Thoughtworks Technology Podcast
The Thoughtworks podcast plunges deep into the latest tech topics that have captured our imagination. Join our panel of senior technologists to explore the most important trends in tech today, get frontline insights into our work developing cutting-edge tech and hear more about how today’s tech megatrends will impact you.
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Building at the intersection of machine learning and software engineering
05/02/2024
Building at the intersection of machine learning and software engineering
Bringing machine learning models into production is challenging. This is why, as demand for machine learning capabilities in products and services increases, new kinds of teams and new ways of working are emerging to bridge the gap between data science and software engineering. Effective Machine Learning Teams — written by Thoughtworkers David Tan, Ada Leung and Dave Colls — was created to help practitioners get to grips with these challenges and master everything needed to deliver exceptional machine learning-backed products. In this episode of the Technology Podcast, the authors join Scott Shaw and Ken Mugrage to discuss their book. They explain how it addresses current issues in the field, taking in everything from the technical challenges of testing and deployment to the cultural work of building teams that span different disciplines and areas of expertise. Learn more about Effective Machine Learning Teams: Read a Q&A with the authors:
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Refactoring with AI
04/18/2024
Refactoring with AI
Can AI improve the quality of our code? A recent white paper published by code analysis company — "Refactoring vs. Refuctoring: Advancing the state of AI-automated code improvements" — highlighted some significant challenges: in tests, AI solutions only delivered functionally correct refactorings 37% of the time. However, there are nevertheless opportunities. The white paper suggests it might be possible to dramatically boost the success rate of AI refactoring to 90%. In this episode of the Technology Podcast, Adam Tornhill, CTO and Founder of CodeScene, joins Thoughtworks' Rebecca Parsons (CTO Emerita), Birgitta Böckeler (Global Lead for AI-assisted software delivery) and Martin Fowler (Chief Scientist and author of the influential book) to discuss all things AI and code. From refactoring and code quality to the benefits and limitations of coding assistants, this is an essential conversation for anyone that wants to understand how AI is going to shape the way we build software. Read CodeScene's Refactoring vs. Refuctoring white paper, which explores AI's role in improving code: Read CodeScene's Code Red white paper to learn how code quality impacts time-to-market and product experience: CodeScene's new automated refactoring tool is now in beta. Learn more: Listen to our podcast discussion about AI-assisted coding from November 2023:
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How to measure your cloud carbon footprint
04/04/2024
How to measure your cloud carbon footprint
If you've ever wondered how to measure your cloud carbon footprint, you can — thanks to a tool that's called, somewhat unsurprisingly, Cloud Carbon Footprint. Launched in March 2021 by Thoughtworks as an open-source project, it allows users to monitor and measure carbon emissions and energy use from cloud services. On this episode of the Technology Podcast, senior software engineers Cameron Casher and Arik Smith join Alexey Boas and Ken Mugrage to talk about Cloud Carbon Footprint in depth. They explain why CCF is different from the measurement tools offered by established cloud vendors, how it actually works and how you can get started with it yourself. CCF on GitHub: Learn more:
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Technology through the Looking Glass: Preparing for 2024 and beyond
03/21/2024
Technology through the Looking Glass: Preparing for 2024 and beyond
Looking Glass isn't like most other technology trend reports. It doesn't just tell you what deserves your attention, it's designed to help you use it to focus on what really matters to you. Published once a year, Thoughtworks intends it to be a tool that helps readers make sense of the emerging technologies that are going to shape the industry in the months and years to come. In this episode of the Technology Podcast, lead Looking Glass contributors Rebecca Parsons and Ken Mugrage trade hosting duties for the guest seats, as they talk to Neal Ford about the most recent edition of the Looking Glass (). They explain what the Looking Glass is and outline some of the key 'lenses' that act as a framework readers can use to monitor and evaluate what's on the horizon. Covering everything from AI to augmented reality, this conversation offers a new perspective on emerging technology to help prepare you for 2024. Explore Looking Glass 2024: https://www.thoughtworks.com/insights/looking-glass
