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Episode 79 - Dark Web Arrests, Underwater Servers Update, and Microsoft RMM

The Killing IT Podcast

Release Date: 09/29/2020

Episode 110 - Hacked Ice Cream Machine and Right to Repair show art Episode 110 - Hacked Ice Cream Machine and Right to Repair

The Killing IT Podcast

Topic 1: Hacked Ice Cream Makers at McDonalds A very strange right to repair! If you buy an expensive machine, do you have the right to buy a third-party add-on that makes it work better? Topic 2: EU looking to regulate “High-Risk” AI High risk determined in two steps by considering whether it may cause certain harms and, if so, the severity of the possible harm and the probability of occurrence. Possible damages include - death of a person - damage of property - systemic adverse impacts for society at large - adverse impact on financial, educational or professional opportunities of...

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Episode 109 - Offensive Tech Jargon, Facial Recognition Update, and Geo-Location Ethics show art Episode 109 - Offensive Tech Jargon, Facial Recognition Update, and Geo-Location Ethics

The Killing IT Podcast

Topic 1: Racist (and other offensive) Tech Jargon Words matter. The most obvious example is "master/slave" but there's plenty of other insensitive terminology around. Remember, these terms might make sense to you, but you clients may hear it and wonder exactly what you're talking about. Link: Topic 2: Facial Recognition Update. Facial Recognition has evolved considerably in the pandemic. It has been banned in a few places. It has been regulated a bit at the local (not federal) level. Amateurs are now getting in the game (e.g., Used to identify police during protests). And the police have...

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Episode 108 - AI on Fiverr, Millions of IOT Devices Compromised, and More show art Episode 108 - AI on Fiverr, Millions of IOT Devices Compromised, and More

The Killing IT Podcast

Topic 1: Will Bots Take Jobs? AI Robots are coming for your jobs! Or - in a much more realistic interpretation, they are coming to reduce the amount of mundane process work that humans do so they can focus on interpersonal stuff that robots can’t do. We take a mostly positive spin on this one. Related Link: Topic 2: 100 Million IOT Devices Compromised Scary fact: As the number of deployed devices continues to grow exponentially, the size of these incidents will also continue to grow. This will also have an effect on our liability insurance and state/provincial legislation. Related Link: ...

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Episode 107 - Best Practices, Ingram/Harmony, and Water Cooled Servers show art Episode 107 - Best Practices, Ingram/Harmony, and Water Cooled Servers

The Killing IT Podcast

Topic 1: Should you rely on best practices? We return to the question of what ARE best practices and how you define them. But more than that, should you be following other peoples' so-called best practices? Stop leaning on best practices, and experiment! Related Link: Topic 2: Distributor Ingram Micro Buys Harmony PSA. First, do you care? Second, is this a good move? Would you be tempted to a PSA owned by one of your distributors? Related Links: Topic 3: Submerged Servers. Like, IN the water. Last year Microsoft completed a test of sealed server data centers at the bottom of the ocean....

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Episode 106 - Multicloud, Deep Fakes, AI, and More show art Episode 106 - Multicloud, Deep Fakes, AI, and More

The Killing IT Podcast

Topic 1: Stop Talking About Multicloud and Hybrid Cloud It's time to take this seriously and talk about Integration. As always, we take a stab at the terminology used by our industry and ponder about what's really going on. We all love jargon, but it's important to dig a little a figure out what's really being discussed. Related Link: Topic 2: Detecting Deef Fake Videos with AI Scientists developed a clever way to detect deep fakes by analyzing light reflections in the eyes Related Link: Book to note: Thinking, Fast and Slow by Daniel Kahneman. Topic 3: Next Up - Open AI that doesn’t...

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Episode 105 - Cops and Robots, Distributors and Bitcoin show art Episode 105 - Cops and Robots, Distributors and Bitcoin

The Killing IT Podcast

Topic 1: Cops and Robots Move to stop NYC police from using armed robots. Note: The police do not own any armed robots, but they do own some robots. So this is totally a preventive measure. We previously discussed the use of AI and facial recognition by police departments. The question here is, when do we begin the conversation (before or after deployment)? Related Link:   Topic 2: Is Bitcoin mining compatible with Singapore’s green initiatives? Bitcoin mining uses about the same amount electricity as Norway! Now Singapore is questioning whether this non-green factor is consistent with...

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Episode 104 - AI Mayflower, NFT Artwork, and RMM News show art Episode 104 - AI Mayflower, NFT Artwork, and RMM News

The Killing IT Podcast

Topic 1: AI Mayflower to Cross the Atlantic This is a recreation of the Mayflower voyage with a 100% autonomous ship. Great for research and proof of concept. The Smithsonian doesn’t talk about autonomous shipping vessels, but that might be an option going forward. There are currently very small crews on shipping vessels, but there might be some advantages with this technology. Related Link: We update our burrito bet. Topic 2: NFT - Non-fungible Token Artwork By now you've heard of NFTs, particularly artwork stored with Etherium blockchain guarantee of authenticity. Sold on Rarible.com or...

