Negative Feedback Can't Hurt You with Dr. Ricardo Mitrani (DHP275)
The Very Dental Podcast Network
Release Date: 01/17/2020
Very Dental: Transparency vs. Tradition and the New Rules of Dental Supplies with George Khoury
The Very Dental Podcast Network
Alan sits down with George Khoury, VP of Enterprise Sales at Net32, to discuss the evolution of the dental supply industry. Drawing on his 30-year career—spanning the early days of digital X-rays at Schick to nearly two decades at Henry Schein—George provides a candid look at why the traditional "high-touch" sales rep model is facing significant pressure. They explore how Net32 functions as a transparent marketplace, empowering independent "mom and pop" practices to access the same pricing advantages and catalog variety as large DSOs. The conversation highlights the shift toward...
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AME Redux: Joint Ventures and the Prophylaxis Problem
The Very Dental Podcast Network
In this throwback episode from 2023 Alan revisits a long-standing "chip on his shoulder": the persistent and often unscientific demand for antibiotic premedication in joint replacement patients. Sparked by his own wife’s hip surgery, Alan dives into the disconnect between evidence-based ADA/AAOS guidelines and the "premedicate for life" culture maintained by many orthopedic surgeons. With his signature wit and candid frustration, he explores the risks of antibiotic resistance, the myth of dental-induced bacteremia, and the awkward "middle man" position patients are forced into when dental...
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AME: Caries Anonymous
The Very Dental Podcast Network
Alan recovers from a Mother’s Day brunch—feeling a bit like a boa constrictor that swallowed a goat—to discuss a profound connection between the worlds of 12-step recovery and clinical dentistry. Drawing on his 24 years of recovery, Alan explores the "spiritual principles" of honesty, open-mindedness, and willingness, and how they apply to patients struggling with rampant tooth decay. He shares a refreshing story of a patient who, instead of blaming "soft teeth" or genetics for runaway caries, took total ownership of his Mountain Dew habit. From the isolation caused by social media to...
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Very Dental: "I Hate Dentists"
The Very Dental Podcast Network
In this special compilation episode of the Very Dental Podcast, Alan explores one of the most universal and uniquely blunt experiences in the profession: the "I hate dentists" phenomenon. Recorded live at the 2026 Voices of Dentistry meeting in Arizona, this episode features a wide-ranging roundtable of perspectives from doctors Eric Applesies, Alex Kantor, Paul Etchison, Tiana Hall, Abe Hoellrich, Mitch Hopkins, Matt Standridge, and Russell Schafer. From comparisons to auto repair and Starbucks to the psychological weight of performing "awake surgery" and navigating societal double standards,...
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VC: The Changing of Very Clinical Minds
The Very Dental Podcast Network
This throwback episode from May 2024 brings together Zach, Kevin and Al for a candid look at how their clinical philosophies have evolved over decades of practice. From the baseball diamonds of the Midwest to the operatory, the guys dive into the "then vs. now" of daily dentistry. They tackle the shift from buried subgingival margins to biology-first placement, the transition from "last resort" handpiece extractions to proactive sectioning, and how digital workflows have turned "hail Mary" saves into predictable, high-level care. It’s a deep dive into the materials, tech, and hard-earned...
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AME: The Evolution of Online Reviews
The Very Dental Podcast Network
Alan explores the shifting landscape of digital reputation, from the "gold rush" era of 2018 to the current state of consumer skepticism and review fatigue. He dives into how online feedback has largely replaced traditional SEO and Yellow Pages for dental marketing, specifically through its influence on the Google "three-pack." He balances his perspective as a practice owner—noting how automated systems like Podium drive high call volumes—against his skepticism as a consumer, highlighting how the system can be gamed through professional reviewers and paid removal services. The episode...
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Group Function: Reflecting on Efficiency with Kate and Brian from Zirc
The Very Dental Podcast Network
Recorded live at the Chicago Midwinter Meeting,Alan is joined by Kate Reinert and Brian Shoberg from Zirc Dental Products to the podcast lounge. The trio discusses the evolving landscape of dental trade shows in the digital age and the enduring value of hands-on continuing education. Brian and Kate introduce Zirc's latest innovation: a double-sided, one-piece soft grip mirror designed to improve visualization, ergonomics, and dental assistant workflow. Kate delves into her specialty of dental office organization and efficiency, sharing "origin stories" from her days as an assistant and...
