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Episode 49: State of the Channel, a Dubious Award, and Low-Code Development

The Killing IT Podcast

Release Date: 03/03/2020

Episode 60: AI and VR in the Pandemic - and Spying on Employees from Now On show art Episode 60: AI and VR in the Pandemic - and Spying on Employees from Now On

The Killing IT Podcast

Happy "Diamond" anniversary - 60 episodes!   Topic 1: Are we breaking artificial intelligence? In this era of "pandemic," our behaviors are different from normal. That can be confusing for AI. In fact, it points out some of the weaknesses of AI data gathering, and how the models can wander off in the wrong direction. Topic 2: What happened with VR? This newsletter articles from Axios asks the question: Did Virtual Reality miss its big opportunity in this era of changing technology? And we ask . . . If not this time, should we be ready for the next opportunity? Or will VR's time to...

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Episode 59: Facial Recognition, Facebooks's Supreme Court, and Sales After the Pandemic show art Episode 59: Facial Recognition, Facebooks's Supreme Court, and Sales After the Pandemic

The Killing IT Podcast

Please check out our new “Killing IT Reading List” - at . Promo: Join us at the SMB Online Conference May 19-20. As a bonus, we're doing a "Killing IT Live" session. Check it out at . Topic 1: The Next Evolution of Facial Recognition - good and bad Makers of facial-recognition technology are trying to figure out how to adapt to a world in which people cover their faces to avoid spreading disease. Scouring social media and other apps for facial recognition database. Is this legal? Ethical? Also - finding children who have been victims of crimes. Sounds good, but also has some drawbacks....

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Episode 58: Virtual Events, Economic Speculation, and Office Space after the Pandemic show art Episode 58: Virtual Events, Economic Speculation, and Office Space after the Pandemic

The Killing IT Podcast

Check out the “Killing IT Reading List” at . Topic 1: Virtual Events -- what you want to see A different kind of discussion here. Would you rather rush out from quarantine to a channel-focused event, or maybe a sporting event, a social event, or even a concert? We are still waiting for a "killer app" for online events. Topic 2: The Economy Where are we? Note: Wild speculation ahead! We are clearly on our our way to recession. How soon will we start to move out of it? How paralyzed are you by the statistics? What are the implications for business when there is so much uncertainty? In the...

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Episode 57: Amazon CX, IT Communication, and Blockchain in the Grocery Store show art Episode 57: Amazon CX, IT Communication, and Blockchain in the Grocery Store

The Killing IT Podcast

Topic 1: CX Rules - Amazon makes it a little more difficult to buy - so you won’t be disappointed. Amazon has made several subtle changes in response to the current economic environment. Specifically, their delivery times and inventory are no longer as reliable as they used to be. One example: They have reduced the “people also bought this” option so they are not automatically pushing items that might be out of stock or take longer to fulfill. They are also pushing Kindle versions of books, which never go out of stock. The goal is to minimize bad Customer Experience and maximize the...

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Episode 56: A Community Rant, Plus Notes on Education and the Role of Robots show art Episode 56: A Community Rant, Plus Notes on Education and the Role of Robots

The Killing IT Podcast

Topic 1: Community Rant - Helping your clients with finances. We cannot believe that there are "experts" recommending that you lower your rates, forgive debts, and be the financial support for your clients in the rough times ahead! Just because someone bought time on a webinar does not mean that you should be taking their advice. There are ways to cut costs by offering different services. Please do not create a "loss leader" service in a recession! Cash remains king. Please do not simply charge less and give the same level of service: That breaks the value chain. Topic 2: Education and Online...

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Episode 55: Our Channel Boost, Setting Prices, and Cities after the Pandemic show art Episode 55: Our Channel Boost, Setting Prices, and Cities after the Pandemic

The Killing IT Podcast

We start with a nerdy technology catch-up. Topic 1: The Channel Gets a Boost We all know that there's been a spike in spending as the first response to the big stay-at-home orders. So most tech companies have seen a good influx of cash. We recommend that you consider this a short-term boost. CRN thinks it will be a longer term up-tick. We discuss. Related Link: Topic 2: Should you lower rates in response to economic downturn? (No. Here’s why.) We agree that this is definitely NOT the time to lower your rates. Raise value, but don't lower rates. Create new offerings, if you need to, but...

