Negative Feedback Can't Hurt You with Dr. Ricardo Mitrani (DHP275)
The Very Dental Podcast Network
Release Date: 01/17/2020
The Very Dental Podcast Network
Alan reflects on the fine line between clinical intuition and cognitive bias. Sparked by a failed trivia question about SpongeBob SquarePants, Alan dives into the psychology of decision-making, exploring Daniel Kahneman’s "fast vs. slow" thinking and the pitfalls of confirmation bias. Drawing on 30 years of dental practice, he discusses how "gut feelings" are often just highly trained pattern recognition for common ailments like decay and pulpitis. However, he issues a cautionary tale for practitioners: while your gut is an excellent compass to get you into the ballpark of a diagnosis,...
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You're missing 33% of incoming calls at your office. That's a huge deal. But what if there was a simple way to make sure you miss NONE of them? In this episode of the Very Dental Podcast, recorded live at Voices of Dentistry 2026, Alan sits down with dentist-turned-entrepreneur Dr. Deren Flesher. Deren shares his journey from clinical practice to the administrative side of the industry, detailing how his "entrepreneurial itch" led to the creation and sale of Modento and his latest venture, Aero Dental. The two dive deep into the "missed call" epidemic in dental practices and how AI-driven...
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In this "Classics" episode, Alan sits down with Dr. Gregg Kinzer at the 2022 Spear Summit to discuss the long-awaited return of in-person dental education. Gregg shares his excitement about the palpable energy of live meetings and gives us a behind-the-scenes look at how he curates the world-class speaker lineup for the Summit. The conversation dives deep into the philosophy of "Spear Interactive," a residency-style educational model designed to help clinicians master treatment planning through scientific skepticism and literature evaluation. From playful "text-thread-style" debates on stage...
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Alan dives into the rejuvenating power of a tech refresh in the dental operatory. After a brief detour discussing the bittersweet postseason fate of the Miami University Redhawks basketball (they made it!), the focus shifts to a trio of "new toys" that have transformed his clinical workflow. The centerpiece is the installation of the Zumax OMS 2050 microscope, which Alan credits with finally removing the ergonomic and software barriers to becoming a full-time microscope dentist. He breaks down the benefits of a compact head, improved wall-mounting strategies, and the game-changing...
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Alan sat down with Dr. Matt Burton to talk shop in a "swanky" new Chicago Dental Society podcast lounge that's a far cry from the usual exhibit hall floor. Matt shares the latest evolution of the Quad Matrix System, detailing how a few "minor" tweaks to wedge angles and material firmness are making a massive difference in clinical predictability. Between the deep dives into dental engineering, the conversation takes several hilarious detours—ranging from the high-speed, contempt-filled experience of Chicago taxi rides to the traumatic sight of a mascot (Hadley the dog) with its...
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"If people don't value dental health, I don't care if it's free. They're not doing it." — Dr. Frank Spear In this "Very Dental Classics" throwback episode Alan sits down with the legendary Dr. Frank Spear at the 2022 Spear Summit. Recorded in the quiet moments of the exhibit hall, the duo explores the evolution of the Summit from a small faculty gathering into a global "family reunion" for the dental community. Dr. Spear shares personal reflections on the state of dental education post-pandemic and his own journey as a "dental dad," but the heart of the discussion lies in...
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Alan reflects on the grogginess of "springing forward" and why he’s perfectly content being a "bad influencer" in an era of highly curated dental content. He dives into a major equipment refresh at his practice. New scope, new scanner cart and some new handpiece tubing should make for a cool week. The heart of the episode explores the contrast between his "authentic" feed of horses, cats, and mountain bikes and the professional "shoot days" of high-level influencers that take the job of "influencer" more seriously. Ultimately, Alan reminds listeners to stay mindful of the "sell" behind...
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In this episode of the Very Dental Podcast, Alan sits down with Dr. Tiana Hall at the 2026 Voices of Dentistry meeting in Gilbert, Arizona, to explore the unique world of correctional dentistry. Tiana shares her transition from private practice and volunteer work to her current role as a prison dentist in Utah, explaining how the move helped her navigate professional burnout by trading administrative stress for a predictable schedule and a collaborative medical environment. The conversation dives into the clinical and logistical realities of working behind bars, from managing patient security...
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Today's Very Clinical Throwback episode brings us back to November 2023 with Kevin and Zach at their very best answering scenarios with a voluminous "Ask Us Anything" mailbag. The duo balances clinical expertise with their signature banter, covering everything from the Cleveland Browns' defense to the ethics of stealing hotel cookies for $20. On the clinical side, they tackle the philosophy of material selection—discussing when to switch bonding agents and the trap of "marketing innovation"—alongside a deep dive into implant systems and the diagnostic "game-changer" that is the cone beam....
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Alan balances the local charm of a family trip to the with the heavy, often unspoken emotional realities of a "mom-and-pop" dental practice. After braving the Michigan winter to celebrate his son's 16th birthday, Alan dives into the complex feelings that arise when a long-time, difficult patient appears in the obituaries. He explores the "bell curve" of patient relationships—from the favorites who brighten the schedule to the "10%" whose withering gazes cause genuine dread. The episode serves as a candid call to action for dental professionals to embrace brave, blunt conversations and...
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Jason and Alan are joined again by Dr. Ricardo Mitrani to talk about building a team! Some of the highlights:
- What is the Pride Institute and why are they now a part of Spear Education?
- What can you learn from an 83 year old dentist that's trying to put together a cohesive, caring and efficient team after losing most of this team to retirement?
- What was it like to live in the shadow of a family member in the profession?
- What kind of markers do we use to indicate expertise in our profession's leaders? How important are they?
- How to use your vulnerability to improve
- How can you use negative feedback to make you better?
- Who needs therapy? Maybe everyone?
- How do you justify feedback from a partner or team member who is younger or "less qualified?"
- Intention is everything when it comes to negative feedback
- How do you deliver negative feedback? How can you make it a positive experience?
- What does a speaker do with a "tough crowd?"
Some links from the show:
3D printing party in Richmond, VA on April 17-18th!
Behind the Smiles podcast with Dr. Gina Dorfman
It's time to sign up for VoD (January 24-25th at the Hilton Scottsdale Resort and Villas
The Voices of Dentistry is next freaking week! We have an amazing speaker line up, some very exciting exhibitors and the best party in all of dentistry! Go check it out and register at www.voicesofdentistry.com!
The Dental Hacks Nation closed Facebook group has 28,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember…if you don’t have anything “dental” on your FB page, we might decline your membership request. So IM the group or email us at info@dentalhacks.com!
HACKY NEW YEAR from the Dental Hacks and our friends at YAPI! YAPI is offering it's special Dental Hacks Nation deal of $200 off at dentalhacks.com/YAPI using coupon code "HACKS200." Plus, if you buy in January 2020, you'll get a $100 Amazon Gift Card! So HACKY NEW YEAR to you! YAPI...it’s a funny name but serious software!
Dr. Buddy Mopper is a giant in cosmetic dentistry. He basically created cosmetic bonded dentistry and he is still teaching! His legendary course "Catch the Composite Wave: and Surf its Potential" is coming up on May 7-8, 2020 at Cosmedent's Center for Esthetic Excellence in downtown Chicago! Not only will you get a bunch of face time with Dr. Mopper, you'll also get to work with the one and only Dr. Dennis Hartlieb! If you want to do esthetic composite, this is where you should start! Check it out at dentalhacks.com/Buddy!
Go Hack Yourself
Jason: Roland Go: Livecast
Alan: Vivobarefoot Ababa leather shoes
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