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AME Redux: Mental Hygiene and the Outrage Machine with Dr. Dawn Grimes
The Very Dental Podcast Network
In this throwback episode Alan and Dr. Dawn Grimes explore the unexpected parallels between physical and mental decluttering. Starting with the simple, visceral satisfaction of a "dump run," the conversation pivots to the "self-administered poison" of modern media. Alan shares his recent transition to a three-day clinical work week and the surprising discovery that has changed his morning routine: the silent commute. By trading outrage-driven podcasts for quiet reflection, he discusses how to combat the "morning scaries" and set a more intentional tone for the day. From the psychology of...
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AME: Polypharmacy, Comfort Food and Bisphosphonates
The Very Dental Podcast Network
Alan gets candid about the "aging practice" and the sobering clinical hurdles of geriatric dentistry. As both he and his long-term patients cross major milestones, Alan explores the dangerous intersection of polypharmacy, xerostomia, and the "comfort food" trap of sugary hard candies. The discussion dives deep into why the dental "ratchet" only turns one way, the necessity of shifting toward more aggressive, proactive treatment planning for patients over 65, and the complex surgical risks posed by bisphosphonate therapy. It’s a heartfelt look at the frustration of watching health decline and...
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Very Dental: Mastering the Microscope with Dr. Michael Wenzel
The Very Dental Podcast Network
Alan sits down with Dr. Michael Wenzel (known to his YouTube fans as "") to discuss the transformative power of the dental microscope. From his early days of "magnification envy" at dental conferences to becoming a leading voice in dental videography, Michael shares how switching from loops to a scope changed his clinical flow and patient communication. The two dive deep into the gear—comparing internal cameras, mirrorless setups, and the surprising power of the iPhone—while discussing why the microscope makes dentistry feel less like work and more like an immersive video game. They...
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Jason and Alan are joined again by Dr. Ricardo Mitrani to talk about building a team! Some of the highlights:
- What is the Pride Institute and why are they now a part of Spear Education?
- What can you learn from an 83 year old dentist that's trying to put together a cohesive, caring and efficient team after losing most of this team to retirement?
- What was it like to live in the shadow of a family member in the profession?
- What kind of markers do we use to indicate expertise in our profession's leaders? How important are they?
- How to use your vulnerability to improve
- How can you use negative feedback to make you better?
- Who needs therapy? Maybe everyone?
- How do you justify feedback from a partner or team member who is younger or "less qualified?"
- Intention is everything when it comes to negative feedback
- How do you deliver negative feedback? How can you make it a positive experience?
- What does a speaker do with a "tough crowd?"
Some links from the show:
3D printing party in Richmond, VA on April 17-18th!
Behind the Smiles podcast with Dr. Gina Dorfman
It's time to sign up for VoD (January 24-25th at the Hilton Scottsdale Resort and Villas
The Voices of Dentistry is next freaking week! We have an amazing speaker line up, some very exciting exhibitors and the best party in all of dentistry! Go check it out and register at www.voicesofdentistry.com!
The Dental Hacks Nation closed Facebook group has 28,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember…if you don’t have anything “dental” on your FB page, we might decline your membership request. So IM the group or email us at info@dentalhacks.com!
HACKY NEW YEAR from the Dental Hacks and our friends at YAPI! YAPI is offering it's special Dental Hacks Nation deal of $200 off at dentalhacks.com/YAPI using coupon code "HACKS200." Plus, if you buy in January 2020, you'll get a $100 Amazon Gift Card! So HACKY NEW YEAR to you! YAPI...it’s a funny name but serious software!
Dr. Buddy Mopper is a giant in cosmetic dentistry. He basically created cosmetic bonded dentistry and he is still teaching! His legendary course "Catch the Composite Wave: and Surf its Potential" is coming up on May 7-8, 2020 at Cosmedent's Center for Esthetic Excellence in downtown Chicago! Not only will you get a bunch of face time with Dr. Mopper, you'll also get to work with the one and only Dr. Dennis Hartlieb! If you want to do esthetic composite, this is where you should start! Check it out at dentalhacks.com/Buddy!
Go Hack Yourself
Jason: Roland Go: Livecast
Alan: Vivobarefoot Ababa leather shoes
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