The Pond Digger Podcast
If you love Waterfalls, Koi, Ponds, Goldfish, Turtles, Ducks, Rock, Fountains and quite frankly anything to do with water features, then you’re in the right spot! Be warned, you are in the SplashZone when listening to this podcast hosted by Eric Triplett, AKA The Pond Digger. Eric a veteran water feature design, construction, and instructional specialist passionate about his craft. He will be sharing Pond Pro Tips from his personal experiences in the water feature business on the podcast. You will be exposed to both successes and failures in his business journey with a goal in mind to help people shorten their learning curve in this wonderful hobby and business. Hang On for a Fun Ride……
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EP303: Why Every Pond Pro Should Be at EQUIP Expo – A Sit-Down with Kris Kiser
07/02/2025
EP303: Why Every Pond Pro Should Be at EQUIP Expo – A Sit-Down with Kris Kiser
Eric chats with Kris Kiser, the CEO of , a major trade show for the landscape and outdoor power equipment industries. They discuss the benefits and experiences offered by the annual expo, highlighting its size, diverse offerings, and unique atmosphere. The discussion also touches upon the networking opportunities, educational seminars, and real-world equipment demonstrations available at the event, emphasizing how attendees can grow their businesses and connect with industry peers and executives. They also briefly touch upon Kiser's work with dog rescue and the expo's location in Louisville, Kentucky. Use code: "ponddigger" at checkout or use our direct link to get your discount Pricing is 50% off the trade show admission price. The next big price change is Early Bird, which ends September 4th. The price doubles after that. Right now, it is $30 or $15 with the "ponddigger" discount code. Key Takeaways: Plan your attendance at large events in advance, securing accommodations and registering for classes early. Maximize your event experience by arriving early, staying for the duration, and participating in social activities. Proactively engage and network with others in all settings, including during downtime or in unexpected places. Attend events with a specific agenda and clear goals to focus your efforts and avoid distractions. Embrace new opportunities and diverse experiences to foster growth and avoid getting stuck in old routines. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine: 2025 LCR Summit - Oct. 20-21 Louisville, KY:
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EP302: A Contractor's Secret Weapon for Growth - LCR Summit
06/27/2025
EP302: A Contractor's Secret Weapon for Growth - LCR Summit
Today Eric speaks with Naylor Taliaferro from . Their discussion explores the profound benefits of attending in-person events for contractors and entrepreneurs. They emphasize that these gatherings offer unparalleled networking opportunities, allowing attendees to learn from peers, speakers, and even vendors. Naylor shares how strategic participation, such as stepping out of one's comfort zone and engaging with others, can lead to transformative business growth and personal development. The conversation also touches upon overcoming challenges like burnout by adopting sustainable business practices and leveraging events for continuous education and inspiration. Key Takeaways: Step out of your comfort zone to engage in conversations and network with others at events. Be intentional about your goals when attending events, planning to maximize your takeaways. Invest in your growth by budgeting time and money for events and coaching opportunities. Design your business to prevent burnout by implementing seasonal work rhythms that prioritize balance. Seek out diverse perspectives from others, as you can learn as much, if not more, from fellow attendees than from speakers. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine: 2025 LCR Summit - Oct. 20-21 Louisville, KY:
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EP301: Striving For Remarkable As The New Standard
06/25/2025
EP301: Striving For Remarkable As The New Standard
Eric teaches how to provide extraordinary service that goes beyond average expectations, fostering memorability and positive word-of-mouth. The episode highlights the importance of active listening, empathy, and a constant self-improvement mindset not only in professional interactions but also in personal relationships to create truly remarkable moments that resonate deeply. Eric emphasizes that being remarkable isn't accidental, but rather a result of deliberate decision and thoughtfulness. Key Takeaways: Continuously strive to outdo yourself and aim to be better than just average in all your endeavors. Always ask yourself how you can make an experience remarkable for everyone you interact with, from clients to loved ones. Practice active listening and provide personalized care that goes above and beyond what is simply expected. Create memorable moments that people will want to talk about and remember in a positive way. Apply the remarkable mindset to your personal life to cultivate more meaningful relationships and priceless moments. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP300: The Spartan Mindset
06/24/2025
EP300: The Spartan Mindset
This podcast episode, number 300, centers on the "Spartan mindset," drawing heavily from the movie "300" to explore principles of discipline, resilience, and leadership. Eric and his friend Tyson discuss how the ancient Spartan training, which emphasized physical and mental toughness from a young age, translates to modern life, business, and personal relationships. They highlight the importance of setting high standards, relentless training, embracing a "warrior's journey" mentality for daily challenges, and cultivating a strong sense of brotherhood and unwavering loyalty. Throughout the conversation, personal anecdotes and reflections on overcoming adversity are shared, underscoring the enduring relevance of the Spartan ethos in navigating life's battles and striving for constant improvement. Key Takeaways: Embrace the Spartan mindset by conquering comfort zones and relentlessly striving to become the best version of yourself every day. Always be strategic and tactical in your planning, anticipating challenges and thoroughly preparing for any situation. Establish and unwaveringly uphold high standards and core values for yourself and your team, ensuring consistency and excellence. Commit to relentless training and continuous learning, always seeking to expand your knowledge and improve your skills. Cultivate a strong brotherhood within your relationships and protect your loved ones, acting as a steadfast leader for your tribe. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP299: Is FEAR Holding You Back From Success?
