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Episode 35: AI + Ethics, Google Playing with Search Results, and a Note from the Mailbag

The Killing IT Podcast

Release Date: 11/26/2019

Episode 130 - Apple Pay (Again) and Employee Productivity in Remote Work show art Episode 130 - Apple Pay (Again) and Employee Productivity in Remote Work

The Killing IT Podcast

Question of the day: What is a sandwich? Topic 1: Apple Pay . . . Again The headline says Apple lost … but the article makes it clear that Epic is the one who is disappointed and is appealing. Let see: Epic violated their agreement and owes Apply $3.5 Million. But Apply can’t have those kinds of agreements going forward. And Apple’s not a monopoly. Seems confusing, but it does mean there will be other options to pay for in-app purchases on AppStore apps to work around Apple. But Epic still doesn’t think that is enough. Let the lawyer games begin. Link:   Topic 2: Microsoft Study...

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Episode 129 - CISA Weighs In - Good or Bad? show art Episode 129 - CISA Weighs In - Good or Bad?

The Killing IT Podcast

Topic 1: CISA Guidelines for MSP Clients Like it or not, the US Government has defined Managed Services, and published guidelines for your clients and prospects to evaluate you! We expect a lot of heat - and maybe some light - to come out of this document. Related Links: -   -   Topic 2: Forcing options to Apple Pay and Google Pay In the continuing saga of Apple (and others) forcing app developers to use their pay systems, the government of South Korea has decided that Apple and Google cannot force game makers and others to use only their payment gateways. This is, of course, the...

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Episode 128 - Gartner's Latest Hype for Emerging Tech and more show art Episode 128 - Gartner's Latest Hype for Emerging Tech and more

The Killing IT Podcast

Topic 1: Gartner's Latest Hype Cycle - Emerging Technology How can you use Gartner's research in your business? Does it matter if truly useful changes are at least two years out? Gartner Hype cycle graphic:   Topic 2: AI for Changing Accents Is this cool? What are the best uses for it? And, as always, we dig into the ethical use of AI. There are clearly some benefits for folks with hearing issues or rare spoken dialects. As always, good-vs-bad depends on what people do with the application.   Topic 3: Impact of Remote Collaboration on Business Travel This topic will continue for...

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Episode 127 - Immutable Storage, Shadow IT, and Extra-Large Micro-Processors show art Episode 127 - Immutable Storage, Shadow IT, and Extra-Large Micro-Processors

The Killing IT Podcast

Topic 1: Change the storage to change ransomware? Can you create storage that cannot be changed? Is ransomware-free data storage possible . . . and right around the corner? Related Link:   Topic 2: Shadow IT: Is it Real? Not real? Are you the shadow IT? Does it really just mean outsourced IT? And that leads us to ask, is the conversation about shadow IT really just a conversation for really large companies? Related Link:   Topic 3: A New Chip Cluster Will Make Massive AI Models Possible Cerebras says its technology can run a neural network with 120 trillion connections—a hundred...

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Episode 126 - Privacy, Supply Chains, and Industry Trends show art Episode 126 - Privacy, Supply Chains, and Industry Trends

The Killing IT Podcast

Topic 1: Apple Privacy Revisited We talked about this last week. Well, so did everyone else. Apple introduced a new technology to screen for child pornography . . . and a spirited debate has ensued. Last week the Killing IT guys weighed in on the topic and now we want to revisit the ongoing debate and address some of the concerns about the “slippery slope” and the “permission” to access data on personal devices. Including some new twists on CSAM Screening Technology.   Topic 2: Evolution in Supply Chain Management Toyota is famous for revolutionizing supply chain management,...

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Episode 125 - Drone Delays, Data Misuse, and Apple Privacy show art Episode 125 - Drone Delays, Data Misuse, and Apple Privacy

The Killing IT Podcast

Topic 1: Drones.. May not be coming. We've been ushering drones for years. But where are they? Why in the age of the drone advancing so slowly? Amazon is slowing things down a bit.   Topic 2: What should the penalty be for data misuse? Data misuse is a growing topic. In addition to the recent Supreme Court case, we're seeing companies make pre-emptive moves to make sure employees are not accessing data they have access to. This is a potentially huge issue for IT service providers. After all, we touch lots of client data, and our employees need to keep their eyes to themselves.   ...

