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572: Cynthia Collins: From Interns to Employees: How Mentorship Adds Value to Your Firm

A Well-Designed Business®

Release Date: 08/04/2020

594:  Reena Philpot: Ideas for Flexing Your Sales Muscles show art 594:  Reena Philpot: Ideas for Flexing Your Sales Muscles

A Well-Designed Business®

Welcome to A Well-Designed Business, it’s Power Talk Friday! Today, Reena Philpot joins us to share her love of sales - and you’ll never guess what she’s selling! Reena (pronounced “Re-Nay”) and her husband own Precision Duplicating Solutions, and for 18 years, Reena’s helped build a successful business selling...copiers. That’s right folks - she sells pricey copy machines - and she loves it! It doesn’t matter what you’re selling, because sales is sales, and Reena’s techniques can absolutely be applied to the design business. Listen in to learn what sales tactics Reena has...

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593: Debbie Mathews: Systems for Stress-Free Growth show art 593: Debbie Mathews: Systems for Stress-Free Growth

A Well-Designed Business®

Welcome to A Well-Designed Business! LuAnn’s guest today is Debbie Mathews of Debbie Mathews Antiques and Designs, LLC, and Debbie will be walking us through easily implementable, effective systems to take care of all those tiny details so that we have the time to focus on the big things in our business. Debbie revamped her growing business to ensure she and her team are less stressed while consistently providing their clients with an A+ experience. Be sure to listen and see if some of her ideas will help you be more productive and less stressed, too! Based in Nashville, Tennessee, Debbie...

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592: Power Talk Friday: Kimberly Merlitti: Profitable Firms Build Estimates Before They Sign The Contract show art 592: Power Talk Friday: Kimberly Merlitti: Profitable Firms Build Estimates Before They Sign The Contract

A Well-Designed Business®

Welcome to A Well-Designed Business, it’s Power Talk Friday! LuAnn welcomes Kimberly Merlitti, the Virtual CFO, back to the show. Kimberly also happens to be one of the co-authors for our third book, A Well-Designed Business, Power Talk Experts Volume 2, which is coming out in November. On today’s show, Kimberly is sharing with us the importance of preparing an estimate for your job before you sign a contract. If there’s one thing Kimberly knows, it’s numbers! And she is going to walk you through not only WHY preparing an estimate at the very beginning is important, but also how to do...

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591: #BLM Nicole White: Life Long Allyship show art 591: #BLM Nicole White: Life Long Allyship

A Well-Designed Business®

Welcome to A Well-Designed Business! LuAnn welcomes Nicole White, CEO and Principal Designer of Nicole White Designs Interiors, back to the show. When they last visited, Nicole shared details about her client questionnaire, how she gets press, and the confidence she now has as a designer. On today’s Black Lives Matter episode, you’ll hear about Nicole’s business and personal life, viewed specifically through the filter of being black. As a trained journalist and Jamaican immigrant, Nicole has a unique perspective on what we can do to effect lasting change. We hope you join us! Nicole...

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590: Tawna Allred: At 10 Years in Business, Hard Choices Brought  the Best Results show art 590: Tawna Allred: At 10 Years in Business, Hard Choices Brought the Best Results

A Well-Designed Business®

Welcome to A Well-Designed Business! What do you do when you realize that the business you have nurtured over the years is no longer bringing you joy? Tawna Allred joins LuAnn in this conversation that is not so much about how Tawna built her design business, but how, after 10 years in business, she took a pause, looked inside, and shifted gears to bring back the spark and create the life that she really wanted. Listen in to this inspiring conversation for lessons on learning to trust your gut instinct and following through with simple changes. Tawna Allred opened her interior design business...

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589: Power Talk Friday: Eileen Hahn: Scaling from 2 Million to 5 Million show art 589: Power Talk Friday: Eileen Hahn: Scaling from 2 Million to 5 Million

A Well-Designed Business®

Welcome to A Well-Designed Business, it's Power Talk Friday! Today, Luann and her guest, Eileen Hahn, dig into how to scale your design business from 2 million to 5 million. Going from 2 to 5 million is not easy, and it does not happen by accident. Intentional is the name of the game when scaling at this level. Who better to take us through that than Eileen? She’s the HR whisperer from LuAnn's first Power Talk Friday Experts book. Eileen was with us all at LuAnn Live and she also has a chapter in LuAnn's upcoming second Power Talk Friday Experts book, as well. Oh, and did you know that LuAnn...