06/20/2025
EP299: Is FEAR Holding You Back From Success?
On today's episode Eric explores the pervasive nature of fear in business and personal life, particularly among contractors. Drawing inspiration from figures like Jocko Willink, Eric identifies common fears such as fear of judgment, fear of failure, and fear of success, emphasizing how these can prevent individuals from taking necessary risks or seeking help. Personal anecdotes illustrate how overcoming these fears, even when doing so "scared," can lead to significant growth and improved well-being. The conversation also touches on reframing failure as "data" for improvement and the importance of micro-wins and peer support in conquering inhibitions, ultimately encouraging listeners to confront their fears and "just go." Key Takeaways: Just go and do things scared, rather than being paralyzed by what might happen. Reframe failure as data for learning and correction, not as an end. Focus on micro wins to build momentum instead of overwhelming macro worries. Find a battle buddy or peer group for support and accountability in facing challenges. Question the actual root of your fears, as they are often rooted in the fear of judgment or embarrassment rather than practical concerns. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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Ep 298. Mid Year Report at The Pond Digger HQ
06/18/2025
Ep 298. Mid Year Report at The Pond Digger HQ
This mid-year report from The Pond Digger Podcast offers an overview of the pond industry's current trends and the company's activities. Eric highlights a surge in pond remodels, often driven by new homeowners or a desire for technological upgrades like advanced underwater lighting. He also discusses the expansion of koi collections, potentially influenced by increased time at home, and his personal "Clear Water Guarantee" challenge to an industry sponsor. Finally, the report touches on team growth within his company and a packed schedule of upcoming events and appearances, emphasizing a commitment to enhancing the pond experience for both professionals and enthusiasts. Key Takeaways: Plan ahead for your pond's needs by scheduling inspections, cleanouts, or considering a summer tune-up before fall. Arm yourself with essential questions to ask specialty pond contractors to protect yourself from potential scams. Investigate new pond technologies, such as smart motors or remote-controlled underwater lighting, to upgrade your pond's functionality and aesthetics. Actively work to maintain truly clear water in your pond, addressing issues like particulates or discolored water before they worsen. Consider the long-term care and legacy of your pond and fish, especially if you anticipate future changes in your ability to care for them. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP297: Backyard Pond Myths EXPOSED – Friday the 13th Edition
06/13/2025
EP297: Backyard Pond Myths EXPOSED – Friday the 13th Edition
In the special Friday the 13th episode "Pond Myths," Eric focusses on various misconceptions surrounding backyard ponds and aquatic life, particularly koi fish. He challenges common beliefs, such as koi only growing to their environment's size or the incompatibility of plants and koi, by providing anecdotal evidence and practical explanations. He also addresses real-world challenges, like pond cloudiness from raccoons or new pond syndrome, and offers preventative measures against predators and equipment failures, emphasizing the importance of redundancy and professional inspections. Ultimately, the episode aims to debunk prevalent myths and equip listeners with knowledge to maintain a healthy and thriving pond environment. Key Takeaways: Manage your pond's water quality diligently to ensure fish health and optimal growth, even in smaller environments. Establish electrical redundancy for your pond equipment, such as having your waterfall pump and air pump on separate circuits, to prevent total system failure during power outages. Employ a combination of predator deterrents like deeper ponds, a dog, netting, or enclosed structures, as relying on a single method like a decoy is often insufficient. Always use a quarantine tank for new fish to prevent the introduction of diseases and protect your existing aquatic life. Schedule regular professional inspections for your pond, at least once or twice a year, to address potential issues before they escalate into major problems. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP296: 13 Reasons Why You’re Not Winning As A Contractor– And How to Kill Them Friday The 13th Edition
