Moments Move Us
Explore transformative stories from healthcare executives as they share impactful moments of human connection from their professional journeys. It’s these moments, the moments where people feel truly seen or heard, that spark positive change. Moments Move Us is a podcast hosted by Rebecca Coren: changemaker, healthcare advocate, and CEO of Wambi. Join Rebecca to hear these inspiring stories and reflect on when you experienced the moments that moved you.
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Creating Change Through Connection: Leadership Lessons from Season 4
04/03/2025
Creating Change Through Connection: Leadership Lessons from Season 4
As we wrap up an inspiring season of Moments Move Us, host Rebecca Coren reflects on the invaluable insights shared by healthcare leaders throughout Season 4. This recap episode highlights the defining qualities of effective leaders—authenticity, vulnerability, and a strong commitment to creating meaningful connections. Throughout the season, we’ve heard from incredible leaders who exemplify the power of connection, not only within their teams but also with the communities they serve. The conversations reinforced that leadership, especially in healthcare, isn’t just about decisions—it’s about relationships. These leaders shared how staying true to themselves, fostering trust, and prioritizing people have helped them navigate challenges, inspire innovation, and create lasting change. This season has reinforced the importance of creating an environment where individuals feel seen, heard, and valued. By leading with authenticity and putting people first, we can build stronger, more resilient teams and ultimately improve the entire healthcare ecosystem. In this episode, you’ll learn: Key takeaways from Season 4's leadership conversations The importance of human connection in leadership How authenticity and vulnerability shape great leaders Things to listen for: (00:00) Intro (00:50) Voice for the voiceless (01:32) People-centric healthcare (02:13) Transforming healthcare with authenticity (03:14) Valuing caregivers (04:05) Leading with love and humility (05:04) Empowering innovation (05:40) Personalized authenticity in leadership (06:29) The power of human connection
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Choosing Joy: Personalizing Workplace Culture & Patient Care with Erica DeBoer
03/21/2025
Choosing Joy: Personalizing Workplace Culture & Patient Care with Erica DeBoer
, Chief Nursing Officer at , believes that true leadership starts with connection, authenticity, and a commitment to innovation. In this episode, Erica shares her journey from a nursing assistant to a healthcare leader, reflecting on the pivotal moments that shaped her career. From caring for her grandfather as a CNA to navigating the challenges of the COVID-19 pandemic, she highlights the impact of mentorship, the value of reducing administrative burdens through technology, and the role of leadership in fostering a culture of safety. Erica also explores how choosing joy can transform both patient care and workplace culture, offering insights for healthcare professionals looking to make a lasting impact. In this episode, you’ll learn: How Erica’s early experiences shaped her leadership philosophy Why innovation and automation are key to the future of nursing How healthcare leaders can create a culture of joy and connection Things to listen for: (00:00) Intro: Erica DeBoer’s mantra, “Choose Joy” (01:00) Becoming a nurse: Erica’s journey from CNA to healthcare executive (02:30) Starting the nursing journey in South Dakota (04:00) Discovering a passion for ICU care (06:00) Transitioning to leadership and education roles (07:30) Navigating the Chief Nursing Officer role during COVID (09:00) Core values of integrity and authenticity in healthcare leadership (10:30) The importance of joy in leadership and patient care (12:00) Innovation in healthcare: The role of automation and virtual care (14:00) Rural healthcare challenges and the high reliability journey at Sanford (16:00) Leveraging technology to improve patient care in rural communities (18:00) Advice for aspiring nurse leaders and embracing change (20:00) Continuing education and pursuing a doctorate in healthcare executive leadership (22:00) The importance of making authentic connections in leadership (24:00) Recognizing the impact of mentorship and meaningful work (26:00) Reflections on Sanford’s growth and community impact (28:00) Final thoughts on choosing joy and making a difference in healthcare
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Breaking Barriers in Pediatric Healthcare: Insights from Dr. Steve Davis
03/05/2025
Breaking Barriers in Pediatric Healthcare: Insights from Dr. Steve Davis
