Negative Feedback Can't Hurt You with Dr. Ricardo Mitrani (DHP275)
The Very Dental Podcast Network
Release Date: 01/17/2020
The Very Dental Podcast Network
Alan welcomes back CAD-Ray's Damien Bonner to demystify the rapidly evolving world of chairside 3D printing and digital restorative workflows. The two kick off the conversation with a lighthearted look at phishing scams targeting clinicians before diving into CAD-Ray's scanner lineup, including the Shining 3D Elf and Elite. Damien breaks down the new Shining 3D Ceramix Nano restorative printer, comparing its compact footprint, built-in curing, and $6,000 price tag to existing systems like the SprintRay Midas. They also tackle the major shifts in software licensing—highlighting Exocad’s new...
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In this throwback episode of the Very Dental Podcast, Alan sits down with his long-time friend and dental school classmate, Dr. Bart Schultz, for a wide-ranging, candid conversation that blends nostalgia with clinical reality. Celebrating their entry into the 50-year-old club, the duo reflects on the evolution of their careers from green, baby-faced associates to seasoned clinicians. They swap unforgettable stories from the trenches, ranging from a "barbaric" old-school practice that recycled extracted teeth as autograft pontics to the historical misuses of Miracle Mix as a permanent...
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Alan discusses the distinct economic realities of general dentistry, focusing on why the industry relies almost exclusively on a traditional flat-fee structure rather than complexity-based or hourly pricing. While individual clinical procedures exist on a vast continuum—ranging from effortless five-minute wins to grueling, unpredictable clinical nightmares—general practitioners routinely charge the exact same fee for both extremes. Alan breaks down how profitability structurally relies on "the averages," where highly efficient, straightforward procedures inevitably subsidize the...
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Alan welcomes Erez Druk, the co-founder of Freed.ai, and returning guest Dr. Giles Damron to explore how artificial intelligence is revolutionized clinical documentation. Giles shares his firsthand experience of using Freed’s AI-scribing software over the last two years to write thorough, accurate, and highly detailed dental notes in a fraction of the time. Erez dives into the heartwarming origin story of Freed—which began as a tool to help his family medicine physician wife fight burnout—and explains how the technology seamlessly filters out dental operatory noise, handles multiple...
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In this throwback episode, Kevin and Zach feature Dr. Chris Salierno talk about the real-world operational realities of implant dentistry. Moving past the textbook "before and after" presentation, Chris shares valuable lessons learned from his early residency clinical errors, examining how aesthetic, functional, and hygienic complications ultimately shape a successful final restoration. The conversation highlights the value of beginning with the end in mind and showcases the practical workflows of the Neoss implant system, demonstrating how a streamlined design and smart component features can...
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Alan gets real about a major pet peeve that’s been festering on his Instagram feed: the rise of the "sobriety influencer." Celebrating over 24 years of clean time himself, Alan breaks down why the highly curated, aesthetic world of online recovery culture—full of sunny morning routines, mocktails, and six-month "experts"—feels completely detached from the gritty, anonymous reality of church basements and smoky bingo halls. He then flips the camera onto the dental world, revealing the exact same "pink cloud" script being run by young, inexperienced dental influencers. From flawless...
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This episode of the Very Dental podcast is actually a terrific throwback to the Dental Hacks days! Step into the time machine as Al and Jason welcome Dr. Steve Ratcliff from the boardrooms overlooking the impressive Spear Education auditorium. This candid conversation delves into Dr. Ratcliff's early days at Spear, his role in developing their revolutionary study club modules, and the philosophy behind "layered learning." But this episode goes far beyond dentistry! Dr. Ratcliff opens up with incredible vulnerability about his past, including his firing from an oral surgery residency due to...
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In this throwback episode from the 2023 Voices of Dentistry summit in Scottsdale, Arizona, Kevin and Zach sit down with "Papa Randy" himself, Dr. Randy Houska. The South Dakota solo practitioner shares his rogue dental journey before diving deep into classic patient myths—including the persistent tale of babies "sucking the calcium" out of a mother's teeth and wisdom teeth causing orthodontic relapse. Plus, Dr. Houska delivers a pro tip on dealing with stubborn upper first molars, prompting a great debate on when to walk away for a hygiene check and when to start sectioning. Join the ...
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Alan kicks off the July 4th holiday week by diving into the psychological relief of "hard endpoints" in dentistry. From the binary satisfaction of an extraction to the gamified progress bar of using disclosing solution during hygiene, he contrasts these clean wins with the existential anxiety of restorative work—like chasing deep caries or dropping crown margins on a difficult second molar. But in a twist of ultimate podcasting irony, the dental gods decide to test his philosophy mid-recording. After literally just cementing a crown on a patient with limited opening, Alan returns to the...
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Alan welcomes Beth Parkes, a clinical dental hygienist and educator from Canada, to break down the evolving world of hygiene instrumentation. Beth challenges the common "ultrasonics-to-completion" mindset, advocating instead for a balanced marriage of 80% power scaling and 20% intricate hand instrumentation for optimal tactile feedback. The duo dives into the resurgence of guided biofilm visualization, the absolute game-changer that is the "Vision Butler" (hilariously rebranded as Spandex Advanced in the US) lip and cheek retractor, and the critical metallurgical differences between...
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Jason and Alan are joined again by Dr. Ricardo Mitrani to talk about building a team! Some of the highlights:
- What is the Pride Institute and why are they now a part of Spear Education?
- What can you learn from an 83 year old dentist that's trying to put together a cohesive, caring and efficient team after losing most of this team to retirement?
- What was it like to live in the shadow of a family member in the profession?
- What kind of markers do we use to indicate expertise in our profession's leaders? How important are they?
- How to use your vulnerability to improve
- How can you use negative feedback to make you better?
- Who needs therapy? Maybe everyone?
- How do you justify feedback from a partner or team member who is younger or "less qualified?"
- Intention is everything when it comes to negative feedback
- How do you deliver negative feedback? How can you make it a positive experience?
- What does a speaker do with a "tough crowd?"
Some links from the show:
3D printing party in Richmond, VA on April 17-18th!
Behind the Smiles podcast with Dr. Gina Dorfman
It's time to sign up for VoD (January 24-25th at the Hilton Scottsdale Resort and Villas
The Voices of Dentistry is next freaking week! We have an amazing speaker line up, some very exciting exhibitors and the best party in all of dentistry! Go check it out and register at www.voicesofdentistry.com!
The Dental Hacks Nation closed Facebook group has 28,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember…if you don’t have anything “dental” on your FB page, we might decline your membership request. So IM the group or email us at info@dentalhacks.com!
HACKY NEW YEAR from the Dental Hacks and our friends at YAPI! YAPI is offering it's special Dental Hacks Nation deal of $200 off at dentalhacks.com/YAPI using coupon code "HACKS200." Plus, if you buy in January 2020, you'll get a $100 Amazon Gift Card! So HACKY NEW YEAR to you! YAPI...it’s a funny name but serious software!
Dr. Buddy Mopper is a giant in cosmetic dentistry. He basically created cosmetic bonded dentistry and he is still teaching! His legendary course "Catch the Composite Wave: and Surf its Potential" is coming up on May 7-8, 2020 at Cosmedent's Center for Esthetic Excellence in downtown Chicago! Not only will you get a bunch of face time with Dr. Mopper, you'll also get to work with the one and only Dr. Dennis Hartlieb! If you want to do esthetic composite, this is where you should start! Check it out at dentalhacks.com/Buddy!
Go Hack Yourself
Jason: Roland Go: Livecast
Alan: Vivobarefoot Ababa leather shoes
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