loader from loading.io

0263: Ditch the Drama at Your Salon, with Alex Dorr!

Beyond The Technique Podcast

Release Date: 07/01/2019

0723: It's Never Too Late to Change Your Standards and Set New Goals show art 0723: It's Never Too Late to Change Your Standards and Set New Goals

Beyond The Technique Podcast

You don’t have to wait for a new year to reevaluate your life, raise your standards, and pursue meaningful new goals. In this episode, Kati explores seven key areas of well-being—financial, career, family, social, physical, intellectual, and spiritual—and explains how to determine which deserve your greatest focus in this season. Drawing from her personal transformation, she shares why lasting change requires burning the ships, establishing nonnegotiable routines, eliminating distractions, and intentionally choosing what to say yes and no to. You’ll be encouraged to envision the person...

info_outline
0722: Creating Space to Be Sugared and Bronzed show art 0722: Creating Space to Be Sugared and Bronzed

Beyond The Technique Podcast

What began as a side hustle in a Santa Monica apartment has grown into SUGARED + BRONZED, a nationally recognized beauty brand with 50 corporate-owned locations. Co-founder and president Courtney Claghorn shares how an unwavering focus on client comfort, strategic locations, intentional hiring, and disciplined spending helped turn a simple solution into a scalable business. She also reveals what salon and spa owners should consider before expanding, from market demographics and operational capacity to real estate, construction, funding, and potential cannibalization. Tune in for an honest,...

info_outline
0721: What Stylists Need to Do When they Start Behind-The-Chair show art 0721: What Stylists Need to Do When they Start Behind-The-Chair

Beyond The Technique Podcast

Building a successful beauty career starts with putting in the time, gaining experience, and making yourself available when clients need you most. In this episode, Kati shares why new stylists and service providers should embrace model calls, volunteer opportunities, advanced education, networking, and consistent social media marketing. You’ll learn how repetition strengthens your craft, relationships create unexpected opportunities, and early effort can lead to greater freedom later in your career. Tune in to discover the practical steps you can take now to build a loyal clientele and...

info_outline
0720: Manage Your Team More Efficiently show art 0720: Manage Your Team More Efficiently

Beyond The Technique Podcast

Managing your salon team shouldn’t require juggling group texts, emails, social media, and multiple apps. In this episode, Kati welcomes Salon Symphony founder Antonio Stanley to share how his all-in-one platform brings team communication, training, events, goals, tasks, resources, onboarding, and more into one organized space. Discover how leading salon brands are using technology to strengthen communication, simplify operations, improve recruiting, and keep everyone on the same page as they grow. If you’re ready to eliminate communication chaos and manage your team more efficiently, this...

info_outline
0719: Pressure Is A Privilege Until It Isn't show art 0719: Pressure Is A Privilege Until It Isn't

Beyond The Technique Podcast

Pressure can sharpen your focus, strengthen your performance, and inspire growth—but when it becomes constant, it can threaten your health, relationships, and leadership. In this episode, Kati shares lessons from her own transition out of salon ownership while exploring how anxiety, stress, fear, overwhelm, and pressure affect salon and spa leaders. You’ll learn why pressure paired with adequate resources creates a healthy challenge, while pressure without enough preparation, recovery, support, or time becomes a threat. Walk away with a practical framework for recognizing your limits,...

info_outline
0718: Get this Conversation Right show art 0718: Get this Conversation Right

Beyond The Technique Podcast

AI is transforming the front desk, and salon and spa owners can now deliver immediate, personalized support without overwhelming their teams. In this episode, conversation designer Jyoti Iyer introduces Brook, a virtual assistant that manages calls, texts, website chats, appointment bookings, and client requests—even after hours. Discover how the right AI can eliminate voicemail, prevent missed opportunities, reduce booking friction, and provide measurable insight into your return on investment. You’ll also learn what to look for when choosing an AI platform and how this technology can...

info_outline
0717: Your Weaknesses are Strengths Abused show art 0717: Your Weaknesses are Strengths Abused

Beyond The Technique Podcast

Your greatest weakness may actually be one of your greatest strengths—simply overused, misused, or applied in the wrong context. In this episode, Kati explores how qualities like communication, confidence, loyalty, optimism, decisiveness, and adaptability can create powerful results but also damage trust and relationships when left unchecked. You’ll learn a practical four-step process to name, notice, neutralize, and redirect these behaviors with greater self-awareness and emotional intelligence. Whether you lead a salon, spa, med spa, or simply want to grow personally and professionally,...

info_outline
0716: Stay Humble, Thirsty, and Strong! show art 0716: Stay Humble, Thirsty, and Strong!