06/13/2025
EP296: 13 Reasons Why You’re Not Winning As A Contractor– And How to Kill Them Friday The 13th Edition
In this Friday the 13th podcast," Eric, addresses 13 common reasons why contracting businesses may not be thriving, framing them as "demons" to be overcome. He emphasizes that many contractors fail due to internal issues rather than external market forces. The episode offers practical advice on topics such as understanding business financials, overcoming the fear of raising prices, effective follow-up, the importance of branding, and training staff. Eric also highlights that contractors are ultimately in the "people business," not just construction, stressing the need for strong client relationships. Throughout the show, he encourages listeners to "face it and fix it," offering his coaching and training resources as solutions. Key Takeaways: Actively face and fix the "demons" or challenges in your business and personal life. Invest in sales training to overcome the fear of selling and confidently charge what you're worth. Implement time blocking to manage overwhelm and gain more freedom in your schedule. Prioritize marketing and branding to ensure consistent business and avoid a downward spiral. Understand that you are in the people business, focusing on client needs rather than just technical skills. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP295: The Coolest Cold-Water Fish You’ve Never Heard Of: The Golden Chanchito with John Neimans and Tee Cee
06/11/2025
EP295: The Coolest Cold-Water Fish You’ve Never Heard Of: The Golden Chanchito with John Neimans and Tee Cee
Today's podcast episode features a discussion between Eric, Jon Neimans, and Tee Cee, focusing on the fascinating world of cold water cichlids and other unique fish suitable for ponds. They share insights into various species, including the golden chenito from Uruguay, highlighting its ability to thrive in colder climates and coexist peacefully with other fish. The conversation also touches upon the challenges and rewards of fish collecting trips to locations like Uruguay and Alabama, emphasizing the need for suitable conditions for fish to breed and survive. Additionally, they explore broader topics within the fish hobby, such as ethical breeding practices, the impact of human activity on aquatic ecosystems, and the pursuit of rare and desirable fish species like the cold-temperature plecos. Key Takeaways: Explore cold water fish varieties to expand options for outdoor ponds and unheated aquariums. Practice responsible culling of weak or low-quality fish to maintain healthy and strong strains. Thoroughly research the specific needs of fish, including temperature cycles and breeding requirements for successful propagation. Actively seek out mentors and engage with other hobbyists to continuously learn and share knowledge. Embrace patience and a long-term commitment in the hobby, as achieving breeding success can take many years. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP294: Contractors Triple Crown
06/09/2025
EP294: Contractors Triple Crown
Today Eric equates business and life challenges to the "Triple Crown" of horse racing. He uses the three races—the Kentucky Derby, Preakness Stakes, and Belmont Stakes—to represent the vision, grit, and legacy phases of a contractor's journey. The conversation emphasizes the importance of self-belief, seeking mentorship, and continuous training (even when unseen) to overcome obstacles and achieve personal and professional goals. Participants in the coaching call share their struggles with defining success and work-life balance, highlighting the idea that even a "perfect day" can include unforeseen chaos and growth opportunities. Key Takeaways: Clarify your vision and purpose, knowing what you are racing towards in life and business. Develop grit and perseverance to navigate the difficult middle phases and challenges of your journey. Prioritize your mental health and self-care by establishing boundaries and taking care of yourself first. Embrace and learn from the chaos and challenges that are an inherent part of your daily "game." Seek out diverse coaches and mentors, especially from experienced individuals, to gain wisdom and avoid mistakes. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP293: Pond Contractor Warning Report - 10 Critical Questions to ask a Pond Contractor BEFORE You Invite Them to Your House!
06/06/2025
EP293: Pond Contractor Warning Report - 10 Critical Questions to ask a Pond Contractor BEFORE You Invite Them to Your House!