, President and CEO of , believes in the power of prevention, innovation, and people-first leadership to drive meaningful change in healthcare. In this episode, Dr. Davis shares his journey from aspiring biomedical engineer to pediatric healthcare leader. A pivotal moment in medical school shaped his commitment to pediatrics and reinforced his belief that investing in child health is the key to lifelong well-being. As a leader, he reflects on lessons from the pandemic, the impact of empowering frontline employees, and the role of AI in reducing clinician burnout and improving patient care. Dr. Davis also offers advice to future healthcare leaders, emphasizing the value of lifelong learning, collaboration, and staying connected to the people they serve. In this episode, you will learn: Why prevention in childhood is key to lifelong health How empowering frontline employees fuels innovation The role of AI in improving patient care and reducing burnout Things to listen for: (00:00) Intro (00:55) Dr. Steve’s early life and education (01:20) Choosing a medical path (02:10) Defining moments in medical school (03:23) The shift to pediatrics (09:41) Leadership and innovation during the pandemic (10:59) Empowering employees for better healthcare (19:05) Transition from provider to administrator (29:08) Addressing burnout and embracing AI (37:16) How to stay open to opportunity (40:13) The impact of leadership
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Rise & Lead: How Self-Worth Fuels Compassionate Leadership with Rhonda Brandon
11/08/2024
Rise & Lead: How Self-Worth Fuels Compassionate Leadership with Rhonda Brandon
, SVP and Chief Human Resources Officer at , champions the power of purpose, resilience, and values-driven leadership in fostering a workplace where everyone feels seen and valued. In this episode, Rhonda shares her transformative journey, from her formative years at Hampton University to her early career challenges at IBM. Rhonda highlights the nurturing environment of her HBCU alma mater and how it instilled in her a sense of purpose, resilience, and self-worth. As Rhonda advanced in her career, she confronted burnout and realigned her values to prioritize faith, family, and fulfillment. She emphasizes leading with love, kindness, and humanity while acknowledging the importance of self-work to build self-worth. Lastly, Rhonda offers insights on overcoming imposter syndrome and the significance of seeing oneself and others for their true value. In this episode, you will learn: Lead with love and toughness to balance care and accountability, creating a valued and resilient team Recognize every individual by fostering kindness and inclusion in daily interactions Reject imposter syndrome to build confidence and approach challenges authentically Things to listen for: (00:00) Intro (01:00) How Hampton University ignites ambition (04:47) Using setbacks as stepping stones (09:15) Balancing career and family (17:03) Leading with love and kindness (25:47) Imposter syndrome and self-worth
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Creating Communities of Wellness with Dennis Pullin
10/30/2024
Creating Communities of Wellness with Dennis Pullin
, President and CEO of , emphasizes the critical role of health literacy and community-focused care in cutting costs and improving health outcomes. In this episode, Rebecca speaks with Dennis, whose career in healthcare leadership highlights the power of informed consumers and the need for continuous learning. Dennis shares insights from his experiences, including Virtua's development of "navigators" to guide patients through complex healthcare systems. Dennis also highlights innovative projects like Virtua's mobile grocery store, which tackles food deserts with the help of employee-driven solutions. His leadership approach is grounded in community engagement, teamwork, and being a supportive, approachable presence for both staff and patients. In this episode, you will learn: Empower through education by creating informed healthcare consumers, like Virtua’s "Healthy Schools, Healthy Families," to lower costs and improve care quality Be a change agent by advocating for health equity, learning from experiences, and surrounding yourself with a dependable team Promote community-centric care by addressing social determinants of health, like food insecurity and health literacy Things to listen for: (00:00) Intro (01:04) How to raise future leaders (06:32) The importance of continuous learning (10:40) Creating a culture of service (19:32) Health literacy and community wellness (25:09) Innovative approaches to health equity (29:31) From doubt to impact
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The Art of Healing: Lessons on Self-Care, Genuine Connection and Leadership with Jeremy Segall
10/16/2024
The Art of Healing: Lessons on Self-Care, Genuine Connection and Leadership with Jeremy Segall
, Assistant Vice President and Chief Wellness Officer at , exemplifies the power of small actions and authentic leadership in transforming healthcare. In this episode, Rebecca speaks with Jeremy, whose path weaves through New York's vibrant musical theater scene, hospitality, and life coaching, ultimately leading to a deeply meaningful career in healthcare. Jeremy shares the lessons he’s learned from his unique experiences, emphasizing the importance of embracing diverse perspectives and fostering genuine connections within teams. Jeremy also reflects on the seismic shifts brought by COVID-19, revealing how the pandemic exposed healthcare workers' struggles and spurred crucial conversations around trauma and resilience. His focus on mental health, kindness, and self-care has reshaped workplace culture, reducing burnout and fostering a sense of purpose among healthcare staff. In this episode, you will learn: Embrace diverse perspectives to foster innovative problem-solving and stronger team dynamics Lead with empathy and kindness by practicing active listening and building personal connections with your team Promote psychological safety by encouraging transparency, admitting mistakes, and focusing on recovery and growth Things to listen for: (00:00) Intro (00:57) The impact of COVID-19 on healthcare workers (01:27) Jeremy Segall, from life coach to drama therapist (03:42) Innovating healthcare with creative arts therapies (10:13) How to navigate change and build relationships (13:59) The power of authenticity and vulnerability (30:01) How to lead with compassion and integrity (34:25) The importance of recovery and empathy