Beyond The Technique Podcast

In this inspiring episode, Kati sits down with salon owner and educator Kelley Martell to explore her 22-year journey of creativity, resilience, and continual growth in the beauty industry. Kelley shares why salon owners must remain humble, stay present with their teams, and recognize the talent and fresh perspectives emerging from today’s newest hairstylists. She also encourages beauty professionals to pursue education, overcome imposter syndrome, embrace opportunities, and remember that success reflects the effort invested in mastering their craft. From navigating serious health challenges...

info_outline
0715: Focus on What's Right show art 0715: Focus on What's Right

Beyond The Technique Podcast

Your brain is wired to notice problems, but constantly focusing on what’s wrong can stall progress, exhaust leaders, and create a fearful salon or spa culture. In this episode, Kati explores the difference between pessimism, blind optimism, and realistic optimism—and shares how effective leaders face the facts, focus on what they can control, and believe improvement is possible. You’ll learn how to interrupt negative thought patterns, recognize harmful “absolute language,” celebrate meaningful wins, and expect solution-minded leadership from your team. Walk away with practical...

info_outline
0714: Which Enneagram Are You? show art 0714: Which Enneagram Are You?

Beyond The Technique Podcast

What if understanding why you lead the way you do could transform how you connect with your team? Certified Enneagram coach and salon owner Jennifer Culverhouse reveals how the Enneagram goes beyond surface-level behaviors to uncover the motivations, strengths, fears, and patterns driving each of us. Discover how greater self-awareness can help salon and spa owners navigate conflict, appreciate different personalities, and recognize when their greatest strengths become leadership blind spots. You’ll walk away encouraged to move beyond autopilot, lead with conscious intention, and view the...

info_outline
 
More Episodes

There is a reason drama is taking up over two hours per day of your attention, and the long-term effects aren’t great. But today, there’s hope! Join Alex for a deep look as to why we have drama, what we can do to reset our mind to think with a reality-mindset, and how we can avoid getting enthralled—and even help others avoid getting into workplace drama. You don’t want to miss this episode!

Click the link below to register for our next class!

Company-wide Compensation without Losing You’re A$$ets!

 

Are you wondering how to create a commission structure for your stylists without giving away the farm? Or, how do you know what to pay a full-time salon manager based on your salon's revenue? Join our online class to see how we've created a plan for compensation [WITH BENEFITS] that:

* pays the owner six figures 
* pays better than other brand-name retailers
* leaves a six percent profit margin so your business is worth buying someday. 
* doesn't discourage TEAM (in fact, we will prove that it IS possible to pay commission and have a thriving TEAM culture!) 

Make sure you and your leadership team join this one!

 

OUR INSTAGRAM

https://www.instagram.com/beyondthetechnique/

https://www.instagram.com/katiwhitledge/

https://www.instagram.com/meetyourstylist/

https://www.instagram.com/be_inspired_salon/

 

BECOME A MEET YOUR STYLIST SALON!

https://www.meetyourstylist.com/

 

HERE’S THE LINK TO OUR PRIVATE GROUP PAGE!

https://www.facebook.com/groups/370912749922331/

 

OUR COMPANY WEBSITES

http://www.beyondthetechnique.com/

https://www.meetyourstylist.com/

http://www.beinspiredsalon.com/home.aspx

http://www.katiwhitledge.com/

 

BUY OUR BOOK!

Build Your Best Team This Year


CHECK OUT ROSY SALON SOFTWARE!

https://www.rosysalonsoftware.com/free-trial?referrerCode=bangs845

 

CONTACT BEAUTY BACKBONE!

https://beautybackbone.com/product/beauty-backbone-education-system/

 

ALEX’S RESOURCES

BOOKS:

Reality-Based Leadership (for leaders)

https://reality-based-leadership.myshopify.com/collections/books/products/reality-based-leadership-book

 

Reality-Based Rules of the Workplace (core mindset to be happy and successful regardless of circumstances in life)

https://reality-based-leadership.myshopify.com/collections/books/products/reality-based-rules-of-the-workplace-book

 

No Ego (how to operate a drama-free salon and lead teams beyond ego)

https://reality-based-leadership.myshopify.com/collections/books/products/no-ego-book

 

FULL Reality-Based Leadership Podcast overview:

Itunes:

https://podcasts.apple.com/us/podcast/full-overview-of-the-reality-based-leadership-philosophy/id1375784986?i=1000415116442&mt=2

 

Spotify:

https://open.spotify.com/episode/3Pr05S7Fo8QPjxyahaZ8hW

 

Google Play:

https://play.google.com/music/listen?u=0#/ps/Iw2ilkr3t4rjt25n6k2zzz6n3ee

 

TOOLS:

Edit Your Story (reduces stress in the moment)

https://www.youtube.com/watch?v=mXLIzgjKrUw&feature=youtu.be

 

Leaders can introduce the cost of drama using the Employee Value Equation Self-Assessment:

https://www.realitybasedleadership.com/wp-content/uploads/2015/08/2018-Employee-Value-Equation.pdf

 

CONNECT WITH ALEX:

Learn more about Alex and Reality-Based Leadership or hire him to come speak to your teams.

https://www.realitybasedleadership.com/meet-our-team/alex-dorr/

 

Facebook | Twitter Instagram YouTube | Podcast