sponsored by . Learn how brands work with Emerj and other Emerj Media options at . Want to share your AI adoption story with executive peers? Click for more information and to be a potential future guest on the ‘AI in Business’ podcast!
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