This episode offers crucial advice for homeowners seeking to hire pond contractors, aiming to prevent them from being exploited by unscrupulous individuals. Your host, Eric Triplet, along with his team, outlines ten essential questions homeowners should ask a contractor before engaging their services. These questions cover vital aspects such as licensing, insurance, warranties, project timelines, and communication protocols. The discussion emphasizes the importance of due diligence and recognizing red flags, drawing on real-world examples of homeowners who faced significant losses due to unreliable contractors. Ultimately, the podcast seeks to empower homeowners to make informed decisions and ensure a positive experience when investing in a pond project. Key Takeaways: Always verify that a contractor is licensed, bonded, and insured, as this provides accountability and protection. Be willing to pay for a contractor's initial site visit or design consultation, as this often indicates a service-oriented approach rather than a desperate, persuasive one. Clarify all guarantees on workmanship and how the contractor handles product warranties, understanding their protocol for addressing issues after installation. Establish a clear project timeline and daily communication expectations to stay informed about progress and avoid misunderstandings. Ask to visit completed projects and speak with past clients to gain firsthand insight into the contractor's work quality and customer satisfaction. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products: Pond Trade Magazine:
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EP292: Look Inside The Machine With Austin Johnson
06/04/2025
EP292: Look Inside The Machine With Austin Johnson
In this episode, Eric interviews Austin Johnson, one of his crew chiefs, about his five-and-a-half-year journey with the company. They discuss Austin's experience, from his first day and past jobs to his career growth, weight loss, and the camaraderie and challenges of working in pond construction and traveling for projects. The conversation also touches on the company's culture, including its approach to social media, employee development, and the overall transformation of Austin's life since joining the team. Key Takeaways: Don't be afraid to leave a job you hate, even if you don't have the next step perfectly planned. Actively pursue your passions, as they can lead to unexpected and fulfilling career opportunities. Embrace physical challenges and demanding work, as they can lead to significant health and personal transformations. Seek out and contribute to a supportive and positive team culture where you feel valued and encouraged to grow. Continuously learn and develop your skills, as every day can offer new experiences and insights to enhance your expertise. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP291: Deadly Sales Sins- Don't Be That Guy!
06/02/2025
EP291: Deadly Sales Sins- Don't Be That Guy!
Eric's looking to integrate a new app into his business. This episode describes a series of missteps by the salesperson, including being late, failing to introduce himself or acknowledge other decision-makers on the call, and ignoring pre-call notes. Eric contrasts this poor performance with effective sales techniques discussed in training sessions, such as falling on the sword to apologize for mistakes and actively engaging with all participants. The conversation also touches upon the app's features, particularly its AI capabilities for note-taking and photo organization, and contrasts it with existing solutions, highlighting the importance of effective sales practices in showcasing value. Key Takeaways: Always be on time and respect the scheduled duration of meetings. Prepare thoroughly for interactions by reviewing all available information. Introduce yourself and acknowledge everyone present, recognizing their importance. When you make a mistake, fall on the sword by sincerely apologizing and taking responsibility. Pay close attention to your audience, listen to their needs, and show consideration for their circumstances. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP290: When Testing Pond Water REALLY Matters!
05/30/2025
EP290: When Testing Pond Water REALLY Matters!
When and why testing pond water is important is Eric's focus today. He shares his decades of experience with fish keeping, arguing that while some professionals emphasize frequent testing, it isn't always necessary in established, healthy ponds. He highlights situations where testing is vital, such as during the cycling of a new pond, when fish are being temporarily housed during renovations, or if fish show signs of distress. Eric also touches upon testing for salinity, particularly in the context of quarantine or figuring out pond volume using salt and a hydrometer, and mentions his perspective on the nitrogen cycle and pH testing. Ultimately, Triplet asserts that visually assessing the pond and fish, along with experience, can often indicate water quality issues before formal testing is needed. Key Takeaways: During a remodel or when cycling a new pond, especially with fish, test for ammonia and nitrite vigilantly, even multiple times a day. For experienced keepers with established, healthy ponds, visual inspection of fish behavior and water clarity can sometimes indicate when testing is necessary, rather than routine testing. When testing is needed, simple test strips are often sufficient to determine if detectable levels of ammonia or nitrite are present. If fish in an established pond are not doing well despite seemingly normal test results, consider testing specifically for ammonia spikes after feeding. Use salt testing to accurately determine your pond's gallonage, which is critical for safe medication dosing. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP289: Contractor Litmus Test: Are You Capable Under Pressure?