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Diving head first into software architecture
03/07/2024
Diving head first into software architecture
A few years ago, Thoughtworker and (prolific) author Neal Ford published Fundamentals of Software Architecture with Mark Richards. They're now back with another book on software architecture — written with co-author Raju Gandhi — which offers readers a very different learning experience. Described as a combination of technical book and graphic novel, Head First Software Architecture dispenses with dense prose to present and explain software architecture concepts and ideas in some highly innovative and novel ways. In this episode of the Technology Podcast, the authors — alongside their editor, Sarah Grey — join Rebecca Parsons to discuss their new book. They explain the thinking behind the approach, how it diverges from Fundamentals of Software Architecture and detail some of the challenges of writing in a new format. Whether you're interested in getting started with software architecture or simply curious about technical communication and learning, listen to find out more. Learn more about Head First Software Architecture: https://www.oreilly.com/library/view/head-first-software/9781098134341/
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Exploring the building blocks of distributed systems
02/22/2024
Exploring the building blocks of distributed systems
Distributed systems are ubiquitous yet complex. They can be particularly demanding for software developers and architects tasked with dealing with the sometimes unpredictable nature of the interactions between their various parts. That's why Thoughtworker Unmesh Joshi wrote Patterns of Distributed Systems. Published at the end of 2023, the book explores a number of patterns that characterize distributed systems, and uses them to not only help readers better understand how such systems work but also to solve problems and challenges that often arise. On this episode of the Technology Podcast, Unmesh joins hosts Scott Shaw and Rebecca Parsons to talk about his book, explaining where the idea came from, how he put it together and why it's important to get beneath neat abstractions to really get to grips with the inner workings of distributed systems. Learn more about Patterns of Distributed Systems: https://www.pearson.com/subject-catalog/p/patterns-of-distributed-systems/P200000011305/9780138221980
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Software-defined vehicles: The future of the automotive industry?
02/08/2024
Software-defined vehicles: The future of the automotive industry?
A few decades ago, it would have probably seemed strange to put software and automobility together. However, today software is embedded in all kinds of modern vehicles, enabling capabilities in everything from driving to passenger entertainment. But what exactly does this all mean for the automotive industry? And what demands does it place on design and manufacturing processes? In this episode of the Technology Podcast, two Thoughtworks experts on software-defined vehicles — Michael Fait and Sriram J. — speak to Ashok Subramanian and Ken Mugrage about how the automotive industry has been changed by software. They cover everything from the implications software has for the way we think about design, manufacturing and regulation across the industry to the skills and practices developers need to work in this exciting space.
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Beyond the DORA metrics: Measuring engineering excellence
01/25/2024
Beyond the DORA metrics: Measuring engineering excellence
Is it really possible to measure the impact engineering teams have on a business' success? At a time when growth is challenging for many organizations and questions about productivity and effectiveness dominate industry conversations, getting it right is crucial. And although the DORA metrics are today well-established and extremely useful is it really enough? Do they actually help us tie the work we do to tangible business results? In attempting to answer these questions, a group of Thoughtworkers have developed what they call EEBO metrics. These are designed to measure engineering excellence to business outcomes. To discuss EEBO metrics, hosts Prem Chandrasekaran and Scott Shaw (CTO, Thoughtworks APAC) are joined by Dinker Charak (Principal Product Strategist) and Sachin Dharmapurikar (Global Product Manager). Charak and Dharmapurikar helped to develop EEBO metrics; they believe it can be a valuable tool in aligning often complex engineering projects and activities with high-level business goals and objectives. Listen as they explain what EEBO metrics are (and aren't) and how businesses should think about using them.