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Episode 103 - Big Tech Lobbying, Massive Security Camera Breach show art Episode 103 - Big Tech Lobbying, Massive Security Camera Breach

The Killing IT Podcast

Topic 1: What works, works: Big Tech Targets DC via Old-School Media Facebook, Amazon, and Google ads are blanketing inside-the-Beltway newsletters in a bid to rehab their tarnished reputations. The big tech companies are getting ready to do battle. So they need to soften up members of Congress. Here’s the interesting part: They didn’t use social media to get the job done. They used good old advertising . . . in newsletters. Of course we use this to look at the whole "Big Data vs. Congress" debate going on right now. Link:   Topic 2: Security Breach at Security Camera Company IoT...

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Episode 102 - Drone-Killing Drones and People-Saving Drones show art Episode 102 - Drone-Killing Drones and People-Saving Drones

The Killing IT Podcast

Topic 1: Drone-Killing Drones Great video from "Drone Hunter." AI Powered Drone captures and eliminates drones over no-fly zones, concerts, football games, public addresses by politicians, etc. Karl notes that we hope California deploys these to take down drones flying around forest fires, endangering the pilots trying to fight fires. Video here . . . scroll down a bit: Topic 2: Robots save people from drowning One bot featured in this story. But toward the end you see there are several competitors. Who knew this is a market with growing competition? And that led us to look at robots that...

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Episode 101 - State of the Channel, 3D Homes, and Splinternet News show art Episode 101 - State of the Channel, 3D Homes, and Splinternet News

The Killing IT Podcast

Topic 1: ChannelPro State of the Channel survey Bruised but roaring back? We you bruised in 2020? Is this a real reflection of the real channel? Or is this a sampling issue? As always, we think research is good. You just need to be careful about what the results mean. We discuss. And we give a few thoughts on eternal optimism - pro and con. We look forward to concrete house mod kits . . . and more. Related Link: Topic 2: 3D printed home. 1,500 sq feet. $299K We're not sure how much the printer cost - but the houses are serious. The story here is from New York, so the price point of $300,000...

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Thanks to Sherweb for sponsoring this episode! (Details below.)


Topic 1: 179 Arrested in Massive Global Dark Web Takedown

"Operation Disruptor" is an unprecedented international law enforcement effort, stemming from last year’s seizure of a popular underground bazaar called Wall Street Market. This more than a US-centric law enforcement effort since the dark side of the Internet is international. So, this was a major, successful, multi-national undertaking.

Clearly, this is something you should be talking to you clients about. They don't need the details, of course, but they need to know that the threat is real!

https://www.wired.com/story/operation-disruptor-179-arrested-global-dark-web-takedown/


Topic 2: Microsoft’s underwater server experiment resurfaces after two years.

Turns out, dunking data centers is a great idea! About 1/8th as many failures, compared to data center up here with oxygen and temperature variations. It's also a good test for data centers in space or on other planets.

Next up: Placing data centers offshore . . . near you.

https://www.theverge.com/2020/9/14/21436746/microsoft-project-natick-data-center-server-underwater-cooling-reliability


Topic 3: Microsoft Lighthouse: An RMM.

We tackle this straight on. Does the new MS Lighthouse with MSP dashboard compete with you? Or is it simply competing for your attention and money?

Announcement: https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/announcing-microsoft-365-lighthouse-for-managed-service/ba-p/1698181

Note, also that T-Mobile is offering Microsoft 365 and support services.

https://www.bloomberg.com/press-releases/2020-09-21/t-mobile-gets-down-to-business-for-small-business-launches-new-small-business-plans-with-microsoft-365

And HP is offering managed services . . .

https://www.channelpronetwork.com/news/hp-introduces-subscription-hardware-and-services-program-smbs

And Lenovo is offering managed services . . .

https://www.channelpronetwork.com/news/lenovo-introduces-microsoft-365-managed-services-smbs

Should you be afraid? Energized? Should your clients be warned about these changes? We discuss from many different angles.

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Today's Sponsor is Sherweb's Accelerate 2020:

The MSP event of the year is back. This time, it’s virtual and free to attend!

Sherweb's Accelerate 2020 offers a comprehensive online program to help you gear up for the future of managed services. Industry experts will deliver thought leadership sessions and hands-on workshops on sales, marketing, financials, strategic business planning and customer engagement. Also available will be 1:1 meetings and fun virtual networking.

Want to stay relevant in a disrupted world? Join us from anywhere on October 21st and 22nd. Registration is open at accelerate.sherweb.com.

:-)