Thoughtstuff Podcast - Tom Morgan on Teams Dev

I spend my days with contact centre teams working out where AI agents actually help, and then building them on Amazon Connect. Much of the work is in healthcare, pharma, and the public sector: places where getting it wrong costs more than a bad CSAT score.

Weekly Update 16 February 2026 02/16/2026

Weekly Update 16 February 2026 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/40123385

Weekly Update 9 February 2026 02/08/2026

Weekly Update 9 February 2026 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/40035455

Weekly Update 2 February 2026 02/01/2026

Weekly Update 2 February 2026 Audio version of video on . /episode/index/show/thoughtstuff/id/39952565

Weekly Update 26 January 2026 01/25/2026

Weekly Update 26 January 2026 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39869260

Weekly Update 19 January 2026 01/18/2026

Weekly Update 19 January 2026 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39771740

Weekly Update 12 January 2026 01/11/2026

Weekly Update 12 January 2026 Audio version of video on . Where are all the news stories?! (A discussion about a quiet start to 2026) Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39689140

Weekly Update 22 December 2025 12/21/2025

Weekly Update 22 December 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39487225

Weekly Update 15 December 2025 12/14/2025

Weekly Update 15 December 2025 Audio version of video on . /episode/index/show/thoughtstuff/id/39401435

Weekly Update 8 December 2025 12/07/2025

Weekly Update 8 December 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39313795

Weekly Update 1 December 2025 12/01/2025

Weekly Update 1 December 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39223650

Weekly Update 24 November 2025 11/23/2025

Weekly Update 24 November 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39138300

Weekly Update 17 November 2025 11/16/2025

Weekly Update 17 November 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/39052175

Weekly Update 10 November 2025 11/09/2025

Weekly Update 10 November 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38967630

Weekly Update 3 November 2025 11/02/2025

Weekly Update 3 November 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38883885

Weekly Update 27 October 2025 10/27/2025

Weekly Update 27 October 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38790690

Weekly Update 20 October 2025 10/20/2025

Weekly Update 20 October 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38646420

Weekly Update 13 October 2025 10/13/2025

Weekly Update 13 October 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38561050

Weekly Update 6 October 2025 10/06/2025

Weekly Update 6 October 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38477120

Weekly Update 29 September 2025 09/28/2025

Weekly Update 29 September 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38380820

Weekly Update 22 September 2025 09/21/2025

Weekly Update 22 September 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38297490

Weekly Update 15 September 2025 09/15/2025

Weekly Update 15 September 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38220345

Weekly Update 8 September 2025 09/07/2025

Weekly Update 8 September 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/38119270

Weekly Update 4 August 2025 08/03/2025

Weekly Update 4 August 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37650590

Weekly Update 28 July 2025 07/27/2025

Weekly Update 28 July 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37569080

Weekly Update 21 July 2025 07/20/2025

Weekly Update 21 July 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37471185

Weekly Update 7 July 2025 07/07/2025

Weekly Update 7 July 2025 Audio version of video on . This week, instead of talking through the week's events I discuss the Microsoft layoffs, and also why this is a light week for news. Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37303985

Weekly Update 30 June 2025 06/29/2025

Weekly Update 30 June 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37207180

Weekly Update 23 June 2025 06/22/2025

Weekly Update 23 June 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37105345

Weekly Update 16 June 2025 06/15/2025

Weekly Update 16 June 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/37017005

Weekly Update 9 June 2025 06/08/2025

Weekly Update 9 June 2025 Audio version of video on . Subscribe to all my videos at: https://thoughtstuff.co.uk/video Podcast: https://thoughtstuff.co.uk/itunes, https://thoughtstuff.co.uk/spotify or https://thoughtstuff.co.uk/podcast Blog: https://blog.thoughtstuff.co.uk /episode/index/show/thoughtstuff/id/36907680

Thoughtstuff Podcast - Tom Morgan on Teams Dev

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