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Leading with Heart, Impact, and Authenticity with Chanda Chacon
10/02/2024
Leading with Heart, Impact, and Authenticity with Chanda Chacon
CEO of , navigates pediatric healthcare with not just strategy, but a human touch that changes lives. In this episode, she reflects on the pivotal experiences that ignited her passion for transforming patient care, emphasizing the power of authentic, people-centered leadership. From navigating culture shifts across diverse healthcare environments to leading with both grit and grace, Chanda highlights the profound impact of putting people first at every level. It’s a reminder of how small, authentic actions can collectively revolutionize healthcare and elevate patient experiences. In this episode, you will learn: Prioritize human connections by fostering genuine relationships that reduce isolation and build a support network through personal engagement and care Embrace transparency and authenticity to strengthen trust, improve engagement, and create a culture where people feel valued and motivated Balance professional and personal roles with "grit and grace," focusing on what truly matters and embracing imperfection for greater impact in leadership Things to listen for: (00:00) Intro (02:28) Starting a successful professional journey (03:06) Becoming a change agent in business (04:01) Leadership strategies for culture transformation (10:36) How to build a people-first organization (19:37) Navigating the new normal in the workplace (23:17) The impact of purpose-driven work (23:35) Why authentic leadership matters (23:42) Connecting with and mentoring young professionals (26:54) How to navigate leadership challenges (30:40) Embracing individuality and diversity in healthcare leadership
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Courage in the Face of Adversity with Ekta Vyas
09/18/2024
Courage in the Face of Adversity with Ekta Vyas
When she first set foot in the United States, never dreamed she'd transform entire organizations with her courage, resilience, and strategic vision. In this episode, Rebecca speaks with Ekta, Chief Human Resources Officer at , who has faced and overcome immense adversity to carve her place in the world of HR leadership. Ekta's journey, beginning from her dream of becoming an Indian Administrative Services Officer to relocating to the United States, is filled with moments of vulnerability, persistence, and remarkable courage. Throughout our conversation, Ekta transparently shares the challenges of navigating workplace politics and presenting bold visions as an emerging young leader. You’ll also hear her valuable lessons in diplomacy, patience, and the art of persuasion to drive transformational change. In this episode, you will learn: Challenge the status quo and take calculated risks to drive transformational leadership. Blend positional power for decision-making with personal power to build trust and authenticity. Turn seemingly impossible challenges into triumphs through persistence and hard work. Things to listen for: (00:00) What it takes to be a transformational leader (03:03) How to navigate academic equivalency (13:04) Why courage and bravery are crucial traits in leadership (15:45) How to conquer Stanford's toughest HR Challenges (20:28) Challenging the status quo fuels success (27:12) The role of personal power in effective leadership (37:06) How to integrate cultures in transformations (43:57) Valuable lessons from a transformation expert
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Reflecting on Lessons in Authenticity, Vulnerability, and Curiosity from Healthcare Leaders
11/08/2023
Reflecting on Lessons in Authenticity, Vulnerability, and Curiosity from Healthcare Leaders
Vulnerability, authenticity, empathy, and connection—these four pillars form the foundation of genuine leadership in the healthcare realm. As we conclude another inspiring season of insightful conversations with healthcare leaders, we've delved deep into these core themes once again. For instance, as we explored the defining qualities of excellence in healthcare leadership, it became evident that authentic, vulnerable, and curious individuals are often the ones who put people first. We've also examined the powerful impact of effective listening and communication strategies, bridging the gap between patients, care providers, and leaders. Understanding the driving force behind leaders' commitment to their teams has been a remarkable journey in itself. The discussions have reinforced our belief that by nurturing these qualities, not only are the standards of healthcare leadership elevated, but also create a more compassionate and efficient healthcare ecosystem.