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588: What Would Lu Do: Leading your Business Through an Unprecedented Growth Spurt show art 588: What Would Lu Do: Leading your Business Through an Unprecedented Growth Spurt

A Well-Designed Business®

Welcome to A Well-Designed Business, it’s time for another riveting episode of “What Would Lu Do?”, where you ask the difficult questions and LuAnn gives the expert answers you’ve been wanting. Today’s episode is sponsored by Mydoma Studio. Today’s dilemma comes from Virginia, a self-described #babydesigner. Virginia had a good working relationship with a contractor on commercial projects, and he brought her into one of his residential deals. Everything went great. She returned the favor by inviting him into one of her residential projects. The contractor ended up sending the...

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587: Darrell Long: The Best Design Comes From Within, Not Pinterest show art 587: Darrell Long: The Best Design Comes From Within, Not Pinterest

A Well-Designed Business®

Welcome to A Well-Designed Business! Are you really, truly, creating your own designs and ideas? Today’s guest wants you to learn to start with the story you want to tell and to express that in your design. LuAnn gets the pleasure of talking with so many great designers on the show, but she rarely gets the opportunity to chat with a commercial designer. That dynamic flips once again today, because she is joined by Darrell Long of Wilson Associates. Darrell believes it is important to develop your critical thinking in order to be an exceptional designer. He is here to share with us that the...

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586: Window Treatment Friday: Tips for Selling Window Treatments show art 586: Window Treatment Friday: Tips for Selling Window Treatments

A Well-Designed Business®

Welcome to A Well-Designed Business, it’s Window Treatment Friday! In today’s episode, LuAnn and her friend and co-host of WTF, Vita (Vitalia) Vygovska, discuss how to get yourself in the right mindset for selling window treatments. Window treatments add some dollar bills to that bottom line of a project and are a nice money profit center for an interior designer. Listen in today to hear what LuAnn and Vita have to share with you. Vita is the award-winning window treatment specialist. Her company, Vitalia, Inc, is an all-encompassing fabrication, measurement, installation, and project...

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585: Sandra Funk: Helping Designers Improve Their Business Systems show art 585: Sandra Funk: Helping Designers Improve Their Business Systems

A Well-Designed Business®

Welcome to A Well-Designed Business! LuAnn’s guest today takes efficiency to a whole new level, and she is also one of the co-authors in LuAnn’s upcoming book A Well Designed Business: The Power Talk Friday Experts, coming out in November 2020. Please welcome Sandra Funk back to the show. After 20 years in the business, Sandra has gained a ton of information, a ton of expertise, and a ton of knowledge, and now, she is offering that expertise, that well-oiled machine to designers everywhere. The Interior Design Standard is a program that Sandra has put together, actual templates for...

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Welcome to A Well-Designed Business! Cynthia Collins joins LuAnn in today’s episode for a discussion on mentorship. Cynthia is going to walk us through how she finds the best young talent available and how she helps them grow and learn, often producing long-lasting employees that fit in at her firm for many years to come. Cynthia is a true servant at heart, with a mission to help and guide others whenever and wherever possible, leaving a positive impact on the world. Listen in for ideas to make your company culture rewarding and uplifting, and how you can recruit young people that will grow with you into the future!

In 1992, Cynthia Collins began Collins Interiors, a Dallas-based firm specializing in full-scale residential interior design. Throughout the years, Cynthia has been privileged to work with some of the most talented architects in the field and has been a part of projects across the United States, including Texas, North Carolina, Utah, Colorado, Florida, Georgia & California. Each detail is meticulously planned with the client in mind and chosen for its functionality, meaning, and beauty.  

She lives in Dallas with her husband, Bruce Collins, and has three grown boys. She is a believer. Her neighbors are her family. She is a teacher and a mentor, an avid reader, a fantastic fisher woman, a brilliant story teller, a music enthusiast (in a BIG way!), a movie fanatic, a speedy biker, a creative chef and generous beyond measure. She has a true servant's heart in EVERYTHING she does and wants the very best experience for her team, clients, family, and friends.

Show Highlights:

  • Cynthia explains the structure of her firm and the various positions therein.
  • The newer employees are taught by the senior designers how to budget, how to problem-solve, and all of the other intricacies of being a lead designer.
  • Cynthia discusses what she looks for in interns and employees.
  • Culture is key: People should be able to enjoy walking into the office everyday without worrying about the drama prevalent in many of today’s places of work.
  • Interior Designers are visual people, and first impressions and ongoing image are an important part of a designer’s reputation.
  • Interns and job seekers should “do their homework” on a company before applying for a position.
  • Cynthia relates some lessons that she learned from another interior design firm before she went into business for herself.
  • LuAnn and Cynthia discuss how Cynthia runs her projects’ systems and processes.
  • Diversification and planning for the future are critical in every business.

Connect with Cynthia!

Collins Interiors

@collins__interiors (two underscores)

Blue Print Store

@blue_print_store

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Other shows mentioned to link to and to tag in SM

Chad James #68 

Eileen Hahn #363