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Episode 44: Trust, Training, and Twin Technology

The Killing IT Podcast

Release Date: 01/28/2020

Episode 47: The Fragility of Big Data; a Challenge to CompTIA; and 3D Printing a Building show art Episode 47: The Fragility of Big Data; a Challenge to CompTIA; and 3D Printing a Building

The Killing IT Podcast

Topic 1: Performance Artists Games Google Maps We start out a bit light hearted here - but it also shows the fragility of our systems. A performance artist in Berlin demonstrated the fragility of the Google Maps system we all rely on by dragging 99 cell phones to fake a Google Maps traffic jam. Our spin is that this is funny but also has some lessons for all of us on big data and how pretty much anything can be gamed. Relevant Link: Topic 2: CompTIA Lobbying - But Are They Representing Their Members? Listener Keith alerted us to this one. Legislation working its way through the Washington...

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Episode 46 - Ransomware Brings Politicians After Managed Service Providers show art Episode 46 - Ransomware Brings Politicians After Managed Service Providers

The Killing IT Podcast

One way or another, politicians are getting into our business . . . Just two topics this week as we spend extra time on one very big subject. A slightly different format for us, but we can't cover the first topic in ten minutes. . . . and I think we'll return to this one again and again. Topic 1: MSP sued over Ransomware - to the tune of $1.7 Million! But even more importantly, our entire industry got a wake-up call as the politicians started paying attention to onslaught of ransomware attacks. We think this is big news for the industry! Topic 2: U.K. Allows Huawei to Build Parts of 5G...

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Episode 45: Shifting Retail, Hand-Scanning, and Some Positive AI Stories show art Episode 45: Shifting Retail, Hand-Scanning, and Some Positive AI Stories

The Killing IT Podcast

Topic 1: Record store closings in 2019 - and Amazon is buying up old malls. Both of these trends have been going on for a couple of years. Malls are consolidating, so there are fewer of them, but the ones that survive appear to be doing well. So maybe the nature of retail is changing. At the same time, Amazon is climbing off the screen and back into the real world. Related Links: Topic 2: Amazon proposes hand scan payment. Karl thinks that this will work for a short period of time. So it's a temporary solution, but that doesn't mean we shouldn't endorse it. Dave is not so sure it's worth...

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Episode 44: Trust, Training, and Twin Technology show art Episode 44: Trust, Training, and Twin Technology

The Killing IT Podcast

Topic 1: The Most trusted brand is the USPS! First, go check out the link: Trust is an interesting piece of brand value. It's very interesting to see who is trusted, who is not on the list at all, and how this varies by age. The actual question is, which brands do you trust to do the right thing. We assume no one is shocked that Facebook is not on the list. Also consider which companies you feel that you have a long-standing trust relationship with. Topic 2: Tech training vs. traditional higher education A recent article makes the argument that technical skills training does not replace a...

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Episode 43: Curating the Splinternet, and Debate About the Future of Technology show art Episode 43: Curating the Splinternet, and Debate About the Future of Technology

The Killing IT Podcast

Topic 1: Misc. Threats for 2020 What are the effects of a future in which half the world uses an “Internet” with information curated by the Chinese government and half the world uses an Internet with information 90% curated by American companies? From a slightly different perspective this is not China and the U.S. so much as authoritarian and democratic. And the "free" part of the Internet is becoming divided between U.S. companies and European companies. Luckily for us, Ryan has lots of hands-on experience in China and other less-than-democratic countries. He considers looking through the...

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Episode 42: The Age of Hardware and the Modern Meaning of MSP show art Episode 42: The Age of Hardware and the Modern Meaning of MSP

The Killing IT Podcast

We are loving the two way conversations! Fill out the form at to give us your feedback. Topic 1: Is the age of hardware over - or are we just beginning? We used to count computers in thousands or millions. Now we count cameras and IOT devices in billions. Ryan mentioned this quote recently: "Hardware eventually fails. Software eventually works." - Michael Hartung Link for Daniel Burris: (Book = Flash Foresight) One of Burris’ rules for predicting the future is that “the physical” will disappear in favor of the virtual. At the same time, everything is always connected. Hardware seems...