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Unlocking the Community Voice with Dr. Airica Steed
10/25/2023
Unlocking the Community Voice with Dr. Airica Steed
Personal experience plays a pivotal role in one’s career path. The good, bad, and in-between all drive a person toward creating meaningful change. In this episode, , Chief Executive Officer and President at shares how losing loved ones and experiencing a broken healthcare system fueled her determination to address health inequities and reverse historical injustices. As the first female, person of color, and nurse in a powerful position, Dr. Steed is dedicated to paving the way for future leaders by amplifying voices and increasing representation.
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Relationships vs. Transactions: How to Enable Your Team with Dennis R. Delisle
10/11/2023
Relationships vs. Transactions: How to Enable Your Team with Dennis R. Delisle
Regardless of the role, every healthcare professional contributes to the overall mission of providing care and improving patient outcomes. A large part of making sure their outcomes are reached is by making sure there’s a positive and collaborative environment. In this episode, , Executive Director of University Hospital, Brain and Spine Hospital, & Ross Heart Hospital at dives deep into how building relationships, valuing diverse perspectives, and prioritizing the well-being of both patients and employees helps accomplish this.
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The Three Cs of Leadership: Caring, Communication, and Curiosity with Don Antonucci
09/27/2023
The Three Cs of Leadership: Caring, Communication, and Curiosity with Don Antonucci
At the heart of every healthcare leader lies a passion for listening. True listening serves as the connection between a patient-provider relationship. It’s more than the exchange of words; it embraces emotions, fears, and hopes that patients hold. In this episode, , CEO of , dives deep into the topic. He shares that when healthcare providers take the time to truly listen, a beautiful connection forms—a bridge between clinical expertise and the lived experiences of patients. This connection opens the door for trust, understanding, and partnership.
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Human Connection: The Glue that Keeps Us All Together with Dr. Joanne M. Conroy
09/13/2023
Human Connection: The Glue that Keeps Us All Together with Dr. Joanne M. Conroy
It’s only when we challenge ourselves and get out of our comfort zones that we experience personal growth. While personal growth may not seem like something an organization or industry is worried about, it’s growth that equips its employees with the skills, confidence, and capabilities to execute their roles with flying colors. In this episode of Moments Move Us, , CEO and President of , shares the importance of getting out of your comfort zone and how it has made her a better person and leader. Joanne shares two stories that emphasized the importance of personal growth, ranging from vulnerability to the significance of emotional processing. Dr. Conroy also shares her experience as the founder of , a group that supports women leaders in healthcare and helps them redefine their influence. They discuss the power of identifying one's purpose while using impact statements, as well as the importance of emotional processing in the workplace.
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Serving Teams and Patients with Passion with Aaron Davis
08/30/2023
Serving Teams and Patients with Passion with Aaron Davis
In healthcare, the compassionate dedication of personnel to assist others is imperative, but it is equally crucial to prioritize the well-being of those that provide care. In this episode, we hear from , Vice President and CXO at , as he explores how to improve mental health initiatives in healthcare. Aaron shares his experience with a particular mental health initiative in his workplace, which included utilizing an app for personal self-assessments which brought counselors and chaplains straight to the employees. Aaron also discusses the importance of prioritizing the patient experience with a compassionate healthcare staff. The success of a business depends on the success of its employees, and that starts with making sure the wellbeing of staff is taken care of and a culture of trust and value is established.
