3547: Telus Digital on the Human Role in the Final Mile of AI Safety and Security
Tech Talks Daily
Today's episode is a conversation with Bret Kinsella, recorded while he was in Las Vegas for CES and preparing to step onto the AI stage. Bret brings a rare combination of long-term perspective and hands-on experience. As General Manager of Fuel iX at TELUS Digital, he operates generative AI systems at a scale most enterprises never see, processing trillions of tokens and delivering measurable business outcomes for global organizations. That vantage point gives him a clear view of both the promise of generative AI and the uncomfortable truths many teams are still avoiding. Together, we...
info_outline
3546: Box and the Leadership Shifts Behind Becoming an AI First Company
Tech Talks Daily
What does it actually take to move beyond AI pilots and turn enterprise ambition into real productivity gains? That question sat at the center of my conversation with Olivia Nottebohm, Chief Operating Officer at Box, and it is one that every boardroom seems to be wrestling with right now. AI conversations have matured quickly. The early excitement has given way to harder questions about return, trust, and what changes when software stops assisting work and starts acting inside it. Olivia brings a rare vantage point to that discussion, shaped by leadership roles at Google, Dropbox, Notion, and...
info_outline
3545: LogicMonitor and the Rise of AI Native Observability in Enterprise IT
Tech Talks Daily
What happens when the systems we rely on every day start producing more signals than humans can realistically process, and how do IT leaders decide what actually matters anymore? In this episode of Tech Talks Daily, I sit down with Garth Fort, Chief Product Officer at LogicMonitor, to unpack why traditional monitoring models are reaching their limits and why AI native observability is starting to feel less like a future idea and more like a present day requirement. Modern enterprise IT now spans legacy data centers, multiple public clouds, and thousands of services layered on top. That...
info_outline
3544: Make: No-Code, Automation and AI agents In One Visual Platform
Tech Talks Daily
Are we asking ourselves an honest question about who really owns automation inside a business anymore? In my conversation with Darin Patterson, Vice President of Market Strategy at Make, we explore what happens when speed becomes the default requirement, but visibility and structure fail to keep up. Make has become one of the breakout platforms for teams that want to build automated workflows without writing code, and now, with AI agents joining the mix, the stakes feel even higher. Darin talks candidly about the tension between empowerment and chaos, especially in organizations that...
info_outline
3543: From App Stores to Ownership, Xsolla on Gaming’s D2C Turning Point
Tech Talks Daily
Was 2025 the year the games industry finally stopped talking about direct-to-consumer and started treating it as the default way to do business? In this episode of Tech Talks Daily, I’m joined by Chris Hewish, President at Xsolla, for a wide-ranging conversation about how regulation, platform pressure, and shifting player expectations have pushed D2C from the margins into the mainstream. As court rulings, the Digital Markets Act, and high-profile battles like Epic versus Apple continue to reshape the industry, developers are gaining more leverage, but also more responsibility, over how they...
info_outline
3542: Samsara on Scaling Human Expertise With AI, Not Replacing It
Tech Talks Daily
In this episode of Tech Talks Daily, I’m joined by Kiren Sekar, Chief Product Officer at Samsara, to unpack how AI is finally showing up where it matters most, in the frontline operations that keep the global economy moving. From logistics and construction to manufacturing and field services, these industries represent a huge share of global GDP, yet for years they have been left behind by modern software. Kiren explains why that gap existed, and why the timing is finally right to close it. We talk about Samsara’s full-stack approach that blends hardware, software, and AI to turn...
info_outline
3541: How IBS Software Sees AI Redefining Airline Retail and Loyalty
Tech Talks Daily
What if airlines stopped thinking in terms of seats and schedules and started designing for the entire journey instead? In this episode of Tech Talks Daily, I’m joined by Somit Goyal, CEO of IBS Software, to talk about how travel technology is being rebuilt at its foundations. Since we last spoke, AI has moved from experimentation into everyday operations, and that shift is forcing airlines to rethink everything from retailing and loyalty to disruption management and customer trust. Somit shares why AI can no longer sit on the edge of systems as a feature, and why it now has to be...
info_outline
3540: Hill Climbers, Where Tech, Fitness, and Human Connection Meet
Tech Talks Daily
What happens when a podcast stops being something you listen to and becomes something you physically show up for? In this episode of Tech Talks Daily, I wanted to explore a different kind of tech story, one rooted in community, endurance, and real human connection. I was joined by Sam Huntington, a Business Development Officer at Wells Fargo, who has quietly built something special at the intersection of technology, entrepreneurship, and cycling through his podcast and community project, Hill Climbers. Sam’s story starts far from a studio. It begins on a bike, moving through Philadelphia,...
info_outline
3539: ShelterZoom CEO on Keeping Care Moving When Systems Go Down
Tech Talks Daily
What happens to patient care when hospital systems suddenly go dark and clinicians are forced back to pen and paper in the middle of a crisis? In this episode of the Tech Talks Daily Podcast, I speak with Chao Cheng-Shorland, Co-founder and CEO of ShelterZoom, about a problem that many healthcare leaders still underestimate until it is too late. As ransomware attacks, cloud outages, and system failures become more frequent, electronic health record downtime has shifted from a rare incident to a recurring operational risk with real consequences for patient safety, staff wellbeing, and hospital...
info_outline
3538: How Storyblok Sees Content Strategy Changing in an AI First Internet
Tech Talks Daily
Is your website still the front door to your business, or has AI already quietly changed where customers first meet your brand? In this episode of the Tech Talks Daily Podcast, I sit down with Dominik Angerer, Co-founder and CEO of Storyblok, to unpack how content, search, and discovery are shifting in an AI-first world. As search behavior moves away from blue links toward direct answers inside tools like ChatGPT and Google summaries, Dominik explains why many businesses are seeing traffic decline even while signups and conversions continue to grow. We explore how AI is reshaping the role of...
info_outlineA company called inRiver believes that every product tells a story.
They are on a mission to redefine the way e-commerce product marketers and merchandisers work. By providing product information management (PIM) products and services that help create, update, refresh, maintain and distribute content about products globally, they help businesses to drive increased revenue, customer satisfaction, and brand equity.
More than 1000 brands and 400 customers across 19 countries rely on them to efficiently control the product flow for their globally recognized brands. I wanted to learn more about the story behind the company and how they leverage technology.
However, I also wanted to explore how inRiver and their clients are coping with the global pandemic. Although the Coronavirus has caused mass quarantines and social distancing across the globe, making us feel isolated, there are more and more stories of "togetherness" that need to be heard. Today's guest shares some of his optimism for the future.
Johan Boström is a senior business leader with over 20 years of experience leading international technology companies and is one of the founders of inRiver. Before founding inRiver, Johan held leading positions at DDMM, Sema Group Consulting, and UDK. He has worked with PIM, e-commerce, and content management since the mid-1990s in both EMEA and North America.
We talk about how B2B e-commerce is changing and how technology is not just disrupting in the DTC space with retail e-commerce companies, but also old, slow-to-change industries like industrial manufacturing. With such a vast amount of solutions and technologies in the martech stack, Johan also shares a few tips that we should prioritize.