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Asynchronous collaboration: Getting it right
01/11/2024
Asynchronous collaboration: Getting it right
Thanks to the pandemic, asynchronous working is, today, fairly common. However, it's often easily confused with simply working remotely — and while there are certainly neat synergies between the two, asynchronous working isn't just a description of your working arrangement: it's a set of intentional practices and artifacts that allow people to work together without having to physically be together. On this episode of ther Technology Podcast, Thoughtworkers Sumeet Gayathri Moghe — author of The Async-First Playbook — and Maya Ormaza join hosts Neal Ford and Ken Mugrage to offer their perspectives on asynchronous working. Taking in everything from the value of written communication, work that demands synchronicity and the importance of leadership to async working, listen to gain a fresh perspective on the way we work together in 2024. Learn more about Sumeet's Async-First Playbook: Read Sumeet's guide to writing for async workers: A guide to reading for asynchronous workers: A guide to audio and visual content when working asynchronously:
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Looking back at key themes across technology in 2023
12/28/2023
Looking back at key themes across technology in 2023
With each edition of the Thoughtworks Technology Radar, we identify a number of key themes that we see as significant in the industry. In the most recent edition — volume 29, published in September — we picked out AI-assisted software development, the challenges of measuring productivity, the rapid growth of LLMs and remote delivery workarounds beginning to mature in a post-pandemic world. For this, the final Technology Podcast episode of 2023, a few members of the team involved in putting the Technology Radar together — Neal Ford, Rebecca Parsons, Scott Shaw and Erik Doernenberg — got together to discuss these themes in more detail and offer their perspectives. As we leave the year behind, it's a great way to review some of the key issues and stories that shaped the way the world builds software.
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Leveraging generative AI at Bosch
12/14/2023
Leveraging generative AI at Bosch
Generative AI has, unsurprisingly, been a major topic of conversation within Thoughtworks in 2023. However, as enjoyable as it is to get sucked into discussions about the reality, the risks and the benefits of this new technology, what's really interesting — and most important — is understanding how organizations can actually leverage generative AI in a way that's both safe and effective. For this episode of the Technology Podcast, Rebecca Parsons and Birgitta Böckeler spoke to Andreas Nauerz, CTO and Executive Vice President of Bosch Digital, who explained how he and his team have been thinking about generative AI and exploring the ways it can be leveraged across a huge multinational organization. He discusses where generative AI has already been effective, managing risk and the challenges of bring a large organization with you as you seek to implement something new.
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Jugalbandi: Building with AI for social impact
11/30/2023
Jugalbandi: Building with AI for social impact
It's easy for key industry players to talk up AI's potential positive social impact, but what does building for social impact actually look like? At Thoughtworks, a small team has been working on a project called "Jugalbandi," designing AI-driven systems and tools for civil society initiatives, such as a chatbot that helps Indian citizens find information about government programs and schemes in their native language. Earlier this year, Jugalbandi , who saw it as evidence of AI's power to drive transformative change to every single part of the world. In this episode of the Technology Podcast, Jugalbandi team members Vinod Sankaranarayanan and Prathamesh Kalamkar offer an inside look at the project, talking in detail about the work they've done, some of the challenges they've faced and how they're looking to expand and increase its impact in the months and years to come.
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AI-assisted coding: Experiences and perspectives
11/16/2023
AI-assisted coding: Experiences and perspectives
Generative AI appears to be making an impact in a huge range of fields, but one that we're particularly interested in at Thoughtworks is its use in software development. In recent months, there's been a lot of talk in the industry around issues like whether AI might boost developer productivity and if it can be used for pair programming, but in this episode of the Technology Podcast we try to get beneath the hype to explore the reality of generative AI and software development — how is it actually being used today? What works? And what doesn't? To dive deeper into all this, Chief of AI Mike Mason and Global Lead for AI-Assisted Software Delivery Birgitta Böckeler join hosts Prem Chandrasekaran and Neal Ford, discussing everything from the current tooling to the way GenAI is shaping developer practices and workflows.
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What's it like to maintain an award-winning open source tool?
11/02/2023
What's it like to maintain an award-winning open source tool?
Open source contributors and maintainers play a vital role in the technology ecosystem. But what's it like to develop and maintain an open source tool — especially one that thousands of other developers use and depend on? In this episode of the Technology Podcast, Srinivasan Sekar and Sai Krishna join hosts Rebecca Parsons and Scott Shaw to discuss their work on AppiumTestDistribution, an open source tool that supports test automation framework Appium. AppiumTestDistribution won a LambdaTest Delta Award at the August 2023 Testμ Conference. Listen to Sekar and Krishna explain how the project emerged, how they approach maintaining and evolving the tool and what it takes to be a part of an award-winning open source project.
