How Saviynt Is Tackling The Explosion Of Human And Machine Identities
Tech Talks Daily
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BlackBerry - A Strategy For Post Quantum Secure Communications
Tech Talks Daily
How prepared are organizations for a world where today’s encrypted communications could be quietly stored and cracked years from now? In this episode of Tech Talks Daily, I sat down with Nate Jenniges, Senior Vice President and General Manager at BlackBerry, to talk about why the conversation around quantum computing is moving from academic curiosity to operational reality. For many leaders, quantum threats still feel distant, something for researchers and cryptographers to worry about. But as Nate explained, governments and adversaries are already capturing encrypted data today with...
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Inside Ricoh’s Research On Workflow Friction And Document Chaos
Tech Talks Daily
Why are employees still drowning in administrative work despite years of digital transformation, new software platforms, and constant promises that technology will make work easier? In this episode of Tech Talks Daily, I explore that question with Jason Spry from Ricoh Europe. What begins as a discussion about a new Ricoh research report quickly turns into a much broader conversation about how modern workplaces actually operate day to day. The findings are striking. Employees across Europe are losing an average of 15 hours every week to routine administrative tasks. That is time spent...
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From NASA Engineer To Drata CEO: Adam Markowitz On Building Trust In The AI Age
Tech Talks Daily
How do you build trust in a business environment where security reviews, compliance demands, and vendor risk checks can slow everything down just when companies are trying to move faster? In this episode, I sit down with Adam Markowitz, CEO and co-founder of Drata, to talk about why trust has become one of the most important business conversations in tech. Adam brings a fascinating perspective to the table. Before building Drata, he worked on NASA’s space shuttle program, and today he leads a company that has grown rapidly by helping organizations rethink compliance, governance, risk, and...
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Natterbox And The Future Of Voice AI In Customer Experience
Tech Talks Daily
What happens when the most frustrating part of customer service, waiting on hold, repeating yourself, and fighting your way through endless phone menus, finally starts to disappear? In this episode, I sit down with Neil Hammerton, CEO and co-founder of Natterbox, to talk about how AI is reshaping customer experience in ways that feel practical rather than theatrical. We begin with a conversation about the gap between what customers have tolerated for years and what they expect now. Whether it is a bank that still puts you through layers of outdated IVR menus or a service team that...
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Pendo CEO Todd Olson On How AI Is Redefining The Product-Led Organization
Tech Talks Daily
How do you turn trillions of user interactions into meaningful decisions without drowning in data? In this episode of Tech Talks Daily, I sit down with Todd Olson, co-founder and CEO of Pendo, to talk about the future of product-led organizations and why AI is reshaping how software companies grow, build, and compete. Pendo tracks trillions of product usage events to help organizations understand how customers actually interact with their software. That level of data sounds powerful, but it also raises a challenge many teams face today. How do you turn massive data sets into clear signals that...
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Genesys Agentic Virtual Agent Powered by LAMs for Enterprise CX
Tech Talks Daily
Have you ever contacted customer support with a simple request, only to find yourself trapped in a loop of scripted chatbot responses that never actually solve the problem? It’s an experience many of us know all too well. AI has made customer service more conversational over the last few years, yet there is still a gap between answering a question and actually resolving an issue. That gap is exactly where today’s conversation begins. In this episode of Tech Talks Daily, I spoke with Mike Szilagyi, SVP and General Manager of Product Management at Genesys Cloud, about a new chapter in...
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Inside o9 Solutions And The AI Systems Powering Modern Supply Chains
Tech Talks Daily
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How Gensler Is Designing Data Centers For A Faster AI Future
Tech Talks Daily
What does it take to design a data center for a world where the technology inside it may change several times before the building even opens? In this episode of Tech Talks Daily, I sit down with Jackson Metcalf, Principal at Gensler, to talk about how AI is forcing a complete rethink of data center design. Jackson has spent nearly two decades working on critical facilities, and in our conversation he explains how the shift from traditional cloud workloads to dense AI environments is changing everything from building form and cooling strategy to long-term infrastructure planning. What struck me...
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How Xanadu Is Building Photonic Quantum Computers And Preparing For A $3.1B Public Debut
Tech Talks Daily
How close are we to the moment when quantum computing moves from scientific curiosity to real-world infrastructure? In today’s episode of Tech Talks Daily, I speak with Christian Weedbrook, Founder and CEO of Xanadu, a company pushing the boundaries of what quantum computers might soon achieve. Xanadu has taken an unconventional route in the race to build practical quantum systems. Instead of relying on electronic approaches used by many others in the field, the company builds quantum computers using photonics, effectively computing with particles of light. Christian explains why this...
info_outlineA company called inRiver believes that every product tells a story.
They are on a mission to redefine the way e-commerce product marketers and merchandisers work. By providing product information management (PIM) products and services that help create, update, refresh, maintain and distribute content about products globally, they help businesses to drive increased revenue, customer satisfaction, and brand equity.
More than 1000 brands and 400 customers across 19 countries rely on them to efficiently control the product flow for their globally recognized brands. I wanted to learn more about the story behind the company and how they leverage technology.
However, I also wanted to explore how inRiver and their clients are coping with the global pandemic. Although the Coronavirus has caused mass quarantines and social distancing across the globe, making us feel isolated, there are more and more stories of "togetherness" that need to be heard. Today's guest shares some of his optimism for the future.
Johan Boström is a senior business leader with over 20 years of experience leading international technology companies and is one of the founders of inRiver. Before founding inRiver, Johan held leading positions at DDMM, Sema Group Consulting, and UDK. He has worked with PIM, e-commerce, and content management since the mid-1990s in both EMEA and North America.
We talk about how B2B e-commerce is changing and how technology is not just disrupting in the DTC space with retail e-commerce companies, but also old, slow-to-change industries like industrial manufacturing. With such a vast amount of solutions and technologies in the martech stack, Johan also shares a few tips that we should prioritize.