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Episode 54: 3D Printing To the Rescue; Selling Today; and Telemedicine show art Episode 54: 3D Printing To the Rescue; Selling Today; and Telemedicine

The Killing IT Podcast

Intro chit-chat is all about baseball and getting back to "normal." Topic 1: 3D Printing Comes to the Rescue We had earlier said that 3D printing was no longer interesting. Well, now it's interesting again! Several groups have grown up around the use of 3D masks and spare parts in response to the current virus problems. Once you start following these links, you'll certainly find more. Links: Topic 2: Is it Okay to Start Selling to Clients? (Short answer: yes.) Yes, of course - but don't be a jerk about it. Your clients need you. And they need you now. And they will need you for the...

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Episode 53: Corporate Winners; Uber vs. L.A.; and Episode 53: Corporate Winners; Uber vs. L.A.; and "Life After" Robotics

The Killing IT Podcast

We're staying positive in our home offices. But we've all got lots of online activity scheduled. Mentioned: Dave and Sharon's how-to video on hosting a virtual party: and how to be a good guest at a virtual party: . Topic 1: Companies "doing it right" in the current environment. Many companies are suddenly facing a new environment - and one most were not prepared for. How are they responding? We talk a few winners out there. For example: Paypal is delaying payments on their "Working Capital" loans for ninety days. BMW - suspend the next two payments. Both of these are designed to avoid a...

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Episode 52: Women on the Web - and Life After Covid show art Episode 52: Women on the Web - and Life After Covid

The Killing IT Podcast

We have a special guest this week - Marie Rourke, Channel Chief Chief Channel Strategist at WhiteFox Marketing Inc. So after our catch-up on what we're doing under quarantine, we jump in. Topic One: Tim Berners-Lee’s Open Letter on the Role of Women on the Internet Tim Berners-Lee is widely regarded as the creater of the World Wide Web. Link: https://webfoundation.org/2020/03/web-birthday-31/ He pinpointed three areas that cause women harm. The first is access. The second is online safety. And the third area that requires attention is gender discrimination that arises from bad...

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Episode 51: MSP Legislation, Covid-19, the Economy, and Robot Bosses show art Episode 51: MSP Legislation, Covid-19, the Economy, and Robot Bosses

The Killing IT Podcast

First, a note from listener Chris. Issue clarification Link:    Topic 1: Louisiana Secretary of State on Defining MSPs We do a little analysis on Dave's interview on his Business of Tech podcast. What consitutes “malpractice” for an IT service provider? “If self-regulation doesn’t work, the government will step in.” And, of course, how will legislation define MSPs and MSSPs? Link: Topic 2: COVID-19 and a Possible Recession I'm not any of us understands what's going on with the Covid-19 virus or with the economy. But there definitely appears to be a connection. We analyze...

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More Episodes

Karl's out this week in Cambodia, so Dave and Ryan are the hosts this week.

Topic One: ChannelPro State of the Channel Info

ChannelPro released their "State of the Channel" report. Dave and Ryan focus in on a few key data points. Number one is, who is a managed service provider (as compared to those who claim to be one).

Once again, we question whether the term MSP has any meaning any more.

Next point - Only 67% are paying attention to security challenges. Does that make sense?

Other topics include cloud revenue and management of cloud infrastructure.

Related link:
https://www.channelpronetwork.com/article/2020-state-channel-cloud-and-managed-services-are-all-grown?page=0%2C0


Topic Two: Asigra warns that RMM platforms with integrated backup will be the next attack vector for ransomware

Dave and Ryan see this as FUD - fear, uncertainty, and doubt. This "press release" is really just a marketing piece.

Dave says this is an irresponsible move in the current era of outright attacks on MSPs and our clients. Ryan takes the argument to a different level and wonders whether they're really saying that aggregated services are naturally less secure.

Dave awards to Asigra the first ever Troll Press Release Award.

Link:
https://www.pr.com/press-release/806072


Topic Three: Low code and no code application development

Ryan digs into new changes in "Low Code" application development. This concept hit Gartner's radar about three years ago. There are now hundreds of services that make low-code and no-code development easy to use for the masses.

This is very interesting to folks in IT who used to make a bunch of money selling programming. Now clients can do a lot of this themselves.

But is it a good idea? Will clients destroy their own security? Or perhaps they'll create something that's not backed up, not documented, not encrypted, etc.

Link:
https://medium.com/swlh/what-is-low-code-development-f45550c3243d

:-)