Negative Feedback Can't Hurt You with Dr. Ricardo Mitrani (DHP275)
The Very Dental Podcast Network
Release Date: 01/17/2020
Very Clinical: The Bad CE Stand-Up Tour with Dr. Erin Elliott and Dr. Tim Anderson
The Very Dental Podcast Network
This throwback episode of the Very Clinical podcast features hosts Zach and Kevin discussing the value of continuing education (CE) with special guests Dr. Erin Elliott and Dr. Tim Anderson! They share amusing anecdotes about their worst CE experiences, including a condescending lecturer and courses that didn't deliver on their promises. The conversation then shifts to a more positive outlook, focusing on modern dental practices. Dr. Elliott, a sleep apnea expert, and Dr. Anderson, a 3D printing specialist, highlight the importance of team-driven growth and how live, interactive courses...
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AME: Let Them Say No
The Very Dental Podcast Network
Alan reflects on his 27 years in dentistry, revealing how his past struggles with addiction and a conservative approach to treatment planning have impacted his practice. He admits he often defaults to a "watch-and-wait" approach in gray-area cases, feeling a need to save patients money or fearing they will say no to treatment. He worries this may lead to more complex and expensive procedures down the road, benefiting neither the patient nor his business. Alan challenges himself to be more assertive in presenting a full range of treatment options, allowing patients to make their own decisions....
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Very Dental: What is an Expert with Dr. Matt Standridge
The Very Dental Podcast Network
Alan is once again joined by Dr. Matt Standridge. The episode was recorded live at a Voices of Dentistry event following Matt's presentation on "Simplified Smile Design." Matt and Alan explore how a person becomes an expert, from their beginnings on forums like Dentaltown to Matt's current role as an industry educator. They discuss the difference between genuine experience and the illusion of expertise created by social media, and how both can impact the way dentists learn. Matt shares valuable lessons learned from his own journey, including the importance of setting boundaries and the value...
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Very Clinical: How to Make a Trial Smile with Dr. Allie Frounfelter
The Very Dental Podcast Network
In this episode of the Very Clinical Podcast, hosts Zach and Kevin chat with guest Dr. Allie Frounfelter about digital dentistry and the process of creating "trial smiles." Allie, a self-proclaimed "trial smile queen," details the steps of designing, 3D printing, and fitting a temporary smile for patients so they can preview their results before committing to treatment. She explains the benefits of this modern approach, including improved patient confidence and better-fitting temporary restorations, which leads to healthier gums. Allie also discusses the shift in dentistry toward more...
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AME: The Customer Service Curve
The Very Dental Podcast Network
Alan shares his frustrating experience with AT&T's poor customer service after his office's phones went down. The ordeal leads him to develop a theory about the inverse relationship between demand for a service and the need for excellent customer service. He explains that businesses like AT&T, which provide essential services with high demand and low-elasticity, can get away with poor service because it's difficult for customers to switch. On the other hand, professions like dentistry, which operate in a more competitive market, must provide great service to retain patients. Al's...
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Brain Trust: Yes Tacos, No Hygiene?
The Very Dental Podcast Network
Alan brings together Dr. Lance Timmerman and Dr. Brady Smith for a lunch conversation at VoD Lite 2025. The trio discuss the unique, small-scale nature of the event, which was planned just three weeks beforehand and features a food truck instead of a hotel's expensive catering. Lance and Brady talk about their professional lives, including their pride in their respective hometowns' (Seattle and Portland) high poop-on-the-streets-per-capita and their mutual surprise at the high cost of a hard-boiled egg at hotels. They also delve into their unconventional dental practice models, with Lance...
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Very Clinical: Dr. Allie Frounfelter is the Queen of Trial Smiles
The Very Dental Podcast Network
Zach and Kevin welcome Dr. Allie Frounfelter to discuss her innovative approach to cosmetic dentistry using Trial Smiles. Dr. Frounfelter shares her journey from a high-volume "bread and butter" dental practice to a more balanced and fulfilling one, emphasizing the importance of slowing down to speed up. The episode details the step-by-step process of creating and using a 3D-printed resin shell, or Trial Smile, to help patients visualize their potential new smile. Dr. Frounfelter also highlights the importance of incorporating the entire dental team in the process and discusses how this...