05/28/2025
EP289: Contractor Litmus Test: Are You Capable Under Pressure?
Drawing a parallel to a scientific test, this business application is presented as a way for contractors to gauge their readiness, alignment, and ability to perform under pressure, particularly when interacting with customers. Eric and his circle's discussion focuses on role-playing with peers as a key method for conducting this test, allowing individuals to receive honest feedback on their communication skills, tonality, and overall approach. The conversation also highlights the importance of a contractor's license as a form of initial qualification and the need to assess both the contractor and the potential client for suitability. Ultimately, regular "testing" through practice and peer review is emphasized as crucial for preventative maintenance and continuous improvement in the contracting profession. Key Takeaways: Regularly practice through role playing or similar tests to sharpen your skills and improve how you handle pressure. Listen actively to fully understand your customers' needs and build connection. Seek and accept honest feedback from peers or mentors to identify and correct your weaknesses. Consistent training and practice is preventative maintenance that helps you avoid slipping up and losing potential jobs. Ensure your business is fully licensed and insured and be ready to demonstrate your credibility to clients. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP288: Pond Trade Mag
05/26/2025
EP288: Pond Trade Mag
Eric speaks with Lauren Nolan, the new editor of , a publication for water feature professionals. Lauren discusses her vision for the magazine, which includes honoring the publication's legacy while exploring opportunities for growth and increased industry interaction. She emphasizes the importance of print publications in providing in-depth content and credibility within the industry, despite the rise of digital media. Lauren also shares insights into her background as an English teacher and how her skills can help industry members share their experiences through writing, highlighting the value of collaboration in creating articles and fostering a sense of community within the pond trade. Key Takeaways: Balance honoring the legacy of existing work with pursuing your own vision for growth. Plan significantly ahead in your projects, thinking multiple cycles in advance. Value and create in-depth content that provides expertise beyond quick digital snippets. Don't let perceived writing skill limitations prevent you from sharing your valuable industry knowledge; seek help to craft your message. Embrace and integrate digital platforms to complement traditional methods of reaching your audience. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP287: Solving Big Problems Generates Big Money & More Importantly, Legacy
05/23/2025
EP287: Solving Big Problems Generates Big Money & More Importantly, Legacy
Eric and guests share real experiences from their contracting businesses, focusing on problem-solving and sales strategies that actually work in the field. In this episode, you'll hear about: Active Listening as a Sales Tool - Why understanding a client's underlying motivations and problems matters more than jumping straight to solutions or competing on price alone. Client Engagement Stories - Real anecdotes showing how deeper conversations with clients can uncover larger projects and create happier customers. Communication Superpowers - How effective communication and understanding different personality types separate true salespeople from order takers in the contracting world. Handling Difficult Situations - Practical advice on dealing with challenging clients and negative reviews while maintaining your standards and pricing. Standing Your Ground - Why it's crucial to hold firm on pricing and avoid giving away free services, even when facing pushback. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP286: Pond Professionals Alliance EasyPro Retreat
05/21/2025
EP286: Pond Professionals Alliance EasyPro Retreat
Eric interviews Craig McBride and Ana Arntsonfrom the Pond Professionals Alliance (PPA). They discuss the organization's recent successes, highlighting a large-scale swim pond build at an expo and thanking the numerous sponsors and manufacturers who donated products and support. The conversation then shifts to the challenges the PPA faces, particularly administrative overwhelm and the need for more member and manufacturer support as they grow internationally. Finally, they outline their future vision for the PPA, which includes expanding global reach, developing training and recognition programs, and actively engaging with legislation affecting the industry, and they promote an upcoming summer retreat designed to foster peer connection and professional development. (July 31 - Aug 3rd) Key Takeaways: Actively invest in your community by sharing knowledge and experiences, not just seeking help. Embrace vulnerability and share your failures and challenges, as they are valuable learning opportunities for yourself and others. Seek dedicated time away from the daily grind for introspection and thoughtful planning for personal and business growth. Utilize peer groups and networks to find answers to problems, whether technical or administrative. Prioritize building and maintaining relationships within your industry or group, as these connections create value and support. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP285: The Contractor Fire Triangle: What Lights You Up?