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Building a Championship Team with Cynthia Latney
08/16/2023
Building a Championship Team with Cynthia Latney
Leadership isn’t attained, it’s learned. Observing and learning from effective leaders, seeking mentorship, and actively engaging in leadership opportunities contributes to the development of leadership skills. On this episode of Moments Move Us, we meet , the Senior Vice President and Chief Nurse Executive at . Cynthia has been working in nursing practice and leadership for over 36 years. Due to her experience, she shares the importance of being your authentic self as a leader while creating teams that can continue to thrive after you leave. Observing and learning from effective leaders, seeking mentorship, and actively engaging in new opportunities can contribute to the development of leadership skills. Furthermore, Cynthia reflects on a multitude of challenges the practice faces, including industry burnout, the process of redefining the typical work-life balance of a nurse, as well as the chaos of brand new obstacles prompted by the pandemic.
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Trusting Your Team with Dr. Karen Grimley
08/02/2023
Trusting Your Team with Dr. Karen Grimley
The role of a nurse changes often, but nonetheless, it continuously remains vital within healthcare as a whole. Nurses play an important role in providing patients with information that helps them make personal choices, while at the same time, ensuring their voice guides care. In order to do their jobs effectively and adapt to their ever-changing roles, a supportive environment for feedback is required to alleviate burnout. That environment starts with its leader. On this episode of Moments Move Us, , Chief Nurse Executive at and Assistant Dean of the , dives into the topic of leadership in healthcare and the essential roles nurses play in driving change and improving healthcare outcomes.
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Embracing the Golden Rule in Leadership with Marvin O'Quinn
07/19/2023
Embracing the Golden Rule in Leadership with Marvin O'Quinn
Obstacles are inevitable, but it’s our reaction to these obstacles that define who we are as leaders. On this episode of Moments Move Us, join , President and COO at , on an incredible journey as he shares his remarkable path from growing up in a small segregated town in the South to becoming a prominent leader in the healthcare industry. Marvin's story is one of resilience and determination, as he offers valuable insights and tips for aspiring healthcare professionals who are just starting out. He emphasizes the significance of embracing every project, no matter how small or challenging, and the importance of being open to continuous learning and growth. His organization serves marginalized communities and actively transforms the lives of their patients every day. His passion for equity and inclusivity shines through his actions, ensuring that healthcare reaches those who need it the most.
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Finding Where Your Voice is Valued with Qualenta Kivett
06/28/2023
Finding Where Your Voice is Valued with Qualenta Kivett
Emotions play a crucial role in the workplace, shaping decision-making, fostering meaningful connections, and driving individual and collective success. On this episode of Moments Move Us, , Executive Vice President and Chief People, and Talent Officer at , shares her experience with the at her organization, which allows employees to submit anonymous or named questions to the CEO. This program emphasizes the importance of emotions in decision-making. Qualenta shares a story about how she suggested changes to the tuition reimbursement policy and how the CEO ultimately agreed to make the change. Beyond emotions, we explore the significance of curiosity, risk-taking, and embracing individuality within an organization. Qualenta offers insights into her company's culture of accountability, vulnerability, and its commitment to diversity and inclusion initiatives.
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How a CNO Cultivates Authentic Leadership with Donna Beecroft
06/14/2023
How a CNO Cultivates Authentic Leadership with Donna Beecroft
The unprecedented times caused by COVID-19 changed the future for many. And as the pandemic struck, , Vice President and Chief Nursing Officer (CNO) at in Texas, watched as her ICU quickly became overwhelmed with COVID patients. The loss of connectivity with families, visitors, and coworkers resulted in grief and devastation for the entire healthcare team. In this episode, you’ll learn how Donna worked hard to protect and support her team, proving that her role was much more than just a leader. As the nurse's grief became her passion, Donna felt the need to provide space for the nurses to grieve and care for them differently.