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Engineering platforms and golden paths: Building better developer experiences
10/19/2023
Engineering platforms and golden paths: Building better developer experiences
The concept of the developer platform and the discipline of platform engineering have been important in shaping how the industry thinks about enabling developers. But what does it mean to actually build and maintain a platform? How can you ensure it actually supports the people that need it? In this episode of the Technology Podcast, hosts Ken Mugrage and Rebecca Parsons are joined by Chris Ford of Thoughtworks Spain and Aidan Donnelly, Director of Technology Platform at Personio, to discuss the importance of engineering platforms in organizations today. Read Aidan's writing on Medium:
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Managing cost efficiency at scale-ups
10/03/2023
Managing cost efficiency at scale-ups
Many of the scale-ups we’ve partnered with over the years will hit road bumps along the way. One common bottleneck we’ve seen are unexpected and dramatic rises in costs. In this episode we talk to members of our Digital Scale-up Studio, to hear their experience of gaining better visibility, improving operational efficiency at scale-ups, while the business maintains growth and gains greater knowledge of customer requirements. Podcast hosts: Rebecca Parsons, Premanand Chandrasekaran, Podcast guests: Stefania Stefansdottir, Sofia Tania
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Exploring SQL and ETL
09/21/2023
Exploring SQL and ETL
The evolution of SQL and the ease of access to ever larger sizes of computational power has made SQL and ETL a useful pairing for practitioners in the data space. But how do they work together exactly? And what challenges can it pose? Bharani Subramaniam and Madhu Podila discuss these issues and much more with hosts Neal Ford and Rebecca Parsons on the latest episode of the Thoughtworks Technology Podcast.
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Driving innovation in radio astronomy
09/07/2023
Driving innovation in radio astronomy
Radio astronomy — a subfield of astronomy that studies the sky using radio frequencies — is data-intensive. That poses a challenge for radio astronomers: building and then communicating scientific insights requires significant processing and analytical work. Thoughtworks has been working with Dr. Neeraj Gupta from the Inter-University Centre for Astronomy and Astrophysics (IUCAA) in India to develop solutions to these challenges, including a data processing pipeline, a collaborative platform for analysis and a digital catalog for publishing and communicating research. In this episode of the Technology Podcast Dr. Gupta joins Justin Jose of Thoughtworks India's Engineering for Research (E4R) team as they speak to hosts Rebecca Parsons and Prem Chandrasekaran about their work together. Dr. Gupta explains the benefits of Thoughtworks work from an astronomer perspective, while Justin highlights the challenges of building software solutions in a highly specialized domain.
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XR with impact: Building experiences that drive business value
08/24/2023
XR with impact: Building experiences that drive business value
XR is a potentially transformative technology, but it needs to be leveraged in a way that drives value. That isn't straightforward — given effective XR initiatives often require significant experimentation and exploration, simply aligning XR with strict organizational goals and aims will often make it harder to achieve success. How can technologists and product leaders get the balance right? In this episode of the Technology Podcast, Vaibhav Tikekar and Shea Clark-Tieche join hosts Rebecca Parsons and Ken Mugrage to discuss how to use XR effectively, talking through their experiences working with clients in recent years and providing their perspectives on how experimentation and innovation can be brought in alignment with organizational goals and objectives.
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Leadership styles in technology teams
08/10/2023
Leadership styles in technology teams
Leadership is an important if often-overlooked quality in the technology industry. However, it is also a complex and multi-faceted thing: it isn't a discrete set of skills, but rather an ability to respond and adapt to the needs of a situation, team or individual. In this episode of the Technology Podcast, Ricardo Cavalcanti (Caval) and Arturo Santos from Thoughtworks Brazil join hosts Alexey Boas and Scott Shaw to discuss their experiences of leadership and offer their perspective on the value of building a diverse repertoire of leadership styles.