05/19/2025
EP285: The Contractor Fire Triangle: What Lights You Up?
Today's show captures one of Eric's coaching calls focused on personal and professional growth for contractors, introduced through the metaphor of a fire triangle with fuel, oxygen, and heat representing key elements for success. Participants share their struggles with finding and maintaining motivation, identifying what fuels their drive and what provides the necessary oxygen and heat, which can include self-awareness, confidence, continuous learning, and support from others. The conversation highlights the importance of actively identifying these elements and consciously nurturing them to prevent burnout and achieve goals, emphasizing that growth requires intentional effort and accountability. Sharing experiences and seeking help from a supportive community are presented as crucial components of this personal and professional development process. Key Takeaways: Identify your personal fire triangle by figuring out what serves as your fuel, oxygen, and heat. Write down the elements of your fire triangle and your goals to make them visible and concrete. Share your goals and the elements of your triangle with others for accountability and support. Become self-aware of your behaviors and personality type to recognize when your fire is diminishing and what steps to take. Take action and bet on yourself by continuously feeding your fuel, oxygen, and heat to foster growth. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP284: Work Hard, Play Hard - Risk, Timing, Team Chemistry, & 32 on the Roulette Table with Tyson Matayas and Slayer
05/16/2025
EP284: Work Hard, Play Hard - Risk, Timing, Team Chemistry, & 32 on the Roulette Table with Tyson Matayas and Slayer
Tyson and Slayer once agian join Eric to talk about their experiences in Las Vegas, specifically a memorable night involving gambling at a roulette table. They reflect on the excitement and camaraderie found in moments outside of their typical work environment, highlighting different approaches to risk and how shared leisure activities can deepen relationships and provide insights into personalities. They particularly focus on the humorous interactions that occurred throughout the night, emphasizing the importance of balancing dedication to their profession with opportunities for fun and connection. Key Takeaways: Remember to balance working hard with playing hard to foster camaraderie and build culture. Seek opportunities to spend time with colleagues and friends outside of your usual environment to get to know each other on a deeper level. Observe how people react in high-excitement or stressful situations to understand their personalities and tendencies regarding risk and reward. Engage in experiences that take you out of your comfort zone to learn about risk, reward, and challenges. Prioritize creating memorable and fun experiences with others, as these shared moments can strengthen relationships and provide lasting joy. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP283: Master of the Craft: Dave Duensing on Legacy, Luxury, and Letting Go
05/14/2025
EP283: Master of the Craft: Dave Duensing on Legacy, Luxury, and Letting Go
Eric's s special guest is Dave Duensing. Their conversation touches on Duensing's long career in the landscape and aquatic construction industry, his artistic approach to using natural materials like rock, and his philosophy on business and education. They discuss notable projects, including a large waterfall built under a tight deadline for a college football stadium, and his approach to estimating costs and managing projects, emphasizing details and sufficient budget for unforeseen issues. Duensing also shares his thoughts on mentorship, sharing knowledge, and the importance of building relationships with other professionals in related fields. Key Takeaways: Actively build diverse skills and network with influential people in your field. Take control of your schedule and workload by planning and communicating expectations upfront. View challenges and problems as opportunities rather than sources of stress. Prioritize clear and upfront communication with clients to manage expectations and eliminate doubt. Commit to continuous learning, explore related fields, and willingly share your knowledge with others. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok: EasyPro Pond Products:
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EP282: The Mocking Bird & The Crow
05/12/2025
EP282: The Mocking Bird & The Crow
Eric highlights the parallels between the song ("The Mockingbird and the Crow" by Hardy) and the journey of contractors in business. He analyzes the song's structure and lyrics to illustrate the duality faced by contractors: being a skilled worker (the "mockingbird") versus becoming a successful business owner (the "crow"). Participants in the discussion reflect on this analogy, sharing personal experiences of transformation, overcoming challenges, and the importance of coaching and community in their own professional growth, referencing specific role-playing exercises. The episode highlights the value of adapting, learning, and embracing change to reach one's full potential in the contracting world. Key Takeaways: Understand the journey from being a mockingbird who imitates others to becoming a crow who embodies intelligent change. Recognize that continuous learning, coaching, and adaptation are essential for growth and breaking through plateaus. Find a supportive community or mentor to provide guidance and positive peer pressure on your path. Learn to listen deeply, address internal negativity, and overcome pride or resistance to training. Use what you learn to become the best version of yourself, integrating systems while developing your unique style. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP281: 49 Interviews in One Day: Behind the Scenes of Our Hiring Event With Tyson Matayas and Slayer
