To Care is Human

Stay connected to the changing landscape of Patient Experience through the To Care is Human Podcast Series. The Beryl Institute is committed to elevating the human experience in healthcare by providing a platform for all voices in patient experience to be heard. Join us weekly as the Institute shares conversations with those leading, delivering, and receiving care. Hosted by Jason Wolf, PH. D., CPXP, President The Beryl Institute Tiffany Christensen, CPXP, Vice President Experience Innovation The Beryl Institute.

Beyond Shiny Amenities: Markers of Quality in Essential Hospitals 11/18/2024

Leading through Listening: A Conversation with Garrett South 11/04/2024

Curiosity & Connection: A Generational Approach to Patient Care 10/21/2024

Enhancing Patient Experience: A Night Shift ER Doctor's Passion Project 10/07/2024

Former Patients Who Return As Volunteers: An Expression of Gratitude 09/16/2024

Broaden the Scope of What You Consider Experience 08/26/2024

A Human Experience Pioneer in Brazil 08/05/2024

You Can’t Go Wrong If You Do Right by the Patient 07/22/2024

Caring for People Shouldn’t be an Afterthought: A Conversation with Marcia Donzinger 07/08/2024

I've Come to Find that Anyone in Healthcare Has a "Why" 06/24/2024

We’re Not Going to Relieve All the Anxiety, but We Can Relieve Some: The Impact of Volunteers in Healthcare 05/28/2024

The Value Case for Improving Human Experience in Healthcare: A Conversation with Brian Carlson and Jennifer Carron 05/06/2024

To Care is Human LIVE! At ELEVATE PX 2024 04/15/2024

"We need to be the patient in the room.” 03/25/2024

Get to Know Me – Connecting Volunteers with Patients 02/05/2024

We’re All Emotional Beings: That’s What It Is to Be Human 10/09/2023

Creating a Culture of Caring with Concierge Services 09/11/2023

We're All Human Beings, So Everything Is Human Experience: A Conversation with Nicole Cable, CXO CareMax 08/21/2023

“When we share our stories, there’s a level of healing” 08/07/2023

Healthcare's Renaissance to Digital Transformation 07/17/2023

Plan for a season. Stay a Lifetime. 06/12/2023

No More Pizza: Moving Forward with the Basics of Experience 05/22/2023

“From Fence-Hopper to Top Doctor: A Conversation with Neurosurgeon Dr. Alfredo Quiñones-Hinojosa” 04/24/2023

A Conversation with Dr. Airica Steed, President & CEO of The MetroHealth System 02/27/2023

The importance of culture in healthcare 12/19/2022

Forgive yourself for being human - A story of bipolar disorder 11/28/2022

"I know what's on the other side of my read" 08/26/2022

"My lungs on the x-ray looked like ground up glass": A COVID Recovery Story 08/08/2022

Zero to Hero: How to build a healthcare app that attracts users 07/22/2022

A Conversation with Jennifer Purdy, Executive Director, Patient Experience at the Veteran's Experience Office 07/08/2022