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The Power of Personal Connections in the Workplace with Erik Wexler
05/31/2023
The Power of Personal Connections in the Workplace with Erik Wexler
Life has a way of orchestrating moments that align perfectly with our journey. As you delve into the extraordinary career journey of , President & COO at , you’ll hear how he has made it his mission to prioritize human connection and foster a vibrant culture in the workplace. Erik takes us on a transformative ride, starting with his time at Waterbury Hospital, where a chance conversation with a colleague sparked a profound realization. Together, they contemplated the transformative potential of changing the security force into a customer relations group, igniting a deep understanding of personal connections' vital role in patient care. Step into a world where personal stories intertwine with profound experiences as Erik highlights the critical need for cultural diversity, while fostering an environment that embraces and celebrates differences.
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Reflecting on Moments of Connection with Rebecca Coren
02/15/2023
Reflecting on Moments of Connection with Rebecca Coren
After many powerful conversations with inspiring healthcare leaders, we're wrapping up Season 2. To celebrate, we're revisiting key moments from our discussions and pausing to reflect on some of the wisdom our guests have shared. This season finale episode is jam-packed with inspiring soundbites from our guests, and we encourage you to tune in to their full interviews if you haven’t had the chance already. As you listen, you’ll learn about everything from what it means to truly care for each other to how stories have the ability to be the greatest unifier of all. As always, thanks for listening to Moments Move Us. We hope you have enjoyed it as much as we have. If you have any thoughts or feedback, we’d love to hear what your favorite moments were and what you’d like to hear in future seasons. Learn more on our podcast page at . And if you haven’t yet, be sure to follow on your favorite podcast app so you don’t miss what’s to come in Season 3.
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Leading with Vulnerability with Sylvain Trepanier
01/11/2023
Leading with Vulnerability with Sylvain Trepanier
When you imagine a leader, you might think of someone with authority, stoicism, and strength. These qualities have their place, but true leadership means forging connections with others, which is impossible without some level of vulnerability. For years, System Chief Nursing Officer, , has been building a safe culture that invites diversity of thought and elevates every team member. Can you guess one of the cornerstones of his leadership style? Vulnerability. In this episode, Sylvain reflects on how leading with vulnerability has helped him foster diversity of thought, remain present in tough times, and build relationships in healthcare.
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Filling Your Cup as a Healthcare Leader with Justin Precourt
12/28/2022
Filling Your Cup as a Healthcare Leader with Justin Precourt
More than most, those who work in the healthcare industry understand the importance of dedication to their jobs. But no matter how significant or life-changing your work is, your life outside of work is crucial as well. Not only this, but you must afford this essential work/life balance to your employees and coworkers. knows this better than anyone. As the Chief Nursing Officer at , he tries to keep work and personal lives separate for all hospital employees who report to him. But when a particularly stressful Christmas led to him breaking this rule, he had a choice to make. He could have ignored his mistake in an attempt to preserve his pride, but instead, he decided to own up and use it as a learning opportunity for himself and others. In this episode, hear Justin give his perspective on this incident, how it has helped him improve his role as a medical professional, and how his ideal of service affects every aspect of his career.
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Leveraging the Power of Belonging with Dwight W. McBee
12/14/2022
Leveraging the Power of Belonging with Dwight W. McBee
For , Executive Vice President of Clinical Health Equity and Chief Experience Officer at , his purpose has always been clear, even through challenging moments. His sister suffered from sickle cell anemia, and before she passed, Dwight stuck by her side. The experience was difficult, but it’s what sparked his desire to help people reconnect with their “why.” Healthcare has always been a challenging field, but the past few years have been especially taxing. In a time when many feel discouraged, we need to reignite passion and sense of purpose, but it’s only when leaders push their teams that it can come to life. In this episode, Dwight shares a moment when a leader pushed him. He wasn’t looking to be seen, but someone saw him anyway. He went from a night nurse in a cardiac unit to the Executive Vice President of Clinical Health Equity, and Chief Experience Officer at Thomas Jefferson University Hospitals, all because a mentor took the time to invest in and push him. Today, Dwight is responsible for implementing patient satisfaction goals, and now finding and retaining quality healthcare workers in an increasingly non-traditional workplace. Listen in to learn more about how you can do the same.
