1149: Daniel Burrus, Managing Uncertainty Caused By COVID-19
Release Date: 03/22/2020
3336: Ultra and the Mission to Build the Netflix of Gaming
Tech Talks Daily
In this episode of Tech Talks Daily, I'm joined by Gus van Rijckevorsel, the energetic new CEO of Ultra, who's on a mission to redefine how we access, experience, and value games. Speaking from the sunny backdrop of Nice, Gus shares why now is the moment for Europe to stop playing catch-up and start leading the charge in shaping the future of on-chain gaming, digital ownership, and platform sovereignty. Backed by a fresh $12 million in funding, Ultra is not trying to be a better version of Steam. It wants to be something entirely different. Gus pulls no punches on the complacency of today's...
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3335: How SoundExchange Is Rewiring the Music Industry With Tech, Data, and Advocacy
Tech Talks Daily
What if the songs we love and the artists behind them could finally be compensated fairly, across every platform, every play, and every country? In today’s episode, I sit down with Michael Huppe, President and CEO of SoundExchange, to unpack how this music tech nonprofit is challenging the very foundations of how royalties are calculated and distributed. Michael shares how SoundExchange, which has now distributed over $12 billion to artists and rights holders, is not just administering royalties but actively shaping the policies and technologies that govern the future of music. We...
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3334: How Phison and StoreOne Are Making AI Training More Accessible
Tech Talks Daily
After meeting on the IT Press Tour, I enjoyed a conversation with Michael Wu, President and General Manager of Phison US, about the revolutionary advances in AI-enabled storage technology. We begin by exploring Phison's AdaptivePlus platform and its integration with StoreOne's AI solution, making AI training more accessible and affordable for businesses. We also discuss the technical innovations behind their storage-based AI acceleration, including their new E28 controller and Pascari SSDs. Finally, we discuss the future of AI workloads and how Phison's technology is...
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3333: The Human + AI Equation: How Zendesk is Building the Future of Customer Experience
Tech Talks Daily
In a candid conversation with Zendesk CTO Adrian McDermott, it's become clear that enterprise AI has reached a pivotal moment. We're witnessing the end of AI theater and the emergence of practical platforms delivering real business value. "We're moving from chapter one to chapter two of the application of generative AI," McDermott explains. "It's not just party tricks anymore - it's platforms. And we're really building things that have value and meaning." The Rise of Platform Thinking The shift from isolated AI features to comprehensive platforms marks a significant evolution in...
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3332: Coinbase - The Rise of Agentic Commerce and What It Means for Developers
Tech Talks Daily
As AI continues to dominate headlines and crypto continues to evolve behind the scenes, the real story may lie in their convergence. In this episode of Tech Talks Daily, I sat down with Dan Kim from Coinbase to discuss how these two technologies are shaping the future of digital commerce and development. Dan leads the Coinbase Developer Platform, a project focused on simplifying blockchain development for millions of developers worldwide. He shared how the platform abstracts away complexity through familiar SDKs and APIs, removing the need for deep blockchain expertise. This isn’t just about...
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3331: Beyond the Helpdesk: How Zendesk Is Reshaping CX with AI
Tech Talks Daily
What happens when a customer service platform stops thinking like a vendor and starts operating like a partner? In this episode of Tech Talks Daily, I sit down with Andrew Lawson, EVP and GM for Zendesk Europe, to explore how the company is redefining the future of customer experience through AI, innovation, and a customer-first mindset. Zendesk may be a global name, but its European roots and strategic growth across the continent tell a story of evolution. From its founding in Copenhagen to becoming a powerhouse that supports over 100,000 customers globally, Zendesk has remained...
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3330: PXP - AI, Smart Routing, and the Future of Merchant Payments
Tech Talks Daily
In a world where payments have evolved from a back-office utility into a strategic business driver, how do you build a platform that truly puts control back into the hands of merchants? On this episode of Tech Talks Daily, I sat down with Dwaine Thomas, CIO of PXP, to explore how the company is transforming the payment landscape with its next generation platform, PXP Unity. PXP has been a force in fintech for over 30 years, processing over €30 billion in payments annually for some of the world’s most recognised retail, hospitality, entertainment, and online gaming brands. But rather than...
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3329: NOVI’s Vision for Real-Time AI at the Edge of Space
Tech Talks Daily
What happens when you stop thinking of satellites as data collectors and start thinking of them as data analysts? That is precisely the shift we explore in today's episode of Tech Talks Daily with Michael Bartholomeusz, CEO of NOVI. Traditionally, Earth observation has relied on satellites to capture massive volumes of raw data, which is then transmitted back to Earth for processing. However, this model presents several significant challenges: cost, latency, and complexity. NOVI is flipping this model on its head. Instead of sending terabytes of data back down, their satellites analyze it in...
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3328: Building Practical, Scalable AI with TELUS Digital Solutions
Tech Talks Daily
Just two years ago, the launch of GPT-4 required the support of hundreds of experts, intensive computing power, and vast coordination. Today, that same process could be executed by a team of five. That is not an exaggeration. It is a signal of just how rapidly AI development is accelerating. In this episode of Tech Talks Daily, I’m joined by Gagan Tandon, Managing Director of AI & Data Services at TELUS Digital Solutions, to explore what is behind this extraordinary shift. From the evolution of AI chip design to the efficiency gains from smarter algorithms and open-source tools, Gagan...
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3327: MetricStream - How AI Is Reshaping Governance, Risk and Compliance (GRC)
Tech Talks Daily
When I last spoke with Gaurav Kapoor five years ago, we were in the thick of a global pandemic. Remote work was still a novelty for many, AI was a distant concept for most businesses, and regulatory frameworks were trying to keep pace with the speed of technological change. Fast forward to today, and the conversation around AI and governance, risk, and compliance (GRC) has shifted dramatically. This made it the perfect time for a long-overdue catch-up. In this episode, I welcomed back Gaurav, Vice Chairman and Co-founder of MetricStream, to discuss the changing face of GRC in an AI-driven...
info_outlineAs the global pandemic continues to spread, both consumers and businesses now have a very different set of goals to what they had when they started 2020. As the world faces a period of uncertainty, businesses must strive to be significant, not successful. Helping customers rather than selling to them is the fresh approach that we all need.
The COVID-19 pandemic has created a new level of uncertainty. But how can you or your business actively shape the future? My search for answers led me to the New York Times Bestselling Author and Technology futurist, Daniel Burrus. He told me, “If you look around, nobody’s moving or buying, and everybody is hurting. But this presents every business with an opportunity to help their customers and grow their brand by doing something extraordinary.”
In our podcast interview, Burrus advised we should all shift our focus to be a significant business and a significant leader. Success is all about you. Significance is about what you do for others.
Daniel Burrus is considered one of the World’s Leading Futurist Speakers on Global Trends and Disruptive Innovation. The New York Times has referred to him as one of the top three business gurus in the highest demand as a speaker.
Daniel has delivered over 3,000 keynote speeches to corporations, associations, and professional organizations worldwide. In his presentations, he blends timely and provocative insights with just the right amount of humor and motivation to enable his audiences to take positive action
Burrus is a strategic advisor to executives from Fortune 500 companies helping them to develop game-changing strategies based on his proven methodologies for capitalizing on technology innovations and their future impact. He is also the author of seven books, including The New York Times and Wall Street Journal best-seller Flash Foresight, as well as his latest book, The Anticipatory Organization: Turn Disruption and Change Into Opportunity and Advantage.