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Making design matter in technology organizations
07/27/2023
Making design matter in technology organizations
Design leader and Thoughtworks alumnus Emma Carter recently published her second book, DesignedUp. In it, she explains how designers can win a seat at the leadership table inside technolology organizations and become effective evangelists and advocates for good design principles and practices. In this episode of the Technology Podcast, Emma joins hosts Rebecca Parsons and Scott Shaw to discuss her new book and talks through some of the challenges designers face in even the most forward-thinking technology companies. She highlights that design is, today, far more than just UI design — it can, and should, touch many parts of an organization, ensuring that products and services are properly aligned with the aims, goals and needs of users. You can find Emma's book on Amazon: https://www.amazon.com/DesignedUp-Emma-Carter/dp/1032202017/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr=
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Generative AI and the future of knowledge work
07/13/2023
Generative AI and the future of knowledge work
Thoughtworks recently established a new role — Chief AI Officer. Taking up the position is Mike Mason, a veteran of Thoughtworks with over 20 years at the company, in technology roles spanning developer to technology strategist and author (and occasional Technology Podcast host). Mike will help guide Thoughtworks AI strategy and ensure that we're equipped to support clients trying to leverage AI. In this episode of the Technology Podcast, Mike talks with hosts Neal Ford and Prem Chandrasekaran about his new role and explains why it's important that the company has someone leading on AI. He also discusses the hype, opportunities and risks of generative AI that — high on everyone's agenda at the moment — and explores how it might change knowledge work in general and software engineering more specifically. Listen as Mike talks through some of his own experiments with ChatGPT and offers his perspective on its likely impact on jobs in the months and years to come.
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Scaling mobile delivery
06/29/2023
Scaling mobile delivery
It seems obvious to say that mobile usage has grown dramatically over the last decade, but for businesses that have to move to accomodate this type of user behavior, it presents many challenges. While some have successfully gone all-in on mobile experiences, for others, trying to build effectively for multiple channels is as much an organizational challenge as it is a product one. In this episode of the Technology Podcast, hosts Scott Shaw and Birgitta Böckeler are joined by Head of Technology Alexandra Lovin and Principal Mobile Consultant Andres Kievsky to discuss the current state of play in mobile development. They discuss the challenges of scaling mobile delivery, taking in everything from addressing privacy issues to application architecture.
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Making privacy a first-class citizen in data science
06/15/2023
Making privacy a first-class citizen in data science
A changing regulatory environment has made it more important than ever for organizations to embed privacy in their data infrastructure. Doing so, however, can be complicated — that means data scientists have an vital role to play in ensuring privacy is a key concern from both a technical and commercial perspective. Thoughtworker and data scientist Katharine Jarmul is eager to help fellow data scientists master privacy principles and techniques. Her new book, Practical Data Privacy, covers everything from the fundamentals of governance and anonymization through to advanced approaches to data privacy like federated learning and encrypted computation. In this episode of the Technology Podcast, Katharine joins hosts Rebecca Parsons and Birgitta Böckeler to discuss the book and explain why data scientists need to be on the frontline in the fight for privacy. Find Practical Data Privacy on Amazon: https://www.amazon.com/Practical-Data-Privacy-Enhancing-Security/dp/1098129466
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Multi-cloud: Exploring the challenges and opportunities
06/01/2023
Multi-cloud: Exploring the challenges and opportunities
When cloud first hit the mainstream more than a decade ago, its attraction was rooted, in part, in its apparent elegance and simplicity. As it has become an established norm in the industry, such simplicity has given way to more fragmentation and complexity. The growth of "multi-cloud" and adjacent terms such as "hybrid cloud" and "poly cloud" mean that cloud is a field that needs to be sensitively navigated by technology leaders and their organizations. In this episode of the Technology Podcast, hosts Neal Ford and Prem Chandrasekaran discuss multi-cloud with Thoughtworks colleagues Rashmi Tambe and Sunit Parekh, who co-lead the Enterprise Modernization, Platforms and Cloud service line. In the episode they discuss terminology, the challenges of migrating to multiple cloud platforms, governance issues and some common antipatterns. They also offer advice for teams considering exploring the potential of multi-cloud.