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Why Healthcare is the Ultimate Team Sport with Linda McHugh
11/30/2022
Why Healthcare is the Ultimate Team Sport with Linda McHugh
Great teams have great coaches who recognize the potential of each member. was happy in her job, working as assistant to the CEO of , implementing their policy changes as the company grew. When the CHRO of the company left, Linda was prepared to begin looking for another qualified individual to fill the position, but the CEO stopped her with one sentence: “I think you can do this job.” Today, Linda manages HR for , bringing the same challenge to all employees. She sees healthcare as “the ultimate team sport,” and she makes that team as strong and connected as possible. Listen to learn more about how Linda’s vision for people-first healthcare applies to staffing, technology, and improving patient experience.
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The Role of Communication in Patient Experience with Tina Bennett
11/16/2022
The Role of Communication in Patient Experience with Tina Bennett
Sometimes the person who has minimal patient contact ends up having the most impact on their experience. is passionate about investing in her team no matter their role. As the Chief Experience Officer at , she preaches the message, “Every person, every time.” She believes in order to build a healthcare system that truly helps patients be well, you have to start with people. In this episode, Tina tells her story and shares how she helps both patients and her employees feel seen and valued.
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The Power of Perspective in Health Care with Stephanie Abbott
11/02/2022
The Power of Perspective in Health Care with Stephanie Abbott
Sometimes it takes becoming a patient yourself to see the gaps in your organization. is the Chief Experience Officer for . While the role isn’t what she expected in the beginning, she’s always felt drawn to healthcare. But things became very personal for her when she received a breast cancer diagnosis. Suddenly, she was in the patient’s shoes. While she could have allowed cancer to knock her down, Stephanie chose to find the silver lining to her pain. In this conversation, she shares how she’s using her journey to improve the experience for patients to come.
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Transforming the Work-Life Balance in Nursing with Betty Jo Rocchio
10/19/2022
Transforming the Work-Life Balance in Nursing with Betty Jo Rocchio
Healthcare is a basic human right, but it is also an ever-growing industry. And just like any other industry, it needs innovative minds. That’s where , the Senior Vice President and Chief Nursing Officer at , comes in. She believes that innovation isn’t about numbers, it’s about connection. Betty Jo says that by taking a closer look at the interests and needs of nurses, especially those on the frontline, she’s able to provide them more flexibility and time to live their lives. Creating a better work environment for her teams makes them better equipped to handle the day-to-day challenges of providing healthcare. As you listen, you’ll learn how to develop an individual approach to your workers so you can provide them with the work-life balance they really need.
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Nurturing a Culture of Excellence for Patients and Caregivers with Dr. Shannon Connor Phillips
10/05/2022
Nurturing a Culture of Excellence for Patients and Caregivers with Dr. Shannon Connor Phillips
A negative healthcare experience can leave lasting emotional harm. That’s why , Chief Patient Safety and Experience Officer at , wants to make the system work better for both patients and professionals. The healthcare industry is built around care, but to truly thrive, it needs to be rooted in trust and connection. Shannon says that this starts with caring for the people who serve. By honoring forgiveness and cultivating trust, they are better able to safely care for others, massively reducing harm events. As you listen, you’ll learn how being transparent and resourceful can give you the tools you need to leave a lasting impact on patients.
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Owning the Responsibility of Leading “Human-First” with Annette Walker
09/21/2022
Owning the Responsibility of Leading “Human-First” with Annette Walker
Welcome to Season 2 of Moment’s Move Us. To kick us off, we are joined by one of Modern Healthcare’s for 2019, . Annette is President of , and sees herself as a steward of the organization. She says her purpose is to build the business to make opportunities for others. In this episode, Annette shares her visionary strategy and discusses how leaders can create a legacy of positive impact. As you listen, you’ll learn how to find the balance between vulnerability and strength and hear about the power of resilience.
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