CarlGould-#70secondCEO-What else can you Provide for your Clients? 4 Ideas
Release Date: 07/30/2020
Carl-Gould-#70secondCEO-Getting Others to Perform - Empower Them
Carl Gould #70secondCEO
Getting Others to Perform - Empower Them Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results. You need to get others to perform at a high level. That means you have to empower them, that means you have to coach them, guide them, and mentor them. So let me give you a couple of statistics here to play around with a couple of formulas for how you spend your time. Alright, you are gonna take on in Stage 3 here, is “How well do you get others to perform at a high level?” So I'm gonna give you a little time management formula called...
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Carl-Gould-#70secondCEO-Making Your Voice STAND out
Carl Gould #70secondCEO
Making Your Voice STAND out Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results. Remember the story about the March of the Penguins? We thought it was a penguin movie in the beginning but what it really was was a dating movie. Our stars, the first penguin in the beginning, in the first scene, turns the corner, now he's one of a dozen; turns the corner again, now he's in a colony of 10,000. Our penguin, our Star Penguin, we don't see him for the rest of the movie and we don't know how he does. In the beginning, there was no...
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Carl Gould-#70secondCEO-Open Your Eyes to New Perspectives
Carl Gould #70secondCEO
Open Your Eyes to New Perspectives Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results. So if you're a big picture driver type person and you're results-focused, you need to get around people who enjoy process. So get around professional organizers, go take that class, you know, go take that lean manufacturing, or Six Sigma class online. Get around process people, and learn how they think. If you're a sales and marketing relationship type person, you really don't like the numbers and detail bugs you down, go take that...
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Carl Gould-#70secondCEO-Productize all of Your Operations
Carl Gould #70secondCEO
Hi Everyone, this is Carl Gould I am your #70secondCEO, a 70 second investment each day for a lifetime of results. Today’s topic is - Intellectual Property, where to look for it in your business and how to build it. You know you’re a phenomenal business, you're a visionary entrepreneur, you get things done, you have great ideas. We now need to make them into concrete programs and products. That’s right we’re gonna productize all of your operations. So, look at these areas: Sales Order fulfillment Employee onboarding Your guiding...
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Carl Gould-#70secondCEO- Find Yourself and Lose Yourself in Your Work
Carl Gould #70secondCEO
Find Yourself and Lose Yourself in Your Work Hi Everybody, Carl Gould here with your #70secondCEO, just a one minute investment per day for a lifetime of results. Today's talk is all about find yourself in your work and lose yourself in your work. Find yourself in your work meaning, what are you passionate about? What are the things that are going to stretch you and are going to make you into the next chapter of the best version of yourself? OK, in order to do that, in order to find yourself when you work, you have to lose yourself IN your work, in other words, you have to find...
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Carl-Gould-#70secondCEO-The Power and The Risk and The Danger of Your Business
Carl Gould #70secondCEO
Hi everybody, Carl Gould here with your #70secondCEO - just a minute investment for a lifetime of results. Today's topic is - Your Business as a Table. Imagine your business was a table. How sturdy are those legs? Let's imagine there are four legs under your tables and its: Strategies Business development Operations Finance Okay, those are your four. Imagine I walked up to your table and I pulled one of the legs out. What would happen to your table? Would it fall over right away or would it be a little wobbly but no one would notice? That's...
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Carl-Gould-#70SecondCEO-What is Your Standard That You're Living By
Carl Gould #70secondCEO
What is Your Standard That You're Living By Hi Everybody, Carl Gould here with your #70secondCEO - just 70 seconds a day for a lifetime of results. Today's topic is - Playing Above the Line - living, working and playing above the line. What is the line? The line is your standard. You create your metrics, your dashboard, your goals your ranking, your score or rating that you give yourself. And once you agree on certain standards, you do not negotiate those standards. You can negotiate the terms and conditions, but never the standards. So, what is your standard...
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Carl-Gould-#70SecondCEO-ConvenientorNecessary. What are You Doing in Your Business?
Carl Gould #70secondCEO
Doing What’s Convenient or Necessary? Hi everyone, this is Carl Gould and this is your #70secondCEO - just a minute or so investment each day for a lifetime of results. Here’s our topic today - Are you doing what's Convenient for your business or are you doing what's Necessary in your business? Are you staying in your comfort zone? Or are you doing what's necessary? In other words, think of all the things that need to be done in your business right now. What are the areas that are really struggling? Any frustration you have in your business is because you lack a...
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Carl-Gould-#70secondCEO-Client Agreements...At Will Part 2
Carl Gould #70secondCEO
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So Jim, what I would do is I would look at what would be favorable, what would be the terms and conditions of the contract that you would be willing to say to a customer, I'll eat the price increase if it comes up in the next whatever 12 months, 24 months, 36, whatever. Here's what I would need in order to guarantee it. And here's what they would need in order to sign the contract. And you work it back and forth until you have something...
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Carl-Gould-#70secondCEO-Client Agreements...At Will
Carl Gould #70secondCEO
Hi everyone, Carl Gould here with your #70secondCEO. So how long are your agreements with your clients? But what if, taking a page out of Paul's book, you say, look, we're at will, you can do whatever you want. You're just offering. You're not making them do anything. We love you when you're at will. Now you think that that's a benefit, that it's at will. If I'm the buyer, it's not necessarily a benefit to me. You like it. And the clients will say, I don't want to be locked into a contract. But they would love to be locked into a good contract. They just don't want to be locked into a crappy...
info_outlineIt's the age of extraordinary service offerings - what are you giving your clients? Carl shares ideas in this episode to make you stand out.
Read full transcript:
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of result.
Think of a time in the past where you really came through for your clients in a clutch. They were like hey Gibbons listen. I know you have a moving service and you don't normally do this on the weekends or Sundays or whatever, but I'm I have a huge emergency.
What can you do to help? And you say you know what, I'm going to get done with a job at five o'clock, I'm going to rustle up some guys and some trucks and we're going to get over there.
You're never going to know we were there, we're going to get there at 6. We'll be gone by 8 o'clock in the morning poof. There you go. Here's what you're going to do. If you're a service provider, you're going to provide off-peak options. Yep, you want this service- costs a hundred bucks. If I come into your office between 9 to 5. It's $150, but I'll come 5 to 9 you'll never know I was there. Yeah, and you're going to put in office policies, anyway where I'm not allowed in between 9 to 5 anyway. Yeah. So think about a time when you really came through in the clutch for your client. What extra did you do for that? Oh, well, you know what I gave them rush delivery. Ah, here we go, rush delivery. I let them jump skip the line right? I let him pay a little bit more to get the express service. Great. I fast-track them cool. I came off peak hours. Here's the next one. All of you going to have to have this contact free experience.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.