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AME: Sealants, Schmealants
The Very Dental Podcast Network
Alan argues that dental sealants should be treated more like restorations rather than simple preventive measures. He critiques the common practice of placing sealants without preparing the tooth, which he believes can lead to failure and hidden decay. Instead, he details his own protocol, which involves using a bur to open up and clean out the deep grooves of the tooth, often discovering stain, decalcification or even decay. He then fills these prepped grooves with a glass ionomer material. Alan asserts that this more involved approach results in a highly durable, decay-resistant solution...
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Very Dental: Adam on AI with Adam McWethy
The Very Dental Podcast Network
Alan welcomes his friend Adam McWethy back to the Very Dental podcast! Recorded in person at the 2025 Voices of Dentistry pop up event in Arizona, Adam drops in to talk about his new company, The Leadership Thread. The Leadership Thread works with specialist practices to achieve growth and life balance by taking control of their careers. Adam and Al explored how AI is poised to change the way dentists handle a variety of tasks, from documenting treatment to managing patient relationships. Adam discussed several ways that AI can dramatically reduce the time specialists spend writing...
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Very Clinical: Invisalign Hype vs. Reality with Dr. Craig Harder
The Very Dental Podcast Network
In this "throwback" episode recorded live at Voices of Dentistry 2023, hosts Kevin and Zach are joined by guest Dr. Craig Harder to debate and discuss dental myths and tips. The main topic of conversation is the dental myth that Invisalign is a great value for dentists. Craig argues that Invisalign is not a good value because it eats up a significant portion of the fee, especially for dentists who don't do a high volume of cases and therefore don't qualify for discounts. Kevin, a high-volume provider, counters that the value of Invisalign is not just in the cost per case but in its powerful...
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Jason and Alan are joined again by Dr. Ricardo Mitrani to talk about building a team! Some of the highlights:
- What is the Pride Institute and why are they now a part of Spear Education?
- What can you learn from an 83 year old dentist that's trying to put together a cohesive, caring and efficient team after losing most of this team to retirement?
- What was it like to live in the shadow of a family member in the profession?
- What kind of markers do we use to indicate expertise in our profession's leaders? How important are they?
- How to use your vulnerability to improve
- How can you use negative feedback to make you better?
- Who needs therapy? Maybe everyone?
- How do you justify feedback from a partner or team member who is younger or "less qualified?"
- Intention is everything when it comes to negative feedback
- How do you deliver negative feedback? How can you make it a positive experience?
- What does a speaker do with a "tough crowd?"
Some links from the show:
3D printing party in Richmond, VA on April 17-18th!
Behind the Smiles podcast with Dr. Gina Dorfman
It's time to sign up for VoD (January 24-25th at the Hilton Scottsdale Resort and Villas
The Voices of Dentistry is next freaking week! We have an amazing speaker line up, some very exciting exhibitors and the best party in all of dentistry! Go check it out and register at www.voicesofdentistry.com!
The Dental Hacks Nation closed Facebook group has 28,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember…if you don’t have anything “dental” on your FB page, we might decline your membership request. So IM the group or email us at [email protected]!
HACKY NEW YEAR from the Dental Hacks and our friends at YAPI! YAPI is offering it's special Dental Hacks Nation deal of $200 off at dentalhacks.com/YAPI using coupon code "HACKS200." Plus, if you buy in January 2020, you'll get a $100 Amazon Gift Card! So HACKY NEW YEAR to you! YAPI...it’s a funny name but serious software!
Dr. Buddy Mopper is a giant in cosmetic dentistry. He basically created cosmetic bonded dentistry and he is still teaching! His legendary course "Catch the Composite Wave: and Surf its Potential" is coming up on May 7-8, 2020 at Cosmedent's Center for Esthetic Excellence in downtown Chicago! Not only will you get a bunch of face time with Dr. Mopper, you'll also get to work with the one and only Dr. Dennis Hartlieb! If you want to do esthetic composite, this is where you should start! Check it out at dentalhacks.com/Buddy!
Go Hack Yourself
Jason: Roland Go: Livecast
Alan: Vivobarefoot Ababa leather shoes
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