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Scaling up at Etsy
05/18/2023
Scaling up at Etsy
Global craft marketplace Etsy has grown at an impressive rate in recent years. From 2019 to 2021 sales and revenue tripled. This growth has been enabled by a significant technology modernization project which, amazingly, was completed just weeks before the Coronavirus pandemic erupted in March 2020, the start of a period in which millions of people took to Etsy to purchase cloth face masks. Without the modernized systems and infrastructure, Etsy would have struggled to cope with consumer demand. In this episode of the Technology Podcast, Mike Mason is joined by Etsy's Chief Architect Keyur Govande, the company's former CTO Mike Fisher and Thoughtworks North America Technical Director Tim Cochran to discuss how Etsy tackled the challenge of scaling to meet the needs of its expanding market. They talk through the technical challenges and the organizational focus required to scale in a way that was sustainable for the business yet impactful for Etsy's users. Read Tim Cochran's article about evolving Etsy's culture on martinfowler.com: ...And his piece on using the cloud to scale: https://martinfowler.com/articles/bottlenecks-of-scaleups/etsy-cloud-scale.html Learn more about Thoughtworks partnership with Etsy: https://www.thoughtworks.com/clients/retail-ecommerce/etsy-scaling
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TinyML: Bringing machine learning to the edge
05/04/2023
TinyML: Bringing machine learning to the edge
When we think about machine learning today we often think in terms of immense scale — large language models that require huge amounts of computational power, for example. But one of the most interesting innovations in machine learning right now is actually happening on a really small scale. Thanks to TinyML, models can now be run on small devices at the edge of a network. This has significant implications for the future of many different fields, from automated vehicles to security and privacy. In this episode of the Technology Podcast, hosts Scott Shaw and Rebecca Parsons are joined by Andy Nolan, Director of Emerging Technology at Thoughtworks Australia, and Matt Kelcey of Edge Impulse, to discuss what TinyML means for our understanding of machine learning as a discipline and how it could help drive innovation in the years to come.
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The weaponization of complexity
04/20/2023
The weaponization of complexity
We often describe our high-tech and digitally mediated world as "complex" but we rarely spend much time considering how that complexity can be cleverly deployed as a means of duping or manipulating us. However, trends like NFTs have brought this into clearer view. This is not to say it's a novel phenomenon — from dark patterns in UX design to pages and pages of end-user license agreements (EULAs), leveraging complexity for nefarious ends has long been an unsavory aspect of the technology industry. In this episode of the Technology Podcast, Mike Mason and Neal Ford are joined by Thoughtworks designer Kate Linton and Thoughtworks North America Head of Legal Jeremy Gordon to discuss what they describe as "the weaponization of complexity." Together, they grapple with the cynicism at the center of such activities and discuss some of the ways we can tackle it.
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How we put together the Technology Radar
04/06/2023
How we put together the Technology Radar
The Thoughtworks Technology Radar is a snapshot of technologies and practices that the company believes the industry should be interested in, based on the actual experiences of Thoughtworkers working with clients. With its first edition launched in January 2010, it is now a fixture of the Thoughtworks calendar, released twice a year in the spring and fall. Although it has been around for more than a decade, we're well aware that people have lots of questions about it. One comes up more than others: how do you actually put it together? Giving a good, short answer is difficult — for those involved, it's a long process involving various stages of writing, debate and deliberation. However, with the next edition of the Radar — volume 28 — just weeks away, we wanted to give the world an insight into how we put Technology Radar together. In this episode of the Technology Podcast, Marisa Hoenig, Perla Villareal and Camilla Crispim join host Neal Ford to discuss the work that goes into producing it and what the experience is like.
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Inside India's Drug Discovery Hackathon
03/23/2023
Inside India's Drug Discovery Hackathon
Covid-19 unleashed a wave of medical and pharmaceutical research and innovation across the world. In India, the government launched the Drug Discovery Hackathon, an initiative designed to bring together expertise in fields ranging from biotechnology, pharmaceuticals, machine learning and virology to discover new drugs that could help thwart the pandemic. One team that took part was from Thoughtworks India. In this episode of the Technology Podcast, two of the members — Pooja Arora and Justin Jose — talk to Rebecca Parsons and Ashok Subramanian about a number of projects they worked on during the hackathon. Among other things, they explain how they used reinforcement learning to improve the efficacy of potential drugs in tackling what was, at the time, a virus that was only partially understood.
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