05/09/2025
EP281: 49 Interviews in One Day: Behind the Scenes of Our Hiring Event With Tyson Matayas and Slayer
Tyson Matyas and Ron "Slayer" Yelenich join Eric to discuss The Pond Digger's recent experience holding a large-scale job fair for their pond building business. They share insights and reflections on the hiring process, the types of candidates they encountered, and the challenges of finding qualified and suitable employees, particularly in the construction field. Topics include candidate preparedness, red flags during interviews, the differences between generations in the workforce, and the importance of character and cultural fit within their team. They also touch on the benefits of hosting a job fair and the community support they received. Key Takeaways: Prepare thoroughly for interviews by researching the company and having necessary documents ready. Understand that honesty and integrity are non-negotiable character traits that employers look for. Showcase your passion for the work and willingness to learn, as these can be more important than extensive prior experience. Recognize that fitting into the team's culture and communication style is an important factor in the hiring decision. For business growth, be prepared to invest time and resources in training new hires, even if it temporarily slows down progress. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP280: The Evolution of the Helix 2.0 Pond Skimmer
05/07/2025
EP280: The Evolution of the Helix 2.0 Pond Skimmer
Tyson Matyas interviews Eric Triplet, the inventor of the Helix Pond Skimmer, about the new Helix 2.0 model. Triplet explains the genesis of the original skimmer, driven by a need to address problems with existing products, and the challenges he faced as an "accidental manufacturer." They discuss the features and benefits of the new 2.0 model, which is smaller, easier to install, and more user-friendly, catering to both contractors and DIY pond enthusiasts. Triplet also touches on his hesitation to fully commit to manufacturing and the future potential for related products. Key Takeaways: Identify problems in your field and seek to solve them. Do not accept inadequate solutions from others; strive for something better. Be open to creative insights and ideas, even if they come from a dream. Collaborate with and learn from friends and colleagues with experience in related areas. Embrace difficult challenges as chances to become more creative and tenacious. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP279: The Tremor & The Trash Can, The Tale of Two Trucks (StoryTime)
05/05/2025
EP279: The Tremor & The Trash Can, The Tale of Two Trucks (StoryTime)
Eric discusses the difference between a high-status contractor and a low-status contractor, using a personal anecdote about encountering another contractor with a dilapidated vehicle at a client's affluent home. The Pond Digger emphasizes the importance of professional appearance, proper pricing, and customer communication as key factors in achieving success and moving beyond merely surviving in the contracting business. He encourages contractors to constantly strive for improvement and seize opportunities for help and guidance to avoid stagnation. Key Takeaways: Keep your vehicle and appearance clean and presentable to build trust with clients. Charge the right amount of money for your work to grow your business and avoid cutting corners. Communicate effectively and treat all clients with respect, regardless of their wealth. Constantly seek to improve yourself and your business by focusing, reading, and listening. Act like a high-status contractor by delivering on promises and avoiding desperation. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP278: 60% Failure Rate & The Mendoza Line (Weekly Compass)
05/02/2025
EP278: 60% Failure Rate & The Mendoza Line (Weekly Compass)
Eric explores the 60/40 principle in business, highlighting that a 60% failure rate in areas like sales calls or email open rates can still represent significant success when viewed through the lens of a low batting average in baseball or email marketing metrics. The discussion also emphasizes the importance of tracking numbers and constantly evaluating processes like pricing and sales training, with participants expressing a renewed commitment to consistent role-playing and sales practice for continued growth. Key Takeaways: Always take time to recognize your wins, including the micro wins, and don't take simple things for granted. Embrace the 60/40 principle, understanding that a failure rate, especially in sales or marketing, can sometimes indicate success or proper pricing. Commit to consistent and immersive sales training and role-playing to significantly improve your skills, rather than just doing occasional sessions. Track key numbers in your business, such as sales closing rates and email open rates, to understand performance and identify areas for improvement. Actively maintain contact with your past customers through methods like email and text campaigns to revive old leads and generate new business. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP277: Sacramento Aquarium Society W/ Elaine Begly