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Episode 124 - AI Marketing and Bias, Boards and Cybersecurity, and Detecting Deep Fakes show art Episode 124 - AI Marketing and Bias, Boards and Cybersecurity, and Detecting Deep Fakes

The Killing IT Podcast

Topic 1: The Disconnect Between Marketing, AI, and Reality AI is awesome . . . until it's not. We look at the need for transparency with AI data. How do you challenge AI bias in court? Should IA data be used in legal cases? Most importantly, how do YOU make money helping your clients with AI?   Topic 2: Board Incentives and Cybersecurity How should (could) boards of directors stay up to date on cybersecurity? Is it even possible for boards to stay up to spec if it's not their primary area of expertise? How can boards do something to gain the knowledge they need for corporate governance?...

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Episode 123 - Alternative solution stacks, Work-life balance, and QR code privacy show art Episode 123 - Alternative solution stacks, Work-life balance, and QR code privacy

The Killing IT Podcast

Topic 1: Why is there derision for "alternative" solution stacks? Dave asks . . . why do people like to put down Chromebooks and Macs? Do they actually love their Windows-centric world? We have fun, and we hope we make some points worth considering in a modern world. Link:   Topic 2: Forget work/life balance: Now get back to work. Last week, Mary Erdoes (chief executive officer of JPMorgan Chase asset and wealth management business) laid it on the line: If you want to be successful in the world of banking, you should expect to work 12-hour days, six days a week. Period. Her argument is...

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Episode 122 - China Takes on Cybersecurity; TikTok Resumes; and Undisclosed Facial Recognition show art Episode 122 - China Takes on Cybersecurity; TikTok Resumes; and Undisclosed Facial Recognition

The Killing IT Podcast

Topic 1: The Impact of China on the Cybersecurity Industry & Data Protection China was on both sides of the cybersecurity story last week. On one hand, they were accused by the whole world of orchestrating the attack on Exchange servers. On the other hand, they starting cracking down on cybersecurity internally. This also has direct implications for US companies selling into China. What will be the impact of these moves on the US security market and our domestic business operations? Links:     Topic 2: Another New Application for Video: TikTok Resumes TikTok had introduce a...

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Episode 121 - RIP RMM? NP Tires. And shorter work weeks. show art Episode 121 - RIP RMM? NP Tires. And shorter work weeks.

The Killing IT Podcast

Topic 1: Revising RMM - Ready for Disruption? Question - Is the problem super sophisticated and difficult or crazy simple and easy? We summarize a few arguments as well as look at the next topic: IOS. One of us is ready to drop RMM; one is not; and the tie goes to . . .. Links:     Topic 2: Next Generation of Tires . . . on a 3D printed shuttle bus This one's a fun story about several future-facing technologies working together. First question: Why did it take 120 years to make airless tires that work? Second question: Can we see what this means for the future of the support...

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More Episodes

Everything this week is related to AI and ethics.

Topic 1:

Follow-up on Episode 33 - AI ethics across cultural boundaries.

Karl: “China will call it protecting our culture.”

Ryan said: “Crossing geographic boundaries is one things, but crossing cultural boundaries is another.”

So, how do we address cultural norms and ethics in a worldwide discussion. Business ethics and laws are different everywhere, yet we practice economic relationships without boundaries.

What should we be discussing here? We have thoughts.


Topic 2:

More ethics. The Wall Street Journal had a long article addressing the fact that Google is messing with search results to fit corporate needs and political biases.

Google has more than 90% of the worldwide search traffic. They made about 500 changes to their search algorithm in 2010. And about 2400 in 2017, and 3200 in 2018. That's a lot of changes! Most of them are in response to some kind of request.

It turns out, Google’s super-secret algorithm favors big companies over small companies; favors eBay and other large advertisers; and favors already-big web sites over lesser-known web sites.

Google also works hard to crafting “knowledge panels” in order to keep you on their site. AND they change the results of auto-complete in an attempt to be politically correct and less divisive.

Related Link:
https://www.wsj.com/articles/how-google-interferes-with-its-search-algorithms-and-changes-your-results-11573823753

Related topic: AI is male biased
https://www.nytimes.com/2019/11/15/technology/algorithmic-ai-bias.html

Note: Update. In the days after this posted, Google’s “Top Stories” included links to articles refuting the WSJ post. :-)


And now for the Mail Bag . . .

Topic 3: Listener Joe asked our thoughts on companies that negotiate - or pay off - ransomware.

Should you (and your clients) negotiate with ransomware criminals? Should you engage a company to negotiate for you? What's "right" and what are the best practices.

Related ProPublica story on this topic:

https://features.propublica.org/ransomware/ransomware-attack-data-recovery-firms-paying-hackers/

 

:-)