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Episode 41: California vs. the Gig Economy, and Unicorns vs. Zebras show art Episode 41: California vs. the Gig Economy, and Unicorns vs. Zebras

The Killing IT Podcast

Ryan and I kick off the year and Dave joins us mid-way through. Topic 1: California Privacy . . . Coming your way. California has a new privacy law that will affect lots of other areas . . . because you probably do business in California. And, of course, once one state starts regulating something, other states will follow. Very soon we'll all have to post policies about how we collect, sell, and share data about people we work with. You may not be collecting this information, but you should definitely find out whether your clients need to comply. As we've mentioned many times, compliance is...

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Episode 40: Drones, Relilience, and Some Notes about This Podcast show art Episode 40: Drones, Relilience, and Some Notes about This Podcast

The Killing IT Podcast

Topic 1: Drone food delivery goes nationwide in 2020 Flirtey has announced drone delivery of food services in Reno, Nevada. And they have announced that they will go nationwide in 2020. Earlier they announced a service to deliver defibrillators in emergencies. We talk a bit about moving the conversation from "drone" to the discussion of the last mile of delivery services. Link: That link is a great example of the number of hurdles that need to be overcome in drone delivery. We'll try to talk a bit less about drones in 2020, but we do see it as one of the emerging technologies that has moved...

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Episode 39: Ring Creepers, Digital Trust, and Alexa Saves Christmas show art Episode 39: Ring Creepers, Digital Trust, and Alexa Saves Christmas

The Killing IT Podcast

We recorded this show a few days ago. You can tell right away that we're all in a good mood. Topic 1: Ring, Cameras, and Security Ring cameras are easily "hacked," although most of the problems aren't really technical issues. Dave's big question is, “Why aren’t people selling solutions to this?” As technologists, blaming users is generally not a good strategy. Our job is to make money helping people to understand their technology and using it properly. Also mentioned: Mark Smith talking about making money with IoT devices, especially cameras: . Topic 2: "Trust" in Software Defined...

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Episode 38: Revisiting Disruption Techniques, Driverless Cars, and The Splinternet show art Episode 38: Revisiting Disruption Techniques, Driverless Cars, and The Splinternet

The Killing IT Podcast

We continue two favorite topics this week, and introduce a new one that is sure to be a perennial favorite. Topic 1: Revisiting disruptions It's a new era for "disruptive" technologies. There's a now a clear business model for disruption. Uber did it as a bad citizen (do it first, ask permission later). They essentially viewed fines as a marketing expense. Now they are being pushed out of some markets. Many cities are now picking up on transportation disruptions very quickly and either regulating them preemptively or stopping them quickly. Example: Bikes and scooters . . . and cities learning...

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Topic 1: The Most trusted brand is the USPS!

First, go check out the link:

https://morningconsult.com/most-trusted-brands/

Trust is an interesting piece of brand value. It's very interesting to see who is trusted, who is not on the list at all, and how this varies by age.

The actual question is, which brands do you trust to do the right thing. We assume no one is shocked that Facebook is not on the list.

Also consider which companies you feel that you have a long-standing trust relationship with.


Topic 2: Tech training vs. traditional higher education

A recent article makes the argument that technical skills training does not replace a classic higher education. One of the key reasons is that tech skills age must faster.

The good news is: This is not and "OR" discussion. You can get a 2- or 4-year degree AND take tech training as your career progresses. Education is very broken, but fixing it is critically important.

https://hbr.org/2019/10/why-skills-training-cant-replace-higher-education


Topic 3: IT, OT, and opportuni-T

Once again Ryan beats the drum for digital twins. Here's a link to his recent blog post on the CompTIA web site:

https://www.comptia.org/blog/it-and-ot-and-utilizing-digital-twin-technology

The big question is, what are some technologies that we're not paying enough attention to? Ryan's nominee is the digital twin.

And in a bigger picture, are we going to be in the same business when we move from monitoring hundreds of devices to monitoring thousands of devices? And a related question is, how do we move from offering technical fixes to offering bigger picture consulting services?

:-)