04/30/2025
EP277: Sacramento Aquarium Society W/ Elaine Begly
Eric interviews Elaine Begley, an ambassador for the Sacramento Aquarium Society. The conversation explores the benefits of joining aquarium clubs, highlighting the opportunity for fish enthusiasts to connect and share their passion, especially for those whose families and friends may not share the same level of interest. Elaine discusses the inclusive nature of the Sacramento Aquarium Society, emphasizing that beginners are welcome and that the club aims to involve younger generations in the hobby. They also touch upon the challenges of getting new people involved, particularly overcoming the perception that fish keeping is difficult and encouraging introverted hobbyists to attend meetings and events. SAS: Key Takeaways: Find and join a local aquarium or pond club to connect with fellow enthusiasts. Seek information and ask for help to avoid common fish-keeping mistakes. Cultivate patience as the aquatic hobby often requires time for success. Involve children in the hobby to provide an engaging and rewarding experience. Attend club meetings to meet welcoming people who share your passion. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP276: The Prospect's Lens
04/28/2025
EP276: The Prospect's Lens
Eric shares strategies for improving client interactions. The core focus is on viewing client communication through a "prospect's lens," emphasizing the importance of tone, questions, and professionalism to build trust and clarity. The conversation uses the analogy of an ophthalmologist fitting different lenses to illustrate how contractors can change how clients perceive them. Several members of Eric's coaching group share personal and professional successes, highlighting the value of the group's support and training in transforming their businesses. Key Takeaways: Regularly reflect on and celebrate your wins, no matter how small, to appreciate progress and maintain a positive perspective. Always consider interactions from the other person's perspective, understanding their emotional state and how they might be viewing you. Be mindful of your tonality and the way you communicate, as how you say things significantly impacts clarity and perception. Demonstrate trustworthiness through your actions and genuine consideration, rather than using language that might feel like virtue signaling. Commit to consistent repetition and practice of new skills and approaches to achieve lasting change and mastery. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP275: Father & Son Fish Hustle: Fish-Keeping The Festae Factory
04/25/2025
EP275: Father & Son Fish Hustle: Fish-Keeping The Festae Factory
Eric talks with Andy and Jaden, from Festae Factory. The conversation centers on Jaden's entrepreneurial venture selling a unique, homemade fish filter he designed and manufactured, spurred by his father's inspiration and a desire to earn money after a successful prior year at a similar event. They also discuss their family business, specializing in breeding cichlids, and touch upon their involvement in the Fishroom Punks Trading Cards project and their travels within the fish hobby community. The interview highlights themes of family, business, and the interconnectedness of the fish keeping world. Connect with Andy: Key Takeaways: Reinvest your earnings back into your business or future ventures. Break down large tasks into manageable steps to complete them efficiently. Find enjoyment and success in applying your skills, even in areas that aren't your primary passion. Consider supporting and encouraging entrepreneurs, especially young ones, in your community. Recognize that customers often value unique designs and convenience and are willing to pay for them. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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EP274: The Availability Audit
04/23/2025
EP274: The Availability Audit
Eric shares an "accountability call" from his Weekly Compass group, focusing on the concept of an "availability audit". He emphasizes that this is about evaluating what you make yourself available for, as saying you are "too busy" might actually mean you are "too available" for less important things. learn how many time management problems faced by business owners, such as dealing with office work, lead management, and answering phones, can be solved by conducting an availability audit. Eric also recommends the book "Buy Back Your Time" by Dan Martell as a resource for this. Key Takeaways: Conduct an availability audit to identify areas where you can reclaim your time by evaluating what you make yourself available for. Practice the principle of automate, delegate, and eliminate in your daily routines and tasks to free up time for more important activities. Become intentional with your schedule by using time blocking to ensure you dedicate time to your priorities, even if you start small. Regularly re-evaluate your time management and be willing to make adjustments as your life circumstances and goals change over time. Shift your focus towards activities that produce value and contribute to your goals, and consider offloading less critical tasks. Resources: Contractor Sales Secrets: Fitz Fish Ponds: Book A Call With Triplett: The Pond Digger: LA Pet Fair: Atlantic-Oase: Helix Pond Filtration: TWT Contractor Circle (Facebook Group): TWT Contractor Power Circle (Facebook Group): The Pond Digger Instagram: The Pond Digger Facebook: Train With Triplett TikTok:
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